Here are 100 cannabis jobs mentioning "dispensary lead" in March 2024, at companies like iAnthus Capital, R. Greenleaf Organics, Inc., Curaleaf, and C3 Industries, including positions such as Dispensary Shift Lead, Dispensary Lead, Lead Dispensary Associate, and Dispensary Shift Lead - Miami.
More than 30+ days
Shift Lead
Part Time- and / or Full Time Associate
Reports to: General Manager of Retail
Hourly Rate: $16-18
Position Summary:
The LSS supports the Store Supervisor in the daily business operations of our retail store. General tasks include supervising employees, positively delivering internal & external customer service within the environment. Carrying out the directives given by the Store Supervisor, and contributing to a positive work environment for employees
Responsibilities
- Foster and maintain a positive work environment
- Effectively communicate all store needs to Store Manager (GM)
- Meet and exceed store sales goals and standards of performance
- Assist in training and developing newly hired Retail Specialists and Department Mangers
- Provide excellent customer service and resolve customer issues effectively
- Assist in receiving, maintaining and monitoring inventory
- Have a solid understanding of all compliance regulations provide from the- Cannabis Control Commission
- Maintain and enforce controls and procedures to ensure store remains compliant
- Prepare pre shift meetings meal and break schedules, housekeeping assignments
- Open and close the store as needed and scheduled
- Support Marketing and promotions
- Ensure visual excellence through product placement, closing standards and implementation of seasonal set-ups are adhered to
- Willingness to be flexible and adapt to the needs of the business
- Has initiative to take on tasks, set own priorities and deadlines to problem solve in the moment
Required Skills
- Prior management experience in a retail environment
- High School Diploma or equivalent required
- 6-12 months retail sales experience
- Must be 21 years or older with the ability to pass a criminal background check
- Desire to succeed in a fast-paced retail environment
- Ability to work flexible hours including evenings, weekends and holidays to meet the needs of the business
Desired Skills
- A great team player
- Willing to learn ambiguity
- Experience working in a retail environment with inventory including some sort if regulated product (e.g., alcohol, pharmaceuticals, perishables)
- Willing to understand the Cannabis rules and regulations in accordance with the compliance state rules set forth by the Cannabis Control Commission
Berkshire Welco:
Equal Opportunity Employer to all employees and applicants for employment, without regard to race, sex, color, ethnicity, national origin, religion, gender identity, or sexual orientation. In addition to federal law requirements Berkshire Welco complies with applicable state and local laws governing nondiscrimination in employment in which the company has facilities.
Welco is committed to providing access, equal opportunity and reasonable accommodation for qualified individuals of its work and operations.
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Mayflower Medicinals, Inc (MMI) is part of a larger, well-capitalized network of companies brought together to support best-in-class licensed cannabis cultivators, processors and dispensaries throughout the United States. We are a patient first focused organization providing top quality medical cannabis in a compassionate, warm environment. We aim to be an employer of choice and as such offer a robust compensation package including competitive salary, full medical benefits, and employee discounts!
Summary/Objective:
The Dispensary Lead, reporting directly to the Retail General Manager, is responsible for assisting in managing all daily operations of the dispensary, leading a patient-centric team and achieving Company standards of professionalism and compassionate patient service. Additionally, the Dispensary Lead implements and maintains the policies and procedures of the Company and ensures compliance with all state and local laws and regulations.
Position Responsibilities:
- Responsible for either opening or closing of dispensary (key holder)
- Balancing cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Updating Communication Binder for most current information for team members
- Auditing patient intake forms for accuracy and completion
- Assisting with Verified Financial Hardship (VFH) program
- Maintaining accountability of all team members, in relation to specific job description
- Performing general office work, such as filing records, operating copy machines, and using email
- Upholding all Company policies and procedures
- Providing General Manager with feedback on inventory levels and sales on a weekly basis
- Ensuring that all dispensary agents maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
- Helping educate all team members on product offerings and any changes in state or city regulations
- Assisting with coordinating patient home delivery schedule with Delivery Manager
- Participating in weekly and quarterly management meetings
Company Culture:
- Being a company brand ambassador and representing the brand appropriately.
- Building relationships with community leaders and trust from our neighbors.
- Following and implementing the company’s core values, including respect, diversity, sustainability, research and service.
- Ensuring adherence to the company’s cultural principles.
- Maintaining dispensary aesthetic according to the company’s brand, including music selection and daily cleanliness.
- Participating and embracing a highly motivated team environment.
- Implementing brand sales marketing strategies.
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent preferred
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI.
- Must be able to lift and carry up to 75lbs.
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences, and Work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.
MMI encourages applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. MMI believes in creating and sustaining a robust policy of inclusivity and diversity. MMI recognizes that diversity in the workforce is key to the integrity of a company’s commitment to its community. MMI’s Diversity & Inclusion Plan is designed to promote equity among minorities, women, veterans, people with disabilities, and people who identify as LGBTQ+. MMI will make every effort to employ and advance in employment qualified and diverse people at all levels within the company.
We value all team members by embracing their diverse talents, perspectives, and experiences, and fostering inclusion that inspires innovation, encourages respect and promotes unlimited success. Our goal is to attract and sustain a diverse workforce by recruiting, hiring, developing and retaining high-performing employees who work collaboratively to carry out the mission of MMI.
Individuals seeking employment with MMI that have any Criminal Offender Record Information remain eligible for employment subject to applicable law and regulation.
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The Lead Dispensary Agent is responsible for interacting with, educating, and advising patients face-to-face and by phone, record-keeping, assisting with inventory and cash management as well as interacting with local service providers. The Lead Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients when the Security Guard is otherwise occupied. They will also assist with inventory reconciliations, deliveries, and destruction.
Duties and Responsibilities:
- Greets members in person or on the phone; schedules appointments; oversees member intake and renewal procedures
- Maintains member records in compliance with State law and Company policy
- Answers questions about the law and the Company from members and others
- Assists members in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine
- Assists Manager with inventory and cash management, daily and weekly
- Maintains a clean, safe, welcoming environment inside and outside the facility
- Other duties may be assigned by the General Manager according to Company needs
- Maintains inventory through deliveries, audits, and disposals
- Completes end of day process including cash handling and inventory reconciliations
- Scope of the job may change as necessitated by business demands.
Basic Qualifications:
- High school diploma or equivalent
- 2 years post-secondary education in a related field preferred
- 2+ years’ experience in a fast-paced client-service intensive industry – hospitality and retail backgrounds preferred
- Computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)
- Familiarity with history and varieties of medical marijuana preferred but not required
- Outstanding phone and in-person customer service skills
- Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress
- Demonstrated proactivity, flexibility, adaptability and multi-tasking
- Ability to maintain confidentiality and ethical conduct
- Skill in accurate cash management and inventory control
- Strong written and oral interpersonal communication skills
- Ability to effectively plan and prioritize
- Ability to focus; attention to detail
- Ability to work effectively as part of a team
- Absolute reliability and honesty
Mandatory Qualifications: The successful candidate will need to be 21 years of age and in compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must complete a State/Federal background check and fingerprinting.
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Summary: We are looking to hire a Dispensary Trainer for the Northeast Ohio region. The Dispensary Trainer is responsible for:
The training necessary for onboarding newly hired Dispensary Agents,retraining associates, and training Lead Agent Promotions. This includes, but is not limited to:
Foundational Training, Metric,
OARRs, POS, LeafLogin, and Wurk.
The Dispensary Trainer will review the rules (Ohio Administrative Code) and regulations from the Board of Pharmacy (BOP) surrounding the retail sales of medical cannabis in the state of Ohio. The Dispensary Trainer is also responsible for the necessary training involved with a Lead Agent Promotion. This includes, but is not limited to:
cash handling, inventory control system,
and operational requirements.
When possible training will occur in the employee’s home store there fore the Dispensary
Trainer will be required to travel from store to store.
Duties & Responsibilities:
Duties and Responsibilities for training new employees:
Assist with access and completion of Metric Training Video Assist with access and completion of PMP Training Video
Review Foundational Training Slides
Review Training Handout Booklet
Sign off on Dispensary Employee Training Log
Review of Dispensary Rules Acknowledgement. Assist with accessing and navigating work accounts:
Work email
Wurk
Leaf Login
PMP
Email site managers copies of all completed training
Print physical copies of all completed training to give to site manager to place in employee’s physical file
Duties and Responsibilities for training Lead Agents
Assist with accessing and navigating work accounts:
Metrc
Leaf Login Backend
Vault
Alarm Panel
Genetic
Google Drive
Training on Inventory Control System
Training on Cash Handling
Training on Compliance
Sign off on Lead Dispensing Agent Training Log
Maintain and deliver necessary trainings for all required continuing education for “badged” employees in the
company, as required by the State of Ohio Board of Pharmacy
Conduct quarterly skills assessments of established employees.
Work with managers to update and maintain training material as needed
- Scope of the job may change as necessitated by business demands.
Basic Qualifications:
High school diploma or equivalent
3 months of Lead Dispensing Agent experience (required)
Training and retail background preferred
Additional Qualifications:
Excellent verbal and written communication skills
Friendly, approachable, and outgoing personality
Demonstrate proactivity, flexibility, adaptability, and multi-tasking
Be able to self-supervise, as most work is done away from direct supervision. Have a strong work ethic and personal motivation
Ability to travel
Absolutely must have reliable vehicle
Strong computer skills, using micro-soft office
Outstanding phone and in-person customer service skills
Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress
Ability to maintain confidentiality and ethical conduct
Skill in accurate cash management and inventory control
Strong written and oral interpersonal communication skills
Ability to effectively plan and prioritize
Ability to focus; attention to detail
Ability to work effectively as part of a team
Absolute reliability and honesty
Hourly Wage:
$20/hour
Plus mileage for traveling to any location outside of home store and sister store
Work Environment and Physical Demands
The work environment characteristics and physical demands described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions. Retail environment involves frequent and prolonged standing at the POS station to ring up
customers. Intake of customers involves prolonged sitting at the check-in desk.
Daily retail tasks require frequent bending, crouching, or reaching to retrieve items from cabinets and present those items to
customers. Use of eye, hand, and finger coordination is required to check items against the invoice and place them into bags.
Additionally, visual verification is required to compare items sold to the customer’s invoice. The noise level in the work environment
is typically moderate. The employee must occasionally lift and/or move up to 10 pounds to facilitate the movement of stock and
pulling orders.
Mandatory Qualifications:
A successful candidate will need to be 21 years of age and in compliance with federal law, all persons hired will be required to
verify identity and eligibility to work in the United States and to complete the required employment eligibility verification
form upon hire. Must complete a State/Federal background check and fingerprinting in addition to drug screening pre- employment
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Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida’s largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products
We are looking for a dispensary lead to join our team in Lakeland!
Key Responsibilities:
- Create an environment of “Patients First” focusing on excellent patient interaction
- Recognize and appropriately respond to the patients with ease and compassion
- Maintain the highest level of confidentiality with patient information and interactions
- Multi-task, think critically and work quickly to resolve problems as they arise
- Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
- Keep current with company policies and procedures
- Responsible for either opening or closing of dispensary (key holder)
- Balance cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Maintain accountability of all team members, in relation to specific job description
- Other duties as assigned by Manager
REQUIREMENTS
- High School Diploma or equivalent
- Must be at least 21 years of age
- Recent and relevant hospitality and/or retail experience required
- Must have reliable transportation
- 2+ year customer service
- Strong customer service skills
- Must possess a positive and professional attitude
- Ability to quickly learn and apply new technologies and systems
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent required
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences
Equal Opportunity Employment
GrowHealthy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, GrowHealthy complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. GrowHealthy expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status.
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Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida’s largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products
We are looking for a dispensary lead to join our team in Miami!
Key Responsibilities:
- Create an environment of “Patients First” focusing on excellent patient interaction
- Recognize and appropriately respond to the patients with ease and compassion
- Maintain the highest level of confidentiality with patient information and interactions
- Multi-task, think critically and work quickly to resolve problems as they arise
- Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
- Keep current with company policies and procedures
- Responsible for either opening or closing of dispensary (key holder)
- Balance cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Maintain accountability of all team members, in relation to specific job description
- Other duties as assigned by Manager
REQUIREMENTS
- High School Diploma or equivalent
- Must be at least 21 years of age
- Recent and relevant hospitality and/or retail experience required
- Must have reliable transportation
- 2+ year customer service
- Strong customer service skills
- Must possess a positive and professional attitude
- Ability to quickly learn and apply new technologies and systems
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent required
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences
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Company Overview
Windy City Cannabis is an inviting family of hometown cannabis dispensaries where passionate Dispensary Associates connect customers to the most trusted and effective cannabis products for their lifestyle. We offer a curated selection of high-quality products, personalized service, and a warm, welcoming vibe that invites people to stay longer and return often.
Role Overview
We are looking for a customer service-oriented and operationally driven candidate to serve as a keyholder and Agent-In-Charge at our recreational dispensary. The ideal candidate will strive to keep the team morale and energy high while maintaining compliance and company best practices. The Lead Dispensary Associate will provide a genuine experience to customers with professionalism, poise, and patience. A passion for cannabis coupled with a strong adherence to protocol and compliance are a must for this role.
The Lead Dispensary Associate will help to support management initiatives by driving sales, promoting a culture of unparalleled customer service, and supporting operations in both front and back of house. Responsibilities include supporting daily opening and closing activities, accurately receiving and booking deliveries, coaching the team on best practices, and handling the daily ebb and flow of all store related matters while adhering to strict state guidelines and regulations.
As a condition of employment, all newly hired employees of Windy City should be prepared to provide proof of vaccination against COVID-19 prior to their first day of work. Requests for medical or religious accommodation may be made with the company's HR department. Failure to establish proof of vaccination (or approved exemption) may result in offer rescission.
Role Responsibilities
- Support the General Manager and Assistant Manager in all store initiatives
- Learn the ins and outs of the point of sale system
- Review and assist in receiving all deliveries with diligence and accuracy and in accordance with company and state regulations
- Adhere to and promote a culture of compliance and knowledge
- Support and motivate the team in achieving daily, weekly and monthly sales goals
- Demonstrated ability to coach and motivate others
- Proactive; does not wait to be delegated to
- Assist and support team members with positivity and proactivity in all day-to-day matters; communicate with respect and professionalism
- Assist in conducting nightly and monthly inventory audits in accordance with company and state guidelines to ensure there is no diversion of inventory, and effectively respond to discrepancies
- Prepare and effectively lead state inspectors through unannounced inspections
- Support efforts to maintain records for all necessary documents: delivery and inventory manifests, nightly and monthly inventory counts, necessary customer information, log books, inventory adjustments, and destruction reports
- Ability to manage time and respect protocol under fast-paced retail conditions is a must
- Other duties may be assigned, as needed or warranted, by management
- Frequently lifting, moving, carrying store inventory, weighing up to 50 pounds. Occasionally ascending/descending ladders or stairs.
Role Requirements
- Must be at least 21 years of age
- Must have open availability, including evenings and weekends
- Experience in a leadership or keyholder position for 2+ years preferred
- 2+ years experience in cash handling required
- Ability to effectively communicate with staff members and managers
- Working knowledge of inventory and sales reports
- Ability to remain composed and professional under pressure
- Adaptable, responsible, and reliable
- Familiarity with IL Medical Cannabis Program rules and regulations.
- Ability to acquire a state credential by passing required background check and any other requirement listed.
- Proven organizational skills.
- Efficacy with technology and point of sale systems.
- A fundamental understanding of cannabinoids and their effects on the body is required
- A passion for cannabis that is widely translatable
- Ability to satisfy company requirements for vaccination against COVID-19, or obtain approved medical or religious exemption
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
At Windy City Cannabis we are committed to improving the quality of our patients’ lives and restoring well-being. Our cannabis dispensaries are setting a new standard of excellence, emphasizing health and wellness in our clean and modern facilities. Our staff is well trained and attentive, striving to serve patients with great respect and compassion.
Windy City Cannabis provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics.
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Essential Duties and Responsibilities:
The Dispensary Lead Associate is responsible for all Dispensary Associate duties and responsibilities including interacting with, educating, and advising patients face-to-face and by phone, record-keeping, assisting with inventory and cash management as well as interacting with local service providers. The Lead Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients when the Security Guard is otherwise occupied. Additionally, the Lead Dispensary Agent will assist the Dispensary Manager and Assistant Manager with other duties as needed.
Responsibilities
- Greets customers in person or on the phone; schedules appointments; oversees member intake and renewal procedures
- Maintains patient records in compliance with State law and Company policy
- Answers questions about the law and the Company from members and others
- Assists patient in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine
- Acts as an administrator in the inventory and patient tracking system, BioTrack, troubleshooting inventory issues, creating profiles, setting up products and trouble shoots cash discrepancies
- Assists the Dispensary Manager with inventory and cash management, daily and weekly
- Conducts and leads inventory audits
- Abides by standard operating procedures for receiving and stocking both cannabis product and non-cannabis product
- In conjunction with the Dispensary Manager, disposes of product in alignment with state regulations
- Exemplifies customer service and trains employees on how to ensure the best possible customer experience
- Manages the point of sale counter to ensure proper dispensing of product and proper cash handling procedures are being used.
- Maintains a clean, safe, welcoming environment inside and outside the facility
- Other duties may be assigned by the Dispensary Manager according to Company needs
Basic Qualifications:
Education and/or Work Experience Requirements:
- High school diploma or equivalent
- 2+ years’ experience in a fast-paced client-service intensive industry – hospitality and retail backgrounds preferred
- 21 years or older and Able to pass a state mandated background check
Additional Qualifications:
- Computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)
- Familiarity with history and varieties of medical marijuana preferred but not required
- Outstanding phone and in-person customer service skills
- Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress
- Demonstrated proactivity, flexibility, adaptability and multi-tasking
- Ability to maintain confidentiality and ethical conduct
- Skill in accurate cash management and inventory control
- Strong written and oral interpersonal communication skills
- Ability to effectively plan and prioritize
- Ability to focus; attention to detail
- Ability to work effectively as part of a team
- Absolute reliability and honesty
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R. Greenleaf’s Shift Leads are the front line of both customer service and company policy for the Organization’s dispensary locations. A Shift Lead is expected to successfully perform all the duties of a bud tender, while also functioning as a liaison between bud tenders and other management. Those in this position will also be expected to function as a Manager on Duty when assigned. Beyond assisting and educating New Mexico Medical Cannabis Patients and recreational customers, Shift Leads will be expected to assist with dispensary personnel, cash deposits, and inventory, as necessary. Shift Leads are expected to adhere to HIPAA laws, be actively aware of their surroundings, and to work to complete the mission of R. Greenleaf, as well as the policies of the Organization.
Qualifications:
· 1+ Year(s) Retail Experience
· High School Diploma or Equivalent
· Reliable source of transportation
· Excellent written and verbal communication
· Ability to stand for long periods of time, but the Organization will make reasonable accommodations.
· Excellent cash handling skills.
· Excellent customer service skills.
· Excellent attention to detail and time management abilities, including the ability to work efficiently and accurately.
· Intermediate math proficiency.
· Ability to pass a state and federal background check, as well as possession of a New Mexico Driver’s license.
· Passing grades on both HIPAA exams and all applicable organizational competency exams.
Job Type: Full-time
Pay: $18.90 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Weekend availability
Supplemental pay types:
- Tips
Experience:
- Customer service: 1 year (Required)
- Supervising: 1 year (Required)
Work Location: One location
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Shift Lead
Part Time- and / or Full Time Associate
Reports to: General Manager of Retail
Hourly Rate $16-18
Position Summary:
The LSS supports the Store Supervisor in the daily business operations of our retail store. General tasks include supervising employees, positively delivering internal & external customer service within the environment. Carrying out the directives given by the Store Supervisor, and contributing to a positive work environment for employees
Responsibilities
- Foster and maintain a positive work environment
- Effectively communicate all store needs to Store Manager (GM)
- Meet and exceed store sales goals and standards of performance
- Assist in training and developing newly hired Retail Specialists and Department Mangers
- Provide excellent customer service and resolve customer issues effectively
- Assist in receiving, maintaining and monitoring inventory
- Have a solid understanding of all compliance regulations provide from the- Cannabis Control Commission
- Maintain and enforce controls and procedures to ensure store remains compliant
- Prepare pre shift meetings meal and break schedules, housekeeping assignments
- Open and close the store as needed and scheduled
- Support Marketing and promotions
- Ensure visual excellence through product placement, closing standards and implementation of seasonal set-ups are adhered to
- Willingness to be flexible and adapt to the needs of the business
- Has initiative to take on tasks, set own priorities and deadlines to problem solve in the moment
Required Skills
- Prior management experience in a retail environment
- High School Diploma or equivalent required
- 6-12 months retail sales experience
- Must be 21 years or older with the ability to pass a criminal background check
- Desire to succeed in a fast-paced retail environment
- Ability to work flexible hours including evenings, weekends and holidays to meet the needs of the business
Desired Skills
- A great team player
- Willing to learn ambiguity
- Experience working in a retail environment with inventory including some sort if regulated product (e.g., alcohol, pharmaceuticals, perishables)
- Willing to understand the Cannabis rules and regulations in accordance with the compliance state rules set forth by the Cannabis Control Commission
Berkshire Welco
Equal Opportunity Employer to all employees and applicants for employment, without regard to race, sex, color, ethnicity, national origin, religion, gender identity, or sexual orientation. In addition to federal law requirements Berkshire Welco complies with applicable state and local laws governing nondiscrimination in employment in which the company has facilities.
Welco is committed to providing access, equal opportunity and reasonable accommodation for qualified individuals of its work and operations.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekend availability
Supplemental pay types:
- Tips
People with a criminal record are encouraged to apply
Application Question(s):
- For this position, you will need to be currently located within commuting distance. Are you currently residing within a comfortable commuting radius? And are you comfortable with commuting with the potential chance of bad weather?
Work Location: One location
Apply for this job with Berkshire Welco, LLC
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The Herbal Center, a licensed Denver cannabis business, is interviewing qualified candidates to join our Retail Management team.
A Retail Lead manages the daily operations of the dispensary, including store opening/closing, floor staff training & oversight, regulatory compliance, cash handling, and sales. Primary duties of this role include ensuring dispensary operations support sales and marketing goals while maintaining inventory within a secure, fully compliant facility.
The Retail Lead also works directly with the Operations Manager/ Directors/ Owners and or General Managers to execute operational and sales objectives, maximize revenue goals, and ensure sound retail processes.
MANAGER REQUIREMENTS:
- Prior retail lead experience (2 years)
- Previous management experience leading large teams (2 years)
- Bachelor’s Degree in Business or equivalent in professional and life experience
- Experience working in the medical cannabis industry highly desirable
- Experience working in the health & wellness industry highly desirable
- Must be able to pass a criminal background check
- Must be authorized to live and work in the U.S.
- Must be 21 years old.
PHYSICAL REQUIREMENTS:
- Must stand constantly; walk frequently; reach and twist/turn with hands and arms; climb or balance and stoop, kneel, crouch or crawl
- Frequently lift and move up to 20 pounds and occasionally lift and move up to 50 pounds
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
COMPENSATION AND BENEFITS:
- Base pay starts at $17
- Excellent Benefits Package (Health, Dental, Vision) after 90 days
Employment hours are from 8:00a - 10:00pm, 7 days a week. Must be able to work weekends, no exceptions.
TO APPLY: Please attach your RESUME and PICTURE of your badge.
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Herbal Center is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Weekend availability
Education:
- High school or equivalent (Required)
Experience:
- Retail Management: 2 years (Required)
License/Certification:
- MED Occupational Badge (Required)
Work Location: Multiple Locations
Apply for this job with The Herbal Center
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General:
- Must maintain records, have contact with the grow sites, embrace patient education and understand marketing.
- Responsible for keeping up with all changes in local and state law regarding operation of the facility.
- Ensure that only the best and safest quality medicine is available at the dispensary.
- Responsible for greeting patients, orienting them about strains and use, methods of delivery and dosage.
- Must know how each strain works to alleviate the different debilitating
illnesses for which the cannabis was recommended.
- Must be aware of the difference of Indica, Sativa and their hybrids.
- Will maintain records of effectiveness of the strain for the patient for long-term study and future reference and maintain the dispensary legitimacy.
- Should be personable, groomed and knowledgeable about the industry.
- They should attend formal Budtending Seminars or Schooling.
Manager functions:
- Open and close dispensary daily according to schedule.
- Check daily inventory.
- Fill products as needed.
- Make orders if a product is necessary.
- Enter product data when receiving merchandise.
- Weigh and record quantity of products received.
- Maintain purchase history in identified files.
- Coordinate appointments with different required services.
- Make inventory of batches of flowers every Saturday, archive results.
- Process invoices and request equipment.
- Verify daily deposit and search for change.
Customer service for NEW Patients
- Receive patient in the lobby area.
- Must receive the patient with a cordial greeting and present himself with his name.
- Ask if it’s the first time visiting us.
- If yes, request their Medical Cannabis ID Patient card issue by the Health Department of PR.
- Verify that the card it’s valid and request a photo ID like the driver's license or any other valid identification to be able to double check the basic information of the patient.
- Request the medical recommendation; verify eligibility for the flower (punch approved by the health department).
- Provide the FMC forms for new patients and instruct the patient how to complete down the information, read and sign the HIPAA Compliance Patient Consent Form and the Dispensary Code of Conduct.
- Scan documents (patient license, second identification and its recommendation to the BIOTRACK THC tracking program).
- Print copies of documents and place them in the patient's folder.
- Complete all the required information in the BIOTRACK THC tracking system and give it a "check-in" or register it.
- Proceed to accompany the patient to the dispensing area where the authorized patient can observe different products to choose.
- Orienting the patient about strains and use, different products, and dosage.
Customer service for Old Patients
- If the patient is a PREVIOUSLY REGISTERED one, proceed to select it in the Biotrack THC program and give it a "check-in" or register it.
- Verify if their ID it’s still valid and check the doctor's recommendation, then verify if the patient is authorized to buy cannabis in the form of a flower.
- Proceed to accompany the patient to the dispensing area where the authorized patient can observe different products to choose.
- Must use gloves when dispensing the cannabis flower.
- After the patient selects his product, the employee must print a label with his name and information about the product. It must be affixed to the packaging.
- At the moment of completing the transaction, the dispensing technician must ensure that they have selected the correct products before charging.
- Proceed to charge and verify that the cash received its accurate with the transaction.
- After finishing the patient, the dispensary technician must accompany the patient to the door as a courtesy sample.
- File documents after completing a visit in the patient file area. (Verify that you have all the correct information before it is archived **)
How to answer calls
- The dispensary technician should answer the telephone with a friendly tone, you must identify which dispensary is calling accompanied by your name.
- If the patient is interested in making an order via telephone, he or she must be a registered patient to the dispensary beforehand.
- No patient information will be given via phone.
Additional functions:
- Keep dispensing area clean and always collected.
- Keep all area of the dispensary clean like bathrooms, office, halls, etc.
- Locate cannabis products in the showcases in an organized manner.
- Make a daily inventory of the products located in the dispensing area.
- Count the cash register and withdraw the sales of the day.
- Make any function delegated by the Dispensary Manager.
- Available to travel to other Dispensaries if necessary.
SKILLS / QUALIFICATIONS:
- Bachelor’s degree on Business Administration or related area.
- Prefer 2 or more years of experience in a healthcare company and leadership role.
- Experience in customer service preferred in the health industry.
- Basic knowledge of the cannabis plant uses and recommendations.
- Knowledge in record keeping and HIPAA Law.
- Requires good communication skills, both verbal and written.
- Ability to use computers for work order processing, e-mail communication.
- Must possess a high level of accuracy and neatness.
- Basic knowledge of English language reading and speaking.
- Willing to help out in other areas if necessary.
- Have ability to work any shift including weekends and holidays.
REQUIREMENTS:
- You are at least 21 years of age
- You have no felony convictions
- You are willing to participate in an extensive background security check.
- You can qualify and complete the training to obtain the PR Manager Occupational License ID card
Tipo de puesto: Tiempo completo
Salario: $9.00 - $10.00 la hora
Lugar de trabajo: Una ubicaciĂłn
Apply for this job with FIRST MEDICAL CANNABIS LLC
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The Sunday Goods Retail Team is looking for a highly motivated, passionate, detail-oriented and proven leader to join our family and bring the Sunday Goods brand experience to life for our North-Central Phoenix location. The leader will guide a team and is responsible for leading all execution as it relates to sales goals, talent development, driving the business, compliance, merchandising and day in/day out operations. This leader will implement and execute directives and will oversee daily operations while providing a best in class experience!
Essential Functions:
- Set and deliver daily/weekly/monthly goals that align company targets set by Director of Retail.
