We know of 5 jobs at Portal42 as of April 2024, including roles such as Product Support Agent, Director of Administration, Office Manager for Cannabis Software Firm, and Full Stack Developer in Cannabis.
More than 30+ days
Salary
$30,000 - $40,000 a year
Job Type
Full-time
Number of hires for this role
1
Full Job Description
Looking for a small team with a startup culture where you're more than a cog in the corporate wheel? You've found us! Portal42 builds innovative and modern software for the cannabis industry. Our products provide end-to-end solutions for dispensaries and cannabis retailers.
As a Technical Product Support Agent, you will provide technical support to our customers, partners, and employees through help desk software (Zendesk), chat (Slack), and screen shares (Upscope).
Responsibilities:
- Manage, document, track, and monitor customer support requests to ensure a timely resolution and appropriate follow-up
- Work closely with customers to identify, reproduce, and log issues
- Resolve technical problems, detect patterns of issues, and communicate via the defined escalation path
- Contribute to both internal and customer-facing documentation
- Provide insights into customer needs to the Product team
- Proactively communicate customer improvement potentials to the Customer Success team
Qualifications:
- 3+ years of experience in a technical support role with experience handling urgent issues
- Strong customer-oriented mindset
- Strong written and verbal communication skills, interpersonal skills, including the ability to manage upset customers, and time-management and organizational skills
- Strong problem-solving skills and ability to deal with ambiguity
- Able to promptly answer support related email, phone calls, and other electronic communications
- Highly motivated and able to learn new technologies quickly
Advantages:
- Experience in the cannabis industry
- Knowledge of Zendesk, Confluence, and JIRA
Perks:
- 100% remote work from anywhere in the US
- Strong belief in work/life balance
- Diverse, smart, and talented co-workers
- Collaborative environment, everyone can share their ideas
- Opportunities to learn, grow, and advance your career
- If you're highly motivated and want to work with a close-knit team that loves solving challenges, we'd love to talk to you.
Job Type: Full-time
Pay: $30,000.00 - $40,000.00 per year
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Holidays
- Weekends
Work Location:
- Fully Remote
This Job Is:
- Open to applicants who do not have a college diploma
Company's website:
- http://portal42.us/
COVID-19 Precaution(s):
- Remote interview process
- Virtual meetings
Apply for this job with Portal42
Apply now →
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Director, Client Management and Administration for Cannabis Software Firm Very intuitive, problem solving. Can figure out without engaging a bunch of people
Provide support desk help via Zendesk
Organize and manage tickets
Administrative Support (mini me to the CEO, local , ability to effectively multi-task in a high-pace, high energy environment that is open 12 hours a day, 7 days a week)
Provide support to Onboarding Specialist
Cannabis experience is a plus!
Familiar with a POS system (Portal42 experience a plus!)
Zendesk administrator (experience a plus!)
Quickbooks Online invoice management (experience a plus!)
A/R management
Work alongside our CPA
Less Annoying CRM management (experience a plus!)
Impeccable customer service
Must have attention to detail
Must be proactive
Must have an entrepreneurial / startup spirit
Job Type: Full-time
Pay: $42,000.00 - $48,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- Day shift
Supplemental Pay:
- Bonus pay
Experience:
- Cannabis: 1 year (Required)
- Point of Sale: 1 year (Preferred)
- Portal42: 1 year (Preferred)
- Zendesk: 1 year (Preferred)
- Quickbooks Online: 1 year (Preferred)
- Less Annoying CRM: 1 year (Preferred)
- Leadership Experience: 1 year (Preferred)
Work Location:
- Multiple locations
Typical start time:
- 10AM
Typical end time:
- 7PM
This Company Describes Its Culture as:
- Innovative -- innovative and risk-taking
- Aggressive -- competitive and growth-oriented
- Outcome-oriented -- results-focused with strong performance culture
Company's website:
- https://portal42.us
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- Temporarily due to COVID-19
COVID-19 Precaution(s):
- Remote interview process
- Virtual meetings
Apply for this job with Portal42
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Looking for an outgoing Office Manager who can pick up things quickly and be flexible enough to turn on a dime in a fast pace work environment with a Don't Panic calmness.
