Cannabis Jobs in Schaumburg, IL
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Browse 41 cannabis jobs in Schaumburg, IL in April 2024, at companies like Silver Star Protection Group, PharmaCann, Sunnyside, and PharmaCannis, including positions such as Assistant General Manager, Wellness Advisor - Part Time, Wellness Advisor, and Director, Data Engineering & BI/Analytics.
More than 30+ days
COMPANY OVERVIEW
Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
The Wellness Advisor of Sunnyside* Schaumburg, IL will be responsible for advising customers (recreational, medicinal and caregivers) in selecting the proper cannabis products for their needs and act as an ambassador of the company's mission to normalize, professionalize and revolutionize cannabis. You will use your customer service, product knowledge and adherence to state compliance regulations to ensure a best-in-class experience. Wellness Advisors are responsible for the customer lifecycle from check-in to consultation, order fulfillment to checkout. In this role, compliance with applicable state and company regulations will be at the forefront of all tasks.
At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Wellness Advisor, you will have:
- The opportunity to learn fundamental cannabis product knowledge & industry compliance standards.
- The training to navigate different customer interactions and circumstances.
- A unique sales experience leading with a consultative & personalized approach.
- Experience in a dynamic role that combines problem solving, inventory management, teamwork, technical skills, and customer service!
WHO YOU ARE
- You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team's success!
- You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.
- You are resilient and agile! You use challenges as opportunities to acquire or master skills!
- You hold yourself to a high level of integrity. In an industry that is highly regulated, we trust in our employee's commitment to always do the right thing.
CORE JOB DUTIES
- Greet customers, ensuring a best-in-class experience.
- Build customer relationships by asking questions about and listening attentively to customer needs, fostering a welcoming and reassuring environment.
- Assist customers in product selection through education of different cannabis products and their varying impact on the human body.
- Apply effective selling and cross-selling techniques to build baskets.
- Verify proper documentation and ID for customers.
- Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion.
- Label and package customer orders.
- Perform accurate cash handling in the company's Point of Sale system, following Standard Operating Procedures (SOPs).
- Maintain accurate records of all dispensary activities including customer records, sales, deliveries and returns in accordance with the state regulatory agency and the standards set by Company.
- Perform routine inventory counts of all products.
- Ensure product stock is organized and meets compliance regulations.
- Assist managers with organizing sales floor merchandise and product displays.
- Ensure security measures and safety compliance in the store according to Company SOPs.
- Assist in keeping the store an organized and clean environment for customers and team
- Escalate any employee or customer issues to management.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- High School Diploma or equivalent.
- Minimum 1 year experience in customer service; retail or hospitality experience preferred.
- Excellent customer service skills and ability to engage with customers.
- Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.
ADDITIONAL REQUIREMENTS
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
- Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance)
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Apply for this job with Sunnyside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
COMPANY OVERVIEW
Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
The Wellness Advisor of Sunnyside* Schaumburg, IL will be responsible for advising customers (recreational, medicinal and caregivers) in selecting the proper cannabis products for their needs and act as an ambassador of the company's mission to normalize, professionalize and revolutionize cannabis. You will use your customer service, product knowledge and adherence to state compliance regulations to ensure a best-in-class experience. Wellness Advisors are responsible for the customer lifecycle from check-in to consultation, order fulfillment to checkout. In this role, compliance with applicable state and company regulations will be at the forefront of all tasks.
At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Wellness Advisor, you will have:
- The opportunity to learn fundamental cannabis product knowledge & industry compliance standards.
- The training to navigate different customer interactions and circumstances.
- A unique sales experience leading with a consultative & personalized approach.
- Experience in a dynamic role that combines problem solving, inventory management, teamwork, technical skills, and customer service!
Part-time schedules will be based around peak hours. This will include Fridays, Weekends and Holidays.
WHO YOU ARE
- You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team's success!
- You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.
- You are resilient and agile! You use challenges as opportunities to acquire or master skills!
- You hold yourself to a high level of integrity. In an industry that is highly regulated, we trust in our employee's commitment to always do the right thing.
CORE JOB DUTIES
- Greet customers, ensuring a best-in-class experience.
- Build customer relationships by asking questions about and listening attentively to customer needs, fostering a welcoming and reassuring environment.
- Assist customers in product selection through education of different cannabis products and their varying impact on the human body.
- Apply effective selling and cross-selling techniques to build baskets.
- Verify proper documentation and ID for customers.
- Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion.
- Label and package customer orders.
- Perform accurate cash handling in the company's Point of Sale system, following Standard Operating Procedures (SOPs).
- Maintain accurate records of all dispensary activities including customer records, sales, deliveries and returns in accordance with the state regulatory agency and the standards set by Company.
- Perform routine inventory counts of all products.
- Ensure product stock is organized and meets compliance regulations.
- Assist managers with organizing sales floor merchandise and product displays.
- Ensure security measures and safety compliance in the store according to Company SOPs.
- Assist in keeping the store an organized and clean environment for customers and team
- Escalate any employee or customer issues to management.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- High School Diploma or equivalent.
- Minimum 1 year experience in customer service; retail or hospitality experience preferred.
- Excellent customer service skills and ability to engage with customers.
- Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.
ADDITIONAL REQUIREMENTS
- Must be 21 years' old or older to work at the store
- Must comply with all legal or company regulations for working in the industry
- Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Apply for this job with Sunnyside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Join the movement!
Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?
We're grounded and growing. Based in Chicago, PharmaCann Inc. operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.
As a maturing business, PharmaCann is building out a data platform and reporting/analytics function to enable business decision making and longer-term machine learning solutions. We are looking for a founding leader for this data analytics and engineering department. The role will include scoping out the full business need and building a team of both data engineers and data analysts to put in place a full solution. This team will support departments across the entire company including cultivation, manufacturing, operations, marketing and retail.
Responsibilities:
- Build the end-to-end data capability including metric definitions, data models, data platform and reporting/analytics tooling.
- Recruit, motivate, mentor and lead elite analytics and data engineering team members.
- Democratize data-driven decision making by arming all departments with the education, guidance, and tools needed to turn data into
- information and deploy it to maximize their impact.
- Partner with all departments across the company to understand their data analytics, reporting and eventually AI/ML needs and create data solutions to support them.
- Drive data security in compliance with required legal and regulatory policy.
- Keep pace with the changing business environment, technology and data innovation in order to optimize data value.
- Hold your teams accountable for consistent, timely delivery.
Qualifications:
- Bachelor's degree in computer science or similar discipline.
- 12+ years of experience in data engineering.
- 6+ years of experience in engineering management.
- 4+ years of data architecture experience.
- You have deep hands-on experience with cloud based enterprise data platforms/warehouses such as Snowflake, Redshift, EMR etc.
- You have strong experience in data modeling and have prior experience building data lakes, data warehouses and OLAP models leveraging cloud platforms like AWS/Azure.
- You have experience with modern analytics/reporting tools such as Domo or PowerBI.
- You know how to put in place reliable, consistent, accurate data that can be used for decision making across the company.
- Experience building real-time data pipelines on the cloud.
- Strong hands-on experience with languages such as Python or Scala.
- Experience with data integration tools such as Talend.
- Experience with data quality and workflow platforms. Apache Airflow experience is a plus.
- Prior experience building teams from the ground up and is a teamplayer with great leadership and communication skills.
- You have experience building processes and driving alignment across multiple departments, stakeholders, customers, and team members.
- You value and have experience building and managing a diverse and inclusive team environment with strong commitment to respect, equality, collaboration and teaming.
- You are highly organized—both for yourself and for the team—will be required
Salary DOE plus benefits
Apply for this job with PharmaCann
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Armed Security Officer, Full Time (3pm-11pm)
Silver Star Protection Group
1 year ago
Hiring Immediately for Armed Security Officers in our Schaumburg, IL location.
Full-Time, 3pm-11pm, weekend availability needed
Silver Star Protection Group is a Illinois licensed security agency that consists of a team of professional security experts who provide business owners with the optimum level of protection for their high-risk, high-value assets. Silver Star sets the standard as the top asset protection company by providing businesses with the most qualified, highly trained and best equipped security professionals in the industry.
Silver Star is looking for security professionals that possess superior customer service skills as they are a prerequisite for employment. Serving our partners is our top priority. We strive to provide clients with industry safeguards and bespoke solutions to operate their business in the proper manner. Silver Star will be providing on-site security and compliance services as well as transportation of medical cannabis under the State of Illinois Medical Cannabis pilot program.
Job Duties:
- Perform security patrols of external and internal areas of locations.
- Monitor surveillance and security alarm systems.
- Provide assistance to business owners in emergency situations.
- Keep detailed logs and records of incidents at assigned locations.
- Other duties assigned by Silver Star Protection Management
Qualifications:
- Military or law enforcement background preferred.
- Must have a valid PERC card and 20-hour unarmed security training.
- Must have an Original Firearm Training Certificate, issued by IDFPR; and have completed a re-qualification within the past 12 months.
- High school diploma or equivalent
- Current driver’s license and dependable transportation.
- Must be able to obtain a Cultivation/Dispensary Identification Card.
- Good credit record.
- Must be able to pass a comprehensive background check and drug screening.
- A professional appearance and demeanor.
- Able to stand and or sit for extended periods of time.
Silver Star Protection Group provides equal employment opportunities to all employees and applicants. We look to employ current or former members of the United States Military and former Law enforcement officers. Compensation is competitive and will be commensurate with experience.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Referral program
- Vision insurance
Schedule:
- 5x8
- 8 hour shift
- Evening shift
- Holidays
- Overtime
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Security: 1 year (Preferred)
License/Certification:
- Armed Security Certificate (Preferred)
- PERC Card (Preferred)
- Driver's License (Required)
- FOID Card (Required)
Work Location: One location
Apply for this job with Silver Star Protection Group
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Armed Security Officer (Part-Time) Flex Officer
Silver Star Protection Group
1 year ago
Hiring Immediately for Armed Security Officers in our Schaumburg, IL location.
Shift: Tuesday-Saturday (3pm-11pm)
Silver Star Protection Group is a Illinois licensed security agency that consists of a team of professional security experts who provide business owners with the optimum level of protection for their high-risk, high-value assets. Silver Star sets the standard as the top asset protection company by providing businesses with the most qualified, highly trained and best equipped security professionals in the industry.
Silver Star is looking for security professionals that possess superior customer service skills as they are a prerequisite for employment. Serving our partners is our top priority. We strive to provide clients with industry safeguards and bespoke solutions to operate their business in the proper manner. Silver Star will be providing on-site security and compliance services as well as transportation of medical cannabis under the State of Illinois Medical Cannabis pilot program.
Job Duties:
- Perform security patrols of external and internal areas of locations.
- Monitor surveillance and security alarm systems.
- Provide assistance to business owners in emergency situations.
- Keep detailed logs and records of incidents at assigned locations.
- Other duties assigned by Silver Star Protection Management
Qualifications:
- Military or law enforcement background preferred.
- Must have a valid PERC card and 20-hour unarmed security training.
- Must have an Original Firearm Training Certificate, issued by IDFPR; and have completed a re-qualification within the past 12 months.
- High school diploma or equivalent
- Current driver’s license and dependable transportation.
- Must be able to obtain a Cultivation/Dispensary Identification Card.
- Good credit record.
- Must be able to pass a comprehensive background check and drug screening.
- A professional appearance and demeanor.
- Able to stand and or sit for extended periods of time.
Silver Star Protection Group provides equal employment opportunities to all employees and applicants. We look to employ current or former members of the United States Military and former Law enforcement officers. Compensation is competitive and will be commensurate with experience.
Job Type: Part-time
Pay: From $17.00 per hour
Benefits:
- Referral program
Schedule:
- 12 hour shift
- 5x8
- 8 hour shift
- Evening shift
- Holidays
- Overtime
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Security: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
License/Certification:
- Armed Security Certificate (Preferred)
- PERC Card (Preferred)
- Driver's License (Required)
- FOID Card (Required)
Work Location: One location
Apply for this job with Silver Star Protection Group
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Security Team Leader - (Full-Time) Schaumburg Area $20.00 per hour
Silver Star Protection Group
1 year ago
Silver Star Protection Group is a Illinois licensed security agency that consists of a team of professional security experts who provide business owners with the optimum level of protection for their high-risk, high-value assets. Silver Star sets the standard as the top asset protection company by providing businesses with the most qualified, highly trained and best equipped security professionals in the industry.
Silver Star is looking for security professionals that possess superior customer service skills as they are a prerequisite for employment. Serving our partners is our top priority. We strive to provide clients with industry safeguards and bespoke solutions to operate their business in the proper manner. Silver Star will be providing on-site security and compliance services as well as transportation of medical cannabis under the State of Illinois Medical Cannabis pilot program.
Duties Include
- Manage subordinate staff at Silver Star Protections Group client locations.
- Manage client relationships.
- Prepare, manage and oversee a daily/weekly and monthly schedule for subordinates.
- Prepares and implements security plans (post orders) at client locations. .
- Ensure existing staff completes mandatory continuing education.
- Ensures subordinate staff keeps all licensing and certifications up to date.
- Cultivates and develops new business opportunities and relationships.
- Conducts randomized inspections of officers at client locations.
- Maintains equipment and uniform inventory.
- Ensure the client site is provided with high-quality security services and build and maintain effective relationships with both client and employees
- Drive the organization’s culture, processes, practices, and systems
- Handle any escalated security issues or emergency situations
- Compile and prepare reports and documents pertaining to personnel activities, account trends, and other topics
- Responsible for tracking and effective utilization of company equipment in the field including technology, vehicles, etc.