- Manage day-in/day-out operations, merchandising decisions, inventory management, labor scheduling/budgeting
- Execute/Oversee Standard Operating Procedures and policies that keep dispensary in compliance with regulatory guidelines.
- Provide weekly reporting, store KPI’s, and performance reviews to the Director of Retail.
- Manage controllable costs on P&L within the confines set by Director of Retail.
Skills, Education and Experience:
- Passion for Cannabis, a love for people, competitive spirit, analytical, problem solver, time management, customer/patient focus, 5+ years of experience in a Management role
- MS Office, technical capacity to learn/operate business platforms, ability to lead and manage teams
- Bachelor’s Degree preferred or comparable work experience
Ideally, you also have (optional)
- Dispensary Management Experience, store opening experience
Opportunity for Promotion to higher volume locations/multi-unit management
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Application Question(s):
- What is your desired wage range?
Education:
- Bachelor's (Preferred)
Experience:
- Dispensary: 3 years (Preferred)
- Retail Management: 3 years (Preferred)
Work Location: One location
Apply for this job with The Pharm & Sunday Goods
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Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida’s largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products
We are looking for a dispensary lead to join our team in Miami!
Key Responsibilities:
- Create an environment of “Patients First” focusing on excellent patient interaction
- Recognize and appropriately respond to the patients with ease and compassion
- Maintain the highest level of confidentiality with patient information and interactions
- Multi-task, think critically and work quickly to resolve problems as they arise
- Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
- Keep current with company policies and procedures
- Responsible for either opening or closing of dispensary (key holder)
- Balance cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Maintain accountability of all team members, in relation to specific job description
- Other duties as assigned by Manager
REQUIREMENTS
- High School Diploma or equivalent
- Must be at least 21 years of age
- Recent and relevant hospitality and/or retail experience required
- Must have reliable transportation
- 2+ year customer service
- Strong customer service skills
- Must possess a positive and professional attitude
- Ability to quickly learn and apply new technologies and systems
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent required
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences
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Position Title: Floor Lead
Reports To:Retail Management
Position Summary: One Plant is creating an educational and inviting atmosphere, where patients and customers can comfortably learn about cannabis and purchase cannabis products at the same time. This position requires a motivated and detail-oriented candidate to provide the highest levels of customer service in a licensed retail cannabis dispensary. You will be the first point of contact for customers in the retail space and will educate our customers on product offerings, handle cash transactions, assist with inventory management, comply with State regulations, maintain facility cleanliness, and any other duties assigned by management. This job operates in a professional retail store environment. This position regularly requires a flex schedule, long hours, nights, weekend work, and holiday availability
Essential Duties and Responsibilities:
- Open/Close Store.
- Oversee showroom floor and manage employee breaks.
- Assist Inventory with delivery intake.
- Help organize back-stock and perform inventory counts.
- Stock product strategically on the showroom floor.
- Manage employee breaks.
- Reconcile end of day report.
- Welcome and greet customers as they enter the store.
- Offer help and provide best-in-class customer service.
- Answer customer questions and concerns.
- Attend to the unique and individual shopping needs of each customer.
- Upsell when appropriate; promote current sales, promotions, coupon deals, etc.
- Adhere to all company-wide policies, process, procedures, and requirements
- Maintain a clean, sanitary, and organized work environment.
- Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures. Model best-in-class service experience that consistently exceeds our customer’s expectations.
- Comply with company cash handling policies, procedures, and reporting requirements.
- Accountable for accurately utilized the Point of Sale system.
- Help organize back-stock and perform inventory counts.
- Contribute to a work environment that is positive and compliant with established policies and procedures.
- Organize and replenish stock on the sales floor and ensure the presence of the store is well maintained.
- Comply with all HR policies.
- Cleaning; any time away from your register and you’re not restocking make sure the store is always tidy, well merchandised, and properly stocked.
- Report anything unusual, or any major incidents, to management.
- Work as a team to achieve sales goals.
- Other duties as assigned by the management team.
Required Qualifications:
- Applicants must be 21+ years of age
- Regular attendance
- High School Diploma or GED equivalent required
- Must be willing to work all shifts, weekends, and Holidays
- Computer literate; familiarity using POS systems
- Three or more years of experience in retail sales or customer service preferred
- Three or more years of cash handling experience
- Three or more years or leadership experience
- Must be able to pass a background check
- Must have reliable transportation
- Excellent interpersonal, verbal, and written communication skills
- Best-in-class customer service skills
- Working knowledge of cannabis and cannabis goods available for retail sale.
- Understanding Local, State, and Federal laws, regulations and adhere/enforce DCC regulations
- Strong attention to detail and must have a team-player mentality
- Ability to deal with problems and resolve them in an efficient and professional manner
Job Types:
- Full-time, Part-time
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Day shift
- Night Shift
- Holidays
- Weekends
Supplemental Pay:
- Tips
Experience:
- Customer Service: 2 years (Preferred)
Work Location:
- One location
Hours per week:
- 30-39
Pay frequency:
- Every other week
Paid Training:
- Yes on the job training
Management:
- Store Director
- General Manager
- Assistant General Manager
Employees working per shift:
- 8 - 10
Benefit Conditions:
- Waiting period of 1 year from hire date, eligibility of benefits will apply
Work Remotely:
- No
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Equal Employment Opportunity Policy:
One Plant provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
One Plant is creating an educational and inviting atmosphere, where patients and customers can comfortably learn about cannabis and purchase cannabis products at the same time. This position requires a motivated and detail-oriented candidate to provide the highest levels of customer
service in a licensed retail cannabis dispensary. You will be the first point of contact for customers in the retail space and will educate our customers on
product offerings, handle cash transactions, assist with inventory management, comply with State regulations, maintain facility cleanliness, and any other
duties assigned by management. This job operates in a professional retail store environment. This position regularly requires a flex schedule, long hours, nights, weekend work, and holiday availability.
Apply for this job with Captor Retail Group Inc
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Mary Moderns is the first of its kind cannabis boutique in San Francisco focused on creating a unique cannabis experience. Our vision is to create a world in which everyone is empowered to choose their own path to wellness without fear or barriers and where they can gather, share, educate, and explore wellness products within the community. We find our social responsibility to encompass safe access to legal cannabis and a carefully curated selection of products. At Mary Modern we value our employees and understand their well-being is critical to the company’s success. Join the Mary Modern family at our first location one Geary and become part of something new and exciting.
If you love working in an energized retail setting and have a creative and compassionate streak, you'll thrive with us and enjoy the excitement of an industry that is all about making people feel great.
We are seeking an experienced, passionate Team Lead to lead our team and create exceptional experiences for our customers! An ideal candidate will have the perfect blend of cannabis store management and hospitality management experience in addition to strong leadership and development skills.
The Team Lead is responsible for motivating and developing the store team, driving sales and profitability, assisting on marketing campaigns and local partnerships, setting and assisting in executing customer service standards, product management, and cash management. In addition the Team Lead acts as a representative of the company with enthusiasm, positivity and complies with company policies, procedures, and applicable laws.
Essential Duties & Responsibilities:
- Assistance developing and training of staff
- Drive sales by ensuring guests receive high quality service
- Upholding the brand standards and operating all aspects of the dispensary under the direction of the General Manager
- Oversee dispensary team
- Handle all returns, exchanges and employee purchases
- Ensure all opening and closing duties are completed and the venue is completely secured before departing at night or opening in the morning
- Report all relevant operational information to General Manager/Store Manager
- Handle customer issues and concerns
- POS updates and maintenance in conjunction with inventory personnel
- Collaborate with human resources to ensure compliance with all pertinent employee rules and regulations
- Execute marketing efforts as directed by the marketing team
- Execute quarterly all staff meetings and scheduled cleanings
- Assist with quarterly shift lead reviews, 90-day reviews for new employees as well as annual reviews for all line level staff
- Manage floor to ensure staff is on task at all times
Skills & Qualifications:
- Must be able to input and access information in the POS system, delivery systems, marketing outlets, computers, etc.
- Must be comfortable learning new skills
- Must have a hands-on, proactive management style
- Perform all job functions with attention to detail, speed and accuracy
General Requirements:
- Must live in San Francisco.
- Must be 21 years of age or older
- Able to pass background check and valid Driver’s License
- Must be fully vaccinated for this role
Education & Experience:
- Bachelor’s degree and/or one or more years of management experience preferred
- At least 3 years of management experience in high volume establishments with extensive knowledge in the cannabis industry
Competitive pay with additional benefits, such as medical, included. We welcome all qualified applicants to apply below.
Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: From $26.00 per hour
Benefits:
- Employee discount
- Paid time off
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- San Francisco, CA 94118: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Management: 1 year (Required)
Work Location: One location
Apply for this job with GSDMG LLC
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida’s largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products
We are looking for a Dispensary Lead to join our team in Lake Worth!
Key Responsibilities:
- Create an environment of “Patients First” focusing on excellent patient interaction
- Recognize and appropriately respond to the patients with ease and compassion
- Maintain the highest level of confidentiality with patient information and interactions
- Multi-task, think critically and work quickly to resolve problems as they arise
- Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
- Keep current with company policies and procedures
- Responsible for either opening or closing of dispensary (key holder)
- Balance cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Maintain accountability of all team members, in relation to specific job description
- Other duties as assigned by Manager
Requirements:
- High School Diploma or equivalent
- Must be at least 21 years of age
- Recent and relevant hospitality and/or retail experience required
- Must have reliable transportation
- 2+ year customer service
- Strong customer service skills
- Must possess a positive and professional attitude
- Ability to quickly learn and apply new technologies and systems
- Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent required
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI
- Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences
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Apply for this job with iAnthus Capital
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Higher Grade Dispensary - FULL TIME Specialist/Shift Lead - HIGHLANDS
Higher Grade Medical
Higher Grade is a world leader in providing a premium Cannabis experience to both its customers as well as its staff. Higher Grade isn’t just our name, but our lifestyle. No matter what you are in the mood for (edibles, topicals, superior customer service, or the best flower in town), Higher Grade will surpass all of your marijuana expectations.
Specialist Job Summary: Our specialists do all the work of technicians (budtenders) and additionally have keys to unlock and lock the store, lead inventory counts and adjust inventory, make nightly deposits, arm and disarm the store alarm, approve discounts on the floor, deal with customer complaints and returns, assist with the front desk reception process when necessary and act as the manager on duty when the assistant manager or store manager is not present. Specialists are responsible for achieving the goals of the manager and assistant manager and understanding and uphold compliance with all regulations in our industry and our store policies and operations.
We are looking for a self motivated and ambitious individual that will act with integrity, honesty and gain knowledge to promote our company and our culture. We want to continue our legendary customer service, and create more support for our medical team. Therefore, we are looking for applicants that possess the following attributes:
-Valid MED Badge - ABSOLUTELY NECESSARY
-Must have OPEN availability (weekends and holidays are needed).
-Friendly, helpful and positive attitude!
-Basic math skills required (weighing, pricing, drawer counting, discounting, etc)
-Knowledge in data entry, paperwork filing, and answering phones/communicating with customers is a must
-Solid knowledge about Higher Grade strains and common weights for MEDICAL sales
-General computer skills (Xcel, Word, Emails, Drive, etc.)
-Able to lift up to 50 lbs individually
*** Previous management experience in the Cannabis Industry is preferred but not required.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Denver, CO 80211: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Required)
License/Certification:
- MED Badge to work in the Cannabis Industry? (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: One location
Apply for this job with Higher Grade Medical
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Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida’s largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products
We are looking for a dispensary lead to join our team in Tallahassee!
Key Responsibilities:
- Create an environment of “Patients First” focusing on excellent patient interaction
- Recognize and appropriately respond to the patients with ease and compassion
- Maintain the highest level of confidentiality with patient information and interactions
- Multi-task, think critically and work quickly to resolve problems as they arise
- Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
- Keep current with company policies and procedures
- Responsible for either opening or closing of dispensary (key holder)
- Balance cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Maintain accountability of all team members, in relation to specific job description
- Other duties as assigned by Manager
REQUIREMENTS
- High School Diploma or equivalent
- Must be at least 21 years of age
- Recent and relevant hospitality and/or retail experience required
- Must have reliable transportation
- 2+ year customer service
- Strong customer service skills
- Must possess a positive and professional attitude
- Ability to quickly learn and apply new technologies and systems
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent required
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences
Equal Opportunity Employment
GrowHealthy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, GrowHealthy complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. GrowHealthy expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status.
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Shift Lead of Dispensary
Ethos Cannabis
Website: www.ethoscannabis.com
Company Overview:
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Maryland, and Ohio and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.
Position Summary/Objective:
The Shift Lead of the Dispensary is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service and supervising a team of dispensary employees for the Company's cannabis dispensary location. This position will involve supporting the General Manager and/or Assistant Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Shift Lead will serve as a Manager-on-Duty, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Shift Lead will assist in operating the store in absence of the General Manager.
We are seeking a passionate, driven, detailed-oriented and collaborative Shift Lead to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all customers and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is preferred.
Responsibilities:
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer. Ensure accuracy in cash handling at POS and assume progressive cash management duties as guided and directed by General Manager.
- Adhere to company Standard Operating Procedures
- Understand and assist the General Manager with weekly and monthly sales information
- Maintain a friendly, courteous and professional demeanor at all times
- Coach and support other team members, including Product Associates
- Ensure that the store is clean, safe, and presentable for clients
- Work with other management team members to motivate retail staff, coordinate training, and provide feedback to ensure Company has the best staff in the industry
- Oversee orders and deliveries to ensure accurate order information and timeliness of deliveries
- Assist the dispensary management team with employee schedules and managing employee work hours and vacation requests; may be asked to cover emergency scheduling situations such as an absent Product Associate's shift
- Assist with training of all new employees as well as the re-training of existing employees when needed
- Motivate and work together with General Manager/Assistant Manager and employees to meet and exceed sales goals
- Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system
- Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
- Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors
- Strive to become familiar and proficient at all other tasks and duties of the General Manager
- Assist General Manager with regular and random inventory counts of cannabis, ancillary products, and dispensing supplies
- Supervise Product Associates during General Manager's absence or when directed
- Complete other duties as assigned by General Manager
- Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order
- Lead initiatives, store strategies, and specific projects at the store level that may be assigned by General Manager.
- Report directly to the General Manager of Dispensary
Qualifications:
Education:
- High school diploma or equivalent; bachelor's degree preferred
Work Experience:
- Previous experience in a cannabis retail environment preferred
- 1-2 years retail management experience required
- Thorough understanding of state and local cannabis laws and regulations, and how they apply to the operations of the Company is preferred
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
- Experience in inventory management and reconciliation
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Exceptional team building, communication and people skills
- Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required
- Strong attention to detail, organization skills, and time management abilities
- High level of integrity and a strong work ethic
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
- Exceptional cash management skills
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
- Minimum of 21 years of age
- Possess valid driver's license or state ID card; authorized to work in the U.S.
Compensation:
- Approximately $20/hour
This position is classified as Non-Exempt, and therefore, you will be eligible to receive overtime pay
based on federal and state requirements. While there is no promise of overtime, it may be required
either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be
determined in accordance with local site practice.
Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employee.
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Inventory Lead
COMPANY OVERVIEW
Terrabis is one of the fastest growing cannabis companies in the country, with permits in Missouri, West Virginia, and Illinois. Our mission is simple; we seek to better the lives of our patients and communities that we serve. Our team combines experienced veterans in healthcare and legal cannabis markets to help our patients maximize well-being and fulfillment. We believe patient care starts with connection and strive to create a broader understanding of cannabis use through patient and community education. Operating in what is the fastest growing industry in the country, we are always looking for new talent to join our team.
POSITION SUMMARY
The ideal candidate will receive product from our vendors and ensure the validity of the delivery. You will label all product and ensure the proper inventory control processes are in place. This specialized role will record, arrange, and package patient and caregiver orders with accuracy. PCA's are expected to inspire patient confidence in Terrabis and assist in creating long-term loyalty to our brand. Providing quality product and fulfilling patient orders accurately is one way we will achieve this goal. A successful PCA will be able to elevate company standards, achieve goals, provide excellent product suggestions and guidance, and exceed the patient's expectations.
Reports To: Assistant Manager & General Manager
Location: Kansas City, MO
Responsibilities
- Maintains strict inventory controls to ensure full, comprehensive regulatory compliance.
- Receive product from vendors and maintain inventory by checking stock to determine inventory level, anticipating needed products, and making recommendations to GM for ordering.
- Sort, label, stock and perform inventory audits for all products.
- Process orders and ensure all information is complete and accurate.
- Comply with all security measures and quality standards.
- In partnership with the General Manager, order and replenish existing medicated product inventory and pass purchase orders to COO for approval.
- Have a comprehensive knowledgeable of all products, of the cannabis industry, and of any relevant cannabis-related subject matter.
- Be knowledgeable of all specials or promotions, including in-store weekly/daily deals.
- Participate in staff events, outings, and promotional events.
- Be active on company social media (sharing, liking, and posting all content shared on Terrabis social media accounts).
- Read industry publications to keep up to date on current / future trends in the industry.
- Ensure you are early or on-time for all shifts and any mandatory events or meetings.
- Ensure your uniform is clean and that you are prepared for your scheduled shift.
- Assist with running side work, stocking, and cleaning, patient areas, breakroom, patient/employee restrooms, disposing of trash and sanitizing work/common spaces during all downtime.
- Perform other duties or projects, as assigned by managers.
Qualifications
- 1+ years of Pharmacy Tech experience.
- A strong understanding of necessary math concepts.
- High school diploma, or equivalent.
- Detailed oriented.
- Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, and cannabis therapies previous knowledge a HUGE plus!
- Ability to listen well and effectively communicate, both verbally and in writing, with various audiences.
- Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email.
- Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures.
Additional Requirements
- Must be 21 years or older
- Must pass all required background checks.
- Possess valid driver's license or state ID.
- Remain compliant with all legal or company regulations for working in the industry.
Working Conditions
- While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions.
- PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching down.
Additional Information
Terrabis is an Equal Opportunity Employer
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MPX NJ is part of a larger, well-capitalized network of companies brought together to support best-in-class licensed cannabis cultivators, processors and dispensaries throughout the United States. We are a patient first focused organization providing top quality medical cannabis in a compassionate, warm environment. We aim to be an employer of choice and as such offer a robust compensation package including competitive salary, full medical benefits, and employee discounts!
Summary/Objective:
The Dispensary Lead, reporting directly to the Retail General Manager, is responsible for assisting in managing all daily operations of the dispensary, leading a patient-centric team and achieving Company standards of professionalism and compassionate patient service. Additionally, the Dispensary Lead implements and maintains the policies and procedures of the Company and ensures compliance with all state and local laws and regulations.
Position Responsibilities:
- Responsible for either opening or closing of dispensary (key holder)
- Balancing cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Updating Communication Binder for most current information for team members
- Auditing patient intake forms for accuracy and completion
- Assisting with Verified Financial Hardship (VFH) program
- Maintaining accountability of all team members, in relation to specific job description
- Performing general office work, such as filing records, operating copy machines, and using email
- Upholding all Company policies and procedures
- Providing General Manager with feedback on inventory levels and sales on a weekly basis
- Ensuring that all dispensary agents maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
- Helping educate all team members on product offerings and any changes in state or city regulations
- Assisting with coordinating patient home delivery schedule with Delivery Manager
- Participating in weekly and quarterly management meetings
Company Culture:
- Being a company brand ambassador and representing the brand appropriately.
- Building relationships with community leaders and trust from our neighbors.
- Following and implementing the company’s core values, including respect, diversity, sustainability, research and service.
- Ensuring adherence to the company’s cultural principles.
- Maintaining dispensary aesthetic according to the company’s brand, including music selection and daily cleanliness.
- Participating and embracing a highly motivated team environment.
- Implementing brand sales marketing strategies.
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent preferred
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI.
- Must be able to lift and carry up to 75lbs.
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences, and Work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.
MPX NJ encourages applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. MPX NJ believes in creating and sustaining a robust policy of inclusivity and diversity. MPX NJ recognizes that diversity in the workforce is key to the integrity of a company’s commitment to its community.
We value all team members by embracing their diverse talents, perspectives, and experiences, and fostering inclusion that inspires innovation, encourages respect and promotes unlimited success. Our goal is to attract and sustain a diverse workforce by recruiting, hiring, developing and retaining high-performing employees who work collaboratively to carry out the mission of MPX NJ.
Individuals seeking employment with MPX NJ that have any Criminal Offender Record Information remain eligible for employment subject to applicable law and regulation.
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Who we are…
At High Profile Cannabis Shop our product is cannabis, but our most important asset is our people. We believe in hiring locally, offering competitive compensation packages, and giving our employees an opportunity to learn and grow.As a company, we are committed to being active corporate citizens who celebrate diversity and inclusion, and are proud to provide employment opportunities to women, Black, African American, Hispanic, Latinx, and Indigenous people, veterans, persons with disabilities or L.G.B.T.Q.+ members. We are also seeking to employ Massachusetts residents who are 21 years or older and either live in area of discorporate impact as defined by the Massachusetts Commission or have a past drug conviction.
Benefits:
- Medical, Dental, & Vision Insurance
- Short- & Long-Term Disability Insurance
- Life Insurance
- Paid time off
- Employee discount
- 401(k)
- Referral program
- Holiday Pay
- Company Swag
We are looking for a FULL TIME Shift Lead to join the new High Profile - Roslindale team, who can help guide patients through the process of understanding, selecting and acquiring cannabis products!
Address: 3995 – 3997 Washington St. Roslindale MA 02131
In this role you will….
- Provide the highest level of customer service by making the patient's experience the priority.
- Assist patients to better understand product offerings and benefit.
- Educate patients on cannabis properties and selection of proper genetics according to their desired effect, relief for patients' aliments or per request.
- Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.
- Handle customer complaints in a professional manner; handle escalated manners when Store Manager or Assistant Manager are not present.
- Maintain product knowledge and keep up on current cannabis trends.
- Accurately use and maintain Point of Sale (POS) system.
- Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
- Utilize down time productively to ensure sales floor is properly stocked for team members and next shift; Delegate and confirm team members are completing shift duties.
- Open and close the store, assist with intake of product, inventory counts, and daily cash balancing.
- Split tips, within company guidelines, among team members at the end of the business day when Store Manager is not present.
- Contribute in management and store meetings, offering suggestions for employee development, sales opportunities, and organizational improvements.
Skills and experience you have...
- 3+ years' customer service experience, High school diploma or General Education Diploma (GED)
- Experience opening and closing a retail store or restaurant preferred.
- Experience with POS systems, and cash handling practices.
- Commitment to reaching Key Performance Indicators on a regular basis.
- Effective multi-tasker with demonstrated ability to prioritize tasks.
- Ability to work independently with little or no direct supervision.
- Demonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
- Knowledge of state and local regulations preferred.
- Ability to pass a background check and is 21 years of age.
C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation and processing experts. We produce and sell the highest quality cannabis flower and extracted products (Cloud Cover Cannabis) at our state-of-the-art facilities and retail storefronts (High Profile Cannabis Shop) throughout Michigan, Missouri, and Massachusetts, and Oregon. Learn more at www.C3Industries.com (http://www.c3industries.com/).
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Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Join our Team at the Weed St. Store!
Summary The Lead Dispensary Associate is responsible for assisting the Dispensary Management team in all operational aspects of running the dispensary and ensuring each patient receives outstanding service by providing a positive and friendly environment. Assist Patients with their personal needs, maintaining solid product knowledge, and always provide the highest level of customer service.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Assist the Dispensary Manager and the Dispensary Assistant Manager in all activities related to inventory management
- Assist the Dispensary Manager and the Dispensary Assistant manager in all activities and responsibilities related to Standard operating procedure compliance and training
- Assist the Dispensary Manager and the Dispensary Assistant Manager in all activities related to opening and closing the dispensary
- Provide exceptional customer service in accordance with established standards
- Develop and maintain rapport with our Patients, vendors, service providers, and staff.
- Ensure Patients' concerns and/or questions are solved and answered promptly and efficiently, and communicate Patient requests and/or problems to the Manager when needed.
- Recommend, select and help locate the proper medicine for Patients depending on their individual needs and Physician Certification.
- Communicate the effects of different types of cannabis to Patients clearly and effectively.
- Ring up sales on Point of Sale System and process cash transactions.
- Ensure strict controls to protect organization assets at the direction of management.
- Set up and break down display cases daily. Assist in display maintenance and housekeeping.
- Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
- Facilitate the new membership and Patient renewal processes.
- Perform data entry and manage the Patient database.
- Dispensing medical cannabis in Medical Marijuana Use Registry.
- Answer phone calls and forward them to the appropriate staff member.
- Book appointments for Patients for services they request.
- Maintain a current stock of Educational materials, new patient folders, etc.
- Frequently maintain dispensary's cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping, and sanitization.
- Maintain a positive work environment conducive to trust and respect.
- Maintain the strictest confidentiality in compliance with HIPAA guidelines.
- Perform other related work as required.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Work Experience
- Demonstration of knowledge and proficiency of all Standard Operating Procedures related to dispensary operations
- Previous experience as a pharmacy technician, bank teller, or other work experience with strict compliance standards is preferred.
- High school diploma or general education degree (GED); or six months of related experience and/or training; or equivalent combination of education and experience.
- Retail, cash handling and Point of Sales (POS) experience required.
- Working knowledge of Microsoft Office.
- Experience in the medical cannabis industry is highly desirable, but not required.
- Must be 21 years old
- Subject to criminal background check per state cannabis regulations
- Excellent oral and written communication skills
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
Working knowledge of Microsoft Office.
Physical Demands
Work may require prolonged sitting/standing, some bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus. Requires lifting to 50 pounds occasionally.
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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We are looking for a Dispensary Lead to join our team!
Key Responsibilities:
- Create an environment of “Patients First” focusing on excellent patient interaction
- Recognize and appropriately respond to the patients with ease and compassion
- Maintain the highest level of confidentiality with patient information and interactions
- Multi-task, think critically, and work quickly to resolve problems as they arise
- Create and execute patient orders based on the needs described by the patient
- Keep current with company policies and procedures
- Responsible for opening and/or closing of the dispensary (key holder)
- Balance cash and product inventory as part of the daily procedure
- Observing and participating in patient services during consultation and sale
- Maintain accountability in relation to the duties assigned.
- Other duties as assigned by Manager
Requirements:
- High School Diploma or equivalent
- Must be at least 21 years of age
- Recent and relevant hospitality and/or retail experience required
- Must have reliable transportation
- 2+ year customer service
- Strong customer service skills
- Must possess a positive and professional attitude
- Ability to quickly learn and apply new technologies and systems
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent desired
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass a state background check.
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts mostly standing;
- Flexible schedule availability including nights, weekends, and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences
Job Types: Full-time, Part-time
Pay: $14.00 - $19.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
We have HIPPA air filters running 24/7 and sanitizing surfaces throughout the day.
Ability to commute/relocate:
- Cockeysville, MD 21030: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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Reports to (Chain of Command): Vice President of Retail and Merchandising, Director of Retail Operations, Retail Support Program Manager, and Store Manager
Position Level: 2
Summary of Position: R. Greenleaf’s Shift Leads are the front line of both customer service and company policy for the Organization’s clinic locations. A Shift Lead is expected to successfully perform all the duties of a Budtender, while also functioning as a liaison between Budtender and other management. Those in this position will also be expected to function as a Manager on Duty when assigned. Beyond assisting and educating the customers and medical patients of New Mexico, Shift Leads will be expected to assist with clinic personnel, cash deposits, and inventory, as necessary. Shift Leads are expected to adhere to HIPAA laws, be actively aware of their surroundings, and to work to complete the mission of R. Greenleaf, as well as the policies of the Organization.
Qualifications:
· 1+ Year(s) Retail Experience
· High School Diploma or Equivalent
· Reliable source of transportation
· Excellent written and verbal communication
· Ability to stand for long periods of time, but the Organization will make reasonable accommodations.
· Excellent cash handling skills.
· Excellent customer service skills.
· Excellent attention to detail and time management abilities, including the ability to work efficiently and accurately.
· Intermediate math proficiency.
· Ability to pass a state and federal background check, as well as possession of a New Mexico Driver’s license.
· Passing grades on both HIPAA exams and all applicable organizational competency exams.
Job Type: Full-time
Pay: From $18.90 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
Ability to commute/relocate:
- Ruidoso, NM 88345: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Join our team at Pavilions!
Summary The Lead Store Associate is responsible for assisting the Stoere Management team in all operational aspects of running the dispensary and ensuring each patient receives outstanding service by providing a positive and friendly environment. Assist Patients with their personal needs, maintain solid product knowledge, and always provide the highest level of customer service.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Assist the Store Manager and the Store Assistant Manager in all activities related to inventory management.
- Assist the Store Manager and the Store Assistant Manager in all activities and responsibilities related to Standard operating procedure compliance and training.
