Cannabis jobs at Berkeley Patients Group

Job details
Salary
$18 an hour
Job Type
Full-time
Shifts
Morning (Preferred)
Mid-Day (Preferred)
Evening (Preferred)
Full Job Description

BPG Fulfillment Specialist*Fulfillment

2366 San Pablo Ave.

Berkeley, CA 94702

Full Time

Hourly

Our Mission

**Berkeley Patients Group (BPG) is the nation's oldest cannabis retailer. Since 1999, we have provided access to affordable, lab-tested cannabis in an environment that is safe, comfortable, and professional. Our vision for legal integrity, coupled with our mission to provide compassionate care, has made BPG one of California's most reputable dispensaries.

We create and maintain the standards of excellence for cannabis and we foster a compassionate community that advances knowledge and inspires action. We search for staff members who can commit to the values of leadership, compassion, integrity, service and community.

Berkeley Patients Group is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis prohibited by federal, state or local law.*

*

Classification

Non-Exempt: This position will be paid on an hourly basis for all hours worked, and is considered eligible for payment of overtime pay per applicable state law.

Position in Company

The Fulfillment Specialist reports to the Fulfillment Manager..

Objective / Purpose of the Position

The Fulfillment Department serves to:

• Provide excellent service and respond to all customer inquiries online, over the phone, and via email. Customers will only be passed on to a Dispatcher to schedule a delivery slot (they must have a placed order already).

• Pack all orders placed on the phone or via e-commerce. Dispensary Specialists will continue to gather items for orders placed at the walk-up window.

• Manage orders, including cancellation after the allotted pickup time has elapsed.

**Tasks / Responsibilities**

• Assists customers over the phone with questions, verifying documentation, and placing orders.

• Packs, processes, and manages all orders received via phone or e-commerce for pickup and delivery.

*

*Abilities**Customer service

Communication skills

Computer skills

Time management

Thoroughness and attention to detail

Maintain composure under pressure

Accountability**Physical Demands**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, as required by federal, state or local law.*

• * Remain in a stationary position for up to four hours at a time.

• Move freely about an office setting.

• Constantly operate a computer and other office machinery.

• Drive a personal or company vehicle locally.

• Lift up to 40 lbs.

**Preferred Experience/ Minimum Qualifications

Education: A High School Diploma, G.E.D. or equivalent required. A Bachelor’s Degree is preferred

Experience: A minimum two years experience in cannabis retail, with demonstrated leadership. Strong time management skills a must.

*

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) Matching
• Dental Insurance
• Employee Assistance Program
• Employee Discount
• Health Insurance
• Paid Time Off
• Vision Insurance

COVID-19 considerations:BPG enforces strong customer and employee protections against the spread of COVID-19

Shifts:

• Morning (Preferred)
• Mid-Day (Preferred)
• Evening (Preferred)

Additional Compensation:

• Store Discounts

Pay Frequency:

• Bi weekly or Twice monthly

This Company Describes Its Culture as:

• Outcome-oriented -- results-focused with strong performance culture

Schedule:

• Monday to Friday
• Weekends required
• Holidays required
• 8 hour shift

Company's website:

• www.mybpg.com

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

Apply for this job with Berkeley Patients Group

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

JOB DESCRIPTION

Dispensary Specialist

*Berkeley Patients Group (BPG) is the nation’s longest continuously operating cannabis dispensary. Our commitment to legal integrity along with our mission to provide compassionate care, has made BPG one of California’s most reputable and successful dispensaries. BPG operates in full compliance with California’s medical and adult use cannabis laws and is regarded as an industry leader in self-regulation and the development of industry best practices. We provide quality-controlled cannabis to our customers in a safe, comfortable and welcoming environment.**As a Dispensary Specialist, you are responsible for delivering consistent, exceptional, high quality customer service to each and every customer. The Dispensary Specialist assists customers with selecting products, processes transactions efficiently and accurately, keeps the Dispensary adequately stocked to facilitate daily business, and maintains a sanitary environment for members and staff. The Dispensary Specialist reports to the Dispensary Manager.**For all of our staff positions, we are looking for individuals who can provide consistent, professional service, demonstrate respect and support for fellow staff members, and acquire expert knowledge about cannabis and its applications.**Must be 21 years of age to apply.**Key Responsibilities**

• Creates and maintains a welcoming atmosphere for all customers of BPG

• Greets all customers in a friendly, professional, and hospitable manner; complies with BPG’s dress code requirements

• Provides excellent customer service while performing duties

• Educates customers on facility use and BPG policies

• Cleans and organizes shelves and prepares product displays

• Stocks the dispensary throughout the day; verifies that products are correctly priced

• Interacts with members in a compassionate manner by carefully listening to their needs and suggesting products accordingly

• Maximizes sales by demonstrating excellent product knowledge, including proper use and dosage guidelines

• Uses POS system, ATM terminals, and Rewards card terminals to accurately and correctly record transactions

• Upon request, provides customers with information about laws and current events related to cannabis, as directed

• Communicates operational concerns promptly to Shift Leaders and our Dispensary Manager, to allow for maintaining the proper mix of available products, ensuring that digital menus are up to date, and that all members are able to receive service in a timely manner

• Executes opening and closing responsibilities

• Assists in maintaining facilities throughout the day

• Must be flexible and able to be scheduled as needed, including mornings, nights, weekends and holidays

