We know of 4 jobs at Trym as of April 2024, including roles such as Cannabis SaaS - Implementation & Success Specialist, Cannabis Tech - Account Executive, Cannabis Tech - Implementation & Support Specialist, and Cannabis Software - Sales Manager.
More than 30+ days
Implementation & Success Specialist
Are you a passionate customer advocate? Do you get a kick out of working with teams and teaching people? Do you have a knack for problem solving too? If so, come and join the team at Trym! We're a rapidly growing startup, focused on the exciting, legal cannabis market. We offer the premier farm management and compliance management system for cannabis cultivators. Trym already has tremendous traction in the market, now it's time to dominate. Get in on this ground floor opportunity and put your talents to work. Trym has an immediate opening for an Implementation and Success Specialist on our operations team, responsible for ensuring our customers are successful from day one. In this position you will work directly with cultivation clients to learn about their operations, train their teams and help ensure successful product adoption.
Responsibilities and Duties:
- Develop and maintain proficiency in the company's software applications, solution methodologies, core technologies and new product rollouts.
- Plan and conduct online training for new customers.
- Configure and prepare customer accounts for on-boarding and integrations.
- Regularly evaluate and adapt training methods and materials to ensure implementation goals are met
- Maintain up-to-date notes, metrics and implementation progress in company system of record
- Be the primary success owner for early stage customer lifecycle (sales handoff through initial product adoption)
- Work in concert with the success team for coordinated account handoff
- Document all internal and external correspondence related to success and implementation/onboarding process
- Develop proficiency and provide guidance for METRC related trainings
Qualifications and Requirements:
- 2+ years of Customer Success, Implementation or similar experience
- Prior SaaS experience a plus
- Prior cannabis industry experience, ideally cultivation operations, highly preferred
- Excellent people skills to interact with colleagues and cross-functional teams
- Exceptional customer relationship building skills
- Ability to display good judgment
- Ability to follow through on tasks until completed
- Familiarity with CCTC-METRC for cultivation preferred
- Familiarity with compliance & regulations in multiple states preferred
- Familiarity with Hubspot and Intercom preferred
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Application Question(s):
- Please explain why you're interested in working in the cannabis industry.
- Please share, in your opinion, the key pieces to a successful implementation process
Experience:
- Implementation: 2 years (Preferred)
- Cannabis: 1 year (Required)
Work Location: Remote
Apply for this job with Trym
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$85,000 - $100,000 a year
Job Type
Full-time
Number of hires for this role
1
Qualifications
Sales SaaS Sales: 3 years (Preferred)
Full Job Description
Are you an experienced SaaS Sales Professional looking to join a rapidly scaling company in the fastest growing industry in the US? Focused on the regulated cannabis market, Trym is a SaaS provider offering the premier cultivation management solution for cannabis growers. New market opportunities like this do not come around often. Get in on this ground floor opportunity and put your talents to work. Trym is looking for an experienced Account Executive to join our sales team. In this role you’ll work closely with sales and marketing team members to drive new business and achieve growth objectives.
*RESPONSIBILITIES
- Create and execute sales plan to find and to win new business
- Identify client needs and develop persuasive sales pitches that align with business requirements
- Skillfully manage opportunities from demo to close
- Effectively present and position the Trym solution versus competition
- Develop sales strategy to achieve revenue targets and regularly prospect new sales opportunities
- Maintain CRM with complete and up-to-date information
- Build winning relationships with new customers
- Lead generation follow up activities, to include delivery of electronic material, appointment setting and client outreach
- Conduct research to identify new market opportunities
REQUIREMENTS
- Minimum of 3 years of prior experience selling Software-as-a-Service (SaaS) products
- Experience selling cannabis software highly preferred
- Excellent, verbal and written, client-facing communication skills
- Strong time-management and organizational skills and a relentless focus on details
- Must have experience with CRM platforms; Hubspot highly preferred
- Ability to work in a fast paced environment with cross functional teams
- Scheduling flexibility to work with customers across time zones, as needed
- Knowledge of cannabis cultivation and regulatory compliance highly preferred
- Willingness and ability to travel locally and across the US, as needed
- Strong technical aptitude
- Demonstrated record of achieving monthly, quarterly, and annual SaaS sales goals
*
Job Type: Full-time
Pay: $85,000.00 - $100,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Commission pay
Application Question(s):
- Why are you interested in working in the cannabis industry?
