Here are 100 cannabis jobs mentioning "assistant manager" in April 2024, at companies like CBD Kratom, Sunnyside, Green Dragon, and Parallel, including positions such as Assistant Dispensary Manager, Dispensary Assistant Manager, Assistant Manager, and Assistant General Manager.
More than 30+ days
Do you enjoy interacting with customers and educating members of our society about how to treat their ailments with medical marijuana? Do you have a passion for the cannabis industry and a desire to increase public acceptance of this plant? If so, this position is ideal for you! This budtender job requires answering customer phone calls and emails, as well as teaching cannabis dispensaries about the best ways to educate customers about marijuana products. The ideal candidate has strong interpersonal skills, is detail oriented and can easily explain highly technical details in a way that everyday people can understand.
Responsibilities:
- Good communication skills with knowledge and experience in the cannabis industry.
- Knowledge of the cannabis plant and its effects on the body.
- Knowledge about the different strains of marijuana and their health effects.
- Be able to describe the effects of various strains to customers.
- Knowledge on how to properly use medicinal marijuana.
- Knowledge of how to recommend marijuana products.
- Have a friendly and professional personality.
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekend availability
Ability to commute/relocate:
- Kent, WA 98042: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Bud-tending: 1 year (Required)
Work Location: One location
Apply for this job with Marley 420
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Gage Cannabis, Co (USA) is on a mission to become the leader in the cannabis segment for Cultivation, Processing and Provisioning. We strive for the highest standards in social responsibility and ethical business practices. The company's world-class cannabis team produces indoor cannabis that is grown in small batches with a focus on premium quality.
RESPONSIBILITIES
- Assist PCM with all functions associated with the oversight of provisioning center
- Oversee and provide warm reception for all staff and visitors
- Coordinate with Inventory Control Specialist and perform routine inspections to maintain accurate inventory
- Manage and supervise the activities of staff, and make recommendations or decisions regarding hiring, discipline, termination, or advancement of employees
- Train staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all products, and best practices for personnel
- Communicate any customer incidents or complaints to the PCM
- Assist in ensuring the provisioning center’s compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices and company policies
- Strive for customer satisfaction in all respects and ensure a customer friendly environment
- Maintain and continuously update standard operating procedures, as directed
- Other duties as assigned
QUALIFICATIONS
- Must be 21 years or older and be able to pass a background check
- Bachelor’s degree preferred
- 3+ Years of Assistant Management experience in a retail environment required
- 3+ Years Merchandising experience in a retail environment required
- 3+ Years’ Experience working in a licensed Cannabis distribution/provisioning center
- Strong knowledge of retail sales and POS systems required
- Excellent customer service, interpersonal and communication skills
- Ability to multitask in a fast-paced environment
- Highly organized, detail-oriented, dependable and able to work well both alone and with others
- Strong communication skills, both verbal and written
- Employee needs to be able to walk, sit, stand, crouch and reach throughout the day; ability to life up to 25lbs
Full Time; Salary Exempt. Salary based on experience and successful interview, full benefits, and growth opportunities
Gage USA is an Equal Opportunity Employer and is committed to conduct all its activities in a barrier-free and inclusive manner. We thank all candidates for their interest in Gage USA; however, only successful applicants will be contacted for an interview.
Apply for this job with TerrAscend USA Inc.
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Gage Cannabis, Co (USA) is on a mission to become the leader in the cannabis segment for Cultivation, Processing and Provisioning. We strive for the highest standards in social responsibility and ethical business practices. The company's world-class cannabis team produces indoor cannabis that is grown in small batches with a focus on premium quality.
The main function of the Assistant Manager position is to directly assist the Provisioning Center Manager (PCM) with managing and controlling the day-to-day operations of the Provisioning Center according to standard operating procedures and business practices. The position reports directly to the PCM and can provide supervision to all sales floor, customer service, maintenance and inventory control. The position is also in charge of all merchandising (within the provisioning center) as well as the development, training, and coaching of the team.
RESPONSIBILITIES
- Assist PCM with all functions associated with the oversight of provisioning center
- Oversee and provide warm reception for all staff and visitors
- Coordinate with Inventory Control Specialist and perform routine inspections to maintain accurate inventory
- Manage and supervise the activities of staff, and make recommendations or decisions regarding hiring, discipline, termination, or advancement of employees
- Train staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all products, and best practices for personnel
- Communicate any customer incidents or complaints to the PCM
- Assist in ensuring the provisioning center’s compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices and company policies
- Strive for customer satisfaction in all respects and ensure a customer friendly environment
- Maintain and continuously update standard operating procedures, as directed
- Other duties as assigned
QUALIFICATIONS
- Must be 21 years or older and be able to pass a background check
- Bachelor’s degree preferred
- 3+ Years of Assistant Management experience in a retail environment required
- 3+ Years Merchandising experience in a retail environment required
- 3+ Years’ Experience working in a licensed Cannabis distribution/provisioning center
- Strong knowledge of retail sales and POS systems required
- Excellent customer service, interpersonal and communication skills
- Ability to multitask in a fast-paced environment
- Highly organized, detail-oriented, dependable and able to work well both alone and with others
- Strong communication skills, both verbal and written
- Employee needs to be able to walk, sit, stand, crouch and reach throughout the day; ability to life up to 25lbs
Full Time; Salary Exempt. Salary based on experience and successful interview, full benefits, and growth opportunities.
Gage USA is an Equal Opportunity Employer and is committed to conduct all its activities in a barrier-free and inclusive manner. We thank all candidates for their interest in Gage USA; however, only successful applicants will be contacted for an interview.
Apply for this job with TerrAscend USA Inc.
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Green Dragon is one of Colorado's largest cannabis companies, continually growing with multiple locations in Florida and Michigan!
ESSENTIAL JOB FUNCTIONS
- Responsible for supporting the Store Manager in overseeing the daily operations of the store, ensuring high levels of customer satisfaction, and maintaining and enforcing the Company policies and procedures.
- Responsible for ensuring high levels of customer satisfaction through excellent customer service, leading by example and supporting with training the retail staff on customer service standards
- Maintains a positive attitude that creates a positive work environment
- Maintains technical industry knowledge and product knowledge, trains staff on products in store
- Ensure compliance with legal requirements and completing store and MED evaluations
- Has a full understanding of the compliance binder
- Has full understanding of the budtender and manager training binder
- Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops
- Upholds and enforces the Company policies and procedures, and effectively trains new staff on the policies and procedures
- Managing and motivating store staff by coaching and training
- Addresses and communicates any employee performance issues to Store Manager
- Responsible for accurately and efficiently receiving and processing orders
- Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc. are visible and updated
- Responsible for opening and closing the store, and ensuring daily coverage (2 Fridays and 2 Saturdays per month, 2 closing shifts per week)
- Effectively leads and maintains communication at store level
- Responsible for maintaining a clean, neat, and well-stocked store as well as ensuring general housekeeping duties are upheld
- Maintain store security, use of the NVR cameras and ensuring all customers are screened at the entrance
- Responsible for assisting and scheduling the proper staff for inventory audits with Ops team
- Responding effectively to customer complaints and inquiries
- Respond to any emergency action items and issues such as pulling NVR footage
- Approves any product discounts
REQUIREMENTS AND QUALIFICATIONS
- 2+ or more years of management experience in a retail store environment leading a team of people
- Strong communication skills and interpersonal skills
- Excellent customer service experience
- Reliable, Professional, and Trustworthy
- Ability to work in a fast paced environment with a sense of urgency
- “Whatever it takes” mentality; desire to go above and beyond
- Must have the flexibility to work days/nights/weekends/holidays
- Excellent organizational skills
- METRC experience preferred
- Efficient in Google and Microsoft Office
- High school diploma/GED required
- Current MED Badge
PHYSICAL REQUIREMENTS
- Must be able to lift at least 25 lbs and be able to stand, sit, bend, kneel, crouch, and reach.
- Must have reliable transportation to store
BENEFITS
- Employee Discount Program
- Opportunity for Advancement
- Health Ins. Benefits after 90 days
Green Dragon is an Equal Opportunity Employer
Job Type: Full-time
Pay: $18.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Weekend availability
Application Question(s):
- Do you have a valid MED BADGE?
Experience:
- Management: 1 year (Preferred)
Work Location: One location
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Rycon Construction, Inc., ENR MidAtlantic’s 2022 Contractor of the Year, provides construction management and general contracting services throughout the United States. An ENR Top 400 Contractor and ENR Top Green Contractor with offices in eight cities (Pittsburgh, Atlanta, Cleveland, Ft. Lauderdale, Ft. Myers, Houston, Philadelphia, and Washington, DC), Rycon specializes in new construction, renovations, and adaptive reuses. Rycon’s portfolio consists of projects in health care, educational (K-12 & higher ed), industrial/warehouse, commercial, multi-unit residential, retail, financial, food service/dining, governmental, hospitality, cannabis, self-storage, and LEED facilities.
We are seeking an experienced assistant project manager for our Special Projects Group at our Pittsburgh office.
What you will do:
- Support the Project Manager in the execution of the project goals
- Reading of documents and contracts.
- Develop and write comprehensive scopes of work for trade packages
- Writing Subcontracts.
- Negotiating and awarding subcontracts.
- Develop and maintain schedules using Microsoft Project.
- Attend meetings and prepare minutes.
- Review/prepare change orders.
- Develop/track submittals, RFI’s and cost reports.
- Maintain owner relations.
What you will need to be successful:
- Minimum of two (2) years’ experience in construction of small to medium sized commercial construction projects.
- Excellent communication skills.
- Must have the ability to direct complex projects from concept to fully operational status.
- Strong Computer Skills Required – Microsoft Project and Microsoft Office Suite (Excel, Word, Outlook). Familiarity with PlanGrid, Bluebeam and owner facing platforms a plus.
- Ability to create material take-off’s.
- Should be highly organized, highly motivated and a detail directed problem solver.
- College degree preferred, but not required.
At Rycon Construction, Inc. we believe outstanding employees build the foundation necessary for excellence in business. It is with this belief that we are always looking for the best qualified and most talented employees to become part of our team. Rycon offers advancement opportunities along with an excellent salary and benefits package that includes, medical, dental, vision, ESOP (Employee Stock Ownership Plan) and 401(k). Qualified candidates will be required to submit to a background screening upon acceptance of an offer.
Rycon Construction Inc. is an Equal Opportunity Employer.
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Who We Are
Leiffa Brands is an innovative and inclusive cannabis cultivator, solventless extractor, and medical/recreational dispensary. It is our purpose to protect the communal and inclusive characteristics of the cannabis plant by putting people at the center of the cannabis experience. We use science, technology, and education to provide safe and accessible cannabis products to a wide variety of individuals
Position Summary
Leiffa’s new Med/Rec Dispensary, located in Lakewood, CO is a rapidly growing dispensary seeking a full-time Dispensary Assistant Manager to join our team. The right candidate for this role is a natural leader and team player, with exceptional interpersonal skills. They assist in all aspects of daily operations and will use their prior experience in supervisory or management roles as well as their extensive knowledge of flower and solventless products to train, motivate, and support the entire team in order to build and sustain a first-class customer experience as we continue to grow our business.
What You Bring
- A commitment to Leiffa’s mission of educating patients on the value of cannabis as a staple of a healthy diet and healthy life
- A team player mentality with a strong work ethic and positive attitude
- A genuine enthusiasm for and desire to learn more about cannabis products and the industry
- A self-starter with a creative, resourceful, “can do” approach
- A natural ability to lead, manage, and motivate a team
- An excellent delegator and mediator with exceptional interpersonal skills
Key Position Responsibilities
- Train and motivate the team in alignment with Leiffa’s vision and mission
- Oversee team members on a daily basis and ensure adherence to operational guidelines and standards
- Work with the Dispensary Manager to support with the coordination and execution of employee onboarding, initial, and ongoing training
- Assist with employee scheduling needs understanding the potential of needing to be on-call to respond to emergency situations such as scheduling issues and covering a vacant shift
- Manage METRC access for the team and handle adjustments as needed
- Coordinate and manage incoming and outgoing package delivery at the dispensary
- Handle cash drop as needed
- Respond to patient concerns and complaints in a professional and effective manner
- Complete daily opening and closing procedures to ensure reconciliation of daily intake, and that all team members have what they need
- Welcome and support all patients in an efficient, professional, friendly, and informative manner with the goal of creating a positive, safe, clean, and caring experience that meets their needs
- Support the receptionist and team with incoming phone calls, providing information in an efficient and friendly manner as needed
- Check State IDs, medical cards, and maintain overall compliance with all MED, local, and federal cannabis laws and regulations
- Assist with inventory management as needed to ensure the dispensary remains adequately stocked
- Prepare and maintain product displays and signage, and assist with restocking and packaging products, labeling store merchandise, etc.
- Other duties as assigned
Minimum Position Qualifications
- Strong customer service skills
- 1+ years of supervisory or management experience
- Extensive knowledge of MED, local, and federal rules and regulations
- General computer knowledge and skills
- In depth knowledge and understanding of METRC
- Must have a Colorado MED badge
- Ability to work well as part of a team or independently
- 1+ years of cannabis industry experience required
- Ability to stand for long periods of time
- Ability to lift and carry boxes of product up to 50 lbs in weight
If this sounds like a fit, please submit a letter of interest and your resume. We look forward to hearing from you!
We are an Equal Employment Opportunity Employer.Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Weekend availability
COVID-19 considerations:
To keep our employees and patients as safe as possible, we've provided masks, gloves, and hand sanitizer.
Application Question(s):
- Describe your work ethic
- Describe your management style
- Do you have your own reliable transportation?
- Please provide your email so we are able to set up an interview with you!
Experience:
- Management: 1 year (Required)
- METRC: 1 year (Preferred)
License/Certification:
- MED Badge (Required)
Work Location: One location
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As an Assistant Store Manager, you help Store Managers oversee the daily operations of the store as needed. You train, coach, and motivate our Doyens (Sales Associates) to be the most knowledgeable, respected, and prominent persons in the field of cannabis and kratom.
You have a passion for driving sales and achieving brand standards. You bring our company values and culture to life every day for our team members and our customers.
You will complete our product knowledge training program and engage in ongoing training initiatives to receive a master's level education in cannabis and kratom. You will use this expertise to provide a consultative sales approach, coaching others to do the same, and helping guide customers to the best products for their needs, thus making their day better than before.
WHAT THE JOB ENTAILS:
Being a leader: You're all about motivating and inspiring the team. You're a role-model leader and you always hold associates accountable to standards.
Passion for driving results: You're an expert at driving sales and love coaching others how to do the same. You maximize business opportunities to drive key performance indicators. You ensure your team is engaging with every customer through a consultative sales approach to help them find exactly what they're looking for, and you doing so with a "service first" mindset.
Loving Continuous Learning and Improvement: You love training and developing people. You lead the way for your team in continuously learning, broadening your knowledge of all things cannabis and kratom. You are always seeking ways for you, your team, and your store to improve.
Building a Team: You challenge your team with clear, attainable goals. You consistently coach providing real-time feedback. You celebrate outstanding performance, drive engagement, and motivate the team to bring out their best.
Completing routine tasks: The job entails long periods of standing, lifting and moving merchandise up to 15 lbs and occasionally lifting or moving merchandise up to 60 lbs. The job also entails cleaning and organizing store displays, storage areas, and restrooms, and includes stooping, bending, reaching, and twisting.
ABOUT YOU:
- You've previously led teams in a retail setting.
- You know how to drive success in yourself and others.
- You're available to work when our customers and team need you (evenings, weekends, and holidays).
- You love our products.
- You're as passionate about our company and culture as we are.
- You're at least 18 years of age.
ABOUT US:
- We're a values-driven company that has genuine care for our team members.
- We value diversity and embrace different perspectives and your individuality.
- We strive to create a culture of growth, innovation and acceptance.
- We're a fast-growing company with plenty of opportunities for development and career advancement.
- $16.50 per hour start rate + store leader bonus eligible and sales bonus eligible upon the completion of training.
- We give up to 50% for team member discounts and new product samples.
- We have great health benefits, vision, dental, 401(k) with company match.
Benefits:
- Bonus Eligible
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance & ADD Policies
- Short Term Disability Insurance
- Paid Parental Leave
- 401 (k) with Company Match
- Paid Vacation
CBD Kratom does not discriminate based on age, gender identity, race, sexual orientation, disability, or national origin and actively welcomes all candidates from any culture or background.
- For a complete list of duties and responsibilities, please request a copy of the full job description.
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As our Assistant Store Manager, you aid the Store Manager in overseeing the daily operations of the store as needed. You train, coach, and motivate our Doyens (Sales Associates) to be the most knowledgeable, respected, and prominent persons in the field of cannabis and kratom.
You have a passion for driving sales and achieving brand standards. You bring our company values and culture to life every day for our team members and our customers.
You will complete our product knowledge training program and engage in ongoing training initiatives to receive a master's level education in cannabis and kratom. You will use this expertise to provide a consultative sales approach, coaching others to do the same, and helping guide customers to the best products for their needs, thus making their day better than before.
WHAT THE JOB ENTAILS:
Being a leader: You're all about motivating and inspiring the team. You're a role-model leader and you always hold associates accountable to standards.
Passion for driving results: You're an expert at driving sales and love coaching others on how to do the same. You maximize business opportunities to drive key performance indicators. You ensure your team is engaging with every customer through a consultative sales approach to help them find exactly what they're looking for, and you do so with a "service first" mindset.
Loving Continuous Learning and Improvement: You love training and developing people. You lead the way for your team in continuously learning, broadening your knowledge of all things cannabis and kratom. You are always seeking ways for you, your team, and your store to improve.
Building a Team: You challenge your team with clear, attainable goals. You consistently coach providing real-time feedback. You celebrate outstanding performance, drive engagement, and motivate the team to bring out their best.
Completing routine tasks: The job entails long periods of standing, lifting and moving merchandise up to 15 lbs and occasionally lifting or moving merchandise up to 60 lbs. The job also entails cleaning and organizing store displays, storage areas, and restrooms, and includes stooping, bending, reaching, and twisting.
ABOUT YOU:
- You've previously led teams in a retail setting.
- You know how to drive success in yourself and others.
- You're available to work when our customers and team need you (evenings, weekends, and holidays).
- You love our products.
- You're as passionate about our company and culture as we are.
- You're at least 18 years of age.
ABOUT US:
- We're a values-driven company that has genuine care for our team members.
- We value diversity and embrace different perspectives and your individuality.
- We strive to create a culture of growth, innovation, and acceptance.
- We're a fast-growing company with plenty of opportunities for development and career advancement.
- We give up to 50% for team member discounts and new product samples.
- $16.50 per hour start rate + sales bonus eligible upon the completion of training.
- We have great health benefits, vision, dental, 401(k) with company match.
Benefits:
- Bonus Eligible
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance & ADD Policies
- Short Term Disability Insurance
- Paid Parental Leave
- 401 (k) with Company Match
- Paid Vacation
CBD Kratom does not discriminate based on age, gender identity, race, sexual orientation, disability, or national origin and actively welcomes all candidates from any culture or background.
- For a complete list of duties and responsibilities, please request a copy of the full job description.
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Job Description
The responsibilities of an Assistant General Manager are working with patients, ensuring that the team is adhering to policies and procedures, supervising team members, overseeing dispensary operations, and ensuring a wonderful patient experience.
An Assistant General Manager should be able to demonstrate excellent communication, leadership, and customer service skills in order to ensure that team members are well-informed, that the store is well run, and that patients are satisfied with their purchases.
Essential Duties and Responsibilities:
- Providing a wonderful experience for the patient.
- Advising patients on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
- Keeping abreast of new cannabis products on the market as well as the latest industry trends.
- Processing patient’s payments using the dispensary's Point of Sale (POS) system.
- Ensuring that the store is clean and well-organized at all times.
- Ensuring company policies and procedures are followed.
- Hiring, training, and supporting of new employees.
- Resolving customer issues.
- Providing leadership and direction to all employees.
- Working closely with the general manager.
- Ensuring an excellent standard of customer service is upheld.
- Maintaining the store to high standards, including stocking products and regular cleaning.
- Completing tasks assigned by the general manager accurately and efficiently.
- Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.
- Maintaining compliance by following the proper policies and procedures set by the company and the state.
Minimum Qualifications
- Proven experience working as a budtender, supervisor, AGM, or GM.
- Ability to pass a background check and receive a facility agent card from the state
- Sound knowledge of cannabis strains and their medicinal benefits.
- Outstanding organizational skills.
- Excellent analytical and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
- Work well with other team-members.
- Be self-motivated and possess the desire for self-development.
- Have the ability to work autonomously when required
Education Requirements
- High school diploma or GED.
Physical Requirements
- Prolonged periods of standing and walking throughout the retail space.
- Must be able to lift up to 15 pounds at times.
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
- Paid time off
Experience level:
- 1 year
Shift:
- 10 hour shift
Application Question(s):
- Are you over the age of 21?
- Can you pass a background check?
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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Assistant Quality Manager
Salary: $60,000/yr
Essential Duties and Responsibilities:
- Oversee Internal Audit process planning and scheduling and serve as the Audit Team Lead in support of other audit team members. Assist in training for, conducting and documenting internal audits and creating reports per procedure to ensure continued compliance to quality management system standards.
- Oversee the equipment calibration program and schedule/implement required annual calibration services with outside calibration providers.
- Manage new product development and product changes using the Change Control process.
- Support new and sustained product/process development and equipment related validation (IQ, OQ, PQ) for production operations as required.
- Work with Purchasing to oversee Supplier Quality to include obtaining supplier audit questionnaire records, maintaining an approved supplier list based on supplier qualification, monitoring Supplier nonconformities, managing the issuance and completion of Supplier Corrective Action Requests (SCAR), and performing supplier audits as necessary.
- Develop sampling plans for incoming inspection of raw materials and packaging components based on supplier technical data and quality performance claims
- Input raw material and finished product test requirements into ERP system.
- Obtain/Maintain supplier Certificate of Compliance, Food-Grade Letter of Guarantee, Child-Resistant Certification, and Component Technical Data records
- Manage the entry and completion of internal corrective actions in Epicor.
- Apply quality principles/methods to investigate root cause, develop/approve corrective and preventive actions for customer complaints, returns, and internal nonconformities, and evaluate overall effectiveness of actions taken
- Support risk and safety initiatives and assist all departments with Job Safety Assessments for PPE.
- Provide quality input/support for development and document control of standard operating procedures, work instructions, forms, and records required for compliance.
- Develop, document, and train quality assurance specialists on inspection requirements and pass/fail criteria for laboratory manufactured products.
- Provide training and support on key quality management practices and assessment tools to include training on procedures, work instructions, record completion accuracy and quality specifications.
Qualifications
- Certification as an ASQ Certified Quality Manager, Lead Auditor, Certified Supplier Quality Engineer, or a Bachelor of Science degree in engineering is preferred.
- 2 – 4 years' work experience as a quality professional in a regulated industry may be considered in the absence of a degree or certification (experience in the medical/adult use cannabis industry, pharmaceutical, medical, aerospace, or automotive industries preferred)
- Associates Degree in Chemistry, Physical Sciences or Tech Field. Relevant job experience may be considered in place of a 2-year degree.
- Must be able to evaluate quality based on product specifications and alert manufacturing when product is non-conforming.
- Familiarization with ISO 9001, 21 CFR 111 and FDA regulations.
- Positive attitude and works well with others in a team environment.
- Effective time management and multitasking skills.
- Must be 21 years of age or older and able to successfully register with the state's cannabis commission as an agent.
- Must comply with all laws, regulations, and policies associated with the industry.
Essential Skills
- Maintain the integrity of the quality system, product design, and customer product requirements while maintaining a culture of customer focus.
- Enforce a culture of compliance and performance to the quality management system and regulatory requirements.
- Experience with state and federal standards such as Connecticut DCP Palliative Use of Marijuana 21a-408-1 – 21a-408-72, FDA 21 CFR Part 111, FDA Good Manufacturing Practices, FDA Good Documentation Practices, ISO 9001:2015.
