Cannabis jobs at BEYOND / HELLO (formerly Franklin BioScience)

Job details
Salary
$15 - $20 an hour
Job Type
Full-time
Part-time
Number of hires for this role
2 to 4
Qualifications

• 
  
  
  

  • High school or equivalent (Preferred)

  • Customer Service: 1 year (Preferred)

  
  

Full Job Description

WHO IS BEYOND / HELLO?

We founded and built an entire company on two small words that have massive implications. In our industry, people are about the transaction – get in, buy something, leave. They care about the bottom line. Not us, we believe in helping, in serving, in questioning, in being deliberate, intentional, fully focused on our customers.

THE OPPORTUNITY

The Express Specialist is vital to delivering excellent customer service by ensuring patient orders are fulfilled accurately and timely. The Dispensary Express Specialist is primarily responsible for completing online orders, phone orders, and other similar transactions. The Dispensary Express Specialist conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
• Properly prepare, pack and sort patient orders for pick-up using correct materials in a timely manner
• Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions,
• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
• Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
• Operate cash register, computer-based POS system, and cash drawer
• Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
• All other job duties as assigned

EDUCATION & EXPERIENCE

• High School diploma or General Education Development (GED) required
• Associate or Bachelor’s degree in any field preferred
• Minimum of 2 years’ experience with customer service in retail.
• Excellent computer, mathematical, language and reasoning skills
• Bilingual in Spanish preferred
• Excellent multi-tasking skills over the phone and in-person
• Occasionally requires local travel, as needed

PHYSICAL REQUIREMENTS

• Constantly perform desk-based computer tasks
• Frequently sitting
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
• Occasionally Twist/bend/stoop/squat, kneel/crawl

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

Beyond/Hello is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability.

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No

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