Cannabis jobs at Lit

Position Title: Bud Tender

Department: Retail, Front of House

Location: Denver, CO

Supervisor: Store Manager, Assistant Store Manager

Salary: DOE

Classification: Full Time/Part Time, Non-Exempt

Note: This is an ever evolving document. Job responsibilities and duties can change per needs of the business.

Summary:

A Bud Tender is responsible for helping customers and patients find the right products that fit their needs, while at the same time safeguarding company assets. This is a very customer-oriented position that requires a lot of interaction with a diverse group of people, and the ability to handle a fast paced environment while maintaining attention to detail while adhering to company policy and state law.

Essential Duties and Responsibilities:

• Execute Lit consultative selling standards to meet team and individual sales goals and metrics
• Responsible for driving sales and customer experience by maintaining a tidy, safe, and well merchandised store environment
• Ensure the sales floor is properly stocked and the presence of the store is well maintained
• Model best-in-class service experience that consistently exceeds our customer’s expectations
• Inspire customer confidence and create loyalty to our service
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
• Accountable for accurately utilizing Lit’s POS system
• Daily opening and closing duties. (See daily checklist)
• Daily cleaning duties including but not limited to: vacuuming, mopping, dusting, cleaning windows, organizing, etc;
• Identify marketing opportunities to forward to Social Media
• Engaging customers immediately upon entering the dispensary
• Maintain accurate tendering of change and monies
• Verify drawer is at $200 in the morning and at the end of every shift
• Perform periodic drops on assigned till
• Maintain cleanliness of not only the selling bays, but the store as a whole. This includes restrooms, break areas, reception area and parking lot
• Communicate with Store Management/Supervisors immediately about challenges. Do not assume that “someone else” has already done it
• Other duties as assigned by the Leadership Team
• Verify the ID of every customer every time. We perform a second check of ID’s to make sure that no one has “slipped” into the dispensary to illegally purchase
• Verify identification for valid AGE and EXPIRATION date
• Other duties as assigned

Knowledge Requirements, Skills &/or Abilities:

• Exceptional customer service skills
• Desire to learn about our products in order to assist customers
• Knowledge of basic computer skills, Point of Sale software and cash management (including counting change correctly)
• Fun attitude and strong work ethic
• Strong attention to detail and must have a team-player mentality
• Ability to creatively cultivate long-term customer relationships
• Ability to deal with problems and resolve in a professional manner
• Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts and store location movement

Education &/or Experience:

• Previous retail or customer service experience preferred

Required Certificates, Licenses and Registrations:

Must be able to obtain and maintain an Employee Badge through the Marijuana Enforcement Division.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and company, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 30 pounds and/or stand on their feet for an extended period of time unless otherwise specified.

All new employees will serve a 90 day probationary period to enable the Store Manager, COO and the Retail Operations Manager to determine their suitability as an employee.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• On call
• Weekends

Supplemental Pay:

• Tips

COVID-19 considerations:All customers and employees are required to wear a mask, 6 ft social distancing, constant sanitization, operating at 50% capacity

Experience:

• Customer Service: 1 year (Preferred)

License/Certification:

• MED Badge (Preferred)

Shift Availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Pay frequency:

• Every other week

Work includes:

• Evenings
• Weekends
• Holidays

Paid Training:

• Yes

Management:

• Store Manager
• Assistant Manager

Shifts announced:

• Weekly

Employees working per shift:

• 5 or fewer

Typical start time:

• 8AM

Typical end time:

• 10PM

Pay Frequency:

• Bi weekly or Twice monthly

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• Open to applicants who do not have a college diploma

Company's website:

• litmmj.com

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

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