Browse 4 cannabis jobs in Lehigh Valley, PA in March 2024, at companies like Keystone Canna Remedies, Harborside, Keystone Canna Remedies (KCR), and Curaleaf, including positions such as Dispensary Front Desk Associate, Sales Associate, Dispensary Product Specialist, and Retail District Manager.
More than 30+ days
Dispensary Receptionists will commonly be the first individuals a patient or visitor comes into contact with at Keystone Canna Remedies, and are essential team members. They will help a patient or caregiver start and finish their experience at a Keystone Canna Remedies dispensary. More than just a secretary, Dispensary Receptionists will not only verify a patient or caregivers Pennsylvania Medical Marijuana registration, they will help build patient files, schedule visits for patients and caregivers, and help guide them through their KCR experience. Dispensary Receptionists will consistently contribute to a positive environment and professional atmosphere. These individuals will also help the dispensary team establish and maintain the highest level of security and compliance. Dispensary Receptionists will assist the dispensary team with any and all additional tasks as deemed appropriate and within practical scope.
SCOPE OF RESPONSIBILITY
The Dispensary Receptionist’s duties shall include, but not be limited to:
- Working under direct supervision of the dispensary pharmacist(s)
- Greeting any visitors presenting to a Keystone Canna Remedies dispensary
- Scheduling patient initial consults and follow up visits; creation of a working patient calendar
- Assisting with input of new patient information into MJ Freeway and other KCR databases to create and maintain a comprehensive and secure patient medical record
- Accurately verifying patient / caregiver participation in the Pennsylvania Medical Marijuana program upon arrival to a KCR dispensary
- Serve as a concierge for patients / visitors, helping directing “flow of traffic”
- Answer calls in a friendly and welcoming manner; appropriately and effectively triage calls
- Work with dispensary team members to provide best possible patient care and best possible patient experience
- Assist in the training of new and current staff members as delegated
- Contribute to maintaining a clean, organized, and safe work environment
- Practice all activities associated with education, dispensing and research of medical marijuana to the highest possible standards, and in accordance with rules and regulations established by the Pennsylvania Department of Health
QUALIFICATIONS
Candidates will be at least 21 years of age.
High School diploma/GED Education required; post-secondly degree most desirable.
Experience: Prior experience working as a medical or administrative receptionist/assistant favorable.
Degrees, Licensure and/or Certification: Post-seconday or collegiate degree favorable
Pass background check, including check with FBI;
Candidate has never been found guilty of felony offense or concerning misdemeanor offense (i.e. theft, diversion of drugs).
Knowledge, Skills, Traits and Abilities:
Keystone Canna Remedies’ Dispensary Receptionists will be friendly, compassionate, able to work successfully with patients and positively represent Keystone Canna Remedies as well as the medical cannabis industry. These individuals will have strong organizational skills, and the ability to multitask. They will be able to work independently as well as with a team. Dispensary Receptionists should have strong written, verbal, and interpersonal skills. Knowledge of operation of telecommunication systems, including voicemail, call forwarding, etc. essential. Dispensary Receptionists will serve as a consistent role model of professionalism, with high regard for ethical and moral behavior. Computer competency is a must, including exceptional keyboarding and internet navigation skills.
Ability to speak and/or write in languages additional to English very favorable.
Familiarity with applicable Pennsylvania Medical Marijuana rules / regulations is essential.
CPR/BLS training - current certification accepted, or training completed within 6 months of hire.
Longitudinal education regarding advancements and policy in the medial cannabis industry to establish and maintain competency for best possible patient care.
Job Type: Part-time
Schedule:
- Monday to Friday
- Weekends
Work Location:
- One location
Work Remotely:
- No
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Job Type
Part-time
Full Job Description
ABOUT US
Harborside is a global leader in the cannabis movement and represents the cutting-edge of innovation in our industry. Our employees are valuable to us - we offer a highly competitive benefits package which includes medical, dental, vision, FSAs, commuter benefits, EAP and 401k. We’re currently seeking a compassionate and friendly customer service professional to join our team in San Jose , CA.
