Cannabis Jobs in Carroll, OH

Ascend Wellness Holdings (AWH) of Carroll, OH is looking to hire Full Time Dispensary Associates!

Are you someone who is personable, friendly, adapt in a fast-paced atmosphere and has a team player mentality? Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on!

We offer great perks, including flexible schedules, 2 weeks of paid time off (PTO) for Full-Time staff. If this sounds like the right retail opportunity with a cannabis dispensary for you, APPLY TODAY!

JOB SUMMARY

The Dispensary Associate is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customer's desired outcomes, provide informed and accurate descriptions of our products, and operate with a high level of accuracy in a fast-paced environment. The Full Time Dispensary Associate works 30-40 hours per week.

PRIMARY RESPONSIBILITIES

• Deliver best-in-class customer experience while maintaining operational integrity and compliance throughout the store
• Guide customers through sales transactions while offering advice and knowledge as needed or requested
• Ensure the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintained
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick up
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure
• Continuously develop product knowledge to offer customers the most up-to-date information and advice
• Respond to customer inquiries in store, online, and over the phone
• Accurately use and maintain the point of sale (POS) system in person and over the phone
• Accurate cash handling, customer cart management, and ringing of customer transactions
• Accurate and timely data entry of customer
• Strive to achieve team and individual performance goals
• Verify proper paperwork, documentation, and required identification for customers
• Execute inventory, visual merchandising, marketing, customer service, or other in-store operations as directed by Store Leadership
• Report any observed inconsistencies or hazards to Store Leadership
• Maintain a clean, organized, safe and inviting store environment
• Complete store opening and closing checklists

JOB REQUIREMENTS

• Must be at least 21 years of age
• High school diploma or general education degree (GED)
• Retail experience preferred, cannabis retail experience a plus
• Exceptional customer service skills
• Knowledge of basic computer skills
• Cannabis point of sale (POS) software a plus
• Positive attitude, team player and strong work ethic
• Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
• Must have excellent organization and time management skills
• Must be focused, pay close attention to detail
• Must be able to internalize training and follow instructions
• Must be able to communicate clearly and effectively

PHYSICAL DEMANDS

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

COMPANY OVERVIEW

Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Michigan, Illinois, Massachusetts, Ohio, New Jersey, Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable Team. Combined with Customer Service, our Cultivation will offer unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. As a team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.

EEO STATEMENT

Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Apply for this job with Ascend Wellness Holdings

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Ascend Wellness Holdings (AWH) of Carroll, OH is looking to hire a Dispensary Supervisors

Are you someone who is personable, adapt in a fast-paced high-volume atmosphere, has a team player mentality or leadership abilities? Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on!

We offer great perks, including flexible schedules, 2 weeks of paid time off (PTO) for Full-Time staff and swag. If this sounds like the right retail opportunity with a cannabis dispensary for you, APPLY TODAY!

JOB SUMMARY

The Dispensary Supervisor assists with the day-to-day operations of dispensary (retail store) and provides support for the management team. This position is responsible for maintaining best-in-class customer service while ensuring compliance to all applicable regulations and company standards. The Dispensary Supervisor will set the standard for performance and keeping associates motivated. The role requires excellent leadership qualities and gain and understanding of dispensary inventory and products.

PRIMARY RESPONSIBILITIES

• Provide best-in-class customer service to customers
• Follow and uphold established policies for sales and customer service to ensure customer satisfaction
• Maintain in-depth knowledge of all products and strains in the store as well as industry-wide product knowledge, and train and share that knowledge with other members of the team
• Assist with monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Assistant Manager and General Manager
• Assist all Dispensary Associates in the consultation of all customers to ensure that the employee is informed of the right product choices by being knowledgeable of how different methods of cannabis consumption affect customers differently
• Complete and appropriately delegate tasks assigned during scheduled shift, including:
  
  • Correct cash handling
  • Accurate use and maintenance of the Point of Sale (POS) system
  • Accurate and timely data entry in both the POS system and inventory tracking system
  • Assistance in verifying order deliveries for accuracy
  • Ensure adherence with security measures and safety compliance
  • Maintenance of an organized and clean store
  • Management of visitor log
  • End-of-day daily update emails
  • Ensure accuracy with the vault
• Work with the Management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations
• Daily activities, maintenance, and data collection for any reported issues and/or complaints
• Open and closing procedures
• Assist with the onboarding and training of new staff in partnership with the management team