This is an opportunity to work directly with the fastest growing small business in Michigan. Portal42 has been creating software for the cannabis industry since 2015 and currently we work with over half of the provisioning centers in Michigan.
Responsibilities:- Work from our office during our office hours an answer our 800 number for incoming calls- Assist with technical questions from our software- Easily navigate our platform which you will be trained on- Manage team calendar- Manage internal applications- Documentation creation and management responsibilities
Join our team and our journey as we look to continue to grow into one of the largest cannabis software companies in the United States!
Job Type: Full-time
Pay: $2,500.00 - $3,000.00 per month
Benefits:
- Paid Time Off
- Referral Program
Experience:
- Office Management: 2 years (Preferred)
Education:
- High school or equivalent (Preferred)
Work authorization:
- United States (Preferred)
Additional Compensation:
- Bonuses
Typical start time:
- 10AM
Typical end time:
- 6PM
This Company Describes Its Culture as:
- Innovative -- innovative and risk-taking
Schedule:
- Monday to Friday
- No weekends
- On call
Company's website:
- portal42.us
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
Apply for this job with Portal42
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We are Portal42, a software company that develops solutions for the cannabis industry in Michigan and throughout the United States.
We're looking for a developer eager to work with us on a long-term relationship.If you :
- Are passionate about coding
- Are a Full-Stack developer (PHP7, Javascript ES6, MySQL)
- Know the basics on how to use Linux and command-line tools (SSH, GIT and basic Shell commands)
- Know how to work with VueJS, Laravel
- Know what OAuth, CSRF and XSS means
- Know what a Model, a View and a Controller are
- Have at least 4 years of experience in programming
- Are willing to work remotelyWe would love to speak with you!
Job Type: Full-time
Salary: $4,000.00 to $5,000.00 /month
Experience:
- software development: 4 years (Required)
Additional Compensation:
- Bonuses
Work Location:
- One location
- Fully Remote
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
This Company Describes Its Culture as:
- Innovative -- innovative and risk-taking
- Aggressive -- competitive and growth-oriented
- People-oriented -- supportive and fairness-focused
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- Open to applicants who do not have a college diploma
Apply for this job with Portal42
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Looking for a small team with a startup culture where you're more than a cog in the corporate wheel? You've found us! Portal42 builds innovative and modern software for the cannabis industry. Our products provide end-to-end solutions for dispensaries and cannabis retailers.
As a Developer, you will be working on our leading dispensary point-of-sale system that helps cannabis retailers manage and optimize their operations.
We're looking for someone who has successfully shipped production software and done so multiple times. This role requires someone who has demonstrated an ability to work independently and with minimal guidance.
Why you’ll love working with us:
- 100% remote work
- Strong belief in work/life balance
- Diverse, smart, and talented co-workers
- Collaborative environment, everyone can share their ideas
If you're highly motivated and want to work with a close-knit team that loves solving challenges, we'd love to talk to you.
Requirements
- Minimum 5 years of professional experience in software development
- Proficient in PHP
- Experience with PHP frameworks such as Laravel and MVC design patterns
- Proficient in MySQL and relational database design
- Proficient in HTML5, CSS3 and Javascript
- Experience with NodeJS
- Familiar with Vue.js (or equivalent framework)
- Proficient in building and consuming REST web services
- Experience with Docker and containerization
- Experience developing and supporting high availability systems
- Experience with version control and Git
- Very comfortable in Linux command line
- Must be located in US or Canada
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- professional software development: 5 years (Required)
Application Question:
- We have a requirement that you must be located in the US or Canada. Are you located in the US or Canada?
Work Location:
- Fully Remote
This Company Describes Its Culture as:
- Innovative -- innovative and risk-taking
- Aggressive -- competitive and growth-oriented
- People-oriented -- supportive and fairness-focused
This Job Is:
- Open to applicants who do not have a college diploma
Company's website:
- http://portal42.us
Work Remotely:
- Yes
Apply for this job with Portal42
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.