Cannabis Client Services Representative Jobs
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Here are 3 cannabis jobs mentioning "client services representative" in April 2024, at companies like POSaBIT, and E Health Partners, including positions such as Client Services Representative, and Manufacturing Client Services Representative.
More than 30+ days
POSaBIT is a FinTech, working exclusively within the cannabis industry. We build solutions to create new and better financial services and transaction methods for our customers. We strive to bring cutting edge software and technology to the cannabis industry, so that all merchants can have a safe and compliant set of services to solve the problems of a cash-only industry. We are currently looking for an Customer Service Representative(CSR) to handle the day to day questions that come from our merchant partners.
Top Reasons to Work with Us:
- We have an undeniable positive impact on our customer’s business, providing tremendous value and solving critical pain points.
- We offer a fun, dynamic workplace staffed by passionate individuals who are committed to achieving something special.
- Your contributions will be visible and be impactful!
- Proactivity and risk-taking are encouraged and rewarded.
- Our customers need innovative solutions, making us uniquely positioned to capitalize on a once-in-a-lifetime market opportunity.
- Our target markets are growing at 25X over the next three years.
POSaBIT prides itself on exemplary customer service and we are looking to build out our Client Service team with a new team member who is willing and able to become an expert in the field and foster excellent relationships with our client base located across the country.
Role Responsibilities
- Passion and energy to help our customers build their business.
- Create a beneficial working relationship with a base of partner cannabis retail stores.
- Be responsible and attentive in customer support, both written and verbally.
- Ability to work independently.
- Proactively listen to the customers’ needs and assess if the issue needs to be elevated to the next level.
- Meticulous note taking and updating accounts in a CRM tool.
What You Need for the Position:
- Bachelor’s degree preferred, but can be a mix of education and experience
- 1-2 years’ experience in Client Services
- Experience or familiarity with the cannabis industry
- High volume inbound/outbound call experience
- Strong interpersonal skills
- Ability to work in a fast-moving, spontaneous environment
- Occasional weekend work, occasional travel
What’s In It for You
- You get to work in a fast-growing industry experiencing rapid growth
- Opportunity to make a significant impact and be recognized for it
- Stock option plan
- Excellent benefits including – medical, dental, vision, 401k, life and disability insurances
POSaBIT Inc. is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Experience:
- Customer service: 1 year (Required)
- Cannabis Industry: 1 year (Required)
Work Location: Hybrid remote in Kirkland, WA 98034
Apply for this job with POSaBIT
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
POSaBIT is a FinTech, working exclusively within the cannabis industry. We build solutions to create new and better financial services and transaction methods for our customers. We strive to bring cutting-edge software and technology to the cannabis industry so that all merchants can have a safe and compliant set of services to solve the problems of a cash-only industry. We are currently looking for a Customer Services Representative (CSR) to handle the day-to-day questions that come from our merchant partners.
Top Reasons to Work with Us:
- We have an undeniable positive impact on our customer’s business, providing tremendous value and solving critical pain points.
- We offer a fun, dynamic workplace staffed by passionate individuals who are committed to achieving something special.
- Your contributions will be visible and impactful!
- Proactivity and risk-taking are encouraged and rewarded.
- Our customers need innovative solutions, making us uniquely positioned to capitalize on a once-in-a-lifetime market opportunity.
- Our target markets are growing at 25X over the next three years.
POSaBIT prides itself on exemplary customer service and we are looking to build out our Client Service team with a new team member who is willing and able to become an expert in the field and foster excellent relationships with our client base located across the country.
Role Responsibilities
- Passion and energy to help our customers build their business.
- Create a beneficial working relationship with a base of partner cannabis retail stores.
- Be responsible and attentive in customer support, both written and verbally.
- Ability to work independently.
- Proactively listen to the customers’ needs and assess if the issue needs to be elevated to the next level.
- Meticulous note-taking and updating accounts in a CRM tool.
What You Need for the Position:
- Bachelor’s degree is preferred but can be a mix of education and experience
- 1-2 years experience in Client Services
- Experience or familiarity with the cannabis industry
- High volume inbound/outbound call experience
- Strong interpersonal skills
- Ability to work in a fast-moving, spontaneous environment
- Occasional weekend work, occasional travel
What’s In It for You
- You get to work in a fast-growing industry experiencing rapid growth
- Opportunity to make a significant impact and be recognized for it
- Stock option plan
- Excellent benefits including – medical, dental, vision, 401k, life and disability insurance
POSaBIT Inc. is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Kirkland, WA 98034: Reliably commute or planning to relocate before starting work (Required)
Education:
- Associate (Required)
Experience:
- Customer service: 2 years (Required)
Work Location: Remote
Apply for this job with POSaBIT
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Manufacturing Client Services Representative
Elite Health Partners is a rapidly growing manufacturing company with facilities in Boulder and Longmont, CO.. We produce a wide variety of superior health and beauty products for many of the world’s most recognized private labels and brands.
At Elite Health Partners, our diverse group of employees share a common goal of delivering the highest value for our customers through high quality, operational excellence, innovative products with a frictionless supply chain to the end consumer.
We have competitive salaries and benefits including medical. This is a full time position, Monday through Friday, 9-5:30..
Elite Health Partners is seeking a solution minded, customer-focused professional who will support customers in both resolving product or ordering issues as well as help them find new CBD/Nutraceutical/Beauty or other products to meet their needs. The Manufacturing Client Service Representative will balance their time between supporting customers, responding to in-bound customer service calls and leveraging their sales skills to upsell existing customers as well.
RESPONSIBILITIES
- Establish subject matter expertise on all Elite Health Partners products
- Working with customers to craft their private label products
- Respond to inbound customer calls spanning general product questions to issues regarding the ordering, fulfillment or use of Elite Health Partners products
- Troubleshoot customer issues and provide one-call resolution; tracking and escalating recurring issues and common solutions to team leadership
- Consistently deliver world class customer service
- Drive top line revenue through nurturing and upselling existing small business clients, and overcoming objections.
- Conduct regular business meetings via phone with active accounts
REQUIREMENTS
- 2-4 years in customer service
- 2+ years of experience in Cannabis, Health and Wellness, Nutraceuticals or other consumable products or customer service
- Experience with consumer packaged goods (CPG) preferred
- High School Diploma required
- Bachelor's Degree or relevant work experience preferred
ESSENTIAL SKILLS
- Networking, relationship building and creative problem solving
- Data analytics and critical thinking
- Detail orientation and exceptional organizational skills
- Ability to track common issues, document proven solutions and provide recommendations to senior leaders
- Exceptional written and oral communication ability
- Self-motivation, "can do" attitude, sense of urgency for delivering results
- Versatility, flexibility and the ability to adapt quickly to change
- Proficiency with CRM Tools
- Microsoft Office 365 expertise; Google Sheets Experience
- Good computer skills, and the ability to learn new software quickly
Job Type: Full-time
Primary Location: Boulder, CO
Salary: DOE 35k-45k annually
Benefits: Our employees receive medical benefits, and retirement benefits. We have a fun, engaged and brilliant team of leaders, and we are looking for someone who complements our culture and brings passion and a positive attitude to our dynamic team!
Job Type: Full-time
Salary: $35,000.00 to $45,000.00 /year
Experience:
- customer service: 2 years (Required)
Education:
- High school or equivalent (Required)
Benefits:
- Health insurance
- Retirement plan
Communication method(s) used:
- Phone
- Chat
- In person
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- A job for which all ages, including older job seekers, are encouraged to apply
Schedule:
- Monday to Friday
- Day shift
- 8 hour shift
Work Remotely:
- No
Apply for this job with E Health Partners
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.