Physical and Mental Demands:
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 25 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment:
Work is performed in a warehouse environment. The employee is occasionally exposed to moving mechanical parts and risk of electrical shock. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
EEO Statement:
We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities.
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Assistant Quality Manager
Salary: $60,000/yr
Essential Duties and Responsibilities:
- Oversee Internal Audit process planning and scheduling and serve as the Audit Team Lead in support of other audit team members. Assist in training for, conducting and documenting internal audits and creating reports per procedure to ensure continued compliance to quality management system standards.
- Oversee the equipment calibration program and schedule/implement required annual calibration services with outside calibration providers.
- Manage new product development and product changes using the Change Control process.
- Support new and sustained product/process development and equipment related validation (IQ, OQ, PQ) for production operations as required.
- Work with Purchasing to oversee Supplier Quality to include obtaining supplier audit questionnaire records, maintaining an approved supplier list based on supplier qualification, monitoring Supplier nonconformities, managing the issuance and completion of Supplier Corrective Action Requests (SCAR), and performing supplier audits as necessary.
- Develop sampling plans for incoming inspection of raw materials and packaging components based on supplier technical data and quality performance claims
- Input raw material and finished product test requirements into ERP system.
- Obtain/Maintain supplier Certificate of Compliance, Food-Grade Letter of Guarantee, Child-Resistant Certification, and Component Technical Data records
- Manage the entry and completion of internal corrective actions in Epicor.
- Apply quality principles/methods to investigate root cause, develop/approve corrective and preventive actions for customer complaints, returns, and internal nonconformities, and evaluate overall effectiveness of actions taken
- Support risk and safety initiatives and assist all departments with Job Safety Assessments for PPE.
- Provide quality input/support for development and document control of standard operating procedures, work instructions, forms, and records required for compliance.
- Develop, document, and train quality assurance specialists on inspection requirements and pass/fail criteria for laboratory manufactured products.
- Provide training and support on key quality management practices and assessment tools to include training on procedures, work instructions, record completion accuracy and quality specifications.
Qualifications
- Certification as an ASQ Certified Quality Manager, Lead Auditor, Certified Supplier Quality Engineer, or a Bachelor of Science degree in engineering is preferred.
- 2 – 4 years' work experience as a quality professional in a regulated industry may be considered in the absence of a degree or certification (experience in the medical/adult use cannabis industry, pharmaceutical, medical, aerospace, or automotive industries preferred)
- Associates Degree in Chemistry, Physical Sciences or Tech Field. Relevant job experience may be considered in place of a 2-year degree.
- Must be able to evaluate quality based on product specifications and alert manufacturing when product is non-conforming.
- Familiarization with ISO 9001, 21 CFR 111 and FDA regulations.
- Positive attitude and works well with others in a team environment.
- Effective time management and multitasking skills.
- Must be 21 years of age or older and able to successfully register with the state's cannabis commission as an agent.
- Must comply with all laws, regulations, and policies associated with the industry.
Essential Skills
- Maintain the integrity of the quality system, product design, and customer product requirements while maintaining a culture of customer focus.
- Enforce a culture of compliance and performance to the quality management system and regulatory requirements.
- Experience with state and federal standards such as Connecticut DCP Palliative Use of Marijuana 21a-408-1 – 21a-408-72, FDA 21 CFR Part 111, FDA Good Manufacturing Practices, FDA Good Documentation Practices, ISO 9001:2015.
Physical and Mental Demands:
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 25 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment:
Work is performed in a warehouse environment. The employee is occasionally exposed to moving mechanical parts and risk of electrical shock. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
EEO Statement:
We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities.
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About us
Green Cross of Cherry Creek is one of the oldest marijuana dispensaries in Denver, located in one of the best and safest neighborhoods in south east Denver, by I-25 and Hampden. We are professional, customer-centric, fun and our goal is to provide best possible service for our loyal customers and fun loving atmosphere for all members of the team.
Our work environment includes:
- Modern office setting
We are looking for a multitasking, self-motivated professional to join our team of Assistant Managers. The successful candidate will be responsible for hiring and training new staff, performing scheduling and managerial duties, and overseeing daily operations.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Experience level:
- 2 years
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekend availability
COVID-19 considerations:
According to current City and State regulations
Ability to commute/relocate:
- Denver, CO 80224: Reliably commute or planning to relocate before starting work (Required)
Experience:
- assistant manager at marijuana dispensary: 1 year (Required)
Work Location: One location
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Assistant Manager, Retail Operations
Do you have what it takes to be a part of an industry leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is positioned to become one of Florida’s largest and most trusted chain of medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products.
This position reports to the General Manager of the location and works in partnership with the Retail & Security teams to ensure the safety and security of the staff and patients. The Assistant Manager assists with the merchandising, operations, and execution of store and company standards in addition to resolving both associate and customer concerns. The Assistant Manager will be responsible for building customer relationships and partnering with the General Manager on new product launches, developing overall store strategies and tactics to achieve sales, service, and operational goals.
Essential Job Functions:
- Proactively engage with customers to exceed their needs and work to generate revenue by driving a patient-centric sales culture
- Maintain compliance with all company policies and procedures, including but not limited to inventory reporting, employee reporting, patient reporting, and packaging
- Maintains a clean and safe environment for all employees and patients to include sales floor, back room, manager offices and restrooms
- Ensures the implementation and effective application of information, tools, and systems required to meet patient needs
- Adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
- Participates in networking and creating positive relationships within the community
- Provide positive and constructive feedback to help employees meet expectations and goals
- Must be able to effectively lead, coach and manage others in a professional environment
- Merchandising, operations, and execution of store and company standards
- Plan, prioritize, and execute detailed instructions in a timely and efficient manner
- Assist with performance management of all employees in partnership with Human Resources
- Responsible for all store opening and closing procedures when GM is not present
- Responsible for all cash handling procedures and inventory management when GM is not present
- Other duties as assigned by GM and/or Senior Management
- Demonstrated leadership capabilities, with the ability to work independently, as well as with others
- Positively influence staff to achieve goals set by GM and Senior Management
- Act as a Change Champion, supporting and initiating change
Minimum Qualifications:
- Some College and or Vocational; Associate degree preferred
- A minimum of 2 years of exceptional leadership, management, communication and training skills in a customer centric sales environment. Previous store management experience preferred
- Must possess ability to process information/merchandise through POS register system
- Business, Marketing, Retail Management, or related field preferred
- Excellent interpersonal, verbal, and written communication skills
- Good planning, organizational and time management skills
- Ability to lead, delegate, and motivate staff
- Ability to maintain composure under pressure
- Knowledge of the Florida Medical Marijuana Rules & Regulations is a plus
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COMPANY OVERVIEW
Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
The Assistant Dispensary Manager of Sunnyside* 4th Street – St. Petersburg, FL is responsible for assisting in the management of all day-to-day operations of the dispensary in accordance with state law and Company standards. This position will provide support and oversight of all dispensary staff, including talent selection, training, coaching, development, and enforcing adherence to standard operating procedures. The Assistant Manager should champion a strong culture that aligns with the company's core values and mission to normalize, professionalize, and revolutionize cannabis. The Assistant Manager is responsible for inventory management, building customer loyalty, ensuring compliance with state regulations, and maintaining a safe and clean work environment.
At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As Assistant Dispensary Manager, you will have:
- Experience leading and managing a team of hourly members; skills include recruiting, onboarding, training, managing employee relations and coaching.
- The opportunity to build on retail business fundamentals to include effective scheduling, identifying sales trends, and business writing & reporting.
- Skills in conflict resolution, self-discipline, critical thinking and problem solving.
- Skills in interviewing, talent selection and talent management of hourly team members.
- Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service!
WHO YOU ARE
- You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team's success!
- You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.
- You inspire others! You are a leader who has a passion for coaching, developing, and influencing your teams!
- You hold yourself to a high level of integrity and lead by example. In an industry that is highly regulated, we trust in our employee's commitment to always do the right thing.
CORE JOB DUTIES
People Management:
- Develop, coach, and inspire employees to achieve individual and team goals through regular feedback inclusive of recurring performance discussions and career development planning.
- Assist Human Resources and leadership in managing employee relations issues.
- Participate in staffing and recruiting efforts.
- Create and communicate an effective weekly labor schedule to ensure adequate staffing while considering Sunnyside guidelines and applicable labor laws.
- Respond to all employee's questions, concerns or suggestions and communicate resource needs to management; solicit feedback and assist in implementing resolutions.
- Communicate any regulatory changes and their implications to staff.
- Ensure a clean and safe environment for employees and customers.
- Facilitate training and onboarding of team members, including coaching on selling and cross-selling techniques.
Sales & Operational Excellence:
- Perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and reporting, and delivery operations where applicable) on busiest shifts.
- Manage and delegate daily operations while navigating operational challenges and escalations.
- Create and deliver accurate recaps and reports to management.
- Resolve any escalated cash, POS or product discrepancies.
- Maintain accurate records of all dispensary activities including daily cash reconciliations, customers records, sales, deliveries and returns.
- Support outreach efforts/community partnerships to build a positive image within the community, drive brand awareness, and draw new patients.
- Ensure compliance to all company policies, procedures, state and local laws.
- Assist management and Compliance teams in any state inspections or audits.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- High School Diploma or equivalent.
- 2-3 years' experience in retail management or comparable experience with teams of 5+ employees; Cannabis experience preferred.
- Excellent and demonstrated training experience
- Excellent customer service and conflict management skills
- Demonstrated ability to learn, apply and teach technical, product-related information in a professional consultative manner
- Proficient in MS Office, Highly Proficient in MS Excel with experience in data entry and data management
- Strong business acumen including excellent communication, interpersonal, and persuasive skills
- A high level of integrity, personal motivation, and sense of urgency
- After-hours work required
- Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
ADDITIONAL REQUIREMENTS
- Must be 21 years or older to apply
- Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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Litco is downtown LA's freshest cannabis showroom. State and city licensed legal California cannabis dispensary. We redefining what a cannabis dispensary in Los Angeles can be. Located in the heart downtown. We strive to only integrate quality, legal, and compliant goods in the lives of our customers for a beneficial and stress-free lifestyle.
We currently have a need for one Floor Lead- Assistant Manager to join our team.
Responsibilities:
- Open and close the shop
- Lead the sales team. Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
- Input inventory orders into the POS system accurately and timely
- Doing inventory transfers from the inventory storage room to sales floor physically as well as on the POS
- Doing reconciliation of inventory when there is a discrepancy and maintain a clear record of discrepancies on the POS
- Keeping the inventories at the storage room and sales floor organized
- Communicating with all department managers, sales, and purchasing on inventory levels and locations.
- Doing cycle counts for all inventories once per month and keep detailed records on the POS
- Other tasks assigned by the managers
Experience/Skills:
- Must be 21 or over to apply
- Bachelor’s degree is required
- Must have experience in retail managment and inventory management.
- Proficient computer skills and knowledge applicable to the job (i.e. Microsoft Word, Excel, Power-Point, Internet, e-mail and other technology software)
- Able to clearly communicate both verbally and written
- Have a basic understanding of cannabis products
- Agree to the background check
Job Type: Full-time
Salary: Starting at $18 per hour
Benefits: 401K plan. Bonus, paid time off, free samples, and more.
Experience:
- retail managment: 2 years (Required)'
Advancement Opportunities: Can potentially move to the retail/inventory manager position. Benefit Conditions: Waiting period may apply
Paid Training:
- Yes
Pay frequency:
- Every other week
Management:
- Store Manager
Shifts announced:
- Every other week
Employees working per shift:
- 5 or fewer
Typical end time:
- 10PM
Typical start time:
- 9AM
Work Remotely
- No
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Evening shift
Application Question(s):
- How many years of Metrc experiences do you have?
Experience:
- Inventory control: 1 year (Required)
- Retail management: 2 years (Required)
- Microsoft Excel: 2 years (Preferred)
Work Location: One location
Apply for this job with Litco
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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
COMPANY OVERVIEW
Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
The Assistant Dispensary Manager of Sunnyside* Palm Harbor, FL is responsible for assisting in the management of all day-to-day operations of the dispensary in accordance with state law and Company standards. This position will provide support and oversight of all dispensary staff, including talent selection, training, coaching, development, and enforcing adherence to standard operating procedures. The Assistant Manager should champion a strong culture that aligns with the company's core values and mission to normalize, professionalize, and revolutionize cannabis. The Assistant Manager is responsible for inventory management, building customer loyalty, ensuring compliance with state regulations, and maintaining a safe and clean work environment.
At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As Assistant Dispensary Manager, you will have:
- Experience leading and managing a team of hourly members; skills include recruiting, onboarding, training, managing employee relations and coaching.
- The opportunity to build on retail business fundamentals to include effective scheduling, identifying sales trends, and business writing & reporting.
- Skills in conflict resolution, self-discipline, critical thinking and problem solving.
- Skills in interviewing, talent selection and talent management of hourly team members.
- Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service!
WHO YOU ARE
- You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team's success!
- You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.
- You inspire others! You are a leader who has a passion for coaching, developing, and influencing your teams!
- You hold yourself to a high level of integrity and lead by example. In an industry that is highly regulated, we trust in our employee's commitment to always do the right thing.
CORE JOB DUTIES
People Management:
- Develop, coach, and inspire employees to achieve individual and team goals through regular feedback inclusive of recurring performance discussions and career development planning.
- Assist Human Resources and leadership in managing employee relations issues.
- Participate in staffing and recruiting efforts.
- Create and communicate an effective weekly labor schedule to ensure adequate staffing while considering Sunnyside guidelines and applicable labor laws.
- Respond to all employee's questions, concerns or suggestions and communicate resource needs to management; solicit feedback and assist in implementing resolutions.
- Communicate any regulatory changes and their implications to staff.
- Ensure a clean and safe environment for employees and customers.
- Facilitate training and onboarding of team members, including coaching on selling and cross-selling techniques.
Sales & Operational Excellence:
- Perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and reporting, and delivery operations where applicable) on busiest shifts.
- Manage and delegate daily operations while navigating operational challenges and escalations.
- Create and deliver accurate recaps and reports to management.
- Resolve any escalated cash, POS or product discrepancies.
- Maintain accurate records of all dispensary activities including daily cash reconciliations, customers records, sales, deliveries and returns.
- Support outreach efforts/community partnerships to build a positive image within the community, drive brand awareness, and draw new patients.
- Ensure compliance to all company policies, procedures, state and local laws.
- Assist management and Compliance teams in any state inspections or audits.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- High School Diploma or equivalent.
- 2-3 years' experience in retail management or comparable experience with teams of 5+ employees; Cannabis experience preferred.
- Excellent and demonstrated training experience
- Excellent customer service and conflict management skills
- Demonstrated ability to learn, apply and teach technical, product-related information in a professional consultative manner
- Proficient in MS Office, Highly Proficient in MS Excel with experience in data entry and data management
- Strong business acumen including excellent communication, interpersonal, and persuasive skills
- A high level of integrity, personal motivation, and sense of urgency
- After-hours work required
- Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
ADDITIONAL REQUIREMENTS
- Must be 21 years or older to apply
- Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Apply for this job with Sunnyside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Description
The responsibilities of an Assistant General Manager are working with patients, ensuring that the team is adhering to policies and procedures, supervising team members, overseeing dispensary operations, and ensuring a wonderful patient experience.
An Assistant General Manager should be able to demonstrate excellent communication, leadership, and customer service skills in order to ensure that team members are well-informed, that the store is well run, and that patients are satisfied with their purchases.
Essential Duties and Responsibilities:
- Providing a wonderful experience for the patient.
- Advising patients on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
- Keeping abreast of new cannabis products on the market as well as the latest industry trends.
- Processing patient’s payments using the dispensary's Point of Sale (POS) system.
- Ensuring that the store is clean and well-organized at all times.
- Ensuring company policies and procedures are followed.
- Hiring, training, and supporting of new employees.
- Resolving customer issues.
- Providing leadership and direction to all employees.
- Working closely with the general manager.
- Ensuring an excellent standard of customer service is upheld.
- Maintaining the store to high standards, including stocking products and regular cleaning.
- Completing tasks assigned by the general manager accurately and efficiently.
- Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.
- Maintaining compliance by following the proper policies and procedures set by the company and the state.
Minimum Qualifications
- Proven experience working as a budtender, supervisor, AGM, or GM.
- Ability to pass a background check and receive a facility agent card from the state
- Sound knowledge of cannabis strains and their medicinal benefits.
- Outstanding organizational skills.
- Excellent analytical and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
- Work well with other team-members.
- Be self-motivated and possess the desire for self-development.
- Have the ability to work autonomously when required
Education Requirements
- High school diploma or GED.
Physical Requirements
- Prolonged periods of standing and walking throughout the retail space.
- Must be able to lift up to 15 pounds at times.
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
- Paid time off
Experience level:
- 1 year
Shift:
- 10 hour shift
Application Question(s):
- Are you over the age of 21?
- Can you pass a background check?
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with Good Day Farm
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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
COMPANY OVERVIEW
Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
The Assistant Dispensary Manager of Sunnyside* Palm Bay, FL is responsible for assisting in the management of all day-to-day operations of the dispensary in accordance with state law and Company standards. This position will provide support and oversight of all dispensary staff, including talent selection, training, coaching, development, and enforcing adherence to standard operating procedures. The Assistant Manager should champion a strong culture that aligns with the company's core values and mission to normalize, professionalize, and revolutionize cannabis. The Assistant Manager is responsible for inventory management, building customer loyalty, ensuring compliance with state regulations, and maintaining a safe and clean work environment.
At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As Assistant Dispensary Manager, you will have:
- Experience leading and managing a team of hourly members; skills include recruiting, onboarding, training, managing employee relations and coaching.
- The opportunity to build on retail business fundamentals to include effective scheduling, identifying sales trends, and business writing & reporting.
- Skills in conflict resolution, self-discipline, critical thinking and problem solving.
- Skills in interviewing, talent selection and talent management of hourly team members.
- Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service!
WHO YOU ARE
- You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team's success!
- You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.
- You inspire others! You are a leader who has a passion for coaching, developing, and influencing your teams!
- You hold yourself to a high level of integrity and lead by example. In an industry that is highly regulated, we trust in our employee's commitment to always do the right thing.
CORE JOB DUTIES
People Management:
- Develop, coach, and inspire employees to achieve individual and team goals through regular feedback inclusive of recurring performance discussions and career development planning.
- Assist Human Resources and leadership in managing employee relations issues.
- Participate in staffing and recruiting efforts.
- Create and communicate an effective weekly labor schedule to ensure adequate staffing while considering Sunnyside guidelines and applicable labor laws.
- Respond to all employee's questions, concerns or suggestions and communicate resource needs to management; solicit feedback and assist in implementing resolutions.
- Communicate any regulatory changes and their implications to staff.
- Ensure a clean and safe environment for employees and customers.
- Facilitate training and onboarding of team members, including coaching on selling and cross-selling techniques.
Sales & Operational Excellence:
- Perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and reporting, and delivery operations where applicable) on busiest shifts.
- Manage and delegate daily operations while navigating operational challenges and escalations.
- Create and deliver accurate recaps and reports to management.
- Resolve any escalated cash, POS or product discrepancies.
- Maintain accurate records of all dispensary activities including daily cash reconciliations, customers records, sales, deliveries and returns.
- Support outreach efforts/community partnerships to build a positive image within the community, drive brand awareness, and draw new patients.
- Ensure compliance to all company policies, procedures, state and local laws.
- Assist management and Compliance teams in any state inspections or audits.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- High School Diploma or equivalent.
- 2-3 years' experience in retail management or comparable experience with teams of 5+ employees; Cannabis experience preferred.
- Excellent and demonstrated training experience
- Excellent customer service and conflict management skills
- Demonstrated ability to learn, apply and teach technical, product-related information in a professional consultative manner
- Proficient in MS Office, Highly Proficient in MS Excel with experience in data entry and data management
- Strong business acumen including excellent communication, interpersonal, and persuasive skills
- A high level of integrity, personal motivation, and sense of urgency
- After-hours work required
- Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
ADDITIONAL REQUIREMENTS
- Must be 21 years or older to apply
- Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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JOB PURPOSE
Responsible for supporting the Store Manager in overseeing the daily operations of the store, ensuring high levels of customer satisfaction, and maintaining and enforcing the Company policies and procedures.
ESSENTIAL JOB FUNCTION
- * Responsible for ensuring high levels of customer satisfaction through excellent customer service, leading by example and supporting with training the retail staff on customer service standards
- Maintains a positive attitude that creates a positive work environment
- Maintains technical industry knowledge and product knowledge, trains staff on products in store
- Ensure compliance with legal requirements and completing store and MED evaluations
- Has a full understanding of the compliance binder
- Has full understanding of the budtender and manager training binder
- Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops
- Upholds and enforces the Company policies and procedures, and effectively trains new staff on the policies and procedures
- Managing and motivating store staff by coaching and training
- Addresses and communicates any employee performance issues to Store Manager
- Responsible for accurately and efficiently receiving and processing orders
- Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc. are visible and updated
- Responsible for opening and closing the store, and ensuring daily coverage (2 Fridays and 2 Saturdays per month, 2 closing shifts per week)
- Effectively leads and maintains communication at store level
- Responsible for maintaining a clean, neat, and well-stocked store as well as ensuring general housekeeping duties are upheld
- Maintain store security, use of the NVR cameras and ensuring all customers are screened at the entrance
- Responsible for assisting and scheduling the proper staff for inventory audits with Ops team
- Responding effectively to customer complaints and inquiries
- Respond to any emergency action items and issues such as pulling NVR footage
- Approves any product discounts
REQUIREMENTS AND QUALIFICATIONS
- 1+ or more years of management experience in a retail store environment leading a team of people
- Strong communication skills and interpersonal skills
- Excellent customer service experience
- Reliable, Professional, and Trustworthy
- Ability to work in a fast paced environment with a sense of urgency
- “Whatever it takes” mentality; desire to go above and beyond
- Must have the flexibility to work days/nights/weekends/holidays
- Excellent organizational skills
- METRC experience preferred
- Efficient in Google and Microsoft Office
- High school diploma/GED required
Physical requirements
Must be able to lift at least 25 lbs and be able to stand, sit, bend, kneel, crouch, and reach.
Must have reliable transportation to store
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Tampa, FL 33635: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 3 years (Preferred)
Work Location: One location
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About Greenleaf: : Greenleaf is one of the largest vertically integrated operators under Ohio’s Medical Marijuana Control Program. We are responsible for the complete product journey from seed to sale to provide affordable medical marijuana products and care to Ohioans. Greenleaf operates its Cultivation/Processing operations out of a state-of-the-art facility located in Middlefield. We currently operate five retail dispensaries in Cleveland, Columbus, Canton, Akron and Wickliffe. Our locations operate under the nationally acclaimed brand, The Botanist. For additional company information, please visit our website at?www.shopbotanistohio.com.
Essential Functions, Duties, and Responsibilities:?The Assistant Manager will float between our Canton and Akron locations and will be responsible for assisting the dispensary manager with managerial duties as well as fulfillment and inventory responsibilities. This position will consist of approximately 50% inventory/fulfillment work and 50% managerial tasks.
Duties and Responsibilities:
- Assist with tasks with physical inventory including but not limited to, order fulfillment, delivery intake, monitoring aging inventory, destruction oversight, reconciliations, and inventory discrepancies.
- Authorize product returns
- Assist with product recall processes
- Assist with the creation promotion development.
- Responsible for managing the daily menu based of the current inventory.
- Assist the Dispensary manager with required daily/monthly audits.
- Manage daily sales operations including but not limited to cash reconciliation, sales reporting, access inventory audits.
- Ensuring compliance with state guidelines regarding patient interactions/education.
- Oversight of any vendors and visitors.
- Assist with facilitating patient education events.
- Resolve patient concerns/requests
- Assist with staff conflict/coaching
- Assist with employee scheduling, recruiting, and onboarding
- Follow up on general building maintenance
- Scope of the job may change as necessitated by business demands.
Basic Qualifications:
- Associates degree or equivalent, bachelor’s preferred.
1-2 years previous management experience. - Cash management and inventory control skills.
- Familiarity with varieties of medical marijuana preferred but not required.
- Computer skills necessary for running day to day operations.
- Ability to maintain confidentiality and ethical conduct.