- Assist the Store Manager and the Store Assistant Manager in all activities related to opening and closing the dispensary.
- Provide exceptional customer service in accordance with established standards.
- Develop and maintain rapport with our Patients, vendors, service providers and staff.
- Ensure Patients' concerns and/or questions are solved and answered promptly and efficiently and communicate Patient requests and/or problems to Manager when needed.
- Recommend, select and help locate the proper medicine for patients depending on their individual needs and Physician Certification.
- Communicate the effects of different types of cannabis to patients clearly and effectively.
- Ring up sales on Point-of-Sale System and process cash transactions.
- Ensure strict controls to protect organization assets at the direction of management.
- Set up and break down display cases daily. Assist in display maintenance and housekeeping.
- Assist in processing and replenishing merchandise and monitoring floor stock and participate in inventory counts.
- Facilitate the new membership and Patient renewal processes.
- Perform data entry and manage the Patient database.
- Dispensing medical cannabis in Medical Marijuana Use Registry.
- Answer phone calls and forward to the appropriate staff member.
- Book appointments for Patients for services they request.
- Maintain a current stock of Educational materials, new patient folders etc.
- Frequently maintain dispensary's cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.
- Maintain a positive work environment conducive to trust and respect.
- Maintain strictest confidentiality in compliance with HIPAA guidelines.
- Perform other related work as required.
Competencies
- To perform the job successfully, an individual should demonstrate the following competencies:
- Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Teamwork - Supports everyone's efforts to succeed.
- Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
- Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
- Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
- Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
- Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
- Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
- Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
- Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
- Initiative - Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Work Experience
- Demonstration of knowledge and proficiency of all Standard Operating Procedures related to dispensary operations
- Previous experience as a pharmacy technician, bank teller, or other work experience with strict compliance standards preferred.
- High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.
- Retail, cash handling and Point of Sales (POS) experience required.
- Working knowledge of Microsoft Office.
- Experience in medical cannabis industry highly desirable, but not required.
- Must be 21 years old
- Subject to criminal background check per state cannabis regulations
- Excellent oral and written communication skills
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
Working knowledge of Microsoft Office.
Physical Demands
Work may require prolonged sitting/standing, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus. Requires lifting up to 50 pounds occasionally.
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Job Title: Shift Lead
Reports to: Retail Supervisor, Dispensary Manager
Supervises: Dispensary Associates
Oversees: Retail
Organization: Berkshire Welco
Effective Date: 10/5/2022
Core Duties:
The role of the Shift Leads is to ensure that established guidelines are adhered to and that procedures for the daily operations of the retail facility run smoothly. Duties include overseeing Dispensary Associates regarding on-floor transactional assistance, helping the Floor Supervisor in ensuring that staff follow all established procedures for customer facing transactions, overseeing cash management, opening and closing the dispensary as necessary onboarding & training new dispensary associates, creating/monitoring daily schedules, and maintaining the general cleanliness of the facility. The Shift Leads will embrace continued education as it relates to the cannabis industry and be a team player.
Principal Responsibilities:
The primary responsibilities of the Shift Leads are to follow the instructions of the Retail Supervisor regarding customer service, customer education and cash management.
- 80% Daily Tasks: customer facing transactions, customer education, cash management, store operations, and assuring the retail space is compliant with all regulations.
- 10% Complete janitorial duties: focusing on the Retail Floor(clean counters, tables, bathroom, floors, display cases)
- 10% Other Duties assigned by the Retail Supervisor and/or Dispensary Manager.
Essential Work Experience and Qualifications:
- Customer service experience
- Cash handling experience
- Management experience preferred
- Cannabis industry experience a plus but not necessary!
- Knowledgeable about cannabis: genetics, laws, medicinal values, culture and trends of the industry.
Physical Requirements / Work Environment:
- Shift Leads must be able to stand for long periods of time with appropriate breaks.
- Shift Leads will assist in moving product throughout the facility and must be able to lift 30 pounds.
- Must be comfortable working in a bustling Retail environment with music playing and voices talking.
- Weekend/holiday/evening availability required
Employee Name: Employee Signature:
Date:
Manager Name: Manager Signature:
Date:
The above job description in no way states or implies these duties are the only duties performed by this employee. The incumbent is expected to perform other related duties necessary for the effective operation of the Company.
Berkshire Welco reserves the right to change or alter any of the above duties and responsibilities according to the operational needs of the Company.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Sheffield, MA 01257: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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COMPANY OVERVIEW
Terrabis is one of the fastest growing cannabis companies in the country, with permits in Missouri, West Virginia, and Illinois. Our mission is simple; we seek to better the lives of our patients and communities that we serve. Our team combines experienced veterans in healthcare and legal cannabis markets to help our patients maximize well-being and fulfillment. We believe patient care starts with connection and strive to create a broader understanding of cannabis use through patient and community education. Operating in what is the fastest growing industry in the country, we are always looking for new talent to join our team.
JOB SUMMARY
Lead Patient Care Associates (LCPA) are responsible for assessing the needs of our patients and educating/guiding them in selecting the appropriate cannabis products to meet their needs. They embody the "patients first" approach, while ensuring high levels of patient satisfaction through excellent service. A successful LPCA will be able to elevate company standards, achieve sales goals, provide excellent product suggestions and guidance, and exceed the patient's expectations. LPCA's are expected to inspire patient confidence in Terrabis and assist in creating long-term loyalty to our brand. The Lead Patient Care Associate is responsible for patient and caregiver orientation, data, paperwork, and upkeep. They must maintain accurate records of patient and caregiver identification and registration documents, manage customer traffic flow, and respond to customer and caregiver inquiries. The LPCA must record, arrange, and package patient and caregiver orders. The Lead Patient Care Associate must maintain a professional appearance, organized work environment and facility appearance. In addition to the duties listed, the LPCA will work with direction from the General Manager to provide in-store training to new Patient Care Associates and support an atmosphere that foster's learning.
Reports To: Assistant Manager & General Manager
Direct Reports: None
Salary: $16/hour to start and $17/hour after 90 day introduction period.
Responsibilities:
- Maintains strict inventory controls to ensure full, comprehensive regulatory compliance across all dispensary operations.
- Ensure POS stations are ready to go at store opening.
- Always maintain fully stocked and clean POS stations.
- Ensure PCA opening and closing checklists are completed in a timely manner.
- Participate in periodic staff meetings.
- Always maintain proper cash handling procedures.
- Ensure all patients are greeted as they arrive and wished farewell at their departure.
- Ensure all patients always receive excellent customer service, in every interaction.
- Inform management and supervisors of any low-stock product or other inventory issues.
- Have a comprehensive knowledgeable of all products, of the cannabis industry, and of any relevant cannabis-related subject matter.
- Be knowledgeable of all specials or promotions, including in-store weekly/daily deals.
- Participate in staff events, outings, and promotional events.
- Be active on company social media (sharing, liking, and posting all content shared on Terrabis social media accounts).
- Read industry publications to keep up to date on current / future trends in the industry.
- Ensure each patient receives your full attention during the entire interaction.
- Provide in-store new hire training to incoming Patient Care Associates with direction from the Training Manager.
- Act as a mentor/buddy to the new Patient Care Associate as needed.
- Answer questions from new hires and provide reliable and accurate information.
- Support an atmosphere that foster's learning.
- Always keep all personal items off the sales floor.
- Ensure you are early or on-time for all shifts and any mandatory events or meetings.
- Ensure your uniform is clean and that you are prepared for your scheduled shift.
- Assist with running side work, stocking, and cleaning, patient areas, breakroom, patient/employee restrooms, disposing of trash and sanitizing work/common spaces during all downtime.
- Perform other duties or projects, as assigned by managers.
Qualifications
- 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
- High school diploma, or equivalent.
- Consistent demonstration of excellent customer service skills.
- Previous experience with POS systems.
- Previous training experience a huge plus.
- Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, and cannabis therapies - previous knowledge a HUGE plus!
- Ability to listen well and effectively communicate, both verbally and in writing, with various audiences.
- Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email.
- Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures.
Additional Requirements
- Must be 21 years or older.
- Must pass all required background checks.
- Possess valid driver's license or state ID.
- Remain compliant with all legal or company regulations for working in the industry
Working Conditions
- While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions.
- PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or down.
Additional Information
Terrabis is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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About us:
UpTop is your local shop on a mission to elevate your day. You should be able to buy the cannabis products you want. Our job is to make an easy and enjoyable experience where patients feel comfortable and understood. We've thoughtfully designed an engaging neighborhood space that not only feels friendly and inviting but helps you discover new favorites and old classics every step of the way. No matter if you're stopping in to explore or picking up–we're always happy to give you a hand. UpTop believes in community and inclusivity. We celebrate and respect our customers and our surrounding communities wherever our doors are open.
What's a Lead Dispensary Agent?
Think of a Lead Dispensary Agent as a Shift Lead. On top of helping our patients and customers, they also support our Dispensary Agents on the floor with any questions and some training support from time to time. A successful Lead Dispensary Agent is patient driven and offers a positive experience to each of our neighborhood guests, and internal staff without judgement.
The Daily Grind (duties)
Our Dispensary Agents are the face of UpTop. This means we look for enthusiastic and motivated talent – in particular, those who have worked in a fast-paced, customer facing retail setting.
Customer/Patient Service
- Welcoming but not Fake – Checking in, picking up, or checking out we're always upbeat and actively looking for ways to help customers find what they need.
- Trustworthy but not intimidating – Our approach to the dispensary experience inspires credibility and positions us as an expert go-to-resource for cannabis products
- Charismatic but not arrogant – We keep things personable, approachable, and engaging.
Build Relationships
- Get to know the guest – offer a personalized experience so the next time they swing by you have an idea of what products they like!
Take the Lead
- Sometimes things get a bit busy in the vault. Providing that extra help to our Inventory Manager so everything stays in order is important. This can include cycle counting, stocking, and some additional items as needed.
- Openings and closing – all leads help with opening and closing duties based on their schedules. This ensures we check all the boxes each morning and each night as we prepare for the next shift!
Teamwork makes the dream work!
- You get to work with a stellar group of UpTop team members who not only help our guests but help each other. It's important for us to nurture a culture of acceptance and support. If you see someone needs help, ask, and jump in. We lean on each other to get things done.
Always Aim Higher
- To grow we need to learn – self education and working with your managers to learn the systems and product is key. That way you can help all our awesome guests get exactly what they're looking for with confidence.
Got what it takes? (Must Haves)
- High School Diploma or equivalent.
- 2+ years of retail or hospitality (customer facing) experience.
- Must be 21 years of age and able to register as a cannabis agent with the state.
- Proficient in using Word, Excel, Email, etc.
- Ability to squat, kneel, bend over, and reach with little or no assistance.
- Comfortable working in a high-volume, fast-paced (fun) retail environment.
- Desire to learn about cannabinoids, terpenes, and product application/consumption methods.
UpTop prides itself on being an EEO employer. Our goal is to recruit and retain the most talented individuals from a diverse pool of candidates. Diverse minds, backgrounds, and skills mark our inclusive culture. We strongly encourage all interested applicants to apply.
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Health for Life- Baltimore (HFL) is part of a larger, well-capitalized network of companies brought together to support best-in-class licensed cannabis cultivators, processors and dispensaries throughout the United States. We are a patient first focused organization providing top quality medical cannabis in a compassionate, warm environment. We aim to be an employer of choice and as such offer a robust compensation package including competitive salary, full medical benefits, and employee discounts!
Summary/Objective:
The Dispensary Lead, reporting directly to the Retail General Manager, is responsible for assisting in managing all daily operations of the dispensary, leading a patient-centric team and achieving Company standards of professionalism and compassionate patient service. Additionally, the Dispensary Lead implements and maintains the policies and procedures of the Company and ensures compliance with all state and local laws and regulations.
Position Responsibilities:
- Responsible for either opening or closing of dispensary (key holder)
- Balancing cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Updating Communication Binder for most current information for team members
- Auditing patient intake forms for accuracy and completion
- Assisting with Verified Financial Hardship (VFH) program
- Maintaining accountability of all team members, in relation to specific job description
- Performing general office work, such as filing records, operating copy machines, and using email
- Upholding all Company policies and procedures
- Providing General Manager with feedback on inventory levels and sales on a weekly basis
- Ensuring that all dispensary agents maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
- Helping educate all team members on product offerings and any changes in state or city regulations
- Assisting with coordinating patient home delivery schedule with Delivery Manager
- Participating in weekly and quarterly management meetings
Company Culture:
- Being a company brand ambassador and representing the brand appropriately.
- Building relationships with community leaders and trust from our neighbors.
- Following and implementing the company’s core values, including respect, diversity, sustainability, research and service.
- Ensuring adherence to the company’s cultural principles.
- Maintaining dispensary aesthetic according to the company’s brand, including music selection and daily cleanliness.
- Participating and embracing a highly motivated team environment.
- Implementing brand sales marketing strategies.
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent preferred
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI.
- Must be able to lift and carry up to 75lbs.
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences, and Work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.
HFL encourages applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. HFL believes in creating and sustaining a robust policy of inclusivity and diversity. HFL recognizes that diversity in the workforce is key to the integrity of a company’s commitment to its community.
We value all team members by embracing their diverse talents, perspectives, and experiences, and fostering inclusion that inspires innovation, encourages respect and promotes unlimited success. Our goal is to attract and sustain a diverse workforce by recruiting, hiring, developing and retaining high-performing employees who work collaboratively to carry out the mission of HFL.
Individuals seeking employment with HFL that have any Criminal Offender Record Information remain eligible for employment subject to applicable law and regulation.
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Dispensary Lead
**MUST HAVE OPEN AVAILABILITY OVERNIGHTS & WEEKENDS**
Position Description
Location: PURE TONIC – STOREY COUNTY
Status: FULL-TIME
Pay TYPE: HOURLY
Reports to: Inventory Control Manager, Assistant General Manager, General Manager
Supervises: Dispensary Staff
Position Summary
Stellar customer service and compassionate customer care is the order of the day for the Dispensary Lead. Increasing company profitability, providing exceptional customer service and maintaining accurate inventory levels is the order of the day for Dispensary Leads. Efficient and accurate transactions along with a positive customer experience are the primary goals of Pure Tonic.
The floor advising staff is the heartbeat of the dispensary, so the Dispensary Lead should strive for superb listening skills, display a high level of professionalism, and be flexible. Dispensary Leads provide knowledgeable guidance and education to both customers & staff about Pure Tonic services and products.
The Dispensary Lead should strive for superb listening skills, display a high level of professionalism, and be flexible. The Dispensary Lead must also have in depth knowledge of the Point-of-Sale (POS) and Inventory Control system in order to lead staff carrying our Order Fulfillment and Inventory Control duties so that full regulatory compliance is maintained at all times. The Lead Dispensary Staff must be able to oversee Dispensary Staff in order to provide for complete regulatory compliance and a great customer experience.
Core Duties - The duties of the Dispensary Lead include, but are not limited to, the following:
Daily Operations:
- Leads are keyholders that will be responsible for conducting opening and closing duties.
- Must be versed in guest intake, sales floor presence and point-of-sale (POS) transactions.
- Must be versed in processing returns, exchanges, and various other POS transactions.
- Handle Customer Service issues as needed.
- Notifying Leads when change for registers are running low or when till counts are high.
- Opening and closing procedures for POS and cash drawers.
- Providing change for registers
- Responsible for maintaining visual merchandising for refrigerated products, product displays, flower displays, and POS station overall cleanliness.
- Maintain a clean and presentable sales floor in addition to the overall cleanliness of the dispensary.
- Provide guidance and assistance to dispensary staff for maintaining accurate inventory levels, accurate order fulfillment, current documentation of customers, upkeep of operational computers and equipment for daily use.
- Assist in maintaining visual standards of products throughout the dispensary.
- Lead and assist in express sales, curbside sales, and online sales.
- Lead and assist in preparing express orders, curbside orders, and online orders.
- Monitoring registers when running low or when till counts are high.
- Direct all media and publicity inquiries to the Dispensary Manager/Assistant Manager.
- Assist Managers with research, communications, training, and additional projects & tasks as needed.
- Manages dispensary staff and dispensary operations when a Dispensary General Manager or Assistant General Manager is unavailable
Customer Service:
- Help to maintain the efficient workflow of orders and customers.
- Provide a warm welcome for all. Escort customers around the dispensary as needed.
- Ensures that inventory counts are completed regularly and in a timely manner.
- Trains other employees in cycle counting and inventory control.
- Develops and implements procedures for ensuring that adequate inventory levels are present.
- Validate customer info and availability in the METRC database.
- Accurately record customer data from all sales.
- Provide test results (COA’s) as requested by patrons.
- Record all customers notes in the POS and inventory control system.
On-Going:
- Keep up-to-date with training and personal education as required by state and local regulations.
- Attend and participate in shift change briefings and company meetings, suggest ideas and solutions for improving the customer experience as well as the employee experience.
- Uphold a culture of communication, encouragement, and positive support for peers, management, and customers.
- Readily locate or have on-hand current test results for all products.
Physical Requirements
As a Dispensary Lead, you will be required to stand for long periods of time, moving about in confined spaces, bend, stretch, and reach. Some heavy lifting is required from time to time. Must be able to perform basic office work; filing, organizing, printing. Must also be able to perform basic computing skills and Point-of-Sale duties.
Qualifications
Minimum high school education with 1-2 years customer service and/or inventory control experience preferably in a retail setting. Dispensary Leads must possess an acute sense of awareness for reading customers, listening to their needs, and presenting the right products as well as attention to detail for all inventory regulations. Having sales experience is important but not required. Compassion for customers and confidence in the cannabis knowledge base are key attributes that qualified candidates must have.
A willingness to learn, the grit to adapt to an ever changing environment, proficient on Windows, Mac, and Google platforms, are also ideal for Lead Dispensary Staff candidates.
Must be 21 years of age.
Must have a valid Nevada Cannabis Agent Card and have the card while performing any business-related activities for Pure Tonic.
Must have a valid driver’s license and provide fingerprints for background check for an agent card to be considered. May not have an excludable felony conviction or drug related offense according to CCB regulation.
Must have reliable transportation for travel to and from work.
Must be knowledgeable and be able to provide information on Cannabis and Cannabis related products.
Authority
Operates with direct supervision from Assistant Dispensary Manager and Dispensary Manager. Follows established policies and procedures and contributes to the development of new concepts, policies, and procedures as necessary to perform job duties and tasks.
Disclaimer
Pure Tonic reserves the right to change or assign other duties to this job description. Employment with Pure Tonic is voluntary, and is subject to termination by employee or Pure Tonic at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to conflict with or to eliminate or modify in any way the employment-at-will status of Pure Tonic employees.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Overnight shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Sparks, NV 89434: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida’s largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products
We are looking for a Dispensary Lead to join our team in Daytona Beach!
Key Responsibilities:
- Create an environment of “Patients First” focusing on excellent patient interaction
- Recognize and appropriately respond to the patients with ease and compassion
- Maintain the highest level of confidentiality with patient information and interactions
- Multi-task, think critically and work quickly to resolve problems as they arise
- Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
- Keep current with company policies and procedures
- Responsible for either opening or closing of dispensary (key holder)
- Balance cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Maintain accountability of all team members, in relation to specific job description
- Other duties as assigned by Manager
Requirements:
- High School Diploma or equivalent
- Must be at least 21 years of age
- Recent and relevant hospitality and/or retail experience required
- Must have reliable transportation
- 2+ year customer service
- Strong customer service skills
- Must possess a positive and professional attitude
- Ability to quickly learn and apply new technologies and systems
- Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent required
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI
- Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences
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Shift Lead of Dispensary
Ethos Cannabis
Website: www.ethoscannabis.com
Company Overview:
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Maryland, and Ohio and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.
Position Summary/Objective:
The Shift Lead of the Dispensary is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service and supervising a team of dispensary employees for the Company's cannabis dispensary location. This position will involve supporting the General Manager and/or Assistant Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Shift Lead will serve as a Manager-on-Duty, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Shift Lead will assist in operating the store in absence of the General Manager.
We are seeking a passionate, driven, detailed-oriented and collaborative Shift Lead to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all customers and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is preferred.
Responsibilities:
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer. Ensure accuracy in cash handling at POS and assume progressive cash management duties as guided and directed by General Manager.
- Adhere to company Standard Operating Procedures
- Understand and assist the General Manager with weekly and monthly sales information
- Maintain a friendly, courteous and professional demeanor at all times
- Coach and support other team members, including Product Associates
- Ensure that the store is clean, safe, and presentable for clients
- Work with other management team members to motivate retail staff, coordinate training, and provide feedback to ensure Company has the best staff in the industry
- Oversee orders and deliveries to ensure accurate order information and timeliness of deliveries
- Assist the dispensary management team with employee schedules and managing employee work hours and vacation requests; may be asked to cover emergency scheduling situations such as an absent Product Associate's shift
- Assist with training of all new employees as well as the re-training of existing employees when needed
- Motivate and work together with General Manager/Assistant Manager and employees to meet and exceed sales goals
- Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system
- Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
- Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors
- Strive to become familiar and proficient at all other tasks and duties of the General Manager
- Assist General Manager with regular and random inventory counts of cannabis, ancillary products, and dispensing supplies
- Supervise Product Associates during General Manager's absence or when directed
- Complete other duties as assigned by General Manager
- Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order
- Lead initiatives, store strategies, and specific projects at the store level that may be assigned by General Manager.
- Report directly to the General Manager of Dispensary
Qualifications:
Education:
- High school diploma or equivalent; bachelor's degree preferred
Work Experience:
- Previous experience in a cannabis retail environment preferred
- 1-2 years retail management experience required
- Thorough understanding of state and local cannabis laws and regulations, and how they apply to the operations of the Company is preferred
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
- Experience in inventory management and reconciliation
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Exceptional team building, communication and people skills
- Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required
- Strong attention to detail, organization skills, and time management abilities
- High level of integrity and a strong work ethic
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
- Exceptional cash management skills
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
- Minimum of 21 years of age
- Possess valid driver's license or state ID card; authorized to work in the U.S.
Compensation:
- Approximately $20/hour
This position is classified as Non-Exempt, and therefore, you will be eligible to receive overtime pay
based on federal and state requirements. While there is no promise of overtime, it may be required
either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be
determined in accordance with local site practice.
Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employee.
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Shift Lead Position Summary:
During scheduled managerial shifts, Shift Lead will provide support to the activities and operations of the store, enforce policies and procedures, and operational guidelines. Monitor employee actions, handle customer service issues, complete budtender duties as necessary and act as the Manager-On-Duty when the Store Manager & Assistant Manager are absent.
Shift Lead Essential Functions:
- Focus on Customer Service. Ensure that each guest receives outstanding guest service by providing a guest-friendly environment, including greeting and acknowledging every guest and by maintaining outstanding standards, solid product knowledge and all other components of guest services. Be a strong host personality on the floor and provide budtenders with strategies to improve their guest interactions. Resolve customer complaints or problems professionally.
- Focus on Merchandising and Inventory Management.Maintains all merchandising standards, display presentations, signing standards and monitor inventory levels. Keep the showroom clean and orderly. Set up advertising displays or arrange merchandise on counters or tables to promote sales. Assist with receiving orders, checking manifests, preparing inventory for sale, and accurate data entry in POS and METRC. Adhere to established inventory procedures and organizational standards.
- Focus on Compliance and Safety.Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
- Focus on Accountability. Plans and assigns daily goals, tasks and assignments. Effectively communicate job expectations. Foster teamwork. Maintains adherence to all company policies and procedures. Hold staff accountable for customer service standards, cash handling, attendance, task completion, and professionalism. Report any violations to General Manager/Assistant Manager.
Job Specifications:
- Knowledge and enforcement of the policies, procedures and goals of The Clinic Marijuana Center and affiliates.
- Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
- Ability to establish and maintain effective working relationships with employees, management, governmental agencies, community members and the general public.
- Must have strong communication skills with the ability to express ideas clearly and concisely in written and verbal formats.
- Ability to use standard office equipment, computer equipment and software including word processing, data base management, METRC, spreadsheet applications and electronic mail.
Additional Requirements:
- Colorado driver’s license or State ID card
- Must be a minimum of 21 years of age
- Must pass any and all required background checks
- Must be and remain compliant with any and all legal or company regulations for working in the industry
- Must obtain and retain a state-issued MED a key badge
Minimum Education and Experience:
- High school diploma required, some college or bachelor’s degree preferred
- Equivalent combinations of education and experience may be considered, including internal experience.
Working Conditions:
- While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions.
- PHYSICAL DEMANDS: May be required to stand and/or walk for extended periods of time. Must be able to lift, carry and balance up to 75 pounds (200 pounds with assistance)
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
Weekly day range:
- Weekend availability
Experience:
- Customer service: 1 year (Preferred)
- Staff Management/Store Management: 1 year (Preferred)
License/Certification:
- MED Badge (Required)
Work Location: One location
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The Employer
Holistic Health Group (HHG) is a vertically integrated medical and adult use Cannabis company built to produce high quality cannabis with an efficient and skilled workforce. The company is about to commence operations at its headquarters in Middleborough, MA, with future operations planned in other towns throughout the State.
HHG is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
HHG aims to provide a healthy, welcoming, and enjoyable workplace for all employees. Ideal employment candidates for HHG are self-starters who take pride in their work and are looking for an opportunity to advance their career in the industry.
Job Summary
Holistic Health Group Customer Service Lead will assist all customers so they may understand, select, and purchase our full offering of cannabis products, including flower, concentrates, edibles and topicals. The Customer Service Lead will not only be extremely knowledgeable regarding the efficacy, effects, aroma, and taste of our store products, but will also a friendly, engaging, and compassionate individual. The Customer Service Lead will interact with customer, trouble-shooting any issues they may have and ensuring their experience at our store is satisfactory. The Customer Service Lead will also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines.
Responsibilities
- Assist management team with opening and closing store procedures
- Provide coaching and assistance to Customer Service Associates
- Manage customer calls and questions
- Generate sales to include up selling
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate and complete information by using proper methods & tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Engage with customers and understand their individual needs
- Excellent time management
Skills
- Proven customer support experience or experience as a Customer Service Representative highly desired
- Attention to detail
- Experience with various software platforms and communications (phone, email, text).
- Strong phone contact handling skills and active listening
- Customer orientated and ability to adapt/respond to a variety of customers
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Education
- High school diploma/GED preferred.
Experience
- 1-3 years' experience working in a cannabis retail setting preferred
- Prior customer service experience in a hospitality, pharmacy, customer services or retail environment.
- Must be 21 years of age minimum.
Working conditions
- Work is primarily performed in a dispensary setting.
- Involves frequent contact with staff, vendors and customers. Work may include dealing with law enforcement and occasional State inspectors.
Physical requirements
- The person in this position frequently communicates with customers and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings.
- Frequently operates computer/POS system and other standard office equipment such as printers, phones and photocopy machines.
- The person in this position must be able to remain in a stationary position when checking in customers or when operating the register.
- Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary.
- Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary agent.
Holistic Health Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, genetic information, disability status, protected veteran status, or any other characteristic protected by law.
Apply for this job with Holistic Health Group
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida’s largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products
We are looking for a Dispensary Lead to join our team in Largo!
Key Responsibilities:
- Create an environment of “Patients First” focusing on excellent patient interaction
- Recognize and appropriately respond to the patients with ease and compassion
- Maintain the highest level of confidentiality with patient information and interactions
- Multi-task, think critically and work quickly to resolve problems as they arise
- Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
- Keep current with company policies and procedures
- Responsible for either opening or closing of dispensary (key holder)
- Balance cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Maintain accountability of all team members, in relation to specific job description
- Other duties as assigned by Manager
Requirements:
- High School Diploma or equivalent
- Must be at least 21 years of age
- Recent and relevant hospitality and/or retail experience required
- Must have reliable transportation
- 2+ year customer service
- Strong customer service skills
- Must possess a positive and professional attitude
- Ability to quickly learn and apply new technologies and systems
- Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent required
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI
- Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences
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Apply for this job with iAnthus Capital
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida’s largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products
We are looking for a Dispensary Lead to join our team in Pensacola! Hourly pay rate is $16.00.
Key Responsibilities:
- Create an environment of “Patients First” focusing on excellent patient interaction
- Recognize and appropriately respond to the patients with ease and compassion
- Maintain the highest level of confidentiality with patient information and interactions
- Multi-task, think critically and work quickly to resolve problems as they arise
- Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
- Keep current with company policies and procedures
- Responsible for either opening or closing of dispensary (key holder)
- Balance cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Maintain accountability of all team members, in relation to specific job description
- Other duties as assigned by Manager
Requirements:
- High School Diploma or equivalent
- Must be at least 21 years of age
- Recent and relevant hospitality and/or retail experience required
- Must have reliable transportation
- 2+ year customer service
- Strong customer service skills
- Must possess a positive and professional attitude
- Ability to quickly learn and apply new technologies and systems
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent required
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences
Equal Opportunity Employment
GrowHealthy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, GrowHealthy complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. GrowHealthy expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin,, age, genetic information, disability or veteran status.
