We know of 3 jobs at GeekTek as of May 2024, including roles such as Marketing Director, Service Desk Facilitator, and Content Writer.
More than 30+ days
Who We Are
GeekTek is a technology services firm with its headquarters in Los Angeles and branch offices in Denver, CO, and Hyderabad, India. Geektek's services span a variety of industries, including manufacturing, entertainment, retail, nonprofits, and even art galleries. The talented team of more than forty members provides services such as on-site client service, remote managed IT services, managed security services.
In addition, GeekTek is the leading IT provider and technology thought leader in the cannabis industry and has entered the cannabis industry as an ancillary business. We are a friendly and upbeat company with great communication between the locations and teams.
Who You Are
This position will be located in Sherman Oaks, Los Angeles. We are a fast-paced company that is expanding rapidly and we are seeking team members who will share our vision for the future and work collaboratively in order to accomplish GeekTek's goals. We pride ourselves on providing superior service to our clients, which includes having attention to detail, following the processes in place, and being able to adapt to a variety of situations.
Responsibilities
- Undertake daily administrative tasks to ensure the functionality and coordination of the department's activities
- Support marketing executives in organizing various projects
- Conduct market research and analyze consumer rating reports/ questionnaires
- Employ marketing analytics techniques to gather important data.
- Update spreadsheets, databases, and inventories with statistical, financial and non-financial information
- Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their success
- Prepare and deliver promotional presentations
- Compose and post online content on the company's website and social media accounts
- Write marketing literature (brochures, press releases, etc.) to augment the company's presence in the market
- Communicate directly with clients and encourage trusting relationships
Requirements
- 15+ years of experience in Marketing
- 5-7 years as a senior marketing or Lead Marketing manager
- Good experience in office management and marketing principles
- Demonstrable ability to multi-task and adhere to deadlines
- Well-organized with a customer-oriented approach
- Good knowledge of market research techniques and databases
- Excellent knowledge of MS Office, marketing computer software and online applications (CRM tools, HubSpot, Online analytics, Google AdWords, etc.)
- Must have experience managing all of the major ad platforms (PPC), content writers, SEO, ROI calculations for campaigns, etc.
- Exquisite communication and people skills.
Apply for this job with GeekTek
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who We Are
GeekTek is a technology services firm with its headquarters in Los Angeles and branch offices in Denver, CO, and Hyderabad, India. Geektek's services span a variety of industries, including manufacturing, entertainment, retail, non-profits, and even art galleries. The talented team of more than forty members provides services such as on-site client service, remote managed IT services, managed security services. In addition, GeekTek is the leading IT provider and technology thought leader in the cannabis industry and has entered the cannabis industry as an ancillary business. We are a friendly and upbeat company with great communication between the locations and teams.
Who You Are
This position will be located in Sherman Oaks, LA, but you will be working closely with the team in Hyderabad, India through video chat, instant messaging, e-mail, phone, and through our software. It is important that you have excellent communication skills in English, both written and oral. We are a fast-paced company that is expanding rapidly and we are seeking team members who will share our vision for the future and work collaboratively in order to accomplish GeekTek's goals. We pride ourselves on providing superior service to our clients, which includes having attention to detail, following the processes in place, and being able to adapt to a variety of situations.
Job Overview
The Service Desk Facilitator (SDF) will act as the point of contact between the clients and the Service Desk Team. SDF will record and pass all tickets/requests arrive into the Service desk, monitor and escalate as appropriate.
Main responsibilities:
- Fill the communication gap between clients and the IT service desk team
- Collaborate with others in carrying out assigned duties and uses established processes/procedures to support the attainment of department functions/objectives.
- Ensuring calls from clients are escalated as appropriate in accordance with service level agreements.
- Use extreme follow-up skills and methodologies to ensure that tickets are closed in accordance with established processes, policies, and SLAs.
- Ability to analyze the issue to determine proper team assignment.
- Perform tier 2 and tier 3 incident management tasks.
- Understand our clients and their objectives
- Develop & execute a Global Service Desk Strategy and Plan
- Provide the first point of contact service to end-users.
- Recognize the problem areas, gather the relevant information, and conduct thorough research to diagnose the source or the root cause of the issue
- Grow and mature the team so that they can undertake and support full end-to-end service desk improvement projects.
- Ensure all administrative tasks are undertaken as per set procedures (for example, daily stats, recording and communication of outages)
Requirements
- Bachelor's degree in Information Technology, Computer Science, or related field
- 10+ years of experience in technical support
- 3+ years in a management or leadership role
- Formal service management qualifications, i.e. ITIL, virtualization, and networking certifications
- Ability to build collaborative relationships with clients, service teams, and management across the business at all levels.
- Ability to navigate and translate complex issues in an understandable, organized method that facilitates effective communication.
- Solid understanding and use of various ticketing systems especially ConnectWise
- Experience in managing a 24/7 service desk with a proven track record of providing excellent client service.
- Ability to manage multiple conflicting priorities and deadlines by using excellent communication skills, displaying high energy and positive attitude with an aptitude for professional growth
- Positive team player attitude who does not have “that's not my job” in their vocabulary.
Apply for this job with GeekTek
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who We Are
GeekTek is a technology services firm with its headquarters in Los Angeles and branch offices in Denver, CO, and Hyderabad, India. Geekteks services span a variety of industries, including manufacturing, entertainment, retail, non-profits, and even art galleries. The talented team of more than forty members provides services such as on-site client service, remote managed IT services, managed security services, marketing, and sales. In addition, GeekTek is the leading IT provider and technology thought leader in the cannabis industry and has entered the cannabis industry as an ancillary business. We are a friendly and upbeat company with great communication between the locations and teams.
Who You Are
This position will be located in the Marketing Department based in Sherman Oaks, LA, but you will be working closely with the team in India through video chat, instant messaging, e-mail, phone, and through our software. It is important that you have excellent communication skills in English, both written and oral. We are a fast-paced company that is expanding rapidly and we are seeking team members who will share our vision for the future and work collaboratively in order to accomplish GeekTeks goals. We pride ourselves on providing superior service to our clients, which includes having attention to detail, following the processes in place, and being able to adapt to a variety of situations.
We are looking for someone to write for us! The perfect match will have perfect English and excellent proofreading skills. If this is you, we want you!
Roles and Responsibilities:
- Should have 3-5 years exp in Marketing & technical content writing
- Excellent verbal and written communication skills
- Excellent US English writing and grammar skills can write and proofread content
- Research and create intriguing and friendly content for our website and social media to increase brand awareness and provide technical information.
- Able to write print promotional materials, technical content, online web content, press releases, copy to assist advertising and marketing efforts, etc.
- Work as part of multiple teams to research, develop, edit, format, and review content.
- Work collaboratively in a Digital Marketing role to devise and execute a content marketing strategy.
- Support marketing & sales team in creating new business presentations, proposals and marketing material for use by sales personnel
- Responsible for developing content in coordination with marketing team members
- Proficiency in Microsoft Word and PowerPoint
- In-depth knowledge of technology is a must.
- Writing & editing technical, web contents & articles, proofreading, copy-editing, white papers, blogs, and case studies.
- Strong organizational skills.
- Writing content for promotional services.
- Use your creativity to write social media posts, Copywrite, taglines, slogans
- Ability to write concise, attention-grabbing copy.
- Ability to write statements of work, operating procedures, and other technical documents preferred
- Knowledge of SEO preferred, to maximize blog postings.
Apply for this job with GeekTek
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.