We know of 15 jobs at STM Canna as of April 2024, including roles such as Technical Support Associate, Sales Associate, Client Services Coordinator, and Marketing Coordinator.
More than 30+ days
Position:
Client Services Associate
Reports to:
Client Services Supervisor
Job Overview:
The Client Services Associate (CSA) is a core member of the Client Services team and is responsible for onsite and in-house training for current and potential customers throughout the United States and Canada. The training experience includes onboarding new customers, educating customers on the functionality of each product, and effectively documenting and communicating client feedback across internal teams. For many clients, the CSA is the single client-facing point of contact for STM Canna, thus the ideal candidate will consistently convey industry expertise, professionalism and the highest level of client service. Additionally, the CSA will support learning program initiatives and projects and will partner with other internal departments to provide feedback and coaching. The Client Services team has the critical role of continuously improving the end user experience of STM’s customers and ensuring the ongoing success of the use of their purchased STM products.
Responsibilities and Duties:
- Provide prompt and professional resolution of support and customer service inquiries (phone, email, website) during assigned schedule.
- Keep CRM database current by logging all client interactions; CSAs must be able to complete a minimum of 30 activities per day and complete all activities by the designated due date.
- Follow through with client inquiries until issues are completely resolved; if supervisor support is needed, first present report of all background information that has been communicated to date.
- Provide updates to clients on pending, shipped, and delivered orders using appropriate shipping software.
- Manage the onboarding process for all clients upon receipt of STM products, including follow-ups at the three critical stages of post-shipment, pre-training, and post-training.
- Provide technical demonstrations/webinars and training on products and services for existing and prospective customers (approximately 3-4 trainings per week).
- Participate in the development of training curriculum to identify any gaps and ensure trainings convey STM quality standards and meet the needs of the end user.
- Complete and distribute a detailed synopsis document to the team upon training completion.
- Follow-up with all clients who have received replacement parts to ensure the part has been replaced correctly and their STM equipment is operational.
- Weekly scan and file all documents pertaining to shipment of new orders or replacement parts.
- Send customized links to clients for any recommended accessory orders; follow-up on the sale.
- Establish, develop, and always maintain positive business and customer relationships.
- Assist with R&D and training videos if time and schedules allow.
- Additional duties include maintaining general office, demo/training studio and kitchen cleanliness, including following all STM COVID-19 Protocols for sanitization.
- Office Hours: Monday through Friday, 8:00 am to 5:00 pm (or as agreed upon). Additional time may be required on evenings and weekends based on industry events, trade shows and training requirements.
Desired Qualifications:
- 3+ years of experience in training development and delivery
- Strong understanding of training principles, tools and best practices
- Experience with CRM or other customer services database; computer savvy
- Keen attention to detail
- Proactive thinker & problem-solver, constantly seeking process improvement opportunities
- Excellent listening, verbal and written communication skills
- Nimble, thrives in a fast-paced environment with a rapidly growing team
- Prior experience working in the cannabis industry or customer support role a plus
- 21 or over, a clean driving record, have a current passport (or willingness to apply for one)
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Spokane, WA 99212: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 2 years (Required)
Work Location: One location
Apply for this job with STM Canna
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
JOB DESCRIPTION
Position:
Technical Support Associate
Reports to:
Client Services Supervisor
Job Overview
The Technical Support Associate (TSA) is a core member of the Client Services team and is responsible for virtual and in person training for current and potential customers throughout the world. The training experience includes onboarding new customers, educating customers on the functionality of each product, and
effectively documenting and communicating client feedback across internal teams. For many clients, the TSA is the single client-facing point of contact for STM Canna, thus the ideal candidate will consistently convey industry expertise, professionalism, and the highest level of client service. Additionally, the TSA will support learning program initiatives and projects and will partner with other internal departments to
provide feedback. The Client Services team has the critical role of continuously improving the end-user experience of STM’s customers and ensuring the ongoing success of the use of their purchased STM products.
Responsibilities and Duties
- Provide prompt and professional resolution for support and troubleshooting inquiries (phone, video calls, email, website) during the assigned schedule.
- Keep CRM database current by logging all client interactions
- TSAs must prioritize ticketing over admin duties to ensure our customers experience little to no downtime.
- Follow through with client inquiries until issues are completely resolved; if supervisor support is needed, first present a report of all background information that has been communicated to date.
- Manage the onboarding process for all clients upon receipt of STM products, including follow-ups at the three critical stages of post-shipment, pre-training, and post-training.
- Provide virtual training and troubleshooting on products and services for existing and prospective customers.
- Participate in the development of training curriculum to identify any gaps and ensure training conveys STM quality standards and meets the needs of the end-user.
- Complete and distribute a detailed synopsis document to the team on training completion.
- Follow-up with all clients who have received replacement parts to ensure the part has been replaced correctly and their STM equipment is operational.
- Establish, develop, and maintain positive business and customer relationships at all times.
- Assist with R&D and training videos if time and schedules allow.
- Partners with production management to resolve tickets as needed. TSA will utilize production only when needed to diagnose equipment/accessory issues and to confirm the replacement part or troubleshooting method needed to resolve tickets.
- Learning and maintaining current knowledge of the mechanical workings of STM products. TSA will connect with the production department to shadow them during the manufacturing process.
- Additional duties include maintaining the general office, demo/training studio, and kitchen cleanliness.
- Driver’s License is required
Desired Qualifications:
- 3+ years of experience in training development and delivery
- Strong understanding of training principles, tools, and best practices
- Experience with CRM or other customer services database; computer savvy
- Keen attention to detail
- Proactive thinker & problem-solver, constantly seeking process improvement opportunities
- Excellent listening, verbal, and written communication skills
- Nimble and thrives in a fast-paced environment with a rapidly growing team
- Prior experience working in the cannabis industry or customer support role a plus
- Willingness to travel (75%)
- 21 or over, a clean driving record, have a current passport (or willingness to apply for one)
About the Company:
STM Canna designs, engineers and distributes highly advanced, eco-friendly marijuana and hemp processing equipment for the commercial cannabis industry. We are most well-known for our pre-rolled joint machine, the STM RocketBox, which produces 453 joints in 1 minute. Beginning as a small start-up focused on providing solutions, we have proudly grown to serve many of the largest cannabis facilities and notable brands worldwide. Together, we are a growing team of quirky, immensely passionate visionaries working to set the tone for the future of customer service and technology in the cannabis industry.