- Strong written and oral interpersonal communication skills.
- Demonstrate proactivity, flexibility, adaptability, and multi-tasking.
Mandatory Qualifications: The successful candidate will need to be 21 years of age and in compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must complete a State/Federal background check and fingerprinting.
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Do you have what it takes to be a part of an industry leading cannabis company? We are Mayflower Medicinals (MMI)– a company dedicated to delivering the best products and services possible to the patients of Massachusetts.
Mayflower is one of the few license holders in Massachusetts and as such we are uniquely positioned for market leadership. We have invested in a 36,000 square foot state of the art cultivation facility to ensure maximum efficiency, productivity and quality of our products.
Summary/Objective:
The Assistant Manager, Dispensary, reporting directly to the Manager, Dispensary, is responsible for assisting in managing all daily operations of a RMD, leading a patient-centric team and providing clear direction to achieve company initiatives. Additionally, the Assistant Manager, Dispensary implements and maintains the policies and procedures of the company and ensures compliance with all state and local laws and regulations.
Responsibilities include but are not limited to:
- Daily balancing of cash and product inventory, and training management team on cash and product inventory reconciliation.
- Observing and participating in patient services on sales floor, including RMD agent productivity and patient engagement.
- Auditing Communication Binder for current information and updates.
- Auditing of patient intake forms, for accuracy and completion.
- Managing Verified Financial Hardship (VFH) program.
- Maintaining compliance of all local and state regulations.
- Maintaining accountability of all team members, in relation to specific job description.
- Performing general office work, such as filing records, operating copy machines, and using email as correspondence.
- Upholding all Company policies and procedures.
- Requests, through RMD General Manager all facility maintenance, including HVAC, electrical, plumbing, snow removal and technology
- Providing RMD General Manager with feedback on inventory levels and RMD sales on a weekly basis.
- Ensuring that all RMD agents maintain proper record keeping such as patient intake forms, cash handling records chain of custody documents and waste disposal logs.
Company Culture:
- Being a company brand ambassador and representing the brand appropriately.
- Building relationships with community leaders and trust from our neighbors.
- Following and implementing the company’s core values, including respect, diversity, sustainability, research and service.
- Ensuring adherence to the company’s cultural principles.
- Maintains RMD aesthetic according to the company’s brand, including music selection and daily RMD cleanliness.
- Participates and embraces a highly motivated team environment.
- Implementing brand sales marketing strategies.
Minimum Qualifications:
- Experience in hospitality service and/or high-volume retail environment
- Bachelor’s degree or equivalent required
- 2-5 years in a retail environment managing a team
- Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
- Experience working with Excel, POS, and inventory management control systems
- Strong interpersonal skills
- Must be 21 years of age or older.
- Must successfully pass an extensive background check, including CORI.
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to work a minimum of 8 hours a day and rotating shifts
- Flexible schedule availability including nights, weekends and holidays
- Ability to lift, push, and pull 50 pounds
- Ability to sit, squat, bend, and kneel repetitively throughout a workday
- Ability to stand for extended periods of time;
- Ability and willingness to work in the following conditions:
- General office environment
- Extended computer usage
- Extended phone usage including teleconferences, and Work environments that include exposure to but not limited to:
- fumes, dust, odors, heights, indoor AC, no AC, motion, and noise
About Mayflower
Mayflower Medicinals, Inc. (Mayflower) is part of a larger, well-capitalized network of companies brought together to support best-in-class licensed cannabis cultivators, processors and dispensaries throughout the United States. We are a patient first focused organization providing top quality medical cannabis in a compassionate, warm environment. We aim to be an employer of choice and as such offer a robust compensation package including competitive salary, full medical benefits, bonus potential tied to production and performance among other perks.
Mayflower Medicinals provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mayflower Medicinals complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Mayflower Medicinals expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
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Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.
IN A NUTSHELL…
The Assistant Operations Manager is an enthusiastic leader who supports the team in delivering exceptional customer service with a drive to achieve results while fostering a fun and inspiring environment.
Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in four markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com
WHAT YOU WILL BE DOING
Service
- Maintain a strong presence on the floor to build relationships with customers, support and develop the team and drive revenue.
- Serves as a role-model and resource for store staff concerning products and services, policies and procedures, industry news, and changes in regulations.
Sales/Financial
- Responsible for driving sales to meet and exceed targets. Assist the Store Manager in meeting all financial goals, including management of the P+L, payroll, and store budgets.
- Successfully prepare for and support company driven promotions and launches to meet and exceed sales targets and deliver the best experience possible for customers.
Leadership & Education
- Continuously train, coach, and provide qualitative feedback using the performance management process to improve team engagement and performance.
- Provide training to ensure all store processes align with Standard Operating Procedures, safe practices, cannabis knowledge, and customer service goals.
Operations
- Responsible for the store's daily presentation including visual direction.
- Responsible for reading, interpreting, and communicating messages from Corporate Store Operations and takes proper action including updates bulletin boards and other communication avenues in store.
- Responsible for staff time management including timekeeping, scheduling, and creating store schedules. Partner with the Store Manager to ensure staffing is prioritized to provide optimal schedules and ensure the best customer service is provided.
- Responsible for organization of all areas back of house which includes managing the supply budget, inventory oversight and maintaining stock levels.
- Conducts audits and maintain accurate records of all activities including customer records and enforce a culture of compliance for all activities with strict adherence to the State of Florida Office of Compassionate Use and Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies.
EXPERIENCE AND SKILLS YOU'LL BRING
Required
- Age 21 or over
- High School Diploma or equivalent
- Valid Government-Issued Photo ID
- 1-2 years of supervisory experience
- Microsoft Office Suite proficient to advance level
- Must be flexible regarding work schedule, including evenings, weekends, and holidays
- Strong attention to detail and ability to multitask, plan, prioritize, and manage time effectively
- Excellent verbal and written communication skills with an ability to influence others
- Demonstrate independent, strategic thinking and business acumen, proven ability to analyze sales data and create effective action plans
Preferred
- Proven operations, retail, and cannabis industry experience
PHYSICAL REQUIREMENTS
- Must be able to remain in a stationary position
- Ability to assist with lifting stock and materials
- Routine use of standard office equipment such as computers, phones, or photocopiers.
- Occasionally positions self to retrieve product or materials in the store, including accessing shelving in the storage area.
YOU WILL BE SUCCESSFUL IF YOU…
- Are self-motivated; micro-managing isn't fun for anyone
- Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
- Can work fast and be flexible; our industry is always changing
- Play nice with others; we collaborate with each other a lot
- Think creatively; sometimes, the "traditional" solution isn't the best one
WHAT YOU GET
- Employee discount
- Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
- Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
- Tuition Reimbursement Programs
- Pet Insurance
- Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES
Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
Apply for this job with Parallel
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Position: AssistantGeneral Manager- Customer Experience
Department: Retail
Regular Full Time: Non-Exempt
Reports to: General Manager
WHO WE ARE
We believe in the power of cannabis to cultivate health and happiness and to help people lead healthier, richer lives in our communities. We’ve seen how cannabis has helped our own families and friends fight an illness, manage anxiety, and bring new types of creativity into their lives. It’s the reason we founded Solful as a different kind of cannabis retail experience. We’re on a mission to not only educate our guests but to learn from them as well. We want to dispel old stereotypes about cannabis and replace them with objective information and learned understanding about how cannabis can improve lives. We want to lead a movement that brings cannabis into the mainstream conversation about the health of our bodies, spirits, and our ever-evolving culture. We’ve started in Northern California and have ambitions to influence conversations and experiences around cannabis nationally.
THE SOLFUL STANDARD
The Solful team has committed ourselves to understanding the processes and practices that go into bringing cannabis to people—and what makes some products stand out from the rest. The Solful Standard describes the care, consideration, and rigor we put into finding the highest quality, most effective, and consistently amazing products for you. And it’s the basis for creating a one-of-a-kind experience for the people we serve.
POSITION SUMMARY
The Assistant General Manager of Customer Experience is the leader of all front of house operations and is directly responsible delivering an exceptional customer and team member experience by demonstrating a strong commitment to Solful’s Standard, Mission and Values.
WHO YOU ARE
We’re believers in the positive power of cannabis and we need team members who share in this belief. Whether working with seasoned cannabis users or curious newbies, our team members are responsible for offering expertise and perspective on the ways cannabis products can help restore balance in the human body. Our team acts as both listeners and educators who are skilled at sharing their knowledge with our customers in relevant and approachable ways. They bring positivity, perspective, and compassion to every interaction with Solful customers.
You have a passion for making a positive impact in people’s lives
- Deliver an exceptional brand experience for our customer by understanding and solving their needs while creating ways to positively impact their lives
- Create an exceptional team environment and culture that aligns with our company goals and objectives
- Create an environment that cultivates a healthy, happy, and meaningful workplace culture that’s supports and celebrates diversity
- Take ownership in empowering team members to achieve their career objectives through positive performance management that is focused on training, coaching, and developing
You have deep knowledge of retail systems, procedures, and overall store operations
- Have an expert understanding of retail POS systems, inventory management, internal communication, and cannabis-specific operational requirements/systems within the state of California. An understanding of METRC and Cannabis related compliance a plus but a not requirement
- A deep understanding of how to create and run an operational retail store environment where multiple facets of the business are running seamlessly together to maximize productivity and efficiency
- Know how to control expenses to maximize store efficiency and profitability
You understand that structure and compliance are critical to success
- Collaborate with the Operations team to implement retail and compliance SOPs
- Have a relentless approach to ensure all cannabis compliance guidelines are followed across all aspects of the business
- Able to implement OSHA, Security and Safety guidelines to ensure we are creating a healthy and safe working environment for our customers and team members
AGM- CUSTOMER EXPERIENCE RESPONSIBILITIES
- Deliver an exceptional brand experience for our customer by understanding and solving their needs while creating ways to positively impact their lives
- Create an exceptional team environment and culture that aligns with our company objectives and values
- Responsible for growing sales revenue through the execution of Solful’s customer experience culture
- Monitor Sales and all KPIs by analyzing company statistical reports and by monitoring the team’s customer experience interactions
- Directly supervises all store day to day front of house operations including customer entrance, sales floor, dispatch/delivery, and POS
- Implement and maintain all Standard Operating Procedures
- Assist the General Manager in providing feedback on SOPs being developed
- Ensure that the Floor Supervisor team embodies Solful’s “Leadership Traits”
- Establish effective and positive communication amongst all team members and facilitates communications from the team to the General Manager
- Assist GM in leadership meetings - preparation, participation, and action items related to regular meetings
- Assist GM in interviewing for top talent that positively contributes to the customer experience by utilizing tools and practices that align with Solful’s objectives and values
- Reinforce the ongoing customer experience, operational, and product knowledge training in conjunction with Solful’s Learning and Development Manager to support team member growth and development
- Executes ongoing performance management and assists GM in annual performance reviews of direct reports
- Partners with the Assistant GM of Inventory Control to ensure a well organized and fully stocked sales floor
- Participates in Loss Prevention and monitors for Internal, External, and Paperwork shrink
- Participates in weekly cycle counts to ensure inventory accuracy and adhere to all cannabis regulated compliance
- Maintain all cannabis compliance guidelines and SOPs
- Ensures compliance on all SOPs in regards to cash handling, keeps flawless records, and ensures timely pickups in conjunction with Armored Services
- Oversees security protocols and instore radio communication
- Completes daily schedules that support the needs of the business while adhering to all break, meals, and overtime guidelines
- Store Expense Management - manages store expenses in line with store level budgets
- Collect team feedback for Supplies for all aspects of the business, including necessary work materials, equipment, cash and change, and team member food/beverages
- Communicates facilities needs to General Manager in a timely manner
- Participates in executing and driving in store events
- Execution of store visual guidelines including floor planograms and promotional/event set up
- Oversees the POS and ensures that all cashiers are adhering to Solful’s cash handling procedures
- Reports team member accidents to the GM and assists in documentation
- Promotes and practices safe work habits, reporting potential safety hazards, operational inconsistencies and team member incidents reported to the General Manager
Physical Requirements
- May have to lift up to 40 lbs.
- Ability to move about a retail store for long periods of time during a workday
- Possible significant manual dexterity at times for keying in data
Expected Work Hours
- Required to work evenings, weekends, and holidays
- May be required to work more than 8 hours in a day
- May be required to work more than 40 hours in a week
Travel
- May be required to travel at least 10% of the time
Required Experience
- A minimum of 2 years of leadership experience in a retail store environment
- POS System Experience
- Customer Service Experience
- Must be at least 21 years of age
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekend availability
Work Location: One location
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The goal of the Dispensary Manager is to enhance the customer experience at the dispensary and drive sales while promoting a positive work environment geared towards growth and development. As the Dispensary Manager, you will be responsible for the day-to-day operations at the retail level which includes: hiring, onboarding, scheduling, operations, cash handling, inventory and compliance. The role requires strong leadership skills to develop the customer service skills of your staff and in turn develop strong relationships with clientele and increase sales.
Job responsibilities:
- Hire & train a passionate staff through mentorship and development.
- Improve processes to promote growth of the company.
- Budget operating costs and P&L responsibilities.
- Use of software tracking systems.
- Oversee inventory and vendor relations.
- Cash handling.
- Handle customer and employee concerns.
- Familiarity with product knowledge and recommendations.
- Maintain the facility.
- Create an inviting environment to gain new customers and increase returning clientele.
- Provide support with multiple employee initiatives and team building.
- Create systems for a smooth running store that promotes the brand's mission and upholds regulations.
- MUST BE 21+
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
Ability to commute/relocate:
- East Tawas, MI 48730: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with High Level Health
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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.
IN A NUTSHELL…
The Assistant Operations Manager is an enthusiastic leader who supports the team in delivering exceptional customer service with a drive to achieve results while fostering a fun and inspiring environment.
Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in four markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com
WHAT YOU WILL BE DOING
Service
- Maintain a strong presence on the floor to build relationships with customers, support and develop the team and drive revenue.
- Serves as a role-model and resource for store staff concerning products and services, policies and procedures, industry news, and changes in regulations.
Sales/Financial
- Responsible for driving sales to meet and exceed targets. Assist the Store Manager in meeting all financial goals, including management of the P+L, payroll, and store budgets.
- Successfully prepare for and support company driven promotions and launches to meet and exceed sales targets and deliver the best experience possible for customers.
Leadership & Education
- Continuously train, coach, and provide qualitative feedback using the performance management process to improve team engagement and performance.
- Provide training to ensure all store processes align with Standard Operating Procedures, safe practices, cannabis knowledge, and customer service goals.
Operations
- Responsible for the store's daily presentation including visual direction.
- Responsible for reading, interpreting, and communicating messages from Corporate Store Operations and takes proper action including updates bulletin boards and other communication avenues in store.
- Responsible for staff time management including timekeeping, scheduling, and creating store schedules. Partner with the Store Manager to ensure staffing is prioritized to provide optimal schedules and ensure the best customer service is provided.
- Responsible for organization of all areas back of house which includes managing the supply budget, inventory oversight and maintaining stock levels.
- Conducts audits and maintain accurate records of all activities including customer records and enforce a culture of compliance for all activities with strict adherence to the State of Florida Office of Compassionate Use and Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies.
EXPERIENCE AND SKILLS YOU'LL BRING
Required
- Age 21 or over
- High School Diploma or equivalent
- Valid Government-Issued Photo ID
- 1-2 years of supervisory experience
- Microsoft Office Suite proficient to advance level
- Must be flexible regarding work schedule, including evenings, weekends, and holidays
- Strong attention to detail and ability to multitask, plan, prioritize, and manage time effectively
- Excellent verbal and written communication skills with an ability to influence others
- Demonstrate independent, strategic thinking and business acumen, proven ability to analyze sales data and create effective action plans
Preferred
- Proven operations, retail, and cannabis industry experience
PHYSICAL REQUIREMENTS
- Must be able to remain in a stationary position
- Ability to assist with lifting stock and materials
- Routine use of standard office equipment such as computers, phones, or photocopiers.
- Occasionally positions self to retrieve product or materials in the store, including accessing shelving in the storage area.
YOU WILL BE SUCCESSFUL IF YOU…
- Are self-motivated; micro-managing isn't fun for anyone
- Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
- Can work fast and be flexible; our industry is always changing
- Play nice with others; we collaborate with each other a lot
- Think creatively; sometimes, the "traditional" solution isn't the best one
WHAT YOU GET
- Employee discount
- Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
- Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
- Tuition Reimbursement Programs
- Pet Insurance
- Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES
Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
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Hana Meds is an Arizona based, State licensed, Medical and Recreational Marijuana company. We produce and distribute the very popular brands of Dutchie Pre-rolls and Concentrates and Willie's Reserve. Hana Meds is seeking a full-time Dispensary Assistant Manager to join our team. Dispensary Assistant Managers serve customers by training/supervising dispensary staff; purchasing and displaying products.
Job Type:
- Full-time
- Open availability to cover week day, nights, and weekends.
Duties and Responsibilities:
- Trains dispensary staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with dispensary manager; developing and implementing new product training.
- Delivers disciplinary action when needed to enforce company policies and procedures.
- Evaluates competition by visiting competing dispensaries; gathering information such as style, quality, and prices of competitive merchandise.
- Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.
- Ensures all customers receive top quality service; helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
- Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
- Performs inventory management tasks such as receiving deliveries, leading inventory counts, and maintaining an accurate recording of inventory in POS system.
- Aids in meeting store sales performance goals by supervising and coaching staff service and selling behaviors daily, creating and implementing employee incentive programs, and participating in the implementation of new and ongoing marketing initiatives.
- Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
- Performs daily, weekly, and monthly cash handling responsibilities as needed.
- Schedules daily labor and communicates staffing needs to general manager.
- Maintains a safe and clean dispensary environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Stays proficient in AMMA, SSAA, and ongoing AZDHS requirements and regulations; ensures compliance with all state cannabis regulations, including participating in regular AZDHS inspections.
- Performs additional duties as assigned.
Additional Responsibilities:
- This position will require the applicant to routinely sit, stand, stoop, kneel, crouch, and bend for up to 8 hours. Position requires the occasional lifting of objects in excess of 25 lbs.
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
- Life Insurance
Benefit Conditions:
- Waiting period may apply
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- Competitive wages
- Medical, Dental and Vision
- Short & Long-Term Disability
- Company paid Life Insurance
- Employee Assistance Program
- Inclusive. We believe in making everyone from all walks of life feel welcome. Individualities are celebrated and everyone feels like they have a place at Stash Ventures!
- Full of fun. This is a fun culture where team members don’t take themselves too seriously. We are lively with regular social events, and employees interact with each other frequently!
- Welcoming. Employees are more than just coworkers. We treat each other with respect and kindness, and we encourage meaningful interactions between co-workers!
- Ensuring adequate supplies of product and equipment
- Reconciling inventory results on a daily, weekly, and monthly basis
- Leveraging and implementing best practices driving continuous inventory improvements
- Improving business results for all inventory-related criteria
- Communicating proactively with internal customers by providing accurate and timely information on inventory status and cost of goods purchased
- Validating shipment, receipt, and invoices for all product received and shipped
- Issuing finished goods into computer database
- Troubleshooting quantity discrepancies with manufacturing and inspection personnel
- Analyzes unit operating practices such as record keeping systems, forms control, office layout, and personnel requirements,; creates new systems or revises established procedures
- Interprets and communicates operating policies
- Locates and compiles information; formats reports, graphs, tables, records and other sources of information
- Assembles and categorizes facts and figures for written computation and calculations
- Operates personal computer to access e-mail, electronic calendars, and other basic office support software
- Uses various software applications such as spreadsheets, relational databases, statistical packages, and graphics packages to assemble, manipulate and/or format data and/or reports
- Works directly with the Director of Cultivation and Cultivation Manager to assist in executive assistant duties like managing e-mail and responding on behalf of both when necessary, scheduling appointments for the Director of Cultivation and Cultivation Manager and managing incoming mail and ensuring it gets to the proper business unit.
MUST BE 21 OR OLDER TO APPLY
Come grow with us!
The ASGM role will be crucial for our success. Every customer interaction will revolve around this position. This role is a cross over role that will span all the way from customer facing to working in the vault to checking customers in with a warm greeting.
Our Benefits and Incentives include,
Our work environment is:
Essential Functions
Monitor and manages Metrc and LeafLogix systems to ensure inventory at the cultivation site is accurate and precise. Plans, schedules, coordinates, and analyzes the efficient distribution of products throughout multiple locations. The individual ensures proper inventory management and reconciliation processes are followed, as well as makes recommendations designed to improve business results for all inventory related activities. Coordinates administrative office services such as general business activities for themselves and others, appointment-setting, records control, and other administrative activities for Stash Ventures LLC. Interprets operating policies within cultivation and ensures they align with current Michigan rules and statues.
Essential Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications (Knowledge, Skills, and Abilities)
- High School Diploma or GED (Two years college or equivalent work experience preferred)
- Three years of related experience or relevant coursework
- Working knowledge of Metrc and LeafLogix is preferred
- Proficient in MS Office including Excel, Access, and Word
- Ability to work independently with minimal supervision
- Able to exchange non-routine information using tact and persuasion as appropriate
- Good oral and written communication skills
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Company Overview
Windy City Cannabis is an inviting family of hometown cannabis dispensaries where passionate Dispensary Associates connect customers to the most trusted and effective cannabis products for their lifestyle. We offer a curated selection of high-quality products, personalized service, and a warm, welcoming vibe that invites people to stay longer and return often.
Role Overview
We are looking for a customer service-oriented and operationally driven candidate to join the management team in our recreational and medicinal dispensary. The ideal candidate will strive to make great product recommendations and provide a genuine experience to customers with professionalism, poise, and patience. A passion for cannabis coupled with a strong adherence to protocol and compliance are a must for this role.
The Dispensary Assistant Manager will help plan and manage all aspects of day to day operations, including managing personnel, establishing strong customer relations, inventory control, and handling the daily ebb and flow of all store related matters while adhering to strict state guidelines and regulations. You will communicate effectively with all levels of the organization to implement and maintain deals, protocols, policies, and procedures in accordance with company standards.
As a condition of employment, all newly hired employees of Windy City should be prepared to provide proof of vaccination against COVID-19 prior to their first day of work. Requests for medical or religious accommodation may be made with the company's HR department. Failure to establish proof of vaccination (or approved exemption) may result in offer rescission.
Role Responsibilities
- Support the General Manager in all store initiatives
- Learn the ins and outs of the point of sale system
- Review and assist in receiving all deliveries with diligence and accuracy and in accordance with company and state regulations
- Support the organization of inventory, including special patient orders, employee patient samples, and weekly deals
- Track various sales metrics on a daily, weekly and monthly basis
- Demonstrated ability to effectively intervene in employee performance issues and provide effective coaching
- Assist with training, development, and motivation of staff according to company guidelines and values
- Assist in conducting nightly and monthly inventory audits in accordance with company and state guidelines to ensure there is no diversion of inventory, and effectively respond to discrepancies
- Prepare and effectively lead state inspectors through unannounced inspections
- Support efforts to maintain records for all necessary documents: delivery and inventory manifests, nightly and monthly inventory counts, necessary employee, and patient/customer information, log books, inventory adjustments, and destruction reports
- Ability to manage time and respect protocol under fast-paced retail conditions is a must.
- Other duties may be assigned, as needed or warranted, by senior leadership.
- Frequently lifting, moving, carrying store inventory, weighing up to 50 pounds. Occasionally ascending/descending ladders or stairs.
Role Requirements
- Must be at least 21 years of age
- Experience in a retail management position for 2+ years required
- Ability to effectively communicate with staff members and managers
- Working knowledge of inventory and sales reports
- Familiarity with IL Medical Cannabis Program rules and regulations.
- Ability to acquire a state credential by passing required background check and any other requirement listed.
- Proven organizational skills.
- Efficacy with technology and point of sale systems.
- A fundamental understanding of cannabinoids and their effects on the body is preferred.
