Cannabis Jobs in Kendall, FL

RISE Patient Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI's secret to success—they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!

• Assist patients in a customer-facing, intimate retail environment


• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs


• Ensure sales floor is properly stocked and presence of the store is well maintained


• Own responsibility for remaining up-to-date with product knowledge


• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction


• Complete duties assigned during scheduled shift including:
  
  • Correct cash handling and discount application
  
  
  • Verification of proper paperwork, documentation and ID for patients
  
  
  • Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system
  
  
  • Maintenance of hard copy files (when required)
  
  
  • Assist in verifying order deliveries for accuracy
  
  
  • Security measures and safety compliance
  
  
  • Maintain visitor log
  
  
• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints


• Promote a work environment that is positive, communicative, patient-oriented, and compliant

• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience


• High school diploma, or equivalent


• Consistent demonstration of excellent customer service skills


• Previous experience with POS systems


• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge a HUGE plus!


• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences


• Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email


• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures

• Must be 21 years or older


• Must pass any and all required background checks.


• Possess valid driver's license or state ID.


• Must be and remain compliant with all legal or company regulations for working in the industry.

• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions


• PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching


• Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.

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The Role
The Shift Supervisor is a hybrid between our model Patient Care Specialist and outstanding source of support for the managerial team. The ideal candidate for this job lights up the charts when it comes to setting a good example and keeping coworkers motivated. We're looking for a natural leader with mastery of our inventory of products and top-shelf customer service skills. But running a dispensary is always a joint effort, and the Shift Supervisor will also work with the Dispensary Manager and Assistant Manager to make sure everything on the dispensary floor is running smoothly and according to rules and regulations. If you're someone blazing with passion for helping cannabis patients and someone who always rises to the occasion of leadership, come grow your cannabis career with GTI!
Responsibilities

• Provide best-in-class customer service to the patients and customers expected of all of our Patient Care Specialists
• Follow and uphold established policies for sales and customer service to ensure customer satisfaction
• Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge, and strive to train and share that knowledge with other members of the team
• Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the GM or Store Manager
• Assist all Patient Care Specialists in the consultation of all patients and customers to ensure that the employee is empowered and informed of the right product choices by being knowledgeable of how different methods of cannabis consumption affect our patients differently. Suggest dosage starting points and upward titration for inexperienced patients
• Complete and appropriately delegate (if applicable) tasks assigned during scheduled shift, including:
• Correct cash handling and discount application
• Verification of proper paperwork, documentation, and ID for patients
• Accurate use and maintenance of the Point of Sale (POS) system
• Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems
• Assistance in verifying order deliveries for accuracy
• Security measures and safety compliance
• Maintenance of an organized and clean store
• Management of visitor log
• Maintenance of open communication with the management team and other coworkers
• Reporting of team member issues or patient situations
• End-of-day daily update emails
• Opening and closing duties
• Ensuring accuracy with the vault
• Work with the Management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including:
• Daily activities, maintenance, and patient information for any reported issues and/or complaints
• Open and closing procedures
• Compliance and performance write-ups
• Lead in the onboarding and training of new Patient Care Specialists in partnership with the Assistant, Store, or General Manager

Qualifications

• Bachelor's degree, preferred
• Cannabis experience required
• At least 1 year in a supervisory or management role in a retail setting, specifically with POS business operations
• Must be proactive, with strong work ethic, attention to detail, and strong communication and leadership skills
• Meet timelines consistently and be able to effectively work under pressure
• Continuously open to constructive, developmental feedback
• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally
• Inventory control experience
• Strong math skills
• Ability to use standard office equipment and computer software, including word processing, database management, spreadsheet applications, and email

Additional Requirements

• Must be 21 years or older
• Must pass any and all required background checks.
• Possess valid driver's license or state ID.
• Must be and remain compliant with all legal or company regulations for working in the industry.
• Must be able to lift, carry, and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching.

Job Type: Full-time

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Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

The Shift Supervisor is a hybrid between our model Patient Care Specialist and outstanding source of support for the managerial team. The ideal candidate for this job lights up the charts when it comes to setting a good example and keeping coworkers motivated. We're looking for a natural leader with mastery of our inventory of products and top-shelf customer service skills. But running a dispensary is always a joint effort, and the Shift Supervisor will also work with the Dispensary Manager and Assistant Manager to make sure everything on the dispensary floor is running smoothly and according to rules and regulations. If you're someone blazing with passion for helping cannabis patients and someone who always rises to the occasion of leadership, come grow your cannabis career with GTI!