- Stays current on federal, state, and local guidelines relative to our services
- Administer the job evaluation program
- Develop and maintain effective employee, employer relations
- Develop talent acquisition solutions to meet client demands for security solutions. Recruit for vacant security officer positions throughout the company
- Stay informed on human resources developments, employment laws and regulations and policy implications to company
- Manage all overtime, develop solutions to minimize overtime
- Develop a network of potential future hires (e.g. past applicants and referred candidates)
- Ensure compliance with HR rules and regulations
- Manage and resolve HR related issues as assigned
- Utilize analytics to conducts research, approve, and make further recommendations for appropriate learning management systems and databases
- Train new and existing staff
- Cultivates and develops new business opportunities and relationships
- Represents Silver Star at meeting and conferences
- Maintain employee files in a manner consistent with state laws
- Other duties as assigned
Utilize analytics to conducts research, approve, and make further rec
Silver Star Protection Group provides equal employment opportunities to all employees and applicants. We look to employ current or former members of the United States Military and former Law enforcement officers. Compensation is competitive and will be commensurate with experience.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- On call
- Overtime
- Weekend availability
Supplemental Pay:
- Commission pay
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Security: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
License/Certification:
- PERC Card (Preferred)
- Certification to Carry a Firearm While Working (Preferred)
- Driver's License (Required)
- FOID Card (Required)
Work Location: One location
Apply for this job with Silver Star Protection Group
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Armed Security Officer, Tue-Sat (3pm-11pm)
Silver Star Protection Group
1 year ago
Silver Star Protection Group is a Illinois licensed security agency that consists of a team of professional security experts who provide business owners with the optimum level of protection for their high-risk, high-value assets. Silver Star sets the standard as the top asset protection company by providing businesses with the most qualified, highly trained and best equipped security professionals in the industry.
Silver Star is looking for security professionals that possess superior customer service skills as they are a prerequisite for employment. Serving our partners is our top priority. We strive to provide clients with industry safeguards and bespoke solutions to operate their business in the proper manner. Silver Star will be providing on-site security and compliance services as well as transportation of medical cannabis under the State of Illinois Medical Cannabis pilot program.
Job Duties:
- Perform security patrols of external and internal areas of locations.
- Monitor surveillance and security alarm systems.
- Provide assistance to business owners in emergency situations.
- Keep detailed logs and records of incidents at assigned locations.
- Other duties assigned by Silver Star Protection Management
Qualifications:
- Military or law enforcement background preferred.
- Must have a valid PERC card and 20-hour unarmed security training.
- Must have an Original Firearm Training Certificate, issued by IDFPR; and have completed a re-qualification within the past 12 months.
- High school diploma or equivalent
- Current driver’s license and dependable transportation.
- Must be able to obtain a Cultivation/Dispensary Identification Card.
- Good credit record.
- Must be able to pass a comprehensive background check and drug screening.
- A professional appearance and demeanor.
- Able to stand and or sit for extended periods of time.
Silver Star Protection Group provides equal employment opportunities to all employees and applicants. We look to employ current or former members of the United States Military and former Law enforcement officers. Compensation is competitive and will be commensurate with experience.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Referral program
- Vision insurance
Schedule:
- 12 hour shift
- 5x8
- 8 hour shift
- Evening shift
- Holidays
- Overtime
- Weekend availability
Supplemental Pay:
- Commission pay
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Security: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
License/Certification:
- Armed Security Certificate (Preferred)
- PERC Card (Preferred)
- Driver's License (Required)
- FOID Card (Required)
Work Location: One location
Apply for this job with Silver Star Protection Group
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Armed Security Officer, Tue-Sat (3pm-11pm)
Silver Star Protection Group
1 year ago
Silver Star Protection Group is a Illinois licensed security agency that consists of a team of professional security experts who provide business owners with the optimum level of protection for their high-risk, high-value assets. Silver Star sets the standard as the top asset protection company by providing businesses with the most qualified, highly trained and best equipped security professionals in the industry.
Silver Star is looking for security professionals that possess superior customer service skills as they are a prerequisite for employment. Serving our partners is our top priority. We strive to provide clients with industry safeguards and bespoke solutions to operate their business in the proper manner. Silver Star will be providing on-site security and compliance services as well as transportation of medical cannabis under the State of Illinois Medical Cannabis pilot program.
Job Duties:
- Perform security patrols of external and internal areas of locations.
- Monitor surveillance and security alarm systems.
- Provide assistance to business owners in emergency situations.
- Keep detailed logs and records of incidents at assigned locations.
- Other duties assigned by Silver Star Protection Management
Qualifications:
- Military or law enforcement background preferred.
- Must have a valid PERC card and 20-hour unarmed security training.
- Must have an Original Firearm Training Certificate, issued by IDFPR; and have completed a re-qualification within the past 12 months.
- High school diploma or equivalent
- Current driver’s license and dependable transportation.
- Must be able to obtain a Cultivation/Dispensary Identification Card.
- Good credit record.
- Must be able to pass a comprehensive background check and drug screening.
- A professional appearance and demeanor.
- Able to stand and or sit for extended periods of time.
Silver Star Protection Group provides equal employment opportunities to all employees and applicants. We look to employ current or former members of the United States Military and former Law enforcement officers. Compensation is competitive and will be commensurate with experience.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
Supplemental Pay:
- Commission pay
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Security: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
License/Certification:
- Armed Security Certificate (Preferred)
- PERC Card (Preferred)
- Driver's License (Required)
- FOID Card (Required)
Work Location: One location
Apply for this job with Silver Star Protection Group
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Join the movement!
Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?
We're grounded and growing. Based in Chicago, PharmaCann Inc. operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.
Job Summary
The Supervisor, Front of House is responsible for supervising a team that develops, implements and continuously improves all quality, training, customer experience programs, cash reconciliation and at times the check-in (camera) department to improve accuracy, and operational initiatives, ensure safety, security, and all State and Local regulatory standards are maintained. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at PharmaCann.
The Supervisor, Front of House is an expert in their field for specific divisions of responsibilities of the business. The ideal candidate is a business process oriented professional with demonstrated success in leading continuous improvements that enhance efficiency and/or customer/patient experience. They will have the ability to develop and maintain effective teams, be committed to collaboration with a variety of team members, and have a reputation of superior leadership and interpersonal skills.
Essential Functions/ Responsibilities
- Drive high customer experience standards, to include a customer-oriented culture and industry leading customer engagement through sales training and product knowledge
- Lead a world-class customer service program to drive repeat business through strong local community networking, and customer data capture
- Work closely with Managers and Supervisors to exceed sales volume and KPI goals
- Partner with cross-divisional managers to ensure adequate staffing is scheduled and payroll goals are met
- Comply and audit cash procedures as it pertains to preparing deposits and daily cash reconciliation
- Directly supervise the check-in/camera assigned team to ensure acceptable standards are maintained for the overall safety and upkeep of the dispensary.
- Uphold company standards for merchandise presentation and ensure menu availability is current.
- Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team.
- Communicate, work closely, and successfully collaborate with Managers and Supervisors to achieve the organization's goals.
- Support the implementation of operational policies, standards, and procedures for retail staff.
- Ensure staff within all divisions of responsibility have a thorough understanding of our corporate processes, SOPs, and assist with providing education in areas that need to be addressed.
- Train employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's
- Maintain a training calendar and ensure associate onboarding and new hire training is complete
- Ensure continuous training and development with team members through training curriculums that results in consistency across all stores
- Lead by example and coach team members on performance. Partner with Managers regarding employee poor performance and violation of company and compliance policies.
- This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising
- Projects a positive image of the organization to employees, customers, industry, and community
- Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives
Competencies and Qualifications
- Minimum 21 years of age (or per state regulations)
- Bachelor's Degree in business, operations management, or a related field is preferred
- Store leadership experience preferred
- Minimum 2 years' experience in a customer service related field
- Skilled in Google and/or Microsoft Office Suite
- Knowledge of retail technology platforms and systems
- Business Acumen
- Ability to communicate proficiently both verbally and in written format
- Excellent Time Management
- Detail Oriented
- Sense of Urgency
- Consulting Skills
- Global and Cultural Awareness
- Conduct all interactions with a high ethical standard
- Proven ability leading teams
- Relationship Management
- Performance Management
- Personal Effectiveness/Credibility
- Valid Driver's License and ability to successfully pass a Motor Vehicle background check (where applicable)
- Pass a comprehensive background check that includes a criminal history, and obtain and maintain state agent requirements
Working Conditions/Physical Requirements
This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position requires weekends, nights, overtime as needed, holidays, and flexible work availability. May require some travel.
While performing the duties of this job, the employee is regularly required to speak and listen. This employee is frequently required to stand or sit for long periods, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds. May be required to work outdoors and/or during inclement weather
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Full-Time Dispensary Armed Security Officer
WHAT YOU WILL DO
Our Officers at these facilities conduct regular foot patrols, respond to emergency situations that require security assistance, write detailed incident reports, and more!
YOU’RE A GREAT FIT IF YOU:
- Provide exceptional customer service, with an exceptional smile.
- Have strong communication skills
- Have keen attention to detail
- Are comfortable with on-foot duties
- Have prior experience and a current PERC, FCC and FOID
- Open Availability
- Are at least 21 years of age
PALAMERICAN OFFERS YOU:
- Competitive wages
- Promotion from within
- Company-paid training & uniforms
- Benefits & recognition programs
- Pay Advances
- $350 Hiring Bonus
PalAmerican is a growing security company, operating in over 16 states! We specialize in providing security solutions for healthcare, commercial, industrial, educational, and government facilities. Our dedicated management team is comprised of security professionals who have years of experience in the field – many of whom started as Security Officers!
We want you on our team. Apply today and build your career with one of America’s fastest growing and most reputable security company!
LET’S GET STARTED!
YOUR NEXT OPPORTUNITY
Do you love solving problems or brightening someone’s day? PalAmerican Security is looking for Security Officers who have excellent communication and customer service skills to provide security services at a facility in Schaumberg, IL!
PalAmerican Security has new opportunities for Unarmed Security Officers who have open availability for a variety of shifts
Our Dispensary Security Officer has a pay rate of $22 an hour.
We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
PalAmerican Security is proud to be an Equal Opportunity Employer M/F/D/V.
EOE/ADA/Drug Free/Tobacco Free Work Place
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2 Armed Security Officer's (Full-time) Schaumburg/ Day and Evening Shifts
Silver Star Protection Group
1 year ago
Silver Star Protection Group is a Illinois licensed security agency that consists of a team of professional security experts who provide business owners with the optimum level of protection for their high-risk, high-value assets. Silver Star sets the standard as the top asset protection company by providing businesses with the most qualified, highly trained and best equipped security professionals in the industry.
Silver Star is looking for security professionals that possess superior customer service skills as they are a prerequisite for employment. Serving our partners is our top priority. We strive to provide clients with industry safeguards and bespoke solutions to operate their business in the proper manner. Silver Star will be providing on-site security and compliance services as well as transportation of medical cannabis under the State of Illinois Medical Cannabis pilot program.
Duties Include:
- Perform security patrols of external and internal areas of locations.
- Monitor surveillance and security alarm systems.
- Provide assistance to business owners in emergency situations.
- Keep detailed logs and records of incidents at assigned locations.
- Other duties assigned by Silver Star Protection Management
Qualifications:
- Military or law enforcement background preferred.
- Must have a valid PERC card and 20-hour unarmed security training.
- Must have an Original Firearm Training Certificate, issued by IDFPR; and have completed a re-qualification within the past 12 months.
- High school diploma or equivalent
- Current driver’s license and dependable transportation.
- Must be able to obtain a Cultivation/Dispensary Identification Card.
- Good credit record.
- Must be able to pass a comprehensive background check and drug screening.
- A professional appearance and demeanor.
- Able to stand and or sit for extended periods of time.
Silver Star Protection Group provides equal employment opportunities to all employees and applicants. We look to employ current or former members of the United States Military and former Law enforcement officers. Compensation is competitive and will be commensurate with experience.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Holidays
- Overtime
Supplemental Pay:
- Commission pay
Education:
- High school or equivalent (Preferred)
Experience:
- Security: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
License/Certification:
- PERC Card (Preferred)
- Armed Security License (Preferred)
- Driver's License (Required)
- FOID Card (Required)
Work Location: One location
Apply for this job with Silver Star Protection Group
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Silver Star Protection Group is a Illinois licensed security agency that consists of a team of professional security experts who provide business owners with the optimum level of protection for their high-risk, high-value assets. Silver Star sets the standard as the top asset protection company by providing businesses with the most qualified, highly trained and best equipped security professionals in the industry.
Silver Star is looking for security professionals that possess superior customer service skills as they are a prerequisite for employment. Serving our partners is our top priority. We strive to provide clients with industry safeguards and bespoke solutions to operate their business in the proper manner. Silver Star will be providing on-site security and compliance services as well as transportation of medical cannabis under the State of Illinois Medical Cannabis pilot program.
Duties Include:
- Perform security patrols of external and internal areas of locations.
- Monitor surveillance and security alarm systems.
- Provide assistance to business owners in emergency situations.
- Keep detailed logs and records of incidents at assigned locations.
- Other duties assigned by Silver Star Protection Management
Qualifications:
- Military or law enforcement background preferred.
- Must have a valid PERC card and 20-hour unarmed security training.
- Must have an Original Firearm Training Certificate, issued by IDFPR; and have completed a re-qualification within the past 12 months.
- High school diploma or equivalent
- Current driver’s license and dependable transportation.
- Must be able to obtain a Cultivation/Dispensary Identification Card.
- Good credit record.
- Must be able to pass a comprehensive background check and drug screening.
- A professional appearance and demeanor.
- Able to stand and or sit for extended periods of time.
Silver Star Protection Group provides equal employment opportunities to all employees and applicants. We look to employ current or former members of the United States Military and former Law enforcement officers. Compensation is competitive and will be commensurate with experience.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Holidays
- Overtime
Education:
- High school or equivalent (Preferred)
Experience:
- Security: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
License/Certification:
- PERC Card (Preferred)
- Armed Security License (Preferred)
- Driver's License (Required)
- FOID Card (Required)
Work Location: One location
Apply for this job with Silver Star Protection Group
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Join the movement!
Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?
We're grounded and growing. Based in Chicago, PharmaCann Inc. operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.
The Assistant General Manager directly manages the FOH and BOH Managers and is accountable for all aspects of managing a single retail store (as well as all other projects/duties as assigned). This position reports directly to the General Manager and is responsible for developing a high-performing team that consistently delivers top-line sales growth. This leader drives the business through a focus on Front of House (customer service, sales training, product knowledge, loyalty, and leadership development), product (visual presentation, product performance, and promotions), and Back of House (receiving orders, policy and procedures, expense control, compliance, and loss prevention). This position requires a passion for process excellence, a drive for results, and the ability to lead and influence. The Assistant General Manager is responsible for overseeing the financial success of the store and is accountable to P&L results. The Assistant General Manager is responsible for responding to business needs and strategizing around business trends in order to drive profitable top-line sales growth. The Assistant General Manager must also have experience in assessing, recruiting and screening talent. In partnership with the General Manager, the Assistant General Manager is responsible for all aspects of the business.
