Cannabis jobs at PUREST HEART
We know of 1 jobs at PUREST HEART as of March 2024, including roles such as E-Commerce Manager.
More than 30+ days
E-COMMERCE MANAGER:
DeliverMD is an established, dynamic, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Inside Sales & Dispatcher Manager to join our growing team of dedicated cannabis enthusiasts! We have enormous opportunity for advancement given our fast growth.
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates must reside in the Oakland or surrounding areas.
- *Customer service is what separates the best from the rest.
- Responsibilities:
- -Develops and executes a personal sales strategy that reaches prospecting calls and sales goals.
- -Cultivates customer relationships and manage account needs on an individual basis
- -Maintains accurate records of all new and existing clients.
- -Assists the company in helping develop and execute long-term goals.
- -Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
- Supervising day-to-day intake operations by hiring, training, coaching, and leading the dispatch/ call center team as they provide support by phone for incoming and outgoing calls in a fast-paced environment
- Answering dispatcher/call center employees’ questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by employees
- Leading team meetings, asking questions to better understand the calls employees are receiving, educating and coaching employees regarding processes and practices, and explaining expectations to employees.
- Assisting the management team in identifying trends and establishing call center goals.
- Preparing reports and analyzing dispatch/call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
- Taking on other tasks or projects to support management and call center operations.
Requirements:
- 3+ years of inside sales and/or call center management experience
- Prior experience as a sales manager managing salespeople and/or call center management
- Bachelor’s degree preferred but not required
- Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
- Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
- Knowledge of management principles and familiarity with company services and policies.
- Strong coaching and leadership skills, ability to motivate employees.
- Decisiveness and attention to detail.
- Excellent computer skills
- Candidates should be detail-oriented as well as comfortable multitasking and prioritizing in a fast-paced and team-structured setting.
We provide a friendly, business casual environment with a competitive salary Job Type: Full-time
$50,000.00 - 60,000.00 annual plus incentive pay and chances for salary increases during early months of employment.
Job Type: Full-time
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Supplemental Pay:
- Bonus pay
- Commission pay
COVID-19 considerations:Mask mandate for all staff and visitors. Provide disinfectant supplies to all departments and sanitize work areas.
Work Location:
- One location
Work Remotely:
- No
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