JOB REQUIREMENTS

• Cannabis experience required
• Must be at least 21 years of age
• Strong retail math skills required
• High school diploma or general education degree (GED)
• 2+ year in a supervisory or management role in a retail setting, specifically with POS business operations
• Exceptional customer service skills
• Knowledge of basic computer skills
• Positive attitude, team player and strong work ethic
• Understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
• Must have excellent organization and time management skills
• Must be focused, pay close attention to detail
• Must be able to internalize training and follow instructions
• Must be able to communicate clearly and effectively

PHYSICAL DEMANDS:

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

COMPANY OVERVIEW

Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Michigan, Illinois, Massachusetts, Ohio, New Jersey and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs.

When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable Team. Combined with Customer Service, our Cultivation will offer unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. As a team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.

EEO STATEMENT

Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Apply for this job with Ascend Wellness Holdings

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Ascend Wellness Holdings (AWH) of Carroll, OH is looking to hire Full Time Dispensary Associates!

Are you someone who is personable, friendly, adapt in a fast-paced atmosphere and has a team player mentality? Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on!

We offer great perks, including flexible schedules, 2 weeks of paid time off (PTO) for Full-Time staff. If this sounds like the right retail opportunity with a cannabis dispensary for you, APPLY TODAY!

JOB SUMMARY

The Dispensary Associate is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customer's desired outcomes, provide informed and accurate descriptions of our products, and operate with a high level of accuracy in a fast-paced environment. The Full Time Dispensary Associate works 30-40 hours per week.

PRIMARY RESPONSIBILITIES

• Deliver best-in-class customer experience while maintaining operational integrity and compliance throughout the store
• Guide customers through sales transactions while offering advice and knowledge as needed or requested
• Ensure the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintained
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick up
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure
• Continuously develop product knowledge to offer customers the most up-to-date information and advice
• Respond to customer inquiries in store, online, and over the phone
• Accurately use and maintain the point of sale (POS) system in person and over the phone
• Accurate cash handling, customer cart management, and ringing of customer transactions
• Accurate and timely data entry of customer
• Strive to achieve team and individual performance goals
• Verify proper paperwork, documentation, and required identification for customers
• Execute inventory, visual merchandising, marketing, customer service, or other in-store operations as directed by Store Leadership
• Report any observed inconsistencies or hazards to Store Leadership
• Maintain a clean, organized, safe and inviting store environment
• Complete store opening and closing checklists

JOB REQUIREMENTS

• Must be at least 21 years of age
• High school diploma or general education degree (GED)
• Retail experience preferred, cannabis retail experience a plus
• Exceptional customer service skills
• Knowledge of basic computer skills
• Cannabis point of sale (POS) software a plus
• Positive attitude, team player and strong work ethic
• Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
• Must have excellent organization and time management skills
• Must be focused, pay close attention to detail
• Must be able to internalize training and follow instructions
• Must be able to communicate clearly and effectively

PHYSICAL DEMANDS

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

COMPANY OVERVIEW

Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Michigan, Illinois, Massachusetts, Ohio, New Jersey, Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable Team. Combined with Customer Service, our Cultivation will offer unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. As a team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.

EEO STATEMENT

Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Apply for this job with Ascend Wellness Holdings

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

AWH is a vertically integrated cannabis cultivator, processor and dispensary operator with assets in Illinois, Massachusetts, Michigan, Ohio and New Jersey. We seek to foster a robust and inclusive cannabis organization through providing a premium, unmatched customer-focused retail experience and producing quality and mindfully created cannabis products. Our goal is to build a world class team that will continue our mission of helping to shape the future of cannabis and bettering our customers life with cannabis. How will we achieve this? By offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs.

When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we scale continuously.

