Cannabis Jobs in Hallandale Beach, FL

The Role
This person will be responsible for overseeing daily operations of the dispensary, handling the needs of all patients and hiring and developing a team of Patient Care Specialists who are passionate about medical cannabis and compliant with state and local rules and regulations. You will also work with the Regional Director and Corporate GTI leadership to ensure sound record keeping and compliance with local and state regulations.
Responsibilities

• Participate in developing and implementing operational rules, regulations, policies, and procedures to advance GTI's mission, vision, goals, and objectives.


• Manage, supervise and direct the activities of assigned staff, and make recommendations regarding hiring, discipline, termination or advancement of employees.


• Implement dispensary policies and ensure staff follows best practices.


• Oversee and manage quality product inventory and financial records.


• Work with GTI's VP of Marketing on marketing, promotions and the maintenance of reports as they pertain to the daily operations and financials of the dispensary.


• Ensure the dispensary's compliance with security, inventory and local and state regulations.


• Manage financial records and cash handling procedures.


• Manage and inspire internal staff to deliver the highest level of customer experience.


• Ensure the safety and satisfaction of every patient and employee.


• Provide education and development for staff about medical cannabis strains, edibles, concentrates and consumption mechanisms.


• Work with GTI's management team to create budgets and forecast sales.


• Set sales, service, and profit goals and lead staff to exceed them.


• Work with wholesalers to negotiate and procure an adequate supply of quality products.


• Fulfill staffing needs and coordinate scheduling.


• Serve as a liaison to the local community.


• Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge.


• Review performance of other dispensary employees on a regular basis.

Qualifications

• 5+ years of experience in a management environment


• 2+ years of cannabis retail experience required


• Constant interpersonal communication


• Accountability for others


• Balanced and intuitive decision making


• Practical and proactive thinking


• Lead an organized workplace


• Bachelor's degree in Business or related experience

Additional Requirements

• Minimum of 21 years of age


• Possess valid driver's license or state ID


• Bilingual a plus


• Must pass any and all required background checks


• Must be and remain compliant with any and all legal or company regulations for working in the industry


• Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching

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The Role

RISE Patient Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI's secret to success—they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!

Responsibilities

• Assist patients in a customer-facing, intimate retail environment


• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs


• Ensure sales floor is properly stocked and presence of the store is well maintained


• Own responsibility for remaining up-to-date with product knowledge


• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction


• Complete duties assigned during scheduled shift including:
  
  • Correct cash handling and discount application
  
  
  • Verification of proper paperwork, documentation and ID for patients
  
  
  • Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system
  
  
  • Maintenance of hard copy files (when required)
  
  
  • Assist in verifying order deliveries for accuracy
  
  
  • Security measures and safety compliance
  
  
  • Maintain visitor log
  
  
• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints


• Promote a work environment that is positive, communicative, patient-oriented, and compliant

Qualifications

• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience


• High school diploma, or equivalent


• Consistent demonstration of excellent customer service skills


• Previous experience with POS systems


• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge a HUGE plus!


• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences


• Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email


• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures

Additional Requirements

• Must be 21 years or older


• Must pass any and all required background checks.


• Possess valid driver's license or state ID.


• Must be and remain compliant with all legal or company regulations for working in the industry.

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions


• PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching


• Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.

