Cannabis jobs at Mazor Collective (Giving Tree Dispensary)

* REQUIREMENTS FOR WORKING WITH US:

If you are applying for a position in the cannabis industry you are required to get an FA Card through AZDHS. The card is good for 2 years and allows you to ability to work in the cannabis industry.

Due to the spread of Covid-19, you must be vaccinated and show proof that you have done so.

Role Summary

The Customer Experience Agent will faithfully execute all protocols and procedures including welcoming every patient and customer with a positive and beneficial demeanor. The Customer Experience Agent will also be responsible for maintaining a clean working environment and serve as a loyal brand ambassador.

Primary Responsibilities

· Execute GTWC front desk protocols and procedures which includes exceptional customer service

· Greet patients when entering and leaving the dispensary with compassion and professionalism.

· Ensure the front desk and filing is organized and clean

· Inspire customer confidence and create loyalty to our brand

· Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures

· Accountable for accurately utilizing front desk computer system

· Punctuality is a requirement of the position; be on time & ready to work when scheduled

· Maintain positive relationships with patients, customers, and team members

· Other duties as assigned by the Management Team

· As a consumer goods retail store, holidays, weekends, nights, and overtime may be required

Supervisory Authority

This position does not hold authority over any team member and reports to the Dispensary Manager.

Preferred Experience

· 1 year office management experience

· 1 year of demonstrating exceptional customer service

· An Associate’s degree or higher education is preferred.

· Minimum High School or G.E.D equivalent is required.

· 21 years of age

· Must successfully pass an extensive background check

· Intermediate computer skills including web browsing, and MS Office suite of products

· Minimum of 1 year of working in a retail team environment (10 or more individuals)

· Must follow the rules set forth by the state and health department

· Experience with cannabis, a desire to learn, and passion preferred

About Us

The Giving Tree is a vertically integrated cannabis company based in Phoenix, Arizona. We grow, produce, market, and sell premium cannabis products directly to medical patients and adult-use consumers through our dispensary in north Phoenix and distribute our brands through our valued network of wholesale clients.

Led by industry veteran Lilach Mazor Power, Giving Tree Dispensary and our B2B brand Mazor Collective is the only female-majority owned cannabis licensee in Arizona. What we value most is our talented, diverse group of skilled employees who work diligently to deliver the best cannabis products and retail experience in the state.

Though our company has served the Valley since 2013, we have a startup mentality; we’re always looking for ways to disrupt the industry, deliver for our loyal customers, and help our community thrive. We want each employee to bring their whole selves to work so that they can flourish in their roles and grow in their careers

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Evening shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
Must present a current vaccination card. Masks are required when advised, as is social distancing, handwashing, and use of hand sanitizers. We limit the number of people allowed into the reception area and the dispensary.

Application Question(s):

• Are you least 21 years old, per the state requirements for this position?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Required)

License/Certification:

• Facility Agent (FA) Card (Preferred)

Work Location: One location

Apply for this job with Mazor Collective (Giving Tree Dispensary)

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Special Note:

You must have your Facility Agent (FA) Card to work in our industry. The card may be obtained through AZDHS. Special programs are available to assist you in obtaining your FA Card, if selected for the role. The card is valid for two years and belongs to you.

About the Role

The Assistant Dispensary Manager will be responsible for assisting in providing an outstanding customer experience while supporting maximizing revenue goals, assisting in leading management and development of staff and ensuring compliance with all inventories, security and system protocols. This position will work collaboratively with company leadership, industry partners, sales representatives, operations, and marketing to accelerate revenue growth. This sales-oriented individual should be passionate about the benefits of medical cannabis and making a difference in our customers lives.

Our ideal candidate will possess these core values:

· The ability to get things done! Be driven to want to be the best, take accountability, be hard-working, produce quality work, and deliver results.

· Has an amazing “Be Bold” attitude; likes to laugh and have fun, has a positive attitude, is respectful, builds relationships, helps everyone and genuinely cares about the team.

· Is Outrageously innovative.

· Has extensive sales experience and an understanding of what makes people tick and wants to deliver solutions that make a difference.

Role Summary

The Assistant Dispensary Manager’s responsibilities include assisting in overseeing daily dispensary operations and is the secondary point of contact for all retail related matters. The Assistant Dispensary Manager will also coordinate with various teams to ensure proper pricing, advertising, and showcase highlights of our products. The Assistant Dispensary Manager is responsible for assisting in training and educating retail team members regarding proper sales techniques, de-escalation, ensuring customer satisfaction, as well as assisting in implementing proper sales growth strategies.

Primary Responsibilities

· Learn the ins and outs of the Point of Sale System

· Review and assist in receiving all deliveries with diligence and accuracy and in accordance with company and state regulations

· Create effective organization and information gathering for all inventory regarding special patient orders, employee patient samples, and weekly deals

· Track various sales metrics on a daily, weekly and monthly basis

· Assist with training of staff according to company guidelines

· Prepare and effectively lead state inspectors through unannounced inspections

· Maintain records for all necessary documents: delivery and inventory manifests, nightly and monthly inventory counts, necessary employee, and patient/customer information, logbooks, inventory adjustments, daily financial ledgers, and destruction reports

· Customer Care and Patient Satisfaction.

· Assist the Dispensary Manager in organizing, planning and implementing strategy

· Strong written and verbal communication skills with patients, to evaluate their needs and specifications

· Continuous and positive communication skills with team members, managers and owners.

· Ensures compliance objectives are met

· Cash handling

· Support all areas of dispensary in necessary coverage during break times or during times of heavy traffic

· Open and close Dispensary; Provide emergency shift coverage if needed

· Maintain positive vendor relationships

· Identify solutions that decrease waste, increase efficiency and positively impact the bottom line

Supervisory Authority

This position does not hold authority over any team member but does carry strong influence and opinion with regard to important matters such as changes to the retail and sales strategy, hiring and terminations, and performance reviews including disciplinary actions. This position reports to the Dispensary Manager. In the event the Assistant Dispensary Manager is Manager on Duty (MOD) in the absence of the Dispensary Manager, the Assistant Dispensary Manager may make changes to the daily retail sales strategy, suggest write ups and discipline, but may not hire or terminate or administer discipline.

Preferred Experience

· Bachelor's degree is Required

· 2 -3 years of strong retail, hospitality or customer facing experience.

· Proven organizational skills.

· Ability to effectively communicate with staff members and managers.

· Efficacy with technology and point of sale systems.

· A fundamental understanding of cannabinoids and their effects on the body is preferred.

· A passion for cannabis that is translatable to a diverse group of ages, ethnicities, and

· professionals

· Working knowledge of inventory and sales reports

· Experience in a retail management position.

· Excellent interpersonal and communication skills

Job Types: Full-time, Part-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Phoenix, AZ 85027: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 5 years (Required)
• Retail Supervisor: 1 year (Required)

License/Certification:

• Facility Agent (FA) Card (Preferred)

Work Location: One location

Apply for this job with Mazor Collective (Giving Tree Dispensary)

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.