Experience:
- Sales SaaS Sales: 3 years (Preferred)
Work Location:
- Fully Remote
Company's website:
- https://trym.io
Company's Facebook page:
- https://www.facebook.com/trymtech
COVID-19 Precaution(s):
- Remote interview process
Apply for this job with Trym
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$50,000 - $60,000 a year
Job Type
Full-time
Number of hires for this role
1
Full Job Description
Implementation & Support Specialist
Are you a passionate customer advocate? Do you get a kick out of working with teams and teaching people? Do you have a knack for problem solving? If so, come and join the team at Trym! We're a rapidly growing startup, focused on the exciting, legal cannabis market. We offer the premier farm management and compliance management system for cannabis cultivators. Trym already has tremendous traction in the market, now it's time to dominate. Get in on this ground floor opportunity and put your talents to work. Trym has an immediate opening for an Implementation and Support Specialist on our operations team, responsible for ensuring our customers are successful from day one. In this position you will work directly with cultivation clients to learn about their operations, train their teams and help ensure successful product adoption. You will be the first point of contact on our support staff and work with our internal team to help customers resolve any technical issues.
Responsibilities and Duties:
- Develop and maintain proficiency in the company's software applications, solution methodologies, core technologies and new product rollouts.
- Plan and conduct online training for new customers.
- Configure and prepare customer accounts for on-boarding and integrations.
- Perform customer needs assessments and adaptive onboarding sessions to enhance customer success.
- Regularly evaluate and adapt training methods and materials to ensure implementation goals are met
- Maintain up-to-date support metrics and implementation progress
- First point of contact for customer support escalations
- Technical Issue investigation and resolution using internal tools and resources
- Document all internal and external correspondence related to support issues and implementation/onboarding process
- Develop proficiency and provide guidance for METRC related issues and trainings
- Develop and maintain written training guides and manuals.
Qualifications and Requirements:
- 2+ years of Customer Success or similar experience
- Excellent people skills to interact with colleagues and cross-functional teams
- Exceptional customer relationship building skills
- Strong analytical and troubleshooting capabilities
- Ability to display good judgment
- Ability to follow through on tasks until completed
Nice to Haves:
- Prior SaaS experience a plus
- Prior cannabis industry experience, ideally cultivation, highly preferred
- Familiarity with METRC for cultivation preferred
- Familiarity with Cannabis compliance & regulations in California preferred
- Familiarity with Hubspot and Intercom preferred
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Customer Success: 2 years (Preferred)
Work Location:
- Fully Remote
Company's website:
- https://trym.io
Company's Facebook page:
- https://www.facebook.com/trymtech
COVID-19 Precaution(s):
- Remote interview process
Apply for this job with Trym
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
SALES MANAGER
JOB DESCRIPTIONAre you an experienced SaaS Sales Professional? Are you tenacious, driven and looking to be part of the team that takes a rapidly-growing startup in a hot, new industry to the next level? Focused on the legal, cannabis market, Trym is a SaaS provider offering the premier farm management solution for cannabis cultivators. Trym already has meaningful traction in the market. Now it's time to dominate. New market opportunities like this do not come around often. Get in on this ground floor opportunity and put your talents to work.
RESPONSIBILITIES
- Create and execute sales plan to find and to win new business
- Build and manage a pipeline of fast-paced sales cycles
- Skillfully manage opportunities from qualification to close
- Effectively present and position the Trym solution versus competition
- Develop sales strategy to achieve revenue targets and regularly prospect new sales opportunities
- Maintain CRM with complete and up-to-date information
- Build winning relationships with new customers
REQUIREMENTS
- Must be located in Southern California
- 3 to 5 years in a direct sales role at a cannabis software company
- Experience with Software-as-a-Service (SaaS) delivery model and sales
- Experience selling software to cannabis cultivators highly preferred
- Excellent, verbal and written, client-facing communication skills
- Strong time-management and organizational skills and a relentless focus on details
- Experience in a startup and the desire to jump in and get the job done
- Must have experience with CRM platforms such as Salesforce.com or Copper
- Scheduling flexibility to work with customers across time zones, as needed
- Willingness and ability to travel locally and across the US, as needed
- Strong technical aptitude
- Demonstrated record of achievement and sales success
Applicants must be authorized to work in the U.S. and able to work at a local office on a daily basis and be willing to travel as needed.
Job Type: Full-time
Salary: $60,000.00 to $90,000.00 /year
Experience:
- cannabis software sales: 3 years (Required)
Location:
- Los Angeles, CA (Required)
Additional Compensation:
- Commission
Apply for this job with Trym
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.