- A passion for cannabis that is widely translatable
- Ability to satisfy company requirements for vaccination against COVID-19, or obtain approved medical or religious exemption
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
At Windy City Cannabis we are committed to improving the quality of our patients’ lives and restoring well-being. Our medical cannabis dispensaries are setting a new standard of excellence, emphasizing health and wellness in our clean and modern facilities. Our staff is well trained and attentive, striving to serve patients with great respect and compassion.
Windy City Cannabis provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics.
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Green Dragon is one of Colorado's largest cannabis companies, continually growing with multiple locations in Florida and Michigan! We are currently seeking a motivated and dependable candidate to take on Assistant Manager role at our Boynton Beach, FL location.
ESSENTIAL JOB FUNCTIONS
- Responsible for supporting the Store Manager in overseeing the daily operations of the store, ensuring high levels of customer satisfaction, and maintaining and enforcing the Company policies and procedures.
- Responsible for ensuring high levels of customer satisfaction through excellent customer service, leading by example and supporting with training the retail staff on customer service standards
- Maintains a positive attitude that creates a positive work environment
- Maintains technical industry knowledge and product knowledge, trains staff on products in store
- Ensure compliance with legal requirements and completing store and MED evaluations
- Has a full understanding of the compliance binder
- Has full understanding of the budtender and manager training binder
- Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops
- Upholds and enforces the Company policies and procedures, and effectively trains new staff on the policies and procedures
- Managing and motivating store staff by coaching and training
- Addresses and communicates any employee performance issues to Store Manager
- Responsible for accurately and efficiently receiving and processing orders
- Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc. are visible and updated
- Responsible for opening and closing the store, and ensuring daily coverage (2 Fridays and 2 Saturdays per month, 2 closing shifts per week)
- Effectively leads and maintains communication at store level
- Responsible for maintaining a clean, neat, and well-stocked store as well as ensuring general housekeeping duties are upheld
- Maintain store security, use of the NVR cameras and ensuring all customers are screened at the entrance
- Responsible for assisting and scheduling the proper staff for inventory audits with Ops team
- Responding effectively to customer complaints and inquiries
- Respond to any emergency action items and issues such as pulling NVR footage
- Approves any product discounts
REQUIREMENTS AND QUALIFICATIONS
- 1+ or more years of management experience in a retail store environment leading a team of people
- Strong communication skills and interpersonal skills
- Excellent customer service experience
- Reliable, Professional, and Trustworthy
- Ability to work in a fast paced environment with a sense of urgency
- “Whatever it takes” mentality; desire to go above and beyond
- Must have the flexibility to work days/nights/weekends/holidays
- Excellent organizational skills
- METRC experience preferred
- Efficient in Google and Microsoft Office
- High school diploma/GED required
PHYSICAL REQUIREMENTS
- Must be able to lift at least 25 lbs and be able to stand, sit, bend, kneel, crouch, and reach.
- Must have reliable transportation to store
BENEFITS
- Employee Discount Program
- Opportunity for Advancement
- Health Ins. Benefits after 90 days
Green Dragon is an Equal Opportunity Employer
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Weekend availability
Ability to commute/relocate:
- North Fort Myers, FL 33917: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Backroad Wellness
Backroad Wellness is a family owned medical cannabis dispensary operated by folks born and raised in Ohio. Our mission is to welcome and educate our local community and give them a fresh choice for their medical cannabis experience. We are opening multiple dispensaries in Ohio in early 2023 and we are looking for passionate talented people to join us on the ground floor and help us build. We value acting with care, integrity and respect, and the sharing of knowledge that ensures an exceptional patient and employee experience.
Summary
The Assistant Store Manager is responsible for supporting the Store Manager with the management, oversight, and daily operations of the Backroad Wellness store. The Assistant Store Manager’s primary goal is to ensure that exceptional patient service is provided while simultaneously ensuring the KPIs for the store are met or exceeded. All work is performed in a manner that amplifies the Mission and Values of Backroad Wellness and creates a uniquely exceptional patient experience.
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This list is not all inclusive.
- Supervise daily store operations
- Assist with the management of all staff members to ensure exceptional patient experiences are being provided in a safe and welcoming environment.
- Supervise and participate in all security, reception, patient consultation, and order fulfillment operations.
- Ensure register balances, daily closeouts, and daily deposit reconciliations are thorough and exact.
- Write and deliver store schedules are on-time, and ensure the schedules are adhered to.
- Manage the day-to-day operations of the dispensary in accordance with Backroad Wellness’ policies and best practices.
- Ensure the cleanliness, presentation, and organization of the facility.
- Act as the Manager-on-Duty (MOD) in the absence of the Store Manager
- Achieve KPI goals specific to the role.
- Demonstrate leadership and develop effective teams
- Model behaviors consistent with Backroad Wellness’ Mission, Values, goals, and objectives.
- Resolve staff member issues in a timely and respectful manner and escalate issues to the Store Manager, when appropriate.
- Support the Store Manager with staff member development when they train, monitor, evaluate, coach and correct performance as needed.
- Assist the Store Manager with interviewing applicants, hiring, and on-boarding new hires, as needed.
- Ensure all staff members complete assigned trainings.
- Communicate to the Store Manager opportunities for employee development and performance improvement.
- Manage store inventory and prevent loss.
- Manage product displays and ensure they are labeled accurately, filled-in, and well merchandised.
- Assist with managing the timely verification and receipt of all product deliveries.
- Ensure staff members are performing all inventory and POS tasks accurately so that the integrity of physical and logical inventory is maintained.
- Provide feedback to the Store Manager and the Purchasing Manager to assist with determining promotions, pricing, and purchases.
- Escalate product issues to the Purchasing Manager and Store Manager, as needed.
- Perform all duties required of a dispensary key employee.
- Other duties as assigned.
Knowledge, Skills, and Abilities
- Possess strong leadership, management, and team development skills
- Possess advanced knowledge about cannabis products, methods of delivery and applications
- Demonstrate an understanding of cannabis culture, patient behavior and buying trends
- Be proficient with software and technology required of the role including the inventory management/POS, Metrc, email systems, Microsoft Office Suite, KPI dashboard, etc.
- Possess excellent written and verbal communication skills
- Demonstrate a passion for cannabis and the mission of Backroad Wellness
- Adhere to the guidelines set in the Employee Handbook and follow all Company Policies and Procedures
- Be knowledgeable about and adhere to applicable state and local laws and regulations
- Possess excellent problem-solving skills and demonstrate initiative to apply solutions
Physical demands and Work Environment
- Work is generally performed in a busy dispensary and requires frequent contact and interaction with Patients, Vendors, and Visitors.
- Hours and shifts worked per week are varied and include mornings, nights, afternoons, and weekends. Shifts vary depending on hours of operation and business needs.
- Ability to operate a computer, keyboard, iPad or tablet, receipt printer, and other point of sale equipment.
- Frequent reaching and grabbing.
- Frequent standing and moving for prolonged periods of time
- Occasional stooping, kneeling, crouching, using ladders, and moving up to 50 lbs.
Education and Experience
- 2+ years of customer service experience in a retail business
- 1+ years of supervisory experience
- High school diploma or equivalent
- Previous experience as a budtender or equivalent (strongly preferred)
Additional Requirements
- Must pass required background checks
- Must be and remain compliant with all legal or company regulations for working in the Ohio cannabis industry
- Must be a minimum of 21 years of age
- Must receive and maintain a current and active medical marijuana dispensary key employee license.
EEO Statement
AT BACKROAD WELLNESS, WE BELIEVE DIVERSITY IS A REQUIREMENT FOR OUR SUCCESS. WE ACTIVELY SEEK OUT DIVERSITY AND STRONGLY ENCOURAGE ALL PEOPLE TO APPLY. PEOPLE OF ANY RACE, AGE, GENDER, RELIGION, SEXUAL ORIENTATION, SKIN COLOR, NATIONAL ORIGIN, AND ANY OTHER PROTECTED CLASS, ARE WELCOME HERE.
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Experience level:
- 2 years
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Cambridge, OH 43725: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 2 years (Required)
- Supervisory: 1 year (Required)
Work Location: One location
Apply for this job with Backroad Wellness
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Backroad Wellness
Backroad Wellness is a family owned medical cannabis dispensary operated by folks born and raised in Ohio. Our mission is to welcome and educate our local community and give them a fresh choice for their medical cannabis experience. We are opening multiple dispensaries in Ohio in early 2023 and we are looking for passionate talented people to join us on the ground floor and help us build. We value acting with care, integrity and respect, and the sharing of knowledge that ensures an exceptional patient and employee experience.
Summary
The Assistant Store Manager is responsible for supporting the Store Manager with the management, oversight, and daily operations of the Backroad Wellness store. The Assistant Store Manager’s primary goal is to ensure that exceptional patient service is provided while simultaneously ensuring the KPIs for the store are met or exceeded. All work is performed in a manner that amplifies the Mission and Values of Backroad Wellness and creates a uniquely exceptional patient experience.
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This list is not all inclusive.
- Supervise daily store operations
- Assist with the management of all staff members to ensure exceptional patient experiences are being provided in a safe and welcoming environment.
- Supervise and participate in all security, reception, patient consultation, and order fulfillment operations.
- Ensure register balances, daily closeouts, and daily deposit reconciliations are thorough and exact.
- Write and deliver store schedules are on-time, and ensure the schedules are adhered to.
- Manage the day-to-day operations of the dispensary in accordance with Backroad Wellness’ policies and best practices.
- Ensure the cleanliness, presentation, and organization of the facility.
- Act as the Manager-on-Duty (MOD) in the absence of the Store Manager
- Achieve KPI goals specific to the role.
- Demonstrate leadership and develop effective teams
- Model behaviors consistent with Backroad Wellness’ Mission, Values, goals, and objectives.
- Resolve staff member issues in a timely and respectful manner and escalate issues to the Store Manager, when appropriate.
- Support the Store Manager with staff member development when they train, monitor, evaluate, coach and correct performance as needed.
- Assist the Store Manager with interviewing applicants, hiring, and on-boarding new hires, as needed.
- Ensure all staff members complete assigned trainings.
- Communicate to the Store Manager opportunities for employee development and performance improvement.
- Manage store inventory and prevent loss.
- Manage product displays and ensure they are labeled accurately, filled-in, and well merchandised.
- Assist with managing the timely verification and receipt of all product deliveries.
- Ensure staff members are performing all inventory and POS tasks accurately so that the integrity of physical and logical inventory is maintained.
- Provide feedback to the Store Manager and the Purchasing Manager to assist with determining promotions, pricing, and purchases.
- Escalate product issues to the Purchasing Manager and Store Manager, as needed.
- Perform all duties required of a dispensary key employee.
- Other duties as assigned.
Knowledge, Skills, and Abilities
- Possess strong leadership, management, and team development skills
- Possess advanced knowledge about cannabis products, methods of delivery and applications
- Demonstrate an understanding of cannabis culture, patient behavior and buying trends
- Be proficient with software and technology required of the role including the inventory management/POS, Metrc, email systems, Microsoft Office Suite, KPI dashboard, etc.
- Possess excellent written and verbal communication skills
- Demonstrate a passion for cannabis and the mission of Backroad Wellness
- Adhere to the guidelines set in the Employee Handbook and follow all Company Policies and Procedures
- Be knowledgeable about and adhere to applicable state and local laws and regulations
- Possess excellent problem-solving skills and demonstrate initiative to apply solutions
Physical demands and Work Environment
- Work is generally performed in a busy dispensary and requires frequent contact and interaction with Patients, Vendors, and Visitors.
- Hours and shifts worked per week are varied and include mornings, nights, afternoons, and weekends. Shifts vary depending on hours of operation and business needs.
- Ability to operate a computer, keyboard, iPad or tablet, receipt printer, and other point of sale equipment.
- Frequent reaching and grabbing.
- Frequent standing and moving for prolonged periods of time
- Occasional stooping, kneeling, crouching, using ladders, and moving up to 50 lbs.
Education and Experience
- 2+ years of customer service experience in a retail business
- 1+ years of supervisory experience
- High school diploma or equivalent
- Previous experience as a budtender or equivalent (strongly preferred)
Additional Requirements
- Must pass required background checks
- Must be and remain compliant with all legal or company regulations for working in the Ohio cannabis industry
- Must be a minimum of 21 years of age
- Must receive and maintain a current and active medical marijuana dispensary key employee license.
EEO Statement
AT BACKROAD WELLNESS, WE BELIEVE DIVERSITY IS A REQUIREMENT FOR OUR SUCCESS. WE ACTIVELY SEEK OUT DIVERSITY AND STRONGLY ENCOURAGE ALL PEOPLE TO APPLY. PEOPLE OF ANY RACE, AGE, GENDER, RELIGION, SEXUAL ORIENTATION, SKIN COLOR, NATIONAL ORIGIN, AND ANY OTHER PROTECTED CLASS, ARE WELCOME HERE.
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Experience level:
- 2 years
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Lima, OH 45804: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 2 years (Required)
- supervisory: 1 year (Required)
Work Location: One location
Apply for this job with Backroad Wellness
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Green Dragon is one of Colorado's largest cannabis companies, continually growing with multiple locations in Florida and Michigan! We are currently seeking a motivated and dependable candidate to take on Assistant Manager role at our Boynton Beach, FL location.
ESSENTIAL JOB FUNCTIONS
- Responsible for supporting the Store Manager in overseeing the daily operations of the store, ensuring high levels of customer satisfaction, and maintaining and enforcing the Company policies and procedures.
- Responsible for ensuring high levels of customer satisfaction through excellent customer service, leading by example and supporting with training the retail staff on customer service standards
- Maintains a positive attitude that creates a positive work environment
- Maintains technical industry knowledge and product knowledge, trains staff on products in store
- Ensure compliance with legal requirements and completing store and MED evaluations
- Has a full understanding of the compliance binder
- Has full understanding of the budtender and manager training binder
- Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops
- Upholds and enforces the Company policies and procedures, and effectively trains new staff on the policies and procedures
- Managing and motivating store staff by coaching and training
- Addresses and communicates any employee performance issues to Store Manager
- Responsible for accurately and efficiently receiving and processing orders
- Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc. are visible and updated
- Responsible for opening and closing the store, and ensuring daily coverage (2 Fridays and 2 Saturdays per month, 2 closing shifts per week)
- Effectively leads and maintains communication at store level
- Responsible for maintaining a clean, neat, and well-stocked store as well as ensuring general housekeeping duties are upheld
- Maintain store security, use of the NVR cameras and ensuring all customers are screened at the entrance
- Responsible for assisting and scheduling the proper staff for inventory audits with Ops team
- Responding effectively to customer complaints and inquiries
- Respond to any emergency action items and issues such as pulling NVR footage
- Approves any product discounts
REQUIREMENTS AND QUALIFICATIONS
- 1+ or more years of management experience in a retail store environment leading a team of people
- Strong communication skills and interpersonal skills
- Excellent customer service experience
- Reliable, Professional, and Trustworthy
- Ability to work in a fast paced environment with a sense of urgency
- “Whatever it takes” mentality; desire to go above and beyond
- Must have the flexibility to work days/nights/weekends/holidays
- Excellent organizational skills
- METRC experience preferred
- Efficient in Google and Microsoft Office
- High school diploma/GED required
PHYSICAL REQUIREMENTS
- Must be able to lift at least 25 lbs and be able to stand, sit, bend, kneel, crouch, and reach.
- Must have reliable transportation to store
BENEFITS
- Employee Discount Program
- Opportunity for Advancement
- Health Ins. Benefits after 90 days
Green Dragon is an Equal Opportunity Employer
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Weekend availability
Ability to commute/relocate:
- Wilton Manors, FL 33334: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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As our Assistant Store Leader, you help store leaders oversee the daily operations of the store as needed. You train, coach, and motivate our Doyens (Sales Associates) to be the most knowledgeable, respected, and prominent persons in the field of cannabis and kratom.
You have a passion for driving sales and achieving brand standards. You bring our company values and culture to life every day for our team members and our customers.
You will complete our product knowledge training program and engage in ongoing training initiatives to receive a master's level education in cannabis and kratom. You will use this expertise to provide a consultative sales approach, coaching others to do the same, and helping guide customers to the best products for their needs, thus making their day better than before.
WHAT THE JOB ENTAILS:
Being a leader: You're all about motivating and inspiring the team. You're a role-model leader and you always hold associates accountable to standards.
Passion for driving results: You're an expert at driving sales and love coaching others how to do the same. You maximize business opportunities to drive key performance indicators. You ensure your team is engaging with every customer through a consultative sales approach to help them find exactly what they're looking for, and you doing so with a "service first" mindset.
Loving Continuous Learning and Improvement: You love training and developing people. You lead the way for your team in continuously learning, broadening your knowledge of all things cannabis and kratom. You are always seeking ways for you, your team, and your store to improve.
Building a Team: You challenge your team with clear, attainable goals. You consistently coach providing real-time feedback. You celebrate outstanding performance, drive engagement, and motivate the team to bring out their best.
Completing routine tasks: The job entails long periods of standing, lifting and moving merchandise up to 15 lbs and occasionally lifting or moving merchandise up to 60 lbs. The job also entails cleaning and organizing store displays, storage areas, and restrooms, and includes stooping, bending, reaching, and twisting.
ABOUT YOU:
- You've previously led teams in a retail setting.
- You know how to drive success in yourself and others.
- You're available to work when our customers and team need you (evenings, weekends, and holidays).
- You love our products.
- You're as passionate about our company and culture as we are.
- You're at least 18 years of age.
ABOUT US:
- We're a values-driven company that has genuine care for our team members.
- We value diversity and embrace different perspectives and your individuality.
- We strive to create a culture of growth, innovation and acceptance.
- We're a fast-growing company with plenty of opportunities for development and career advancement.
- $18.50 per hour start rate + store leader bonus eligible and sales bonus eligible upon the completion of training.
- We give up to 50% for team member discounts and new product samples.
- We have great health benefits, vision, dental, 401(k) with company match.
Benefits:
- Bonus Eligible
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance & ADD Policies
- Short Term Disability Insurance
- Paid Parental Leave
- 401 (k) with Company Match
- Paid Vacation
CBD Kratom does not discriminate based on age, gender identity, race, sexual orientation, disability, or national origin and actively welcomes all candidates from any culture or background.
- For a complete list of duties and responsibilities, please request a copy of the full job description.
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The Role
An Assistant General Manager is the lead Patient Care Specialist; talented at both motivating people and moving product! This indispensable team member rallies and organizes our passionate team of Patient Care Specialists and loves grinding away at the details of record-keeping and logging data to keep the store blazing along from open to close. The Assistant Store Manager pays close attention to sales records as well as state and local regulations to make sure everything at the dispensary is always up to snuff.
Responsibilities
- Provide best-in-class customer service
- Lead the Patient Care team in accordance with GTI's mission, vision, goals, and objectives
- Follow established policies for sales and customer service to ensure customer satisfaction
- Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge
- Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the GM or Store Manager
- Assist all patients and customers in making the right product choices by being knowledgeable of how different methods of cannabis consumption affect our patients differently. Suggest dosage starting points and upward titration for inexperienced patients
- Complete and appropriately delegate (if applicable) tasks assigned during scheduled shift, including:
- Correct cash handling and discount application
- Verification of proper paperwork, documentation, and ID for patients
- Accurate use and maintenance of the Point of Sale (POS) system
- Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems
- Assistance in verifying order deliveries for accuracy
- Security measures and safety compliance
- Maintenance of an organized and clean store
- Management of visitor log
- Maintenance of open communication with the management team and other coworkers
- Reporting of team member issues or patient situations
- Work with General Manager and/or Store Manager to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints
- Work with the Store Manager and/or the GM to properly onboard and train new Patient Care Specialists
Qualifications
- Bachelor's degree preferred
- Cannabis experience preferred
- 2+ years in a supervisory or management role in a retail setting required, preference for specialty retail
- Inventory control experience required
- Must be proactive, with strong work ethic, attention to detail, and strong communication and leadership skills
- Meet timelines consistently and be able to effectively work under pressure
- Continuously open to constructive, developmental feedback
- High level of interpersonal skills in a fast-paced, deadline oriented environment, often working cross functionally
- Strong math skills
- Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email
Additional Requirements
- Must be 21 years or older
- Must pass any and all required background checks
- Must possess valid driver's license or state ID
- Must be and remain compliant with all legal and company regulations for working in the industry
- Must be able to lift, carry, and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching.
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The Assistant Manager leads day-to-day retail operations. Serves as a resource for employees, customers, and patients to ensure an exceptional customer experience.
KEY DUTIES AND RESPONSIBILITIES:
- Leads all recreational and medical cannabis sales operations
- Leads daily store opening and closing procedures
- Assists Store Manager with leading goals and objectives throughout daily operations
- Provides escalated guidance to customers as needed including resolving customer complaints
- Assists with workforce and performance management efforts including hiring, onboarding, training, mentoring, and evaluating employee performance
- Assists with ensuring that processes and procedures are compliant to internal policies and standards as well as local and state regulations
- Performs daily cash verifications and recordings
- Leads intake of deliveries, transfers, and inventory management
- Greets and checks in customers and patients
- Engages with patients and customers to understand their wellness needs and recommends products
- Educates customers and patients on benefits of cannabis products
- Maintains the cleanliness and organization of the store including organizing products and inventory, sweeping, mopping, and dusting
- Performs sales transactions including cash handling, using POS system, and compliantly packaging and labeling products
- Enters or modifies customer/patient information in POS System
- Assists with managing team schedules to ensure proper coverage
- Assists with ordering supplies
- Assists with store audits
- Secures and organizes all patient files
- Other duties as assigned
REQUIRED QUALIFICATIONS:
- 2 years of customer service and/or sales experience
- 1 year of cannabis industry experience
- High school diploma, GED, or equivalent education
- Must hold or obtain a valid Colorado Marijuana Enforcement Division (MED) Employee Badge
- Strong verbal communication skills
- Strong customer service skills
- Strong critical thinking and problem-solving skills
- Proficiency using Google Suite and/or Microsoft Office programs including Gmail, Calendar Docs, Sheets, Word, and Excel
- Knowledge of METRC
- Knowledge of local and state laws related to cannabis sales including Marijuana Enforcement Division (MED) regulations
PREFERRED QUALIFICATIONS:
- Experience with Cova POS system
- Supervisory or lead experience in a retail environment
PHYSICAL REQUIREMENTS:
- Sitting and/or standing for extended periods of time
- Ability to lift up to 50 lbs. and push/pull up to 100 lbs
- Ability to sit, stand, stoop, stretch, walk, bend, twist, reach, perform repetitive motions, and carry boxes or items
COMPENSATION DETAILS:
- Pay range: $19.50 to $23.00; actual pay will be determined based on qualifications
- Cash tip eligible.
- Bonus eligible based on store performance.
- Accrue paid time off (PTO) immediately; starting at 2 weeks per year.
- Health, dental, vision, life, disability, accident, and critical illness insurance plans are available.
- Retirement plans are available after 6 months of employment.
Native Roots Cannabis Co. is aware that fake job postings, job interviews, and job offers are being promoted, mainly on social media. Native Roots will only make a job offer to a candidate once the candidate has submitted a job application and participated in a face-to-face interview. Native Roots will never request payment or require candidates to submit a check or other form of financial information during the recruitment/onboarding process. All email correspondence from Native Roots will end in “@nativerootsdispensary.com”. If you have any questions, please visit the Native Roots careers website at https://nativeroots.applytojob.com/ or contact [email protected].
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Position: Assistant Retail Manager
Reports to: Retail Manager
Location: Niagara Falls, New York (onsite, not remote)
Travel: N/A
Date: November 14, 2022
Application Deadline: December 5, 2022
Pay Rate: $25-27/hour
Company Overview
Nativa Cannabis is a cannabis startup which will offer a variety of recreational cannabis products sold in Niagara Falls, New York. Nativa Cannabis will structure its organization around the mission to provide a lively marketplace for clean and safe cannabis products and to build community within our organization and the patrons we serve. Our vision is to be a trusted source of safe, clean, locally sourced cannabis products that, in return, give back to the local community through active engagement.