Diversity & Inclusion:
We at STM Canna are committed to bringing together individuals from different backgrounds, perspectives, and experiences. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and accomplish great things together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Job Type: Full-time
Pay: $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Experience:
- Technical support: 2 years (Preferred)
- Training & development: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: One location
Apply for this job with STM Canna
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Position
Marketing Coordinator
Reports To
COO
Job Overview
At STM Canna, we design and manufacture cutting edge cannabis processing equipment at our headquarters located in Spokane, Washington. We are seeking a dynamic Marketing Coordinator to join our growing team and be the liaison between the administrative, sales and marketing departments. This person will provide sales support, usher forward all company-wide marketing initiatives and help anywhere else as needed.
Responsibilities and Duties
- Support the marketing department's initiatives with the planning, executing, and tracking of marketing programs such as email, event, social media, or content marketing
- Independently coordinate marketing and community events, including overseeing logistics, managing registrations, coordinating with vendors, creating itineraries, and ordering marketing collateral
- Coordinate product, event, or content email marketing campaigns, including copy, scheduling, testing, and database management
- Create, proofread, and edit copy for various marketing channels, ensuring consistent voice
- Assist with developing and managing content and social media marketing programs, including blogs and public relations efforts
- Evaluate and monitor campaign performance on an ongoing basis by analyzing key metrics and creating comprehensive reports
- Manage relationships with external vendors to ensure high-quality and timely execution of marketing programs, and to ensure competitiveness
- Conduct market research and identify trends
- Manage postings for all social media sites: Facebook, Instagram, YouTube, Twitter, and LinkedIn
- Monitor online company reputation against negative posts on all platforms
- Assist with tradeshow planning and preparation of materials
- Schedule marketing team meetings, draft agendas and distribute meeting minutes
- Develop reports to update leadership on marketing and technology-related strategies and plan as necessary.
Desired Qualifications
- 1-3 years of experience in marketing
- Excellent written and verbal communication skills, as well as outstanding copy writing and proofreading skills
- Firm grasp on various marketing platforms, channels, and best practices, including social, digital, and email marketing
- Must be a self-starter and able to independently move projects forward, prioritize tasks, and meet deadlines
- Must have strong analytical skills to analyze metrics and create reports
Must have a high level of creativity
- Experience with brand awareness, creating media strategy and implementing it
- Excellent understanding of inner workings of Facebook, LinkedIn, Twitter, Instagram + other platforms
- Experience with basic web development/website CMS platforms such as WordPress, Ecwid, WooCommerce, etc.
- Knowledge of how to measure KPI's, do audience research and web metrics
- Basic understanding of SEO and keywording posts and Google Analytics
- Familiar with graphic design and basic web design
- Solid time-management skills with the ability to prioritize tasks
- Excellent verbal and written communication skills
- Data Logging/CRM experience
- Microsoft Suite experience (Excel, Word)
- Google proficient (Drive, Sheets, Docs, Slides, Email, etc.)
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Marketing Coordinator: 3 years (Preferred)
- WordPress: 1 year (Preferred)
- WooCommerce: 1 year (Preferred)
Work Location: One location
Apply for this job with STM Canna
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
JOB DESCRIPTION
Position:
Technical Support Associate
Reports to:
Client Services Supervisor
Job Overview
The Technical Support Associate (TSA) is a core member of the Client Services team and is responsible for virtual and in person training for current and potential customers throughout the world. The training experience includes onboarding new customers, educating customers on the functionality of each product, and
effectively documenting and communicating client feedback across internal teams. For many clients, the TSA is the single client-facing point of contact for STM Canna, thus the ideal candidate will consistently convey industry expertise, professionalism, and the highest level of client service. Additionally, the TSA will support learning program initiatives and projects and will partner with other internal departments to
provide feedback. The Client Services team has the critical role of continuously improving the end-user experience of STM’s customers and ensuring the ongoing success of the use of their purchased STM products.
Responsibilities and Duties
- Provide prompt and professional resolution for support and troubleshooting inquiries (phone, video calls, email, website) during the assigned schedule.
- Keep CRM database current by logging all client interactions
- TSAs must prioritize ticketing over admin duties to ensure our customers experience little to no downtime.
- Follow through with client inquiries until issues are completely resolved; if supervisor support is needed, first present a report of all background information that has been communicated to date.
- Manage the onboarding process for all clients upon receipt of STM products, including follow-ups at the three critical stages of post-shipment, pre-training, and post-training.
- Provide virtual training and troubleshooting on products and services for existing and prospective customers.
- Participate in the development of training curriculum to identify any gaps and ensure training conveys STM quality standards and meets the needs of the end-user.
- Complete and distribute a detailed synopsis document to the team on training completion.
- Follow-up with all clients who have received replacement parts to ensure the part has been replaced correctly and their STM equipment is operational.
- Establish, develop, and maintain positive business and customer relationships at all times.
- Assist with R&D and training videos if time and schedules allow.
- Partners with production management to resolve tickets as needed. TSA will utilize production only when needed to diagnose equipment/accessory issues and to confirm the replacement part or troubleshooting method needed to resolve tickets.
- Learning and maintaining current knowledge of the mechanical workings of STM products. TSA will connect with the production department to shadow them during the manufacturing process.
- Additional duties include maintaining the general office, demo/training studio, and kitchen cleanliness.