Duties and responsibilities
Performance:
- Meets or exceeds goals related to total store sales, profitability, and operational excellence
- Forecasts and adjusts payroll to maximize productivity, achieve sales & payroll goals, and complete workload
- Builds a team that embodies the PharmaCann/Verilife brand by delivering exceptional service and driving customer loyalty, therefore, increasing return visits
- Reviews and interprets financial and operational reporting regularly which includes sales reporting and reviewing audit results
- Identifies underperforming metrics and develops strategies that leverage company programs, tools, and resources to improve and grow the business
People:
- Creates and ensures a cohesive, respective, professional, and high integrity work environment
- Recruits, interviews, hires and retains a diverse team of top talent
- Utilizes candidate tracking system for open roles within the dispensary
- Aligns the right people in the right roles
- Trains, coaches, and develops all team members using company programs, tools, and resources
- Provides performance feedback, manages employee disciplinary and separation matters
- Creates an environment that inspires and encourages the growth and engagement of associates
- Models an environment of open communication by sharing enterprise strategy and corporate messaging to associates
- Promotes a culture of teamwork by working alongside the management team, establishing priorities,and providing clear direction
Operations:
- Ensures compliance with PharmaCann policies, regulations, procedures, and compliance standards
- Uses the company's scheduling tool as directed to schedule the right associates in the right places, at the right times in order to provide an exceptional customer experience, reduce loss, and execute company directives
- Partners with FOH and BOH Managers on onsite security scheduling needs
- Protects company assets and minimizes loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, compliance, and loss prevention
- Performance management and coaching of team members on poor performance and violation of company and compliance policies in partnership with the General Manager and HRBP
- Supports continuous improvement by implementing company programs and influencing end-users buy-in
- The Assistant General Manager may perform other related duties as required by the Company, field leadership, and especially with regard to serving the customer
- Projects a positive image of the organization to employees, customers, industry, and community
- Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives
- This role may be required to assist with other duties as assigned as well as in other functions of the operation
- including but not limited to: call center, inventory, sales consulting, delivery acceptance, outreach, security, visual merchandising, and as interim GM for other locations or while GM is not in store
Qualifications & Competencies
- Minimum 21 years of age
- Bachelor's degree in business or operations management or a related field preferred.
- 3+ years of managerial experience in a high-volume retail-based industry with a customer-centric approach is preferred
- 2+ years PharmaCann management experience will be considered
- Demonstrated ability to achieve store selling goals and metrics
- Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
- Comfortable and confident making decisions and mediating conflict within a team environment
- Utilize cross-functional business partners to support business needs
- Ability to address complex issues and allocate time to execute multiple tasks and changing priorities
- Exceptional interpersonal communication (both written and verbal) and customer service skills
- Ability to identify top talent and train/develop/retain great people
- Proficient in windows - based software such as Excel, Word and Outlook
- Business Acumen
- Ethical Conduct
- Leadership
- Relationship Management
- Performance Management
- Personal Effectiveness/Credibility
- Consulting Skills
- Global & Cultural Awareness
- Valid driver's license and ability to successfully pass a Motor Vehicle Record background check
Working conditions
This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires a flexible schedule, long hours, weekend work, and holiday availability. Ability to travel to other store locations (if needed) and attend district meetings. May be required to work outdoors and/or during inclement weather. This position may require travel for new store openings within the territory.
Physical requirement
- Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed
- Ability to climb step stools and ladders
- Ability to stand/walk for long periods at a time
- Possess manual dexterity and hand - eye coordination
Direct reports
This position directly manages the FOH Manager and BOH Manager and is responsible for the performance management and hiring of the employees within each department.
Apply for this job with PharmaCann
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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Sales Consultant/Inventory Specialist (FT and PT)
PharmaCann
1 year ago
Join the movement!
Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?
We're grounded and growing. Based in Chicago, PharmaCann Inc. operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.
Job Description
The Cannabis Sales Consultant (CSC) is responsible for creating a world-class customer experience for all customers. The CSC will promote a positive, customer service-oriented, and compliant work environment This position is accountable for executing initiatives that achieve all hospitality goals at the retail PharmaCann location.
The CSC is responsible for compliance with all policy and procedures and all other operational objectives of the business., as well as executing visual standards and presentation needs to customer requirements, product performance, along with sales and marketing objectives. The CSC must be passionate about their role and have a strong willingness to help people become educated about cannabis.
Duties and responsibilities or (Essential Functions)
- Meet & exceed personal sales volume and KPI goals.
- Assist in building a great company and business that disrupts the traditional retail model and embrace change.
- Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program.
- Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty.
- Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation.
- Proactively answer customer questions and ensure knowledge of products and usage.
- Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge.
- Accountable for accurately utilizing PharmaCann's Point of Sale system.
- Execute customer transactions with high attention to detail and ensure accuracy in register transactions.
- Execute PharmaCann's dispensary protocols including safety protocols.
- Complies with all security, safety, and legal requirements.
- Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules.
- Maintain a clean and organized point of sale area.
- This role is required to assist and/or perform other duties as assigned, as well as in other functions of the operation, including but not limited to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.
- Dependent upon the state and/or location, this position may be required to hold a current driver's license and maintain a good driving record.
- Projects a positive image of the organization to employees, customers, industry, and community.
- Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.
Qualifications
- Minimum 21 years of age (or as required by state regulations)
- A minimum of a High School diploma is required.
- Minimum 2 years' experience with customer service in a fast-paced retail environment
- Strong analytical skills to assess data, facts, and figures
- Intermediate-level math skills
- Proven expertise and experience to accurately manage a register
- Exceptional customer service skills
- Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner.
- Strong computer-based skills
- Dynamic interpersonal and communication skills
- Business-minded personality
- A highly self-motivated and ethical individual
- Valid driver's license and ability to successfully pass a Motor Vehicle Record background check (state specific)
Working conditions
- Requires weekend/holidays altering rotation
- Requires overtime according to business needs
- Must remove all jewelry, including rings, brooches, watches, pins, earrings, necklaces and visible piercings. In addition, false nails, nail polish, false eyelashes and any other object that may possibly contaminate food is not allowed in the processing/production areas
- Requires work in varying temperature-controlled environments
Physical requirements
Standing, walking, bending, working with hands/arms at an extended horizontally or above head position for long periods and lifting up to 50 pounds, lifting/carrying product totes, pushing carts, moving and making adjustments to process equipment.
Apply for this job with PharmaCann
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Security Team Leader - (Full-Time) Schaumburg Area $20.00 per hour
Silver Star Protection Group
1 year ago
Silver Star Protection Group is a Illinois licensed security agency that consists of a team of professional security experts who provide business owners with the optimum level of protection for their high-risk, high-value assets. Silver Star sets the standard as the top asset protection company by providing businesses with the most qualified, highly trained and best equipped security professionals in the industry.
Silver Star is looking for security professionals that possess superior customer service skills as they are a prerequisite for employment. Serving our partners is our top priority. We strive to provide clients with industry safeguards and bespoke solutions to operate their business in the proper manner. Silver Star will be providing on-site security and compliance services as well as transportation of medical cannabis under the State of Illinois Medical Cannabis pilot program.
Duties Include
- Manage subordinate staff at Silver Star Protections Group client locations.
- Manage client relationships.
- Prepare, manage and oversee a daily/weekly and monthly schedule for subordinates.
- Prepares and implements security plans (post orders) at client locations. .
- Ensure existing staff completes mandatory continuing education.
- Ensures subordinate staff keeps all licensing and certifications up to date.
- Cultivates and develops new business opportunities and relationships.
- Conducts randomized inspections of officers at client locations.
- Maintains equipment and uniform inventory.
- Ensure the client site is provided with high-quality security services and build and maintain effective relationships with both client and employees
- Drive the organization’s culture, processes, practices, and systems
- Handle any escalated security issues or emergency situations
- Compile and prepare reports and documents pertaining to personnel activities, account trends, and other topics
- Responsible for tracking and effective utilization of company equipment in the field including technology, vehicles, etc.
- Stays current on federal, state, and local guidelines relative to our services
- Administer the job evaluation program
- Develop and maintain effective employee, employer relations
- Develop talent acquisition solutions to meet client demands for security solutions. Recruit for vacant security officer positions throughout the company
- Stay informed on human resources developments, employment laws and regulations and policy implications to company
- Manage all overtime, develop solutions to minimize overtime
- Develop a network of potential future hires (e.g. past applicants and referred candidates)
- Ensure compliance with HR rules and regulations
- Manage and resolve HR related issues as assigned
- Utilize analytics to conducts research, approve, and make further recommendations for appropriate learning management systems and databases
- Train new and existing staff
- Cultivates and develops new business opportunities and relationships
- Represents Silver Star at meeting and conferences
- Maintain employee files in a manner consistent with state laws
- Other duties as assigned
Utilize analytics to conducts research, approve, and make further rec
Silver Star Protection Group provides equal employment opportunities to all employees and applicants. We look to employ current or former members of the United States Military and former Law enforcement officers. Compensation is competitive and will be commensurate with experience.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- On call
- Overtime
- Weekend availability
Supplemental Pay:
- Commission pay
Experience:
- Customer service: 1 year (Preferred)
- Security: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
License/Certification:
- PERC Card (Preferred)
- Certification to Carry a Firearm While Working (Preferred)
- Driver's License (Required)
- FOID Card (Required)
Work Location: One location
Apply for this job with Silver Star Protection Group
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Armed Security (Full Time) Sunday thru Thursday 11:00p.m. to 7:00a.m.
Silver Star Protection Group
1 year ago
Silver Star Protection Group is a Illinois licensed security agency that consists of a team of professional security experts who provide business owners with the optimum level of protection for their high-risk, high-value assets. Silver Star sets the standard as the top asset protection company by providing businesses with the most qualified, highly trained and best equipped security professionals in the industry.
Silver Star is looking for security professionals that possess superior customer service skills as they are a prerequisite for employment. Serving our partners is our top priority. We strive to provide clients with industry safeguards and bespoke solutions to operate their business in the proper manner. Silver Star will be providing on-site security and compliance services as well as transportation of medical cannabis under the State of Illinois Medical Cannabis pilot program.
Duties Include:
- Perform security patrols of external and internal areas of locations.
- Monitor surveillance and security alarm systems.
- Provide assistance to business owners in emergency situations.
- Keep detailed logs and records of incidents at assigned locations.
- Other duties assigned by Silver Star Protection Management
Qualifications:
- Military or law enforcement background preferred.
- Must have a valid PERC card and 20-hour unarmed security training.
- Must have an Original Firearm Training Certificate, issued by IDFPR; and have completed a re-qualification within the past 12 months.
- High school diploma or equivalent
- Current driver’s license and dependable transportation.
- Must be able to obtain a Cultivation/Dispensary Identification Card.
- Good credit record.
- Must be able to pass a comprehensive background check and drug screening.
- A professional appearance and demeanor.
- Able to stand and or sit for extended periods of time.
Silver Star Protection Group provides equal employment opportunities to all employees and applicants. We look to employ current or former members of the United States Military and former Law enforcement officers. Compensation is competitive and will be commensurate with experience.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
Supplemental Pay:
- Commission pay
Application Question(s):
- Do you have a Vaild PERC card?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Security: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
- Armed Security Certificate (Preferred)
- FOID Card (Required)
Work Location: One location
Apply for this job with Silver Star Protection Group
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Join the movement!
Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?
We're grounded and growing. Based in Chicago, PharmaCann Inc. operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.
The Assistant General Manager directly manages the FOH and BOH Managers and is accountable for all aspects of managing a single retail store (as well as all other projects/duties as assigned). This position reports directly to the General Manager and is responsible for developing a high-performing team that consistently delivers top-line sales growth. This leader drives the business through a focus on Front of House (customer service, sales training, product knowledge, loyalty, and leadership development), product (visual presentation, product performance, and promotions), and Back of House (receiving orders, policy and procedures, expense control, compliance, and loss prevention). This position requires a passion for process excellence, a drive for results, and the ability to lead and influence. The Assistant General Manager is responsible for overseeing the financial success of the store and is accountable to P&L results. The Assistant General Manager is responsible for responding to business needs and strategizing around business trends in order to drive profitable top-line sales growth. The Assistant General Manager must also have experience in assessing, recruiting and screening talent. In partnership with the General Manager, the Assistant General Manager is responsible for all aspects of the business.
Duties and responsibilities
Performance:
- Meets or exceeds goals related to total store sales, profitability, and operational excellence
- Forecasts and adjusts payroll to maximize productivity, achieve sales & payroll goals, and complete workload
- Builds a team that embodies the PharmaCann/Verilife brand by delivering exceptional service and driving customer loyalty, therefore, increasing return visits
- Reviews and interprets financial and operational reporting regularly which includes sales reporting and reviewing audit results
- Identifies underperforming metrics and develops strategies that leverage company programs, tools, and resources to improve and grow the business
People:
- Creates and ensures a cohesive, respective, professional, and high integrity work environment
- Recruits, interviews, hires and retains a diverse team of top talent
- Utilizes candidate tracking system for open roles within the dispensary
- Aligns the right people in the right roles
- Trains, coaches, and develops all team members using company programs, tools, and resources
- Provides performance feedback, manages employee disciplinary and separation matters
- Creates an environment that inspires and encourages the growth and engagement of associates
- Models an environment of open communication by sharing enterprise strategy and corporate messaging to associates
- Promotes a culture of teamwork by working alongside the management team, establishing priorities,and providing clear direction
Operations:
- Ensures compliance with PharmaCann policies, regulations, procedures, and compliance standards
- Uses the company's scheduling tool as directed to schedule the right associates in the right places, at the right times in order to provide an exceptional customer experience, reduce loss, and execute company directives
- Partners with FOH and BOH Managers on onsite security scheduling needs
- Protects company assets and minimizes loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, compliance, and loss prevention
- Performance management and coaching of team members on poor performance and violation of company and compliance policies in partnership with the General Manager and HRBP
- Supports continuous improvement by implementing company programs and influencing end-users buy-in
- The Assistant General Manager may perform other related duties as required by the Company, field leadership, and especially with regard to serving the customer
- Projects a positive image of the organization to employees, customers, industry, and community
- Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives
- This role may be required to assist with other duties as assigned as well as in other functions of the operation
- including but not limited to: call center, inventory, sales consulting, delivery acceptance, outreach, security, visual merchandising, and as interim GM for other locations or while GM is not in store
Qualifications & Competencies
- Minimum 21 years of age
- Bachelor's degree in business or operations management or a related field preferred.