• Provide best-in-class customer service to the patients and customers expected of all of our Patient Care Specialists
• Follow and uphold established policies for sales and customer service to ensure customer satisfaction
• Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge, and strive to train and share that knowledge with other members of the team
• Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the GM or Store Manager
• Assist all Patient Care Specialists in the consultation of all patients and customers to ensure that the employee is empowered and informed of the right product choices by being knowledgeable of how different methods of cannabis consumption affect our patients differently. Suggest dosage starting points and upward titration for inexperienced patients
• Complete and appropriately delegate (if applicable) tasks assigned during scheduled shift, including:
  
  • Correct cash handling and discount application
  • Verification of proper paperwork, documentation, and ID for patients
  • Accurate use and maintenance of the Point of Sale (POS) system
  • Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems
  • Assistance in verifying order deliveries for accuracy
  • Security measures and safety compliance
  • Maintenance of an organized and clean store
  • Management of visitor log
  • Maintenance of open communication with the management team and other coworkers
  • Reporting of team member issues or patient situations
  • End-of-day daily update emails
  • Opening and closing duties
  • Ensuring accuracy with the vault
• Work with the Management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including:
  
  • Daily activities, maintenance, and patient information for any reported issues and/or complaints
  • Open and closing procedures
  • Compliance and performance write-ups
• Lead in the onboarding and training of new Patient Care Specialists in partnership with the Assistant, Store, or General Manager

• Bachelor's degree, preferred
• Cannabis experience required
• At least 1 year in a supervisory or management role in a retail setting, specifically with POS business operations
• Must be proactive, with strong work ethic, attention to detail, and strong communication and leadership skills
• Meet timelines consistently and be able to effectively work under pressure
• Continuously open to constructive, developmental feedback
• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally
• Inventory control experience
• Strong math skills
• Ability to use standard office equipment and computer software, including word processing, database management, spreadsheet applications, and email

• Must be 21 years or older
• Must pass any and all required background checks.
• Possess valid driver's license or state ID.
• Must be and remain compliant with all legal or company regulations for working in the industry.
• Must be able to lift, carry, and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching.

Apply for this job with Green Thumb

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cansortium Inc is a vertically integrated cultivator, processor, formulator, and retailer of Premium Cannabis Products currently operating in Florida, Pennsylvania and Texas as Fluent Cannabis, as well as in Michigan through its in-market partner. Our purpose is to compassionately provide patients access to the highest level of medical cannabis in an unrivaled, professional healthcare environment with outstanding customer service. Patient care always comes first at Fluent and our standards, practices, and performance is unmatched.

We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which creates development opportunities, engaged feedback, and increased contributions towards our goals as a leader in the medical cannabis industry.

Find out more at www.getfluent.com. Follow us on LinkedIn.

ROLE SUMMARY

As a Curator, you are a salesperson and will be the first point of contact for our customers when they enter the store, you will help to create the energy and excitement around Fluent products, providing the right solutions and providing the knowledge needed for patients to safely use our products. You understand that the Fluent dispensary is dedicated to delivering a customer experience that’s unlike any other. It starts with you reviewing a doctors’ recommendation and with the support of your store team members, you match those needs with the right products that meet those needs. You will sell effectively, and every day is an opportunity for you to turn another Fluent visitor into a loyal Fluent customer.

KEY RESPONSIBILITIES

· Provide exceptional customer service while meeting and/or exceed sales goals.

· Increase dispensary, team and personal sales over a given continuum.

· Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction

· Use available resources efficiently to assess the customer’s health conditions and needs

· Escalate unresolved issues to the appropriate supervisor.

· Assist on deliveries as a Health Educator

· Conduct inventory count and sales reports.

· Record details of each customer interaction and any actions taken

· Follow up on all customer issues requiring additional research

· Maintain adequate knowledge of the product guide and fully understand the benefits of Medical Cannabis

· Communicate with Director of Retail Operations, General Manager and/or Customer Service Manager regarding status of issues, as applicable.

QUALIFICATIONS/EXPERIENCE

· Previous experience with customer service desired

· Sales experience

· Working knowledge of MS Office

SKILLS/INTERESTS

Must be a multitasker, with the ability to work on several requests simultaneously without losing focus

Organization and initiative, good communications skills, proactive, problem-solving, time management, discretion and confidentiality are essential attributes

Ability to build good relationships. There will be frequent contact with people, either face to face or by telephone or email

Teamwork- collaborating with others to improve overall standards of work and service

Excellent written and verbal communication skills

Ability to prioritize and integrate a proactive approach to assignments

Sales skills

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak and hear. The employee frequently is required to stand at a workstation for extended periods; walk; use hands to handle or feel objects, tools or controls; reach with hands and arms and ability to work on iPad, laptop or desktop for extended periods of time reading, reviewing and analyzing information and providing recommendations and summaries to patients. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 25 pounds. Regular and predictable attendance is essential.

POSITION TYPE / EXPECTED HOURS OF WORK

This position regularly requires long hours and frequent weekend work.

REQUIRED EDUCATION and EXPERIENCE

Minimum of an Associate degree

One+ years sales experience

PREFERRED EDUCATION and EXPERIENCE

Bachelor’s degree

Dispensary-related experience a plus

ADDITIONAL REQUIREMENTS

Per state law, must be at least 21 years of age.

Must successfully complete a comprehensive background check.

Must be able to pass drug screen

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AAP/EEO Statement

Fluent is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.

All applicants must be legally authorized to work in the United States and will be required to submit proof of such eligibility.

Please note: Only shortlisted candidates will be contacted.

Job Type: Part-time

Pay: $13.00 per hour

Experience:

• Sales: 2 years (Required)
• Customer Service: 2 years (Required)

Education:

• Associate (Required)

Location:

• Kendall, FL (Required)

Work Location:

• One location

Apply for this job with Fluent Cannabis Care

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.