Cannabis Dispatch Associate Customer Service Rep Jobs

Dispatch Associate/Customer Service Rep:

• Answer incoming customer phone calls and take appropriate action for each call
• Maintain customer satisfaction ratings based on explicit criteria set forth by the company
• Decide the warehouse for the order to be fulfilled.
• Assign orders to drivers, and follow-up till it's completed
• Help Inventory Manager for preparing mobile inventories
• Attend mandatory training sessions to stay updated on product or company policy changes
• Cash Handling, collecting orders as they return from drivers and appropriately filing card and cash orders in designated drop areas.

Client Care Agent Requirement:

• High school diploma or GED required
• Strong computer skills
• Excellent interpersonal communication skills
• Able to perform under pressure and multitasking
• High level of professionalism
• Must be available to work holidays and weekends
• Strong problem solving abilities
• Some call center and dispatch experience

Job Type: Part-time - Full-time

Experience:

• Dispatch: 1 year (Preferred)
• Customer Service: 1 year(Preferred)
• Extensive cannabis knowledge(Highly Preferred)

Expectations:

• Dispatch

Hours per week:

• 20-40

Job Type: Part Time

Experience:

• Customer Service: 1 year (Required)
• Dispatch: 1 year (Required)
• Cannabis Industry: 1 year (Preferred)

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Types: Full-time, Part-time

Salary: $15/hour

Experience:

• Customer Service: 1 year (Required)
• Cannabis: 1 year (Highly Preferred)

Education:

• High school or equivalent (Required)

Working days:

• Monday
• Tuesday
• Wednesday
• Thursday
• Friday
• Saturday
• Sunday

Hours per week:

• 30-39

Job Type: Part-time

Salary: $14.00 to $15.00 /hour

Experience:

• call center: 1 year (Preferred)
• relevant: 1 year (Preferred)
• Customer Service: 1 year (Required)

Education:

• High school or equivalent (Required)

Shifts:

• Morning (Preferred)
• Evening (Required)
• Mid-Day (Preferred)

Additional Compensation:

• Store Discounts

Work Location:

• One location

Work environment:

• Office

Communication method(s) used:

• Email
• Phone
• Chat

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Aggressive -- competitive and growth-oriented
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Schedule:

• Night shift
• Weekends required

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