- 3+ years of managerial experience in a high-volume retail-based industry with a customer-centric approach is preferred
- 2+ years PharmaCann management experience will be considered
- Demonstrated ability to achieve store selling goals and metrics
- Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
- Comfortable and confident making decisions and mediating conflict within a team environment
- Utilize cross-functional business partners to support business needs
- Ability to address complex issues and allocate time to execute multiple tasks and changing priorities
- Exceptional interpersonal communication (both written and verbal) and customer service skills
- Ability to identify top talent and train/develop/retain great people
- Proficient in windows - based software such as Excel, Word and Outlook
- Business Acumen
- Ethical Conduct
- Leadership
- Relationship Management
- Performance Management
- Personal Effectiveness/Credibility
- Consulting Skills
- Global & Cultural Awareness
- Valid driver's license and ability to successfully pass a Motor Vehicle Record background check
Working conditions
This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires a flexible schedule, long hours, weekend work, and holiday availability. Ability to travel to other store locations (if needed) and attend district meetings. May be required to work outdoors and/or during inclement weather. This position may require travel for new store openings within the territory.
Physical requirement
- Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed
- Ability to climb step stools and ladders
- Ability to stand/walk for long periods at a time
- Possess manual dexterity and hand - eye coordination
Direct reports
This position directly manages the FOH Manager and BOH Manager and is responsible for the performance management and hiring of the employees within each department.
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Armed Security (Full Time) Fri-Sat-8:45 to 9p/Sun-Mon 7a to 3p
Silver Star Protection Group
1 year ago
Silver Star Protection Group is a Illinois licensed security agency that consists of a team of professional security experts who provide business owners with the optimum level of protection for their high-risk, high-value assets. Silver Star sets the standard as the top asset protection company by providing businesses with the most qualified, highly trained and best equipped security professionals in the industry.
Silver Star is looking for security professionals that possess superior customer service skills as they are a prerequisite for employment. Serving our partners is our top priority. We strive to provide clients with industry safeguards and bespoke solutions to operate their business in the proper manner. Silver Star will be providing on-site security and compliance services as well as transportation of medical cannabis under the State of Illinois Medical Cannabis pilot program.
Duties Include:
- Perform security patrols of external and internal areas of locations.
- Monitor surveillance and security alarm systems.
- Provide assistance to business owners in emergency situations.
- Keep detailed logs and records of incidents at assigned locations.
- Other duties assigned by Silver Star Protection Management
Qualifications:
- Military or law enforcement background preferred.
- Must have a valid PERC card and 20-hour unarmed security training.
- Must have an Original Firearm Training Certificate, issued by IDFPR; and have completed a re-qualification within the past 12 months.
- High school diploma or equivalent
- Current driver’s license and dependable transportation.
- Must be able to obtain a Cultivation/Dispensary Identification Card.
- Good credit record.
- Must be able to pass a comprehensive background check and drug screening.
- A professional appearance and demeanor.
- Able to stand and or sit for extended periods of time.
Silver Star Protection Group provides equal employment opportunities to all employees and applicants. We look to employ current or former members of the United States Military and former Law enforcement officers. Compensation is competitive and will be commensurate with experience.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Referral program
- Vision insurance
Schedule:
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
Supplemental Pay:
- Commission pay
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Security: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
- Armed Security Certificate (Preferred)
- FOID Card (Preferred)
- PERC Card (Preferred)
Work Location: One location
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COMPANY OVERVIEW
Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
Join our Cresco Labs team as a Wellness Advisor. Your main responsibility will be to assist patients in selecting the proper medical cannabis products for their needs and are the go to product expert on duty at the store. Wellness Advisors engage in one-on-one conversations with patients from the time they walk into the store until they check out. Compliance with applicable rules and regulations as implemented by the state and Cresco Labs will be required.
The ideal Wellness Advisor should be friendly and positive, much like the barista who provides you your favorite coffee. We hope our patients are drawn to our Wellness Advisors and the dispensary because of our service, our products as well as your approachable and knowledgeable demeanor.
CORE JOB DUTIES
- Help patients make the right choices by knowing how the different methods of cannabis affect patients differently
- Suggesting dosage starting points for new patients
- Correct cash handling
- Verification of proper paperwork, documentation and ID for patients
- Accurate use of the Point of Sale (POS) system; timely data entry of patient profiles in both the POS system and the state's electronic verification system
- Maintenance of hard copy files (when required)
- Assist in verifying the accuracy of orders when being delivered
- Ensure security measures and safety compliance for the store
- Maintain an organized and clean store
- Manage the visitor log
- Reporting of employee issues or patient situations
- Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- High School Diploma or equivalent
- 1 - 5 years' experience in retail or customer service
- High Energy, patient focused, compassionate
- Retail experience mandatory
- Excellent customer service skills
- Ability to learn and understand cannabinoids and how they interact with the human body
- Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email
- Ability to work effectively with employees, management, patients, governmental agencies, community members and the general public
- Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
ADDITIONAL REQUIREMENTS
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Armed Security Schaumburg Mon-Tue-Wed 845 am to 9:00 pm
Silver Star Protection Group
1 year ago
Silver Star Protection Group is a Illinois licensed security agency that consists of a team of professional security experts who provide business owners with the optimum level of protection for their high-risk, high-value assets. Silver Star sets the standard as the top asset protection company by providing businesses with the most qualified, highly trained and best equipped security professionals in the industry.
Silver Star is looking for security professionals that possess superior customer service skills as they are a prerequisite for employment. Serving our partners is our top priority. We strive to provide clients with industry safeguards and bespoke solutions to operate their business in the proper manner. Silver Star will be providing on-site security and compliance services as well as transportation of medical cannabis under the State of Illinois Medical Cannabis pilot program.
Duties Include:
- Perform security patrols of external and internal areas of locations.
- Monitor surveillance and security alarm systems.
- Provide assistance to business owners in emergency situations.
- Keep detailed logs and records of incidents at assigned locations.
- Other duties assigned by Silver Star Protection Management
Qualifications:
- Military or law enforcement background preferred.
- Must have a valid PERC card and 20-hour unarmed security training.
- Must have an Original Firearm Training Certificate, issued by IDFPR; and have completed a re-qualification within the past 12 months.
- High school diploma or equivalent
- Current driver’s license and dependable transportation.
- Must be able to obtain a Cultivation/Dispensary Identification Card.
- Good credit record.
- Must be able to pass a comprehensive background check and drug screening.
- A professional appearance and demeanor.
- Able to stand and or sit for extended periods of time.
Silver Star Protection Group provides equal employment opportunities to all employees and applicants. We look to employ current or former members of the United States Military and former Law enforcement officers. Compensation is competitive and will be commensurate with experience.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Referral program
- Vision insurance
Schedule:
- 12 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
Application Question(s):
- Do you have a Vaild PERC card?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Security: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
- Armed Security Certificate (Preferred)
Work Location: One location
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Join the movement!
Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?
We're grounded and growing. Based in Chicago, PharmaCann Inc. operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.
The successful System Support Analyst 1 will be responsible for functionality and maintenance, upgrades, installs
and monitoring of software, hardware, and overall system functional specifications. This position will be
responsible to review, analyze and evaluate user needs to create systems solutions that support overall business
strategies. The candidate will be involved in data management, backup and recovery, and will function as a liaison
between the IT Support team and end-users, and have both business and technical expertise.
Duties and responsibilities or (Essential Functions)
- Install operating system software, patches and upgrades
- To update and document client issues
- To perform analysis and determine client problems, and document these issues
- Create and maintain documentation of configurations and processes
- Perform system backups and recovery
- To perform a cause analysis either on-site or at a client location.
- Maintain an inventory of installed software
- Manage policy and procedure for upgrades
- Respond to after-hours system alerts, troubleshooting and resolution
- Analyze performance, identify areas of concern and implement action plans
- Manage the process of creation, modification and termination of user accounts
- To assist customers for the purpose of improving processes related to system issues
- To maintain error logs in coordination with the IT Support team, and to maintain resolution reports
- Monitor and update malware prevention systems
- Set up end user hardware and software
- Analyze and resolve end user requests
- Document system requirements, analyze end user support patterns, defines scopes and objectives, and
- Projects a positive image of the organization to employees, customers, industry, and community
- Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key
assists in creation of system specifications to provide end user training and support documentation
objectives
Qualifications
- Bachelor's degree in Information Technology or related field, will consider equivalent experience
- Three years' experience in IT systems
- Microsoft Office Suite
- Microsoft and Apple Operating Systems
- Excellent customer service skills
- Ability to work well with others
- Excellent verbal and written communication skills
- Experience in G-Suite / Google Cloud Administration
- In depth knowledge of Windows 10, Cisco WebEX, Mac OS, Microsoft Office 365
Proficient installing and configuring:
Preferred Qualifications
Working conditions
- Must be willing to work onsite.
- Ability to travel up to 4 hours to support locations in the terrority
- Ability to travel more than 4 hours to support locations outside of the terrority
- Ability to travel to other states as necessary
- Ability to pass state and federal background checks
Physical requirements
Lift up to 50 pounds
Apply for this job with PharmaCann
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Join the movement!
Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?
We're grounded and growing. Based in Chicago, PharmaCann Inc. operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.
You'll help us by:
- Capturing and translating business requirements to technical specifications in deploying end to end automated solutions
- Working with internal and external technical experts to validate assumptions, draft acceptance criteria/technical specifications and draft test plans
- Acting as the technical subject matter expert for Pharmacann's commercial products and other integrated software components.
- Working with internal customers to deeply understand, document,and manage business processes, target pain points, and work with internal/external teams to scope and prioritize enhancements
- Work with product managers to build a comprehensive product roadmap of forward looking capabilities
- Analyzing current business processes or procedures, identify inefficiencies, and recommend system-based solutions and improvements to the end-user experience
- Driving testing and validation of new and existing functionality including configuration, development, and system releases.
- Supporting the ongoing development, maintenance, and health of PharmaCann's product portfolio
- Ensuring integration and data exchange between relevant systems as needed
- Bachelor's degree in Management Information Systems or related field and experience
- 3+ years of experience as a Business Systems Analyst, Product Analyst, or other relevant experience
- Experience with Salesforce configuration options, data model / architecture, and security model
- Experience with process flow diagramming with tools such as LucidChart or Elements Cloud
- Experience in Enterprise SaaS, retail IT, or cannabis IT is a plus
- Strong proficiency in data analytics, reporting and database management
- Ability to balance technical skills with business acumen and to transform end user needs/functional requirements into technical requirements
- Ability to perform in a dynamic, fast-changing and fast-paced work environment
- Salesforce, Agile, and/or PMP certifications
- Experience with Adobe/Magento e-commerce, specifically Magento Admin
- Working knowledge of the integration points associated with Salesforce and Salesforce Marketing Cloud
- An understanding of Loyalty Platforms and how to create a winning customer experience
Apply for this job with PharmaCann
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Revolution Global's national retail brand, Enlightened, is a welcoming space championing the beauty and wonder of the plant. Our mission is to provide the most inclusive, knowledgeable, and comfortable experience possible. Whether you are a long-time consumer or completely new to cannabis, our passionate team is here to help find exactly what you're looking for. We take great pride in partnering with people who are friendly, knowledgeable, and passionate about cannabis. Apply to join our team today - Welcome to Enlightened.
Cannabis Guides are essential to providing a welcoming, safe, and educational customer experience at Enlightened dispensaries. As a key part of our in-store team, you will assist leadership in administrative, compliance and operational functions within a fast-paced, closely regulated retail environment. Our Cannabis Guides are passionate about cannabis and are motivated to continually develop their knowledge to ensure they can help educate and guide customers towards beneficial cannabis products. As a Cannabis Guide at Enlightened, you will champion the beauty and wonder of the cannabis plant, while promoting a work environment that is positive, customer-oriented and compliant within the guidelines of the local cannabis laws and company policies. This is Cannabis for People.
Responsibilities:
- Consistently provide exceptional customer experience;
- Onboard customers and capture mandatory documents based on state regulatory requirements;
- Electronically file and organize documents;
- Answer telephone calls from customers, schedule appointments as necessary, and support any other administrative functions;
- Provide support to prepare for audits;
- Ensure compliance with all regulatory and internal policies by adhering to and upholding a culture of accountability;
- Accurately utilize point-of-sale system;
- Adhere to standardized operational procedures including safety & security protocols;
- Inspire customer confidence and develop brand loyalty;
- Continually develop and maintain cannabis product knowledge;
- Ensure understanding of the local Cannabis Program and Federal Laws regarding cannabis;
- Comply with all security and legal requirements;
- Ensure a well-maintained and welcoming dispensary environment;
- Arrive as a team player ready to take on any duties assigned by the Manager.
Qualifications:
- Strong work ethic;
- Compassionate customer service approach;
- Must have reliable mode of transportation;
- High School Diploma or GED;
- At least 2-years of experience working in retail, hospitality, or health care organization;
- Ability to cultivate long-term customer relationships;
- Previous experience working in a fast-paced environment;
- Excellent communication skills;
- Passion for customer care and thirst for cannabis knowledge;
- Basic computer skills, familiarity with point-of-sale systems, and cash handling experience;
- Strong attention to detail;
- Ability to professionally problem-solve;
- Must be a Team Player;
- Availability to accommodate scheduling expectations including weekends, evenings, and holiday shifts;
- Must be at least 21 years of age;
- Must pass a thorough internal and external background check including a criminal history check by the State Police and FBI;
- Must obtain a Dispensary Registration Identification Card from the local governing department.