• Other tasks as assigned by the Dispensary Manager

**Education and Experience**

• High School Diploma or GED

• Minimum one (1) year of direct customer service experience in retail, healthcare, or healthcare related environments

**Required Knowledge,Skills and Abilities**

• Demonstrate ability to flexibly engage with a diverse customer base, using skills in active listening and verbal communication to identify and resolve customer service issues

• Demonstrate ability to multi-task with attention to detail and remain focused in a very busy, fast-paced work environment

• Demonstrated ability to maintain a balanced performance between periods of high and low activity

• Track record of punctuality and minimal absenteeism

• Demonstrated ability to quickly grasp operating policies and procedures, products, patient needs, and legal issues

• Knowledge of basic math calculations and weights and measures

• Knowledge of basic computer functions (PC Platform, POS system)

• Ability to provide exceptional customer service

• Strong communication skills both verbal and written

• Attentive to details

• Ability to listen and focus

• Ability to effectively cope with change

Physical Demands**

• Regularly required to use hands to finger, handle, or feel

• Required to walk, talk, and hear

• Ability to stand for up to four hours at a time

• Occasionally required to stand, climb, balance, stoop, kneel, crouch, or crawl

• Occasionally required to lift and/or move objects up to 40 pounds

• Expected to possess the specific vision abilities required by this job, which includes close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

• No cannabis allergies

**Other Information**

• Department: Dispensary

• Report To: Dispensary Manager

• FLSA Status: Full Time, Non Exempt, Hourly

**Working at BPG

• Competitive wages

• Medical, dental, vision benefits for full time employees

• Paid Time Off (PTO)

• Sick Time

• Optional 401(k) retirement plan

• Optional commuter benefits program

• Employee discount

*BPG is a values-driven company. We search for staff members who can commit to the values of leadership, compassion, integrity, service and community. BPG is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, the presence of mental, physical, or sensory disability, sexual orientation, or any other basis prohibited by federal, state, or local law. We also provide reasonable accommodations to disabled individuals to assist in the hiring process and to qualified individuals with disabilities in the performance of essential job functions, as required by federal, state, or local law.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends

COVID-19 considerations:To keep our staff as safe as possible, we have installed plexiglass barriers and provided staff with masks and hand sanitizer.

Work Remotely:

• No

Apply for this job with Berkeley Patients Group

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

BPG Fulfillment Specialist*Fulfillment

2366 San Pablo Ave.

Berkeley, CA 94702

Full Time

Hourly

Our Mission

**Berkeley Patients Group (BPG) is the nation's oldest cannabis retailer. Since 1999, we have provided access to affordable, lab-tested cannabis in an environment that is safe, comfortable, and professional. Our vision for legal integrity, coupled with our mission to provide compassionate care, has made BPG one of California's most reputable dispensaries.

We create and maintain the standards of excellence for cannabis and we foster a compassionate community that advances knowledge and inspires action. We search for staff members who can commit to the values of leadership, compassion, integrity, service and community.

Berkeley Patients Group is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis prohibited by federal, state or local law.*

*

Classification

Non-Exempt: This position will be paid on an hourly basis for all hours worked, and is considered eligible for payment of overtime pay per applicable state law.

Position in Company

The Fulfillment Specialist reports to the Fulfillment Manager..

Objective / Purpose of the Position

The Fulfillment Department serves to:

• Provide excellent service and respond to all customer inquiries online, over the phone, and via email. Customers will only be passed on to a Dispatcher to schedule a delivery slot (they must have a placed order already).

• Pack all orders placed on the phone or via e-commerce. Dispensary Specialists will continue to gather items for orders placed at the walk-up window.

• Manage orders, including cancellation after the allotted pickup time has elapsed.

**Tasks / Responsibilities**

• Assists customers over the phone with questions, verifying documentation, and placing orders.

• Packs, processes, and manages all orders received via phone or e-commerce for pickup and delivery.

*

*Abilities**Customer service

Communication skills

Computer skills

Time management

Thoroughness and attention to detail

Maintain composure under pressure

Accountability**Physical Demands**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, as required by federal, state or local law.*

• * Remain in a stationary position for up to four hours at a time.

• Move freely about an office setting.

• Constantly operate a computer and other office machinery.

• Drive a personal or company vehicle locally.

• Lift up to 40 lbs.

**Preferred Experience/ Minimum Qualifications

Education: A High School Diploma, G.E.D. or equivalent required. A Bachelor’s Degree is preferred

Experience: A minimum two years experience in cannabis retail, with demonstrated leadership. Strong time management skills a must.

*

Job Type: Full-time

Salary: $18.00 /hour

Benefits:

• 401(k)
• 401(k) Matching
• Dental Insurance
• Employee Assistance Program
• Employee Discount
• Health Insurance
• Paid Time Off
• Vision Insurance

COVID-19 considerations:BPG enforces strong customer and employee protections against the spread of COVID-19

Shifts:

• Morning (Preferred)
• Mid-Day (Preferred)
• Evening (Preferred)

Additional Compensation:

• Store Discounts

Pay Frequency:

• Bi weekly or Twice monthly

This Company Describes Its Culture as:

• Outcome-oriented -- results-focused with strong performance culture

Schedule:

• Monday to Friday
• Weekends required
• Holidays required
• 8 hour shift

Company's website:

• www.mybpg.com

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

Apply for this job with Berkeley Patients Group

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.