Job detailsSalary$19 an hourJob TypeFull-timeContractNumber of hires for this role2Qualifications
Full Job Description
You’re invited to join
one of the fastest growing telehealth cannabis agencies.
We elevate health by assisting patients in receiving their legal medical marijuana cards.
THE ROLE:
As a Support Agent, you’ll be holding patient’s hands from the time they book an appointment to receiving their medical license when it comes to your inbound call blocks. 40% of our patients are referrals for a reason!
The agent duties include administrative support across the organization. Your tasks will be: answering the phone, distributing correspondence, redirecting phone calls, answering texts, helping patients with their intake forms, and lastly, helping patients who visit the site by answering questions through our chat bot for potential clients.
To be a successful as a Support Agent, you must be empathetic, positive, strong with communication, organized and detail-oriented. You must be able to deal with emergencies in a timely and effective manner and engage in sensitive conversations.
We are growth-oriented and are looking for a team player!
*candidates who complete skills test preferred
Motto: Live Better, Naturally
Core Purpose: Elevating People’s Health, Naturally
Niche: Online Holistic Health
Job Types: Full-time, Contract
Pay: $19.00 per hour
Benefits:
- Employee discount
- Paid time off
- Paid training
- Profit sharing
- Work from home
Schedule:
- Monday to Friday
- Weekend availability
Supplemental Pay:
COVID-19 considerations:Working from home!
Application Question(s):
- How do you see yourself staying motivated while working from home?
Education:
Experience:
- Customer Service: 3 years (Preferred)
Work Location:
Work Remotely:
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