Job Type: Part-time
Revolution is committed to creating a diverse environment and is proud to be an equal opportunity employer. Individuals seeking employment at Revolution are considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. Diverse candidates encouraged to apply.
Apply for this job with Revolution Global
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Revolution Global's national retail brand, Enlightened, is a welcoming space championing the beauty and wonder of the plant. Our mission is to provide the most inclusive, knowledgeable, and comfortable experience possible. Whether you are a long-time consumer or completely new to cannabis, our passionate team is here to help find exactly what you're looking for. We take great pride in partnering with people who are friendly, knowledgeable, and passionate about cannabis. Apply to join our team today - Welcome to Enlightened.
The Assistant General Manager (AGM) is essential to providing a welcoming, safe, and educational customer experience at Enlightened dispensaries. The ASM will be responsible for upholding operational compliance with state laws and federal laws, ensuring efficient dispensary operations, supporting team development, perform Human Resources duties, oversee standardized procedures, and other duties assigned to you by the General Manager and Headquarter Team. The day-to-day ASM responsibilities will revolve around supporting the in-store team, fostering an exception customer experience, and ensuring smooth store operations. In addition to general store duties, each ASM will have an Area of Responsibility (AOR) that can change throughout your time as an ASM.
As part of the Enlightened Leadership Team, you will be expected to communicate professionally and effectively with all levels of the organization and exterior stakeholders, in order to execute company goals, policies, and procedures in accordance with Enlightened standards and regulatory requirements. This is Cannabis for People.
Responsibilities:
- Assist in managing, supervising, and directing dispensary operations and staff;
- Participate in implementing best practices, regulatory processes, internal policies, and standardized procedures;
- Serve as the dispensary's secondary point-of-contact in the absence of the GM;
- Manage daily communication through effective use of company tools and leading pre-shift meetings to ensure the team has information needed to perform for the day and know of company happenings;
- Assist with staff management by communicating hiring needs, opportunities for employee advancement, and pursue disciplinary action when necessary;
- Ensure staff training according to company guidelines, complete performance reviews, and employee development opportunities;
- Lead by example and uphold a culture of accountability and professionalism;
- Manage and provide training for internal staff to consistently deliver the highest level of customer service;
- Ensure the safety and security of customers and employees throughout all operations;
- Maintain in-depth knowledge of cannabis products on a local and national level;
- Closely follow state rules and regulations in order to disseminate details to staff and customers;
- Provide education to staff about local product offerings and cannabis administration methods;
- Assist the General Manager as needed, including Human Resources tasks such as creating employee schedules, managing store labor budgets, corrective action and general employee documentation needs;
- Manage financial records and cash handling procedures;
- Manage the utilization of point-of-sale and seed-to-sale tracking systems;
- Ensure the dispensary remains compliant with all regulations and lead the team through state inspections without violation;
- Maintain state-mandated documentation and record keeping protocols as well as internal reporting requirements;
- Liaise with the corporate team to implement policies and fulfill dispensary needs;
- Maintain staff documents and ensure employee credentials remain valid for the entirety of the employment period.
Areas of Responsibility possibilities:
Community Outreach –
- Serve as a liaison to the local community;
- Develop and leverage community relationships with local organizations and affiliated ancillary businesses, in partnership with the headquarters Community Manager;
- Monitor and maintain dispensary communications via email, social media platforms, and in-store customer inquiries;
- Collaborate with the Community Manager and Marketing Department to create social media strategies driven by standardized branding initiatives
Inventory Operations –
- Maintain inventory protocols according to both state regulatory requirements and internal policies;
- Assist in the implementation of best practices, regulatory requirements, policies, and procedures;
- Organize daily inventory audits and understand how to investigate & reconcile discrepancies;
- Collaborate with the Leadership Team to ensure loss prevention protocols are understood and followed by entire team;
- Inventory receipt management;
- Management of CRM software including but not limited to IHeartJane, Weedmaps, and Hubspot.
- Ensure accuracy of front-facing product menus;
- Liaise with internal organization and other external stakeholders to uphold brand integrity and company standards;
- Work alongside the headquarters Buying Team to ensure product assortment drives sales and traffic;
- Maintain store FIFO and work with Buying Team to determine liquidation plans on expiring products;
- Work closely with management team on new product arrivals to ensure staff education
Selling/Customer Experience –
- Orchestrate staff training on customer engagement and product knowledge to ensure best-in-class customer experience;
- Liaise with fellow managers to plan daily training topics in pre-shift meetings and maintain an educational cadence of topics for store;
- Track store team matrix on training topics and products covered;
- Maintain strong leadership presence on sales floor to guide, coach, and lead the overall customer experience on a day-to-day basis, utilizing downtime to coach in the moment with Cannabis Guides and peer managers to elevate selling and service;
- Be aware and create training plan of new products and company initiatives for entire team;
- Collaborate with headquarters Retail Operations Team on store communication and ensure messages are disseminated to store team;
- Follow up with team members on personal sales performance
Qualifications:
- Previous managerial experience in a fast-paced environment required;
- Strong and reliable work ethic;
- Compassionate customer service approach;
- Excellent communication skills;
- Must have reliable mode of transportation;
- Experience conducting HR tasks;
- High School Diploma or GED;
- At least 5-years of experience working in retail, hospitality or health care organization;
- Proven track record in ability to cultivate long-term customer relationships;
- Computer use proficiency including familiarity utilizing Microsoft Office and Outlook applications;
- Point-of-Sale and cash management experience is required;
- Strong attention to detail;
- Must have Team Player mentality;
- Ability to problem solve in a professional manner;
- Self-starter with organized ability to multi-task;
- Must have availability to accommodate scheduling expectations including weekends, evenings, and holiday shifts;
- Must be at least 21 years of age;
- Must pass a thorough internal and external background check including criminal history check by the State Police and FBI;
- Must obtain and maintain a Dispensary Registration Identification card from the local governing department.
Revolution is committed to creating a diverse environment and is proud to be an equal opportunity employer. Individuals seeking employment at Revolution are considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. Diverse candidates encouraged to apply.
Apply for this job with Revolution Global
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Revolution Global's national retail brand, Enlightened, is a welcoming space championing the beauty and wonder of the plant. Our mission is to provide the most inclusive, knowledgeable, and comfortable experience possible. Whether you are a long-time consumer or completely new to cannabis, our passionate team is here to help find exactly what you're looking for. We take great pride in partnering with people who are friendly, knowledgeable, and passionate about cannabis. Apply to join our team today - Welcome to Enlightened.
Cannabis Guides are essential to providing a welcoming, safe, and educational customer experience at Enlightened dispensaries. As a key part of our in-store team, you will assist leadership in administrative, compliance and operational functions within a fast-paced, closely regulated retail environment. Our Cannabis Guides are passionate about cannabis and are motivated to continually develop their knowledge to ensure they can help educate and guide customers towards beneficial cannabis products. As a Cannabis Guide at Enlightened, you will champion the beauty and wonder of the cannabis plant, while promoting a work environment that is positive, customer-oriented and compliant within the guidelines of the local cannabis laws and company policies. This is Cannabis for People.
Responsibilities:
- Consistently provide exceptional customer experience;
- Onboard customers and capture mandatory documents based on state regulatory requirements;
- Electronically file and organize documents;
- Answer telephone calls from customers, schedule appointments as necessary, and support any other administrative functions;
- Provide support to prepare for audits;
- Ensure compliance with all regulatory and internal policies by adhering to and upholding a culture of accountability;
- Accurately utilize point-of-sale system;
- Adhere to standardized operational procedures including safety & security protocols;
- Inspire customer confidence and develop brand loyalty;
- Continually develop and maintain cannabis product knowledge;
- Ensure understanding of the local Cannabis Program and Federal Laws regarding cannabis;
- Comply with all security and legal requirements;
- Ensure a well-maintained and welcoming dispensary environment;
- Arrive as a team player ready to take on any duties assigned by the Manager.
Qualifications:
- Strong work ethic;
- Compassionate customer service approach;
- Must have reliable mode of transportation;
- High School Diploma or GED;
- At least 2-years of experience working in retail, hospitality, or health care organization;
- Ability to cultivate long-term customer relationships;
- Previous experience working in a fast-paced environment;
- Excellent communication skills;
- Passion for customer care and thirst for cannabis knowledge;
- Basic computer skills, familiarity with point-of-sale systems, and cash handling experience;
- Strong attention to detail;
- Ability to professionally problem-solve;
- Must be a Team Player;
- Availability to accommodate scheduling expectations including weekends, evenings, and holiday shifts;
- Must be at least 21 years of age;
- Must pass a thorough internal and external background check including a criminal history check by the State Police and FBI;
- Must obtain a Dispensary Registration Identification Card from the local governing department.
Job Type: Part-time
Revolution is committed to creating a diverse environment and is proud to be an equal opportunity employer. Individuals seeking employment at Revolution are considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. Diverse candidates encouraged to apply.
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Join the movement!
Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?
We're grounded and growing. Based in Chicago, PharmaCann Inc. operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.
PharmaCann is building out a Microservices based service layer that will be used for both internal and external consumers/applications to provide both an integration platform as well as enable ESB capabilities. Successful candidates will have the ability to vision a complete system and lead a team of engineers in an agile project environment. They will also be responsible to work directly with business stake-holders to gather business requirements, doing proper technical designs, and developing production ready components.
Responsibilities:
- Build an enterprise class microservices platform that enables integration between internal and external platforms & applications.
- Build any web applications based on the needs of the business.
- Build integrations between various applications and services as the technical ecosystem matures and evolves.
- Recruit, motivate, mentor and lead elite engineering team members.
- Keep pace with the changing business environment, technology and innovation in order to optimize value.
- Hold your teams accountable for consistent, timely delivery.
Qualifications:
- Bachelor's degree in computer science or similar discipline.
- 12+ years of experience in software engineering.
- 6+ years of experience in engineering management.
- Solid knowledge in a modern language and frameworks with special focus on Java and Kotlin
- Strong Java, associated frameworks such as Spring, Spring Boot
- Expert understanding of modern web and middleware and backend architecture
- Strong knowledge of messaging platforms like RabbitMQ, Kafka etc.,
- Knowledge with deployment, provisioning, configuration, and orchestration
- Strong knowledge of front-end frameworks like React, Node, Vue or other js frameworks
- Knowledge with Jenkins, TeamCity, Artifactory build infrastructure
- Knowledge with Gradle, Maven and other build tools
- Knowledge with Git, GitHub, Gitlab version control tools
- Knowledge of current cloud architectures, infrastructures, and services
- Expert understanding of the full software development lifecycle (SDLC), including software configuration management practices
- Ability to lead a team of full stack engineers using Agile methodologies.
- Skills necessary to configure, automate, maintain, and document continuously integrated product builds and deployments
- Strong problem solving, troubleshooting, and debugging skills
- Capable of independently learning new products, technologies, and tools
- Ability to multitask on day to day operational work in conjunction with project work, while meeting deadlines and communicating progress
- Ability and willingness to work with cross functional teams across different time zones
- Track and support application builds and deployments into Dev, QA, and Production environments
- Prior experience building teams from the ground up and is a teamplayer with great leadership and communication skills.
- You have experience building processes and driving alignment across multiple departments, stakeholders, customers, and team members.
- You value and have experience building and managing a diverse and inclusive team environment with strong commitment to respect, equality, collaboration and teaming.
- You are highly organized—both for yourself and for the team—will be required.
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Armed Security Schaumburg Thur and Sun 8:45a to 9p/ Fri and Sat 3p to 11p
Silver Star Protection Group
2 years ago
Silver Star Protection Group is a Illinois licensed security agency that consists of a team of professional security experts who provide business owners with the optimum level of protection for their high-risk, high-value assets. Silver Star sets the standard as the top asset protection company by providing businesses with the most qualified, highly trained and best equipped security professionals in the industry.
Silver Star is looking for security professionals that possess superior customer service skills as they are a prerequisite for employment. Serving our partners is our top priority. We strive to provide clients with industry safeguards and bespoke solutions to operate their business in the proper manner. Silver Star will be providing on-site security and compliance services as well as transportation of medical cannabis under the State of Illinois Medical Cannabis pilot program.
Duties Include:
- Perform security patrols of external and internal areas of locations.
- Monitor surveillance and security alarm systems.
- Provide assistance to business owners in emergency situations.
- Keep detailed logs and records of incidents at assigned locations.
- Other duties assigned by Silver Star Protection Management
Qualifications:
- Military or law enforcement background preferred.
- Must have a valid PERC card and 20-hour unarmed security training.
- Must have an Original Firearm Training Certificate, issued by IDFPR; and have completed a re-qualification within the past 12 months.
- High school diploma or equivalent
- Current driver’s license and dependable transportation.
- Must be able to obtain a Cultivation/Dispensary Identification Card.
- Good credit record.
- Must be able to pass a comprehensive background check and drug screening.
- A professional appearance and demeanor.
- Able to stand and or sit for extended periods of time.
Silver Star Protection Group provides equal employment opportunities to all employees and applicants. We look to employ current or former members of the United States Military and former Law enforcement officers. Compensation is competitive and will be commensurate with experience.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Application Question(s):
- Do you have a Vaild PERC card?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Security: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
- Armed Security Certificate (Preferred)
Work Location: One location
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Revolution Global's national retail brand, Enlightened, is a welcoming space championing the beauty and wonder of the plant. Our mission is to provide the most inclusive, knowledgeable, and comfortable experience possible. Whether you are a long-time consumer or completely new to cannabis, our passionate team is here to help find exactly what you're looking for. We take great pride in partnering with people who are friendly, knowledgeable, and passionate about cannabis. Apply to join our team today - Welcome to Enlightened.
The Assistant General Manager (AGM) is essential to providing a welcoming, safe, and educational customer experience at Enlightened dispensaries. The ASM will be responsible for upholding operational compliance with state laws and federal laws, ensuring efficient dispensary operations, supporting team development, perform Human Resources duties, oversee standardized procedures, and other duties assigned to you by the General Manager and Headquarter Team. The day-to-day ASM responsibilities will revolve around supporting the in-store team, fostering an exception customer experience, and ensuring smooth store operations. In addition to general store duties, each ASM will have an Area of Responsibility (AOR) that can change throughout your time as an ASM.