Desired Qualifications:
- 3+ years of experience in training development and delivery
- Strong understanding of training principles, tools, and best practices
- Experience with CRM or other customer services database; computer savvy
- Keen attention to detail
- Proactive thinker & problem-solver, constantly seeking process improvement opportunities
- Excellent listening, verbal, and written communication skills
- Nimble and thrives in a fast-paced environment with a rapidly growing team
- Prior experience working in the cannabis industry or customer support role a plus
- Willingness to travel (75%)
- 21 or over, a clean driving record, have a current passport (or willingness to apply for one)
About the Company:
STM Canna designs, engineers and distributes highly advanced, eco-friendly marijuana and hemp processing equipment for the commercial cannabis industry. We are most well-known for our pre-rolled joint machine, the STM RocketBox, which produces 453 joints in 1 minute. Beginning as a small start-up focused on providing solutions, we have proudly grown to serve many of the largest cannabis facilities and notable brands worldwide. Together, we are a growing team of quirky, immensely passionate visionaries working to set the tone for the future of customer service and technology in the cannabis industry.
Diversity & Inclusion:
We at STM Canna are committed to bringing together individuals from different backgrounds, perspectives, and experiences. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and accomplish great things together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Job Type: Full-time
Pay: $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Education:
- Associate (Preferred)
Experience:
- Training & development: 3 years (Required)
Work Location: One location
Apply for this job with STM Canna
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
As the Saw Operator/Post Processor/Material Handler you will be responsible for performing duties related to the storage and movement of inventory or equipment. In this position you will set up and operate power saws, and follow job order specifications such as material, type and size of stock and dimensions to be cut along with the Post Processing of finished machine parts.
Responsibilities and Duties
- Deburring of finished machines parts. Washing and packaging of finished machines parts. Manage and organize all shop material, part, and supplies
- Setup and operate Saws
- Receive and verify incoming raw material
- Anticipate needs for sawed material based on current workloads
- Maintain equipment, by completing preventative maintenance frequently
- Operate forklift truck to move materials and supplies in and between work areas
Desired Qualifications
- 1 to 2 years’ experience on a manufacturing shop floor
- Forklift certified is a plus
- Attention to detail and problem-solving skills
- Excellent time management and organizational skills
- Lift up to 80lbs, transport / stock purchases, raw, and finished materials in house
- Standard hours of 6:00 a.m.-4:30 p.m. Monday-Friday, yet able to work a flexible schedule, including overtime, weekends before and after schedule as needed depending on production demand
Duties may change and expand depending on performance and company growth.
About the Company:
STM Canna designs, engineers and distributes highly advanced, eco-friendly marijuana and hemp processing equipment for the commercial cannabis industry. We are most well-known for our pre-rolled joint machine, the STM RocketBox, which produces 453 joints in 1 minute. Beginning as a small start-up focused on providing solutions, we have proudly grown to serve many of the largest cannabis facilities and notable brands worldwide. Together, we are a growing team of quirky, immensely passionate visionaries working to set the tone for the future of customer service and technology in the cannabis industry.
Diversity & Inclusion:
We at STM Canna are committed to bringing together individuals from different backgrounds, perspectives, and experiences. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and accomplish great things together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Monday to Friday
COVID-19 considerations:
Common surfaces are sanitized daily
Ability to commute/relocate:
- Spokane, WA 99202: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Forklift: 1 year (Preferred)
Work Location: One location
Apply for this job with STM Canna
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
JOB DESCRIPTION
Position:
Technical Support Associate
Reports to:
Client Services Supervisor
Job Overview
The Technical Support Associate (TSA) is a core member of the Client Services team and is responsible for virtual and in person training for current and potential customers throughout the world. The training experience includes onboarding new customers, educating customers on the functionality of each product, and
effectively documenting and communicating client feedback across internal teams. For many clients, the TSA is the single client-facing point of contact for STM Canna, thus the ideal candidate will consistently convey industry expertise, professionalism, and the highest level of client service. Additionally, the TSA will support learning program initiatives and projects and will partner with other internal departments to
provide feedback. The Client Services team has the critical role of continuously improving the end-user experience of STM’s customers and ensuring the ongoing success of the use of their purchased STM products.
Responsibilities and Duties
- Provide prompt and professional resolution for support and troubleshooting inquiries (phone, video calls, email, website) during the assigned schedule.
- Keep CRM database current by logging all client interactions
- TSAs must prioritize ticketing over admin duties to ensure our customers experience little to no downtime.
- Follow through with client inquiries until issues are completely resolved; if supervisor support is needed, first present a report of all background information that has been communicated to date.
- Manage the onboarding process for all clients upon receipt of STM products, including follow-ups at the three critical stages of post-shipment, pre-training, and post-training.
- Provide virtual training and troubleshooting on products and services for existing and prospective customers.
- Participate in the development of training curriculum to identify any gaps and ensure training conveys STM quality standards and meets the needs of the end-user.
- Complete and distribute a detailed synopsis document to the team on training completion.
- Follow-up with all clients who have received replacement parts to ensure the part has been replaced correctly and their STM equipment is operational.
- Establish, develop, and maintain positive business and customer relationships at all times.
- Assist with R&D and training videos if time and schedules allow.
- Partners with production management to resolve tickets as needed. TSA will utilize production only when needed to diagnose equipment/accessory issues and to confirm the replacement part or troubleshooting method needed to resolve tickets.
- Learning and maintaining current knowledge of the mechanical workings of STM products. TSA will connect with the production department to shadow them during the manufacturing process.
- Additional duties include maintaining the general office, demo/training studio, and kitchen cleanliness.
- Office Hours: Monday through Friday, 8:00 am to 5:00 pm (or as agreed upon). Additional time may be required on evenings and weekends based on industry events, trade shows, and training requirements.