The General Manager is responsible for the execution of retail store sales, operations and responsibilities, in order to deliver consistent, positive, industry leading customer experiences and drive profitable top line sales. This will be accomplished by ensuring that all responsibilities are executed with the underlying commitment to Ascend Wellness Holdings and its subsidiaries' values, supporting our customers and our team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Recruit, hire and staff the dispensary by recruiting top talent with a diverse set of skills among candidates.
• Coach, develop and maximize the success of all associates.
• Coach to drive desired behaviors across all roles.
• Ensure onboarding and continued training and education is delivered.
• Analyze key business metrics, create action plans and gain buy-in from the team.
• Ensure team communication, leading weekly managers meeting and monthly team meetings.
• Effective P&L management by driving sales growth, along with managing expense budgets, including deposits and accounts receivable.
• Direct workforce management activities.
• Direct inventory activities resolving all discrepancies in accordance with state law.
• Oversee operational execution, ensuring all policies and procedures are being followed.
• Ensures all technology solutions are working and functioning as designed.
• Ensure loss prevention / security policies and practices are being followed.
• Become an expert in all cannabis state-specific rules, regulations and laws. Execute and enforce compliance, according to state laws.
• Develop and drive proactive internal compliance controls and processes.
• Ensure all employees are up to date on regulatory changes.
• Foster positive and productive relationships with key regulators, inspectors and law enforcement personnel.
• Ensures all required State, and Company sanctioned reports and audits are executed on time.
• Lead a consistent focus on customer loyalty and creating emotionally engaging customer experiences.
• Ensure visual standards are set in accordance with company direction.
• Direct the implementation of customer engagement strategies.
• Coordinate and partner with management to drive the success of promotions and loyalty program.
• Oversees and signs off on product buys from our wholesale partners.
• Ensures the website and live menu are up to date and maintained to the brand standard.
• Leads and champions change and innovation in a fast-paced environment.
• Other duties as assigned by the Management Team

SUPERVISORY RESPONSIBILITIES:

This position has supervisory responsibilities, including but not limited to:

• Manages and motivates staff (including hiring, firing, performance management and recognition duties).
• Train, direct and appraise staff.
• Create daily work schedule(s) for proper employee utilization
• Plan and organize workload and staff assignments.
• Issues written and oral instructions; assigns duties and examines work for correctness and conformance to policy and procedures.

COMPETENCIES:

• Demonstrated success managing single or multiple location(s) P&L responsibility.
• Knowledge of or a willingness to learn state specific cannabis laws and regulatory compliance.
• Must have knowledge of Microsoft Office Suite, including Word, Excel, Outlook & PowerPoint.
• Must have the ability to manage and prioritize multiple projects and meet deadlines.
• Must have excellent interpersonal skills as well as a friendly and outgoing
• Must possess excellent conflict resolution skills and ability to manage difficult or emotional situations.
• Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational
• Observes and adheres to regulatory, safety and security procedures.

EDUCATION, EXPERIENCE, ELIGIBILITY and TRAINING:

• Must be 21 years of age or older.
• Bachelor's degree (B.A. / B.S.) from a four-year college / university; and over five years' experience of multiple location leadership experience, leadership in a high-volume retail sales environment or equivalent combination of education and experience.

• At Ascend, we care about the safety of our patients, customers, Ascenders and vendors. Therefore, AWH requires that all employees be fully vaccinated against the COVID-19 virus. If you are offered and accept a position, you will be required to prove your vaccination status prior to when your employment begins. Individuals with religious or medical accommodations may request an exemption.

  
  

CERTIFICATES, LICENSES, REGISTRATIONS:

• Advanced METRC Certification (Upon Hire)

PHYSICAL DEMANDS:

• The position must occasionally lift, push, pull and / or move up to 25 While performing the duties of this job, this position is occasionally required to sit and regularly use hand(s) to handle, grasp, feel, and or touch. This position is frequently required to stand, walk and reach with hands and arms. This position is required to speak and listen regularly.

WORK ENVIRONMENT:

• This position performs duties in an office / retail store setting. The noise level in the work environment is usually moderate.

TRAVEL:

• This position may travel up to 10% of the time.

EEO STATEMENT:

Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences, and does not discriminate in its hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law.

Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Apply for this job with Ascend Wellness Holdings

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Ascend Wellness Holdings (AWH) of Carroll,OH is looking to hire Part-Time & Full-Time Dispensary Associates!

