Cannabis jobs at Greenbits Inc.
We know of 4 jobs at Greenbits Inc. as of April 2024, including roles such as Implementation Specialist, Account Executive - Payments (Contract), Customer Engagement Representative, and Sales Development Representative.
More than 30+ days
Position summary
Greenbits is looking for a talented individual to fill the role of implementation specialist for our implementation team. The implementation team member will ensure smooth delivery and successful implementation of Greenbits software. Onboarding may be simple "quick starts" or complex installations that include partnering with application development.
Although no software development is required, the implementation specialist position requires a deep understanding of Greenbits technology and product features. This position will require a candidate to self-manage, and self-motivate while acting as part of a team, and will require a customer centric focus while handling multiple projects at the same time. The implementation specialist will work closely with the sales and support teams as they graduate customers through each stage. Occasional travel and on-call duties are required.
Responsibilities
- Lead software installation and setup for all customers.
- Receive customers from sales, and work with the customer all the way through their first day of sales on Greenbits.
- Work with customers to review installation and implementation rollout plans to ensure optimal functionality and transition process.
- Troubleshoot complex problems using root cause analysis.
- Communicate problems and possible solutions verbally and in writing as needed.
- Provide integration consultation for existing and new customers.
- Assist in client database validations and/or conversions.
- Identify, organize, and resolve project issues and actively manage risk.
- Understand product database structure and core product functionality in technical depth.
- Assist with training of lead technical and administrative representatives on the customer side.
- Deliver superior service by understanding client needs and delivering on company commitments.
- Ensure smooth handoff from implementation to Support or Account Management teams.
- Troubleshoot customer installations and provide fixes/workarounds in conjunction with Support teams.
- Communicate project status/issues/risks to project managers and other project stakeholders when necessary.
- Deliver product training either remotely or possibly onsite and/or pre-record training for future or group consumption.
- Provide feedback to development on product features or functionality based on customer interactions
Required skills and experience
To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- 2 years experience in technical or support role.
- Bachelor's degree or related (role or cannabis) experience required
- Desire to provide leadership over challenging assignments.
- Very strong written and verbal communication skills as well as strong organizational skills
- Commitment to providing an exceptional customer experience.
- Deep understanding of diverse operating systems and data communications, hardware and network configurations.
- Experience in retail management (cannabis industry a big plus)
- Experience with Litmos or other webinar-style presentations (a plus)
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The Role:
We are looking for an experienced Payment Sales Representative who wants to help us define an industry that could grow to over $20B in 4 years or less. If you are a confident and highly motivated individual looking for a great sales opportunity with uncapped earnings and growth potential, join our Sales Team at Green Bits! We are currently seeking an energetic and entrepreneurial Payment Sales Representative to join our growing team, and drive new sales revenue in the retail cannabis businesses.
We are seeking sales professionals who can build relationships with business owners, share the value of our platform, and be an ambassador for the Green Bits platform.
As a Sales Representative, you must be driven and able to work independently. You must be diligent, innovative, possess a tireless work ethic and passionate about our clients and the industry.
As a Payments Sales Representative you'll be joining at the ground floor of a impactful initiative behind one of the marquee brands in Cannabis technology, driving bottom-line metrics that impact multiple areas of our business. We are growing quickly and you will have the opportunity to work in a fast paced, growing environment.
You Will:
As a fast-moving startup, we value people who can take on whatever comes their way, figure it out, and get it done. We're looking for somebody who can find solutions along a wide cross section of initiatives.
- Proactively develop relationships with prospects and uncover opportunities for payment processing needs through outbound (primary) & inbound (secondary) sales channels
- Regularly schedule and manage appointments with clients, primarily by phone and email.