As part of the Enlightened Leadership Team, you will be expected to communicate professionally and effectively with all levels of the organization and exterior stakeholders, in order to execute company goals, policies, and procedures in accordance with Enlightened standards and regulatory requirements. This is Cannabis for People.
Responsibilities:
- Assist in managing, supervising, and directing dispensary operations and staff;
- Participate in implementing best practices, regulatory processes, internal policies, and standardized procedures;
- Serve as the dispensary's secondary point-of-contact in the absence of the GM;
- Manage daily communication through effective use of company tools and leading pre-shift meetings to ensure the team has information needed to perform for the day and know of company happenings;
- Assist with staff management by communicating hiring needs, opportunities for employee advancement, and pursue disciplinary action when necessary;
- Ensure staff training according to company guidelines, complete performance reviews, and employee development opportunities;
- Lead by example and uphold a culture of accountability and professionalism;
- Manage and provide training for internal staff to consistently deliver the highest level of customer service;
- Ensure the safety and security of customers and employees throughout all operations;
- Maintain in-depth knowledge of cannabis products on a local and national level;
- Closely follow state rules and regulations in order to disseminate details to staff and customers;
- Provide education to staff about local product offerings and cannabis administration methods;
- Assist the General Manager as needed, including Human Resources tasks such as creating employee schedules, managing store labor budgets, corrective action and general employee documentation needs;
- Manage financial records and cash handling procedures;
- Manage the utilization of point-of-sale and seed-to-sale tracking systems;
- Ensure the dispensary remains compliant with all regulations and lead the team through state inspections without violation;
- Maintain state-mandated documentation and record keeping protocols as well as internal reporting requirements;
- Liaise with the corporate team to implement policies and fulfill dispensary needs;
- Maintain staff documents and ensure employee credentials remain valid for the entirety of the employment period.
Areas of Responsibility possibilities:
Community Outreach –
- Serve as a liaison to the local community;
- Develop and leverage community relationships with local organizations and affiliated ancillary businesses, in partnership with the headquarters Community Manager;
- Monitor and maintain dispensary communications via email, social media platforms, and in-store customer inquiries;
- Collaborate with the Community Manager and Marketing Department to create social media strategies driven by standardized branding initiatives
Inventory Operations –
- Maintain inventory protocols according to both state regulatory requirements and internal policies;
- Assist in the implementation of best practices, regulatory requirements, policies, and procedures;
- Organize daily inventory audits and understand how to investigate & reconcile discrepancies;
- Collaborate with the Leadership Team to ensure loss prevention protocols are understood and followed by entire team;
- Inventory receipt management;
- Management of CRM software including but not limited to IHeartJane, Weedmaps, and Hubspot.
- Ensure accuracy of front-facing product menus;
- Liaise with internal organization and other external stakeholders to uphold brand integrity and company standards;
- Work alongside the headquarters Buying Team to ensure product assortment drives sales and traffic;
- Maintain store FIFO and work with Buying Team to determine liquidation plans on expiring products;
- Work closely with management team on new product arrivals to ensure staff education
Selling/Customer Experience –
- Orchestrate staff training on customer engagement and product knowledge to ensure best-in-class customer experience;
- Liaise with fellow managers to plan daily training topics in pre-shift meetings and maintain an educational cadence of topics for store;
- Track store team matrix on training topics and products covered;
- Maintain strong leadership presence on sales floor to guide, coach, and lead the overall customer experience on a day-to-day basis, utilizing downtime to coach in the moment with Cannabis Guides and peer managers to elevate selling and service;
- Be aware and create training plan of new products and company initiatives for entire team;
- Collaborate with headquarters Retail Operations Team on store communication and ensure messages are disseminated to store team;
- Follow up with team members on personal sales performance
Qualifications:
- Previous managerial experience in a fast-paced environment required;
- Strong and reliable work ethic;
- Compassionate customer service approach;
- Excellent communication skills;
- Must have reliable mode of transportation;
- Experience conducting HR tasks;
- High School Diploma or GED;
- At least 5-years of experience working in retail, hospitality or health care organization;
- Proven track record in ability to cultivate long-term customer relationships;
- Computer use proficiency including familiarity utilizing Microsoft Office and Outlook applications;
- Point-of-Sale and cash management experience is required;
- Strong attention to detail;
- Must have Team Player mentality;
- Ability to problem solve in a professional manner;
- Self-starter with organized ability to multi-task;
- Must have availability to accommodate scheduling expectations including weekends, evenings, and holiday shifts;
- Must be at least 21 years of age;
- Must pass a thorough internal and external background check including criminal history check by the State Police and FBI;
- Must obtain and maintain a Dispensary Registration Identification card from the local governing department.
Revolution is committed to creating a diverse environment and is proud to be an equal opportunity employer. Individuals seeking employment at Revolution are considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. Diverse candidates encouraged to apply.
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VILLAGE OF SCHAUMBURG
Human Resources Department
101 Schaumburg Court, Schaumburg, IL 60193
http://www.schaumburg.com/
The Village of Schaumburg is a thriving community of 78,732 residents located 12 miles west of O’Hare International Airport and approximately 26 miles northwest of Chicago. Not only is Schaumburg the twelfth-largest community in the State of Illinois, but it is also home to the second-largest concentration of retail, office, and commercial activity. Notable village distinctions include being named one of the "Top Ten Best Places to Live" by Money Magazine; being ranked No. 5 overall in WalletHub's "Best Illinois Cities for Jobs"; and receiving the Distinguished Budget Presentation Award from the Government Finance Officers Association for meeting the highest principles of governmental budgeting for the seventh consecutive year.
The village employs approximately 600 employees in 12 departments, including police, fire, engineering and public works, communications, community development, cultural services, economic development, finance, general government, human resources, information technology, and transportation. Our employees work to serve the residents and strive to make Schaumburg the best community it can be.
NOW ACCEPTING APPLICATIONS FOR THE POSITION OF:
Forensic Supervisor (Police Department) with an online application deadline of 05/01/2022.
Interested candidates are encouraged to apply as soon as possible. Interviews will be conducted as applications are received. This position will remain open until filled.
STARTING SALARY RANGE: $73,239.00 - $81,484.45 annually dependent on qualifications. The salary range for this position is $73,239.00 - $106,218.00
Please attach as part of your application all necessary documents verifying that you meet the minimum qualifications for the position.
JOB SUMMARY:
This position spends the predominate amount of time directly supervising and overseeing day-to-day activities and duties of the forensics unit and evidence duties of the patrol evidence technicians which shall include but not be limited to crime scene and evidence processing, various types of photographic documentation, evidence gathering and packaging, crime laboratory evidence submission and the process of typing, filing, utilization of specialized fingerprint development equipment and chemicals. This position holds the primary responsibility for maintaining the property and evidence recovered or turned over to the Police Department, disposal and release of evidence and property, and preservation of chain of custody for property and evidence, as well as periodic or required inspections and audits. This position works in accordance with department policy, will maintain duty hours appropriate to assignments, complete daily work and on-call schedules, and complete performance appraisals for direct reports.
To succeed in this role the ideal candidate will need to effectively communicate to a full range of people, inside and outside the organization, be able to work cooperatively and effectively with others, and look for ways and means to improve performance, and setting clear objectives and measures. We are looking to add a team member motivated by success and to complete work with accuracy and the ability to shift gears comfortably.
JOB DUTIES:
1. Spends the predominate amount of time supervising Forensic Unit staff and other related personnel including, but not limited to:
a. Oversees the work of all forensic technicians and the work of patrol evidence technicians which directly relates to forensic services including completion of reports, crime scene processing, etc, ensuring that all subordinate employees are performing and completing tasks consistently and appropriately.
b. Uses best judgment in plan, coordinate, and assign work duties to appropriate personnel ensuring that all Village and Department needs are being met.
c. Participates in and assists the Investigations Division Command and Sergeant in the hiring process for Forensic Technicians.
d. Ensures unit members are properly trained on all evidence handling techniques including, but not limited to, ensuring a unit member is trained and designated to maintain a working knowledge of the building’s camera system to ensure any requested footage for internal investigations and subpoenas is promptly met.
e. Reviews and approves sworn and civilian forensic technician field reports and all other documentation related to crime scenes to ensure reports are completed appropriately within Village and Department standards.
f. Oversees the property unit custodian, and supervises the collection, storage, and processing of evidence and property recovered by or submitted to the Police Department and ensuring that the custodian handles evidence and other property in accordance with Department and Village standards.
g. Reviews and evaluates all subordinate employees’ work daily to ensure they are satisfying all Village standards, identifying any problem areas, and directing remedial actions as deemed appropriate including, but not limited to, providing additional training, oversight, or disciplinary action for all forensic and patrol evidence technicians.
h. Maintains daily/weekly/monthly work schedules, preparing on-call schedules, and reviews and approves benefit time as they deem appropriate.
i. Conducts annual evaluations for all subordinate employees.
j. Addresses employee grievances and workplace issues as they deem appropriate.
k. Creates a positive and effective work environment for staff.
2. Serves as liaison between the Forensic Unit and all department divisions and provides coordination, direction, and information to the department regarding crime scene processing, and evidence collection.
3. Prepares an annual budget for the Forensic Unit as well as ordering and maintaining all supplies needed in conjunction with the Investigations Sergeant and Administrative Secretary.
4. Ensures the safekeeping of inventoried property/contraband such as firearms, drugs, and money, etc. Supervises the laboratory processing and analysis of suspected cannabis evidence, in addition to the processing, evaluation, comparison, and identification of finger and/or palm print evidence collected or submitted for analysis.
5. Instructs and/or trains others regarding crime scene processing techniques and protection of crime scenes by first responders. Provides training to new and existing police officers and other personnel on property issues included but not limited to proper packaging procedures, proper use of the bar code inventory system and chain of custody.
6. Keeps the appropriate supervisor apprised of how evidence is being handled by officers in the field and in court and any innovations concerning investigative and evidentiary techniques.
7. Responds to crime scenes as needed and assists the requesting local, county, state, and federal agencies.
8. Oversees the investigation and closely assists in fire, arson, and explosion scenes to determine the cause and origin of these scenes.
9. Researches and brings the latest advancements in forensic science forward to ensure the Forensics Unit remains on the forefront in this area.
10. Ensures completion of an annual inspection of the property/evidence areas, as directed by the Chief of Police in conjunction with the Investigations Sergeant.
11. Maintains appropriate files of all reports and activities of Forensic Unit. Forwards all reports to the appropriate supervisor for approval.
12. Participates and/or arranges for a unit member to provide community outreach, public education, etc. by speaking at various community events and businesses.
13. Assists with providing photographs as required for court, and investigation. Assists with providing copies of any video tapes, CDs, DVDs, or documents that are inventoried as requested by subpoena. Assists with the identification and processing of arrests, with the aid of fingerprint scanning technology, and/or inking methods.
14. Conducts inspections of respective supplies of photography, identification, packaging, and evidence collection or processing equipment, and submits purchase requests to ensure adequate supply levels are available.
15. Performs other duties as assigned.
QUALIFICATIONS:
1. Bachelor’s degree in science, forensic technology, criminal justice, or closely related field.
2. A minimum of five years of experience as a police evidence technician.
3. A minimum of two years of supervisory experience in Forensics, Law Enforcement, or a related field.
4. Certification as a Crime Scene Investigator through the International Association for Identification.
5. A minimum 40 hours of Basic Forensic Technician training and a minimum 40 hours of photographic training from an accredited training facility preferred or ability to obtain within one year.
6. Proficiency in the operations of a property control system with emphasis on a computerized Bar Code system preferred or ability to obtain within one year.
7. Possession of a valid driver’s license.
8. Proficiency with current computer software systems, including email, calendar programs, job specific software, and customer service systems preferred or within the first six months of employment.
Minimum Knowledge/Ability:
1. Knowledge of law enforcement activities and police department organization.
2. Knowledge of principal and practices of accurate technical report writing and spelling.
3. Complete knowledge of or the ability to learn, understand, interpret, and apply department rules, regulations, policies, Operating Procedures Manual, state and federal laws, local ordinances, CALEA, court decisions, or other related materials pertinent to job functions.
4. Know basic biology, chemistry, anatomy, physiology, and related physical sciences as well as proper laboratory techniques.
5. Knowledge of mathematical concepts in order to perform geometric and trigonometric calculations.
6. Apply crime scene investigation theories and techniques in various field situations.
7. Keep extensive and updated records, both in computer data bases and with hard copy, of all transactions concerning evidence and property handling.
8. Operate and utilize the various computer systems maintained by the Police Department.
9. Ability to work without supervision and make independent decisions.
10. Ability to learn methods and techniques of latent fingerprint processing using powders and chemicals.
11. Basic photographic principles, drawing and sketching techniques.
12. Communicate clearly and concisely, both orally and in writing.
13. Prepare clear, concise detailed reports.
14. Testify in court and handle adversarial situations.
15. Deal with hostile, uncooperative and emotional suspects, victims, and witnesses.
16. Obtain and maintain CPR certification.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
1. Exposure to various extreme weather conditions, various lighting conditions, natural and artificial, and extremely stressful situations.
2. Exposure to fire, smoke, and chemical leaks/spills.
3. Exposure to communicable diseases and body fluids.
4. Exposure to hazards associated with traffic and electrical equipment.
5. Exposure to physical contact with arrested persons.
6. Exposure to hazardous chemicals used to process evidence and hazards associated with handling illegal drug evidence.
7. Safely drive a department assigned motor vehicle (marked or unmarked).
8. Moderate or light lifting, up to 50 pounds.
9. Climb flights of stairs/ladders and maneuver around obstacles, crawl in confined spaces, exposure to heights.
10. Perform lifesaving procedures.
BENEFITS:
The Village of Schaumburg has a competitive benefit package which includes: flexible benefit Section 125 plan including health, dental, vision, and life insurance as well as medical and dependent care flexible spending accounts, a retirement plan through the Illinois Municipal Retirement Fund, paid holidays, paid vacation, sick leave, tuition reimbursement, and more.