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Apply for this job with C3 Industries
Apply now →
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Who we are…
At High Profile Cannabis Shop our product is cannabis, but our most important asset is our people. We believe in hiring locally, offering competitive compensation packages, and giving our employees an opportunity to learn and grow.As a company, we are committed to being active corporate citizens who celebrate diversity and inclusion, and are proud to provide employment opportunities to women, Black, African American, Hispanic, Latinx, and Indigenous people, veterans, persons with disabilities or L.G.B.T.Q.+ members. We are also seeking to employ Massachusetts residents who are 21 years or older and either live in area of discorporate impact as defined by the Massachusetts Commission or have a past drug conviction.
Benefits:
- Medical, Dental, & Vision Insurance
- Short- & Long-Term Disability Insurance
- Life Insurance
- Paid time off
- Employee discount
- 401(k)
- Referral program
- Holiday Pay
- Company Swag
We are looking for a Full Time Shift Lead to join the new High Profile - Dorchester team, who can help guide patients through the process of understanding, selecting and acquiring cannabis products!
Address: 43 Freeport Street, Boston, Massachusetts 02122
In this role you will….
- Provide the highest level of customer service by making the patient's experience the priority.
- Assist patients to better understand product offerings and benefit.
- Educate patients on cannabis properties and selection of proper genetics according to their desired effect, relief for patients' aliments or per request.
- Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.
- Handle customer complaints in a professional manner; handle escalated manners when Store Manager or Assistant Manager are not present.
- Maintain product knowledge and keep up on current cannabis trends.
- Accurately use and maintain Point of Sale (POS) system.
- Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
- Utilize down time productively to ensure sales floor is properly stocked for team members and next shift; Delegate and confirm team members are completing shift duties.
- Open and close the store, assist with intake of product, inventory counts, and daily cash balancing.
- Split tips, within company guidelines, among team members at the end of the business day when Store Manager is not present.
- Contribute in management and store meetings, offering suggestions for employee development, sales opportunities, and organizational improvements.
Skills and experience you have...
- 3+ years' customer service experience, High school diploma or General Education Diploma (GED)
- Experience opening and closing a retail store or restaurant preferred.
- Experience with POS systems, and cash handling practices.
- Commitment to reaching Key Performance Indicators on a regular basis.
- Effective multi-tasker with demonstrated ability to prioritize tasks.
- Ability to work independently with little or no direct supervision.
- Demonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
- Knowledge of state and local regulations preferred.
- Ability to pass a background check and is 21 years of age.
C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation and processing experts. We produce and sell the highest quality cannabis flower and extracted products (Cloud Cover Cannabis) at our state-of-the-art facilities and retail storefronts (High Profile Cannabis Shop) throughout Michigan, Missouri, and Massachusetts, and Oregon. Learn more at www.C3Industries.com (http://www.c3industries.com/).
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The Mint Cannabis is seeking to employ a sales floor lead at our NEW location in St. Peters Mo.
Join a fast paced and ever growing industry. The Mint Cannabis prides itself on positive company culture and work life balance. All shifts currently available, weekend availability is required!
Do you consider yourself a self-starting, problem-solving, more-than-driven leader?
This might be the opportunity for you!
Duties:
- Responsible for opening and closing of the dispensary as needed.
- Ensures the operations of the dispensary run in a smooth and professional fashion.
- Assisting in the oversight of the dispensary’s compliance with local and state regulations.
- Takes on additional duties as needed and does so with a positive attitude.
- Collaborating with the Store Manager to implement and manage company and dispensary best practices, policies, & procedures
- Strives to support Mint Cannabis Core Values and goals while promoting programs and initiatives.
- Consistently communicate and model the culture of Mint Cannabis
- Supervises and delegates tasks to team members at the discretion of store management.
- Communicates concerns of the team to the Assistant Store Manager and/or Store Manager.
- Taking action when necessary to resolve team conflicts, in collaboration with Management
- Assists in training associates on store operations, product, policies, and procedures.
- Maintains quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints.
- Assists patients with choosing the right products according to their needs.
- Verifies patient's allotment and ensure they have the allotment necessary for their purchase.
- Demonstrates appropriate interactions with customers and co-workers.
- Organizes and displays product neatly to maximize sales, ensure proper store signage is maintained at all times, and ensure the quality and freshness of all products.
- Coordinates the daily cleaning and organization of the store and stockroom.
- Ensures all necessary breaks and lunches are given.
- Assists in tracking team member attendance and performance through designated corrective action tracker.
- Lift and move merchandise up to 35lbs.
- Stand for extended periods of time (3+ hours).
KNOWLEDGE, SKILLS, & ABILITIES:
- Showcase excellent interpersonal, motivational, and team-building skills.
- Strong verbal and written communication skills.
- Basic cannabis & brand knowledge.
- Quickly adapt in a fast-paced, changing, and challenging environment.
- Coaching others in a positive and constructive manner.
Qualifications:
- 1+ years of management experience
- 2+ years retail experience
- A flexible schedule, including daytime, nights, and weekend availability to meet the need of the business.
- Must be twenty-one (21) years of age
- Valid driver's license
- Obtain a Missouri Agent ID, which includes submitting fingerprints and passing criminal background check
- Strong record of reliable attendance. A flexible schedule, including daytime, nights, and weekend availability to meet the needs of the business.
Job Type: Full-time
Pay: $35,000.00 - $41,000.00 per year
Job Type: Full-time
Pay: $35,000.00 - $41,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Tips
Experience:
- Cannabis Industry: 1 year (Required)
- Retail sales: 2 years (Required)
- Leadership: 1 year (Required)
Work Location: One location
Apply for this job with The Mint Dispensary
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Mint Cannabis is seeking to employ a sales floor lead at our NEW location in St. Peters Mo.
Join a fast paced and ever growing industry. The Mint Cannabis prides itself on positive company culture and work life balance. All shifts currently available, weekend availability is required!
Do you consider yourself a self-starting, problem-solving, more-than-driven leader?
This might be the opportunity for you!
Duties:
- Responsible for opening and closing of the dispensary as needed.
- Ensures the operations of the dispensary run in a smooth and professional fashion.
- Assisting in the oversight of the dispensary’s compliance with local and state regulations.
- Takes on additional duties as needed and does so with a positive attitude.
- Collaborating with the Store Manager to implement and manage company and dispensary best practices, policies, & procedures
- Strives to support Mint Cannabis Core Values and goals while promoting programs and initiatives.
- Consistently communicate and model the culture of Mint Cannabis
- Supervises and delegates tasks to team members at the discretion of store management.
- Communicates concerns of the team to the Assistant Store Manager and/or Store Manager.
- Taking action when necessary to resolve team conflicts, in collaboration with Management
- Assists in training associates on store operations, product, policies, and procedures.
- Maintains quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints.
- Assists patients with choosing the right products according to their needs.
- Verifies patient's allotment and ensure they have the allotment necessary for their purchase.
- Demonstrates appropriate interactions with customers and co-workers.
- Organizes and displays product neatly to maximize sales, ensure proper store signage is maintained at all times, and ensure the quality and freshness of all products.
- Coordinates the daily cleaning and organization of the store and stockroom.
- Ensures all necessary breaks and lunches are given.
- Assists in tracking team member attendance and performance through designated corrective action tracker.
- Lift and move merchandise up to 35lbs.
- Stand for extended periods of time (3+ hours).
KNOWLEDGE, SKILLS, & ABILITIES:
- Showcase excellent interpersonal, motivational, and team-building skills.
- Strong verbal and written communication skills.
- Basic cannabis & brand knowledge.
- Quickly adapt in a fast-paced, changing, and challenging environment.
- Coaching others in a positive and constructive manner.
Qualifications:
- 1+ years of management experience
- 2+ years retail experience
- A flexible schedule, including daytime, nights, and weekend availability to meet the need of the business.
- Must be twenty-one (21) years of age
- Valid driver's license
- Obtain a Missouri Agent ID, which includes submitting fingerprints and passing criminal background check
- Strong record of reliable attendance. A flexible schedule, including daytime, nights, and weekend availability to meet the needs of the business.
Job Type: Full-time
Pay: $35,000.00 - $41,000.00 per year
Job Type: Full-time
Pay: $35,000.00 - $41,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Tips
Experience:
- Cannabis Industry: 1 year (Required)
- Retail sales: 2 years (Required)
- Leadership: 1 year (Required)
Work Location: One location
Apply for this job with The Mint Dispensary
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida’s largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products
We are looking for a Dispensary Lead to join our team in Largo!
Key Responsibilities:
- Create an environment of “Patients First” focusing on excellent patient interaction
- Recognize and appropriately respond to the patients with ease and compassion
- Maintain the highest level of confidentiality with patient information and interactions
- Multi-task, think critically and work quickly to resolve problems as they arise
- Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
- Keep current with company policies and procedures
- Responsible for either opening or closing of dispensary (key holder)
- Balance cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Maintain accountability of all team members, in relation to specific job description
- Other duties as assigned by Manager
Requirements:
- High School Diploma or equivalent
- Must be at least 21 years of age
- Recent and relevant hospitality and/or retail experience required
- Must have reliable transportation
- 2+ year customer service
- Strong customer service skills
- Must possess a positive and professional attitude
- Ability to quickly learn and apply new technologies and systems
- Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent required
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI
- Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences
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Apply for this job with iAnthus Capital
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Budtender Position Summary:
Assist the management team with the activities and operations of the store, while abiding by policies, procedures and operational guidelines. Responsible for helping customers, checking them out, cash handling and customer service.
Shift Lead Position Summary:
During scheduled managerial shifts, Shift Lead will provide support to the activities and operations of the store, enforce policies and procedures, and operational guidelines. Monitor employee actions, handle customer service issues, complete budtender duties as necessary and act as the Manager-On-Duty when the Store Manager & Assistant Manager are absent. In addition, will complete all budtender duties as described on the Budtender Job Description when scheduled for non-managerial shifts.
Budtender Essential Functions:
Responsible for helping customers in the retail locations in accordance with The Clinic Marijuana Center’s mission, vision, goals, and objectives.
Responsible for retail product knowledge so as to assist customers in making the right choices.
Responsible for completing any work assigned to them during their scheduled shift, as well as customer service, including:
- Answering the phone and greeting walk-in customers
- Accurately use and maintain the Point Of Sale (POS) system
- Correct cash handling and discount application
- Accurate and timely data entry of patient profiles and maintenance of hard copy files
- Verifying proper paperwork, documentation and ID for customers
- Security measures and safety compliance
- Store organization and cleanliness
- Managing the visitor log
- Verifying order deliveries for accuracy and assisting with package labeling
- Adherence to inventory management procedures and assisting with product management
- Maintain open communication with the management team and other co-workers
- Report employee issues or customer situations
Provide any necessary support to the management team to ensure retail store operations, including: daily activities, maintenance, as well as patient information for any reported issues and/or customer complaints.
Responsible for ensuring customer satisfaction and following The Clinic’s established policies for sales and customer service.
Shift Lead Essential Functions:
- Focus on Customer Service. Ensure that each guest receives outstanding guest service by providing a guest-friendly environment, including greeting and acknowledging every guest and by maintaining outstanding standards, solid product knowledge and all other components of guest services. Be a strong host personality on the floor and provide budtenders with strategies to improve their guest interactions. Resolve customer complaints or problems professionally.
- Focus on Merchandising and Inventory Management.Maintains all merchandising standards, display presentations, signing standards and monitor inventory levels. Keep the showroom clean and orderly. Set up advertising displays or arrange merchandise on counters or tables to promote sales. Assist with receiving orders, checking manifests, preparing inventory for sale, and accurate data entry in POS and METRC. Adhere to established inventory procedures and organizational standards.
- Focus on Compliance and Safety.Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
- Focus on Accountability. Plans and assigns daily goals, tasks and assignments. Effectively communicate job expectations. Foster teamwork. Maintains adherence to all company policies and procedures. Hold staff accountable for customer service standards, cash handling, attendance, task completion, and professionalism. Report any violations to General Manager/Assistant Manager.
Job Specifications:
- Knowledge and enforcement of the policies, procedures and goals of The Clinic Marijuana Center and affiliates.
- Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
- Ability to establish and maintain effective working relationships with employees, management, governmental agencies, community members and the general public.
- Must have strong communication skills with the ability to express ideas clearly and concisely in written and verbal formats.
- Ability to use standard office equipment, computer equipment and software including word processing, data base management, METRC, spreadsheet applications and electronic mail.
Additional Requirements:
- Colorado driver’s license or State ID card
- Must be a minimum of 21 years of age
- Must pass any and all required background checks
- Must be and remain compliant with any and all legal or company regulations for working in the industry
- Must obtain and retain a state-issued MED a key badge
Minimum Education and Experience:
- High school diploma required, some college or bachelor’s degree preferred
- Equivalent combinations of education and experience may be considered, including internal experience.
Working Conditions:
- While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions.
- PHYSICAL DEMANDS: May be required to stand and/or walk for extended periods of time. Must be able to lift, carry and balance up to 75 pounds (200 pounds with assistance)
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
Weekly day range:
- Weekend availability
Experience:
- Customer service: 1 year (Preferred)
- Staff Management/Store Management: 1 year (Preferred)
License/Certification:
- MED Badge (Required)
Work Location: One location
Apply for this job with The Clinic
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As a Cannabis Store Lead you will be responsible to motivate and mentor 10+ employees. We are hoping to fill a position at our Kalamazoo location!! You will be inspiring a team of great people committed to creating a welcoming environment and development of the Mint Culture. Store Leads must have good communication and interpersonal skills, strong leadership and motivational skills with high customer service expectations, and strong conflict resolution skills. You must be a qualified individual who is genuine, dedicated to shaping the cannabis industry, accountable with a strong sense of integrity, and who is driven to make an impact. We are committed to our values and have created a culture of trust which emphasizes working hard.
Essential Duties and Responsibilities:
- Provide leadership and direction to a team of 5-10 people
- Adhere to all cannabis state-specific regulations and laws, execute and enforce compliance efforts.
- Responsible for running and completing daily sales reporting.
- Responsible for maintaining quality customer service by establishing and enforcing company standards, handling customer inquiries, and resolving any complaints.
- In conjunction with Human Resources, oversee the recruiting, interviewing and hiring process to build a team to deliver superior customer service and patient care.
- Oversee dispensary environment and key business indicators to identify problems, concerns and opportunities for improvement in order to provide coaching to the team and take action to achieve operational goals.
- Responsible for coordinating inventory audits, assessments of productivity, and of new merchandise in partnership with other departments.
- Establish a schedule for the retail staff on a regular basis including team member time-off.
- Maintain a positive attitude and instill the same in others to promote teamwork.
- Manage through challenging events to keep dispensary operating above standard.
- Participate in ongoing education and professional development opportunities.
- Manage with integrity, honesty, and knowledge that promotes culture, values and the culture of the Mint Cannabis.
- Coordinate and partner with the Marketing Department to analyze metrics and recommend future opportunities.
- Give authorization to a second party and act as witness to employee discipline as well as terminations.
- Supervise the daily operations of the retail store including product orders, cash handling, financial reporting, customer communication, patient education, and building and managing an effective team.
- Provides observations to assist with employee performance reviews.
- Responsible for coordinating operations, merchandising, staffing, training, rewards, discipline, and employee evaluations for the store.
- Provide relief to other employees in any position.
- Responsible for securing the facility when closed, maintaining the secure alarm codes and safe codes.
- Create and sustain vendor relationships.
- Train, develop, coach, encourage, and champion all staff members.
- Develop and lead daily, and monthly team meetings.
- Responsible for utilizing management information tools and analyzing financial reports to identify and address trends and issues in store performance.
- Provides access to third-party vendors for cleaning, maintenance, etc.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Weekend availability
Experience:
- Customer service: 2 years (Required)
- Management: 1 year (Required)
- Cannabis Industry: 1 year (Preferred)
Work Location: One location
Apply for this job with Mint Cannabis
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Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Join our team at Pavilions!
Summary The Lead Dispensary Associate is responsible for assisting the Dispensary Management team in all operational aspects of running the dispensary and ensuring each patient receives outstanding service by providing a positive and friendly environment. Assist Patients with their personal needs, maintain solid product knowledge, and always provide the highest level of customer service.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Assist the Dispensary Manager and the Dispensary Assistant manager in all activities related to inventory management.
- Assist the Dispensary Manager and the Dispensary Assistant manager in all activities and responsibilities related to Standard operating procedure compliance and training.
- Assist the Dispensary Manager and the Dispensary Assistant manager in all activities related to opening and closing the dispensary.
- Provide exceptional customer service in accordance with established standards.
- Develop and maintain rapport with our Patients, vendors, service providers and staff.
- Ensure Patients' concerns and/or questions are solved and answered promptly and efficiently, and communicate Patient requests and/or problems to Manager when needed.
- Recommend, select and help locate the proper medicine for Patients depending on their individual needs and Physician Certification.
- Communicate the effects of different types of cannabis to Patients clearly and effectively.
- Ring up sales on Point of Sale System and process cash transactions.
- Ensure strict controls to protect organization assets at the direction of management.
- Set up and break down display cases daily. Assist in display maintenance and housekeeping.
- Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
- Facilitate the new membership and Patient renewal processes.
- Perform data entry and manage the Patient database.
- Dispensing medical cannabis in Medical Marijuana Use Registry.
- Answer phone calls and forward to the appropriate staff member.
- Book appointments for Patients for services they request.
- Maintain a current stock of Educational materials, new patient folders etc.
- Frequently maintain dispensary's cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.
- Maintain a positive work environment conducive to trust and respect.
- Maintain strictest confidentiality in compliance with HIPAA guidelines.
- Perform other related work as required.
Competencies
- To perform the job successfully, an individual should demonstrate the following competencies:
- Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Teamwork - Supports everyone's efforts to succeed.
- Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
- Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
- Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
- Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
- Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
- Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
- Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
- Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
- Initiative - Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Work Experience
- Demonstration of knowledge and proficiency of all Standard Operating Procedures related to dispensary operations
- Previous experience as a pharmacy technician, bank teller, or other work experience with strict compliance standards preferred.
- High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.
- Retail, cash handling and Point of Sales (POS) experience required.
- Working knowledge of Microsoft Office.
- Experience in medical cannabis industry highly desirable, but not required.
- Must be 21 years old
- Subject to criminal background check per state cannabis regulations
- Excellent oral and written communication skills
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
Working knowledge of Microsoft Office.
Physical Demands
Work may require prolonged sitting/standing, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus. Requires lifting up to 50 pounds occasionally.
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Apply for this job with Curaleaf
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Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida’s largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products
We are looking for a Dispensary Lead to join our team in Lake Worth!
Key Responsibilities:
- Create an environment of “Patients First” focusing on excellent patient interaction
- Recognize and appropriately respond to the patients with ease and compassion
- Maintain the highest level of confidentiality with patient information and interactions
- Multi-task, think critically and work quickly to resolve problems as they arise
- Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
- Keep current with company policies and procedures
- Responsible for either opening or closing of dispensary (key holder)
- Balance cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Maintain accountability of all team members, in relation to specific job description
- Other duties as assigned by Manager
Requirements:
- High School Diploma or equivalent
- Must be at least 21 years of age
- Recent and relevant hospitality and/or retail experience required
- Must have reliable transportation
- 2+ year customer service
- Strong customer service skills
- Must possess a positive and professional attitude
- Ability to quickly learn and apply new technologies and systems
- Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent required
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI
- Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences
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**Please do not call the store regarding application status. Inquiries can be made at kingscrew.com/contact-us**
Job Description
(Must be 21 to apply)
We are a fully licensed medical and recreational cannabis dispensary in Long Beach,CA. We offer an extensive selection of cannabis products and it is imperative that we have the most knowledgeable, reliable and professional staff to assist our customers.
We are currently seeking fast learning, hard-working and reliable professionals to join our team and our vision of having the highest quality staff in the industry. We currently have openings for full time shift leaders 38-40 hours per week.
Responsibilities:
- Greet and educate customers on various cannabis products and consumption methods
- Answer phones and accurately operate computer systems
- Assist other staff members or managers with daily tasks, cleaning, restocking, packaging, labeling, etc.
- Prepare, store, label, and distribute cannabis in a safe, accurate, and timely manner in accordance with policies and procedure and state law.
- Cash management - Accurately account for the cash drawer assigned to you by managing cash with integrity, caution and intent.
- Patient Education - Educate patients on the product, following carefully prepared presentation and security protocols. Help the customer to know the facts around cannabis prohibition.
- Compliant Dispensing - Review wholesale vendor products and internal flower to accurate labeling and sale packages.
- Product Recommendations - Discuss with customers their preferences and make recommendations based on available products at King’s Crew.
- Public relations - Recognize that the bud-tender is often the face of the store so ensure a kind representation of our values.
- Marketing - Assist in social media, promotions, store décor and events to market King’s Crew product and brand.
- Inventory control - Maintain accurate physical and digital inventory by completing regular inventory audits.
- Patient identification - Ensure the person buying product has been age and identify verified.
- Quality control - Review the quality of in-house and vendor products.
- Keyholder - Elevated level of responsibility during opening and closing procedures
- Any and all additional duties assigned by supervisor(s)
MUST HAVE:
- Strong cannabis knowledge, including local laws
- Impeccable attendance record
- Outgoing and friendly personality
- Integrity and clean work appearance
- Accurate cash handling and strong computer systems and POS experience
- Ability to work nights and weekends, NO exceptions! (Store hours are from 8a-10p, 7 days a week)
TO APPLY:
- Reply with an attached RESUME detailing your work history and a COVER LETTER introducing yourself. Be sure to include your personal email address and a phone number where you can be reached.
Experience:
- Customer Service: 2 year (Required)
- Cannabis Industry: 1 year (Preferred)
Additional Compensation:
- Tips
Hours per week:
38-40
Benefits:
- Store Discount
- Advancement and Growth Opportunities
- On-going Training & Development
Work needed:
- Evenings
- Weekends
- Holidays
NOTE TO APPLICANTS: This business supports equal opportunity in the cannabis industry by participating in the City of Long Beach Cannabis Social Equity Program. The Cannabis Social Equity Program requires businesses to hire low income individuals from communities most impacted by the historical criminalization of cannabis. The City of Long Beach is currently accepting applications to verify individuals as Social Equity Employee candidates. Individuals who qualify may be eligible for special consideration in the hiring process for this business. To find out if you qualify for the Cannabis Social Equity Program, please visit www.LBCannabisJobs.com
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Overtime
- Weekend availability
Supplemental Pay:
- Tips
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with King's Crew
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Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida’s largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products
We are looking for a dispensary lead to join our team in Cape Coral!
Key Responsibilities:
- Create an environment of “Patients First” focusing on excellent patient interaction
- Recognize and appropriately respond to the patients with ease and compassion
- Maintain the highest level of confidentiality with patient information and interactions
- Multi-task, think critically and work quickly to resolve problems as they arise
- Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
- Keep current with company policies and procedures
- Responsible for either opening or closing of dispensary (key holder)
- Balance cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Maintain accountability of all team members, in relation to specific job description
- Other duties as assigned by Manager
REQUIREMENTS
- High School Diploma or equivalent
- Must be at least 21 years of age
- Recent and relevant hospitality and/or retail experience required
- Must have reliable transportation
- 2+ year customer service
- Strong customer service skills
- Must possess a positive and professional attitude
- Ability to quickly learn and apply new technologies and systems
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent required
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences
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Apply for this job with iAnthus Capital
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
A Team Lead is responsible for creating the customer experience that accurately reflects and promotes our core values. You will be building and maintaining strong relationships and driving sales through outstanding services. The ideal candidate will help lead the retail teams to deliver exceptional service by meeting individual needs, exceeding expectations and demonstrating excellent knowledge of products. The Team Lead will assist store leaders by supervising all employees, overseeing sales, merchandising, customer service, and all operational functions.
Responsibilities
- Oversee and coordinate the daily activities in the store including overseeing the duties of the sales associates
- Ensures all team members are engaged in promoting our values and selling products that meet or exceed the customers’ expectations.
- Lead by example to meet and/or exceed personal sales and KPI goals while supporting the Associates to do the same
- Encourage sales growth by generating excitement among the store team around new products and services.
- Ensure that all Associates stay up to date with product knowledge, promotions, and in-store events.
- Ensure that all customer complaints, issues or concerns have been attended to with a resolution that has a positive impact on the customer experience and financial outcome of the store
- Create a positive experience for each customer while fostering a culture of trust
- Assist store leaders by providing ongoing feedforward to the store associates to help improve financial performance, customer experience, and employee experience
- Lead store operations which includes maintaining visual merchandising standards, backroom standards, inventory accuracy, shrinkage, displays, and promotional signage
- Ensure employees understand operational excellence standards, hold the team accountable to maintain consistency in foundational excellence of the store
- Maintain back of house inventory standards (which include inventory cycle count process)
- Oversee cash/credit- card handling, store standards, including merchandising standards in order to prevent loss
- Actively participates in and stay engaged with community events, outreach programs, employee activities to help build community trust and team cohesion
Qualifications and Requirements
- Action oriented; taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
- Collaborates; building partnerships and working collaboratively with others to meet shared objectives
- Communicated effectively; developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Decision quality; making good decisions and timely decisions that keep the organization moving forward
- Demonstrates self awareness using a combination of feedforward and reflection to gain productive insight into personal strengths and weaknesses
- Drives results by consistently achieving individual and store results, even under tough circumstances
- Ensures accountability by holding self and others accountable to meet commitments
- Instills trust by gaining the confidence and trust of others through honesty, integrity and authenticity
- Manages complexity by making sense of complex, high quantity and sometimes contradictory information to effectively solve problems
- Strong customer focus; prioritizes building strong customer relationships and delivering customer- centric solutions
- Optimizes work processes by knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Prior leadership experience with customer service in retail, hospitality or cannabis industry is a plus
- Able to work days, nights, holidays and weekends
- Follows store/company code of conduct
- Minimum 21 years of age
What we bring to the table
- What we bring to the table: Our co-workers are a close-knit, intelligent, and motivated team.
- We care about you. We offer competitive health, dental, and vision insurance for employees and their dependents to full-time employees
- We value diversity and inclusivity.
- 401(k) plan with eligibility to enroll at 6 months
- We value diversity and inclusivity.
- We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We believe cannabis is a force for good, and will make positive impacts to society, the economy and the environment.The history of cannabis and social reform go hand in hand. We honor the struggles of the past by building a better future. NorCal Cannabis recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender, disability, age, veteran status, and other protected statuses as required by applicable law. We believe that in our differences, we find strength.
We are committed to equality, diversity, multiculturalism, and inclusion. We know we will always have to work to contribute to making our world a more equitable place. We focus first on building a values driven foundation inside the physical and virtual walls of our company and make concerted efforts to engage in the local communities we operate in and the global community for which we are citizens.
NorCal Cannabis also strives to be a steward of our ecological environment, knowing that our business’s health and health of our people is dependent and integrally connected to the health of the earth's ecosystem. We do our best to tread lightly.
How to apply
If you’re interested, send a cover letter (we’d love to hear about your exposure to cannabis and the industry in general, if any), resume and LinkedIn profile to [email protected] with the subject line of “APPLICANT: [job title], [your name]”
NorCal Cannabis is an Equal Opportunity Employer.
Apply for this job with NorCal Cannabis Company
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida’s largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products.
We are looking for a dispensary lead to join our team in Ocala!
Key Responsibilities:
- Create an environment of “Patients First” focusing on excellent patient interaction
- Recognize and appropriately respond to the patients with ease and compassion
- Maintain the highest level of confidentiality with patient information and interactions
- Multi-task, think critically and work quickly to resolve problems as they arise
- Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
- Keep current with company policies and procedures
- Responsible for either opening or closing of dispensary (key holder)
- Balance cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Maintain accountability of all team members, in relation to specific job description
- Other duties as assigned by Manager
REQUIREMENTS
- High School Diploma or equivalent
- Must be at least 21 years of age
- Recent and relevant hospitality and/or retail experience required
- Must have reliable transportation
- 2+ year customer service
- Strong customer service skills
- Must possess a positive and professional attitude
- Ability to quickly learn and apply new technologies and systems
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent required
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
Extended phone usage including teleconferences
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Apply for this job with iAnthus Capital
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Position Title: Floor Lead
Reports To:Retail Management
Position Summary: One Plant is creating an educational and inviting atmosphere, where patients and customers can comfortably learn about cannabis and purchase cannabis products at the same time. This position requires a motivated and detail-oriented candidate to provide the highest levels of customer service in a licensed retail cannabis dispensary. You will be the first point of contact for customers in the retail space and will educate our customers on product offerings, handle cash transactions, assist with inventory management, comply with State regulations, maintain facility cleanliness, and any other duties assigned by management. This job operates in a professional retail store environment. This position regularly requires a flex schedule, long hours, nights, weekend work, and holiday availability
Essential Duties and Responsibilities:
- Open/Close Store.