Desired Qualifications:
- 3+ years of experience in training development and delivery
- Strong understanding of training principles, tools, and best practices
- Experience with CRM or other customer services database; computer savvy
- Keen attention to detail
- Proactive thinker & problem-solver, constantly seeking process improvement opportunities
- Excellent listening, verbal, and written communication skills
- Nimble and thrives in a fast-paced environment with a rapidly growing team
- Prior experience working in the cannabis industry or customer support role a plus
- Willingness to travel (75%)
- 21 or over, a clean driving record, have a current passport (or willingness to apply for one)
About the Company:
STM Canna designs, engineers and distributes highly advanced, eco-friendly marijuana and hemp processing equipment for the commercial cannabis industry. We are most well-known for our pre-rolled joint machine, the STM RocketBox, which produces 453 joints in 1 minute. Beginning as a small start-up focused on providing solutions, we have proudly grown to serve many of the largest cannabis facilities and notable brands worldwide. Together, we are a growing team of quirky, immensely passionate visionaries working to set the tone for the future of customer service and technology in the cannabis industry.
Diversity & Inclusion:
We at STM Canna are committed to bringing together individuals from different backgrounds, perspectives, and experiences. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and accomplish great things together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Education:
- Associate (Preferred)
Experience:
- Training & development: 3 years (Required)
Work Location: One location
Apply for this job with STM Canna
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Position: Assembler
Reports To: Production Manager
Job Overview
The Assembler responsibilities will include, but not be limited to all aspects of assembly: mechanical, structural, and electrical assembly, component sub-assembly, final assembly inspection, part washing, job and process documentation, and any other shop tasks as needed in the assembly area, as well as other tasks and responsibilities as deemed necessary by supervisor or management. This position may require lifting up to 80 lbs., bending, and moving materials and equipment.
Responsibilities and Duties
- Prep and assemble components, build, inspect and test products per SOPS
- Assist with writing SOP and general work instructions documentation
- Inspect and document parts and assemblies for conformance, clearly mark accepted and non-conforming items per SOPS
- Assist with any and all tasks in machining, sawing, prep or assembly areas as required for production
- Lift up to 80 lbs, transport/stock purchases, raw, and finished materials in house
Duties may change and expand depending on performance and company growth.
About the Company:
STM Canna designs, engineers and distributes highly advanced, eco-friendly marijuana and hemp processing equipment for the commercial cannabis industry. We are most well-known for our pre-rolled joint machine, the STM RocketBox, which produces 453 joints in 1 minute. Beginning as a small start-up focused on providing solutions, we have proudly grown to serve many of the largest cannabis facilities and notable brands worldwide. Together, we are a growing team of quirky, immensely passionate visionaries working to set the tone for the future of customer service and technology in the cannabis industry.
Diversity & Inclusion:
We at STM Canna are committed to bringing together individuals from different backgrounds, perspectives, and experiences. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and accomplish great things together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.'
'
Work Location:
- One location
Work Remotely
- No
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Spokane, WA 99202: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Apply for this job with STM Canna
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
JOB DESCRIPTION
Position:
Sales Associate, remote
Reports to:
Director of Sales
Job Overview:
As a remote B2B Sales Associate, your primary responsibilities will be working from your home office to generate leads, build, nurture and maintain an aggressive sales pipeline and acquire new clients monthly to meet quotas. Using your consultative selling skills and strong ability to seal the deal, you will heavily prospect daily to qualify, educate and sell STM Canna products to managers and C-Level executives in cannabis companies worldwide.
- A Commitment to Win – You possess a consistent drive to achieve your personal and professional goals.
- Intellectual Curiosity – You have an innate desire to learn and understand concepts and ask thoughtful questions.
- Critical Thinking – You are able to find and synthesize information, ask open-ended questions to uncover problems, and apply logic to provide effective solutions and recommendations.
- Confidence in Abilities – You are confident in the strength of your skills and abilities, understand typical sales conversion ratios and maintain a strong positive attitude when deals are lost or fall off. You accept rejection well and quickly move onward and upward to new opportunities.
- Coachability & Accountability – You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self-diagnose and translate that diagnosis into an actionable solution. You hold yourself accountable by starting your day on time, meeting your personal activity numbers and monthly sales quota – and contributing to the sales team’s overall success.
- Strong Communication Skills & Attention to Detail – You can effectively and concisely communicate with, motivate and inspire prospects in-person as well as virtually via phone and email.
Responsibilities and Duties:
- Consistently focus on preparing, prioritizing and organizing your activities in the company CRM to stay on track.
- Maintain high levels of cold calling, prospecting and lead nurturing.
- Feed a constant pipeline of new and warm leads to qualify, educate and close.
- Be quickly responsive and attentive and nurture leads from your pipeline during working hours.
- Build trusted relationships with qualified prospects to grow business while weeding out unqualified time vampires. Apply “selling vs. convincing” sales strategies.
- Follow sales guidelines, prospecting methods and SOP’s provided by STM.
- Become an expert at presenting STM Canna’s products.
- Manage personal projections sheets and maintain accurate monthly forecasts.
- Prepare for and attend weekly sales team meetings.
- Bring your creative thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.
- Close new deals consistently at or above quota level.
Desired Qualifications:
- 3+ years of B2B selling experience
- A 2-4 year university degree
- Strong written proficiency (spelling and grammar)
- Superior communications skills
- Terrific consultative selling skills and exceptional closing skills
- Accurate forecasting and pipeline management
- Deeply experienced in email marketing and heavy cold calling
- Evidence that you are a top producer in your current role
- Very tech savvy – excellent computer skills and lofty experience with online search tools and apps, social media, Microsoft excel and most importantly, activity data logging in a sales CRM
- Ability to work remotely and execute daily responsibilities independently
- Experience working in the cannabis industry and/or start-up environment is a plus
- Tons of energy, passion, humor, compassion, and enthusiasm
About the Company:
STM Canna designs, engineers and distributes highly advanced, eco-friendly marijuana and hemp processing equipment for the commercial cannabis industry. We are most well-known for our pre-rolled joint machine, the STM RocketBox, which produces 453 joints in 1 minute. Beginning as a small start-up focused on providing solutions, we have proudly grown to serve many of the largest cannabis facilities and notable brands worldwide. Together, we are a growing team of quirky, immensely passionate visionaries working to set the tone for the future of customer service and technology in the cannabis industry.