- Set expectations and address and remove common sales objections
- Attain monthly goals and key performance indicators (KPIs)
- Manage the client relationship from introduction through first statement (first 30 days), while always being available for follow-up to direct inquiries to the appropriate team
- Fulfill current client needs when they wish to upgrade or change their current product suite
- Ensure a focus on client retention and onboard clients with solutions that meet their needs
- Sell as an individual contributor and be a team player, assisting your peers in the sales process
- Cross-sell into new and existing accounts
- Manage up to date CRM data management and perform data analysis to track sales trends and present to inform decision making of senior management
- Support and build existing relationships through a consultative relationship development approach
- Maintain knowledge of company products and services
- Performs other duties as required
Our Ideal Candidate:
- Experience in Merchant Processing or the Financial Services industry
- Exceptional sales and negotiation skills
- Experience selling in self-sourced leads and inbound leads
- A demonstrable track record of delivery in the areas of key responsibility
- Strong communications, including oral and presentation skills.
- 5+ years B2B sales experience selling financial services
- Deep knowledge of merchant/payment processing strongly preferred
- Willingness to travel up to 20%
Bonus Points:
- Experience selling Point of Sale solutions
- Experience selling to both small businesses and enterprise accounts
- Cannabis industry knowledge is a plus!
Apply for this job with Greenbits Inc.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Our mission is to empower cannabis operators with the essential retail management solutions they need to run, protect, and grow their businesses with ease.
Our Customer Engagement team members are part coach, project manager, consultant and product expert. As a Customer Engagement Representative at Green Bits you'll work closely with customers to understand their business needs and drive product value to ensure they are ringing sales and remaining compliant with state agencies.
Responsibility
Empathize with every aspect of the customer experience, putting customers' needs first.
Meet with customers onsite to discover and understand their needs.
Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty.
Identify common customer challenges and actively suggest better solutions.
Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
Coach customers to be product experts and train their teams on Green Bits methodologies so they become increasingly self-sufficient.
Help drive customer references and case studies.
Qualifications
5+ years of experience in a customer-facing customer success, account management or strategic consulting organization. SaaS experience is a plus.
Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption.
Strong interpersonal skills and experience building strong internal and external relationships.
Consistent track record of highly-professional customer service in a fast paced, dynamic environment.
Diplomacy, tact, and poise under pressure when working through customer issues.
Apply for this job with Greenbits Inc.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Role:
We are looking for energetic Outbound Sales Development Representative who can help us break into the emerging markets of an industry that could grow to over $20B in 4 years or less. Our product team is pioneering a new way for canna-businesses to run and our goal is to provide the most efficient and profitable way to run a canna-business while simplifying legal compliance.
Our core team has built, scaled, and sold startups. We're deeply committed to our mission and are adding team members who can embrace aggressive goals. If you're motivated to succeed and by the prospect of unlimited growth, this role is the perfect opportunity to get in at the ground level with a young company poised to dominate and influence an exciting new industry.
You Will:
As an SDR at Greebits your purpose is to connect with as many prospects as possible, understand their needs, explore whether Greenbits is the right fit and coordinate next steps with an Account Executive. In this role you will:
- Create a great first impression while making 60+ calls per day to connect with retailers
- Fill the sales pipeline by scheduling at least 2 demos per day
- Maintain active engagement with new and existing accounts through creative follow-up to increase customer interest
- Grow your area of responsibilities
Our Ideal Candidate Has:
- At least 1 year of sales or SDR experience
- A strong desire to be part of a fast-paced startup
- A proactive attitude and a passion for expanding your comfort zone
- The ability to learn quickly and adapt to change
- Has high standards for yourself and your team
- Leads with an ethical and honest approach - an honest salesperson isn't an oxymoron
- A friendly and strong demeanor
Bonus Points:
- Familiarity with the cannabis industry
- Experience with Salesforce
- Experience with Point of Sale systems
- Experience with Outreach or Salesloft
Things Should should Know:
- This is a full-time salaried position
- This position is located in our office in downtown Portland, OR...but will start at home due to Covid-19
- Our Portland office currently has 5 teams, 30 people and 5 awesome dogs
- We don't have cubicles and we're standing-desk-friendly
- We all feel lucky to be here!
Apply for this job with Greenbits Inc.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.