- Oversee showroom floor and manage employee breaks.
- Assist Inventory with delivery intake.
- Help organize back-stock and perform inventory counts.
- Stock product strategically on the showroom floor.
- Manage employee breaks.
- Reconcile end of day report.
- Welcome and greet customers as they enter the store.
- Offer help and provide best-in-class customer service.
- Answer customer questions and concerns.
- Attend to the unique and individual shopping needs of each customer.
- Upsell when appropriate; promote current sales, promotions, coupon deals, etc.
- Adhere to all company-wide policies, process, procedures, and requirements
- Maintain a clean, sanitary, and organized work environment.
- Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures. Model best-in-class service experience that consistently exceeds our customer’s expectations.
- Comply with company cash handling policies, procedures, and reporting requirements.
- Accountable for accurately utilized the Point of Sale system.
- Help organize back-stock and perform inventory counts.
- Contribute to a work environment that is positive and compliant with established policies and procedures.
- Organize and replenish stock on the sales floor and ensure the presence of the store is well maintained.
- Comply with all HR policies.
- Cleaning; any time away from your register and you’re not restocking make sure the store is always tidy, well merchandised, and properly stocked.
- Report anything unusual, or any major incidents, to management.
- Work as a team to achieve sales goals.
- Other duties as assigned by the management team.
Required Qualifications:
- Applicants must be 21+ years of age
- Regular attendance
- High School Diploma or GED equivalent required
- Must be willing to work all shifts, weekends, and Holidays
- Computer literate; familiarity using POS systems
- One or more years of experience in retail sales or customer service preferred
- Must be able to pass a background check
- Must have reliable transportation
- Excellent interpersonal, verbal, and written communication skills
- Best-in-class customer service skills
- Working knowledge of cannabis and cannabis goods available for retail sale.
- Understanding Local, State, and Federal laws and regulations
- Strong attention to detail and must have a team-player mentality
- Ability to deal with problems and resolve them in an efficient and professional manner
- Bilingual in English/Spanish preferred
Job Types:
- Full-time, Part-time
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Day shift
- Night Shift
- Holidays
- Weekends
Supplemental Pay:
- Tips
Experience:
- Customer Service: 2 years (Preferred)
Work Location:
- One location
Hours per week:
- 15-30
- 30-39
Pay frequency:
- Every other week
Paid Training:
- Yes
Management:
- General Manager
- Assistant General Manager
Employees working per shift:
- 6 - 8
Benefit Conditions:
- Waiting period may apply
Work Remotely:
- No
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
- Equal Employment Opportunity Policy
One Plant provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
One Plant is creating an educational and inviting atmosphere, where patients and customers can comfortably learn about cannabis and purchase cannabis products at the same time. This position requires a motivated and detail-oriented candidate to provide the highest levels of customer
service in a licensed retail cannabis dispensary. You will be the first point of contact for customers in the retail space and will educate our customers on
product offerings, handle cash transactions, assist with inventory management, comply with State regulations, maintain facility cleanliness, and any other
duties assigned by management. This job operates in a professional retail store environment. This position regularly requires a flex schedule, long hours,
nights, weekend work, and holiday availability.
Apply for this job with Captor Retail Group Inc
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Reports to (Chain of Command): Vice President of Retail and Merchandising, Director of Retail Operations, Retail Support Program Manager, and Store Manager
Position Level: 2
Summary of Position: R. Greenleaf’s Shift Leads are the front line of both customer service and company policy for the Organization’s clinic locations. A Shift Lead is expected to successfully perform all the duties of a Budtender, while also functioning as a liaison between Budtender and other management. Those in this position will also be expected to function as a Manager on Duty when assigned. Beyond assisting and educating the customers and medical patients of New Mexico, Shift Leads will be expected to assist with clinic personnel, cash deposits, and inventory, as necessary. Shift Leads are expected to adhere to HIPAA laws, be actively aware of their surroundings, and to work to complete the mission of R. Greenleaf, as well as the policies of the Organization.
Qualifications:
· 1+ Year(s) Retail Experience
· High School Diploma or Equivalent
· Reliable source of transportation
· Excellent written and verbal communication
· Ability to stand for long periods of time, but the Organization will make reasonable accommodations.
· Excellent cash handling skills.
· Excellent customer service skills.
· Excellent attention to detail and time management abilities, including the ability to work efficiently and accurately.
· Intermediate math proficiency.
· Ability to pass a state and federal background check, as well as possession of a New Mexico Driver’s license.
· Passing grades on both HIPAA exams and all applicable organizational competency exams.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
Work Location: One location
Apply for this job with R. Greenleaf Organics, Inc.
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Reports to (Chain of Command): Vice President of Retail and Merchandising, Director of Retail Operations, Retail Support Program Manager, and Store Manager
Position Level: 2
Summary of Position: R. Greenleaf’s Shift Leads are the front line of both customer service and company policy for the Organization’s clinic locations. A Shift Lead is expected to successfully perform all the duties of a Budtender, while also functioning as a liaison between Budtender and other management. Those in this position will also be expected to function as a Manager on Duty when assigned. Beyond assisting and educating the customers and medical patients of New Mexico, Shift Leads will be expected to assist with clinic personnel, cash deposits, and inventory, as necessary. Shift Leads are expected to adhere to HIPAA laws, be actively aware of their surroundings, and to work to complete the mission of R. Greenleaf, as well as the policies of the Organization.
Qualifications:
· 1+ Year(s) Retail Experience
· High School Diploma or Equivalent
· Reliable source of transportation
· Excellent written and verbal communication
· Ability to stand for long periods of time, but the Organization will make reasonable accommodations.
· Excellent cash handling skills.
· Excellent customer service skills.
· Excellent attention to detail and time management abilities, including the ability to work efficiently and accurately.
· Intermediate math proficiency.
· Ability to pass a state and federal background check, as well as possession of a New Mexico Driver’s license.
· Passing grades on both HIPAA exams and all applicable organizational competency exams.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
Work Location: One location
Apply for this job with R. Greenleaf Organics, Inc.
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The Forest’s mission is to improve quality of life through safe and easy access to cannabis by providing consistent, high-quality product through innovation, vertical integration and aggressive regulatory reform. We aim to create a new standard in the medical cannabis industry for quality, care, innovation, and education while still maintaining a focus and conscious understanding of how our decisions within the role effect the social and environmental impact in our community and for our patients. We’re committed to a research-driven, patient-centric approach in all that we do, and we will work to have a lasting positive impact in our community.
Our Core Values include:
One Team - We’re all in this together
Growth - Pride in growing our teams, footprint, patient base and ourselves
Empathy - Compassion for our people and patients leads to success
Accountability - Do what we say we will do and stand behind our actions
Position Summary:
The Dispensary PRO Lead will supervise Dispensary PRO staff in the daily operations of the dispensary and are responsible for guiding patients through the process of selecting the appropriate medicine for their needs and by providing education of medical cannabis products. The Dispensary PRO Lead is responsible for one-on-one interaction with patients from the time they walk in the store to the time they leave with their purchase and will provide excellent customer service while making the patient feel empowered and confident in their decision.
Essential Job Functions:
- In the absence of the GM or AGM, will be the primary person responsible for all activities in the dispensary
- Is responsible for accurate transaction reporting to Metrc
- Register patients/caregivers into the system using their patient ID card and photo identification used to obtain the card, verify the recommendation and status of the patient ID card with Metrc registry; confirm all required profile fields are complete; check guest into the POS system
- Using Metrc, verify MME supply available when checking patient or caregiver in, when recommending a medication to avoid over administering medication, and at check out to make sure they are not being oversold
- Adhere to any doctors’ notes in the system for dosing, medication type, and administration of medication
- Provide education to patients on product types, uses, and dosage to ensure maximum benefit for their qualifying condition and symptoms
- Confirm medication pulled matches the medication entered into the POS by checking product labels against the patients’ cart
- Make certain all labeling requirements are completed at check out
- Assist patients in person and by phone with inquiries and concerns
- Adheres to and educates patients on Missouri laws and regulations as it relates to the Department of Health and Senior Services guidelines including methods of consumption and administration
- Assist in daily inventory of cannabis and non-cannabis inventory
- Responsible for communicating any activity or observations that are out of the ordinary.
- Ensure compliance with applicable state and local laws through all stages of the sale of medical cannabis
- Provide support to the General Manager, as requested, to ensure daily operations of the dispensary run smoothly, properly, and in compliance with applicable laws and regulations
- Maintain patient confidentiality in accordance with HIPAA
- Other duties as assigned by your supervisor
Qualifications:
- Must be at least 18 years of age
- Must have a high school diploma, or the equivalent
- Must be able to pass all background check requirements and obtain licensing as set forth by the Department of Health and Senior Services
- Retail or hospitality experience, preferred
- Must be able to perform the essential functions of the job with or without an accommodation
- Must be able to read, write, speak, and understand the English language
Knowledge, Skills, and Abilities:
This section outlines the knowledge, skills, and abilities necessary for the Dispensary Professional to be successful in their role. It is not intended to be an all-inclusive list.
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Knowledge of principles and methods for showing, promoting, and selling products or services and sales control systems
- Excellent verbal and written communication skills; active listening skills
- Excellent customer service skills with the ability to maintain composure during stressful situations
- Ability to maintain a positive and enthusiastic attitude
- Must have good computer skills with the ability to learn new software and programs quickly
- Must have an eye for details
Apply for this job with Forest Kansas City LLC
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Gresham dispensary looking morning shift lead. Punctuality and reliability are a must. The ability to take and give direction is a necessity. Weekend availability needed. Current OLCC marijuana worker permit required. Please include resume and cover letter.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Schedule:
- 5x8
- 8 hour shift
- Day shift
- Holidays
- Weekend availability
Supplemental Pay:
- Tips
Ability to commute/relocate:
- Gresham, OR 97030: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- OLCC MARIJUANA WORKER PERMIT (Required)
Work Location: One location
Apply for this job with SWED.CO
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Reports to (Chain of Command): Vice President of Retail and Merchandising, Director of Retail Operations, Retail Support Program Manager, and Store Manager
Position Level: 2
Summary of Position: R. Greenleaf’s Shift Leads are the front line of both customer service and company policy for the Organization’s clinic locations. A Shift Lead is expected to successfully perform all the duties of a Budtender, while also functioning as a liaison between Budtender and other management. Those in this position will also be expected to function as a Manager on Duty when assigned. Beyond assisting and educating the customers and medical patients of New Mexico, Shift Leads will be expected to assist with clinic personnel, cash deposits, and inventory, as necessary. Shift Leads are expected to adhere to HIPAA laws, be actively aware of their surroundings, and to work to complete the mission of R. Greenleaf, as well as the policies of the Organization.
Qualifications:
· 1+ Year(s) Retail Experience
· High School Diploma or Equivalent
· Reliable source of transportation
· Excellent written and verbal communication
· Ability to stand for long periods of time, but the Organization will make reasonable accommodations.
· Excellent cash handling skills.
· Excellent customer service skills.
· Excellent attention to detail and time management abilities, including the ability to work efficiently and accurately.
· Intermediate math proficiency.
· Ability to pass a state and federal background check, as well as possession of a New Mexico Driver’s license.
· Passing grades on both HIPAA exams and all applicable organizational competency exams.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
Supplemental Pay:
- Tips
Work Location: One location
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Reports to (Chain of Command): Vice President of Retail and Merchandising, Director of Retail Operations, Retail Support Program Manager, and Store Manager
Position Level: 2
Summary of Position: R. Greenleaf’s Shift Leads are the front line of both customer service and company policy for the Organization’s clinic locations. A Shift Lead is expected to successfully perform all the duties of a Budtender, while also functioning as a liaison between Budtender and other management. Those in this position will also be expected to function as a Manager on Duty when assigned. Beyond assisting and educating the customers and medical patients of New Mexico, Shift Leads will be expected to assist with clinic personnel, cash deposits, and inventory, as necessary. Shift Leads are expected to adhere to HIPAA laws, be actively aware of their surroundings, and to work to complete the mission of R. Greenleaf, as well as the policies of the Organization.
Qualifications:
· 1+ Year(s) Retail Experience
· High School Diploma or Equivalent
· Reliable source of transportation
· Excellent written and verbal communication
· Ability to stand for long periods of time, but the Organization will make reasonable accommodations.
· Excellent cash handling skills.
· Excellent customer service skills.
· Excellent attention to detail and time management abilities, including the ability to work efficiently and accurately.
· Intermediate math proficiency.
· Ability to pass a state and federal background check, as well as possession of a New Mexico Driver’s license.
· Passing grades on both HIPAA exams and all applicable organizational competency exams.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
Supplemental Pay:
- Tips
Work Location: One location
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Shift Lead of Dispensary
Ethos Cannabis
Website: www.ethoscannabis.com
Company Overview:
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Maryland, and Ohio and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.
Position Summary/Objective:
The Shift Lead of the Dispensary is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service and supervising a team of dispensary employees for the Company's cannabis dispensary location. This position will involve supporting the General Manager and/or Assistant Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Shift Lead will serve as a Manager-on-Duty, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Shift Lead will assist in operating the store in absence of the General Manager.
We are seeking a passionate, driven, detailed-oriented and collaborative Shift Lead to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all customers and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is preferred.
Responsibilities:
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer. Ensure accuracy in cash handling at POS and assume progressive cash management duties as guided and directed by General Manager.
- Adhere to company Standard Operating Procedures
- Understand and assist the General Manager with weekly and monthly sales information
- Maintain a friendly, courteous and professional demeanor at all times
- Coach and support other team members, including Product Associates
- Ensure that the store is clean, safe, and presentable for clients
- Work with other management team members to motivate retail staff, coordinate training, and provide feedback to ensure Company has the best staff in the industry
- Oversee orders and deliveries to ensure accurate order information and timeliness of deliveries
- Assist the dispensary management team with employee schedules and managing employee work hours and vacation requests; may be asked to cover emergency scheduling situations such as an absent Product Associate's shift
- Assist with training of all new employees as well as the re-training of existing employees when needed
- Motivate and work together with General Manager/Assistant Manager and employees to meet and exceed sales goals
- Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system
- Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
- Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors
- Strive to become familiar and proficient at all other tasks and duties of the General Manager
- Assist General Manager with regular and random inventory counts of cannabis, ancillary products, and dispensing supplies
- Supervise Product Associates during General Manager's absence or when directed
- Complete other duties as assigned by General Manager
- Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order
- Lead initiatives, store strategies, and specific projects at the store level that may be assigned by General Manager.
- Report directly to the General Manager of Dispensary
Qualifications:
Education:
- High school diploma or equivalent; bachelor's degree preferred
Work Experience:
- Previous experience in a cannabis retail environment preferred
- 1-2 years retail management experience required
- Thorough understanding of state and local cannabis laws and regulations, and how they apply to the operations of the Company is preferred
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
- Experience in inventory management and reconciliation
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Exceptional team building, communication and people skills
- Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required
- Strong attention to detail, organization skills, and time management abilities
- High level of integrity and a strong work ethic
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
- Exceptional cash management skills
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
- Minimum of 21 years of age
- Possess valid driver's license or state ID card; authorized to work in the U.S.
Compensation:
- Approximately $20/hour
This position is classified as Non-Exempt, and therefore, you will be eligible to receive overtime pay
based on federal and state requirements. While there is no promise of overtime, it may be required
either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be
determined in accordance with local site practice.
Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employee.
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Dispensary Lead
Position Description
Location: PURE TONIC – STOREY COUNTY
Status: FULL-TIME
Pay TYPE: HOURLY
Reports to: Inventory Control Manager, Assistant General Manager, General Manager
Supervises: Dispensary Staff
Position Summary
Stellar customer service and compassionate customer care is the order of the day for the Dispensary Lead. Increasing company profitability, providing exceptional customer service and maintaining accurate inventory levels is the order of the day for Dispensary Leads. Efficient and accurate transactions along with a positive customer experience are the primary goals of Pure Tonic.
The floor advising staff is the heartbeat of the dispensary, so the Dispensary Lead should strive for superb listening skills, display a high level of professionalism, and be flexible. Dispensary Leads provide knowledgeable guidance and education to both customers & staff about Pure Tonic services and products.
The Dispensary Lead should strive for superb listening skills, display a high level of professionalism, and be flexible. The Dispensary Lead must also have in depth knowledge of the Point-of-Sale (POS) and Inventory Control system in order to lead staff carrying our Order Fulfillment and Inventory Control duties so that full regulatory compliance is maintained at all times. The Lead Dispensary Staff must be able to oversee Dispensary Staff in order to provide for complete regulatory compliance and a great customer experience.
Core Duties - The duties of the Dispensary Lead include, but are not limited to, the following:
Daily Operations:
- Leads are keyholders that will be responsible for conducting opening and closing duties.
- Must be versed in guest intake, sales floor presence and point-of-sale (POS) transactions.
- Must be versed in processing returns, exchanges, and various other POS transactions.
- Handle Customer Service issues as needed.
- Notifying Leads when change for registers are running low or when till counts are high.
- Opening and closing procedures for POS and cash drawers.
- Providing change for registers
- Responsible for maintaining visual merchandising for refrigerated products, product displays, flower displays, and POS station overall cleanliness.
- Maintain a clean and presentable sales floor in addition to the overall cleanliness of the dispensary.
- Provide guidance and assistance to dispensary staff for maintaining accurate inventory levels, accurate order fulfillment, current documentation of customers, upkeep of operational computers and equipment for daily use.
- Assist in maintaining visual standards of products throughout the dispensary.
- Lead and assist in express sales, curbside sales, and online sales.
- Lead and assist in preparing express orders, curbside orders, and online orders.
- Monitoring registers when running low or when till counts are high.
- Direct all media and publicity inquiries to the Dispensary Manager/Assistant Manager.
- Assist Managers with research, communications, training, and additional projects & tasks as needed.
- Manages dispensary staff and dispensary operations when a Dispensary General Manager or Assistant General Manager is unavailable
Customer Service:
- Help to maintain the efficient workflow of orders and customers.
- Provide a warm welcome for all. Escort customers around the dispensary as needed.
- Ensures that inventory counts are completed regularly and in a timely manner.
- Trains other employees in cycle counting and inventory control.
- Develops and implements procedures for ensuring that adequate inventory levels are present.
- Validate customer info and availability in the METRC database.
- Accurately record customer data from all sales.
- Provide test results (COA’s) as requested by patrons.
- Record all customers notes in the POS and inventory control system.
On-Going:
- Keep up-to-date with training and personal education as required by state and local regulations.
- Attend and participate in shift change briefings and company meetings, suggest ideas and solutions for improving the customer experience as well as the employee experience.
- Uphold a culture of communication, encouragement, and positive support for peers, management, and customers.
- Readily locate or have on-hand current test results for all products.
Physical Requirements
As a Dispensary Lead, you will be required to stand for long periods of time, moving about in confined spaces, bend, stretch, and reach. Some heavy lifting is required from time to time. Must be able to perform basic office work; filing, organizing, printing. Must also be able to perform basic computing skills and Point-of-Sale duties.
Qualifications
Minimum high school education with 1-2 years customer service and/or inventory control experience preferably in a retail setting. Dispensary Leads must possess an acute sense of awareness for reading customers, listening to their needs, and presenting the right products as well as attention to detail for all inventory regulations. Having sales experience is important but not required. Compassion for customers and confidence in the cannabis knowledge base are key attributes that qualified candidates must have.
A willingness to learn, the grit to adapt to an ever changing environment, proficient on Windows, Mac, and Google platforms, are also ideal for Lead Dispensary Staff candidates.
Must be 21 years of age.
Must have a valid Nevada Cannabis Agent Card and have the card while performing any business-related activities for Pure Tonic.
Must have a valid driver’s license and provide fingerprints for background check for an agent card to be considered. May not have an excludable felony conviction or drug related offense according to CCB regulation.
Must have reliable transportation for travel to and from work.
Must be knowledgeable and be able to provide information on Cannabis and Cannabis related products.
Authority
Operates with direct supervision from Assistant Dispensary Manager and Dispensary Manager. Follows established policies and procedures and contributes to the development of new concepts, policies, and procedures as necessary to perform job duties and tasks.
Disclaimer
Pure Tonic reserves the right to change or assign other duties to this job description. Employment with Pure Tonic is voluntary, and is subject to termination by employee or Pure Tonic at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to conflict with or to eliminate or modify in any way the employment-at-will status of Pure Tonic employees.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Overnight shift
- Weekend availability
Supplemental Pay:
- Tips
Ability to commute/relocate:
- Sparks, NV 89434: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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Mayflower Medicinals, Inc (MMI) is part of a larger, well-capitalized network of companies brought together to support best-in-class licensed cannabis cultivators, processors and dispensaries throughout the United States. We are a patient first focused organization providing top quality medical cannabis in a compassionate, warm environment. We aim to be an employer of choice and as such offer a robust compensation package including competitive salary, full medical benefits, and employee discounts!
Summary/Objective:
The Dispensary Lead, reporting directly to the Retail General Manager, is responsible for assisting in managing all daily operations of the dispensary, leading a patient-centric team and achieving Company standards of professionalism and compassionate patient service. Additionally, the Dispensary Lead implements and maintains the policies and procedures of the Company and ensures compliance with all state and local laws and regulations.
Position Responsibilities:
- Responsible for either opening or closing of dispensary (key holder)
- Balancing cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Updating Communication Binder for most current information for team members
- Auditing patient intake forms for accuracy and completion
- Assisting with Verified Financial Hardship (VFH) program
- Maintaining accountability of all team members, in relation to specific job description
- Performing general office work, such as filing records, operating copy machines, and using email
- Upholding all Company policies and procedures
- Providing General Manager with feedback on inventory levels and sales on a weekly basis
- Ensuring that all dispensary agents maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
- Helping educate all team members on product offerings and any changes in state or city regulations
- Assisting with coordinating patient home delivery schedule with Delivery Manager
- Participating in weekly and quarterly management meetings
Company Culture:
- Being a company brand ambassador and representing the brand appropriately.
- Building relationships with community leaders and trust from our neighbors.
- Following and implementing the company’s core values, including respect, diversity, sustainability, research and service.
- Ensuring adherence to the company’s cultural principles.
- Maintaining dispensary aesthetic according to the company’s brand, including music selection and daily cleanliness.
- Participating and embracing a highly motivated team environment.
- Implementing brand sales marketing strategies.
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent preferred
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI.
- Must be able to lift and carry up to 75lbs.
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences, and Work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.
MMI encourages applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. MMI believes in creating and sustaining a robust policy of inclusivity and diversity. MMI recognizes that diversity in the workforce is key to the integrity of a company’s commitment to its community. MMI’s Diversity & Inclusion Plan is designed to promote equity among minorities, women, veterans, people with disabilities, and people who identify as LGBTQ+. MMI will make every effort to employ and advance in employment qualified and diverse people at all levels within the company.
We value all team members by embracing their diverse talents, perspectives, and experiences, and fostering inclusion that inspires innovation, encourages respect and promotes unlimited success. Our goal is to attract and sustain a diverse workforce by recruiting, hiring, developing and retaining high-performing employees who work collaboratively to carry out the mission of MMI.
Individuals seeking employment with MMI that have any Criminal Offender Record Information remain eligible for employment subject to applicable law and regulation.
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** Noa Botanicals has a mandatory vaccine policy, please contact HR for more details **
POSITION SUMMARY
Dispensary Lead applicants at Noa Botanicals are responsible for patient and caregiver intake, product transactions, and providing excellent customer service to a variety of audiences. The Lead must maintain a thorough understanding of medical marijuana varieties, derivatives, and infused products based on current offerings in the Hawaii market and current cannabis science. This position provides superior customer service and educational guidance to registered patients and caregivers. The Lead Product Specialist must maintain a professional appearance, organized work environment, and dispensary appearance. The Lead reports directly to the Dispensary Store Manager.
Local applicants are preferred; relocation assistance will not be provided.
CORE JOB DUTIES (including but not limited to)
Customer Service & Sales:
- Maintain a positive, service- oriented attitude toward all patients, co-workers and the Company.
- Follow all company policies, procedures and practices relating to transaction voids, employee and discounted sales.
- Greet patients and caregivers as they enter the dispensary. Provide exceptional service for new and returning patients, anticipate and answer any questions they may have, and provide outstanding new patient guidance.
- Maintain appropriate documentation from each patient and caregiver at every visit, ensuring the validity of his or her identification and registration with the State.
- Record each visit using the patient management software, ensuring the accuracy of customer and caregiver information, and recording notes, if necessary, while observing and maintaining all applicable patient confidentiality requirements.
- Prepare, verify, process and collect payment after order verification, and apply to each customers allocated amount in accordance with state and local law.
- Communicate with management to maintain a steady customer traffic flow to maximize sales and customer satisfaction.
- Respond to and resolve customer requests, complaints, or compliments in person, through email, and on the phone, escalating for supervisor support as needed.
- Assist team members with training and develop strong service skills, cash handling audits and recordkeeping, including daily, monthly and quarterly inventory audits.
- Maintain organization of records, desk space, dispensary, and waiting room through daily upkeep, cleaning and sanitation standards in accordance with store policy, company standards, and state and local health regulations on a consistent basis
Medical Marijuana Education & Guidance:
- Maintain knowledge of all applicable state of Hawai’i laws, rules and regulations, all medicine, products, and services provided, as well as documentation processes in accordance with the State of Hawaii.
Educate patients and caregivers on medicating options and methods, strain information, medicine effectiveness for specific ailments, and cultivation methods.
Core Competencies:
- Observe and demonstrate a strong understanding of all company policies, procedures and practices, including but not limited to, employment discrimination and harassment, non- violence, safety, conduct, inventory, compliance, cleanliness and customer service.
- Maintain a neat, well- groomed personal appearance at all- time and observe and enforce all dress standards.
- Handle damaged and spoiled products, following company and DOH destruction guidelines prior to disposal.
- Assist in receiving, storing and restocking of product to ensure freshness, quality, accuracy and product rotation. Ensuring all medicated merchandise is appropriately stored within designated storage areas.
- Protect company property, product and assets at all- time. Ensuring all compliance matters are addressed with management in a timely manner.
- Accurate data entry and record keeping.
- Ability to answer multi-phone line system.
- Strong attention to detail, organizational skills, time management abilities, and communication skills.
- Proficiency and accuracy in using windows-based software, POS software, and internet navigation, as well as Microsoft suite.
- Ability to work in a fast-paced, ever-changing, and challenging environment.
- Ability to work well, individually and in teams, with a diverse group of people. Must have excellent people skills.
- Ability to open and close our dispensaries.
Education & Background Requirements:
- Must be and remain compliant with all legal or company regulations for working in the cannabis industry.
- Minimum of 21 years of age as required by state statute.
- Must have Valid driver’s license or state ID.
- Must have DOH clearance and fingerprinting, per applicable requirements set forth under state statute.
- 2-3 years of related customer service experience required.
- High School Diploma or GED required.
Physical Requirements:
- Must have reliable transportation and flexibility in scheduling.
- Working hours include holidays and weekends.
- This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching.
- Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
- Must be fully vaccinated against COVID-19
Work Schedule: Varies; Monday - Sunday; 10a-8p
Work Locations: Kaneohe Retail Store
Job Type: Non-Exempt, Full-time
Starting Pay: $15/Hr. ($16/Hr. after successful 90-day assessment)
Benefits: Employer paid employee health, dental & vision insurance. Employee discounts. PTO & Paid Holidays.
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Who we are…
At High Profile Cannabis Shop our product is cannabis, but our most important asset is our people. We believe in hiring locally, offering competitive compensation packages, and giving our employees an opportunity to learn and grow. As a company, we are committed to being active corporate citizens who celebrate diversity and inclusion, and are proud to provide employment opportunities to women, people of color, and local community members.
Benefits:
- Medical, Dental, & Vision Insurance
- Short- & Long-Term Disability Insurance
- Life Insurance
- Paid time off
- Employee discount
- 401(k)
- Referral program
- Holiday Pay
- Company Swag
We are looking for a FULL TIME Shift Lead to join the new High Profile - Roslindale team, who can help guide patients through the process of understanding, selecting and acquiring cannabis products!
Address: 3995 – 3997 Washington St. Roslindale MA 02131
In this role you will….
- Provide the highest level of customer service by making the patient's experience the priority.
- Assist patients to better understand product offerings and benefit.
- Educate patients on cannabis properties and selection of proper genetics according to their desired effect, relief for patients' aliments or per request.
- Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.