SELECTION PROCESS:
Candidate screening process may consist of an application review, skills testing, employability assessment, interviews, reference checks, and other job-related testing or verifications. Chosen candidates will be subject to a background and criminal history investigation, and qualifying pre-employment medical examination and drug screen.
THE VILLAGE OF SCHAUMBURG IS AN EQUAL OPPORTUNITY EMPLOYER
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Cleaning Crew Member ($600 - 800/mo)
Job Description: Part -Time
We are looking for 1 Cleaning Crew Member for (Verilife Cannabis Dispensary) Cleaning and maintenance duties. POSITION Monday - Friday, Saturday and Sunday is also open: Responsibilities -Clean designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc) Follow all health and safety regulations. Position available to start ASAP!
SERIOUS INQUIRIES ONLY, PLEASE!! There is a 30-day no absence policy for this position. Text Michelle to set up a training/interview to get you moving! Text Michelle @ 224-345-0054
Hours:
Monday - Friday - 7:00AM - 90:00AM
Saturday & Sunday - 7:00AM - 9:00AM
Responsibilities
- Clean designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
- Skills
- Proven working experience as a cleaner
- Integrity'
Job Type: Part-time
Pay: $15.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Schaumburg, IL 60194: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: One location
Apply for this job with Redwood Cleaning Services dba JanPro
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Armed Security (Full Time) Schaumburg Sunday thru Thursday 3-11
Silver Star Protection Group
2 years ago
Silver Star Protection Group is a Illinois licensed security agency that consists of a team of professional security experts who provide business owners with the optimum level of protection for their high-risk, high-value assets. Silver Star sets the standard as the top asset protection company by providing businesses with the most qualified, highly trained and best equipped security professionals in the industry.
Silver Star is looking for security professionals that possess superior customer service skills as they are a prerequisite for employment. Serving our partners is our top priority. We strive to provide clients with industry safeguards and bespoke solutions to operate their business in the proper manner. Silver Star will be providing on-site security and compliance services as well as transportation of medical cannabis under the State of Illinois Medical Cannabis pilot program.
Duties Include:
- Perform security patrols of external and internal areas of locations.
- Monitor surveillance and security alarm systems.
- Provide assistance to business owners in emergency situations.
- Keep detailed logs and records of incidents at assigned locations.
- Other duties assigned by Silver Star Protection Management
Qualifications:
- Military or law enforcement background preferred.
- Must have a valid PERC card and 20-hour unarmed security training.
- Must have an Original Firearm Training Certificate, issued by IDFPR; and have completed a re-qualification within the past 12 months.
- High school diploma or equivalent
- Current driver’s license and dependable transportation.
- Must be able to obtain a Cultivation/Dispensary Identification Card.
- Good credit record.
- Must be able to pass a comprehensive background check and drug screening.
- A professional appearance and demeanor.
- Able to stand and or sit for extended periods of time.
Silver Star Protection Group provides equal employment opportunities to all employees and applicants. We look to employ current or former members of the United States Military and former Law enforcement officers. Compensation is competitive and will be commensurate with experience.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Application Question(s):
- Do you have a Vaild PERC card?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Security: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
- Armed Security Certificate (Preferred)
Work Location: One location
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Join the movement!
Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?
We're grounded and growing. Based in Chicago, PharmaCann Inc. operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.
As a maturing business, PharmaCann is building out a data platform and reporting/analytics function to enable business decision making and longer-term machine learning solutions. We are looking for a founding leader for this data analytics and engineering department. The role will include scoping out the full business need and building a team of both data engineers and data analysts to put in place a full solution. This team will support departments across the entire company including cultivation, manufacturing, operations, marketing and retail.
Responsibilities:
- Build the end-to-end data capability including metric definitions, data models, data platform and reporting/analytics tooling.
- Recruit, motivate, mentor and lead elite analytics and data engineering team members.
- Democratize data-driven decision making by arming all departments with the education, guidance, and tools needed to turn data into
- information and deploy it to maximize their impact.
- Partner with all departments across the company to understand their data analytics, reporting and eventually AI/ML needs and create data solutions to support them.
- Drive data security in compliance with required legal and regulatory policy.
- Keep pace with the changing business environment, technology and data innovation in order to optimize data value.
- Hold your teams accountable for consistent, timely delivery.
Qualifications:
- Bachelor's degree in computer science or similar discipline.
- 12+ years of experience in data engineering.
- 6+ years of experience in engineering management.
- 4+ years of data architecture experience.
- You have deep hands-on experience with cloud based enterprise data platforms/warehouses such as Snowflake, Redshift, EMR etc.
- You have strong experience in data modeling and have prior experience building data lakes, data warehouses and OLAP models leveraging cloud platforms like AWS/Azure.
- You have experience with modern analytics/reporting tools such as Domo or PowerBI.
- You know how to put in place reliable, consistent, accurate data that can be used for decision making across the company.
- Experience building real-time data pipelines on the cloud.
- Strong hands-on experience with languages such as Python or Scala.
- Experience with data integration tools such as Talend.
- Experience with data quality and workflow platforms. Apache Airflow experience is a plus.
- Prior experience building teams from the ground up and is a teamplayer with great leadership and communication skills.
- You have experience building processes and driving alignment across multiple departments, stakeholders, customers, and team members.
- You value and have experience building and managing a diverse and inclusive team environment with strong commitment to respect, equality, collaboration and teaming.
- You are highly organized—both for yourself and for the team—will be required
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Cannabis Sales Consultant/Inventory Specialist (FT and PT)
PharmaCann
2 years ago
Join the movement!
Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?
We're grounded and growing. Based in Chicago, PharmaCann Inc. operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.
Job Description
The Cannabis Sales Consultant (CSC) is responsible for creating a world-class customer experience for all customers. The CSC will promote a positive, customer service-oriented, and compliant work environment This position is accountable for executing initiatives that achieve all hospitality goals at the retail PharmaCann location.
The CSC is responsible for compliance with all policy and procedures and all other operational objectives of the business., as well as executing visual standards and presentation needs to customer requirements, product performance, along with sales and marketing objectives. The CSC must be passionate about their role and have a strong willingness to help people become educated about cannabis.
Duties and responsibilities or (Essential Functions)
- Meet & exceed personal sales volume and KPI goals.
- Assist in building a great company and business that disrupts the traditional retail model and embrace change.
- Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program.
- Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty.
- Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation.
- Proactively answer customer questions and ensure knowledge of products and usage.
- Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge.
- Accountable for accurately utilizing PharmaCann's Point of Sale system.
- Execute customer transactions with high attention to detail and ensure accuracy in register transactions.
- Execute PharmaCann's dispensary protocols including safety protocols.
- Complies with all security, safety, and legal requirements.
- Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules.
- Maintain a clean and organized point of sale area.
- This role is required to assist and/or perform other duties as assigned, as well as in other functions of the operation, including but not limited to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.
- Dependent upon the state and/or location, this position may be required to hold a current driver's license and maintain a good driving record.
- Projects a positive image of the organization to employees, customers, industry, and community.
- Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.
- Minimum 21 years of age (or as required by state regulations)
- A minimum of a High School diploma is required.
- Minimum 2 years' experience with customer service in a fast-paced retail environment
- Strong analytical skills to assess data, facts, and figures
- Intermediate-level math skills
- Proven expertise and experience to accurately manage a register
- Exceptional customer service skills
- Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner.
- Strong computer-based skills
- Dynamic interpersonal and communication skills
- Business-minded personality
- A highly self-motivated and ethical individual
- Valid driver's license and ability to successfully pass a Motor Vehicle Record background check (state specific)
Working conditions
- Requires weekend/holidays altering rotation
- Requires overtime according to business needs
- Must remove all jewelry, including rings, brooches, watches, pins, earrings, necklaces and visible piercings. In addition, false nails, nail polish, false eyelashes and any other object that may possibly contaminate food is not allowed in the processing/production areas
- Requires work in varying temperature-controlled environments
Physical requirements
Standing, walking, bending, working with hands/arms at an extended horizontally or above head position for long periods and lifting up to 50 pounds, lifting/carrying product totes, pushing carts, moving and making adjustments to process equipment.
Apply for this job with PharmaCann
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
COMPANY OVERVIEW
MISSION STATEMENT
Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
Join our Cresco Labs team as a Wellness Advisor. Your main responsibility will be to assist patients in selecting the proper medical cannabis products for their needs and are the go to product expert on duty at the store. Wellness Advisors engage in one-on-one conversations with patients from the time they walk into the store until they check out. Compliance with applicable rules and regulations as implemented by the state and Cresco Labs will be required.
The ideal Wellness Advisor should be friendly and positive, much like the barista who provides you your favorite coffee. We hope our patients are drawn to our Wellness Advisors and the dispensary because of our service, our products as well as your approachable and knowledgeable demeanor.
CORE JOB DUTIES
- Help patients make the right choices by knowing how the different methods of cannabis affect patients differently
- Suggesting dosage starting points for new patients
- Correct cash handling
- Verification of proper paperwork, documentation and ID for patients
- Accurate use of the Point of Sale (POS) system; timely data entry of patient profiles in both the POS system and the state's electronic verification system
- Maintenance of hard copy files (when required)
- Assist in verifying the accuracy of orders when being delivered
- Ensure security measures and safety compliance for the store
- Maintain an organized and clean store
- Manage the visitor log
- Reporting of employee issues or patient situations
- Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- High School Diploma or equivalent
- 1 - 5 years' experience in retail or customer service
- High Energy, patient focused, compassionate
- Retail experience mandatory
- Excellent customer service skills
- Ability to learn and understand cannabinoids and how they interact with the human body
- Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email
- Ability to work effectively with employees, management, patients, governmental agencies, community members and the general public
- Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures
ADDITIONAL REQUIREMENTS
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Apply for this job with Sunnyside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job detailsJob TypeFull-timeFull Job DescriptionCompany Description
Job Description
Qualifications
Additional Information
Join the movement!
PharmaCann, one of the nation’s leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?
We’re grounded and growing. Based in Chicago, PharmaCann operates dispensaries and production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.
Job Description
The Cannabis Support Center Consultant (CSCC) is responsible for patient and customer experience in our virtual and physical dispensaries. The CSCC will help to educate patients, caregivers and customers marijuana products. The CSCC will promote a work environment that is positive, service-oriented and compliant within the guidelines of the state and company. The ideal candidate should be passionate about their role and have a strong willingness to help people become educated about cannabis.
Duties and responsibilities or (Essential Functions)
- Manage inbound and outbound calls, emails, and voicemail interactions; identify customer’s needs, clarify information, research every issue and provide solutions and/or alternatives
- Place delivery and pre-orders following all established processes
- Schedule and process new patient / customer intake consultations and orders
- Assist manager and/or pharmacist in filling practitioner recommendations, and filing state required documentation based on state cannabis guidelines
- Electronically file documents into member file folders, set up files for new members, and audit files to ensure that information is accurately filed.
- Perform the timely triage of documents and streamline tasks appropriately to the manager and/or pharmacist
- Process recommendations for patients under the direct supervision of manager or pharmacist
- Accountable for accurately utilizing PharmaCann’s Point of Sale system
- Meet and / or exceed personal and department KPI goals.
- Provide outstanding customer service
- Inspire customer confidence and create patient loyalty
- Develop knowledge of various products and the state and federal specific guidelines and laws regarding medical cannabis
- Assist with proactive outbound campaigns and calls as needed
- Occasional local travel to work and train in physical dispensary locations
- Other duties as assigned by manager
Qualifications
- Minimum 21 years of age (or as required by state regulations)
- Previous customer service and/or call center experience (preferably in a fast-paced environment) required
- A high school diploma or equivalent required (some college work/degree preferred)
- Proven track record in ability to cultivate long-term patient/customer relationships
- Excellent verbal and written communication skills
- Exceptional customer service skills; experience in healthcare related field is a plus
- Desire to learn about our products in order to assist patients and customers
- Strong computer skills with the ability to navigate amongst multiple systems; phone system experience a plus
- Ability to explain internet and ecommerce functionality to patients and customers
- Strong attention to detail and must have a team-player mentality
- Ability to deal with problems and resolve in a calm, professional, and courteous manner.
- Must be able to accommodate the possibility of occasional weekend, evening, or holiday shifts
- Bilingual a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.
PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.
Apply for this job with PharmaCannis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Company Description
Job Description
Qualifications
Additional Information
Join the movement!
PharmaCann, one of the nation’s leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?
We’re grounded and growing. Based in Chicago, PharmaCann operates dispensaries and production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.
Job Description
Pharmacann Inc., one of the nation’s leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?
We’re grounded and growing. Based in Chicago, PharmaCann Inc. operates fourteen dispensaries and four production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.
Job Description
The Cannabis Support Center Consultant (CSCC) is responsible for patient and customer experience in our virtual and physical dispensaries. The CSCC will help to educate patients, caregivers and customers marijuana products. The CSCC will promote a work environment that is positive, service-oriented and compliant within the guidelines of the state and company. The ideal candidate should be passionate about their role and have a strong willingness to help people become educated about cannabis.
Duties and responsibilities or (Essential Functions)
- Manage inbound and outbound calls, emails, and voicemail interactions; identify customer’s needs, clarify information, research every issue and provide solutions and/or alternatives
- Place delivery and pre-orders following all established processes
- Schedule and process new patient / customer intake consultations and orders
- Assist manager and/or pharmacist in filling practitioner recommendations, and filing state required documentation based on state cannabis guidelines
- Electronically file documents into member file folders, set up files for new members, and audit files to ensure that information is accurately filed.
- Perform the timely triage of documents and streamline tasks appropriately to the manager and/or pharmacist
- Process recommendations for patients under the direct supervision of manager or pharmacist
- Accountable for accurately utilizing PharmaCann’s Point of Sale system
- Meet and / or exceed personal and department KPI goals.