Are you someone who is personable, friendly, adapt in a fast-paced atmosphere and has a team player mentality? Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on!

We offer great perks, including flexible schedules, 2 weeks of paid time off (PTO) for Full-Time staff, a generous employee discount and swag. If this sounds like the right retail opportunity with a cannabis dispensary for you, APPLY TODAY!

JOB SUMMARY

The Dispensary Associate is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customer's desired outcomes, provide informed and accurate descriptions of our products, and operate with a high level of accuracy in a fast-paced environment.

Duties and Responsibilities

• Deliver best-in-class customer experience to all our guests while maintaining operational integrity and compliance throughout the facility


• Specialize and develop expertise in one or more of the following tracks: front-of-house (sales), back-of-house (inventory), digital customer experience (additional tracks may be added as needed)


• Become a cannabis product expert and guide customers through sales transactions while offering advice and knowledge as needed or requested


• Maintain a clean, organized, safe and inviting store environment


• Ensure the sales floor is properly stocked, displays and menus are up-to-date and accurate and the presence of the store is well maintained


• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick up


• Complete store opening and closing checklists


• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures


• Continuously develop product knowledge to offer customers the most up-to-date information and advice


• Greet customers warmly and facilitate new customer enrollment


• Respond to customer inquiries in store, online, and over the phone


• Accurately use and maintain the Point of Sale (POS) system in person and over the phone


• Correct cash handling, customer cart management and ringing


• Accurate and timely data entry


• Strive to achieve team and individual performance goals


• Verify proper paperwork, documentation and ID for customers


• Inform community members of our business and upcoming events or product availability as directed by management


• Execute inventory, visual merchandising, marketing, customer service, or other in-store operations as directed by management


• Report any observed inconsistencies or hazards to management


• Other duties as assigned by the Management Team

Requirements and Qualifications

• High school diploma or general education degree (GED); Associate's or Bachelor's degree preferred


• Retail experience preferred, cannabis retail experience a plus


• Exceptional Customer Service skills


• Desire to learn about our products


• Knowledge of basic computer skills, Point of Sale software and cash management a plus


• Strong attention to detail and a team-player mentality


• Fun attitude and strong work ethic


• For candidates interested in the digital customer experience track, experience working in a call center or providing video consultations a plus


• Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.


• Prior experience with cannabis Point-of-Sale software a plus


• Must be at least 21 years of age


• Must pass any and all required background checks


• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry


• Must be able to obtain and retain a Registered Agent Card issued by the state of operation


• Must have excellent organization and time management skills


• Must be focused, pay close attention to detail and accuracy of data recorded


• Must be able to internalize training and follow instructions consistently


• Must be able to communicate clearly and effectively


• Must be able to work effectively as part of a team and grow with the company


• Must be able to work 15 - 29 hours a week.

At Ascend, we care about the safety of our patients, customers, Ascenders and vendors. Therefore, AWH requires that all employees be fully vaccinated against the COVID-19 virus. If you are offered and accept a position, you will be required to prove your vaccination status prior to when your employment begins. Individuals with religious or medical accommodations may request an exemption.

EXPECTED HOURS OF WORK

• This position requires open availability and the ability to work evenings and weekends as needed. The Full Time Dispensary Associate works 30-40 hours per week. Part Time Dispensary Associates work between 15-29 hours a week.

BACKGROUND CHECK

• As a condition of employment, all employees are required to submit to a state required background check. Employment decisions, in compliance with state law, are based on an employee's background report at the time of hire. Employees have a duty to report any changes in their background to their Manager as soon as the employee is aware of the event.

Ascend is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Michigan, Illinois, Massachusetts, Ohio and New Jersey. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. As a team that is committed to our values, our people and our communities, we are looking for people who are inspired by our vision and looking to take roles with us as we expand nationally.

EEO STATEMENT:

Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences, and does not discriminate in its hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law.

Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Apply for this job with Ascend Wellness Holdings

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Ascend is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Michigan, Illinois, Massachusetts, Ohio and New Jersey. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. As a team that is committed to our values, our people and our communities, we are looking for people who are inspired by our vision and looking to take roles with us as we expand nationally.