SALES ASSOCIATE (P/T)
Welcome each client into Harborside creating an environment where clients feel truly cared for, valued and respected. Conduct new client orientation and registration. Act as a resource to assist clients with question, concerns, special needs and activism activities. Assist each client with outstanding service at point of sale. Assess the needs of each client, provide appropriate product knowledge and accurately record all transactions in the POS. Maintaining an efficient and upbeat work pace. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.
ESSENTIAL FUNCTIONS AND DUTIES: (This may not include all of the duties assigned.)
- Perform opening and closing duties
- Provide exceptional service and product knowledge
- Record transactions accurately in the POS, use appropriate log in, and ensure the accuracy of assigned till
- Escalate client issues to Supervisors when appropriate
- Maintain a positive, caring attitude, and treat clients/co-workers with respect and sensitivity
- Assist clients with special needs
- Communicate with other departments as necessary
- Listen and respond to client and coworker needs/requests appropriately and timely
- Maintain neatness, cleanliness and organization of the department
- Maintains discretionary practices with all vendors and contractor information; tactful with all sensitive business information
- Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks, and behaviors
OTHER FUNCTIONS AND RESPONSIBILITIES:
- Assist to maintain and ensure departmental equipment is functioning and in good working order
- Attend required meetings and participate in team and professional development activities
- Fill in when short-staffed
- Provide timely and appropriate feedback to Supervisors
- Perform other duties as assigned by Supervisors
JOB SPECIFIC PERFORMANCE REQUIREMENTS:
- Basic Knowledge of cannabis law
- Outstanding client relations skills
- Conflict resolution skills
- Knowledge of cannabis strains and applications, effects and routes of delivery
- Knowledgeable in Microsoft Office Suite
- Excellent communication skills
- Basic computer operating skills
- Basic math skills
GENERAL PERFORMANCE REQUIREMENTS:
- Provide excellent service
- Present a professional image in appearance, actions and words
- Demonstrate ownership, accountability, initiative and quality of work
- Build positive team relationships throughout your department and Harborside
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the Harborside Experience
- Understand and practice Harborside values
- Demonstrate ethical behavior
PHYSICAL DEMANDS:
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
WORKING CONDITIONS:
- Work will generally be performed in a fast-paced cannabis dispensary
- Involves frequent contact with clients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- May include working an alternative work week
EEO STATEMENT
Harborside is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law. EOE.
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Job Type
Part-time
Number of hires for this role
2 to 4
Qualifications
Associate (Preferred)
Customer service: 2 years (Preferred)
Full Job Description
The Product Specialist Technician (PST) serves as an important liaison between patients and KCR staff. The PST will assist KCR’s Professional Staff in facilitating patient enrollment in the Pennsylvania Medical Marijuana program. The Product Specialist Technician will have knowledge of the overall dispensary inventory and help assist KCR’s Professional Staff in selecting appropriate products and ancillary equipment for patients based on their individual needs and disease states. These essential individuals will also help the dispensary team establish and maintain the highest level of security and compliance, assuring appropriate movement and reconciliation of products and currency in accordance with Department of Health regulations. This role will assist the dispensary team with any and all additional tasks as deemed appropriate and within practical scope.