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Hallandale Beach, Florida, United States
The Role
The Shift Supervisor is a hybrid between our model Patient Care Specialist and outstanding source of support for the managerial team. The ideal candidate for this job lights up the charts when it comes to setting a good example and keeping coworkers motivated. We’re looking for a natural leader with mastery of our inventory of products and top-shelf customer service skills. But running a dispensary is always a joint effort, and the Shift Supervisor will also work with the Dispensary Manager and Assistant Manager to make sure everything on the dispensary floor is running smoothly and according to rules and regulations. If you’re someone blazing with passion for helping cannabis patients and someone who always rises to the occasion of leadership, come grow your cannabis career with GTI!
Responsibilities
Provide best-in-class customer service to the patients and customers expected of all of our Patient Care Specialists
Follow and uphold established policies for sales and customer service to ensure customer satisfaction
Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge, and strive to train and share that knowledge with other members of the team
Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the GM or Store Manager
Assist all Patient Care Specialists in the consultation of all patients and customers to ensure that the employee is empowered and informed of the right product choices by being knowledgeable of how different methods of cannabis consumption affect our patients differently. Suggest dosage starting points and upward titration for inexperienced patients
Complete and appropriately delegate (if applicable) tasks assigned during scheduled shift, including:
Correct cash handling and discount application
Verification of proper paperwork, documentation, and ID for patients
Accurate use and maintenance of the Point of Sale (POS) system
Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems
Assistance in verifying order deliveries for accuracy
Security measures and safety compliance
Maintenance of an organized and clean store
Management of visitor log
Maintenance of open communication with the management team and other coworkers
Reporting of team member issues or patient situations
End-of-day daily update emails
Opening and closing duties
Ensuring accuracy with the vault
Work with the Management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including:
Daily activities, maintenance, and patient information for any reported issues and/or complaints
Open and closing procedures
Compliance and performance write-ups
Lead in the onboarding and training of new Patient Care Specialists in partnership with the Assistant, Store, or General Manager
Qualifications
Bachelor’s degree, preferred
Cannabis experience required
At least 1 year in a supervisory or management role in a retail setting, specifically with POS business operations
Must be proactive, with strong work ethic, attention to detail, and strong communication and leadership skills
Meet timelines consistently and be able to effectively work under pressure
Continuously open to constructive, developmental feedback
High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally
Inventory control experience
Strong math skills
Ability to use standard office equipment and computer software, including word processing, database management, spreadsheet applications, and email
Additional Requirements
Must be 21 years or older
Must pass any and all required background checks.
Possess valid driver’s license or state ID.
Must be and remain compliant with all legal or company regulations for working in the industry.
Must be able to lift, carry, and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching.
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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

COMPANY OVERVIEW

Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.

MISSION STATEMENT

At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

The Assistant Dispensary Manager of Sunnyside* Hallandale Beach, FL is responsible for assisting in the management of all day-to-day operations of the dispensary in accordance with state law and Company standards. This position will provide support and oversight of all dispensary staff, including talent selection, training, coaching, development, and enforcing adherence to standard operating procedures. The Assistant Manager should champion a strong culture that aligns with the company's core values and mission to normalize, professionalize, and revolutionize cannabis. The Assistant Manager is responsible for inventory management, building customer loyalty, ensuring compliance with state regulations, and maintaining a safe and clean work environment.

At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As Assistant Dispensary Manager, you will have:

• Experience leading and managing a team of hourly members; skills include recruiting, onboarding, training, managing employee relations and coaching.


• The opportunity to build on retail business fundamentals to include effective scheduling, identifying sales trends, and business writing & reporting.


• Skills in conflict resolution, self-discipline, critical thinking and problem solving.


• Skills in interviewing, talent selection and talent management of hourly team members.


• Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service!

WHO YOU ARE

• You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team's success!


• You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.


• You inspire others! You are a leader who has a passion for coaching, developing, and influencing your teams!


• You hold yourself to a high level of integrity and lead by example. In an industry that is highly regulated, we trust in our employee's commitment to always do the right thing.

CORE JOB DUTIES

People Management:

• Develop, coach, and inspire employees to achieve individual and team goals through regular feedback inclusive of recurring performance discussions and career development planning.


• Assist Human Resources and leadership in managing employee relations issues.


• Participate in staffing and recruiting efforts.


• Create and communicate an effective weekly labor schedule to ensure adequate staffing while considering Sunnyside guidelines and applicable labor laws.


• Respond to all employee's questions, concerns or suggestions and communicate resource needs to management; solicit feedback and assist in implementing resolutions.


• Communicate any regulatory changes and their implications to staff.


• Ensure a clean and safe environment for employees and customers.


• Facilitate training and onboarding of team members, including coaching on selling and cross-selling techniques.

Sales & Operational Excellence:

• Perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and reporting, and delivery operations where applicable) on busiest shifts.


