Cannabis Bilingual Cannabis Call Center Representative Jobs

BILINGUAL CANNABIS CALL CENTER REPRESENTATIVE

CBR Naturals is looking for a highly flexible and fast learning Bilingual Call Center Representative from the High Desert area to join our team! We are a Medical Cannabis delivery service looking to grow and serve our community. We are looking for a highly motivated individual that shares our passion and vision for the future.

As a call center representative, you will be helping patients in multiple Southern California regions with their medicinal cannabis needs on a daily basis. If you like making a difference in customers' lives, this is the job for you!

COMPENSATION: Hourly and Incentives

Hours & Availability:

- Must be Available for all shifts - 8:30am - 10 pm

- Must be Available Weekends and Holidays

- Must be Flexible

- Part-Time/Full Time: 20+ Hours / Week

JOB REQUIREMENTS:

- 21 and over

- Impeccable customer service skills

- Must have professional Phone Etiquette

- Organization

- Ability to Multitask

- Punctual

- Patience

- Attention to Detail

- Bilingual Required

- Possess a Medical marijuana recommendation or be willing to obtain one

- Passion for the medical cannabis industry

- Cannabis product knowledge (strains, medicinal benefits), extended knowledge is a plus!

- Ability to bend and stand for long periods of time

- Office experience is not required but is an added bonus

- Ability to drive sales

- Verifying proper paperwork, documentation, and ID’s for customers

- Store organization and cleanliness

- Other duties as assigned by the Management Team

SKILLS and/or ABILITIES:

- Knowledge of Medical Marijuana, strains, concentrates, edibles and its effects.

- P.O.S. and phone system knowledge

- Strong attention to detail and a team-player mentality

- Fun attitude and strong work ethic

- Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures

- Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts

- Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes, and organizational rules, regulations, directives, and standard operating procedures.

- Experience working in a fast-paced, high sales traffic environment is a plus!

License C9-0000336-LIC

Job Types: Full-time, Part-time

Salary: $12.00 to $15.00 /hour

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Schedule:

• Day Shift
• Holidays
• Monday to Friday
• Night Shift
• On Call
• Weekends

Location:

• Victorville, CA (Required)

License:

• Medical Marijuana Recommendation (Preferred)

Language:

• Spanish (Required)

Work authorization:

• United States (Required)

Application Question:

• How many years of Call Center and or Customer Service experience do you have? Please specify which or if both.

Additional Compensation:

• Store Discounts
• Other forms

Work Location:

• One location

Hours per week:

• 20-29
• 30-39

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma
• A job for which people with disabilities are encouraged to apply

Company's website:

• https://drgelato.com/

Company's Facebook page:

• https://www.facebook.com/Dr.Gelatohighdesert/?ref=page_internal

Work Remotely:

• No

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