Essential Duties and Responsibilities
- Works with dispensary team members to provide the best possible patient care and patient experience
- Schedules appointments, assists with refilling orders and creating new patient orders
- Answers questions and educates patients/caregivers and healthcare professionals about Medical Marijuana (MMJ)
- Assists patients/caregivers and KCR’s Professional staff in identifying the appropriate MMJ product and methods of consumption that best fits their individual needs
- Completes sale transactions in a timely and accurate manner and in compliance with Department of Health (DOH) rules and regulations and KCR practices and procedures
- Ensures the safe and accurate dispensing of medications and medical devices to patients
- Assists in opening/closing procedures, maintaining and accounting of all dispensary inventory
- Assists in recordkeeping and reporting necessary for Pennsylvania state compliance
- Interacts with staff on site and other KCR locations over the phone, collecting feedback on the products and services provided
- Participates in efforts to reform and improve procedures and workflows where appropriate
- Assists in the training of new and current staff members as required
- Consistently maintains a clean and neat dispensary in the front and back of house
- Attends staff meetings and continuing education courses
- Participates in outreach programs developed by KCR and industry partners as appropriate to help educate patients, caregivers, health care practitioners, community members, and interest groups on the current evidence and guidelines for safe and effective utilization of medical marijuana
- Practices all activities associated with education, dispensing and research of medical marijuana to the highest possible standards, and in accordance with rules and regulations established by the Pennsylvania Department of Health
- Remains current on all company programs, marketing campaigns, and promotional specials
- Performs other related duties as assigned or as necessary and remains flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs
- Represents KCR in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity, and respect for others.
- Works directly with direct manager to forward the needs of the business and bring up concerns as they occur.
- Escalates patient/caregiver concerns, complaints, or suggestions in a timely manner and provide service recovery as needed
- Ensures inventory needs are met and assists in the inventory count as needed
- Able to work a variety of shifts, this includes day, swing, late and night, weekend and holiday shifts as scheduled
- Maintains in-depth knowledge of all strains and products in store inventory as well as industry product trends
Qualifications
Education and/or Experience
- High school diploma or equivalent required
- Bachelors preferred
- Prior retail experience preferred, medical marijuana experience preferred
- CPR/BLS training preferred
Skills & Abilities
- Proficient in Microsoft Suite
- Outgoing, compassionate and friendly personality
- Strong communication skills and ability to multitask
- Must complete PA DOH required training course with passing grade within 30 days of hire
Job Type: Part-time
Schedule:
- Monday to Friday
- Weekends
Education:
- Associate (Preferred)
Experience:
- Customer service: 2 years (Preferred)
Work Location:
- One location
Company's website:
- www.keystonecannaremedies.com
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Plastic shield at work stations
- Temperature screenings
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
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Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading U.S. provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a vertically integrated, high-growth cannabis operator known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. Curaleaf currently operates in 23 states with 96 dispensaries, 23 cultivation sites, and over 30 processing sites, and employs over 3,000 team members across the United States. Curaleaf is listed on the Canadian Securities Exchange under the symbol CURA and trades on the OTCQX market under the symbol CURLF. For more information please visit www.curaleaf.com.
We are seeking individuals who are passionate about making a difference in the work they do and will help support our company vision "To be the world's leading cannabis company by leading the world in cannabis education, accessibility, and customer satisfaction with high-quality products backed by science." You will have an opportunity to be recognized for your talent and expertise while contributing to the success of key strategic initiatives in support of our Mission "To improve lives by providing clarity around cannabis and confidence around consumption."
Essential Duties and Responsibilities:
- Review operational records and reports of store managers to project sales and to determine store profitability
- In charge of interviewing, hiring, coordinating, mentoring and disciplining store managers
- Coordinate sales and promotional activities of store managers based on company KPI's
- Negotiate with vendors to enter into contracts for merchandise and determines allocations to each store manager
- Act as a liaison between headquarters and assigned branches
- Work with multiple stores and managers across Arizona, frequently visiting all stores
- Travel will be within the state of AZ
- Inspect premises of assigned stores to ensure that adequate security exists and that physical facilities comply with safety and environmental codes and ordinances
- Additional duties; including but not limited to sales generation ensuring maximum sales and profit goals, loss prevention, operations, merchandising and employee development
Requirements:
- Bachelor's degree (B.A.) from four-year college or university
- 5-7 years related multi-site retail experience
- Excellent leadership skills
- Able to comprehend basic financial reports and Profit & Loss Statements
- Strong interpersonal and ethical behavior to manage the company's assets and employees
- Subject to background check per state cannabis regulations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of organization
Curaleaf is an equal opportunity employer
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.