Cannabis jobs at North Bay Credit Union
We know of 7 jobs at North Bay Credit Union as of April 2024, including roles such as Compliance Support - Wire Desk, Banker, Customer Success Specialist, and Compliance Specialist.
More than 30+ days
North Bay Credit Union (NBCU) is seeking to add a new member to its Compliance Department/Accounts Management Team. At NBCU, Compliance is focused on monitoring and managing risk for the cannabis clients we bank. This position is responsible for ensuring client adherence to NBCU’s processes and procedures while providing excellent customer service. Daily processing of incoming and outgoing wires is also part of this role. The ideal candidate must have excellent communication skills, both verbal and written, be a self-starter, able to anticipate what needs to be done and then take action. Previous experience processing wires would be a bonus, but we are willing to train the right person. Candidate should have strong computer skills and a desire to learn new skills while providing excellent customer service to the team and NBCU members. You must have good analytical, organizational and problem-solving skills and be comfortable working in a fast-paced, rapidly changing environment. Being part of a team and working collaboratively is your preferred work style.
Specific Responsibilities and Tasks:
- Process and record all incoming and outgoing wire transfers
- Approve MRB Member Vendors within NBCU’s Compliance Portal
- Research and resolve customer wire inquiries and wire validation errors
- Maintain wire transfer tracking system
- Respond to email or other electronic requests submitted by members, providing professional, prompt, efficient and accurate service and information
- Liaison between onboarding team (new members) and account management team – coordinating so the transition is smooth and assisting the new member navigate our processes and procedures
- Day-to-day management of queue to meet member needs; answer questions and provide directions.
- Assist with assigned compliance projects as directed by management
- Assist BSA Compliance Team in clearing alerts for out-of-pattern activity on member accounts.
Role Requirements:
- Excellent analytical, evaluation, communication, and interpersonal skills.
- Strong verbal and written communication skills.
- Solid understanding of banking and fraud threats posed by Money Laundering activities.
- Proficiency with computer programs
- Track record of outstanding customer service (internal and external)
- Organize workflow efficiently, self-direct personal training needs and utilize available resources.
- Ability to distinguish and manage confidential information, materials and conversations.
- Establish and maintain effective working relationships in a diverse environment, including working with employees from other departments.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
Experience:
- relevant: 1 year (Required)
Work Location: Remote
Apply for this job with North Bay Credit Union
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$18 - $23 an hour
Job Type
Full-time
Number of hires for this role
1
Qualifications
Banking: 1 year (Required)
Associate (Preferred)
Microsoft Office: 1 year (Preferred)
Full Job Description
Compliance Support - Cannabis Banker North Bay Credit Union (NBCU) is seeking an experienced member services representative (MSR) to join its Compliance Team and serve as the team’s liaison to its NBCU cannabis clients serving as one of our Cannabis Bankers. At NBCU, Compliance is focused on monitoring and managing risk for the cannabis clients we bank. The ideal candidate must have excellent communication skills (both verbal and written); be a self-starter - able to anticipate what needs to be done and take action. Must have previous teller experience and be comfortable working on computers using various software programs. Be someone who has a proven track record of providing excellent customer service while successfully juggling priorities. You must have good analytical, organizational and problem-solving skills and be comfortable working in a fast-paced, rapidly changing environment. Being part of a team and working collaboratively is your preferred work style.
Specific Responsibilities and Tasks
· Respond to member’s requests in a timely manner
· Review account transactions for adherence to applicable procedures and regulations
· Ensure account documents are up-to-date and complete
· Assist in the on-boarding of new accounts
· Respond to email or other electronic requests submitted by members, providing professional, prompt, efficient and accurate service and information
Role Requirements
· Good analytical and research skills
· Track record of outstanding customer service (internal and external)
· Must be resourceful, flexible, organized, detail-oriented, and team-oriented
· Demonstrated problem-solving skills
· Able to effectively communicate verbally and in writing
· Excellence in attention to detail and ability to prioritize deliverables and deliver projects on-time
· A curious, inquisitive mind interested in learning about the cannabis business
· Sound judgement and good decision-making skills
· Willing to roll up your sleeves
· Driven with strong work ethic and motivated by efficiency and constant improvement
Essential Qualifications
· 2+ years in a similar role as teller (member service representative)
· A team player possessing strong interpersonal skills with an ability to develop relationships
· Ability to learn new software systems
· Self-starter with excellent problem solving and analytical skills and the commitment to follow-through
· High proficiency in Microsoft Office products (Excel, Word, PowerPoint, etc.)