• Manage and delegate daily operations while navigating operational challenges and escalations.


• Create and deliver accurate recaps and reports to management.


• Resolve any escalated cash, POS or product discrepancies.


• Maintain accurate records of all dispensary activities including daily cash reconciliations, customers records, sales, deliveries and returns.


• Support outreach efforts/community partnerships to build a positive image within the community, drive brand awareness, and draw new patients.


• Ensure compliance to all company policies, procedures, state and local laws.


• Assist management and Compliance teams in any state inspections or audits.

REQUIRED EXPERIENCE, EDUCATION AND SKILLS

• High School Diploma or equivalent.


• 2-3 years' experience in retail management or comparable experience with teams of 5+ employees; Cannabis experience preferred.


• Excellent and demonstrated training experience


• Excellent customer service and conflict management skills


• Demonstrated ability to learn, apply and teach technical, product-related information in a professional consultative manner


• Proficient in MS Office, Highly Proficient in MS Excel with experience in data entry and data management


• Strong business acumen including excellent communication, interpersonal, and persuasive skills


• A high level of integrity, personal motivation, and sense of urgency

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

ADDITIONAL REQUIREMENTS

• Must be 21 years of age or older to apply


• Must comply with all legal or company regulations for working in the industry

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Apply for this job with Sunnyside

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

COMPANY OVERVIEW

Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.

MISSION STATEMENT

At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

The Dispensary Manager of Sunnyside* Hallandale Beach, FL is responsible for day-to-day team leadership and delivering a profitable business which supports Cresco Labs' mission to normalize, professionalize and revolutionize the cannabis industry. You will ensure the dispensary achieves or exceeds all key metrics and goals across all aspects of the dispensary including customer acquisition and loyalty, merchandising, operations, and talent development. This role will serve as the link between the Sunnyside* brand vision of providing access to consistent high-quality cannabis and cannabis knowledge and the operations of the store.

At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Dispensary Manager, you will have:

• Experience leading and motivating a team of hourly and salary employees; skills include recruiting, onboarding, training, managing employee relations and coaching.


• The opportunity to build on retail business fundamentals to include effective scheduling, payroll, financial management, identifying sales trends, and business writing & reporting.


• Skills in conflict resolution, strategic thinking, decision making and complex problem solving.


• Skills in interviewing, talent selection and performance management of hourly and salary team members.


• Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service!

WHO YOU ARE

• You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team's success!


• You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.


• You inspire others! You are a leader who has a passion for coaching, developing, and influencing your teams while driving a profitable business. You have proven success building a high-performance team!


• You hold yourself to a high level of integrity and lead by example. In an industry that is highly regulated, we trust in our employee's commitment to always do the right thing.

CORE JOB DUTIES

People Management:

• Build and sustain a high-performing team through employee selection, onboarding, coaching and clear accountability for results.


• Conduct at least monthly 1:1 quality conversations with each assistant manager and quarterly 1:1s with each store employee.


• Assess team performance, skill gaps, and career aspirations of employees; solicit or provide resources, trainings or procedures to support team needs.


• Analyze and determine effective headcount requirements and labor schedules that account for store sales trends, department objectives and labor laws.


• Motivate and inspire dispensary team to exceed revenue targets and KPIs, with an emphasis on selling and cross-selling techniques.


• Partner with Human Resources to resolve employee relations issues.


• Ensure employees are knowledgeable and coached to navigate any regulatory changes.


• Ensure a clean and safe environment for employees and customers

Sales & Operational Excellence:

• Provide regular updates, feedback, and solutions to corporate retail leadership across all areas of dispensary operations.


• Establish and nurture key business partner relationships across Human Resources, Outreach, Compliance, Security, Employees Health & Safety, Marketing, Construction and IT.


• Drive profitable sales through forecasting, scheduling, outstanding customer service and execution of programs and initiatives.


• Identify business and competitor risks; analyze metrics to help increase market share.


• Support outreach efforts/community partnerships to build a positive image within the community, drive brand awareness, and draw new patients.


• Establish daily operations procedures with an eye towards improvement and efficiency.