- Handle customer complaints in a professional manner; handle escalated manners when Store Manager or Assistant Manager are not present.
- Maintain product knowledge and keep up on current cannabis trends.
- Accurately use and maintain Point of Sale (POS) system.
- Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
- Utilize down time productively to ensure sales floor is properly stocked for team members and next shift; Delegate and confirm team members are completing shift duties.
- Open and close the store, assist with intake of product, inventory counts, and daily cash balancing.
- Split tips, within company guidelines, among team members at the end of the business day when Store Manager is not present.
- Contribute in management and store meetings, offering suggestions for employee development, sales opportunities, and organizational improvements.
Skills and experience you have...
- 3+ years' customer service experience, High school diploma or General Education Diploma (GED)
- Experience opening and closing a retail store or restaurant preferred.
- Experience with POS systems, and cash handling practices.
- Commitment to reaching Key Performance Indicators on a regular basis.
- Effective multi-tasker with demonstrated ability to prioritize tasks.
- Ability to work independently with little or no direct supervision.
- Demonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
- Knowledge of state and local regulations preferred.
- Ability to pass a background check and is 21 years of age.
C3 Industries is looking for people of color, particularly Black, African American, Hispanic, Latinx, and Indigenous people, women, veterans, persons with disabilities or L.G.B.T.Q.+ to work for the company. We are also looking to employ Massachusetts residents who are 21 years or older and either live in a Target Area or another area of discorporate impact as defined by the Commission or have a past drug conviction.
C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation and processing experts. We produce and sell the highest quality cannabis flower and extracted products (Cloud Cover Cannabis) at our state-of-the-art facilities and retail storefronts (High Profile Cannabis Shop) throughout Michigan, Missouri, and Massachusetts, and Oregon. Learn more at www.C3Industries.com (http://www.c3industries.com/).
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Reports to (Chain of Command): Clinic Manager, Lead Clinic Manager, Director of Operations, and Company CEO
Position Level: 2
Summary of Position: R. Greenleaf’s Shift Leads are the front line of both customer service and company policy for the Organization’s clinic locations. A Shift Lead is expected to successfully perform all the duties of a Budtender, while also functioning as a liaison between Budtenders and other management. Those in this position will also be expected to function as a Manager on Duty when assigned. Beyond assisting and educating New Mexico Medical Cannabis Patients, Shift Leads will be expected to assist with clinic personnel, cash deposits, and inventory, as necessary. Shift Leads are expected to adhere to HIPAA laws, be actively aware of their surroundings, and to work to complete the mission of R. Greenleaf, as well as the policies of the Organization.
Qualifications:
· 1+ Year(s) Retail Experience
· High School Diploma or Equivalent
· Reliable source of transportation
· Excellent written and verbal communication
· Ability to stand for long periods of time, but the Organization will make reasonable accommodations.
· Excellent cash handling skills.
· Excellent customer service skills.
· Excellent attention to detail and time management abilities, including the ability to work efficiently and accurately.
· Intermediate math proficiency.
· Ability to pass a state and federal background check, as well as possession of a New Mexico Driver’s license.
· Passing grades on both HIPAA exams and all applicable organizational competency exams.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
Application Question(s):
- Are you over the age of 21?
Experience:
- leadership: 1 year (Preferred)
- cash handling: 1 year (Required)
- customer service: 1 year (Required)
Work Location: One location
Apply for this job with R. Greenleaf Organics, Inc.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Health for Life- Baltimore (HFL) is part of a larger, well-capitalized network of companies brought together to support best-in-class licensed cannabis cultivators, processors and dispensaries throughout the United States. We are a patient first focused organization providing top quality medical cannabis in a compassionate, warm environment. We aim to be an employer of choice and as such offer a robust compensation package including competitive salary, full medical benefits, and employee discounts!
Summary/Objective:
The Dispensary Lead, reporting directly to the Retail General Manager, is responsible for assisting in managing all daily operations of the dispensary, leading a patient-centric team and achieving Company standards of professionalism and compassionate patient service. Additionally, the Dispensary Lead implements and maintains the policies and procedures of the Company and ensures compliance with all state and local laws and regulations.
Position Responsibilities:
- Responsible for either opening or closing of dispensary (key holder)
- Balancing cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Updating Communication Binder for most current information for team members
- Auditing patient intake forms for accuracy and completion
- Assisting with Verified Financial Hardship (VFH) program
- Maintaining accountability of all team members, in relation to specific job description
- Performing general office work, such as filing records, operating copy machines, and using email
- Upholding all Company policies and procedures
- Providing General Manager with feedback on inventory levels and sales on a weekly basis
- Ensuring that all dispensary agents maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
- Helping educate all team members on product offerings and any changes in state or city regulations
- Assisting with coordinating patient home delivery schedule with Delivery Manager
- Participating in weekly and quarterly management meetings
Company Culture:
- Being a company brand ambassador and representing the brand appropriately.
- Building relationships with community leaders and trust from our neighbors.
- Following and implementing the company’s core values, including respect, diversity, sustainability, research and service.
- Ensuring adherence to the company’s cultural principles.
- Maintaining dispensary aesthetic according to the company’s brand, including music selection and daily cleanliness.
- Participating and embracing a highly motivated team environment.
- Implementing brand sales marketing strategies.
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent preferred
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI.
- Must be able to lift and carry up to 75lbs.
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences, and Work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.
HFL encourages applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. HFL believes in creating and sustaining a robust policy of inclusivity and diversity. HFL recognizes that diversity in the workforce is key to the integrity of a company’s commitment to its community.
We value all team members by embracing their diverse talents, perspectives, and experiences, and fostering inclusion that inspires innovation, encourages respect and promotes unlimited success. Our goal is to attract and sustain a diverse workforce by recruiting, hiring, developing and retaining high-performing employees who work collaboratively to carry out the mission of HFL.
Individuals seeking employment with HFL that have any Criminal Offender Record Information remain eligible for employment subject to applicable law and regulation.
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Apply for this job with iAnthus Capital
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Reports to (Chain of Command): Clinic Manager, Lead Clinic Manager, Director of Operations, and Company CEO
Position Level: 2
Summary of Position: R. Greenleaf’s Shift Leads are the front line of both customer service and company policy for the Organization’s clinic locations. A Shift Lead is expected to successfully perform all the duties of a peer educator, while also functioning as a liaison between Bud Tenders and other management. Those in this position will also be expected to function as a Manager on Duty when assigned. Beyond assisting and educating New Mexico Medical Cannabis Patients, Shift Leads will be expected to assist with clinic personnel, cash deposits, and inventory, as necessary. Shift Leads are expected to adhere to HIPAA laws, be actively aware of their surroundings, and to work to complete the mission of R. Greenleaf, as well as the policies of the Organization.
Qualifications:
· 1+ Year(s) Retail Experience
· High School Diploma or Equivalent
· Reliable source of transportation
· Excellent written and verbal communication
· Ability to stand for long periods of time, but the Organization will make reasonable accommodations.
· Excellent cash handling skills.
· Excellent customer service skills.
· Excellent attention to detail and time management abilities, including the ability to work efficiently and accurately.
· Intermediate math proficiency.
· Ability to pass a state and federal background check, as well as possession of a New Mexico Driver’s license.
· Passing grades on both HIPAA exams and all applicable organizational competency exams.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
- Tips
Application Question(s):
- Are you over the age of 21?
Education:
- High school or equivalent (Required)
Experience:
- leadership: 1 year (Preferred)
- cash handling: 2 years (Preferred)
Work Location: One location
Apply for this job with R. Greenleaf Organics, Inc.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Health for Life- Baltimore (HFL) is part of a larger, well-capitalized network of companies brought together to support best-in-class licensed cannabis cultivators, processors and dispensaries throughout the United States. We are a patient first focused organization providing top quality medical cannabis in a compassionate, warm environment. We aim to be an employer of choice and as such offer a robust compensation package including competitive salary, full medical benefits, and employee discounts!
Summary/Objective:
The Dispensary Lead, reporting directly to the Retail General Manager, is responsible for assisting in managing all daily operations of the dispensary, leading a patient-centric team and achieving Company standards of professionalism and compassionate patient service. Additionally, the Dispensary Lead implements and maintains the policies and procedures of the Company and ensures compliance with all state and local laws and regulations.
Position Responsibilities:
- Responsible for either opening or closing of dispensary (key holder)
- Balancing cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Updating Communication Binder for most current information for team members
- Auditing patient intake forms for accuracy and completion
- Assisting with Verified Financial Hardship (VFH) program
- Maintaining accountability of all team members, in relation to specific job description
- Performing general office work, such as filing records, operating copy machines, and using email
- Upholding all Company policies and procedures
- Providing General Manager with feedback on inventory levels and sales on a weekly basis
- Ensuring that all dispensary agents maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
- Helping educate all team members on product offerings and any changes in state or city regulations
- Assisting with coordinating patient home delivery schedule with Delivery Manager
- Participating in weekly and quarterly management meetings
Company Culture:
- Being a company brand ambassador and representing the brand appropriately.
- Building relationships with community leaders and trust from our neighbors.
- Following and implementing the company’s core values, including respect, diversity, sustainability, research and service.
- Ensuring adherence to the company’s cultural principles.
- Maintaining dispensary aesthetic according to the company’s brand, including music selection and daily cleanliness.
- Participating and embracing a highly motivated team environment.
- Implementing brand sales marketing strategies.
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent preferred
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI.
- Must be able to lift and carry up to 75lbs.
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences, and Work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.
HFL encourages applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. HFL believes in creating and sustaining a robust policy of inclusivity and diversity. HFL recognizes that diversity in the workforce is key to the integrity of a company’s commitment to its community.
We value all team members by embracing their diverse talents, perspectives, and experiences, and fostering inclusion that inspires innovation, encourages respect and promotes unlimited success. Our goal is to attract and sustain a diverse workforce by recruiting, hiring, developing and retaining high-performing employees who work collaboratively to carry out the mission of HFL.
Individuals seeking employment with HFL that have any Criminal Offender Record Information remain eligible for employment subject to applicable law and regulation.
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Apply for this job with iAnthus Capital
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job description
Position: Dispensary Team Lead - Management Level
Summary of Position:
Bloom Medicinals is one of the country's largest family-owned cannabis companies. We provide safe, effective, top-quality cannabis products that improve patients’ lives. Currently licensed in five states to grow, manufacture and/or dispense medical marijuana products for adult and pediatric patients, we are expanding rapidly as we continue to earn new state licenses and gain recognition as a trusted resource in this evolving space.
We are currently seeking a Lead Agent. Lead Agents are the "management face" of the Company and usually present a first impression for patients, caregivers and regulatory officials. Under the direction of the Dispensary General Manager and Dispensary Assistant General Manager, Lead Agents will assist dispensary agents, patients and caregivers, and provides administrative and other services that support dispensary operations.
Duties and Responsibilities:
- Daily inventory audit
- Address patient concerns
- Resolve employee disputes through best conflict resolution practices
- Ensure dispensary staff are correctly clocking in/out and manage employee lunch schedule.
- Provide coaching for Dispensary Agents and backup for the sales floor
- Break down registers throughout day and at close of business
- Assist with acceptance and careful review of daily deliveries
- Enter new products into store point of sale software
- Assist with weekly destruction of expired samples
- Troubleshoot technical issues for staff and patients
- Approve product returns for defective items
- Evaluate staff performance after initial 90 days
- Routinely check store supplies to ensure sufficient inventory levels
- Manage and organize both paper and digital files for the dispensary
- Manually update Weedmaps menu
- Provide call ahead and online ordering assistance to patients
Qualifications:
- Qualified applicants must be over the age of 21
- Must have reliable transportation to and from work
- College degrees preferred.
- Must be a United States Citizen, or authorized to work in the United States.
- Must be able to pass an extensive criminal background check.
- Must live within 30 minutes of the Dispensary.
Experience:
- Experience in the health care and/or retail industry
- Previous cannabis industry experience isn't required, but a huge plus
Skills:
- Proper license and/or eligibility
- Experiences in retail sales preferred
- An empathetic personality and a genuine passion for helping others
- Passion for working in the cannabis space
- Knowledge of cannabis strains, products and medicinal benefits
- Must be friendly, outgoing, trustworthy, dependable, and hardworking
Supervisory Responsibilities:
- Overseeing all Dispensary Agents during the security office check-in process and showroom check-out process.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this position, the employee is regularly required to speak, hear and listen. The employee must be able to stand, walk, and use both hands and fingers to reach and grasp. The employee must frequently lift and/ or move up to 10 pounds and occasionally lift and/ or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
This job operates in a professional dispensary/pharmacy environment that's under constant supervision. The Team Lead's role routinely utilizes standard office equipment such as computers, phones, photocopiers, filing cabinets, inventory and point-of-sale systems.
Job Type: Full-time
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: One location
Apply for this job with Bloom Medicinals
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Medical Marijuana Dispensary Lead Agent, Seven Mile, OH
Bloom Medicinals
Job description
Position: Dispensary Team Lead - Management Level
Summary of Position:
Bloom Medicinals is one of the country's largest family-owned cannabis companies. We provide safe, effective, top-quality cannabis products that improve patients’ lives. Currently licensed in five states to grow, manufacture and/or dispense medical marijuana products for adult and pediatric patients, we are expanding rapidly as we continue to earn new state licenses and gain recognition as a trusted resource in this evolving space.
We are currently seeking a Lead Agent. Lead Agents are the "management face" of the Company and usually present a first impression for patients, caregivers and regulatory officials. Under the direction of the Dispensary General Manager and Dispensary Assistant General Manager, Lead Agents will assist dispensary agents, patients and caregivers, and provides administrative and other services that support dispensary operations.
Duties and Responsibilities:
- Daily inventory audit
- Address patient concerns
- Resolve employee disputes through best conflict resolution practices
- Ensure dispensary staff are correctly clocking in/out and manage employee lunch schedule.
- Provide coaching for Dispensary Agents and backup for the sales floor
- Break down registers throughout day and at close of business
- Assist with acceptance and careful review of daily deliveries
- Enter new products into store point of sale software
- Assist with weekly destruction of expired samples
- Troubleshoot technical issues for staff and patients
- Approve product returns for defective items
- Evaluate staff performance after initial 90 days
- Routinely check store supplies to ensure sufficient inventory levels
- Manage and organize both paper and digital files for the dispensary
- Manually update Weedmaps menu
- Provide call ahead and online ordering assistance to patients
Qualifications:
- Qualified applicants must be over the age of 21
- Must have reliable transportation to and from work
- College degrees preferred.
- Must be a United States Citizen, or authorized to work in the United States.
- Must be able to pass an extensive criminal background check.
- Must live within 30 minutes of the Dispensary.
Experience:
- Experience in the health care and/or retail industry
- Previous cannabis industry experience isn't required, but a huge plus
Skills:
- Proper license and/or eligibility
- Experiences in retail sales preferred
- An empathetic personality and a genuine passion for helping others
- Passion for working in the cannabis space
- Knowledge of cannabis strains, products and medicinal benefits
- Must be friendly, outgoing, trustworthy, dependable, and hardworking
Supervisory Responsibilities:
- Overseeing all Dispensary Agents during the security office check-in process and showroom check-out process.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this position, the employee is regularly required to speak, hear and listen. The employee must be able to stand, walk, and use both hands and fingers to reach and grasp. The employee must frequently lift and/ or move up to 10 pounds and occasionally lift and/ or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
This job operates in a professional dispensary/pharmacy environment that's under constant supervision. The Team Lead's role routinely utilizes standard office equipment such as computers, phones, photocopiers, filing cabinets, inventory and point-of-sale systems.
Job Type: Full-time
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: One location
Apply for this job with Bloom Medicinals
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Position Summary
Shift Lead's are responsible for overseeing the sales floor and setting the tone for their shift. They maintain the highest level of customer service, while keeping coworkers on task with projects and general duties. It is the Shift Lead’s responsibility to lead by example and maintain a productive work flow throughout the day. It also falls to the Shift Lead to be the point person and keep the train on the rails at all times, regardless if the Manager is physically in the shop or not.
Duties and Responsibilities
Responsibilities include, but are not limited to:
- Ensuring accurate till counts
- Reconciling any discrepancies in Greenbits/Clover when doing cash drops. If they cannot be reconciled you need to accurately communicate the issues at hand via the “Closing Drop Love Notes”, as well as follow up with your Manager
- Keep sales floor stocked with product and sold in a first in first out order
- Activate/deactivate products when needed
- Keep an eye on expiration dates
- Be physically present on the floor as much as possible
- Training new employees
- Keep your eyes and ears open as to what is going on on the sales floor, with staff and customers
- Communicating any issues or positive feedback to your Manager
- Make sure lunches/dinners are being run in a timely and organized manner
- Ensure the shop is clean and sanitized
- Ensure displays are well organized
- Keeping tills stocked with change
- Making sure all projects are being executed efficiently and thoroughly
- If the Manager is not on duty, it is up to the Shift Lead to make sure that projects are being prioritized appropriately and completed efficiently
- Delegating projects and ensuring that they are indeed being completed
- Keeping the crew on task, even when projects are completed. Whether it be cleaning, or studying, there is always something to be done!
- Fill/shake out flower jars, properly put away shake
- General opening/closing duties
Certificates, Licenses, and Registrations
- Valid State-Issued Driver’s License
- 21 years of age or older
- Valid OLCC Marijuana Handler’s Permit
Physical Requirements
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 50 pounds safely and properly
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays, and weekends
Experience
- Cannabis Industry: At least 6 months with Tokyo Starfish (preferred)
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
Experience:
- Cannabis Industry: 1 year (Preferred)
License/Certification:
- OLCC Marijuana Worker Permit (Preferred)
Work Location: One location
Apply for this job with Tokyo Starfish
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Medical Marijuana Dispensary Lead Agent, O'Fallon, MO
Bloom Medicinals
Job description
Position: Dispensary Team Lead - Management Level
Summary of Position:
Bloom Medicinals is one of the country's largest family-owned cannabis companies. We provide safe, effective, top-quality cannabis products that improve patients’ lives. Currently licensed in five states to grow, manufacture and/or dispense medical marijuana products for adult and pediatric patients, we are expanding rapidly as we continue to earn new state licenses and gain recognition as a trusted resource in this evolving space.
We are currently seeking a Lead Agent. Lead Agents are the "management face" of the Company and usually present a first impression for patients, caregivers and regulatory officials. Under the direction of the Dispensary General Manager and Dispensary Assistant General Manager, Lead Agents will assist dispensary agents, patients and caregivers, and provides administrative and other services that support dispensary operations.
Duties and Responsibilities:
- Daily inventory audit
- Address patient concerns
- Resolve employee disputes through best conflict resolution practices
- Ensure dispensary staff are correctly clocking in/out and manage employee lunch schedule.
- Provide coaching for Dispensary Agents and backup for the sales floor
- Break down registers throughout day and at close of business
- Assist with acceptance and careful review of daily deliveries
- Enter new products into store point of sale software
- Assist with weekly destruction of expired samples
- Troubleshoot technical issues for staff and patients
- Approve product returns for defective items
- Evaluate staff performance after initial 90 days
- Routinely check store supplies to ensure sufficient inventory levels
- Manage and organize both paper and digital files for the dispensary
- Manually update Weedmaps menu
- Provide call ahead and online ordering assistance to patients
Qualifications:
- Qualified applicants must be over the age of 21
- Must have reliable transportation to and from work
- College degrees preferred.
- Must be a United States Citizen, or authorized to work in the United States.
- Must be able to pass an extensive criminal background check.
- Must live within 30 minutes of the Dispensary.
Experience:
- Experience in the health care and/or retail industry
- Previous cannabis industry experience isn't required, but a huge plus
Skills:
- Proper license and/or eligibility
- Experiences in retail sales preferred
- An empathetic personality and a genuine passion for helping others
- Passion for working in the cannabis space
- Knowledge of cannabis strains, products and medicinal benefits
- Must be friendly, outgoing, trustworthy, dependable, and hardworking
Supervisory Responsibilities:
- Overseeing all Dispensary Agents during the security office check-in process and showroom check-out process.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this position, the employee is regularly required to speak, hear and listen. The employee must be able to stand, walk, and use both hands and fingers to reach and grasp. The employee must frequently lift and/ or move up to 10 pounds and occasionally lift and/ or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
This job operates in a professional dispensary/pharmacy environment that's under constant supervision. The Team Lead's role routinely utilizes standard office equipment such as computers, phones, photocopiers, filing cabinets, inventory and point-of-sale systems.
Job Type: Full-time
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: One location
Apply for this job with Bloom Medicinals
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Mayflower Medicinals, Inc (MMI) is part of a larger, well-capitalized network of companies brought together to support best-in-class licensed cannabis cultivators, processors and dispensaries throughout the United States. We are a patient first focused organization providing top quality medical cannabis in a compassionate, warm environment. We aim to be an employer of choice and as such offer a robust compensation package including competitive salary, full medical benefits, and employee discounts!
Summary/Objective:
The Dispensary Lead, reporting directly to the Retail General Manager, is responsible for assisting in managing all daily operations of the dispensary, leading a patient-centric team and achieving Company standards of professionalism and compassionate patient service. Additionally, the Dispensary Lead implements and maintains the policies and procedures of the Company and ensures compliance with all state and local laws and regulations.
Position Responsibilities:
- Responsible for either opening or closing of dispensary (key holder)
- Balancing cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Updating Communication Binder for most current information for team members
- Auditing patient intake forms for accuracy and completion
- Assisting with Verified Financial Hardship (VFH) program
- Maintaining accountability of all team members, in relation to specific job description
- Performing general office work, such as filing records, operating copy machines, and using email
- Upholding all Company policies and procedures
- Providing General Manager with feedback on inventory levels and sales on a weekly basis
- Ensuring that all dispensary agents maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
- Helping educate all team members on product offerings and any changes in state or city regulations
- Assisting with coordinating patient home delivery schedule with Delivery Manager
- Participating in weekly and quarterly management meetings
Company Culture:
- Being a company brand ambassador and representing the brand appropriately.
- Building relationships with community leaders and trust from our neighbors.
- Following and implementing the company’s core values, including respect, diversity, sustainability, research and service.
- Ensuring adherence to the company’s cultural principles.
- Maintaining dispensary aesthetic according to the company’s brand, including music selection and daily cleanliness.
- Participating and embracing a highly motivated team environment.
- Implementing brand sales marketing strategies.
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent preferred
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI.
- Must be able to lift and carry up to 75lbs.
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences, and Work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.
MMI encourages applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. MMI believes in creating and sustaining a robust policy of inclusivity and diversity. MMI recognizes that diversity in the workforce is key to the integrity of a company’s commitment to its community. MMI’s Diversity & Inclusion Plan is designed to promote equity among minorities, women, veterans, people with disabilities, and people who identify as LGBTQ+. MMI will make every effort to employ and advance in employment qualified and diverse people at all levels within the company.
We value all team members by embracing their diverse talents, perspectives, and experiences, and fostering inclusion that inspires innovation, encourages respect and promotes unlimited success. Our goal is to attract and sustain a diverse workforce by recruiting, hiring, developing and retaining high-performing employees who work collaboratively to carry out the mission of MMI.
Individuals seeking employment with MMI that have any Criminal Offender Record Information remain eligible for employment subject to applicable law and regulation.
fuBOZ3qoF5
Apply for this job with iAnthus Capital
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who we are…
At High Profile Cannabis Shop our product is cannabis, but our most important asset is our people. We believe in hiring locally, offering competitive compensation packages, and giving our employees an opportunity to learn and grow. As a company, we are committed to being active corporate citizens who celebrate diversity and inclusion, and are proud to provide employment opportunities to women, people of color, and local community members.
Benefits:
- Medical, Dental, & Vision Insurance
- Short- & Long-Term Disability Insurance
- Life Insurance
- Paid time off
- 401(k)
- Referral program
- Holiday Pay
- Company Swag
We are looking for a FULL TIME Shift Lead to join the High Profile - Cape Girardeau team, who can help guide patients through the process of understanding, selecting and acquiring cannabis products!
In this role you will….
- Provide the highest level of customer service by making the patient's experience the priority.
- Assist patients to better understand product offerings and benefit.
- Educate patients on cannabis properties and selection of proper genetics according to their desired effect, relief for patients' aliments or per request.
- Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.
- Handle customer complaints in a professional manner; handle escalated manners when Store Manager or Assistant Manager are not present.
- Maintain product knowledge and keep up on current cannabis trends.
- Accurately use and maintain Point of Sale (POS) system.
- Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
- Utilize down time productively to ensure sales floor is properly stocked for team members and next shift; Delegate and confirm team members are completing shift duties.
- Open and close the store, assist with intake of product, inventory counts, and daily cash balancing.
- Split tips, within company guidelines, among team members at the end of the business day when Store Manager is not present.
- Contribute in management and store meetings, offering suggestions for employee development, sales opportunities, and organizational improvements.
Skills and experience you have...
- 3+ years' customer service experience, High school diploma or General Education Diploma (GED)
- Experience opening and closing a retail store or restaurant preferred.
- Experience with POS systems, and cash handling practices.
- Commitment to reaching Key Performance Indicators on a regular basis.
- Effective multi-tasker with demonstrated ability to prioritize tasks.
- Ability to work independently with little or no direct supervision.
- Demonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
- Knowledge of state and local regulations preferred.
- Ability to pass a background check and is 21 years of age. Must obtain AGENT ID permit.
Our mission is to share our love of cannabis with the world. If you're interested in being part of our journey, we'd love to hear from you!
C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation and processing experts. We produce and sell the highest quality cannabis flower and extracted products (Cloud Cover Cannabis) at our state-of-the-art facilities and retail storefronts (High Profile Cannabis Shop) throughout Michigan, Missouri, and Massachusetts, and Oregon. Learn more at www.C3Industries.com (http://www.c3industries.com/).
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Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida’s largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products
We are looking for a dispensary lead to join our team in Bonita Springs!
Key Responsibilities:
- Create an environment of “Patients First” focusing on excellent patient interaction
- Recognize and appropriately respond to the patients with ease and compassion
- Maintain the highest level of confidentiality with patient information and interactions
- Multi-task, think critically and work quickly to resolve problems as they arise
- Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
- Keep current with company policies and procedures
- Responsible for either opening or closing of dispensary (key holder)
- Balance cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Maintain accountability of all team members, in relation to specific job description
- Other duties as assigned by Manager
REQUIREMENTS
- High School Diploma or equivalent
- Must be at least 21 years of age
- Recent and relevant hospitality and/or retail experience required
- Must have reliable transportation
- 2+ year customer service
- Strong customer service skills
- Must possess a positive and professional attitude
- Ability to quickly learn and apply new technologies and systems
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent required
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences
Equal Opportunity Employment
GrowHealthy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, GrowHealthy complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. GrowHealthy expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status.
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Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida’s largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products
We are looking for a dispensary lead to join our team in Orlando!
Key Responsibilities:
- Create an environment of “Patients First” focusing on excellent patient interaction
- Recognize and appropriately respond to the patients with ease and compassion
- Maintain the highest level of confidentiality with patient information and interactions
- Multi-task, think critically and work quickly to resolve problems as they arise
- Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
- Keep current with company policies and procedures
- Responsible for either opening or closing of dispensary (key holder)
- Balance cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Maintain accountability of all team members, in relation to specific job description
- Other duties as assigned by Manager
REQUIREMENTS
- High School Diploma or equivalent
- Must be at least 21 years of age
- Recent and relevant hospitality and/or retail experience required
- Must have reliable transportation
- 2+ year customer service
- Strong customer service skills
- Must possess a positive and professional attitude
- Ability to quickly learn and apply new technologies and systems
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent required
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences
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Team Leader, Dispensary 12-hour Day Shift Sunday Every Other Wed
Thermo Fisher Scientific
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.
Hours: Sunday to Tuesday; Every Other Wednesday - 6:00AM - 6:30PM (48/36 hours per week rotating pattern)
The Team Lead operates from established and well-known procedures under general directions and minimum supervision. Decisions are made within prescribed operating and casualty procedures and guidelines. The Team Lead encounters recurring work situations of high complexity, with occasional variations from the norm.
The Team Lead has the authority to control the operation of the value stream and when necessary, the facility, and must do so in a safe manner resulting in no accidents, and in compliance with all regulatory requirements at all times. The Team Lead must effectively communicate information to supervision and fellow personnel, relative to the condition of the facility equipment and personnel performance, and provide suggestions for problem prevention / resolution. The Team Lead must perform duties in such a way as to create an optimum cost-benefit ratio.
The Team Leader is responsible for monitoring the operations of the designated manufacturing work stream on a shift basis. The Team Leader will also perform Manufacturing Technician duties on manufacturing floor. The Team Leader oversees the activities of shift personnel to assure production schedules are met.
