Cannabis jobs at mj-platform
We know of 3 jobs at mj-platform as of April 2024, including roles such as Onboarding Specialist, Business Development Representative, and Tech Support Specialist.
More than 30+ days
Akerna is a leading enterprise software solutions provider that enables regulatory compliance and inventory management. At Akerna we are passionate about solving problems that better our world. We provide data-driven solutions worldwide across the entire supply chain. Our technology empowers the industry to prove outcomes that positively change lives every day. We have a passionate and purposeful work environment where we live by five principles: Do the right thing, Be part of the solution, Show people you care, Grow together, and Make an impact.
Onboarding Specialist:
The Onboarding Specialist will work with the client onboarding team to ensure successful onboarding for new clients and continuous knowledge growth of team members. Some initial job tasks will include but are not limited to:
Essential Job Duties:
- Collaborate with other members of the Onboarding team to ensure a seamless, efficient and delightful onboarding experience for both new and existing clients, beginning with post sale engagements and continuing through multiple onboarding phases resulting in successful application go-live.
- Facilitate client’s sandbox deliver, data work session and training, involving key stakeholders. Perform information gathering exercises to acquire both tactical and strategic knowledge relevant to the SaaS implementation.
- Take a strategic and consultative approach to the client’s onboarding experience through deep knowledge of industry best practices and the client’s strategic business objectives.
- Own client communication, setting proper expectations
- Facilitate and conduct Discovery Workshop, information gathering and dissemination
- Assist clients with understanding industry best practices
- Develop Discovery Workshop artifacts and provide warm handoff to Support teams
- Develop and maintain high proficiency of MJ Freeway product knowledge
- Develop and maintain high proficiency of Cannabis industry knowledge
- Participate in Sales cycle as Onboarding team representative as needed
- Identify potential problems and opportunities related to the implementation of onboarding
- Identify and promote opportunities for process improvements
- Travel to client sites as needed
Knowledge, Skills, and Abilities:
- 2-3 years of software onboarding experience
- Familiarity with industry best practices and standards
- Strong written and verbal communication skills
- General business acumen, Cannabis industry knowledge
- Organizational, communication and time management skills
- Ability to interact efficiently at all levels of internal and external clients
- Technical aptitude and attention to detail
- Full understanding of all training material presented
- Ability to communicate technical information to non-technical audiences
- Strong leadership and interpersonal skills
- Expert in the entire MS Office suite including Word, Excel, PowerPoint, Outlook and Visio
- Thorough organization, focus, multi-tasking, and presentation skills
- Ability to work well with other professionals, both peers and Subject Matter Experts
- Ability to prioritize and manage multiple ongoing projects with in a deadline-driven environment
- Must be a highly motivated, detail-oriented, self-starter with a well-developed work ethic and tremendous resourcefulness
Working Environment:
- Working in an office environment and remotely
- Sitting and standing for long periods of time
- Typing, data entry and reading on a computer
- Communicating face to face and on telephone
- Possible travel to client sites as needed
What We Offer:
- Competitive salaries
- 100% company-paid medical, dental and vision insurance
- Generous vacation policy
Sound like the place for you? Please submit your cover letter and resume to [email protected].
NOTE: Thank for your interest in working with us. Akerna is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment.
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MJ Freeway, an Akerna Company, is an industry-leading business software and consulting services provider in the $20 billion cannabis industry. We are seeking a Business Development Representative in the Denver area to focus on growing and accelerating the sales pipeline. As a hard-working team dedicated to our clients, and we are seeking a like-minded individual who is self-motivated, innovative and passionate about our offerings.
Objective:
A Business Development Representative is a very important role, serving as the first point of contact with a prospective client. The BDR team responds to all inquiries for MJ Freeway products and services, provides the company introduction, and qualifies the prospective client’s needs. They are responsible for cultivating leads, converting them into qualified opportunities for the sales team, and assisting the Account Executives with closing deals.
Responsibilities:
- Learning the ins and outs of the MJ Freeway product and messaging, as well as our integrations and partnerships
- Building relationships with sales, professional services, marketing, and product teams
- Establishing relationships with prospects, including both inbound and self-generated leads, to drive opportunities down the sales funnel
- Continuously learning about the constantly evolving cannabis and hemp industries, becoming an expert who can add value to every conversation
- Attending trade shows and other events to represent the company and educate prospects about our products and services
- Assisting the Account Executives and other sales team members with pipeline acceleration, including (but not limited to) scheduling and rescheduling demos, setting up custom demo sites and researching prospect information
Qualifications:
- Excellent verbal and written communication skills, via phone, video conferencing and in-person
- Minimum of 1 year experience in sales or business development
- Bachelor's degree in business, communications, or a related field
- Salesforce or other CRM experience preferred
- Experience working with SaaS and B2B products preferred
- Ability and desire to work in a fast-paced, challenging environment
- Highly self-driven sense of motivation
- Energy and passion to learn and grow within performance-oriented culture
- Role will be based in Denver office – outside candidates will not be considered
We offer a generous base plus commission with no cap on earnings, 100% company-paid medical insurance, gym discounts, unlimited PTO (with approval), and a positive work environment where we live by three principals: (1) Do the Right Thing, (2) Be Part of the Solution, (3) Show People that You Care.
Sound like the place for you? Please submit your cover letter telling us why we can’t live without you, your resume, and your salary/commission expectations.
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Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Description
MJ Freeway was founded in 2010 by a team of career software and IT professionals. Our mission is to provide a business software platform built specifically for the cannabis industry. We give cannabis business owners the tools and information they need to operate successful and sustainable businesses and to comply with state and local regulations.
MJ Freeway is growing quickly in a fast paced, nascent industry, and we’re looking for a support technician to join our team. This fulltime position will handle IT support for existing customers and assist in onboarding of new accounts. We’re a hard working team seeking a candidate who is self-motivated, innovative, and dedicated to giving our team and clients the very best.
Key Responsibilities:
- Respond to support inquiries in a professional and efficient manner.
- Ensure any account issues are resolved and the client is satisfied with support efforts.
- Develop an in-depth knowledge of the product suite and the industry as needed to provide maximum value for our clients.
- Manage multiple client inquiries, while maintaining a high attention to detail and professionalism.
- Maintain, analyze, and troubleshoot software peripherals as needed.
- Document, maintain, upgrade or replace software solution as needed.
- Support and maintain user account information including rights, security and systems groups.
- Effective and efficient internal communications with sales, billing, and product development teams.
Knowledge of commonly used tech support concepts, practices, and procedures as well as great customer service is required. A high level of proficiency with web based demonstrations, shared calendars, Skype and instant messaging, is required. Previous tech support experience is ideal. Ideal candidates will be located in the Denver metro area.
About MJ Freeway
MJ Freeway® is the industry-leading software, consulting, and data solution for cannabis businesses, processing $5B in cannabis sales transactions and serving clients in every regulated market in the United States, Canada, Europe, and Australia. Founded in 2010 and designed and built specifically for cannabis businesses, MJ Freeway's technology includes a patented seed to sale supply chain ERP Platform which leverages sophisticated business intelligence insights. MJ Freeway's Leaf Data Systems software solution enables governments to track cannabis, prevent diversion, and ensure patient, public, and product safety. MJ Freeway also offers a complete suite of consulting services for new and existing cannabis businesses.
MJ Freeway LLC offers 100% company-paid medical insurance, unlimited time off (with approval), and a positive work environment where we live by three principles:
- Do the right thing
- Be part of the solution
- Show people that you care
Job Type: Full-time
Apply for this job with mj-platform
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.