Cannabis Patient Service Representative Telephonic Jobs

Green Leaf Medical is a multi-state cultivator, processor and dispenser of medical cannabis. Our mission is to promote wellness by providing the highest quality medication to patients.

We currently have immediate openings for Patient Service Representatives (telephonic). The ideal candidate must have exceptional communication skills and the ability to educate, support and listen to patients in a high volume, fast-paced environment. The position is located in Rockville, Maryland.

Knowledge of the medical cannabis industry is a plus.

Primary responsibilities:

• Respond to telephonic inquiries and requests for products
• Communicate with patients/caregivers via telephone about delivery and product status
• Enter relevant information into Point of Sale system in a timely manner
• Collaborate with a multi-disciplinary team to ensure patient needs are met in a timely and confidential manner.
• Telephonically greet patients. Answer phones, take messages, return calls and provide needed information, while documenting all phone calls accurately and completely.
• Register patients. Confirm, enter, and/or update all required demographic data on patient system. Follow procedures when identifying patients.
• Maintain department and/or individual work queues and reports as required.

Skills and Abilities:

• Computer skills required; Point of Sale software preferred
• Attention to detail and the ability to abide by policies, procedures and operational guidelines.
• Discretion and ability to handle confidential patient information
• Desire to be part of a dynamic and fast-paced team
• Ability to understand applicable federal, state and local laws and regulations as they pertain to the industry

Education:

• High School Diploma required

Experience:

• Previous telephonic customer service experience required

Required:

• Successful completion of a background check and drug screen
• Flexibility to work a variable work schedule including weekend

Job Type: Full-time

Experience:

• customer service: 1 year (Preferred)

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off

Schedule:

• Monday to Friday
• Weekends required

Apply for this job with Green Leaf Medical

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Green Leaf Medical is a multi-state cultivator, processor and dispenser of medical cannabis. Our mission is to promote wellness by providing the highest quality medication to patients.

We currently have immediate openings for Patient Service Representatives (telephonic). The ideal candidate must have exceptional communication skills and the ability to educate, support and listen to patients in a high volume, fast-paced environment.

Knowledge of the medical cannabis industry is a plus.

Primary responsibilities:

• Respond to telephonic inquiries and requests for products
• Communicate with patients/caregivers via telephone about delivery and product status
• Enter relevant information into Point of Sale system in a timely manner
• Collaborate with a multi-disciplinary team to ensure patient needs are met in a timely and confidential manner.
• Telephonically greet patients. Answer phones, take messages, return calls and provide needed information, while documenting all phone calls accurately and completely.
• Register patients. Confirm, enter, and/or update all required demographic data on patient system. Follow procedures when identifying patients.
• Maintain department and/or individual work queues and reports as required.

Skills and Abilities:

• Computer skills required; Point of Sale software preferred
• Attention to detail and the ability to abide by policies, procedures and operational guidelines.
• Discretion and ability to handle confidential patient information
• Desire to be part of a dynamic and fast-paced team
• Ability to understand applicable federal, state and local laws and regulations as they pertain to the industry

Education:

• High School Diploma required

Experience:

• Previous telephonic customer service experience required

Required:

• Successful completion of a background check and drug screen
• Flexibility to work a variable work schedule including weekend

Job Type: Full-time

Experience:

• customer service: 1 year (Preferred)

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off

Schedule:

• Monday to Friday
• Weekends required

Apply for this job with Green Leaf Medical

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.