Responsibilities:
- Supervise the activities of all personnel on assigned shift; serve as the responsible Operations Supervisor on shift for designated value stream. Serve as responsible supervisor for site as needed.
- Assure that personnel issues or operational conditions are properly dealt with during the shift, including but not limited to, safety and medical emergencies, personnel issues, regulatory agency interaction, and technical (process) issues. Update the appropriate Operations Management to take appropriate corrective action.
- Coordinate the activities in production area(s) to meet production goals, quality and cost objectives, including but not limited to managing the deployment of personnel across all work areas and prioritizing production schedules.
- Supervise the completion of routine inspections and regulatory interaction. Plan as well as ensure that the operating and maintenance staff handles hazardous materials and wastes in a safe and environmentally responsible manner.
- Assist in the training of new shift personnel, as required.
- Provide input to employee performance management process for shift personnel.
- Manage the execution of special projects as assigned by Operations management
- May be required to perform other related duties as required and/or assigned.
Minimum Qualifications:
- A minimum of High School Diploma or GED
- A minimum of 1+ year of cGMP manufacturing experience with demonstrated leadership skills OR 2+ years of demonstrated leadership experience in operations or retail environment
- Associates degree in management or engineering discipline preferred.
- Knowledge of plant operations (manufacturing, distribution, maintenance) required
- Knowledge of cGMP and safety (OSHA) regulations required
- Knowledge of computer applications and current software is desirable.
- Ability to handle complex process, business, and personnel issues independently
- Ability to direct personnel to accomplish daily work as well as periodic special projects.
- Excellent oral and written communications skills required.
Will work with area supervisors and managers and other operations resources to address employee and process issues. May interact with regulatory agencies (infrequently).
Working Conditions:
Works in a controlled manufacturing environment; is required to lift up to 45 lbs. and may be required to stand for long periods of time while performing duties. Must be able to walk through operations areas to interact with employees. This will include the need to properly gown (including full clean room gowning) to enter various manufacturing areas.
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Shift Lead - Cannabis Dispensary
Attis Farms & Attis Trading Company, LLC
Retail Cannabis dispensary is looking for a Full Time, experienced Shift Lead to help manage our busy dispensary located in SW PDX. Candidates must have previous Cannabis retail experience, be authorized to work in the United States, possess a valid Oregon marijuana worker permit, & have open availability.
The Shift Lead will be responsible for the following:
- Lead the staff of full & part time employees on Sales Floor, including ensuring break times are taken, online orders are filled and all Customers are greeted and experience the highest levels of Service.
- Drive sales through staff training, sales promotions, innovation, and excellent customer service.
- Ensure Compliance with both Recreational and Medical laws.
- Help maintain an accurate store inventory by ensuring product is accurately labeled and scanned at point of sale.
- Keep the Sales Floor organized and productive, ensuring inventory continually cycles by stocking product from safes, refilling job supplies and directing Budtender projects during slow times.
- Register change and cash drops as needed.
- KeyHolder position. In addition to Opening and/or Closing Store, while on duty, ensure designated doors remain closed and/or locked, and safe balances/all assets are kept secure.
- Manage, diffuse, & resolve customer concerns in a manner that facilitates satisfied, repeat customers & communicates realistic expectations.
-Experience with Flowhub and/or Leaflogix a plus.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
Education:
- High school or equivalent (Preferred)
Experience:
- Retail Cannabis: 1 year (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Work Location: One location
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Since 1897, the Ostrow School of Dentistry has shaped talented students into outstanding dentists and dental hygienists. Our challenging clinical education and our expert faculty members provide future oral health professionals with the skills they need in order to become the best.
We, at the Herman Ostrow School of Dentistry of USC, are all committed to maintaining an environment of excellence and eminence, and this commitment shines through in all that we do.
Herman Ostrow School of Dentistry of USC, Clinic Dispensary Aides is looking to for a Lead Dental Dispensary Aide to join its team! This person assists in supervising staff in the operation and maintenance of one or more dental dispensaries. Supports management and distribution of inventory; assists in the hiring and training of new staff; and assists in preparing and supervising simulation and wet labs.
Job Accountabilities:
- Assists in supervising staff in the operation and maintenance of one or more dental dispensaries. Resolves daily operational issues and student concerns in the absence of the dispensary supervisor.
- Assists in sterilization, lubrication, management, and packaging of dispensary inventory. Prepares curriculum materials for distribution and consumable inventory for sales. Reinforces proper infection-control policies and personal protective equipment (PPE) standards. Assists in managing digital equipment registry, as well as verification of student records for outstanding equipment and materials.
- Assists in the hiring and training of new staff. Trains and enforces compliance and protocols in dispensaries. Assists in the development and implementation of departmental goals.
- Assists in preparing, supervising, and maintaining simulation and wet labs. Provides training and guidance on proper techniques for handling used instruments, disposable materials, chemicals, and dental materials as necessary.
- Coordinates with supervisor and purchasing staff to order and prepare student issue kits and materials and supplies for consumable sales as well as distribution during orientation weeks. Coordinates with supervisor and purchasing staff to perform inventory tracking and counts in dispensaries. Updates dispensary related inventory data in Heartland and axiUm systems.
- Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics
Preferred Education: Specialized/technical training
Preferred Experience: 3 years
Preferred Field of Expertise: CDA (graduate of dental assisting program)
USC provides benefits-eligible employees with a broad range of benefits and perks to help protect your (and your family’s) health, wealth, and future – including health insurance, a retirement account, life insurance, tuition benefits, university facility discounts, and more. To know more about the benefits and perks that USC offers, please visit: https://employees.usc.edu/benefits-perks/
Minimum Education: High school or equivalent Minimum Experience: 2 years in dentistry, healthcare, higher education, and/or customer service. Minimum Skills: Proven ability to interact effectively with faculty, staff and students. Understanding of dental terminology and clinical documentation. Working knowledge of HIPAA compliance and OSHA healthcare guidelines. Excellent problem-solving, interpersonal, conflict resolution, and oral and written communication skills. Demonstrated administrative and organizational skills, with superb attention to detail, and the ability to successfully multitask and shift priorities. Preferred Education: Specialized/technical training Preferred Experience: 3 years in dentistry, healthcare, higher education, and/or customer service.
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R. Greenleaf’s Shift Leads are the front line of both customer service and company policy for the Organization’s dispensary locations. A Shift Lead is expected to successfully preform all the duties of a bud tender, while also functioning as a liaison between bud tenders and other management. Those in this position will also be expected to function as a Manager on Duty when assigned. Beyond assisting and educating New Mexico Medical Cannabis Patients and recreational customers, Shift Leads will be expected to assist with dispensary personnel, cash deposits, and inventory, as necessary. Shift Leads are expected to adhere to HIPAA laws, be actively aware of their surroundings, and to work to complete the mission of R. Greenleaf, as well as the policies of the Organization.
Qualifications:
· 1+ Year(s) Retail Experience
· High School Diploma or Equivalent
· Reliable source of transportation
· Excellent written and verbal communication
· Ability to stand for long periods of time, but the Organization will make reasonable accommodations.
· Excellent cash handling skills.
· Excellent customer service skills.
· Excellent attention to detail and time management abilities, including the ability to work efficiently and accurately.
· Intermediate math proficiency.
· Ability to pass a state and federal background check, as well as possession of a New Mexico Driver’s license.
· Passing grades on both HIPAA exams and all applicable organizational competency exams.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Weekend availability
Supplemental Pay:
- Bonus pay
- Tips
Experience:
- Customer Service: 1 year (Preferred)
- Management: 1 year (Required)
Work Location: Multiple Locations
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R. Greenleaf’s Shift Leads are the front line of both customer service and company policy for the Organization’s dispensary locations. A Shift Lead is expected to successfully preform all the duties of a bud tender, while also functioning as a liaison between bud tenders and other management. Those in this position will also be expected to function as a Manager on Duty when assigned. Beyond assisting and educating New Mexico Medical Cannabis Patients and recreational customers, Shift Leads will be expected to assist with dispensary personnel, cash deposits, and inventory, as necessary. Shift Leads are expected to adhere to HIPAA laws, be actively aware of their surroundings, and to work to complete the mission of R. Greenleaf, as well as the policies of the Organization.
Qualifications:
· 1+ Year(s) Retail Experience
· High School Diploma or Equivalent
· Reliable source of transportation
· Excellent written and verbal communication
· Ability to stand for long periods of time, but the Organization will make reasonable accommodations.
· Excellent cash handling skills.
· Excellent customer service skills.
· Excellent attention to detail and time management abilities, including the ability to work efficiently and accurately.
· Intermediate math proficiency.
· Ability to pass a state and federal background check, as well as possession of a New Mexico Driver’s license.
· Passing grades on both HIPAA exams and all applicable organizational competency exams.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Weekend availability
Supplemental Pay:
- Bonus pay
- Tips
Experience:
- Customer service: 1 year (Preferred)
- Management: 1 year (Required)
Work Location: Multiple Locations
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Stability Cannabis is one of Oklahoma's largest growers and distributors of medical marijuana and has been named one of the best places to work by The Journal Record, The Oklahoman, and Cannabis Business Times. We are seeking an experienced Shift Supervisor that will help plan and manage all aspects of day-to-day operations, including managing personnel, establish strong patient relations, inventory control, and handle all store related matters. Previous retail cannabis, supervisory, and MJ Freeway experience is strongly preferred. Must be available Monday- Saturday
Duties/Responsibilities:
- Demonstrate leadership skills to meet the company’s objectives.
- Set an example, and support and encourage employees to achieve excellent customer service, adhere to company policies and procedures, and reach company goals.
- Review and assist in receiving all deliveries with diligence and accuracy and in accordance with company and state regulations.
- Track various sales metrics on a daily, weekly, and monthly basis.
- Monitor and maintain the Point of Sale (POS) system.
- Assist with training of staff according to company guidelines.
- Assist in conducting inventory audits in accordance with company and state guidelines to ensure there is no diversion of inventory, and effectively respond to discrepancies.
- Maintain records for all necessary documents: delivery and inventory manifests, inventory counts, necessary employee and patient information, logbooks, and inventory adjustments.
- Other duties as assigned.
Job Type: Full-time
Pay: $13.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Curaleaf Arizona is looking for an Inventory Lead, who can thrive in a fast-paced cannabis dispensary environment. The Inventory Lead will assist with receiving, counting, and managing inventory in compliance with state regulations as well as assist in implementing the company's policies and operating procedures on inventory controls. All controlled inventory will be maintained within the state-mandated seed-to-sale inventory management software program (METRC).
Job Responsibilities
- Inventory recording, compliance, and accuracy in all phases of the production.
- Monitor warehouse transactions
- Ensure inventory records are always accurate
- Perform cycle counts daily or weekly as needed
- Conduct inspections with Dispensary and Production Kitchen Managers
- Follow written audit programs and physical inventory to ensure integrity of company records
- Log receipts and documentation to ensure accurate inventory accounts
- Assist in scheduling of inventory and compliance personnel as required
- Assist in managing consumables for both the dispensary and production facilities
- Assist in managing State inventory system (METRC) for Acres/Curaleaf NV
- Perform system adjustments as required and conduct and/or participate in analysis of root cause for the adjustments. Help determine, initiate and execute subsequent corrective actions.
- Collect, audit, and file required paperwork to ensure state compliance
Job Requirements
- Detail-oriented and able to quickly adapt to changing demands and priorities.
- Demonstrable problem-solving skills.
- People and communication skills (verbal and written).
- Proficient with computers – Microsoft Word & Excel; Prior experience with METRC and/or GreenBits are a definite plus.
- Working knowledge or ability to develop working knowledge of Nevada Marijuana Regulations
- Ability to successfully manage a high-volume workload with deadline
Curaleaf is an Equal Employment Opportunity Employer
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Address: 12125 Southwest 152nd Street, Miami, FL 33177
Summary The Lead Dispensary Associate is responsible for assisting the Dispensary Management team in all operational aspects of running the dispensary and ensuring each patient receives outstanding service by providing a positive and friendly environment. Assist Patients with their personal needs, maintaining solid product knowledge, and always provide the highest level of customer service.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Assist the Dispensary Manager and the Dispensary Assistant Manager in all activities related to inventory management
- Assist the Dispensary Manager and the Dispensary Assistant manager in all activities and responsibilities related to Standard operating procedure compliance and training
- Assist the Dispensary Manager and the Dispensary Assistant Manager in all activities related to opening and closing the dispensary
- Provide exceptional customer service in accordance with established standards
- Develop and maintain rapport with our Patients, vendors, service providers, and staff.
- Ensure Patients' concerns and/or questions are solved and answered promptly and efficiently, and communicate Patient requests and/or problems to the Manager when needed.
- Recommend, select and help locate the proper medicine for Patients depending on their individual needs and Physician Certification.
- Communicate the effects of different types of cannabis to Patients clearly and effectively.
- Ring up sales on Point of Sale System and process cash transactions.
- Ensure strict controls to protect organization assets at the direction of management.
- Set up and break down display cases daily. Assist in display maintenance and housekeeping.
- Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
- Facilitate the new membership and Patient renewal processes.
- Perform data entry and manage the Patient database.
- Dispensing medical cannabis in Medical Marijuana Use Registry.
- Answer phone calls and forward them to the appropriate staff member.
- Book appointments for Patients for services they request.
- Maintain a current stock of Educational materials, new patient folders, etc.
- Frequently maintain dispensary's cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping, and sanitization.
- Maintain a positive work environment conducive to trust and respect.
- Maintain the strictest confidentiality in compliance with HIPAA guidelines.
- Perform other related work as required.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Work Experience
- Demonstration of knowledge and proficiency of all Standard Operating Procedures related to dispensary operations
- Previous experience as a pharmacy technician, bank teller, or other work experience with strict compliance standards is preferred.
- High school diploma or general education degree (GED); or six months of related experience and/or training; or equivalent combination of education and experience.
- Retail, cash handling and Point of Sales (POS) experience required.
- Working knowledge of Microsoft Office.
- Experience in the medical cannabis industry is highly desirable, but not required.
- Must be 21 years old
- Subject to criminal background check per state cannabis regulations
- Excellent oral and written communication skills
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
Working knowledge of Microsoft Office.
Physical Demands
Work may require prolonged sitting/standing, some bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus. Requires lifting to 50 pounds occasionally.
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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** Noa Botanicals has a mandatory vaccine policy, please contact HR for more details **
POSITION SUMMARY
Dispensary Lead applicants at Noa Botanicals are responsible for patient and caregiver intake, product transactions, and providing excellent customer service to a variety of audiences. The Lead must maintain a thorough understanding of medical marijuana varieties, derivatives, and infused products based on current offerings in the Hawaii market and current cannabis science. This position provides superior customer service and educational guidance to registered patients and caregivers. The Lead Product Specialist must maintain a professional appearance, organized work environment, and dispensary appearance. The Lead reports directly to the Dispensary Store Manager.
Local applicants are preferred; relocation assistance will not be provided.
CORE JOB DUTIES (including but not limited to)
Customer Service & Sales:
- Maintain a positive, service- oriented attitude toward all patients, co-workers and the Company.
- Follow all company policies, procedures and practices relating to transaction voids, employee and discounted sales.
- Greet patients and caregivers as they enter the dispensary. Provide exceptional service for new and returning patients, anticipate and answer any questions they may have, and provide outstanding new patient guidance.
- Maintain appropriate documentation from each patient and caregiver at every visit, ensuring the validity of his or her identification and registration with the State.
- Record each visit using the patient management software, ensuring the accuracy of customer and caregiver information, and recording notes, if necessary, while observing and maintaining all applicable patient confidentiality requirements.
- Prepare, verify, process and collect payment after order verification, and apply to each customers allocated amount in accordance with state and local law.
- Communicate with management to maintain a steady customer traffic flow to maximize sales and customer satisfaction.
- Respond to and resolve customer requests, complaints, or compliments in person, through email, and on the phone, escalating for supervisor support as needed.
- Assist team members with training and develop strong service skills, cash handling audits and recordkeeping, including daily, monthly and quarterly inventory audits.
- Maintain organization of records, desk space, dispensary, and waiting room through daily upkeep, cleaning and sanitation standards in accordance with store policy, company standards, and state and local health regulations on a consistent basis
Medical Marijuana Education & Guidance:
- Maintain knowledge of all applicable state of Hawai’i laws, rules and regulations, all medicine, products, and services provided, as well as documentation processes in accordance with the State of Hawaii.
Educate patients and caregivers on medicating options and methods, strain information, medicine effectiveness for specific ailments, and cultivation methods.
Core Competencies:
- Observe and demonstrate a strong understanding of all company policies, procedures and practices, including but not limited to, employment discrimination and harassment, non- violence, safety, conduct, inventory, compliance, cleanliness and customer service.
- Maintain a neat, well- groomed personal appearance at all- time and observe and enforce all dress standards.
- Handle damaged and spoiled products, following company and DOH destruction guidelines prior to disposal.
- Assist in receiving, storing and restocking of product to ensure freshness, quality, accuracy and product rotation. Ensuring all medicated merchandise is appropriately stored within designated storage areas.
- Protect company property, product and assets at all- time. Ensuring all compliance matters are addressed with management in a timely manner.
- Accurate data entry and record keeping.
- Ability to answer multi-phone line system.
- Strong attention to detail, organizational skills, time management abilities, and communication skills.
- Proficiency and accuracy in using windows-based software, POS software, and internet navigation, as well as Microsoft suite.
- Ability to work in a fast-paced, ever-changing, and challenging environment.
- Ability to work well, individually and in teams, with a diverse group of people. Must have excellent people skills.
- Ability to open and close our dispensaries.
Education & Background Requirements:
- Must be and remain compliant with all legal or company regulations for working in the cannabis industry.
- Minimum of 21 years of age as required by state statute.
- Must have Valid driver’s license or state ID.
- Must have DOH clearance and fingerprinting, per applicable requirements set forth under state statute.
- 2-3 years of related customer service experience required.
- High School Diploma or GED required.
Physical Requirements:
- Must have reliable transportation and flexibility in scheduling.
- Working hours include holidays and weekends.
- This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching.
- Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
- Must be fully vaccinated against COVID-19
Work Schedule: Varies; Monday - Sunday; 10a-8p
Work Locations: Kaneohe Retail Store
Job Type: Non-Exempt, Full-time
Starting Pay: $15/Hr. ($16/Hr. after successful 90-day assessment)
Benefits: Employer paid employee health, dental & vision insurance. Employee discounts. PTO & Paid Holidays.
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Who we are…
At High Profile Cannabis Shop our product is cannabis, but our most important asset is our people. We provide employee product discounts, a referral bonus program, free company swag, and additional benefits. We believe in hiring locally, offering competitive compensation packages, and giving our employees an opportunity to learn and grow. As a company, we are committed to being active corporate citizens who celebrate diversity and inclusion, and are proud to provide employment opportunities to women, people of color, and local community members.
We are looking for a Full Time Shift Lead to join the High Profile - Ann Arbor team that can help guide patients through the process of understanding, selecting and acquiring cannabis products.
Dispensary address: 617 Packard St, Ann Arbor, MI 48104
In this role you will….
- Provide the highest level of customer service by making the patient's experience the priority.
- Assist patients to better understand product offerings and benefit.
- Educate patients on cannabis properties and selection of proper genetics according to their desired effect, relief for patients' aliments or per request.
- Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.
- Handle customer complaints in a professional manner; handle escalated manners when Store Manager or Assistant Manager are not present.
- Maintain product knowledge and keep up on current cannabis trends.
- Accurately use and maintain Point of Sale (POS) system.
- Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
- Utilize down time productively to ensure sales floor is properly stocked for team members and next shift; Delegate and confirm team members are completing shift duties.
- Open and close the store, assist with intake of product, inventory counts, and daily cash balancing.
- Split tips, within company guidelines, among team members at the end of the business day when Store Manager is not present.
- Contribute in management and store meetings, offering suggestions for employee development, sales opportunities, and organizational improvements.
Skills and experience you have...
- 3+ years' customer service experience, High school diploma or General Education Diploma (GED)
- Experience opening and closing a retail store or restaurant preferred.
- Experience with POS systems, and cash handling practices.
- Commitment to reaching Key Performance Indicators on a regular basis.
- Effective multi-tasker with demonstrated ability to prioritize tasks.
- Ability to work independently with little or no direct supervision.
- Demonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
- Knowledge of state and local regulations preferred.
- Ability to pass a background check and is 21 years of age.
Our mission is to share our love of cannabis with the world. If you're interested in being part of our journey, we'd love to hear from you!
C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation and processing experts. We produce and sell the highest quality cannabis flower and extracted products (Cloud Cover Cannabis) at our state-of-the-art facilities and retail storefronts (High Profile Cannabis Shop) throughout Michigan, Missouri, and Massachusetts, and Oregon. Learn more at www.C3Industries.com (http://www.c3industries.com/).
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Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Address: Professional Park, 929 U.S. 27-441 Rolling Oaks, Suite 919, Lady Lake, FL 32159
Summary The Lead Dispensary Associate is responsible for assisting the Dispensary Management team in all operational aspects of running the dispensary and ensuring each patient receives outstanding service by providing a positive and friendly environment. Assist Patients with their personal needs, maintaining solid product knowledge, and always provide the highest level of customer service.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Assist the Dispensary Manager and the Dispensary Assistant Manager in all activities related to inventory management
- Assist the Dispensary Manager and the Dispensary Assistant manager in all activities and responsibilities related to Standard operating procedure compliance and training
- Assist the Dispensary Manager and the Dispensary Assistant Manager in all activities related to opening and closing the dispensary
- Provide exceptional customer service in accordance with established standards
- Develop and maintain rapport with our Patients, vendors, service providers, and staff.
- Ensure Patients' concerns and/or questions are solved and answered promptly and efficiently, and communicate Patient requests and/or problems to the Manager when needed.
- Recommend, select and help locate the proper medicine for Patients depending on their individual needs and Physician Certification.
- Communicate the effects of different types of cannabis to Patients clearly and effectively.
- Ring up sales on Point of Sale System and process cash transactions.
- Ensure strict controls to protect organization assets at the direction of management.
- Set up and break down display cases daily. Assist in display maintenance and housekeeping.
- Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
- Facilitate the new membership and Patient renewal processes.
- Perform data entry and manage the Patient database.
- Dispensing medical cannabis in Medical Marijuana Use Registry.
- Answer phone calls and forward them to the appropriate staff member.
- Book appointments for Patients for services they request.
- Maintain a current stock of Educational materials, new patient folders, etc.
- Frequently maintain dispensary's cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping, and sanitization.
- Maintain a positive work environment conducive to trust and respect.
- Maintain the strictest confidentiality in compliance with HIPAA guidelines.
- Perform other related work as required.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Work Experience
- Demonstration of knowledge and proficiency of all Standard Operating Procedures related to dispensary operations
- Previous experience as a pharmacy technician, bank teller, or other work experience with strict compliance standards is preferred.
- High school diploma or general education degree (GED); or six months of related experience and/or training; or equivalent combination of education and experience.
- Retail, cash handling and Point of Sales (POS) experience required.
- Working knowledge of Microsoft Office.
- Experience in the medical cannabis industry is highly desirable, but not required.
- Must be 21 years old
- Subject to criminal background check per state cannabis regulations
- Excellent oral and written communication skills
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
Working knowledge of Microsoft Office.
Physical Demands
Work may require prolonged sitting/standing, some bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus. Requires lifting to 50 pounds occasionally.
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Dispensary Lead
Position Description
Location: PURE TONIC – STOREY COUNTY
Status: FULL-TIME
Pay TYPE: HOURLY
Reports to: Inventory Control Manager, Assistant General Manager, General Manager
Supervises: Dispensary Staff
Position Summary
Stellar customer service and compassionate customer care is the order of the day for the Dispensary Lead. Increasing company profitability, providing exceptional customer service and maintaining accurate inventory levels is the order of the day for Dispensary Leads. Efficient and accurate transactions along with a positive customer experience are the primary goals of Pure Tonic.
The floor advising staff is the heartbeat of the dispensary, so the Dispensary Lead should strive for superb listening skills, display a high level of professionalism, and be flexible. Dispensary Leads provide knowledgeable guidance and education to both customers & staff about Pure Tonic services and products.
The Dispensary Lead should strive for superb listening skills, display a high level of professionalism, and be flexible. The Dispensary Lead must also have in depth knowledge of the Point-of-Sale (POS) and Inventory Control system in order to lead staff carrying our Order Fulfillment and Inventory Control duties so that full regulatory compliance is maintained at all times. The Lead Dispensary Staff must be able to oversee Dispensary Staff in order to provide for complete regulatory compliance and a great customer experience.
Core Duties - The duties of the Dispensary Lead include, but are not limited to, the following:
Daily Operations:
- Leads are keyholders that will be responsible for conducting opening and closing duties.
- Must be versed in guest intake, sales floor presence and point-of-sale (POS) transactions.
- Must be versed in processing returns, exchanges, and various other POS transactions.
- Handle Customer Service issues as needed.
- Notifying Leads when change for registers are running low or when till counts are high.
- Opening and closing procedures for POS and cash drawers.
- Providing change for registers
- Responsible for maintaining visual merchandising for refrigerated products, product displays, flower displays, and POS station overall cleanliness.
- Maintain a clean and presentable sales floor in addition to the overall cleanliness of the dispensary.
- Provide guidance and assistance to dispensary staff for maintaining accurate inventory levels, accurate order fulfillment, current documentation of customers, upkeep of operational computers and equipment for daily use.
- Assist in maintaining visual standards of products throughout the dispensary.
- Lead and assist in express sales, curbside sales, and online sales.
- Lead and assist in preparing express orders, curbside orders, and online orders.
- Monitoring registers when running low or when till counts are high.
- Direct all media and publicity inquiries to the Dispensary Manager/Assistant Manager.
- Assist Managers with research, communications, training, and additional projects & tasks as needed.
- Manages dispensary staff and dispensary operations when a Dispensary General Manager or Assistant General Manager is unavailable
Customer Service:
- Help to maintain the efficient workflow of orders and customers.
- Provide a warm welcome for all. Escort customers around the dispensary as needed.
- Ensures that inventory counts are completed regularly and in a timely manner.
- Trains other employees in cycle counting and inventory control.
- Develops and implements procedures for ensuring that adequate inventory levels are present.
- Validate customer info and availability in the METRC database.
- Accurately record customer data from all sales.
- Provide test results (COA’s) as requested by patrons.
- Record all customers notes in the POS and inventory control system.
On-Going:
- Keep up-to-date with training and personal education as required by state and local regulations.
- Attend and participate in shift change briefings and company meetings, suggest ideas and solutions for improving the customer experience as well as the employee experience.
- Uphold a culture of communication, encouragement, and positive support for peers, management, and customers.
- Readily locate or have on-hand current test results for all products.
Physical Requirements
As a Dispensary Lead, you will be required to stand for long periods of time, moving about in confined spaces, bend, stretch, and reach. Some heavy lifting is required from time to time. Must be able to perform basic office work; filing, organizing, printing. Must also be able to perform basic computing skills and Point-of-Sale duties.
Qualifications
Minimum high school education with 1-2 years customer service and/or inventory control experience preferably in a retail setting. Dispensary Leads must possess an acute sense of awareness for reading customers, listening to their needs, and presenting the right products as well as attention to detail for all inventory regulations. Having sales experience is important but not required. Compassion for customers and confidence in the cannabis knowledge base are key attributes that qualified candidates must have.
A willingness to learn, the grit to adapt to an ever changing environment, proficient on Windows, Mac, and Google platforms, are also ideal for Lead Dispensary Staff candidates.
Must be 21 years of age.
Must have a valid Nevada Cannabis Agent Card and have the card while performing any business-related activities for Pure Tonic.
Must have a valid driver’s license and provide fingerprints for background check for an agent card to be considered. May not have an excludable felony conviction or drug related offense according to CCB regulation.
Must have reliable transportation for travel to and from work.
Must be knowledgeable and be able to provide information on Cannabis and Cannabis related products.
Authority
Operates with direct supervision from Assistant Dispensary Manager and Dispensary Manager. Follows established policies and procedures and contributes to the development of new concepts, policies, and procedures as necessary to perform job duties and tasks.
Disclaimer
Pure Tonic reserves the right to change or assign other duties to this job description. Employment with Pure Tonic is voluntary, and is subject to termination by employee or Pure Tonic at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to conflict with or to eliminate or modify in any way the employment-at-will status of Pure Tonic employees.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Supplemental Pay:
- Tips
Ability to commute/relocate:
- Sparks, NV 89437: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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Shift Lead of Dispensary - Montgomeryville, PA 18936
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Ohio, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The full-time Shift Lead of the Dispensary is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service and supervising a team of dispensary employees for the Company’s cannabis dispensary location. This position will involve supporting the General Manager and/or Assistant Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Shift Lead will serve as a Manager-on-Duty, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Shift Lead will assist in operating the store in absence of the General Manager.