• Oversee inventory activities ensuring product requirements are met and deliveries are on time.


• Maintain accurate records of all dispensary activities including daily cash reconciliations, guest records, sales, deliveries and returns.


• Perform monthly audit reporting and store visit checklist with Area Manager.


• Ensure compliance with all company policies, procedures, state, and local laws.


• Serve as point of contact for state regulators and local authorities, overseeing any inspections or audits

REQUIRED EXPERIENCE, EDUCATION AND SKILLS

• Bachelor's degree in business or comparable experience


• 5-7 years of retail management experience required; Cannabis knowledge or dispensary leadership experience a plus


• Experience managing teams of 10 or more with layers of leadership, preferably in a high-volume location with a focus on team development.


• Demonstrated ability to learn, apply and teach others technical, product-related information in a professional consultative manner.


• Experience working closely with HR teams and processes.


• A high level of integrity, personal motivation, and sense of urgency


• Proficient in MS Office, Highly Proficient in MS Excel with experience in data entry and data management


• Strong business acumen including excellent communication, attention to detail and interpersonal skills

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

ADDITIONAL REQUIREMENTS

• Must be 21 years of age or older to apply


• Must comply with all legal or company regulations for working in the industry

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Apply for this job with Sunnyside

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

The Role
The Shift Supervisor is a hybrid between our model Patient Care Specialist and outstanding source of support for the managerial team. The ideal candidate for this job lights up the charts when it comes to setting a good example and keeping coworkers motivated. We're looking for a natural leader with mastery of our inventory of products and top-shelf customer service skills. But running a dispensary is always a joint effort, and the Shift Supervisor will also work with the Dispensary Manager and Assistant Manager to make sure everything on the dispensary floor is running smoothly and according to rules and regulations. If you're someone blazing with passion for helping cannabis patients and someone who always rises to the occasion of leadership, come grow your cannabis career with GTI!
Responsibilities

• Provide best-in-class customer service to the patients and customers expected of all of our Patient Care Specialists
• Follow and uphold established policies for sales and customer service to ensure customer satisfaction
• Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge, and strive to train and share that knowledge with other members of the team
• Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the GM or Store Manager
• Assist all Patient Care Specialists in the consultation of all patients and customers to ensure that the employee is empowered and informed of the right product choices by being knowledgeable of how different methods of cannabis consumption affect our patients differently. Suggest dosage starting points and upward titration for inexperienced patients
• Complete and appropriately delegate (if applicable) tasks assigned during scheduled shift, including:
• Correct cash handling and discount application
• Verification of proper paperwork, documentation, and ID for patients
• Accurate use and maintenance of the Point of Sale (POS) system
• Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems
• Assistance in verifying order deliveries for accuracy
• Security measures and safety compliance
• Maintenance of an organized and clean store
• Management of visitor log
• Maintenance of open communication with the management team and other coworkers
• Reporting of team member issues or patient situations
• End-of-day daily update emails
• Opening and closing duties
• Ensuring accuracy with the vault

• Work with the Management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including:
• Daily activities, maintenance, and patient information for any reported issues and/or complaints
• Open and closing procedures
• Compliance and performance write-ups

• Lead in the onboarding and training of new Patient Care Specialists in partnership with the Assistant, Store, or General Manager

Qualifications

• Bachelor's degree, preferred
• Cannabis experience required
• At least 1 year in a supervisory or management role in a retail setting, specifically with POS business operations
• Must be proactive, with strong work ethic, attention to detail, and strong communication and leadership skills
• Meet timelines consistently and be able to effectively work under pressure
• Continuously open to constructive, developmental feedback
• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally
• Inventory control experience
• Strong math skills
• Ability to use standard office equipment and computer software, including word processing, database management, spreadsheet applications, and email

Additional Requirements

• Must be 21 years or older
• Must pass any and all required background checks.
• Possess valid driver's license or state ID.
• Must be and remain compliant with all legal or company regulations for working in the industry.
• Must be able to lift, carry, and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching.