Diversity & Inclusion:
We at STM Canna are committed to bringing together individuals from different backgrounds, perspectives, and experiences. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and accomplish great things together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Job Type: Full-time
Pay: $50,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Work from home
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
- Commission pay
COVID-19 considerations:
This is a fully remote position.
Education:
- Associate (Preferred)
Experience:
- B2B sales: 2 years (Required)
Work Location: Remote
Apply for this job with STM Canna
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
JOB DESCRIPTION
Position
Marketing Coordinator
Job Classification
Exempt
Reports To
COO
Job Overview
At STM Canna, we design and manufacture cutting edge cannabis processing equipment at our headquarters located in Spokane, Washington. We are seeking a dynamic Marketing Coordinator to join our growing team and be the liaison between the administrative, sales and marketing departments. This person will provide sales support, usher forward all company-wide marketing initiatives and help anywhere else as needed.
Responsibilities and Duties
- Support the marketing department's initiatives with the planning, executing, and tracking of marketing programs such as email, event, social media, or content marketing
- Independently coordinate marketing and community events, including overseeing logistics, managing registrations, coordinating with vendors, creating itineraries, and ordering marketing collateral
- Coordinate product, event, or content email marketing campaigns, including copy, scheduling, testing, and database management
- Create, proofread, and edit copy for various marketing channels, ensuring consistent voice
- Assist with developing and managing content and social media marketing programs, including blogs and public relations efforts
- Evaluate and monitor campaign performance on an ongoing basis by analyzing key metrics and creating comprehensive reports
- Manage relationships with external vendors to ensure high-quality and timely execution of marketing programs, and to ensure competitiveness
- Conduct market research and identify trends
- Manage postings for all social media sites: Facebook, Instagram, YouTube, Twitter, and LinkedIn
- Monitor online company reputation against negative posts on all platforms
- Assist with tradeshow planning and preparation of materials
- Schedule marketing team meetings, draft agendas and distribute meeting minutes
- Develop reports to update leadership on marketing and technology-related strategies and plan as necessary.
Desired Qualifications
- 1-3 years of experience in marketing
- Excellent written and verbal communication skills, as well as outstanding copy writing and proofreading skills
- Firm grasp on various marketing platforms, channels, and best practices, including social, digital, and email marketing
- Must be a self-starter and able to independently move projects forward, prioritize tasks, and meet deadlines
- Must have strong analytical skills to analyze metrics and create reports
Must have a high level of creativity
- Experience with brand awareness, creating media strategy and implementing it
- Excellent understanding of inner workings of Facebook, LinkedIn, Twitter, Instagram + other platforms
- Experience with basic web development/website CMS platforms such as WordPress, Ecwid, WooCommerce, etc.
- Knowledge of how to measure KPI's, do audience research and web metrics
- Basic understanding of SEO and keywording posts and Google Analytics
- Familiar with graphic design and basic web design
- Solid time-management skills with the ability to prioritize tasks
- Excellent verbal and written communication skills
- Data Logging/CRM experience
- Microsoft Suite experience (Excel, Word)
- Google proficient (Drive, Sheets, Docs, Slides, Email, etc.)
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Spokane, WA 99212: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Marketing: 3 years (Preferred)
Work Location: One location
Apply for this job with STM Canna
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Position:
Client Services Associate
Reports to:
Client Services Supervisor
Job Overview:
The Client Services Associate (CSA) is a core member of the Client Services team and is responsible for onsite and in-house training for current and potential customers throughout the United States and Canada. The training experience includes onboarding new customers, educating customers on the functionality of each product, and effectively documenting and communicating client feedback across internal teams. For many clients, the CSA is the single client-facing point of contact for STM Canna, thus the ideal candidate will consistently convey industry expertise, professionalism and the highest level of client service. Additionally, the CSA will support learning program initiatives and projects and will partner with other internal departments to provide feedback and coaching. The Client Services team has the critical role of continuously improving the end user experience of STM’s customers and ensuring the ongoing success of the use of their purchased STM products.
Responsibilities and Duties:
- Provide prompt and professional resolution of support and customer service inquiries (phone, email, website) during assigned schedule.
- Keep CRM database current by logging all client interactions; CSAs must be able to complete a minimum of 30 activities per day and complete all activities by the designated due date.
- Follow through with client inquiries until issues are completely resolved; if supervisor support is needed, first present report of all background information that has been communicated to date.
- Provide updates to clients on pending, shipped, and delivered orders using appropriate shipping software.
- Manage the onboarding process for all clients upon receipt of STM products, including follow-ups at the three critical stages of post-shipment, pre-training, and post-training.
- Provide technical demonstrations/webinars and training on products and services for existing and prospective customers (approximately 3-4 trainings per week).
- Participate in the development of training curriculum to identify any gaps and ensure trainings convey STM quality standards and meet the needs of the end user.
- Complete and distribute a detailed synopsis document to the team upon training completion.
- Follow-up with all clients who have received replacement parts to ensure the part has been replaced correctly and their STM equipment is operational.
- Weekly scan and file all documents pertaining to shipment of new orders or replacement parts.
- Send customized links to clients for any recommended accessory orders; follow-up on the sale.
- Establish, develop, and always maintain positive business and customer relationships.
- Assist with R&D and training videos if time and schedules allow.
- Additional duties include maintaining general office, demo/training studio and kitchen cleanliness, including following all STM COVID-19 Protocols for sanitization.
- Office Hours: Monday through Friday, 8:00 am to 4:30 pm (or as agreed upon). Additional time may be required on evenings and weekends based on industry events, trade shows and training requirements.