We are seeking a passionate, driven, detailed-oriented and collaborative Shift Lead to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all customers and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is preferred.
- Responsibilities
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer. Ensure accuracy in cash handling at POS and assume progressive cash management duties as guided and directed by General Manager.
- Adhere to company Standard Operating Procedures
- Understand and assist the General Manager with weekly and monthly sales information
- Maintain a friendly, courteous and professional demeanor at all times
- Coach and support other team members, including Product Associates
- Ensure that the store is clean, safe, and presentable for clients
- Work with other management team members to motivate retail staff, coordinate training, and provide feedback to ensure Company has the best staff in the industry
- Oversee orders and deliveries to ensure accurate order information and timeliness of deliveries
- Assist the dispensary management team with employee schedules and managing employee work hours and vacation requests; may be asked to cover emergency scheduling situations such as an absent Product Associate’s shift
- Assist with training of all new employees as well as the re-training of existing employees when needed
- Motivate and work together with General Manager/Assistant Manager and employees to meet and exceed sales goals
- Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system
- Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
- Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors
- Strive to become familiar and proficient at all other tasks and duties of the General Manager.
- Assist General Manager with regular and random inventory counts of cannabis, ancillary products, and dispensing supplies
- Supervise Product Associates during General Manager’s absence or when directed
- Complete other duties as assigned by General Manager
- Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order
- Lead initiatives, store strategies, and specific projects at the store level that may be assigned by General Manager.
- Report directly to the General Manager of Dispensary
Qualifications
Education:
High school diploma or equivalent; bachelor’s degree preferred
- Work Experience:
- Previous experience in a cannabis retail environment preferred
- 1-2 years retail management experience required
- Thorough understanding of state and local cannabis laws and regulations, and how they apply to the operations of the Company is preferred
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
- Experience in inventory management and reconciliation
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Exceptional team building, communication and people skills
- Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required
- Strong attention to detail, organization skills, and time management abilities
- High level of integrity and a strong work ethic
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
- Exceptional cash management skills
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
- Minimum of 21 years of age
- Possess valid driver’s license or state ID card; authorized to work in the U.S.
This position is classified as Non-Exempt, and therefore, you will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Montgomeryville, PA 18936: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Summary The Lead Dispensary Associate is responsible for assisting the Dispensary Management team in all operational aspects of running the dispensary and ensuring each patient receives outstanding service by providing a positive and friendly environment. Assist Patients with their personal needs, maintaining solid product knowledge, and always provide the highest level of customer service.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Assist the Dispensary Manager and the Dispensary Assistant Manager in all activities related to inventory management
- Assist the Dispensary Manager and the Dispensary Assistant manager in all activities and responsibilities related to Standard operating procedure compliance and training
- Assist the Dispensary Manager and the Dispensary Assistant Manager in all activities related to opening and closing the dispensary
- Provide exceptional customer service in accordance with established standards
- Develop and maintain rapport with our Patients, vendors, service providers, and staff.
- Ensure Patients' concerns and/or questions are solved and answered promptly and efficiently, and communicate Patient requests and/or problems to the Manager when needed.
- Recommend, select and help locate the proper medicine for Patients depending on their individual needs and Physician Certification.
- Communicate the effects of different types of cannabis to Patients clearly and effectively.
- Ring up sales on Point of Sale System and process cash transactions.
- Ensure strict controls to protect organization assets at the direction of management.
- Set up and break down display cases daily. Assist in display maintenance and housekeeping.
- Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
- Facilitate the new membership and Patient renewal processes.
- Perform data entry and manage the Patient database.
- Dispensing medical cannabis in Medical Marijuana Use Registry.
- Answer phone calls and forward them to the appropriate staff member.
- Book appointments for Patients for services they request.
- Maintain a current stock of Educational materials, new patient folders, etc.
- Frequently maintain dispensary's cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping, and sanitization.
- Maintain a positive work environment conducive to trust and respect.
- Maintain the strictest confidentiality in compliance with HIPAA guidelines.
- Perform other related work as required.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Work Experience
- Demonstration of knowledge and proficiency of all Standard Operating Procedures related to dispensary operations
- Previous experience as a pharmacy technician, bank teller, or other work experience with strict compliance standards is preferred.
- High school diploma or general education degree (GED); or six months of related experience and/or training; or equivalent combination of education and experience.
- Retail, cash handling and Point of Sales (POS) experience required.
- Working knowledge of Microsoft Office.
- Experience in the medical cannabis industry is highly desirable, but not required.
- Must be 21 years old
- Subject to criminal background check per state cannabis regulations
- Excellent oral and written communication skills
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
Working knowledge of Microsoft Office.
Physical Demands
Work may require prolonged sitting/standing, some bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus. Requires lifting to 50 pounds occasionally.
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Apply for this job with Curaleaf
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Address: 19416 Bruce B Downs Blvd, Tampa, FL 33647
Summary The Lead Dispensary Associate is responsible for assisting the Dispensary Management team in all operational aspects of running the dispensary and ensuring each patient receives outstanding service by providing a positive and friendly environment. Assist Patients with their personal needs, maintaining solid product knowledge, and always provide the highest level of customer service.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Assist the Dispensary Manager and the Dispensary Assistant Manager in all activities related to inventory management
- Assist the Dispensary Manager and the Dispensary Assistant manager in all activities and responsibilities related to Standard operating procedure compliance and training
- Assist the Dispensary Manager and the Dispensary Assistant Manager in all activities related to opening and closing the dispensary
- Provide exceptional customer service in accordance with established standards
- Develop and maintain rapport with our Patients, vendors, service providers, and staff.
- Ensure Patients' concerns and/or questions are solved and answered promptly and efficiently, and communicate Patient requests and/or problems to the Manager when needed.
- Recommend, select and help locate the proper medicine for Patients depending on their individual needs and Physician Certification.
- Communicate the effects of different types of cannabis to Patients clearly and effectively.
- Ring up sales on Point of Sale System and process cash transactions.
- Ensure strict controls to protect organization assets at the direction of management.
- Set up and break down display cases daily. Assist in display maintenance and housekeeping.
- Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
- Facilitate the new membership and Patient renewal processes.
- Perform data entry and manage the Patient database.
- Dispensing medical cannabis in Medical Marijuana Use Registry.
- Answer phone calls and forward them to the appropriate staff member.
- Book appointments for Patients for services they request.
- Maintain a current stock of Educational materials, new patient folders, etc.
- Frequently maintain dispensary's cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping, and sanitization.
- Maintain a positive work environment conducive to trust and respect.
- Maintain the strictest confidentiality in compliance with HIPAA guidelines.
- Perform other related work as required.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Work Experience
- Demonstration of knowledge and proficiency of all Standard Operating Procedures related to dispensary operations
- Previous experience as a pharmacy technician, bank teller, or other work experience with strict compliance standards is preferred.
- High school diploma or general education degree (GED); or six months of related experience and/or training; or equivalent combination of education and experience.
- Retail, cash handling and Point of Sales (POS) experience required.
- Working knowledge of Microsoft Office.
- Experience in the medical cannabis industry is highly desirable, but not required.
- Must be 21 years old
- Subject to criminal background check per state cannabis regulations
- Excellent oral and written communication skills
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
Working knowledge of Microsoft Office.
Physical Demands
Work may require prolonged sitting/standing, some bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus. Requires lifting to 50 pounds occasionally.
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Apply for this job with Curaleaf
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida’s largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products
We are looking for a dispensary lead to join our team in Miami!
Key Responsibilities:
- Create an environment of “Patients First” focusing on excellent patient interaction
- Recognize and appropriately respond to the patients with ease and compassion
- Maintain the highest level of confidentiality with patient information and interactions
- Multi-task, think critically and work quickly to resolve problems as they arise
- Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
- Keep current with company policies and procedures
- Responsible for either opening or closing of dispensary (key holder)
- Balance cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Maintain accountability of all team members, in relation to specific job description
- Other duties as assigned by Manager
REQUIREMENTS
- High School Diploma or equivalent
- Must be at least 21 years of age
- Recent and relevant hospitality and/or retail experience required
- Must have reliable transportation
- 2+ year customer service
- Strong customer service skills
- Must possess a positive and professional attitude
- Ability to quickly learn and apply new technologies and systems
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent required
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences
MoV8evhNK2
Apply for this job with iAnthus Capital
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Address: 612 N Dale Mabry Hwy, Tampa, FL 33609
Summary The Lead Dispensary Associate is responsible for assisting the Dispensary Management team in all operational aspects of running the dispensary and ensuring each patient receives outstanding service by providing a positive and friendly environment. Assist Patients with their personal needs, maintaining solid product knowledge, and always provide the highest level of customer service.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Assist the Dispensary Manager and the Dispensary Assistant Manager in all activities related to inventory management
- Assist the Dispensary Manager and the Dispensary Assistant manager in all activities and responsibilities related to Standard operating procedure compliance and training
- Assist the Dispensary Manager and the Dispensary Assistant Manager in all activities related to opening and closing the dispensary
- Provide exceptional customer service in accordance with established standards
- Develop and maintain rapport with our Patients, vendors, service providers, and staff.
- Ensure Patients' concerns and/or questions are solved and answered promptly and efficiently, and communicate Patient requests and/or problems to the Manager when needed.
- Recommend, select and help locate the proper medicine for Patients depending on their individual needs and Physician Certification.
- Communicate the effects of different types of cannabis to Patients clearly and effectively.
- Ring up sales on Point of Sale System and process cash transactions.
- Ensure strict controls to protect organization assets at the direction of management.
- Set up and break down display cases daily. Assist in display maintenance and housekeeping.
- Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
- Facilitate the new membership and Patient renewal processes.
- Perform data entry and manage the Patient database.
- Dispensing medical cannabis in Medical Marijuana Use Registry.
- Answer phone calls and forward them to the appropriate staff member.
- Book appointments for Patients for services they request.
- Maintain a current stock of Educational materials, new patient folders, etc.
- Frequently maintain dispensary's cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping, and sanitization.
- Maintain a positive work environment conducive to trust and respect.
- Maintain the strictest confidentiality in compliance with HIPAA guidelines.
- Perform other related work as required.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Work Experience
- Demonstration of knowledge and proficiency of all Standard Operating Procedures related to dispensary operations
- Previous experience as a pharmacy technician, bank teller, or other work experience with strict compliance standards is preferred.
- High school diploma or general education degree (GED); or six months of related experience and/or training; or equivalent combination of education and experience.
- Retail, cash handling and Point of Sales (POS) experience required.
- Working knowledge of Microsoft Office.
- Experience in the medical cannabis industry is highly desirable, but not required.
- Must be 21 years old
- Subject to criminal background check per state cannabis regulations
- Excellent oral and written communication skills
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
Working knowledge of Microsoft Office.
Physical Demands
Work may require prolonged sitting/standing, some bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus. Requires lifting to 50 pounds occasionally.
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Apply for this job with Curaleaf
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Do you have what it takes to be a part of an industry-leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is a high-growth business asset of iAnthus Capital Management. We are positioned to become one of Florida’s largest and most trusted medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products
We are looking for a Dispensary Lead to join our team in Daytona Beach!
Key Responsibilities:
- Create an environment of “Patients First” focusing on excellent patient interaction
- Recognize and appropriately respond to the patients with ease and compassion
- Maintain the highest level of confidentiality with patient information and interactions
- Multi-task, think critically and work quickly to resolve problems as they arise
- Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
- Keep current with company policies and procedures
- Responsible for either opening or closing of dispensary (key holder)
- Balance cash and product inventory as part of daily closing procedure
- Observing and participating in patient services during consultation and sale
- Maintain accountability of all team members, in relation to specific job description
- Other duties as assigned by Manager
Requirements:
- High School Diploma or equivalent
- Must be at least 21 years of age
- Recent and relevant hospitality and/or retail experience required
- Must have reliable transportation
- 2+ year customer service
- Strong customer service skills
- Must possess a positive and professional attitude
- Ability to quickly learn and apply new technologies and systems
- Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent required
- 1 – 3 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI
- Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to lift, push, and pull 50 pounds;
- Ability to sit, squat, bend, and kneel repetitively throughout a workday;
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment;
- Extended computer usage;
- Extended phone usage including teleconferences
fNaONm0KC5
Apply for this job with iAnthus Capital
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Reports to (Chain of Command): Clinic Manager, Lead Clinic Manager, Director of Operations, and Company CEO
Position Level: 2
Summary of Position: R. Greenleaf’s Shift Leads are the front line of both customer service and company policy for the Organization’s clinic locations. A Shift Lead is expected to successfully preform all the duties of a peer educator, while also functioning as a liaison between Peer Educators and other management. Those in this position will also be expected to function as a Manager on Duty when assigned. Beyond assisting and educating New Mexico Medical Cannabis Patients, Shift Leads will be expected to assist with clinic personnel, cash deposits, and inventory, as necessary. Shift Leads are expected to adhere to HIPAA laws, be actively aware of their surroundings, and to work to complete the mission of R. Greenleaf, as well as the policies of the Organization.
Qualifications:
· 1+ Year(s) Retail Experience
· High School Diploma or Equivalent
· Reliable source of transportation
· Excellent written and verbal communication
· Ability to stand for long periods of time, but the Organization will make reasonable accommodations.
· Excellent cash handling skills.
· Excellent customer service skills.
· Excellent attention to detail and time management abilities, including the ability to work efficiently and accurately.
· Intermediate math proficiency.
· Ability to pass a state and federal background check, as well as possession of a New Mexico Driver’s license.
· Passing grades on both HIPAA exams and all applicable organizational competency exams.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Tips
Application Question(s):
- Are you over the age of 21?
Experience:
- management: 1 year (Preferred)
- customer service: 2 years (Required)
- cash handling: 1 year (Preferred)
Work Location: One location
Apply for this job with R. Greenleaf Organics, Inc.
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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
JOB DESCRIPTION
Consistently deliver excellent customer service in the dispensary by educating customers, accurately tendering transactions, and maintaining compliance with all state and local regulations.
Assist with overall dispensary management activities and provide informal leadership on the shop floor.
JOB DUTIES
PEOPLE MANAGEMENT
- Assist in the team in meeting individual training and development objectives by providing training in all areas of expertise
- Participate in the annual employee evaluation process by providing objective performance feedback and evaluation for all employees at every level (360 review, peer review)
BUSINESS PROCESS MANAGEMENT
- Adhere to and champion environmental health and safety guidelines
- Adhere to procedures related to opening, operating, and closing the retail store
- Interface with regulators and law enforcement as required
- Model the company core values at all times whenever representing the company, including on and off-campus and on social media
- Participate in team building activities
- Report all adverse events; participate in deviation investigations
- Support corporate initiatives and champion the continuous improvement culture in the retail operations business unit
BUSINESS PERFORMANCE MANAGEMENT
- Adhere to procedures related to inventory management and reconciliation; assist with inventory reconciliation as required
- Communicate the details of daily operations as requested
- Ensure accuracy and compliance in all transactions including sales, inventory intake and reconciliation, and waste management
- Ensure that the sales floor and lobby are clean, compliant, inviting, and professional
- Stay informed and knowledgeable about state and local laws, regulations and industry news
KNOWLEDGE, SKILL, EXPERIENCE & ATTITUDE
- Ability to work in a diverse team in a fast paced, heavily regulated environment
- Ability to work evenings, weekends and holidays
- Desire to achieve success and a work ethic to match
- Developing understanding of inventory management practices
- Experience in the cannabis industry required
- Good oral and written communication skills
- Integrity beyond reproach
- Must be at least 21 years old and must pass criminal record check (LiveScan)
- One year in progressively responsible retail experience
- Willing and able to meet the demands of a fluid schedule and changing priorities
- Working knowledge of strains, genetics, growing and effects of cannabis and cannabis infused products
- Working knowledge of Microsoft Office and current electronic POS, and generally computer literate
KEY PERFORMANCE INDICATORS
Business Process Management
- Adherence to deviation management plan
Business Performance Management
- All cash counts are accurate
- Inventory is reconciled per SOP
- Sales goals are met or exceeded
- Zero major observations during regulatory audits of areas of responsibility (sales floor and lobby, inventory records, waste management procedures)
Job Type: Full-time
Pay: $16.50 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Tips
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Preferred)
- Management: 1 year (Preferred)
Work Location: One location
Apply for this job with Vibe By California
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job description
Do you consider yourself a self-starting, problem-solving, more-than-driven leader looking to make their way into the Cannabis industry?
This might be the opportunity for you!
Mint Cannabis is currently looking for ambitious leads for our Bell location!
Duties:
Responsible for opening and closing of the dispensary as needed.
· Ensures the operations of the dispensary run in a smooth and professional fashion.
· Takes on additional duties as needed and does so with a positive attitude.
· Maintains quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints.
· Assists patients with choosing the right products according to their needs.
· Verifies patient's allotment and ensure they have the allotment necessary for their purchase.
· Participates in ongoing education and professional development as needed.
· Demonstrates appropriate interactions with customers and co-workers.
· Organizes and displays product neatly to maximize sales, ensure proper store signage is maintained at all times, and ensure the quality and freshness of all products.
· Assists in training associates on store operations, product, policies, and procedures.
· Coordinates the daily cleaning and organization of the store and stockroom.
· Strives to support Mint Cannabis Core Values and goals while promoting programs and initiatives.
· Supervises and delegates tasks to team members at the discretion of store management.
· Ensures all necessary breaks and lunches are given.
· Communicates concerns of the team to the Assistant Store Manager and/or Store Manager.
· Assists in tracking team member attendance and performance through designated corrective action tracker.
· Consistently communicates and models the culture of Mint Cannabis.
· Capable of coaching others in a positive and constructive manner.
· Showcases excellent interpersonal, motivational, and team-building skills.
Qualifications:
· A flexible schedule, including daytime, nights, and weekend availability to meet the needs of the business.
· Applicant must be twenty-one (21) years of age.
· Applicant must consent to a criminal background check performed by the Company and/or the Department of Health Services.
· Valid Missouri Identification.
· Strong verbal and written communication skills.
· Ability to lift and move merchandise up to 35lbs.
· Ability to stand for extended periods of time (3+ hours).
· Ability to operate a computer, POS/register system, keyboards, and scanners.
· Has a strong record of reliable attendance.· A flexible schedule, including daytime, nights, and weekend availability to meet the needs of the business.
Job Type: Full-time
Pay: $35,000.00 - $41,000.00 per year
Job Type: Full-time
Pay: $35,000.00 - $41,000.00 per year
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Weekend availability
Experience:
- Cannabis Industry: 1 year (Required)
- Customer service: 2 years (Required)
- Retail sales: 1 year (Required)
Work Location: One location
Apply for this job with The Mint Dispensary
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NEW Dispensary Opening!
Inventory Lead must have exemplary attention to detail, organization skills and the ability to multitask.
The Inventory Lead will perform daily audits, assist in opening and closing procedures, product setup of the sales floor, fulfill pre-order sales,.
A detailed understanding of all State regulations regarding the labeling and packaging of cannabis products and ensuring compliance in all aspects pertaining to the inventory are the most important components of this job.
The Inventory Specialist must be a self motivator and someone who takes initiative to identify, report and fix inaccuracies or problem solve and investigate discrepancies within the physical inventory and digital tracking systems. This position reports to the Inventory Manager.
- Maintain a positive and professional attitude at all times
- Perform daily audits of the product vault
- Assist in opening and closing setup of the sales floor products
- Move products digitally and physically from the vault to the sales floor to refresh inventory levels throughout the day
- Fulfill customer's kiosk express orders and Dutchie pre-orders in an accurate and timely manner
- Ensure all product and POS system menus have matching current and accurate testing information, pictures and product descriptions
- Responsible for receiving, inspecting for damage, counting, organizing and storing new product deliveries compliantly upon arrival
- Inspect all inventory labels and packaging to ensure compliance
- Prepare and store delivery manifests
- Responsible for storing and recording quarantined and to-be-destroyed cannabis products compliantly as per State regulations and store policies
- Work closely with management to ensure product par levels are maintained and expiration dates of products are monitored
- Generate labels for both cannabis products and accessories to be scanned into the POS system
- Complete METRC and RVT training as mandated
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Annapolis, MD 21401: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Inventory Management: 2 years (Preferred)
Work Location: One location
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
NEW Dispensary Opening!
Are you interested in a career in the Cannabis Industry? Come get started with us! Come join our team as a Lead Patient Advisor!
Our Lead Patient Advisors work to develop and maintain rapport with our customers, vendors, service providers and staff. They are knowledgeable and can communicate the effects of different types of cannabis to customers clearly and effectively. Lead Patient Advisors maintain compliance with all state and company regulations, polies and procedures. Additionally, they make sure customers concerns and questions are solved and answered promptly and efficiently and communicate customers’ requests and/or problems to management as needed. In addition to the duties of a Patient Advisor the Lead Patient Advisor provides training to new employees and is the point person for questions for the Patient Advisor team members.
- Train new hires on the roles and responsibilities of a Pateint Advisor
- Direct daily activities and focus for the team of Patient Advisors
- Point person for Patient Advisors while on shift/on floor
- Assist patients in a customer-facing, intimate retail environment
- Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient’s specific needs
- Utilize POS system to review inventory, checkout customers, and conduct returns and exchanges.
- Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints
- Promote a work environment that is positive, communicative, patient-oriented, and compliant
- Perform other duties as requested by management
- Must be 21 or older
- Must be able to pass a comprehensive background check annually
- Ability to lift up to 75 lbs. and push/pull up to 100 lbs.
- Ability to perform the following physical tasks: sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, and carrying boxes.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Hagerstown, MD 21740: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
- Sales: 1 year (Required)
Work Location: One location
Apply for this job with Kind Therapeutics USA
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A breakwater is a formation that protects the shore from the forces of the ocean. In the same way that a physical breakwater protects the shore, at Breakwater we strive to protect our patients by providing them with consistent, high-quality products in a safe environment. Our motto “A Safe Harbor” represents our philosophy and we hope our patients and employees can feel it when they visit. We grow, produce, and dispense the highest quality cannabis and cannabis products in the New Jersey Medical Marijuana Program.
To that end, we are seeking a Dispensary Lead to help us build and maintain a dispensary environment that is consistent with Breakwater’s overall vision, lead employees day to day, and empower them to do their job well. The right person for this role is detail-oriented, solution-minded, motivated, and ready to take on the day with a positive and energetic attitude. This role entails a blend of dispensary employee responsibilities and assisting management with day-to-day operations and the team’s development.
*Responsibilities include but are not limited to:
*
The Breakwater Way
- Maintaining A Safe Harbor: Creating a safe and healing environment by listening to and communicating with patients with empathy, respect, and authenticity.
- Being A Compass: Gaining and maintaining a deep knowledge of Breakwater’s products and making product recommendations to patients with the intention of their best interest.
- Providing A Life Boat: Demonstrating Breakwater’s philosophy of patient care by assisting patients with sincerity. Eager to help patients with various ailments and disabilities navigate around the dispensary if needed.
Team Development
- Lead by Example : Maintains a friendly service atmosphere while meeting dispensary demands. Motivates the team with a positive and ambitious attitude.
- Training: Assists with the development of employees from orientation to continued growth. Keeps management informed about teammates’ progression and can identify in what ways the team can be strengthened.
- Empowerment: Listening when needed. Helping the team solve problems and handle issues.
Dispensary Operations
- Store Operations: Assists management with daily dispensary operations including the following: performing opening / closing checklists, running the floor during peak sales hours, cash handling and inventory management.
- Awareness & Adaptability: Maintains the dispensary needs by multi-tasking, being detail-oriented, and developing solutions to problems. Can make sound decisions on the fly to ensure all areas of the dispensary operations are running smoothly. Understands we are in a dynamic business and can adapt to Breakwater’s needs
- Compliance: Ensure system compliance with company policies and state regulations that apply to daily retail dispensary operations.
*Skills & Experience
*
- 1-2 years of leadership / supervisory experience in a high-volume, fast-paced retail environment
- Enthusiasm and a passion for cannabis!
- Uncompromising focus on customer service and willingness to bring the best possible experience to our patients
- Experience with either communicating or delegating tasks, and/or training and employee development
- Comfort and familiarity using retail POS systems, phone systems, Microsoft Suite and Google Workspace (Docs, Sheets, Gmail, Drive)
- Ability to juggle multiple competing priorities, effectively separate big from small, and make high-quality decisions independently (and seek advice when necessary)
- Ability to stand or sit for extended periods and lifting up to 25 lbs
- Flexible schedule with ability to work between 45 and 55 hours per week and retail hours, including nights and weekends
- A valid Driver’s license and reliable transportation
- 21+
- Ability to clear a state-conducted background check and no felony convictions
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Location: 2 Corporate Dr.
Suite E
USA
Cranbury
NJ
08512-3604, Cranbury, NJ
Job Type: Full-time
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Budtender Position Summary:
Assist the management team with the activities and operations of the store, while abiding by policies, procedures and operational guidelines. Responsible for helping customers, checking them out, cash handling and customer service.
Shift Lead Position Summary:
During scheduled managerial shifts, Shift Lead will provide support to the activities and operations of the store, enforce policies and procedures, and operational guidelines. Monitor employee actions, handle customer service issues, complete budtender duties as necessary and act as the Manager-On-Duty when the Store Manager & Assistant Manager are absent. In addition, will complete all budtender duties as described on the Budtender Job Description when scheduled for non-managerial shifts.
Budtender Essential Functions:
Responsible for helping customers in the retail locations in accordance with The Clinic Marijuana Center’s mission, vision, goals, and objectives.
Responsible for retail product knowledge so as to assist customers in making the right choices.
Responsible for completing any work assigned to them during their scheduled shift, as well as customer service, including:
- Answering the phone and greeting walk-in customers
- Accurately use and maintain the Point Of Sale (POS) system
- Correct cash handling and discount application
- Accurate and timely data entry of patient profiles and maintenance of hard copy files
- Verifying proper paperwork, documentation and ID for customers
- Security measures and safety compliance
- Store organization and cleanliness
- Managing the visitor log
- Verifying order deliveries for accuracy and assisting with package labeling
- Adherence to inventory management procedures and assisting with product management
- Maintain open communication with the management team and other co-workers
- Report employee issues or customer situations
Provide any necessary support to the management team to ensure retail store operations, including: daily activities, maintenance, as well as patient information for any reported issues and/or customer complaints.
Responsible for ensuring customer satisfaction and following The Clinic’s established policies for sales and customer service.
Shift Lead Essential Functions:
- Focus on Customer Service. Ensure that each guest receives outstanding guest service by providing a guest-friendly environment, including greeting and acknowledging every guest and by maintaining outstanding standards, solid product knowledge and all other components of guest services. Be a strong host personality on the floor and provide budtenders with strategies to improve their guest interactions. Resolve customer complaints or problems professionally.
- Focus on Merchandising and Inventory Management.Maintains all merchandising standards, display presentations, signing standards and monitor inventory levels. Keep the showroom clean and orderly. Set up advertising displays or arrange merchandise on counters or tables to promote sales. Assist with receiving orders, checking manifests, preparing inventory for sale, and accurate data entry in POS and METRC. Adhere to established inventory procedures and organizational standards.
- Focus on Compliance and Safety.Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
- Focus on Accountability. Plans and assigns daily goals, tasks and assignments. Effectively communicate job expectations. Foster teamwork. Maintains adherence to all company policies and procedures. Hold staff accountable for customer service standards, cash handling, attendance, task completion, and professionalism. Report any violations to General Manager/Assistant Manager.
Job Specifications:
- Knowledge and enforcement of the policies, procedures and goals of The Clinic Marijuana Center and affiliates.
- Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
- Ability to establish and maintain effective working relationships with employees, management, governmental agencies, community members and the general public.
- Must have strong communication skills with the ability to express ideas clearly and concisely in written and verbal formats.
- Ability to use standard office equipment, computer equipment and software including word processing, data base management, METRC, spreadsheet applications and electronic mail.
Additional Requirements:
- Colorado driver’s license or State ID card
- Must be a minimum of 21 years of age
- Must pass any and all required background checks
- Must be and remain compliant with any and all legal or company regulations for working in the industry
- Must obtain and retain a state-issued MED a key badge
Minimum Education and Experience:
- High school diploma required, some college or bachelor’s degree preferred
- Equivalent combinations of education and experience may be considered, including internal experience.
Working Conditions:
- While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions.
- PHYSICAL DEMANDS: May be required to stand and/or walk for extended periods of time. Must be able to lift, carry and balance up to 75 pounds (200 pounds with assistance)
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Weekend availability
Supplemental Pay:
- Commission pay
- Tips
Experience:
- Customer service: 1 year (Preferred)
- Staff Management/Store Management: 1 year (Preferred)
License/Certification:
- MED Badge (Required)
Work Location: One location
Apply for this job with The Clinic
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.