Job Type: Full-time

Apply for this job with Green Thumb

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

The Role

The Shift Supervisor is a hybrid between our model Patient Care Specialist and outstanding source of support for the managerial team. The ideal candidate for this job lights up the charts when it comes to setting a good example and keeping coworkers motivated. We're looking for a natural leader with mastery of our inventory of products and top-shelf customer service skills. But running a dispensary is always a joint effort, and the Shift Supervisor will also work with the Dispensary Manager and Assistant Manager to make sure everything on the dispensary floor is running smoothly and according to rules and regulations. If you're someone blazing with passion for helping cannabis patients and someone who always rises to the occasion of leadership, come grow your cannabis career with GTI!

Responsibilities

• Provide best-in-class customer service to the patients and customers expected of all of our Patient Care Specialists


• Follow and uphold established policies for sales and customer service to ensure customer satisfaction


• Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge, and strive to train and share that knowledge with other members of the team


• Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the GM or Store Manager


• Assist all Patient Care Specialists in the consultation of all patients and customers to ensure that the employee is empowered and informed of the right product choices by being knowledgeable of how different methods of cannabis consumption affect our patients differently. Suggest dosage starting points and upward titration for inexperienced patients


• Complete and appropriately delegate (if applicable) tasks assigned during scheduled shift, including:
  
  • Correct cash handling and discount application
  
  
  • Verification of proper paperwork, documentation, and ID for patients
  
  
  • Accurate use and maintenance of the Point of Sale (POS) system
  
  
  • Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems
  
  
  • Assistance in verifying order deliveries for accuracy
  
  
  • Security measures and safety compliance
  
  
  • Maintenance of an organized and clean store
  
  
  • Management of visitor log
  
  
  • Maintenance of open communication with the management team and other coworkers
  
  
  • Reporting of team member issues or patient situations
  
  
  • End-of-day daily update emails
  
  
  • Opening and closing duties
  
  
  • Ensuring accuracy with the vault
  
  
• Work with the Management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including:
  
  • Daily activities, maintenance, and patient information for any reported issues and/or complaints
  
  
  • Open and closing procedures
  
  
  • Compliance and performance write-ups
  
  
• Lead in the onboarding and training of new Patient Care Specialists in partnership with the Assistant, Store, or General Manager

Qualifications

• Bachelor's degree, preferred


• Cannabis experience required


• At least 1 year in a supervisory or management role in a retail setting, specifically with POS business operations


• Must be proactive, with strong work ethic, attention to detail, and strong communication and leadership skills


• Meet timelines consistently and be able to effectively work under pressure


• Continuously open to constructive, developmental feedback


• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally


• Inventory control experience


• Strong math skills


• Ability to use standard office equipment and computer software, including word processing, database management, spreadsheet applications, and email

Additional Requirements

• Must be 21 years or older


• Must pass any and all required background checks.


• Possess valid driver's license or state ID.


• Must be and remain compliant with all legal or company regulations for working in the industry.


• Must be able to lift, carry, and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching.

Apply for this job with Green Thumb

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

The Role

The Shift Supervisor is a hybrid between our model Patient Care Specialist and outstanding source of support for the managerial team. The ideal candidate for this job lights up the charts when it comes to setting a good example and keeping coworkers motivated. We're looking for a natural leader with mastery of our inventory of products and top-shelf customer service skills. But running a dispensary is always a joint effort, and the Shift Supervisor will also work with the Dispensary Manager and Assistant Manager to make sure everything on the dispensary floor is running smoothly and according to rules and regulations. If you're someone blazing with passion for helping cannabis patients and someone who always rises to the occasion of leadership, come grow your cannabis career with GTI!