- Provide outstanding customer service
- Inspire customer confidence and create patient loyalty
- Develop knowledge of various products and the state and federal specific guidelines and laws regarding medical cannabis
- Assist with proactive outbound campaigns and calls as needed
- Occasional local travel to work and train in physical dispensary locations
- Other duties as assigned by manager
Qualifications
- Minimum 21 years of age (or as required by state regulations)
- Previous customer service and/or call center experience (preferably in a fast-paced environment) required
- A high school diploma or equivalent required (some college work/degree preferred)
- Proven track record in ability to cultivate long-term patient/customer relationships
- Excellent verbal and written communication skills
- Exceptional customer service skills; experience in healthcare related field is a plus
- Desire to learn about our products in order to assist patients and customers
- Strong computer skills with the ability to navigate amongst multiple systems; phone system experience a plus
- Ability to explain internet and ecommerce functionality to patients and customers
- Strong attention to detail and must have a team-player mentality
- Ability to deal with problems and resolve in a calm, professional, and courteous manner.
- Must be able to accommodate the possibility of occasional weekend, evening, or holiday shifts
- Bilingual a plus
Qualifications
- Minimum 21 years of age (or as required by state regulations)
- Previous customer service and/or call center experience (preferably in a fast-paced environment) required
- A high school diploma or equivalent required (some college work/degree preferred)
- Proven track record in ability to cultivate long-term patient/customer relationships
- Excellent verbal and written communication skills
- Exceptional customer service skills; experience in healthcare related field is a plus
- Desire to learn about our products in order to assist patients and customers
- Strong computer skills with the ability to navigate amongst multiple systems; phone system experience a plus
- Ability to explain internet and ecommerce functionality to patients and customers
- Strong attention to detail and must have a team-player mentality
- Ability to deal with problems and resolve in a calm, professional, and courteous manner.
- Must be able to accommodate the possibility of occasional weekend, evening, or holiday shifts
- Bilingual a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.
PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.
Apply for this job with PharmaCannis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Company Description
Job Description
Qualifications
Additional Information
Join the movement!
PharmaCann, one of the nation’s leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?
We’re grounded and growing. Based in Chicago, PharmaCann operates thirteen dispensaries and four production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.
Job Description
The Patient Call Center Representative (PCCR) will be responsible for patient experience in our virtual and physical dispensaries. The PCCR will educate patients/caregivers on medical marijuana products under the direct supervision of a pharmacist and/or manager. The PCCR will promote a work environment that is positive, patient service-oriented and complaint within the guidelines of the state and company. The ideal candidate should be passionate about their role and have a strong willingness to help people become educated about medical cannabis.
Duties and responsibilities or (Essential Functions)
- Manage inbound and outbound calls, emails, and chat interactions; identify customer’s needs, clarify information, research every issue and provide solutions and/or alternatives
- Take patient appointments and schedule deliveries for both online and in person consultations and orders
- Assist manager and/or pharmacist in filling practitioner recommendations, and filing state required documentation based on state cannabis guidelines
- Accountable for accurate and timely patient record and system updates
- Perform the timely triage of documents and streamline tasks appropriately to the manager and/or pharmacist
- Process recommendations for patients under the direct supervision of manager or pharmacist
- Accountable for accurately utilizing PharmaCannis’ Point of Sale system
- Provide outstanding patient service
- Inspire patient confidence and create patient loyalty
- Develop knowledge of various products and the state and federal specific guidelines and laws regarding medical cannabis
- Assist with proactive outbound campaigns and calls as needed
- Occasional local travel to work and train in physical dispensary locations
- Other duties as assigned by manager
Qualifications
- Compassionate and strong work ethic
- A high school diploma or equivalent required (some college work/degree preferred)
- Previous customer service and/or call center experience required
- Proven track record in ability to cultivate long-term patient/customer relationships
- Excellent verbal and written communication skills
- Exceptional patient service skills; experience in healthcare related field is a plus
- Desire to learn about our products in order to assist patients
- Strong computer skills, CRM and phone system experience a plus
- Strong attention to detail and must have a team-player mentality
- Ability to deal with problems and resolve in a professional manner
- Must be able to accommodate the possibility of occasional weekend, evening, or holiday shifts
- Must be 21 years of age and pass a background check
- Bilingual a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.
PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.
Apply for this job with PharmaCannis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
COMPANY OVERVIEW
MISSION STATEMENT
Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
Join the Cresco Labs team as a Patient Care Specialist. As a Patient Care Specialist, your main responsibility will be to assist patients in selecting the proper cannabis products for their needs and are the go to product expert on duty at the store. Patient Care Specialists engage in one-on-one conversations with patients from the time they walk into the store until they check out. Compliance with applicable rules and regulations as implemented by the state and Cresco Labs will be required.
The ideal Patient Care Specialist should be friendly and positive, much like the barista who provides you your favorite coffee. We hope our patients are drawn to our Patient Care Specialists and the dispensary because of our service, our products as well as your approachable and knowledgeable demeanor.
CORE JOB DUTIES
- Help patients make the right choices by knowing how the different methods of cannabis affect patients differently
- Suggesting dosage starting points for new patients
- Correct cash handling
- Verification of proper paperwork, documentation and ID for patients
- Accurate use of the Point of Sale (POS) system; timely data entry of patient profiles in both the POS system and the state's electronic verification system
- Maintenance of hard copy files (when required)
- Assist in verifying the accuracy of orders when being delivered
- Ensure security measures and safety compliance for the store
- Maintain an organized and clean store
- Manage the visitor log
- Reporting of employee issues or patient situations
- Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- High School Diploma or equivalent
- 1 - 5 years' experience in customer service
- High Energy, Patient Focused, Compassionate
- Retail experience mandatory
- Excellent customer service skills
- Ability to learn and understand cannabinoids and how they interact with the human body
- Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email
- Ability to work effectively with employees, management, patients, governmental agencies, community members and the general public
- Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures
ADDITIONAL REQUIREMENTS
- Must be 21 years' old or older to work at the store
- Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Apply for this job with Sunnyside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
----------------
COMPANY OVERVIEW
----------------
Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
-----------------
MISSION STATEMENT
-----------------
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
Cresco Labs is seeking a Dispensary Manager who will be responsible for managing all day-to-day operations the Cresco dispensary in accordance with the state regulations, the standards set by the Company and responsible for the overall profitability of the dispensary. The Dispensary Manager provides support to all Patient Care Specialist, Patient Coordinators and Pharmacists which includes: scheduling, training, providing policy and procedure updates, keeping updated with industry news and product information. The Dispensary Manager is responsible for ordering and receiving of all inventory and products, arranging deliveries with logistics team, maintaining agent and facility compliance and cleanliness.
CORE JOB DUTIES
Agent Support and Management:
Customer Service:
Reports, Documentation and Profitability:
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
ADDITIONAL REQUIREMENTS
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
COMPANY OVERVIEW
----------------
Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
-----------------
MISSION STATEMENT
-----------------
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
Cresco Labs is seeking a Dispensary Manager who will be responsible for managing all day-to-day operations the Cresco dispensary in accordance with the state regulations, the standards set by the Company and responsible for the overall profitability of the dispensary. The Dispensary Manager provides support to all Patient Care Specialist, Patient Coordinators and Pharmacists which includes: scheduling, training, providing policy and procedure updates, keeping updated with industry news and product information. The Dispensary Manager is responsible for ordering and receiving of all inventory and products, arranging deliveries with logistics team, maintaining agent and facility compliance and cleanliness.
CORE JOB DUTIES
Agent Support and Management:
- Responsible for managing dispensary staff, schedules, inventory and patient/customer relations
- Serves as a resource for dispensary staff concerning products and services, policies and procedures, industry news and changes in regulations;
- Responds to all staff questions, concerns or suggestions
- Resolves any conflict immediately
- Responsible for delegating tasks to Patient Care Specialist, Patient Coordinators and Pharmacists in order to maintain a compliant and clean facility
- Coordinates with the upper management to ensure accurate information is communicated to dispensary staff
- Managing and implementing training on POS system
Customer Service:
- Provides superior customer service for vendors, patient/customers and caregivers
- Responds to all patient/customer complaints, requests, concerns, suggestions
- Oversees orders and deliveries to ensure accurate order information and timeliness of deliveries
Reports, Documentation and Profitability:
- Maintain accurate records of all dispensary activities including daily cash reconciliations, patient/customer records, sales, deliveries and returns in accordance with the State of Illinois and the standards set by Company
- Accurate daily, weekly, and monthly recaps and reporting from sales data and patient counts
- Maintain inventory control system and perform daily counts of all medical cannabis and medical cannabis products in the facility
- Provide regular inventory, sales and profitability reports to the Management Team.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- 3-5 years of Retail Management experience required
- Proficient in MS Office, Highly Proficient in MS Excel
- Detail-oriented
- Experience in data entry, data management ideal
- Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner
- Strong business acumen including excellent communication, interpersonal, and persuasive skills
- Must maintain a high level of integrity, personal motivation, and sense of urgency
- After-hours work required to manage sales facing inventory and order entry
- Experience in a fast-paced environment and compliance driven
- Industry experience preferred but not required
ADDITIONAL REQUIREMENTS
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Apply for this job with Sunnyside
Apply now →
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COMPANY OVERVIEW
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Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
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MISSION STATEMENT
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At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
Cresco is seeking an Assistant Dispensary Manager who will be responsible for assisting in managing all day-to-day operations of the dispensary in accordance with the State of Illinois, the standards set by the Company and responsible for the overall profitability of the dispensary. The Assistant Manager provides support to all Patient Care Specialists which includes: scheduling, training, providing policy and procedure updates, keeping updated with industry news and product information. The Assistant Manager is responsible for ordering and receiving of all inventory and products, arranging deliveries with logistics team, maintaining agent and facility compliance and cleanliness.
CORE JOB DUTIES
Agent Support and Management:
Customer Service:
Reports, Documentation and Profitability:
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
ADDITIONAL REQUIREMENTS
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
COMPANY OVERVIEW
----------------
Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
-----------------
MISSION STATEMENT
-----------------
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
Cresco is seeking an Assistant Dispensary Manager who will be responsible for assisting in managing all day-to-day operations of the dispensary in accordance with the State of Illinois, the standards set by the Company and responsible for the overall profitability of the dispensary. The Assistant Manager provides support to all Patient Care Specialists which includes: scheduling, training, providing policy and procedure updates, keeping updated with industry news and product information. The Assistant Manager is responsible for ordering and receiving of all inventory and products, arranging deliveries with logistics team, maintaining agent and facility compliance and cleanliness.
CORE JOB DUTIES
Agent Support and Management:
- Responsible for managing dispensary staff, schedules, inventory and patient/customer relations
- Serves as a resource for dispensary staff concerning products and services, policies and procedures, industry news and changes in regulations
- Responds to all staff questions, concerns or suggestions
- Resolves any conflict immediately
- Responsible for delegating tasks to Patient Care Specialists in order to maintain a compliant and clean facility
- Coordinates with the upper management to ensure accurate information is communicated to dispensary staff
- Managing and implementing training on POS system
Customer Service:
- Provides superior customer service for vendors, patient/customers and caregivers
- Responds to all patient/customer complaints, requests, concerns, suggestions
- Oversees orders and deliveries to ensure accurate order information and timeliness of deliveries
Reports, Documentation and Profitability:
- Maintain accurate records of all dispensary activities including daily cash reconciliations, patient/customer records, sales, deliveries and returns in accordance with the State and the standards set by Company
- Accurate daily, weekly, and monthly recaps and reporting from sales data and patient counts
- Maintain inventory control system and perform daily counts of all medical cannabis and medical cannabis products in the facility
- Provide regular inventory, sales and profitability reports to the Management Team
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- Proficient in MS Office, Highly Proficient in MS Excel
- Detail-oriented
- Experience in data entry, data management ideal
- Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner
- Strong business acumen including excellent communication, interpersonal, and persuasive skills
- Must maintain a high level of integrity, personal motivation, and sense of urgency
- After-hours work required to manage sales facing inventory and order entry
- Experience in a fast-paced environment and compliance driven
- Industry experience preferred but not required
ADDITIONAL REQUIREMENTS
- Must comply with all legal or company regulations for working in the industry
- Must be 21 years or older to apply
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Apply for this job with Sunnyside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Company Description
Job Description
Qualifications
Additional Information
Join the movement!
PharmaCann, one of the nation’s leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?
We’re grounded and growing. Based in Chicago, PharmaCann operates thirteen dispensaries and four production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.
Job Description
The Patient Call Center Representative (PCCR) will be responsible for patient experience in our virtual and physical dispensaries. The PCCR will educate patients/caregivers on medical marijuana products under the direct supervision of a pharmacist and/or manager. The PCCR will promote a work environment that is positive, patient service-oriented and complaint within the guidelines of the state and company. The ideal candidate should be passionate about their role and have a strong willingness to help people become educated about medical cannabis.
Duties and responsibilities or (Essential Functions)
- Manage inbound and outbound calls, emails, and chat interactions; identify customer’s needs, clarify information, research every issue and provide solutions and/or alternatives
- Take patient appointments and schedule deliveries for both online and in person consultations and orders
- Assist manager and/or pharmacist in filling practitioner recommendations, and filing state required documentation based on state cannabis guidelines
- Accountable for accurate and timely patient record and system updates
- Perform the timely triage of documents and streamline tasks appropriately to the manager and/or pharmacist
- Process recommendations for patients under the direct supervision of manager or pharmacist
- Accountable for accurately utilizing PharmaCannis’ Point of Sale system
- Provide outstanding patient service
- Inspire patient confidence and create patient loyalty
- Develop knowledge of various products and the state and federal specific guidelines and laws regarding medical cannabis
- Assist with proactive outbound campaigns and calls as needed
- Occasional local travel to work and train in physical dispensary locations
- Other duties as assigned by manager
Qualifications
- Compassionate and strong work ethic
- A high school diploma or equivalent required (some college work/degree preferred)
- Previous customer service and/or call center experience required
- Proven track record in ability to cultivate long-term patient/customer relationships
- Excellent verbal and written communication skills
- Exceptional patient service skills; experience in healthcare related field is a plus
- Desire to learn about our products in order to assist patients
- Strong computer skills, CRM and phone system experience a plus
- Strong attention to detail and must have a team-player mentality
- Ability to deal with problems and resolve in a professional manner
- Must be able to accommodate the possibility of occasional weekend, evening, or holiday shifts
- Must be 21 years of age and pass a background check
- Bilingual a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.
PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.
Apply for this job with PharmaCannis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.