Why Ascend?

Our people are our greatest asset. Our team is comprised of a consortium of skilled and passionate professionals and partners from a diverse range of fields. We believe in building a diverse team, creating a space where all feel welcome and have the opportunity to grow while contributing to our success. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, sexual orientation or genetics. We aim to provide best in class service to our customers and community.

Job Description

The Dispensary Associate position is integral to Ascend's customer experience and store operations. The Dispensary Associate's primary responsibility is to facilitate store operations to deliver best-in-class customer experience to our guests. Dispensary Associates support the management team and store by performing day-to-day tasks and procedures while abiding by policies, SOPs and operational guidelines. Dispensary Associates are responsible for guiding customers through their cannabis purchasing experience, making informed recommendations based on customer's desired outcomes, POS transactions, processing payments, cash handling, order fulfillment, inventory receiving, and other aspects of daily operations. Dispensary Associates must possess the ability to listen well and communicate effectively with various audiences, be upbeat and able to provide informed and accurate descriptions of our products, and operate with a high level of accuracy in a fast-paced environment. This position may be full-time or part-time and reports directly to the Assistant Manager on duty.

Duties and Responsibilities

• Deliver best-in-class customer experience to all our guests while maintaining operational integrity and compliance throughout the facility
• Specialize and develop expertise in one or more of the following tracks: front-of-house (sales), back-of-house (inventory), digital customer experience (additional tracks may be added as needed)
• Become a cannabis product expert and guide customers through sales transactions while offering advice and knowledge as needed or requested
• Maintain a clean, organized, safe and inviting store environment
• Ensure the sales floor is properly stocked, displays and menus are up-to-date and accurate and the presence of the store is well maintained
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick up
• Complete store opening and closing checklists
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
• Continuously develop product knowledge to offer customers the most up-to-date information and advice
• Greet customers warmly and facilitate new customer enrollment
• Respond to customer inquiries in store, online, and over the phone
• Accurately use and maintain the Point of Sale (POS) system in person and over the phone
• Correct cash handling, customer cart management and ringing
• Accurate and timely data entry
• Strive to achieve team and individual performance goals
• Verify proper paperwork, documentation and ID for customers
• Inform community members of our business and upcoming events or product availability as directed by management
• Execute inventory, visual merchandising, marketing, customer service, or other in-store operations as directed by management
• Report any observed inconsistencies or hazards to management
• Other duties as assigned by the Management Team

Requirements and Qualifications

• High school diploma or general education degree (GED); Associate's or Bachelor's degree preferred
• Retail experience preferred, cannabis retail experience a plus
• Exceptional Customer Service skills
• Desire to learn about our products
• Knowledge of basic computer skills, Point of Sale software and cash management a plus
• Strong attention to detail and a team-player mentality
• Fun attitude and strong work ethic
• For candidates interested in the digital customer experience track, experience working in a call center or providing video consultations a plus
• Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
• Prior experience with cannabis Point-of-Sale software a plus
• Must be at least 21 years of age
• Must pass any and all required background checks
• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
• Must be able to obtain and retain a Registered Agent Card issued by the state of operation
• Must have excellent organization and time management skills
• Must be focused, pay close attention to detail and accuracy of data recorded
• Must be able to internalize training and follow instructions consistently
• Must be able to communicate clearly and effectively
• Must be able to work effectively as part of a team and grow with the company

At Ascend, we care about the safety of our patients, customers, Ascenders and vendors. Therefore, AWH requires that all employees be fully vaccinated against the COVID-19 virus. If you are offered and accept a position, you will be required to prove your vaccination status prior to when your employment begins. Individuals with religious or medical accommodations may request an exemption.

EXPECTED HOURS OF WORK

• This position requires open availability and the ability to work evenings and weekends as needed.

BACKGROUND CHECK

• As a condition of employment, all employees are required to submit to a state required background check. Employment decisions, in compliance with state law, are based on an employee's background report at the time of hire. Employees have a duty to report any changes in their background to their Manager as soon as the employee is aware of the event.

EEO STATEMENT:

Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences, and does not discriminate in its hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law.

Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

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