Cannabis jobs at Zen Leaf Naperville

Isn't it time you took a step towards a brighter way forward? Zen Leaf is growing, and we are looking to add passionate, customer service focused talent to our store! The Cannabis Consultant is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management.

Our ideal Cannabis Consultant has a positive upbeat attitude and a desire to help people find the best product for their needs. A background in retail and hospitality is highly preferred (1-2 years), but customer service experience is required.

Responsibilities

• Possess a positive attitude while greeting customers and patients
• Be an advocate of cannabis customer care
• Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product
• Build rapport with regular patients/customers to promote repeat business
• Work well with others in a fast-paced, dynamic retail environment
• Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice)
• Be open to continued, on-going cannabis education and training
• Provide support to managers and other Cannabis Consultants as needed
• Maintain a clean, organize, and sanitize workstation/store front
• Ensure accuracy of online orders before pick-up
• Understand and apply detailed compliance regulations as required by local and state laws
• Stock, merchandise, and replenish displays of regulated and unregulated inventory
• Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available

Requirements

• High School Diploma or equivalent
• 1-2 years of retail or hospitality experience
• Must be 21 years of age and comply with all local, state, and company regulations
• Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances)
• Desire to learn about cannabinoids, terpenes and product application/consumption methods
• Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations

Physical and Mental Demands:
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.

Working Environment:
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.

EEO Statement:
Zen Leaf is proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities.

Apply for this job with Zen Leaf Naperville

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

The Zen Leaf Dispensary is dedicated to providing excellent customer service on every visit in an efficient and friendly manner. We are currently seeking entry level, full-time, Receptionists to join our upcoming Naperville, IL dispensary. The Receptionist is responsible for providing exceptional individualized customer service, educational consulting, and customer record management.

The Receptionist is responsible for promptly, accurately, professionally, and courteously receiving and directing all telephone calls, customers, and visitors. As well as being responsible for helping to meet the needs of patients/caregivers and for communicating dispensary procedures and policies in a professional and effective way, ensuring compliance with Illinois state and local laws regarding medical cannabis. The Receptionist will also prepare and process outgoing and incoming mail and deliveries, including signing for deliveries when necessary and notifying recipients. They will ensure that all common areas are kept neat, clean, and stocked with appropriate supplies and will maintain office supply inventory and place orders as needed. The Receptionist will also monitor building access and the safety cameras.

Responsibilities:

• Greet customers as they enter the facility
• Ensure compliance with state and local laws by requesting from each customer their identification/medical cannabis license
• Verify customer identification card status and ensure appropriate age before entering the dispensary
• Be able to explain the dispensary's procedures and policies to customers and ensure smooth processing
• Handle phones, paperwork, and filing (paper and electronic)
• Ensure that all common areas are clean and stocked with necessary supplies.
• Monitor customer access, monitor safety cameras and maintain security awareness
• Assist in other duties as needed and directed

Requirements:

• Must be 21 years of age or older
• At least a high school diploma or GED
• Must be reliable, honest, responsible and mature with a strong work ethic
• Outstanding interpersonal and communication skills, positive and cheerful attitude, with a strong customer service orientation
• Experience and comfort using computers and various software programs
• Successful completion of a thorough personal reference check and background check

Physical and Mental Demands:
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.

Working Environment:
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

EEO Statement:
Zen Leaf is proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities.

Apply for this job with Zen Leaf Naperville

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.