Position Summary
Reporting to the Retail Manager, the Assistant Retail Manager is responsible for supporting the retail sales department by providing staff oversite, proactive customer engagement, and thorough inventory management. The successful candidate will possess outstanding customer service skills, a problem-solving attitude, a strong desire for self-improvement, attention to detail, strong interpersonal abilities, solid administrative/clerical and time management skills, and the desire to progress into a management position. The Assistant Retail Manager is also responsible for upholding the mission and values of the company and ensuring that the team displays excellence at all times.
Essential Functions
- Monitors and analyzes the customer service provided by team members
- Offers feedback and coaching
- Greets customers and offers assistance with product selection and services
- Models and shares customer service best practices with all team members to provide a distinctive and delightful customer experience, including interpersonal habits and Nativa Cannabis service traits
- Provide a superior level of customer service, both in person and on the phone; coaches retail staff on the commitment to customer service
- Resolves customer complaints and helps respond to customers’ special needs
- Supervises operation of the store and team members, opening/closing/changing shifts, task delegation, and scheduling team members
- Supervises the control of the store money safe deposits, change orders, and oversees all aspects of bookkeeping including ledger, invoices, cash reports, and time records
- Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock
- Maintains knowledge of all computer and technology systems and software. Ensures response to all systems problems by contacting information technology support and seeking solutions
- Complies with all company policies and procedures and maintains respectful relationships with coworkers.
- Alongside the General Manager and Retail Manager, create a sales culture through consistent staff training, goal setting, contests, and other methods
- Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.)
- Partner with the Retail Manager to ensure accurate inventory records are maintained in compliance with the Seneca Nation Cannabis Regulatory Authority
- Performs additional duties as assigned by the General Manager and Retail Manager
Qualifications
Position Requirements
- Business-related Bachelor’s Degree from an accredited institution whose program of study has been recognized by the Council for Higher Education Accreditation or the United States Department of Education or a minimum of three (3) years of experience in managing staff in a fast-paced intensive industry is required
- Minimum of one (1) year in a management role in a legal, state-licensed marijuana/cannabis operation (or similar industry) of 10+ employees required; two (2) years preferred
- Experience working in highly regulated environments required
- Experience with financial budgets required
- Proficiency with MS Office Applications required, including Word, Excel, Outlook, PowerPoint
- Knowledge of retail POS systems and/or inventory management systems preferred
- Excellent presentation, communication, and interpersonal skills, and the ability to speak effectively before groups and respond to questions required.
- Ability to work occasional evenings and occasional weekends required
- Must have integrity and a high level of interpersonal skills to handle sensitive and confidential issues
- Exceptional ability to build relationships
- Solid problem-solving, business acumen, influence, and negotiation skills
- Superior organizational, project management, time management, and multi-tasking skills
- Superior communication skills including listening, verbal, written, and presentation skills
- Successful track record with being a team player as well as building, leading, and motivating teams
- Flexibility and creativity when finding solutions is a must, namely in the context of a start-up environment
- Excellent presentation, communication, and interpersonal skills and the ability to speak effectively before groups of people and respond to questions, required
- Valid driver’s license and reliable vehicle required
- Experience working with Native American communities preferred
- Knowledge in all areas of historical, traditional, cultural, language, and spiritual practices of the Seneca Nation of Indians preferred
- Legal cannabis industry knowledge required
Physical Requirements
- Extended time standing, walking, bending, and reaching
- Ability to lift and carry up to 50 lbs. for a distance of 100 feet
- This position requires occasionally extended and repetitive use of arms, hands, and fingers to manipulate objects
Native Preference
- Seneca or Native preference applies, given to qualified applicants pursuant to the Seneca Nation of Indians’ Tribal Employment Rights Ordinance
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Experience level:
- 3 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Experience:
- Managing staff in a fast-paced industry: 3 years (Preferred)
- Legal cannabis operation management: 1 year (Preferred)
Work Location: One location
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Your Impact
The Assistant General Manager maintains and runs a licensed medical marijuana dispensary according to all Arizona Department of Health Services guidelines.
What You’ll Do
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Manages employees and maintains high standards of engagement and world class customer service standards.
- Create work schedules in order to meet customer demand
- Lead disciplinary and conflict resolution, as needed, for optimum performance.
- Models and manages all company policies and procedures including efficient cash handling, safe operations, opening and closing procedures and reconciliations.
- Maintains compliance with cannabis laws and regulations.
- Provide and model world class patient support and education.
- Keep up to date on all Arizona Department of Health Services rules and regulations for the Medical Marijuana program and Adult Use program.
- Partner with the General Manager and Inventory department to ensure inventory control procedures and practices meet or exceed expectations.
- Maintains ordering, incentive and communication platforms such as Weedmaps, Leafly, Sparkplug, Eyerate and Basecamp.
- Responsible for the hiring, training, and overall performance management of staff to achieve peak performance and development.
- Assist General Manager with daily tasks associated with running a licensed dispensary.
What You Bring
- Must be at least 21 years of age.
- High School Diploma.
- Previous experience in a retail setting, preferably in the cannabis industry.
- Ability to acquire Agent Card through Arizona Department of Health Services.
- Must be able to accommodate scheduling expectations including weekend, holiday and evening hours.
- Must be computer literate, including proficiency in Microsoft Office.
- Must be detail-oriented and pay close attention to accuracy.
- Strong communication and interpersonal skills
- Ability to analyze information gathered to identify potential problems or discrepancies.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is exposed to plant and office environment including occasional exposure to elements such as odor, noise, dust, heat, cold or chemicals. The noise level in the work environment is usually moderate.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable
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Social Cannabis Dispensary is looking for a charismatic, customer service focused assistnat manager. The assistant manager will be focused on helping build a team and a customer experience that is second to none. If you don't eat, breathe, and sleep customer service...then this position is not for you. The ideal candidate is someone that can help build the business through their passion for cannabis and people.
The assistant manager will communicate effectively with all levels of the organization to implement and maintain store goals, values, policies, and procedures in accordance with company standards.
Responsibilities
- Compliance - Adhere to and promote a culture of compliance as it pertains to state and company regulations.
- Train & develop staff in all areas. Customer service, compliance, sales, etc.
- Regularly communicate with upper management regarding store performance and goal setting.
- Regularly communicate with the marketing department to manage community engagement, store promotions and events, and customer communication across a wide range of platforms.
- Manage and adjust staffing needs to handle the daily workload appropriately.
- Ensure excellent customer service from each employee in every transaction made.
- Recruit, hire, or fire employees.
- Build business through community engagement and local marketing efforts.
Requirements
- Must pass any and all required background checks
- Bachelor’s Degree in Business or related field preferred
- 1+ years of experience with P.O.S system
- 2+ years of experience in retail sales, customer service, and management.
Experience in the cannabis industry is a plus.
- Knowledge of cannabis flower and CPG goods.
- Punctual, meticulous, reliable, organized.
- Excellent leadership and interpersonal skills
- Extensive experience with technology and point of sale systems
Must be over the age of 21 to apply.
Must have an active MED Badge.
Social Cannabis is an Equal Opportunity Employer. We embrace the Social Equity program and encourage those harmed by the prohibition of cannabis to apply.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: One location
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Our amazing team keeps growing! Heritage Provisioning is coming to Battle Creek & is looking for an Assistant Manager & Leads. The Assistant Manager & Leads assist in all aspects of the daily operations. The Assistant Manager will have primary responsibility for order fulfillment, inventory, cash management, and daily reporting.
Responsibilities
- Performs store open and closing responsibilities
- Conducts daily inventory counts and reconciliations
- Responsible for daily cash reconciliation
- Fulfills orders
- Maintains appropriate inventory levels and stock order points
- Communicate regularly with general manager and staff regarding inventory availability and discrepancies
- Follows all processes to ensure accuracy and safety protocols are maintained as part of the quality assurance program.
- Manage receiving process, approval or rejection of all cannabis related products within regulatory standards.
- Process cannabis waste in accordance with state and local law and within regulatory guidelines.
- Ensure required reporting is accurate and submitted in a timely manner
- Ensure inventory and financial compliance
- Work with finance on inventory and cash accounting
- Assist General Manager with employee scheduling, reviews and performance management
- Ensure appropriate inventory levels to support delivery and management of dispensary delivery manifests
- Develop cannabis market and product knowledge
- Fill in for General Manager as needed
- Comply with all State regulatory matters
Qualifications
- 3-5 years experience in the retail industry ; Prior experience as a patient care rep or dispensary technician strongly preferred.
- Highly organized and detail oriented
- Experience with POS systems
- Ability to produce basic Excel spreadsheets
- Experience with inventory and cash management
- Ability to work a full-time flexible schedule, including evenings and weekends
- Must have dependable car or public transportation alternative
- Must be able to pass a background check and secure an agent card in states that require
Job Type: Full-time
Pay: $42,000.00 - $45,760.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Curbside pickup available, strict cleaning policy, staff required to wear masks.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Preferred)
Work Location: One location
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Position Overview
We’re seeking a dynamic individual to fill our Assistant General Manager position who can provide exceptional leadership with the goal to position the company at the very forefront of the cannabis industry. This role directly reports to the General Manager and supports all department managers in executing operational initiatives and goals.
Essential Job Functions
- Assist the General Manager in ensuring day-to-day operations run smoothly.
- Cooperating with the General Manager and assisting with anything from project planning to staff management.
- Supervising Department Managers
- Ensuring company policies and procedures are followed.
- Assist the General Manager in policy and procedure creation and implementation.
- Assist the General Manager in reporting duties. Inclusive, but not limited to, end of month inventory reporting, quarterly state reporting and financial reporting.
- Assist the General Manager in the hiring process, reviewing resumes, supporting interviews, etc.
- Assist the General Manager in Human Resources related tasks, corrective action conversations, employee performance reviews, employee promotional conversations, etc.
- Continually keeping well-informed of industry changes. Must have the ability to adapt and change with a market in constant flux. Assess and guide the Sales Team in strategizing and excelling for sales growth.
- Oversee company operations to insure production efficiency, quality, service, and cost-effective management of resources.
- Work with production staff to produce finished goods, including vape products, tinctures, concentrates and other infused cannabis products while maintaining safety, strict quality and capacity standards.
- Effectively manage the supply chain including raw materials, packaging, finished goods, hardware and software.
- Maintain a safe, clean, organized, efficient and compliant facility. Ensures robust facility safety and security procedures are in place and all staff are trained in them. Ensure all operations are following all required regulations/regulatory bodies. Maintain required documentation for staff, inventory and sales data for the length of time determined by the regulating bodies.
- Maintain and strive to improve company culture, employee work ethic and accountability metrics.
- Assist in hiring/terminating/evaluating/promoting/disciplining and managing all staff.
- Build, motivate, train and lead a high performing team through strong and dynamic leadership.
- Proven leadership skills with the ability to coach, mentor and motivate a diverse workforce.
- Communicate effectively with the Human Resources department regarding all staff related HR and Payroll matters.
- Ensure that the facility is properly staffed to maximize production capacity to meet ever-increasing demand.
- Performs other related duties as assigned by upper management or corporate team.
Requirements
- Minimum of 21 years of age
- Possess valid driver’s license or state ID
- Must pass any and all required background checks and obtain cannabis work cards with the State of NV and City of NLV Police Department,
- Must be and remain compliant with any and all legal or company regulations for working in the cannabis industry
- Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
- This job function may include walking, standing and/or sitting for extended periods of time, as well as stooping, bending over and/or crouching.
- Knowledge of and compliance with Federal and State Cannabis regulations.
- Knowledge of safety practices, including first aid and all applicable safety standards in the cannabis production industry.
- Experience in working with inventory management software, computer literacy in working with gmail and Microsoft Office suite (mainly Excel).
Preferred Skills/Abilities
- A Bachelor’s Degree is preferred.
- A minimum of 3 - 5 years of related work experience, including 3 years of supply chain management experience, in this or relevant/related field is required.
Compensation
- $70,000 to $80,000 annually
- Medical Insurance (Medical, Dental, Vision, ADD, Disability) in part sponsored by the company.
- Store Discount.
Work Authorization/Security Clearance
- There is no visa or H1-B sponsorship.Candidates must successfully complete a criminal record screening or FBI Fingerprints requirements.
- Successful completion of a thorough personal reference check and background check from the Nevada Division of Public and Behavioral Health.Note that any applicant with a violent felony or drug-related offense (Conclusion of sentence, probation, and/or incarceration within the past 10 years) is not eligible to become a dispensary agent.
AAP/EEO Statement
We are an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Professional Cannabis: 1 year (Required)
- Leadership: 1 year (Required)
- Supply chain: 1 year (Required)
Work Location: One location
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Cansortium Inc is a vertically integrated cultivator, processor, formulator, and retailer of Premium Cannabis Products currently operating in Florida, Pennsylvania and Texas as Fluent Cannabis. Our purpose is to compassionately provide patients access to the highest level of medical cannabis in an unrivaled, professional healthcare environment with outstanding customer service. Patient care always comes first at Fluent and our standards, practices, and performance is unmatched.
We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which creates development opportunities, engaged feedback, and increased contributions towards our goals as a leader in the medical cannabis industry.
Find out more at www.getfluent.com. Follow us on LinkedIn.
ROLE SUMMARY
As an Assistant General Manager, you inspire teams to deliver measurable results for the store. You lead a competitive sales force that discovers customers' needs and provides solutions to build and maintain Fluent brand loyalty. The staff you coach, teaches customers how to get the most out of medicinal cannabis. You build these lines of business by selecting and developing a knowledgeable talent pool. In addition, to team building, you create excitement around products, launches, programs, and initiatives. You're responsible for upholding our high standards regarding communication and confidentiality and driving your staff to create excellent customer experiences that enhance Fluent loyalty and help enrich patients' lives.
KEY RESPONSIBILITIES
- Ensures that each patient receives outstanding guest service by providing a guest-friendly environment, including greeting and acknowledging every guest and maintaining outstanding standards, solid product knowledge, and all other components of guest services.
- Train, develop, and communicate with all staff and assess performance regularly.
- Assisting the manager in organizing, planning, and implementing strategy
- Coordinating retail store operations (e.g., sales processes, order, and payments)
- Track the progress of weekly, monthly, quarterly and annual objectives
- Ensuring store schedules and goals are met by employees
- Ability to deliver excellent customer experiences in any environment and to be invigorated by constant personal interaction
- Ensure a clean and organized dispensary for our patients.
- Contributes to a positive and inclusive work environment.
- Use available resources efficiently to assess the customer's health conditions and needs
- Supervise and motivate staff to perform their best
- Record details of each customer interaction and any actions taken
- Follow up on any customer issues requiring additional research
- Maintain adequate knowledge of the product guide and understanding the benefits of medical cannabis
- Suggest sales training programs and techniques
- Merchandises store as directed by visual guidelines and ensures that all stock is well maintained and in good condition.
- Maintains adherence to all company policies and procedures.
- Communicate with Director of Retail Operations, General Manager and/or Customer Service Manager regarding status of issues
QUALIFICATIONS/EXPERIENCE
- Proven experience as a Retail Assistant Manager or similar position
- Previous experience with sales
- Excellent customer service skills
- Leadership and organizational abilities
SKILLS/INTERESTS
Interpersonal and communication skills
Problem-solving attitude
Flexibility to work in shifts
Basic computer knowledge
Able to work collaboratively as part of a team
SUPERVISORY RESPONSIBILITIES
This position assists with the management of all employees of the dispensary team and is responsible for leadership of the employees within its team.
WORK ENVIRONMENT
This job operates in a professional office and retail environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak and hear. The employee frequently is required to stand at a workstation for extended periods; walk; use hands to handle or feel objects, tools or controls; reach with hands and arms and ability to work on iPad, laptop or desktop for extended periods of time reading, reviewing and analyzing information and providing recommendations and summaries to patients. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 25 pounds. Regular and predictable attendance is essential.
POSITION TYPE / EXPECTED HOURS OF WORK
This position regularly requires long hours and frequent weekend work. Days and hours of work vary based on schedule and company necessity.
TRAVEL
Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.
REQUIRED EDUCATION and EXPERIENCE
Two+ years of sales experience in retail operations required
ADDITIONAL REQUIREMENTS
Per state law, must be at least 21 years of age.
Must successfully complete a comprehensive background check.
Must pass a drug screening
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
AAP/EEO Statement
Fluent is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.
COMPANY BENEFITS
Fluent provides comprehensive benefits offerings to all full-time employees. Our benefits include medical, dental and vision insurance, paid time-off program and non-matching 401k plan.
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DESCRIPTION
Green Vibes is hiring for the position of Assistant Manager. As an Assistant Manager, you will support the Store Manager in ensuring that all daily operating procedures are performed as required while promoting a company image of excellence through a strong work ethic, leadership by example, and the consistent delivery of impeccable customer service and store visual presentation. You’ll also maximize sales through the development and supervision of sales staff.
The Assistant Manager is also responsible for ensuring transactions are carried out in compliance with all applicable laws and regulations. Successful applicants will possess work experience in a retail environment. Cannabis industry experience is preferred.
RESPONSIBILITIES
- Help implement operational rules, regulations, policies, and procedures
- Supervise, manage, and direct the activities of sales team
- Assist in implementing company policies and ensure staff adheres to best practices
- Help motivate staff to deliver the highest level of customer service and satisfaction
- Help ensure compliance with applicable local laws and regulations
- Assist with customer service and ensure customer satisfaction
- Maintain in-depth knowledge of all strains and products in store inventory as well as industrywide product and trend knowledge
- Assist in marketing and sales management
- Store opening and closing
- Other tasks as required by business needs
QUALIFICATIONS
- Minimum one year cannabis retail experience preferred
- Retail management experience preferred
- Proficient with basic software (i.e. Microsoft Office)
- Strong organizational skills
- Strong verbal and written communication skills
- Strong interpersonal skills
- Strong leadership and initiative
- Ability to work independently and with others
- Self-driven
- Minimum 21 years of age
- Bilingual (Spanish / English)
- Must possess valid occupational license
WORK HOURS
Must be available to work at least 40 hrs. weekly including weekends and holidays.
Job Type: Full-time
Salary: From $24,000.00 per year
Benefits:
- Employee discount
- Paid time off
Weekly day range:
- Monday to Friday
- Weekend availability
License/Certification:
- occupational license (cannabis) (Required)
Work Location: One location
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Special Note:
You must have your Facility Agent (FA) Card to work in our industry. The card may be obtained through AZDHS. Special programs are available to assist you in obtaining your FA Card, if selected for the role. The card is valid for two years and belongs to you.
About the Role
The Assistant Dispensary Manager will be responsible for assisting in providing an outstanding customer experience while supporting maximizing revenue goals, assisting in leading management and development of staff and ensuring compliance with all inventories, security and system protocols. This position will work collaboratively with company leadership, industry partners, sales representatives, operations, and marketing to accelerate revenue growth. This sales-oriented individual should be passionate about the benefits of medical cannabis and making a difference in our customers lives.
Our ideal candidate will possess these core values:
· The ability to get things done! Be driven to want to be the best, take accountability, be hard-working, produce quality work, and deliver results.
· Has an amazing “Be Bold” attitude; likes to laugh and have fun, has a positive attitude, is respectful, builds relationships, helps everyone and genuinely cares about the team.
· Is Outrageously innovative.
· Has extensive sales experience and an understanding of what makes people tick and wants to deliver solutions that make a difference.
Role Summary
The Assistant Dispensary Manager’s responsibilities include assisting in overseeing daily dispensary operations and is the secondary point of contact for all retail related matters. The Assistant Dispensary Manager will also coordinate with various teams to ensure proper pricing, advertising, and showcase highlights of our products. The Assistant Dispensary Manager is responsible for assisting in training and educating retail team members regarding proper sales techniques, de-escalation, ensuring customer satisfaction, as well as assisting in implementing proper sales growth strategies.
Primary Responsibilities
· Learn the ins and outs of the Point of Sale System
· Review and assist in receiving all deliveries with diligence and accuracy and in accordance with company and state regulations
· Create effective organization and information gathering for all inventory regarding special patient orders, employee patient samples, and weekly deals
· Track various sales metrics on a daily, weekly and monthly basis
· Assist with training of staff according to company guidelines
· Prepare and effectively lead state inspectors through unannounced inspections
· Maintain records for all necessary documents: delivery and inventory manifests, nightly and monthly inventory counts, necessary employee, and patient/customer information, logbooks, inventory adjustments, daily financial ledgers, and destruction reports
· Customer Care and Patient Satisfaction.
· Assist the Dispensary Manager in organizing, planning and implementing strategy
· Strong written and verbal communication skills with patients, to evaluate their needs and specifications
· Continuous and positive communication skills with team members, managers and owners.
· Ensures compliance objectives are met
· Cash handling
· Support all areas of dispensary in necessary coverage during break times or during times of heavy traffic
· Open and close Dispensary; Provide emergency shift coverage if needed
· Maintain positive vendor relationships
· Identify solutions that decrease waste, increase efficiency and positively impact the bottom line
Supervisory Authority
This position does not hold authority over any team member but does carry strong influence and opinion with regard to important matters such as changes to the retail and sales strategy, hiring and terminations, and performance reviews including disciplinary actions. This position reports to the Dispensary Manager. In the event the Assistant Dispensary Manager is Manager on Duty (MOD) in the absence of the Dispensary Manager, the Assistant Dispensary Manager may make changes to the daily retail sales strategy, suggest write ups and discipline, but may not hire or terminate or administer discipline.
Preferred Experience
· Bachelor's degree is Required
· 2 -3 years of strong retail, hospitality or customer facing experience.
· Proven organizational skills.
· Ability to effectively communicate with staff members and managers.
· Efficacy with technology and point of sale systems.
· A fundamental understanding of cannabinoids and their effects on the body is preferred.
· A passion for cannabis that is translatable to a diverse group of ages, ethnicities, and
· professionals
· Working knowledge of inventory and sales reports
· Experience in a retail management position.
· Excellent interpersonal and communication skills
Job Types: Full-time, Part-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience level:
- 3 years
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Phoenix, AZ 85027: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 5 years (Required)
- Retail Supervisor: 1 year (Required)
License/Certification:
- Facility Agent (FA) Card (Preferred)
Work Location: One location
Apply for this job with Mazor Collective (Giving Tree Dispensary)
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Who We Are: Schwazze(OTCQX: SHWZ) is executing its vision to become one of the nation’s largest vertically integrated cannabis holding companies by revenue. Upon the completion of its announced acquisitions, its portfolio will consist of top-tier licensed brands spanning cultivation, extraction, infused-product manufacturing, dispensary operations, consulting, and a nutrient line. Schwazze leadership includes Colorado cannabis leaders with proven expertise in product and business development as well as top-tier executives from Fortune 500companies. As a leading platform for vertical integration, Schwazze is strengthening the operational efficiency of the cannabis industry in Colorado and beyond, promoting sustainable growth and increased access to capital, while delivering best-quality service and products to the end consumer. For more information, please visit our website: www.schwazze.com.
Openings:
- Star Buds – Longmont; 7521 Ute Highway Longmont, CO 80503
Job Title: Assistant Store Manager
Job Type: Full-Time, Hourly
Reports To: Store Manager
Direct Reports: Budtenders, Shift Leads, Brand Ambassadors, Inventory Team, eCommerce Specialists
Pay: $18 - $22/ hr
FLSA Status: Exempt
Position Objective:
The Assistant Store Manager acts as a direct line to the Store Director and holds essential responsibilities: leading customer service, order fulfillment, inventory control and reconciliation, cash management, daily sales reports, METRC adjustments, creating and receiving manifests in METRC, and training staff members. In addition, the Assistant Store Manager works with the Store Director to uphold Schwazze SOPs and MED laws and regulations. The Assistant Store Manager keeps up to date with any company or state regulatory changes and adjusts store operations per company discretion. The Assistant Manager reports directly to the Store Director and assists in managerial decisions including personnel issues, day-to-day operations, marketing, and general management of the store. In conjunction with the Store Director, the Assistant Store Manager is responsible for driving sales and great service while ensuring the store meets or exceeds company goals and objectives. The Assistant Manager assumes final decision-making authority and accountability for the store during the absence of the Store Director and makes decisions based on current company and state operations, procedures, standards and laws.
Essential Functions:
Customer service:
Trains staff members on company-wide customer service standards and holds staff members accountable for compliance
Conducts customer service reviews during Budtender Reviews and addresses as well as documents any coaching opportunities that arise
Monitors online reviews and trains staff as needed in accordance with customer feedback.