Desired Qualifications:
- 3+ years of experience in training development and delivery
- Strong understanding of training principles, tools and best practices
- Experience with CRM or other customer services database; computer savvy
- Keen attention to detail
- Proactive thinker & problem-solver, constantly seeking process improvement opportunities
- Excellent listening, verbal and written communication skills
- Nimble, thrives in a fast-paced environment with a rapidly growing team
- Prior experience working in the cannabis industry or customer support role a plus
- Willingness to travel (25%)
- 21 or over, a clean driving record, have a current passport (or willingness to apply for one)
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Spokane, WA 99212: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 3 years (Required)
Work Location: One location
Apply for this job with STM Canna
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Position:
Client Services Supervisor
Reports to:
CEO
Job Overview:
The Client Services Supervisor is the lead member of the Client Services team and is responsible for managing the onsite, in-house and virtual training program for current and potential customers throughout the United States and Canada. The training experience includes onboarding new customers, educating customers on the functionality of each product, and effectively documenting and communicating client feedback across internal teams. Additionally, the Client Services Supervisor will collaborate with internal departments to effectively manage the finished goods inventory and shipping process for all STM products and accessories. The supervisor will lead efforts to resolve product issues and help identify opportunities for product improvement. For many clients, the Client Services department is the single client-facing point of contact for STM Canna, thus the ideal candidate will create a department that consistently conveys industry expertise, professionalism and the highest level of service.
Responsibilities and Duties:
Supervise client service operations, with the goal of providing prompt and professional resolution of support and customer service inquiries via phone, email and the website, as well as developing and maintaining positive business and customer relationships
Develop and implement processes and procedures to improve operational efficiency
Oversee cross functional work areas targeted to resolve issues raised by clients
Perform an analysis of current tools and CRM performance, proposing alternative solutions if needed
Manage the training and travel schedule for virtual demonstrations/webinars and onsite visits for existing and prospective customers.
In collaboration with the Client Service Associates, maintain training curriculum, including onboarding and refresher training on machine knowledge, operational processes, talking points
Perform needs analysis of existing and potential customers to meet their strategic goals
Collaborate with other Client Services team members to ensure instructional materials meet the needs of end users
Additional duties include assisting with sales calls, following up on client inquiries, and providing technical sales support.
Keep CRM database current by daily logging all client activity
Typical Office Hours: Monday through Friday, 8:00 am to 5pm (or as agreed upon).
Additional time may be required on evenings and weekends based on industry events, trade shows and training.
Desired Qualifications:
5+ years of experience in training development and delivery
Strong understanding of training principles, tools and best practices
Experience with training content development and presentations
Keen attention to detail
Proactive thinker & problem-solver, constantly seeking process improvement opportunities
Excellent listening, verbal and written communication skills
Demonstrated ability to quickly build positive team relationships
Nimble, thrives in a fast-paced environment with a rapidly growing team
High degree of proficiency in MS Office products. Ability to use databases.
Prior experience working in the cannabis industry or customer support role a plus
Willingness to travel for trainings when needed based on client demand
Must have a clean record and a current passport (or willingness to apply for one)
Job Type: Full-time
Pay: From $53,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Spokane, WA 99212: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Training & development: 3 years (Required)
- Client Services & Customer Support: 5 years (Preferred)
Work Location: One location
Apply for this job with STM Canna
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
JOB DESCRIPTION
Position:
Technical Support Associate
Reports to:
Client Services Supervisor
Job Overview
The Technical Support Associate (TSA) is a core member of the Client Services team and is responsible for virtual and in person training for current and potential customers throughout the world. The training experience includes onboarding new customers, educating customers on the functionality of each product, and
effectively documenting and communicating client feedback across internal teams. For many clients, the TSA is the single client-facing point of contact for STM Canna, thus the ideal candidate will consistently convey industry expertise, professionalism, and the highest level of client service. Additionally, the TSA will support learning program initiatives and projects and will partner with other internal departments to
provide feedback. The Client Services team has the critical role of continuously improving the end-user experience of STM’s customers and ensuring the ongoing success of the use of their purchased STM products.
Responsibilities and Duties
*
- Provide prompt and professional resolution for support and troubleshooting inquiries (phone, video calls, email, website) during the assigned schedule.
- Keep CRM database current by logging all client interactions
- TSAs must prioritize ticketing over admin duties to ensure our customers experience little to no downtime.
- Follow through with client inquiries until issues are completely resolved; if supervisor support is needed, first present a report of all background information that has been communicated to date.
- Manage the onboarding process for all clients upon receipt of STM products, including follow-ups at the three critical stages of post-shipment, pre-training, and post-training.
- Provide virtual training and troubleshooting on products and services for existing and prospective customers.
- Participate in the development of training curriculum to identify any gaps and ensure training conveys STM quality standards and meets the needs of the end-user.
- Complete and distribute a detailed synopsis document to the team on training completion.
- Follow-up with all clients who have received replacement parts to ensure the part has been replaced correctly and their STM equipment is operational.
- Establish, develop, and maintain positive business and customer relationships at all times.
- Assist with R&D and training videos if time and schedules allow.
- Partners with production management to resolve tickets as needed. TSA will utilize production only when needed to diagnose equipment/accessory issues and to confirm the replacement part or troubleshooting method needed to resolve tickets.
- Learning and maintaining current knowledge of the mechanical workings of STM products. TSA will connect with the production department to shadow them during the manufacturing process.
- Additional duties include maintaining the general office, demo/training studio, and kitchen cleanliness.
- Office Hours: Monday through Friday, 8:00 am to 5:00 pm (or as agreed upon). Additional time may be required on evenings and weekends based on industry events, trade shows, and training requirements.
Desired Qualifications:
*
- 3+ years of experience in training development and delivery
- Strong understanding of training principles, tools, and best practices
- Experience with CRM or other customer services database; computer savvy
- Keen attention to detail
- Proactive thinker & problem-solver, constantly seeking process improvement opportunities
- Excellent listening, verbal, and written communication skills
- Nimble and thrives in a fast-paced environment with a rapidly growing team
- Prior experience working in the cannabis industry or customer support role a plus
- Willingness to travel (75%)
- 21 or over, a clean driving record, have a current passport (or willingness to apply for one)
About the Company:
STM Canna designs, engineers and distributes highly advanced, eco-friendly marijuana and hemp processing equipment for the commercial cannabis industry. We are most well-known for our pre-rolled joint machine, the STM RocketBox, which produces 453 joints in 1 minute. Beginning as a small start-up focused on providing solutions, we have proudly grown to serve many of the largest cannabis facilities and notable brands worldwide. Together, we are a growing team of quirky, immensely passionate visionaries working to set the tone for the future of customer service and technology in the cannabis industry.
