Cannabis jobs at NORCANNA INC

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. This is a cannabis company, you do not need experience in cannabis industry. We are looking for a few friendly and pleasant voices to join our team. If you enjoy helping patients over the phone and get pleasure in solving their issues, this job could be for you! At Norcanna, we have a pleasant work environment breaking the mold of traditional call centers. If you are retired, on disability, or just looking for a few extra days of work on the weekend--this job is for you! Responsibilities

• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Skills

• Previous experience in a customer support role
• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Familiarity with phone systems, practices and etiquette
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• Must be proficient in Microsoft Office Suite

Helpful but not necessary to know the following:

• Salesforce
• IndicaOnline
• Blaze
• WeedMaps
• iHeartJane
• Slack
• Processing ACH payments

Job Type: Part-time

Pay: $14.00 - $14.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• On call
• Weekend availability
• Weekends only

Ability to commute/relocate:

• Citrus Heights, CA 95610: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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Work for Norcanna on the weekend at the Citrus Heights location. This is a fun easy relaxing environment for taking online orders and fielding questions from customers. This job is rewarding and allows for growth. This is a weekend-only job working with cannabis consumers over the phone, taking online orders, giving suggestions to the customers and helping the customer get he best deal and best cannabis products in California! You must be professional, polite and friendly. You do NOT need to be a consumer of cannabis to work for us, just outgoing smart and quick on your feet.

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Schedule:

• 8 hour shift
• Weekend availability

Experience:

• Call center: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location

Apply for this job with Norcanna Inc.

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Norcanna Inc. has been making cannabis deliveries since 2009. At Norcanna, we have lots of fun doing what we love! You, too, can be a part of the growing Norcanna family. If you can follow directions, are trustworthy, are well-spoken, can multitask, and problem solve. If you are someone who is overall a happy, easy-going person with a good disposition, who is professional, this job could be for you!

We are looking for a responsible Delivery Driver to distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Responsibilities

• You will drive to deliver and pick up goods and packages.
• Deliver products to customer locations in a timely manner
• Inspect and monitor delivery vehicle
• Maintain accurate inventory of packages and materials
• Experience in delivery driving, customer service, or other related fields
• Clean driving record
• Ability to handle physical workload
• Deliver a wide variety of items to different addresses and through different routes
• Follow routes and time schedule
• Load, unload, prepare, inspect and operate a delivery vehicle
• Ask for feedback on provided services and resolve clients’ complaints
• Collect payments
• Inform customers about new products and services
• Complete logs and reports
• Follow DOT regulations and safety standards

Skills

• Must pass a background check with DOJ/FBI
• Must have a car no older than 10 years old (2011 and newer)
• Must be 21 years of age or older
• Proven working experience as a Delivery Driver
• Valid professional driver’s license
• Excellent organizational and time management skills
• Good driving record with no traffic violations
• High school degree

Job Types: Full-time, Part-time

Pay: $15.00 per hour

Benefits:

• Employee discount
• Paid training

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

Education:

• High school or equivalent (Required)

Experience:

• Route driving: 2 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: On the road

Apply for this job with NORCANNA INC

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.