Driving Sales:
Works closely with the Store Director and Retail Management Team to ensure the store is meeting or exceeding sales goals by reaching sales targets and adhering to market changes or demands.
Regularly reviews KPIs and related information and works with the Store Director to consistently meet sales targets.
Holds retail staff accountable for monthly sales targets and works with the Store Director to incentivize staff members per company direction.
Staffing/Scheduling:
Manages Budtenders actions day-to-day and works closely with the Store Director to ensure staffing needs are met by drafting monthly schedules.
Works with the Store Director and HR team to recruit and onboard new talent.
Documents HR concerns and termination and exit paperwork, as necessary.
Conducts Monthly and Bi-Annual Budtender Reviews with the Store Director to promote Budtender growth by discussing goals and holding staff accountable.
Daily Operations:
Follows company SOPs regarding cash handling by drafting daily sheets, filing, and organizing vendor orders, monitoring cash balances, organizing cash deposit pickups, submitting change orders, and conducting ATM refills.
Strives to meet company sales goals and trains staff on current promotions and incentives.
Daily inventory reconciliation and POS/METRC adjustments.
Works with the Store Director to implement company policies to help increase store performance such as: marketing, promotions, and community relations.
Manage METRC adjustments and POS reconciliations.
Creates and accepts manifests in METRC as needed.
Ensures daily opening and closing procedures are done to company standards by all staff members.
Additional Functions:
Required to be “on-call” and respond to store emergencies at any time. This includes after-hours and scheduled days off.
The Assistant Store Manager represents Schwazze in relationships with: the public, community groups, professional organizations, and other government entities. The Assistant Store Manager should always conduct themselves in a professional manner.
Job Specifications:
Knowledge and implementation of brand objectives.
Knowledge of general management principles and practices.
Ability to exercise discretionary authority.
Ability to identify and solve problems at the store level.
Ability to communicate effectively and develop effective working relationships with store customers, staff and owners.
Knowledge of office equipment and computer software including word, excel, and POS.
Demonstrated ability to lead teams through change initiatives.
Ability to become Subject matter expert in all current and future systems.
Ability to lead and develop teams to leverage systems to improve productivity.
Ability to carry / lift up to 40 pounds (100 pounds with assistance).
Requirements:
Minimum 21 years of age
Minimum 1+ years’ experience preferred
Maintain eligibility to work in the cannabis industry
Must pass any and all required background checks
Bachelor’s Degree in Business or related field preferred
2+ years of management experience
Current active MED badge
Working Conditions (Schedule, Environment, Travel):
Hours will Vary Depending on the needs of the business
Nights, Weekends, and Holidays are to be expected
Employee Benefits:
Health, Dental, & Vision plans are available to full-time employees
Employee Discount
Schwazze is committed to fairness and equality of opportunity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
- 2 years
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Longmont, CO 80503: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have a current MED badge?
Experience:
- Management: 2 years (Required)
Work Location: One location
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Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.
IN A NUTSHELL…
The Assistant Operations Manager is an enthusiastic leader who supports the team in delivering exceptional customer service with a drive to achieve results while fostering a fun and inspiring environment.
Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in four markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com
WHAT YOU WILL BE DOING
Service
- Maintain a strong presence on the floor to build relationships with customers, support and develop the team and drive revenue.
- Serves as a role-model and resource for store staff concerning products and services, policies and procedures, industry news, and changes in regulations.
Sales/Financial
- Responsible for driving sales to meet and exceed targets. Assist the Store Manager in meeting all financial goals, including management of the P+L, payroll, and store budgets.
- Successfully prepare for and support company driven promotions and launches to meet and exceed sales targets and deliver the best experience possible for customers.
Leadership & Education
- Continuously train, coach, and provide qualitative feedback using the performance management process to improve team engagement and performance.
- Provide training to ensure all store processes align with Standard Operating Procedures, safe practices, cannabis knowledge, and customer service goals.
Operations
- Responsible for the store's daily presentation including visual direction.
- Responsible for reading, interpreting, and communicating messages from Corporate Store Operations and takes proper action including updates bulletin boards and other communication avenues in store.
- Responsible for staff time management including timekeeping, scheduling, and creating store schedules. Partner with the Store Manager to ensure staffing is prioritized to provide optimal schedules and ensure the best customer service is provided.
- Responsible for organization of all areas back of house which includes managing the supply budget, inventory oversight and maintaining stock levels.
- Conducts audits and maintain accurate records of all activities including customer records and enforce a culture of compliance for all activities with strict adherence to the State of Florida Office of Compassionate Use and Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies.
EXPERIENCE AND SKILLS YOU'LL BRING
Required
- Age 21 or over
- High School Diploma or equivalent
- Valid Government-Issued Photo ID
- 1-2 years of supervisory experience
- Microsoft Office Suite proficient to advance level
- Must be flexible regarding work schedule, including evenings, weekends, and holidays
- Strong attention to detail and ability to multitask, plan, prioritize, and manage time effectively
- Excellent verbal and written communication skills with an ability to influence others
- Demonstrate independent, strategic thinking and business acumen, proven ability to analyze sales data and create effective action plans
Preferred
- Proven operations, retail, and cannabis industry experience
PHYSICAL REQUIREMENTS
- Must be able to remain in a stationary position
- Ability to assist with lifting stock and materials
- Routine use of standard office equipment such as computers, phones, or photocopiers.
- Occasionally positions self to retrieve product or materials in the store, including accessing shelving in the storage area.
YOU WILL BE SUCCESSFUL IF YOU…
- Are self-motivated; micro-managing isn't fun for anyone
- Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
- Can work fast and be flexible; our industry is always changing
- Play nice with others; we collaborate with each other a lot
- Think creatively; sometimes, the "traditional" solution isn't the best one
WHAT YOU GET
- Employee discount
- Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
- Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
- Tuition Reimbursement Programs
- Pet Insurance
- Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES
Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
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Sanctuary Medicinals in Palatka, FL is looking for one Florida Assistant General Manager to join our team. Our ideal candidate is a self-starter, ambitious, and hard-working.
The most essential skill and duty of any Assistant General Manager (AGM) at Sanctuary is to help the General Manager (GM) provide an environment that delights not only the patient, but also the team they lead. This leader will assist in the hiring/terminations, development, and training of all Medical Marijuana Treatment Center (MMTC) personnel, requiring bold decision-making and leadership skills in line with the company vision. In the absence of the GM the AGM will be the acting leadership of the store. AGM's are responsible for maintaining the operations and profitability of a MMTC in the State of Florida, while strongly supporting the General Manager in attaining goals such as sales estimates and revenue projections, among other duties.
Assistant General Manager Responsibilities:
Assisting in the recruiting, developing, and terminating - MODs, and MMTC Associates
Ensuring operational excellence within their location though inventory and labor controls.
Serves as a Brand Ambassador by bringing your love and passion for cannabis, the Sanctuary brand, and customer service together in service of our patients.
Celebrates and recognizes successful moments every day. Ensuring that marketing efforts and displays are consistent in their location.
Helping attain location goals such as sales estimates and revenue projections.
Ensuring that the location under their supervision adheres to company and industry compliance and regulations.
Ensuring that location meets company and industry safety and cleanliness standards.
Helping manage a budget and ensuring that the location operates within that budget.
Helping monitor locations P&L reports, managing payroll and overhead costs.
Addressing operational problems that arise and appraising GM.
Ensuring that customer service levels are consistently excellent at their location.
Seeks to become familiar and proficient at all other tasks and duties of the General Manager
Making recommendations to GM when required.
General Manager Requirements:
*Preferred* Bachelor's degree (B.A. / B.S.) from a four-year college / university; and 2 years of retail management experience, leading in a high-volume retail sales environment or equivalent combination of education.
Quantitative aptitude and experience managing budgets and leading teams of professionals.
Leadership and decision-making ability.
Excellent time management and organizational skills.
Exceptional interpersonal skills.
Excellent written and verbal communication.
Analytical mindset and problem-solving skills.
Additional Requirements:
Must be a minimum of 21 years of age.
Must be and remain compliant with any and all legal or company regulations for working in the industry.
Must pass all required background and fingerprint checks.
We are looking forward to reading your application!
Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.
About Sanctuary Medicinals: Dear Future Team Member: First and foremost we are an accepting and inclusive group who loves cannabis and know how to work hard, work together and achieve results! All applicants must be positive team players of strong morale character in order to join our team of champions! Sanctuary prides itself on cultivating premium quality marijuana. We are a compassionate group of New England citizens who believe that this goal can only be accomplished through a caring, trusting, and knowledgeable approach. We offer a wide range of products to accommodate individual preferences and needs from tinctures, edibles, topicals to concentrates. Our friendly and caring staff is here to help you understand how cannabis works and what is the best strain for you. A true sanctuary, free from harm, judgement, and prejudice.
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DeliverMD is an established, dynamic, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Inside Customer Service / Dispatch Manager to join our growing team of dedicated cannabis enthusiasts! We have enormous opportunities for advancement given our fast growth.
The ideal candidate is a self-starter willing to work independently and, in a team, setting goals to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates must reside in Oakland or surrounding areas.
Responsibilities:
- Develops and executes a personal sales strategy that reaches prospecting calls and sales goals.
- Cultivates customer relationships and manage account needs on an individual basis
- Maintains accurate records of all new and existing clients.
- Assists the company in helping develop and execute long-term goals.
- Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
- Supervising day-to-day intake operations by hiring, training, coaching, and leading the dispatch/ call center team as they provide support by phone for incoming and outgoing calls in a fast-paced environment
- Answering dispatcher/call center employees’ questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by employees
- Leading team meetings, asking questions to better understand the calls employees are receiving, educating and coaching employees regarding processes and practices, and explaining expectations to employees.
- Assisting the management team in identifying trends and establishing call center goals.
- Preparing reports and analyzing dispatch/call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
- Taking on other tasks or projects to support management and call center operations.
Requirements:
- 3+ years of inside sales and/or call center management experience
- Prior experience as a sales manager managing salespeople and/or call center management
- Typing speed of at least 50 WPM.
- Bachelor’s degree preferred but not required
- Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
- Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
- Knowledge of management principles and familiarity with company services and policies.
- Strong coaching and leadership skills, ability to motivate employees.
- Decisiveness and attention to detail.
- Excellent computer skills
- Candidates should be detail-oriented as well as comfortable multitasking and prioritizing in a fast-paced and team-structured setting.
- We provide a friendly, business casual environment with a competitive salary
- Weekend availability and late evenings is a must.
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Oakland, CA 94621: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
- Sales: 1 year (Preferred)
Work Location: One location
Apply for this job with DeliverMD
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Job Title:
Assistant Store Manager
Job Type:
Full-Time, Hourly
Reports To:
Store Manager
Direct Reports:
Budtenders, Shift Leads, Brand Ambassadors, Inventory Team, eCommerce Specialists
Pay:
$18 - $22 / hr
Location:
Star Buds - Longmont
FLSA Status:
Exempt
Position Objective:
The Assistant Store Manager acts as a direct line to the Store Director and holds essential responsibilities: leading customer service, order fulfillment, inventory control and reconciliation, cash management, daily sales reports, METRC adjustments, creating and receiving manifests in METRC, and training staff members. In addition, the Assistant Store Manager works with the Store Director to uphold Schwazze SOPs and MED laws and regulations. The Assistant Store Manager keeps up to date with any company or state regulatory changes and adjusts store operations per company discretion. The Assistant Manager reports directly to the Store Director and assists in managerial decisions including personnel issues, day-to-day operations, marketing, and general management of the store. In conjunction with the Store Director, the Assistant Store Manager is responsible for driving sales and great service while ensuring the store meets or exceeds company goals and objectives.
The Assistant Manager assumes final decision-making authority and accountability for the store during the absence of the Store Director and makes decisions based on current company and state operations, procedures, standards and laws.
Essential Functions:
Customer service:
Trains staff members on company-wide customer service standards and holds staff members accountable for compliance
Conducts customer service reviews during Budtender Reviews and addresses as well as documents any coaching opportunities that arise
Monitors online reviews and trains staff as needed in accordance with customer feedback
Driving Sales:
Works closely with the Store Director and Retail Management Team to ensure the store is meeting or exceeding sales goals by reaching sales targets and adhering to market changes or demands
Regularly reviews KPIs and related information and works with the Store Director to consistently meet sales targets
Holds retail staff accountable for monthly sales targets and works with the Store Director to incentivize staff members per company direction
Staffing/Scheduling:
Manages Budtenders actions day-to-day and works closely with the Store Director to ensure staffing needs are met by drafting monthly schedules
Works with the Store Director and HR team to recruit and onboard new talent
Documents HR concerns and termination and exit paperwork, as necessary
Conducts Monthly and Bi-Annual Budtender Reviews with the Store Director to promote Budtender growth by discussing goals and holding staff accountable
Daily Operations:
Follows company SOPs regarding cash handling by drafting daily sheets, filing, and organizing vendor orders, monitoring cash balances, organizing cash deposit pickups, submitting change orders, and conducting ATM refills
Strives to meet company sales goals and trains staff on current promotions and incentives
Daily inventory reconciliation and POS/METRC adjustments
Works with the Store Director to implement company policies to help increase store performance such as: marketing, promotions, and community relations
Manage METRC adjustments and POS reconciliations
Creates and accepts manifests in METRC as needed
Ensures daily opening and closing procedures are done to company standards by all staff members
Additional Functions:
Required to be “on-call” and respond to store emergencies at any time. This includes after-hours and scheduled days off
The Assistant Store Manager represents Schwazze in relationships with: the public, community groups, professional organizations, and other government entities. The Assistant Store Manager should always conduct themselves in a professional manner
Job Specifications:
Knowledge and implementation of brand objectives
Knowledge of general management principles and practices
Ability to exercise discretionary authority
Ability to identify and solve problems at the store level
Ability to communicate effectively and develop effective working relationships with store customers, staff and owners
Knowledge of office equipment and computer software including word, excel, and POS
Demonstrated ability to lead teams through change initiatives
Ability to become Subject matter expert in all current and future systems
Ability to lead and develop teams to leverage systems to improve productivity
Ability to carry / lift up to 40pounds (100 pounds with assistance)
Requirements:
Minimum 21 years of age
Minimum 1+ years’ experience preferred
Maintain eligibility to work in the cannabis industry
Must pass any and all required background checks
Bachelor’s Degree in Business or related field preferred
2+ years of management experience
Current active MED badge
Working Conditions (Schedule, Environment, Travel):
Hours will Vary Depending on the needs of the business
Nights, Weekends, and Holidays are to be expected
Employee Benefits:
Health, Dental, & Vision plans are available to full-time employees
Employee Discount
Schwazze is committed to fairness and equality of opportunity in the workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Job Responsibilities:
- Create and reinforce a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal customer following through clear and positive communication
- Responsible for all cash handling including drops, deliveries, EOD, etc.
- Ensure all closing and opening duties are complete for the stores safety
- Handle customer issues and concerns in a professional and effective manner
- Manage floor to ensure staff is on task at all times
- Complete store administration and ensure compliance with state regulations, policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Provide education for staff about cannabis strains, edibles, concentrates, and consumption mechanisms
Job Requirements:
- 2+ years in retail management experience
- 4+ years in customer service experience
- Must be 21 years of age
- Self-motivated and accountable
- Customer service driven
- Detail oriented
- Cannabis industry experience preferred
- Evening and weekend available as needed
- Ability to pass a criminal background check
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
- Health insurance
Shift:
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- Associate (Preferred)
Experience:
- Supervising Experience: 4 years (Preferred)
- Cannabis: 2 years (Preferred)
Work Location: One location
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Cansortium Inc is a vertically integrated cultivator, processor, formulator, and retailer of Premium Cannabis Products currently operating in Florida, Pennsylvania and Texas as Fluent Cannabis. Our purpose is to compassionately provide patients access to the highest level of medical cannabis in an unrivaled, professional healthcare environment with outstanding customer service. Patient care always comes first at Fluent and our standards, practices, and performance is unmatched.
We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which creates development opportunities, engaged feedback, and increased contributions towards our goals as a leader in the medical cannabis industry.
Find out more at www.getfluent.com. Follow us on LinkedIn.
ROLE SUMMARY
As an Assistant General Manager, you inspire teams to deliver measurable results for the store. You lead a competitive sales force that discovers customers' needs and provides solutions to build and maintain Fluent brand loyalty. The staff you coach, teaches customers how to get the most out of medicinal cannabis. You build these lines of business by selecting and developing a knowledgeable talent pool. In addition, to team building, you create excitement around products, launches, programs, and initiatives. You're responsible for upholding our high standards regarding communication and confidentiality and driving your staff to create excellent customer experiences that enhance Fluent loyalty and help enrich patients' lives.
KEY RESPONSIBILITIES
- Ensures that each patient receives outstanding guest service by providing a guest-friendly environment, including greeting and acknowledging every guest and maintaining outstanding standards, solid product knowledge, and all other components of guest services.
- Train, develop, and communicate with all staff and assess performance regularly.
- Assisting the manager in organizing, planning, and implementing strategy
- Coordinating retail store operations (e.g., sales processes, order, and payments)
- Track the progress of weekly, monthly, quarterly and annual objectives
- Ensuring store schedules and goals are met by employees
- Ability to deliver excellent customer experiences in any environment and to be invigorated by constant personal interaction
- Ensure a clean and organized dispensary for our patients.
- Contributes to a positive and inclusive work environment.
- Use available resources efficiently to assess the customer's health conditions and needs
- Supervise and motivate staff to perform their best
- Record details of each customer interaction and any actions taken
- Follow up on any customer issues requiring additional research
- Maintain adequate knowledge of the product guide and understanding the benefits of medical cannabis
- Suggest sales training programs and techniques
- Merchandises store as directed by visual guidelines and ensures that all stock is well maintained and in good condition.
- Maintains adherence to all company policies and procedures.
- Communicate with Director of Retail Operations, General Manager and/or Customer Service Manager regarding status of issues
QUALIFICATIONS/EXPERIENCE
- Proven experience as a Retail Assistant Manager or similar position
- Previous experience with sales
- Excellent customer service skills
- Leadership and organizational abilities
SKILLS/INTERESTS
Interpersonal and communication skills
Problem-solving attitude
Flexibility to work in shifts
Basic computer knowledge
Able to work collaboratively as part of a team
SUPERVISORY RESPONSIBILITIES
This position assists with the management of all employees of the dispensary team and is responsible for leadership of the employees within its team.
WORK ENVIRONMENT
This job operates in a professional office and retail environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak and hear. The employee frequently is required to stand at a workstation for extended periods; walk; use hands to handle or feel objects, tools or controls; reach with hands and arms and ability to work on iPad, laptop or desktop for extended periods of time reading, reviewing and analyzing information and providing recommendations and summaries to patients. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 25 pounds. Regular and predictable attendance is essential.
POSITION TYPE / EXPECTED HOURS OF WORK
This position regularly requires long hours and frequent weekend work. Days and hours of work vary based on schedule and company necessity.
TRAVEL
Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.
REQUIRED EDUCATION and EXPERIENCE
Two+ years of sales experience in retail operations required
ADDITIONAL REQUIREMENTS
Per state law, must be at least 21 years of age.
Must successfully complete a comprehensive background check.
Must pass a drug screening
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
AAP/EEO Statement
Fluent is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.
COMPANY BENEFITS
Fluent provides comprehensive benefits offerings to all full-time employees. Our benefits include medical, dental and vision insurance, paid time-off program and non-matching 401k plan.
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Essential Duties and Responsibilities:
Acreage Holdings is one of the largest vertically integrated, multi-state operators of cannabis licenses and assets in the U.S. We deeply believe in the transformational power that cannabis has to heal and change the world. Our mission is to champion and provide access to cannabis’ beneficial properties by creating the best quality products and experiences.
The Assistant Manager will help plan and manage all aspects of day-to-day operations, including managing personnel, establish strong customer relations, inventory control and handle the daily ebb and flow of all store related matters while adhering to strict state guidelines and regulations. You will communicate effectively with all levels of the organization to maintain a positive working environment while adhering to protocols, policies, and procedures in accordance with company and state regulatory standards.
What you do:
- Responsible for managing efficient operations within a fast-paced environment through effective team scheduling, delegation, and coaching
- Serves as a resource for dispensary staff concerning products and services, policies and procedures, industry news and changes in regulations
- Responsible for delegating tasks to Dispensary Associates to maintain a compliant, clean, efficient, and positive facility
- Responds to all staff questions, concerns, or suggestions
- Partners with Dispensary Manager &/or Human Resources as needed to resolve any conflict immediately
- Coordinates with the upper management to ensure accurate information is communicated to dispensary staff
- Manage and implement training on POS system
- Provides superior customer service for vendors, patient/customers, and caregivers, and ensures team provides exceptional service as well
- Responds to all patient/customer complaints, requests, concerns, suggestions
- Maintain inventory control system and perform daily counts of all medical cannabis and medical cannabis products in the facility
- Oversees orders and deliveries to ensure accurate order information and timeliness of deliveries
- Maintain accurate records of all dispensary activities including daily cash reconciliations, patient/customer records, sales, deliveries and returns in accordance with the State and the standards set by Company
- In depth knowledge of The Botanist products, ability to identify and drive continuous improvements for effectiveness and efficiency
- Accurate daily, weekly, and monthly recaps and reporting from sales data and patient counts
- Provide regular inventory, sales, and profitability reports to the Management Team
Basic Qualifications:
Education and/or Work Experience Requirements:
- Bachelor’s degree or greater
- Must have a minimum of 2 years of supervisory or managerial experience
Additional Qualifications:
- Proficient in MS Office, particularly MS Excel
- Demonstrated ability to learn and apply technical and product-related information and train others
- Strong communication and interpersonal skills with ability de-escalate situations
- Leadership and coaching skills, customer service orientation
- Must maintain a high level of integrity, confidentiality, and sense of urgency
- After-hours work required to manage sales facing inventory and order entry
- Experience in a fast-paced environment
- Industry experience preferred but not required
Mandatory COVID-19 Vaccination Policy
Acreage Holdings, Inc., and its affiliated companies (collectively, the “Company”) value the health, safety and wellbeing of its employees, customers, their families, and other visitors of our offices and facilities and have instituted several safeguards and protective measures, including mandatory vaccination requirements, to prevent the spread of COVID-19 exposures and infections. Accordingly, the Company’s Mandatory COVID-19 Vaccination Policy requires all new hires to be fully vaccinated against COVID-19 in order to be eligible for employment with the Company, except for individuals with a documented and approved medical or religious exemption, or other exemption as provided under applicable law.
For purposes of this Mandatory COVID-19 Vaccination Policy, an individual is considered fully vaccinated when two weeks have passed following receipt of the second dose in a two-dose vaccination series (such as Pfizer or Moderna) or two weeks have passed following a single-dose vaccination (such Johnson & Johnson). Additionally, candidates who accept an offer of employment will be provided with instructions for securely submitting proof of COVID-19 vaccination prior to the individual’s start date, as well as the Company’s process for requesting and completing an applicable medical or religious exemption form. No medical documentation should be submitted to the Company prior to receiving such instructions from the Company’s recruiter or other designated human resources professional.
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Essential Duties and Responsibilities:
Acreage Holdings is one of the largest vertically integrated, multi-state operators of cannabis licenses and assets in the U.S. We deeply believe in the transformational power that cannabis has to heal and change the world. Our mission is to champion and provide access to cannabis’ beneficial properties by creating the best quality products and experiences.
The Assistant Manager will help plan and manage all aspects of day-to-day operations, including managing personnel, establish strong customer relations, inventory control and handle the daily ebb and flow of all store related matters while adhering to strict state guidelines and regulations. You will communicate effectively with all levels of the organization to maintain a positive working environment while adhering to protocols, policies, and procedures in accordance with company and state regulatory standards.