Responsibilities

• Provide best-in-class customer service to the patients and customers expected of all of our Patient Care Specialists


• Follow and uphold established policies for sales and customer service to ensure customer satisfaction


• Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge, and strive to train and share that knowledge with other members of the team


• Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the GM or Store Manager


• Assist all Patient Care Specialists in the consultation of all patients and customers to ensure that the employee is empowered and informed of the right product choices by being knowledgeable of how different methods of cannabis consumption affect our patients differently. Suggest dosage starting points and upward titration for inexperienced patients


• Complete and appropriately delegate (if applicable) tasks assigned during scheduled shift, including:
  
  • Correct cash handling and discount application
  
  
  • Verification of proper paperwork, documentation, and ID for patients
  
  
  • Accurate use and maintenance of the Point of Sale (POS) system
  
  
  • Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems
  
  
  • Assistance in verifying order deliveries for accuracy
  
  
  • Security measures and safety compliance
  
  
  • Maintenance of an organized and clean store
  
  
  • Management of visitor log
  
  
  • Maintenance of open communication with the management team and other coworkers
  
  
  • Reporting of team member issues or patient situations
  
  
  • End-of-day daily update emails
  
  
  • Opening and closing duties
  
  
  • Ensuring accuracy with the vault
  
  
• Work with the Management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including:
  
  • Daily activities, maintenance, and patient information for any reported issues and/or complaints
  
  
  • Open and closing procedures
  
  
  • Compliance and performance write-ups
  
  
• Lead in the onboarding and training of new Patient Care Specialists in partnership with the Assistant, Store, or General Manager

Qualifications

• Bachelor's degree, preferred


• Cannabis experience required


• At least 1 year in a supervisory or management role in a retail setting, specifically with POS business operations


• Must be proactive, with strong work ethic, attention to detail, and strong communication and leadership skills


• Meet timelines consistently and be able to effectively work under pressure


• Continuously open to constructive, developmental feedback


• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally


• Inventory control experience


• Strong math skills


• Ability to use standard office equipment and computer software, including word processing, database management, spreadsheet applications, and email

Additional Requirements

• Must be 21 years or older


• Must pass any and all required background checks.


• Possess valid driver's license or state ID.


• Must be and remain compliant with all legal or company regulations for working in the industry.


• Must be able to lift, carry, and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching.

Apply for this job with Green Thumb

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

The Role
RISE Patient Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI's secret to success—they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!
Responsibilities

• Assist patients in a customer-facing, intimate retail environment
• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs
• Ensure sales floor is properly stocked and presence of the store is well maintained
• Own responsibility for remaining up-to-date with product knowledge
• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction
• Complete duties assigned during scheduled shift including:
• Correct cash handling and discount application
• Verification of proper paperwork, documentation and ID for patients
• Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system
• Maintenance of hard copy files (when required)
• Assist in verifying order deliveries for accuracy
• Security measures and safety compliance
• Maintain visitor log

• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints
• Promote a work environment that is positive, communicative, patient-oriented, and compliant

Qualifications

• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience
• High school diploma, or equivalent
• Consistent demonstration of excellent customer service skills
• Previous experience with POS systems
• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge a HUGE plus!
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences
• Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email
• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures

Additional Requirements

• Must be 21 years or older
• Must pass any and all required background checks.
• Possess valid driver's license or state ID.
• Must be and remain compliant with all legal or company regulations for working in the industry.

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions
• PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching
• Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.

Apply for this job with Green Thumb

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

The Role

RISE Patient Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI's secret to success—they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!

Responsibilities

• Assist patients in a customer-facing, intimate retail environment
• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs
• Ensure sales floor is properly stocked and presence of the store is well maintained
• Own responsibility for remaining up-to-date with product knowledge
• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction
• Complete duties assigned during scheduled shift including:
  
  • Correct cash handling and discount application
  • Verification of proper paperwork, documentation and ID for patients
  • Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system
  • Maintenance of hard copy files (when required)
  • Assist in verifying order deliveries for accuracy
  • Security measures and safety compliance
  • Maintain visitor log
• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints
• Promote a work environment that is positive, communicative, patient-oriented, and compliant

Qualifications

• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience
• High school diploma, or equivalent
• Consistent demonstration of excellent customer service skills
• Previous experience with POS systems
• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge a HUGE plus!
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences
• Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email
• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures

Additional Requirements

• Must be 21 years or older
• Must pass any and all required background checks.
• Possess valid driver's license or state ID.
• Must be and remain compliant with all legal or company regulations for working in the industry.