Diversity & Inclusion:
We at STM Canna are committed to bringing together individuals from different backgrounds, perspectives, and experiences. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and accomplish great things together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Education:
- Associate (Preferred)
Experience:
- Training & development: 3 years (Required)
Work Location: One location
Apply for this job with STM Canna
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Lead Machinist’s responsibilities will include, but not be limited to: Programing, material handling, saw work, material prep, deburring, CNC operation, part inspection, part washing, job and process documentation, assist with workflow and planning, management of recycling, and any other shop tasks as needed in either the production, assembly, or shipping areas, as well as other tasks and responsibilities as deemed necessary by supervisor or management. This position may require lifting up to 80 lbs, bending, and moving materials and equipment. Forklift certification is highly desirable, but not required.
Responsibilities and Duties
- Operate, maintain, perform basic maintenance, clean CNCs per SOPs
- Produce machined parts to print, inspect and document parts for conformance, clearly mark non-conforming items per SOPS
- Learn and be responsible for basic setup procedures
- Deburr or otherwise post process machined parts as required
- Saw cut, deburr, wash, or otherwise prep materials pre and post machining
- Manage and train all CNC Operators on equipment, process, and protocol
- Assist with any / all tasks in machining, sawing, prep, or assembly areas as required for production
- Lift up to 80lbs, transport / stock raw and finished materials in house
- Assist with SOP and general work instructions documentation
Desired Qualifications
- 1-2 years’ experience in mechanical assembly is preferred
- Organization and efficiency; have a thorough understanding of how much time and labor is required to perform specific tasks and duties
- Strong analytical, communication, and computer skills
- Must possess exceptional time and change management skills and be able to work towards tight deadlines
- Familiarity and skill with interpreting technical drawings and blueprints
- Skilled at troubleshooting and resolving mechanical or logistical problems that arise
- Standard hours of 6:00 a.m.-2:30 p.m. Monday-Friday, yet able to work a flexible schedule, including overtime, weekends before and after schedule as needed depending on production demand.
Duties may change and expand depending on performance and company growth.
About the Company:
STM Canna designs, engineers and distributes highly advanced, eco-friendly marijuana and hemp processing equipment for the commercial cannabis industry. We are most well-known for our pre-rolled joint machine, the STM RocketBox, which produces 453 joints in 1 minute. Beginning as a small start-up focused on providing solutions, we have proudly grown to serve many of the largest cannabis facilities and notable brands worldwide. Together, we are a growing team of quirky, immensely passionate visionaries working to set the tone for the future of customer service and technology in the cannabis industry.
Diversity & Inclusion:
We at STM Canna are committed to bringing together individuals from different backgrounds, perspectives, and experiences. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and accomplish great things together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
COVID-19 considerations:
Common surfaces are sanitized daily
Experience:
- Manufacturing: 1 year (Required)
Work Location: One location
Apply for this job with STM Canna
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Type
Full-time
Number of hires for this role
4
Qualifications
Associate (Preferred)
Sales Experience: 3 years (Preferred)
Full Job Description
JOB DESCRIPTION
Position: Sales Associate, remote
Job ClassificationNon-exempt (Commission only)
Reports to: Chief Revenue Officer/Sales Manager
Job Overview:
As a remote B2B Sales Associate, your primary responsibilities will be working from your home office to generate leads, build, nurture and maintain an aggressive sales pipeline and acquire new clients monthly to meet quotas. Using your consultative selling skills and strong ability to seal the deal, you will heavily prospect daily to qualify, educate and sell STM Canna products to managers and C-Level executives in cannabis companies worldwide.
- A Commitment to Win – You possess a consistent drive to achieve your personal and professional goals.
- Intellectual Curiosity – You have an innate desire to learn and understand concepts and ask thoughtful questions.
- Critical Thinking – You are able to find and synthesize information, ask open-ended questions to uncover problems, and apply logic to provide effective solutions and recommendations.
- Confidence in Abilities – You are confident in the strength of your skills and abilities, understand typical sales conversion ratios and maintain a strong positive attitude when deals are lost or fall off. You accept rejection well and quickly move onward and upward to new opportunities.
- Coachability & Accountability – You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self-diagnose and translate that diagnosis into an actionable solution. You hold yourself accountable by starting your day on time, meeting your personal activity numbers and monthly sales quota – and contributing to the sales team’s overall success.
- Strong Communication Skills & Attention to Detail – You can effectively and concisely communicate with, motivate and inspire prospects in-person as well as virtually via phone and email.
Responsibilities and Duties:
- Consistently focus on preparing, prioritizing and organizing your activities in the company CRM to stay on track.
- Maintain high levels of cold calling, prospecting and lead nurturing.
- Feed a constant pipeline of new and warm leads to qualify, educate and close.
- Be quickly responsive and attentive and nurture leads from your pipeline during working hours.
- Build trusted relationships with qualified prospects to grow business while weeding out unqualified time vampires. Apply “selling vs. convincing” sales strategies.
- Follow sales guidelines, prospecting methods and SOP’s provided by STM.
- Become an expert at presenting STM Canna’s products.
- Manage personal projections sheets and maintain accurate monthly forecasts.
- Prepare for and attend weekly sales team meetings.
- Bring your creative thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.
- Close new deals consistently at or above quota level.