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Banking: 1 year (Required)
Work Location:
- One location
Work Remotely:
- No
Apply for this job with North Bay Credit Union
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Customer Service: 2 years (Required)
Bachelor's (Preferred)
Full Job Description
North Bay Credit Union (NBCU) is seeking an experienced Customer Success Specialist to join its Compliance Team and serve as the team’s liaison to its NBCU cannabis clients. At NBCU, Compliance is focused on monitoring and managing risk for the cannabis clients we bank. The ideal candidate must have excellent communication skills, both verbal and written, be a self-starter, able to anticipate what needs to be done and take action. Must have track record of customer service experience, be comfortable using new systems and assisting members as needed. This position will be the first introduction to NBCU’s cannabis banking program so it requires strong communication – both written and verbal; ability to juggle multiple priorities; excellence in follow-up and follow-through. You must have good analytical, organizational and problem-solving skills and be comfortable working in a fast-paced, rapidly changing environment. Being part of a team and working collaboratively is your preferred work style.Specific Responsibilities and Task
- Provide administrative support to Chief Compliance Officer
- Respond to member’s requests in a timely manner
- Assist members through email, phone, online presentations, chat and screen share
- Assist in the on-boarding of new accounts by answering questions during application process; coordinating new members integration onto compliance portal and providing coordination between internal teams, contracted software development team and new members to ensure a smooth experience
- Creating internal procedures supporting day-to-day activities
- Create communication materials (PowerPoint; email; procedures)
- Good analytical and research skills
- Track record of outstanding customer service (internal and external)
- Must be resourceful, flexible, organized, detail-oriented, and team-oriented
- Demonstrated problem-solving skills
- Able to effectively communicate verbally and in writing
- Excellence in attention to detail and ability to prioritize deliverables and deliver projects on-time
- A curious, inquisitive mind interested in learning about the cannabis business
- Sound judgement and good decision-making skills
- Willing to roll up your sleeves
- Driven with strong work ethic and motivated by efficiency and constant improvement
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Customer Service: 2 years (Required)
Work Location:
- One location
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Outcome-oriented -- results-focused with strong performance culture
- Team-oriented -- cooperative and collaborative
Company's website:
- www.northbaycu.com
Company's Facebook page:
- https://www.facebook.com/search/top/?q=North%20Bay%20Credit%20Union
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- Yes, temporarily due to COVID-19
COVID-19 Precaution(s):
- Remote interview process
- Plastic shield at work stations
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with North Bay Credit Union
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
North Bay Credit Union (NBCU) is seeking a Compliance Specialist to join its Compliance Team. This Compliance Specialist position is part of a team of professionals who monitor and manage risk for the cannabis clients we bank. The ideal candidate is someone who has experience with BSA/AML compliance and who is willing and interested in learning how to successfully bank the cannabis industry. Candidate must be responsible for ensuring client adherence to NBCU’s processes and procedures while providing excellent customer service. The ideal candidate must have excellent written and verbal communication skills; be a self-starter, curious, analytical and organized. He/she must be an excellent problem-solver and be comfortable working in a fast-paced, rapidly changing environment. Being part of a team and working collaboratively is the preferred work style.
Specific Responsibilities and Tasks
- Collaborate with cross-functional team members to ensure application/board recommendation content is complete, accurate, and timely
- Ensure account documents are up-to-date and complete
- Update tracking and monitoring in compliance software systems
- Excellent analytical, evaluation, communication and interpersonal skills
- Strong verbal and written communication skills
- Solid understanding of banking and fraud threats posed by Money Laundering activities.
- Proficiency with computer programs
- Organize workflow efficiently, self-direct personal training needs and utilize available resources.
- Perform financial analysis, draw logical conclusions and make recommendations when needed
- Ability to distinguish and manage confidential information, materials and conversations.