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions
• PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching
• Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.

Apply for this job with Green Thumb

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

The Role

RISE Patient Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI's secret to success—they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!

Responsibilities

• Assist patients in a customer-facing, intimate retail environment
• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs
• Ensure sales floor is properly stocked and presence of the store is well maintained
• Own responsibility for remaining up-to-date with product knowledge
• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction
• Complete duties assigned during scheduled shift including:
  
  • Correct cash handling and discount application
  • Verification of proper paperwork, documentation and ID for patients
  • Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system
  • Maintenance of hard copy files (when required)
  • Assist in verifying order deliveries for accuracy
  • Security measures and safety compliance
  • Maintain visitor log
• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints
• Promote a work environment that is positive, communicative, patient-oriented, and compliant

Qualifications

• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience
• High school diploma, or equivalent
• Consistent demonstration of excellent customer service skills
• Previous experience with POS systems
• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge a HUGE plus!
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences
• Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email
• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures

Additional Requirements

• Must be 21 years or older
• Must pass any and all required background checks.
• Possess valid driver's license or state ID.
• Must be and remain compliant with all legal or company regulations for working in the industry.

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions
• PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching
• Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.

Apply for this job with Green Thumb

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

The Role

The Shift Supervisor is a hybrid between our model Patient Care Specialist and outstanding source of support for the managerial team. The ideal candidate for this job lights up the charts when it comes to setting a good example and keeping coworkers motivated. We're looking for a natural leader with mastery of our inventory of products and top-shelf customer service skills. But running a dispensary is always a joint effort, and the Shift Supervisor will also work with the Dispensary Manager and Assistant Manager to make sure everything on the dispensary floor is running smoothly and according to rules and regulations. If you're someone blazing with passion for helping cannabis patients and someone who always rises to the occasion of leadership, come grow your cannabis career with GTI!

Responsibilities

• Provide best-in-class customer service to the patients and customers expected of all of our Patient Care Specialists
• Follow and uphold established policies for sales and customer service to ensure customer satisfaction
• Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge, and strive to train and share that knowledge with other members of the team
• Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the GM or Store Manager
• Assist all Patient Care Specialists in the consultation of all patients and customers to ensure that the employee is empowered and informed of the right product choices by being knowledgeable of how different methods of cannabis consumption affect our patients differently. Suggest dosage starting points and upward titration for inexperienced patients
• Complete and appropriately delegate (if applicable) tasks assigned during scheduled shift, including:
  
  • Correct cash handling and discount application
  • Verification of proper paperwork, documentation, and ID for patients
  • Accurate use and maintenance of the Point of Sale (POS) system
  • Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems
  • Assistance in verifying order deliveries for accuracy
  • Security measures and safety compliance
  • Maintenance of an organized and clean store
  • Management of visitor log
  • Maintenance of open communication with the management team and other coworkers
  • Reporting of team member issues or patient situations
  • End-of-day daily update emails
  • Opening and closing duties
  • Ensuring accuracy with the vault
• Work with the Management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including:
  
  • Daily activities, maintenance, and patient information for any reported issues and/or complaints
  • Open and closing procedures
  • Compliance and performance write-ups
• Lead in the onboarding and training of new Patient Care Specialists in partnership with the Assistant, Store, or General Manager

Qualifications

• Bachelor's degree, preferred
• Cannabis experience required
• At least 1 year in a supervisory or management role in a retail setting, specifically with POS business operations
• Must be proactive, with strong work ethic, attention to detail, and strong communication and leadership skills
• Meet timelines consistently and be able to effectively work under pressure
• Continuously open to constructive, developmental feedback
• High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally
• Inventory control experience
• Strong math skills
• Ability to use standard office equipment and computer software, including word processing, database management, spreadsheet applications, and email

Additional Requirements

• Must be 21 years or older
• Must pass any and all required background checks.
• Possess valid driver's license or state ID.
• Must be and remain compliant with all legal or company regulations for working in the industry.
• Must be able to lift, carry, and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching.

Apply for this job with Green Thumb

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.