What you do:
- Responsible for managing efficient operations within a fast-paced environment through effective team scheduling, delegation, and coaching
- Serves as a resource for dispensary staff concerning products and services, policies and procedures, industry news and changes in regulations
- Responsible for delegating tasks to Dispensary Associates to maintain a compliant, clean, efficient, and positive facility
- Responds to all staff questions, concerns, or suggestions
- Partners with Dispensary Manager &/or Human Resources as needed to resolve any conflict immediately
- Coordinates with the upper management to ensure accurate information is communicated to dispensary staff
- Manage and implement training on POS system
- Provides superior customer service for vendors, patient/customers, and caregivers, and ensures team provides exceptional service as well
- Responds to all patient/customer complaints, requests, concerns, suggestions
- Maintain inventory control system and perform daily counts of all medical cannabis and medical cannabis products in the facility
- Oversees orders and deliveries to ensure accurate order information and timeliness of deliveries
- Maintain accurate records of all dispensary activities including daily cash reconciliations, patient/customer records, sales, deliveries and returns in accordance with the State and the standards set by Company
- In depth knowledge of The Botanist products, ability to identify and drive continuous improvements for effectiveness and efficiency
- Accurate daily, weekly, and monthly recaps and reporting from sales data and patient counts
- Provide regular inventory, sales, and profitability reports to the Management Team.
Basic Qualifications:
Education and/or Work Experience Requirements:
- Bachelor’s degree or greater
- Must have a minimum of 2 years of supervisory or managerial experience
Additional Qualifications:
- Proficient in MS Office, particularly MS Excel
- Demonstrated ability to learn and apply technical and product-related information and train others
- Strong communication and interpersonal skills with ability de-escalate situations
- Leadership and coaching skills, customer service orientation
- Must maintain a high level of integrity, confidentiality, and sense of urgency
- After-hours work required to manage sales facing inventory and order entry
- Experience in a fast-paced environment
- Industry experience preferred but not required
Mandatory COVID-19 Vaccination Policy
Acreage Holdings, Inc., and its affiliated companies (collectively, the “Company”) value the health, safety and wellbeing of its employees, customers, their families, and other visitors of our offices and facilities and have instituted several safeguards and protective measures, including mandatory vaccination requirements, to prevent the spread of COVID-19 exposures and infections. Accordingly, the Company’s Mandatory COVID-19 Vaccination Policy requires all new hires to be fully vaccinated against COVID-19 in order to be eligible for employment with the Company, except for individuals with a documented and approved medical or religious exemption, or other exemption as provided under applicable law.
For purposes of this Mandatory COVID-19 Vaccination Policy, an individual is considered fully vaccinated when two weeks have passed following receipt of the second dose in a two-dose vaccination series (such as Pfizer or Moderna) or two weeks have passed following a single-dose vaccination (such Johnson & Johnson). Additionally, candidates who accept an offer of employment will be provided with instructions for securely submitting proof of COVID-19 vaccination prior to the individual’s start date, as well as the Company’s process for requesting and completing an applicable medical or religious exemption form. No medical documentation should be submitted to the Company prior to receiving such instructions from the Company’s recruiter or other designated human resources professional.
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About the Role:
Fine Fettle is a multi-state cannabis company with operations across Connecticut, Massachusetts, and Rhode Island and plans for future expansion into Georgia and beyond. We are dedicated to providing customized service and a superior customer experience. We believe that we can truly make a difference in the lives of our customers, utilizing our expertise to educate them about the plant and provide them with the right products to enhance their health and wellbeing.
Fine Fettle is seeking an Assistant General Manager (AGM) for our dispensary to assist the General Manager (GM) in managing and running store operations. The AGM manages the various teams within the store in order to ensure efficient and accurate operations. AGM duties include supporting the GM with scheduling workflow, training store employees, improving store culture, and achieving the store’s highest priority goals.
The ideal person for this role has experience managing teams and operations in fast-paced retail environments. Success in this role requires a combination of leadership and management skills, able to eagerly participate in day-to-day work alongside staff without losing sight of the store’s most important goals. The most effective candidates in this role will be able to identify faults in store operations through operational and data analysis, and to effectuate change for continuous process improvement.
The Work You’ll Do:
- Assist GM to ensure that store operations are running smoothly and highest level store goals are being achieved
- Manage team leads across the dispensary, including leadership in back-of-house, front-of-house, and sales floor
- Ensure in coordination with Purchasing team that inventory purchasing and management in the store is being run efficiently and effectively
- Oversee store activities to foster a strong culture and sustain a high level of team morale
- Coordinate with GM to ensure that goals and key projects are achieved within budgetary constraints
- Recruit and train store employees
- Responsible in coordination with GM for the development of store staff, administrating performance evaluations and periodic reviews, authorizing promotions, and terminating employees as needed
- Evaluate KPIs and store data to identify areas of improvement and accordingly effectuate changes to operations
- Identify infrastructure, technical, or equipment repair needs in store on a regular basis
- Develop in coordination with GM the store’s strategic goals that drive high-level business outcomes, and ensure that operational activities are designed to further them
- Delegate work to employees and manage in order to ensure it is being executed in an effective and timely manner
Qualifications:
- High school diploma
- 3-5 years background in retail or business management
- Experience leading and managing diverse customer-facing teams
- Cannabis market experience preferred but not required
Critical Competencies:
- Strong leadership skills
- Ability to manage effectively and foster self-managing teams
- Ability to give and receive feedback
- Ability to act quickly and effectively to resolve issues
- Excellent problem-solving skills
- Strong interpersonal skills
- Strong organizational skills
- Customer service skills
- Strong planning skills
- Project management ability
- Strong verbal and written communication skills
- High attention to detail
- Strong data analysis skills
- Ability to coach employees to enable work improvement and professional development
Working Conditions/Physical Demands:
- Normal office/retail environment
- May be exposed to extreme temperatures
- Must be able to sit/stand for long periods of time
- Must be able to lift 50 lbs without assistance
- Frequent bending and moving from sitting to standing and reverse
AMERICANS WITH DISABILITIES STATEMENT:
Must be able to perform all essential functions of this position with reasonable accommodation. If you need accommodation during the application and/or hiring process, please reach out to our HR representative.
EEO Statement:
We are an Equal Opportunity Employer. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veterans’ status, and will not be discriminated against on the basis of disability or any other applicable legally protected characteristic.
Job Type: Full-time
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Green Dragon is one of Colorado's largest cannabis companies!
Responsible for supporting the Store Manager in overseeing the daily operations of the store, ensuring high levels of customer satisfaction, and maintaining and enforcing the Company policies and procedures.
ESSENTIAL JOB FUNCTION
- Responsible for ensuring high levels of customer satisfaction through excellent customer service, leading by example and supporting with training the retail staff on customer service standards
- Maintains a positive attitude that creates a positive work environment
- Maintains technical industry knowledge and product knowledge, trains staff on products in store
- Ensure compliance with legal requirements and completing store and MED evaluations
- Has a full understanding of the compliance binder
- Has full understanding of the budtender and manager training binder
- Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops
- Upholds and enforces the Company policies and procedures, and effectively trains new staff on the policies and procedures
- Managing and motivating store staff by coaching and training
- Addresses and communicates any employee performance issues to Store Manager
- Responsible for accurately and efficiently receiving and processing orders
- Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc. are visible and updated
- Responsible for opening and closing the store, and ensuring daily coverage (2 Fridays and 2 Saturdays per month, 2 closing shifts per week)
- Effectively leads and maintains communication at store level
- Responsible for maintaining a clean, neat, and well-stocked store as well as ensuring general housekeeping duties are upheld
- Maintain store security, use of the NVR cameras and ensuring all customers are screened at the entrance
- Responsible for assisting and scheduling the proper staff for inventory audits with Ops team
- Responding effectively to customer complaints and inquiries
- Respond to any emergency action items and issues such as pulling NVR footage
- Approves any product discounts
REQUIREMENTS AND QUALIFICATIONS
- 1+ or more years of management experience in a retail store environment leading a team of people
- Strong communication skills and interpersonal skills
- Excellent customer service experience
- Reliable, Professional, and Trustworthy
- Ability to work in a fast paced environment with a sense of urgency
- “Whatever it takes” mentality; desire to go above and beyond
- Must have the flexibility to work days/nights/weekends/holidays
- Excellent organizational skills
- METRC experience preferred
- Efficient in Google and Microsoft Office
- High school diploma/GED required
Physical requirements
- Must be able to lift at least 25 lbs and be able to stand, sit, bend, kneel, crouch, and reach.
- Must have reliable transportation to store
Benefits
- Employee Discount Program
- Opportunity for Advancement
- Health Ins. Benefits after 90 days
Green Dragon is an Equal Opportunity Employer
Job Type: Full-time
Pay: $18.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Weekend availability
Ability to commute/relocate:
- Denver, CO 80212: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How many years of cannabis industry experience do you have?
- Do you have a valid MED BADGE?
Experience:
- Management: 1 year (Preferred)
Work Location: One location
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Responsibilities
Assistant Store Manager is an important role that works with the Store Manager to ensure store operations run smoothly, and properly in compliance with applicable rules and regulations
This role includes helping patients with their needs as well as clerical duties of the store
Requirements: Colorado State Issued MED Badge, METRC Experience, Retail/Cash Handling
- Overseeing compliance of sales and inventory
- Experience with customers service situations and resolving issues that may arise when dealing with the public
- Having a knowledge of the product within the industry and learning about new products
- Staying current on the changing rules and regulations of the state
- Support the manager/team with scheduling help
- Manage product inventory by working closely with Store Manager to ensure all inventory levels are meeting store and customer satisfaction
- Responsible for opening and closing duties for the dispensary per company SOPS
- Ensure accuracy in reporting sales and cash handling
- Clear communication skills with the team members
- Ability to remain calm in many different circumstances and adapt to change
- Delegate tasks effectively and ensure they are completed on time to company and industry requirements
- Ability to take and provide feedback, coaching, accountability conversations to/from many levels
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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As our Assistant Store Manager, you aid the Store Manager in overseeing the daily operations of the store as needed. You train, coach, and motivate our Doyens (Sales Associates) to be the most knowledgeable, respected, and prominent persons in the field of cannabis and kratom.
You have a passion for driving sales and achieving brand standards. You bring our company values and culture to life every day for our team members and our customers.
You will complete our product knowledge training program and engage in ongoing training initiatives to receive a master's level education in cannabis and kratom. You will use this expertise to provide a consultative sales approach, coaching others to do the same, and helping guide customers to the best products for their needs, thus making their day better than before.
WHAT THE JOB ENTAILS:
Being a leader: You're all about motivating and inspiring the team. You're a role-model leader and you always hold associates accountable to standards.
Passion for driving results: You're an expert at driving sales and love coaching others on how to do the same. You maximize business opportunities to drive key performance indicators. You ensure your team is engaging with every customer through a consultative sales approach to help them find exactly what they're looking for, and you do so with a "service first" mindset.
Loving Continuous Learning and Improvement: You love training and developing people. You lead the way for your team in continuously learning, broadening your knowledge of all things cannabis and kratom. You are always seeking ways for you, your team, and your store to improve.
Building a Team: You challenge your team with clear, attainable goals. You consistently coach providing real-time feedback. You celebrate outstanding performance, drive engagement, and motivate the team to bring out their best.
Completing routine tasks: The job entails long periods of standing, lifting and moving merchandise up to 15 lbs and occasionally lifting or moving merchandise up to 60 lbs. The job also entails cleaning and organizing store displays, storage areas, and restrooms, and includes stooping, bending, reaching, and twisting.
ABOUT YOU:
- You've previously led teams in a retail setting.
- You know how to drive success in yourself and others.
- You're available to work when our customers and team need you (evenings, weekends, and holidays).
- You love our products.
- You're as passionate about our company and culture as we are.
- You're at least 18 years of age.
ABOUT US:
- We're a values-driven company that has genuine care for our team members.
- We value diversity and embrace different perspectives and your individuality.
- We strive to create a culture of growth, innovation, and acceptance.
- We're a fast-growing company with plenty of opportunities for development and career advancement.
- We give up to 50% for team member discounts and new product samples.
- $20.50 per hour start rate + sales bonus eligible upon the completion of training.
- We have great health benefits, vision, dental, 401(k) with company match.
Benefits:
- Bonus Eligible
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance & ADD Policies
- Short Term Disability Insurance
- Paid Parental Leave
- 401 (k) with Company Match
- Paid Vacation
CBD Kratom does not discriminate based on age, gender identity, race, sexual orientation, disability, or national origin and actively welcomes all candidates from any culture or background.
- For a complete list of duties and responsibilities, please request a copy of the full job description.
Apply for this job with CBD Kratom
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Quality Roots Inc. is continuing to grow itself in the Michigan cannabis industry (no pun intended) and is excited to announce our next opening of a new cannabis dispensary coming to Waterford, MI.
We are currently looking for a Assistant Manager that is a cannabis knowledge expert to lead and undertake the responsibilities of daily operations in regards to staff, inventory and compliance standards.
The ideal candidate will inspire, respect and be able to provide educational cannabis sales information to customers, guests and other team members.
The Assistant Manager must be well educated in cannabis knowledge including but not limited to: industry knowledge, strain differences, the growth process, effects of cannabinoids, types of terpenes, cannabis weight measurements, physical effects on the body, THC versus CBD, concentrates, edibles, tinctures, types of devices to consume cannabis with, etc.
The goal is to delegate and engage with employees and customers to identify their needs, present and answer questions about products and services while also recommending solutions. Having a positive attitude and a desire to grow your career in the cannabis industry will make you successful in this role.
Responsibilities
- Monitoring the day to day operations of both retail front of house and inventory/receiving back of house with emphasis on controlling staff and store flow
- Review and assist the inventory manager and general manager in receiving all deliveries with diligence and accuracy in accordance with company and state regulations
- Create effective organization and information gathering for all inventory regarding special patient orders, employee patient samples, and weekly deals
- Learn the ins and outs of the point of sale system
- Assist with the cash audit process on a nightly and monthly basis, including but not limited to counting down drawers, making bank deposits, fulfilling change orders, etc.
- Track various sales metrics on a daily, weekly, and monthly basis
- Oversee employee scheduling and attendance
- Track employee disciplinary actions including marks against attendance, drawer offages, inventory discrepancies, etc.
- Assist with employee training and review process according to company SOPs
- Assist in conducting nightly and monthly inventory audits in accordance with company and state guidelines to ensure there is no diversion of inventory, and effectively respond to discrepancies
- Maintain records for all necessary documents: delivery and inventory manifests, nightly and weekly inventory counts, and other company reports
Skills
- Proven work experience as an Assistant or General Manager
- Retail Sales Representative, Sales Associate or similar role, cannabis experience preferred
- Understanding of the retail sales process. (Selling/Cashiering)
- Knowledge of inventory stocking procedures
- Basic math skills
- Excellent communication skills, capable of building trusting relationships with customers and fellow employees
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
Requirements
- High School Diploma or equivalent
- Must be 21+ years or older
- Inventory control experience is preferred
- METRC, FlowHub, and Cannabis seed to sale experience highly preferred
- Leadership and interpersonal skills
- Efficiency with technology and point of sale systems
- Strong math skills, proficiency using Microsoft Excel and Word
- Valid driver’s license
- Reliable transportation
- Must be willing to work days, night and weekend shifts
- All employees are required to submit to a background check
Job Type: Full-time
Pay: $42,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Waterford, MI: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your knowledge of/experience with cannabis if not reflected on your resume?
Experience:
- Cannabis: 1 year (Required)
- Management: 2 years (Required)
License/Certification:
- Drivers License (Required)
Work Location: One location
Apply for this job with Quality Roots, Inc.
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As our Assistant Store Manager, you aid Store Leaders in overseeing the daily operations of the store as needed. You train, coach, and motivate our Doyens (Sales Associates) to be the most knowledgeable, respected, and prominent persons in the field of cannabis and kratom.
You have a passion for driving sales and achieving brand standards. You bring our company values and culture to life every day for our team members and our customers.
You will complete our product knowledge training program and engage in ongoing training initiatives to receive a master's level education in cannabis and kratom. You will use this expertise to provide a consultative sales approach, coaching others to do the same, and helping guide customers to the best products for their needs, thus making their day better than before.
WHAT THE JOB ENTAILS:
Being a leader: You're all about motivating and inspiring the team. You're a role-model leader and you always hold associates accountable to standards.
Passion for driving results: You're an expert at driving sales and love coaching others on how to do the same. You maximize business opportunities to drive key performance indicators. You ensure your team is engaging with every customer through a consultative sales approach to help them find exactly what they're looking for, and you do so with a "service first" mindset.
Loving Continuous Learning and Improvement: You love training and developing people. You lead the way for your team in continuously learning, broadening your knowledge of all things cannabis and kratom. You are always seeking ways for you, your team, and your store to improve.
Building a Team: You challenge your team with clear, attainable goals. You consistently coach providing real-time feedback. You celebrate outstanding performance, drive engagement, and motivate the team to bring out their best.
ABOUT YOU:
- You've previously led teams in a retail setting.
- You know how to drive success in yourself and others.
- You're available to work when our customers and team need you (evenings, weekends, and holidays).
- You love our products.
- You're as passionate about our company and culture as we are.
- You're at least 18 years of age.
ABOUT US:
- We're a values-driven company that has a genuine care for our team members.
- We value diversity and embrace different perspectives and your individuality.
- We strive to create a culture of growth, innovation, and acceptance.
- We're a fast-growing company with plenty of opportunities for development and career advancement.
- We give up to 50% for team member discounts.
- $20.50 per hour start rate + sales bonus eligible upon the completion of training.
- We have great health benefits, vision, dental, 401(k) with company match.
Benefits:
- Bonus Eligible
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance & ADD Policies
- Short Term Disability Insurance
- Paid Parental Leave
- 401 (k) with Company Match
- Paid Vacation
CBD Kratom does not discriminate based on age, gender identity, race, sexual orientation, disability, or national origin and actively welcomes all candidates from any culture or background.
Apply for this job with CBD Kratom
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
As our Assistant Store Manager, you aid the Store Manager in overseeing the daily operations of the store as needed. You train, coach, and motivate our Doyens (Sales Associates) to be the most knowledgeable, respected, and prominent persons in the field of cannabis and kratom.
You have a passion for driving sales and achieving brand standards. You bring our company values and culture to life every day for our team members and our customers.
You will complete our product knowledge training program and engage in ongoing training initiatives to receive a master's level education in cannabis and kratom. You will use this expertise to provide a consultative sales approach, coaching others to do the same, and helping guide customers to the best products for their needs, thus making their day better than before.
WHAT THE JOB ENTAILS:
Being a leader: You're all about motivating and inspiring the team. You're a role-model leader and you always hold associates accountable to standards.
Passion for driving results: You're an expert at driving sales and love coaching others on how to do the same. You maximize business opportunities to drive key performance indicators. You ensure your team is engaging with every customer through a consultative sales approach to help them find exactly what they're looking for, and you do so with a "service first" mindset.
Loving Continuous Learning and Improvement: You love training and developing people. You lead the way for your team in continuously learning, broadening your knowledge of all things cannabis and kratom. You are always seeking ways for you, your team, and your store to improve.
Building a Team: You challenge your team with clear, attainable goals. You consistently coach providing real-time feedback. You celebrate outstanding performance, drive engagement, and motivate the team to bring out their best.
Completing routine tasks: The job entails long periods of standing, lifting and moving merchandise up to 15 lbs and occasionally lifting or moving merchandise up to 60 lbs. The job also entails cleaning and organizing store displays, storage areas, and restrooms, and includes stooping, bending, reaching, and twisting.
ABOUT YOU:
- You've previously led teams in a retail setting.
- You know how to drive success in yourself and others.
- You're available to work when our customers and team need you (evenings, weekends, and holidays).
- You love our products.
- You're as passionate about our company and culture as we are.
- You're at least 18 years of age.
ABOUT US:
- We're a values-driven company that has genuine care for our team members.
- We value diversity and embrace different perspectives and your individuality.
- We strive to create a culture of growth, innovation, and acceptance.
- We're a fast-growing company with plenty of opportunities for development and career advancement.
- We give up to 50% for team member discounts and new product samples.
- $20.50 per hour start rate + sales bonus eligible upon the completion of training.
- We have great health benefits, vision, dental, 401(k) with company match.
Benefits:
- Bonus Eligible
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance & ADD Policies
- Short Term Disability Insurance
- Paid Parental Leave
- 401 (k) with Company Match
- Paid Vacation
CBD Kratom does not discriminate based on age, gender identity, race, sexual orientation, disability, or national origin and actively welcomes all candidates from any culture or background.
- For a complete list of duties and responsibilities, please request a copy of the full job description.
Apply for this job with CBD Kratom
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
As our Assistant Store Manager, you aid the Store Manager in overseeing the daily operations of the store as needed. You train, coach, and motivate our Doyens (Sales Associates) to be the most knowledgeable, respected, and prominent persons in the field of cannabis and kratom.
You have a passion for driving sales and achieving brand standards. You bring our company values and culture to life every day for our team members and our customers.
You will complete our product knowledge training program and engage in ongoing training initiatives to receive a master's level education in cannabis and kratom. You will use this expertise to provide a consultative sales approach, coaching others to do the same, and helping guide customers to the best products for their needs, thus making their day better than before.
WHAT THE JOB ENTAILS:
Being a leader: You're all about motivating and inspiring the team. You're a role-model leader and you always hold associates accountable to standards.
Passion for driving results: You're an expert at driving sales and love coaching others on how to do the same. You maximize business opportunities to drive key performance indicators. You ensure your team is engaging with every customer through a consultative sales approach to help them find exactly what they're looking for, and you do so with a "service first" mindset.
Loving Continuous Learning and Improvement: You love training and developing people. You lead the way for your team in continuously learning, broadening your knowledge of all things cannabis and kratom. You are always seeking ways for you, your team, and your store to improve.
Building a Team: You challenge your team with clear, attainable goals. You consistently coach providing real-time feedback. You celebrate outstanding performance, drive engagement, and motivate the team to bring out their best.
Completing routine tasks: The job entails long periods of standing, lifting and moving merchandise up to 15 lbs and occasionally lifting or moving merchandise up to 60 lbs. The job also entails cleaning and organizing store displays, storage areas, and restrooms, and includes stooping, bending, reaching, and twisting.
ABOUT YOU:
- You've previously led teams in a retail setting.
- You know how to drive success in yourself and others.
- You're available to work when our customers and team need you (evenings, weekends, and holidays).
- You love our products.
- You're as passionate about our company and culture as we are.
- You're at least 18 years of age.
ABOUT US:
- We're a values-driven company that has genuine care for our team members.
- We value diversity and embrace different perspectives and your individuality.
- We strive to create a culture of growth, innovation, and acceptance.
- We're a fast-growing company with plenty of opportunities for development and career advancement.
- We give up to 50% for team member discounts and new product samples.
- $20.50 per hour start rate + sales bonus eligible upon the completion of training.
- We have great health benefits, vision, dental, 401(k) with company match.
Benefits:
- Bonus Eligible
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance & ADD Policies
- Short Term Disability Insurance
- Paid Parental Leave
- 401 (k) with Company Match
- Paid Vacation
CBD Kratom does not discriminate based on age, gender identity, race, sexual orientation, disability, or national origin and actively welcomes all candidates from any culture or background.
- For a complete list of duties and responsibilities, please request a copy of the full job description.
Apply for this job with CBD Kratom
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Assistant General Manager of Dispensary
Ethos Cannabis
Website: www.ethoscannabis.com
Company Overview:
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Ohio, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.
Position Summary/Objective:
The Assistant General Manager of Dispensary is responsible for assisting in managing a team of dispensary employees for the Company's cannabis dispensary retail store. This position will involve supporting the General Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Assistant General Manager will serve as a General-Manager-in-Training, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Assistant General Manager will operate the store in absence of the General Manager.
We are seeking a passionate, driven, detailed-oriented and collaborative Assistant General Manager of Dispensary to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all patients and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is necessary.