- Maintain documentation systems and processes as needed to track, trend and manage compliance notifications, issues, corrective action plans, and audit results
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
Location:
- Santa Rosa, CA (Required)
Work Location:
- One location
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Outcome-oriented -- results-focused with strong performance culture
- Team-oriented -- cooperative and collaborative
Company's website:
- www.northbaycu.com
Company's Facebook page:
- https://www.facebook.com/search/top/?q=North%20Bay%20Credit%20Union
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- Temporarily due to COVID-19
Apply for this job with North Bay Credit Union
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
North Bay Credit Union (NBCU) is seeking an experienced member services representative (MSR) to join its Compliance Team and serve as the team’s liaison to its NBCU cannabis clients. At NBCU, Compliance is focused on monitoring and managing risk for the cannabis clients we bank. The ideal candidate must have excellent communication skills (both verbal and written); be a self-starter - able to anticipate what needs to be done and take action. Must have previous teller experience and be comfortable working on computers using various software programs. Be someone who has a proven track record of providing excellent customer service while successfully juggling priorities. You must have good analytical, organizational and problem-solving skills and be comfortable working in a fast-paced, rapidly changing environment. Being part of a team and working collaboratively is your preferred work style.
Specific Responsibilities and Tasks
- Respond to member’s requests in a timely manner
- Review account transactions for adherence to applicable procedures and regulations
- Ensure account documents are up-to-date and complete
- Assist in the on-boarding of new accounts
- Respond to email or other electronic requests submitted by members, providing professional, prompt, efficient and accurate service and information
Role Requirements
- Good analytical and research skills
- Track record of outstanding customer service (internal and external)
- Must be resourceful, flexible, organized, detail-oriented, and team-oriented
- Demonstrated problem-solving skills
- Able to effectively communicate verbally and in writing
- Excellence in attention to detail and ability to prioritize deliverables and deliver projects on-time
- A curious, inquisitive mind interested in learning about the cannabis business
- Sound judgement and good decision-making skills
- Willing to roll up your sleeves
- Driven with strong work ethic and motivated by efficiency and constant improvement
Essential Qualifications
- 2+ years in a similar role as teller (member service representative)
- A team player possessing strong interpersonal skills with an ability to develop relationships
- Ability to learn new software systems
- Self-starter with excellent problem solving and analytical skills and the commitment to follow-through
- High proficiency in Microsoft Office products (Excel, Word, PowerPoint, etc.)
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- relevant: 2 years (Required)
Location:
- Santa Rosa, CA (Required)
Work Location:
- One location
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Outcome-oriented -- results-focused with strong performance culture
- Team-oriented -- cooperative and collaborative
Company's website:
- www.northbaycu.com
Company's Facebook page:
- https://www.facebook.com/search/top/?q=North%20Bay%20Credit%20Union
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- Temporarily due to COVID-19
Apply for this job with North Bay Credit Union
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
North Bay Credit Union (NBCU) is seeking an experienced BSA Compliance Support Specialist to join its Compliance Team. This position will support the BSA/AML Compliance Specialist and have responsibility for ensuring accurate and timely SARs and CTRs are filed using our third-party software solution. Previous experience with investigations is preferred. The ideal candidate must have demonstrated BSA/AML experience and be looking to expand his/her experience by learning about banking the cannabis industry. The chosen candidate will possess excellent communication skills, both verbal and written, be a self-starter, able to anticipate what needs to be done and take action. Must have previous banking experience and be comfortable working on computers using various software programs; be someone who has a proven track record of providing excellent customer service while successfully juggling priorities. You must have good analytical, organizational and problem-solving skills and be comfortable working in a fast-paced, rapidly changing environment. Being part of a team and working collaboratively is your preferred work style.
Specific Responsibilities and Tasks
- Use specialized software to identify and determine customer accounts requiring review for potential suspicious activity.
- Research, investigate, and analyze customer account activity and related behavior for potential Anti-Money Laundering (AML) transactions identified by suspicious activity research.
- Analyze suspicious activity cases to ensure that potentially suspicious transactions are correctly reported within allotted timeframes.
- Compile, record, and maintain appropriate data documents and files to promote efficient, consistent, and accurate management and regulatory reports.
- Document case investigations and fulfill reporting obligations of internal and external entities described by BSA policies and regulations.