Desired Qualifications:
- 3+ years of B2B selling experience
- A 2-4 year university degree
- Strong written proficiency (spelling and grammar)
- Superior communications skills
- Terrific consultative selling skills and exceptional closing skills
- Accurate forecasting and pipeline management
- Deeply experienced in email marketing and heavy cold calling
- Evidence that you are a top producer in your current role
- Very tech savvy – excellent computer skills and lofty experience with online search tools and apps, social media, Microsoft excel and most importantly, activity data logging in a sales CRM
- Ability to work remotely and execute daily responsibilities independently
- Experience working in the cannabis industry and/or start-up environment is a plus
- Tons of energy, passion, humor, compassion, and enthusiasm
Compensation:
- This is a commission-only position ($72-$90k OTE)
About the Company:
STM Canna designs, engineers and distributes highly advanced, eco-friendly marijuana and hemp processing equipment for the commercial cannabis industry. We are most well-known for our pre-rolled joint machine, the STM RocketBox, which produces 453 joints in 1 minute. Beginning as a small start-up focused on providing solutions, we have proudly grown to serve many of the largest cannabis facilities and notable brands worldwide. Together, we are a growing team of quirky, immensely passionate visionaries working to set the tone for the future of customer service and technology in the cannabis industry.
Diversity & Inclusion:
We at STM Canna are committed to bringing together individuals from different backgrounds, perspectives, and experiences. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and accomplish great things together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Job Type: Full-time
Pay: From $12,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
COVID-19 considerations:This is a fully remote position.
Education:
- Associate (Preferred)
Experience:
- Sales Experience: 3 years (Preferred)
Work Location:
- Fully Remote
Paid Training:
- Yes
Management:
- Team Lead
- Key Leader
Company's website:
- stmcanna.com
Benefit Conditions:
- Waiting period may apply
Work Remotely:
- Yes
COVID-19 Precaution(s):
- Remote interview process
- Virtual meetings
Apply for this job with STM Canna
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
From $12,000 a year
Job Type
Full-time
Qualifications
Associate (Preferred)
Sales Experience: 3 years (Preferred)
Full Job Description
JOB DESCRIPTION
Position: Sales Associate, remote
Job ClassificationNon-exempt (Commission only)
Reports to: Chief Revenue Officer/Sales Manager
Job Overview:
As a remote B2B Sales Associate, your primary responsibilities will be working from your home office to generate leads, build, nurture and maintain an aggressive sales pipeline and acquire new clients monthly to meet quotas. Using your consultative selling skills and strong ability to seal the deal, you will heavily prospect daily to qualify, educate and sell STM Canna products to managers and C-Level executives in cannabis companies worldwide.
- A Commitment to Win – You possess a consistent drive to achieve your personal and professional goals.
- Intellectual Curiosity – You have an innate desire to learn and understand concepts and ask thoughtful questions.
- Critical Thinking – You are able to find and synthesize information, ask open-ended questions to uncover problems, and apply logic to provide effective solutions and recommendations.
- Confidence in Abilities – You are confident in the strength of your skills and abilities, understand typical sales conversion ratios and maintain a strong positive attitude when deals are lost or fall off. You accept rejection well and quickly move onward and upward to new opportunities.
- Coachability & Accountability – You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self-diagnose and translate that diagnosis into an actionable solution. You hold yourself accountable by starting your day on time, meeting your personal activity numbers and monthly sales quota – and contributing to the sales team’s overall success.
- Strong Communication Skills & Attention to Detail – You can effectively and concisely communicate with, motivate and inspire prospects in-person as well as virtually via phone and email.
Responsibilities and Duties:
- Consistently focus on preparing, prioritizing and organizing your activities in the company CRM to stay on track.
- Maintain high levels of cold calling, prospecting and lead nurturing.
- Feed a constant pipeline of new and warm leads to qualify, educate and close.
- Be quickly responsive and attentive and nurture leads from your pipeline during working hours.
- Build trusted relationships with qualified prospects to grow business while weeding out unqualified time vampires. Apply “selling vs. convincing” sales strategies.
- Follow sales guidelines, prospecting methods and SOP’s provided by STM.
- Become an expert at presenting STM Canna’s products.
- Manage personal projections sheets and maintain accurate monthly forecasts.
- Prepare for and attend weekly sales team meetings.
- Bring your creative thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.
- Close new deals consistently at or above quota level.
Desired Qualifications:
- 3+ years of B2B selling experience
- A 2-4 year university degree
- Strong written proficiency (spelling and grammar)
- Superior communications skills
- Terrific consultative selling skills and exceptional closing skills
- Accurate forecasting and pipeline management
- Deeply experienced in email marketing and heavy cold calling
- Evidence that you are a top producer in your current role
- Very tech savvy – excellent computer skills and lofty experience with online search tools and apps, social media, Microsoft excel and most importantly, activity data logging in a sales CRM
- Ability to work remotely and execute daily responsibilities independently
- Experience working in the cannabis industry and/or start-up environment is a plus
- Tons of energy, passion, humor, compassion, and enthusiasm
Compensation:
- This is a commission-only position ($72-$90k OTE)
About the Company:
STM Canna designs, engineers and distributes highly advanced, eco-friendly marijuana and hemp processing equipment for the commercial cannabis industry. We are most well-known for our pre-rolled joint machine, the STM RocketBox, which produces 453 joints in 1 minute. Beginning as a small start-up focused on providing solutions, we have proudly grown to serve many of the largest cannabis facilities and notable brands worldwide. Together, we are a growing team of quirky, immensely passionate visionaries working to set the tone for the future of customer service and technology in the cannabis industry.
Diversity & Inclusion:
We at STM Canna are committed to bringing together individuals from different backgrounds, perspectives, and experiences. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and accomplish great things together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Job Type: Full-time
Pay: From $12,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
COVID-19 considerations:This is a fully remote position.
Education:
- Associate (Preferred)
Experience:
- Sales Experience: 3 years (Preferred)
Work Location:
- Fully Remote
Paid Training:
- Yes
Management:
- Team Lead
- Key Leader
Company's website:
- stmcanna.com
Benefit Conditions:
- Waiting period may apply
Work Remotely:
- Yes
COVID-19 Precaution(s):
- Remote interview process
- Virtual meetings
Apply for this job with STM Canna
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.