Cannabis jobs at Lyfted

Lyfted Customer Service Representatives assist medical cannabis patients and adult use customer by taking phone orders, confirming online orders, answering questions about products, and forwarding calls and messages as appropriate. This position requires excellent written and verbal communication skills, as well as a working knowledge of spreadsheets (Excel and Google Drive / Google Apps), multi-line phone systems and basic computer skills.

**We have multiple positions that are full, and part-time, work is performed in our in-office. Please respond with your shift availability.

Essential Duties and Responsibilities:

• Answer all incoming calls to the practice in a FRIENDLY, EFFICIENT, and EMPATHETIC manner.

• Route calls to sales reps, billing, HR, etc as appropriate.

• Answer basic questions regarding cannabis products, and deals in customers area

• Take and forward messages as appropriate.

• Listen to incoming voicemails and ensure missed calls are followed up in a timely manner

• Assist drivers with customer communication and monitoring driver routes for efficiency

• Carefully document customer complaints and route them to the appropriate manager or supervisor.

Experience:

• Customer Service (1 Years)

• Medical Office or Call Center Experience (Preferred)

Job Type: Part-time

Starting Salary: $15.00 /hour

Experience:

• Customer Service: 1 year (Preferred)

• medical office or call center: 1 year (Preferred)

• Basic Knowledge of Cannabis products and Brands

Work authorization:

• United States (Required)

Work environment:

• Office

Communication method(s) used:

• Phone, & Laptop

*About us:**Lyfted has been a trusted partner of cannabis brands, cultivators, and retailers since 2015. We pioneered the LAAS offering for the industry, and continue to innovate with new products like our predictive route algorithm. Mobile ordering app, and driver app for deploying and managing a fleet of drivers compliantly.**We're building the most advanced, secure cannabis distribution, on demand logistics platform, inventory & patient management, and receivables marketplace.*

Job Type: Part-time

Salary: $15.00 to $17.00 /hour

Additional Compensation:

• Store Discounts

Work Location:

• One location

Benefits:

• None

Hours per week:

• 20-29

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• High stress tolerance -- thrives in a high-pressure environment

This Job Is:

• Open to applicants who do not have a high school diploma/GED
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)

Schedule:

• Weekends required

Work Remotely:

• No

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