- Follow and recommend necessary actions to ensure compliance with Bank Security Act/Anti-Money Laundering (BSA/AML) policies, operations and processes.
- Review account transactions for adherence to applicable procedures and regulations
- Ensure account documents are up-to-date and complete
- Assist in the on-boarding of new accounts
- Respond to email or other electronic requests submitted by members, providing professional, prompt, efficient and accurate service and information
Role Requirements
- BSA/AML Experience – including filing SARs and CTRs
- Good analytical and research skills
- Track record of outstanding customer service (internal and external)
- Must be resourceful, flexible, organized, detail-oriented, and team-oriented
- Demonstrated problem-solving skills
- Able to effectively communicate verbally and in writing
- Excellence in attention to detail and ability to prioritize deliverables and deliver projects on-time
- A curious, inquisitive mind interested in learning about the cannabis business
- Sound judgement and good decision-making skills
- Willing to roll up your sleeves
- Driven with strong work ethic and motivated by efficiency and constant improvement
Essential Qualifications
- 2+ years in BSA/AML; Compliance
- A team player possessing strong interpersonal skills with an ability to develop relationships
- Ability to learn new software systems
- Self-starter with excellent problem solving and analytical skills and the commitment to follow-through
- High proficiency in Microsoft Office products (Excel, Word, PowerPoint, etc.)
Job Type: Full-time
Salary: $21.00 to $25.00 /hour
Experience:
- BSA/AML: 2 years (Required)
Work Location:
- One location
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Outcome-oriented -- results-focused with strong performance culture
- Team-oriented -- cooperative and collaborative
Schedule:
- Monday to Friday
Apply for this job with North Bay Credit Union
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
North Bay Credit Union (NBCU) is seeking a Payment Operations Specialist to join its Compliance Team. This position is part of a team of professionals who monitor and manage risk for the cannabis clients we bank. The ideal candidate is someone with demonstrated experience managing people and processes related to ACH and wire processing. The ideal candidate will be AAP certified and interested in growing North Bay Credit Union’s banking services for our business banking members. The ideal candidate must have excellent written and verbal communication skills; be a self-starter, curious, analytical and organized. He/she must be an excellent problem-solver and be comfortable working in a fast-paced, rapidly changing environment. Being part of a team and working collaboratively is your preferred work style.
Specific Responsibilities and Tasks
· Develop, implement and monitor ACH processes and procedures
· Ensure ACH and wire activity is processed
· Responsible for verification, submission, analysis, and processing of all wire and ACH payments
· Manage vendors related to services or products
· Respond to member inquiries; ensure accurate reporting, fulfill client reporting needs and escalate issues appropriately and timely
· Excellent analytical, evaluation, communication and interpersonal skills
· Strong verbal and written communication skills
· Solid understanding of banking and fraud threats posed by Money Laundering activities
· Proficiency with computer programs
· Organize workflow efficiently, self-direct personal training needs and utilize available resources
· Perform financial analysis, draw logical conclusions and make recommendations when needed
· Ability to distinguish and manage confidential information, materials and conversations.
Role Requirements
· AAP Certification
· Broad knowledge of ACH origination processes and procedures
· Experienced with wire transfers – domestic and international
· Banking or financial industry knowledge and experience
· Minimum of two years’ experience in banking operations, risk management, or compliance
· Good analytical and research skills
· Track record of outstanding customer service (internal and external)
· Must be resourceful, flexible, organized, detail-oriented, and team-oriented
· Demonstrated problem-solving skills
· Able to effectively communicate verbally and in writing
· Excellence in attention to detail and ability to prioritize deliverables and deliver projects on-time
· A curious, inquisitive mind interested in learning about the cannabis business
· Sound judgement and good decision-making skills
· Willing to roll up your sleeves
· Driven with strong work ethic and motivated by efficiency and constant improvement
Job Type: Full-time
Salary: $45,000.00 to $55,000.00 /year
Work Location:
- One location
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Innovative -- innovative and risk-taking
- Team-oriented -- cooperative and collaborative
This Job Is:
- A job for which all ages, including older job seekers, are encouraged to apply
Apply for this job with North Bay Credit Union
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.