Cannabis jobs at Cloudious9

Customer Service Representative & Social Media

Cannabis consumption hardware leader is looking to hire a Customer Service Representative in Hayward, California. Additionally you'll be helping with our social media presence.

Job Duties

• Provide daily telephone support
• Handle all customer support inquires thru either phone, chat, or email
• Social media posting and scheduling.

Criteria

• 1-2 years of customer service experience or social media experience
• Must be a cannabis user that uses flower & concentrates
  
• College educated preferred
• Great personality and ability to be detailed oriented
• Professional
• Cannabis knowledge essential

Please submit a Resume and a Cover Letter to be considered (more information below)

Cover Letter

Please include the following:

• Your Instagram Handle
• A brief intro outlining your cannabis usage and experience. We want a person that is well versed in cannabis and uses cannabis consumption hardware such as vaporizer and dab rigs regularly.
• Please include the devices that you have experiencing using & how often you use them on the intro document.

Cloudious9

Cloudious9 is devoted to creating new and better peripherals for cannabis consumption. We believe in boldly breaking the mold of both the old and the new, creating each product from scratch and ensuring consumers results they have never experienced. Cloudious9 is excited to continue building its ecosystem of innovative cannabis consumption products and technologies.

For more information, visit www.Cloudious9.com.

Job Type: Full-time

Salary: $17.00 to $20.00 /hour

Benefits:

• Paid Time Off

Experience:

• customer service: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Communication method(s) used:

• Email
• Phone
• Chat

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Innovative -- innovative and risk-taking

Schedule:

• Monday to Friday

Company's website:

• www.Cloudious9.com

Work Remotely:

• No

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