Responsibilities:
- Understand and assist the General Manager with weekly and monthly sales information
- Assist the General Manager with employee schedules and managing employee work hours and vacation request
- Assist with training of all new employees as well as the re-training of existing employees when needed
- Motivate and work together with General Manager and employees to meet and exceed sales goals
- Assist with performance reviews of dispensary employees on a regular basis
- Inform employees of new updates and general developments in the Company
- Support the General Manager in evaluating applicants by discussing job requirements and applicant qualifications with human resources; interview applicants on a consistent set of criteria
- Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system
- Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
- Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors
- Strive to become familiar and proficient at all other tasks and duties of the General Manager
- Assist General Manager with regular and random inventory counts of medical cannabis, ancillary products, and dispensing supplies
- Accommodate scheduling expectations by supervising retail dispensary store a minimum of 40 hours per week, including weekend, evening, and holiday shifts
- Supervise dispensary Product Associates during General Manager's absence or when directed
- Complete other duties as assigned by General Manager
- Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order
- Lead initiatives, dispensary strategies, and specific projects at the dispensary level that may be assigned by the General Manager
- Report directly to the General Manager of Dispensary
Qualifications:
Education:
- Minimum of a bachelor's degree required
Work Experience:
- Previous experience in a cannabis retail environment is required
- Thorough understanding of state and local medical Cannabis laws and regulations, and how they apply to the operations of the Company is preferred
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
- Experience in inventory management and reconciliation
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Exceptional team building, communication and people skills
- Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required
- Strong attention to detail, organization skills, and time management abilities
- High level of integrity and a strong work ethic
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
- Minimum of 21 years of age
- Possess valid driver's license or state ID card; authorized to work in the U.S.
Compensation:
- Annual salary with additional incentive compensation
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Apply for this job with Ethos Cannabis
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
COMPANY OVERVIEW
Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
The Assistant Dispensary Manager of Sunnyside* College Street - Jacksonville Beach, FL is responsible for assisting in the management of all day-to-day operations of the dispensary in accordance with state law and Company standards. This position will provide support and oversight of all dispensary staff, including talent selection, training, coaching, development, and enforcing adherence to standard operating procedures. The Assistant Manager should champion a strong culture that aligns with the company's core values and mission to normalize, professionalize, and revolutionize cannabis. The Assistant Manager is responsible for inventory management, building customer loyalty, ensuring compliance with state regulations, and maintaining a safe and clean work environment.
At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As Assistant Dispensary Manager, you will have:
- Experience leading and managing a team of hourly members; skills include recruiting, onboarding, training, managing employee relations and coaching.
- The opportunity to build on retail business fundamentals to include effective scheduling, identifying sales trends, and business writing & reporting.
- Skills in conflict resolution, self-discipline, critical thinking and problem solving.
- Skills in interviewing, talent selection and talent management of hourly team members.
- Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service!
WHO YOU ARE
- You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team's success!
- You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.
- You inspire others! You are a leader who has a passion for coaching, developing, and influencing your teams!
- You hold yourself to a high level of integrity and lead by example. In an industry that is highly regulated, we trust in our employee's commitment to always do the right thing.
CORE JOB DUTIES
People Management:
- Develop, coach, and inspire employees to achieve individual and team goals through regular feedback inclusive of recurring performance discussions and career development planning.
- Assist Human Resources and leadership in managing employee relations issues.
- Participate in staffing and recruiting efforts.
- Create and communicate an effective weekly labor schedule to ensure adequate staffing while considering Sunnyside guidelines and applicable labor laws.
- Respond to all employee's questions, concerns or suggestions and communicate resource needs to management; solicit feedback and assist in implementing resolutions.
- Communicate any regulatory changes and their implications to staff.
- Ensure a clean and safe environment for employees and customers.
- Facilitate training and onboarding of team members, including coaching on selling and cross-selling techniques.
Sales & Operational Excellence:
- Perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and reporting, and delivery operations where applicable) on busiest shifts.
- Manage and delegate daily operations while navigating operational challenges and escalations.
- Create and deliver accurate recaps and reports to management.
- Resolve any escalated cash, POS or product discrepancies.
- Maintain accurate records of all dispensary activities including daily cash reconciliations, customers records, sales, deliveries and returns.
- Support outreach efforts/community partnerships to build a positive image within the community, drive brand awareness, and draw new patients.
- Ensure compliance to all company policies, procedures, state and local laws.
- Assist management and Compliance teams in any state inspections or audits.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- High School Diploma or equivalent.
- 2-3 years' experience in retail management or comparable experience with teams of 5+ employees; Cannabis experience preferred.
- Excellent and demonstrated training experience
- Excellent customer service and conflict management skills
- Demonstrated ability to learn, apply and teach technical, product-related information in a professional consultative manner
- Proficient in MS Office, Highly Proficient in MS Excel with experience in data entry and data management
- Strong business acumen including excellent communication, interpersonal, and persuasive skills
- A high level of integrity, personal motivation, and sense of urgency
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
ADDITIONAL REQUIREMENTS
- Must comply with all legal or company regulations for working in the industry
- Must be 21 years or older to apply
- After-hours work required
- Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Apply for this job with Sunnyside
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.
IN A NUTSHELL…
The Assistant Operations Manager is an enthusiastic leader who supports the team in delivering exceptional customer service with a drive to achieve results while fostering a fun and inspiring environment.
This role is with Surterra wellness, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (a Joint Venture with Cookies) and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.
WHAT YOU WILL BE DOING
Service
- Maintain a strong presence on the floor to build relationships with customers, support and develop the team and drive revenue.
- Serves as a role-model and resource for store staff concerning products and services, policies and procedures, industry news, and changes in regulations.
Sales/Financial
- Responsible for driving sales to meet and exceed targets. Assist the Store Manager in meeting all financial goals, including management of the P+L, payroll, and store budgets.
- Successfully prepare for and support company driven promotions and launches to meet and exceed sales targets and deliver the best experience possible for customers.
Leadership & Education
- Continuously train, coach, and provide qualitative feedback using the performance management process to improve team engagement and performance.
- Provide training to ensure all store processes align with Standard Operating Procedures, safe practices, cannabis knowledge, and customer service goals.
Operations
- Responsible for the store's daily presentation including visual direction.
- Responsible for reading, interpreting, and communicating messages from Corporate Store Operations and takes proper action including updates bulletin boards and other communication avenues in store.
- Responsible for staff time management including timekeeping, scheduling, and creating store schedules. Partner with the Store Manager to ensure staffing is prioritized to provide optimal schedules and ensure the best customer service is provided.
- Responsible for organization of all areas back of house which includes managing the supply budget, inventory oversight and maintaining stock levels.
- Conducts audits and maintain accurate records of all activities including customer records and enforce a culture of compliance for all activities with strict adherence to the State of Florida Office of Compassionate Use and Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies.
EXPERIENCE AND SKILLS YOU'LL BRING
Required
- Age 21 or over
- High School Diploma or equivalent
- Valid Government-Issued Photo ID
- 1-2 years of supervisory experience
- Microsoft Office Suite proficient to advance level
- Must be flexible regarding work schedule, including evenings, weekends, and holidays
- Strong attention to detail and ability to multitask, plan, prioritize, and manage time effectively
- Excellent verbal and written communication skills with an ability to influence others
- Demonstrate independent, strategic thinking and business acumen, proven ability to analyze sales data and create effective action plans
Preferred
- Proven operations, retail, and cannabis industry experience
PHYSICAL REQUIREMENTS
- Must be able to remain in a stationary position
- Ability to assist with lifting stock and materials
- Routine use of standard office equipment such as computers, phones, or photocopiers.
- Occasionally positions self to retrieve product or materials in the store, including accessing shelving in the storage area.
YOU WILL BE SUCCESSFUL IF YOU…
- Are self-motivated; micro-managing isn't fun for anyone
- Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
- Can work fast and be flexible; our industry is always changing
- Play nice with others; we collaborate with each other a lot
- Think creatively; sometimes, the "traditional" solution isn't the best one
WHAT YOU GET
- Employee discount
- Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
- Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
- Tuition Reimbursement Programs
- Pet Insurance
- Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES
Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
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At TerrAscend and Keystone Canna Remedies, we are on a mission to shape the future of the cannabis industry by creating leading marijuana-based therapies for patients and developing premium products for legalized adult recreational use. We are one of the largest and fastest growing multi-state, vertically integrated cannabis operators in North America. We’re on a roll and are just getting started!
It’s a Joint Effort
We believe that How We Work Together Matters. Our priority is to assemble a team that believes not just in what we do but how and why we do it. Our most successful team members know that being of service to our patients, our customers, and each other is what separates us from other organizations. Our continued success is dependent upon bringing together the brightest minds in business with best-in-class cultivation and elevated patient and customer experiences, so we continue to set the standard for the industry.
Sound like weed be a good fit? Here’s where you come in.
Our next Assistant General Manager (AGM) is responsible for effective performance management and execution of retail operations including merchandising, staffing, and patient order fulfillment processes. The AGM works closely with the General Manager to drive successful business management and financial performance of the dispensary.
To Be Blunt
You will be challenged to work strategically and tactically to do ensure our dispensary offers the best-in-class patient experience.
- One minute you will be onboarding a new team member and adjusting schedules
- The next minute assisting a patient with a complex question around product application
- And the next minute auditing our inventory and cash levels for the week
Regardless of the task, it’s critical you have strong situational awareness and EQ as you’ll work within a diverse team in the organization
Where you’ll be planted
This position will be on-site in our Stroudsburg, PA dispensary.
Our hours of operation are: Mon-Sat 9am - 8pm; Sunday 10am-5pm
This role will require availability during nights, weekends, and some holidays.
What We’re High On
We value diverse skillsets, talents, and experiences. To be successful in this role we know you’ll need:
- Minimum of one (1) year of management experience in retail, restaurant, food, or other service industry with responsibility for financial results
- Cannabis experience a major plus
- Excellent leadership and coaching skills; empathy and understanding of your team; servant-leadership experience
- Proven track record of working effectively with customers/patients (5+ years preferred)
- Ability to create and maintain a customer-focused culture
Physical Requirements
- Able to push, pull, lift, or move a minimum of 50 lbs.
- Capable of sitting, standing, kneeling, bending, squatting, and/or walking for extended periods of time
- Able to handle cash or card transactions with patients using an electronic processing system
Benefits (full-time employees eligible):
- Employee Discount (all employees eligible)
- Paid Time Off
- Health, vision, and dental insurance (with telehealth option)
- 401k with 4% company matching (100% vested immediately)
- Employee Assistance Program
- Paid Parental Leave
- Life Insurance
- Short & Long Term Disability
*** Background Check Requirement ***
As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.
EEO Statement
At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants.
TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.
Disclaimer
This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.
This organization participates in E-Verify.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.
Esta OrganizaciĂłn Participa en E-Verify.
Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Si E-Verify no puede confirmar que usted está autorizado para trabajar, este empleador está requerido a darle instrucciones por escrito y una oportunidad de contactar al Departamento de Seguridad Nacional (DHS) o a la Administración del Seguro Social (SSA) para que pueda empezar a resolver el problema antes de que el empleador pueda tomar cualquier acción en su contra, incluyendo la terminación de su empleo. Los empleadores sólo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Para más información sobre E-Verify, o si usted cree que su empleador ha violado sus responsabilidades de E-Verify, por favor contacte a DHS.
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Sanctuary Medicinals in Miami, FL is looking for one Florida assistant general manager (AGM) to join our team. Our ideal candidate is a self-starter, motivated, and engaged.
The most essential skill and duty of any Assistant General Manager (AGM) at Sanctuary is to help the General Manager (GM) provide an environment that delights not only the patient but also the team they lead. This leader will assist in the hiring/terminations, development, and training of all Medical Marijuana Treatment Center (MMTC) personnel, requiring bold decision-making and leadership skills in line with the company vision. In the absence of the GM, the AGM will be the acting leader of the store. AGM's are responsible for maintaining the operations and profitability of a MMTC in the State of Florida, while strongly supporting the General Manager in attaining goals such as sales estimates and revenue projections, among other duties.
Assistant General Manager Responsibilities:
Assisting in the recruiting, developing, and terminating - MODs, and MMTC Associates
Ensuring operational excellence within their location through inventory and labor controls.
Serves as a Brand Ambassador by bringing your love and passion for cannabis, the Sanctuary brand, and customer service together in service of our patients.
Celebrates and recognizes successful moments every day. Ensuring that marketing efforts and displays are consistent in their location.
Helping attain location goals such as sales estimates and revenue projections.
Ensuring that the location under their supervision adheres to company and industry compliance and regulations.
Ensuring that the location meets company and industry safety and cleanliness standards.
Helping manage a budget and ensuring that the location operates within that budget.
Helping monitor location's P&L reports, managing payroll, and overhead costs.
Addressing operational problems that arise and appraising GM.
Ensuring that customer service levels are consistently excellent at their location.
Seeks to become familiar and proficient at all other tasks and duties of the General Manager
Making recommendations to GM when required.
General Manager Requirements:
*Preferred* Bachelor's degree (B.A. / B.S.) from a four-year college/university; and 2 years of retail management experience, leading in a high-volume retail sales environment or equivalent combination of education.
Quantitative aptitude and experience managing budgets and leading teams of professionals.
Leadership and decision-making ability.
Excellent time management and organizational skills.
Exceptional interpersonal skills.
Excellent written and verbal communication.
Analytical mindset and problem-solving skills.
Additional Requirements:
Must be a minimum of 21 years of age.
Must be and remain compliant with any and all legal or company regulations for working in the industry.
Must pass all required background and fingerprint checks.
We are looking forward to reading your application!
Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.
About Sanctuary Medicinals: Dear Future Team Member: First and foremost we are an accepting and inclusive group who loves cannabis and know how to work hard, work together and achieve results! All applicants must be positive team players of strong morale character in order to join our team of champions! Sanctuary prides itself on cultivating premium quality marijuana. We are a compassionate group of New England citizens who believe that this goal can only be accomplished through a caring, trusting, and knowledgeable approach. We offer a wide range of products to accommodate individual preferences and needs from tinctures, edibles, topicals to concentrates. Our friendly and caring staff is here to help you understand how cannabis works and what is the best strain for you. A true sanctuary, free from harm, judgement, and prejudice.
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The Assistant Manager leads day-to-day retail operations. Serves as a resource for employees, customers, and patients to ensure an exceptional customer experience.
KEY DUTIES AND RESPONSIBILITIES:
- Leads all recreational and medical cannabis sales operations
- Leads daily store opening and closing procedures
- Assists Store Manager with leading goals and objectives throughout daily operations
- Provides escalated guidance to customers as needed including resolving customer complaints
- Assists with workforce and performance management efforts including hiring, onboarding, training, mentoring, and evaluating employee performance
- Assists with ensuring that processes and procedures are compliant to internal policies and standards as well as local and state regulations
- Performs daily cash verifications and recordings
- Leads intake of deliveries, transfers, and inventory management
- Greets and checks in customers and patients
- Engages with patients and customers to understand their wellness needs and recommends products
- Educates customers and patients on benefits of cannabis products
- Maintains the cleanliness and organization of the store including organizing products and inventory, sweeping, mopping, and dusting
- Performs sales transactions including cash handling, using POS system, and compliantly packaging and labeling products
- Enters or modifies customer/patient information in POS System
- Assists with managing team schedules to ensure proper coverage
- Assists with ordering supplies
- Assists with store audits
- Secures and organizes all patient files
- Other duties as assigned
REQUIRED QUALIFICATIONS:
- 6 months of customer service and/or sales experience
- 6 months of experience utilizing METRC
- Experience with retail POS systems
- High school diploma, GED, or equivalent education
- Must hold or obtain a valid Colorado Marijuana Enforcement Division (MED) Employee Badge
- Strong verbal communication skills
- Strong customer service skills
- Strong critical thinking and problem-solving skills
PREFERRED QUALIFICATIONS:
- 2 years of customer service and/or sales experience
- Experience with Cova POS system
- Cannabis knowledge or cannabis industry experience
- Proficiency using Google Suite and/or Microsoft Office programs including Gmail, Calendar Docs, Sheets, Word, and Excel
- Knowledge of local and state laws related to cannabis sales including Marijuana Enforcement Division (MED) regulations
COMPENSATION DETAILS:
- Pay Range: $22.00 to $24.00; actual pay will be determined based on qualifications
- Cash Tip Eligible
- Accrue paid time off (PTO) immediately; starting at 2.5 weeks per year
- Health, Dental, and Vision insurance plans are available
- Supplementary insurance plans are available including Life, Disability, Accident, and Critical Illness
- 401k and ROTH 401k plans
Native Roots Cannabis Co. is aware that fake job postings, job interviews, and job offers are being promoted, mainly on social media. Native Roots will only make a job offer to a candidate once the candidate has submitted a job application and participated in a face-to-face interview. Native Roots will never request payment or require candidates to submit a check or other form of financial information during the recruitment/onboarding process. All email correspondence from Native Roots will end in “@nativerootsdispensary.com”. If you have any questions, please visit the Native Roots careers website at https://nativeroots.applytojob.com/ or contact [email protected].
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Who We Are
Leiffa Brands is an innovative and inclusive cannabis cultivator, solventless extractor, and medical/recreational dispensary. It is our purpose to protect the communal and inclusive characteristics of the cannabis plant by putting people at the center of the cannabis experience. We use science, technology, and education to provide safe and accessible cannabis products to a wide variety of individuals
Position Summary
Leiffa’s new Med/Rec Dispensary, located in Lakewood, CO is a rapidly growing dispensary seeking a full-time Dispensary Assistant Manager to join our team. The right candidate for this role is a natural leader and team player, with exceptional interpersonal skills. They assist in all aspects of daily operations and will use their prior experience in supervisory or management roles as well as their extensive knowledge of flower and solventless products to train, motivate, and support the entire team in order to build and sustain a first-class customer experience as we continue to grow our business.
What You Bring
- A commitment to Leiffa’s mission of educating patients on the value of cannabis as a staple of a healthy diet and healthy life
- A team player mentality with a strong work ethic and positive attitude
- A genuine enthusiasm for and desire to learn more about cannabis products and the industry
- A self-starter with a creative, resourceful, “can do” approach
- A natural ability to lead, manage, and motivate a team
- An excellent delegator and mediator with exceptional interpersonal skills
Key Position Responsibilities
- Train and motivate the team in alignment with Leiffa’s vision and mission
- Oversee team members on a daily basis and ensure adherence to operational guidelines and standards
- Work with the Dispensary Manager to support with the coordination and execution of employee onboarding, initial, and ongoing training
- Assist with employee scheduling needs understanding the potential of needing to be on-call to respond to emergency situations such as scheduling issues and covering a vacant shift
- Manage METRC access for the team and handle adjustments as needed
- Coordinate and manage incoming and outgoing package delivery at the dispensary
- Handle cash drop as needed
- Respond to patient concerns and complaints in a professional and effective manner
- Complete daily opening and closing procedures to ensure reconciliation of daily intake, and that all team members have what they need
- Welcome and support all patients in an efficient, professional, friendly, and informative manner with the goal of creating a positive, safe, clean, and caring experience that meets their needs
- Support the receptionist and team with incoming phone calls, providing information in an efficient and friendly manner as needed
- Check State IDs, medical cards, and maintain overall compliance with all MED, local, and federal cannabis laws and regulations
- Assist with inventory management as needed to ensure the dispensary remains adequately stocked
- Prepare and maintain product displays and signage, and assist with restocking and packaging products, labeling store merchandise, etc.
- Other duties as assigned
Minimum Position Qualifications
- Strong customer service skills
- 1+ years of supervisory or management experience
- Extensive knowledge of MED, local, and federal rules and regulations
- General computer knowledge and skills
- In depth knowledge and understanding of METRC
- Must have a Colorado MED badge
- Ability to work well as part of a team or independently
- 1+ years of cannabis industry experience required
- Ability to stand for long periods of time
- Ability to lift and carry boxes of product up to 50 lbs in weight
If this sounds like a fit, please submit a letter of interest and your resume. We look forward to hearing from you!
We are an Equal Employment Opportunity Employer.Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Weekend availability
COVID-19 considerations:
To keep our employees and patients as safe as possible, we've provided masks, gloves, and hand sanitizer.
Application Question(s):
- Describe your work ethic
- Describe your management style
- Do you have your own reliable transportation?
Experience:
- Management: 1 year (Required)
- METRC: 1 year (Preferred)
License/Certification:
- MED Badge (Required)
Work Location: One location
Apply for this job with Leiffa
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Sanctuary Medicinals in Daytona Beach, FL is looking for one Assistant General Manager (AGM) to join our team. Our ideal candidate is self-driven, punctual, and reliable.
The most essential skill and duty of any Assistant General Manager (AGM) at Sanctuary is to help the General Manager (GM) provide an environment that delights not only the patient, but also the team they lead. This leader will assist in the hiring/terminations, development, and training of all Medical Marijuana Treatment Center (MMTC) personnel, requiring bold decision-making and leadership skills in line with the company vision. In the absence of the GM the AGM will be the acting leadership of the store. AGM's are responsible for maintaining the operations and profitability of a MMTC in the State of Florida, while strongly supporting the General Manager in attaining goals such as sales estimates and revenue projections, among other duties.
Assistant General Manager Responsibilities:
Assisting in the recruiting, developing, and terminating - MODs, and MMTC Associates
Ensuring operational excellence within their location though inventory and labor controls.
Serves as a Brand Ambassador by bringing your love and passion for cannabis, the Sanctuary brand, and customer service together in service of our patients.
Celebrates and recognizes successful moments every day. Ensuring that marketing efforts and displays are consistent in their location.
Helping attain location goals such as sales estimates and revenue projections.
Ensuring that the location under their supervision adheres to company and industry compliance and regulations.
Ensuring that location meets company and industry safety and cleanliness standards.
Helping manage a budget and ensuring that the location operates within that budget.
Helping monitor locations P&L reports, managing payroll and overhead costs.
Addressing operational problems that arise and appraising GM.
Ensuring that customer service levels are consistently excellent at their location.
Seeks to become familiar and proficient at all other tasks and duties of the General Manager
Making recommendations to GM when required.
General Manager Requirements:
*Preferred* Bachelor's degree (B.A. / B.S.) from a four-year college / university; and 2 years of retail management experience, leading in a high-volume retail sales environment or equivalent combination of education.
Quantitative aptitude and experience managing budgets and leading teams of professionals.
Leadership and decision-making ability.
Excellent time management and organizational skills.
Exceptional interpersonal skills.
Excellent written and verbal communication.
Analytical mindset and problem-solving skills.
Additional Requirements:
Must be a minimum of 21 years of age.
Must be and remain compliant with any and all legal or company regulations for working in the industry.
Must pass all required background and fingerprint checks.
We are looking forward to reading your application!
Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.
About Sanctuary Medicinals: Dear Future Team Member: First and foremost we are an accepting and inclusive group who loves cannabis and know how to work hard, work together and achieve results! All applicants must be positive team players of strong morale character in order to join our team of champions! Sanctuary prides itself on cultivating premium quality marijuana. We are a compassionate group of New England citizens who believe that this goal can only be accomplished through a caring, trusting, and knowledgeable approach. We offer a wide range of products to accommodate individual preferences and needs from tinctures, edibles, topicals to concentrates. Our friendly and caring staff is here to help you understand how cannabis works and what is the best strain for you. A true sanctuary, free from harm, judgement, and prejudice.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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Apply for this job with Sanctuary Medicinals
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Sanctuary Medicinals in Miami, FL is looking for one Florida assistant general manager (AGM) to join our team. Our ideal candidate is a self-starter, motivated, and engaged.
The most essential skill and duty of any Assistant General Manager (AGM) at Sanctuary is to help the General Manager (GM) provide an environment that delights not only the patient but also the team they lead. This leader will assist in the hiring/terminations, development, and training of all Medical Marijuana Treatment Center (MMTC) personnel, requiring bold decision-making and leadership skills in line with the company vision. In the absence of the GM, the AGM will be the acting leader of the store. AGM's are responsible for maintaining the operations and profitability of a MMTC in the State of Florida, while strongly supporting the General Manager in attaining goals such as sales estimates and revenue projections, among other duties.
Assistant General Manager Responsibilities:
Assisting in the recruiting, developing, and terminating - MODs, and MMTC Associates
Ensuring operational excellence within their location through inventory and labor controls.
Serves as a Brand Ambassador by bringing your love and passion for cannabis, the Sanctuary brand, and customer service together in service of our patients.
Celebrates and recognizes successful moments every day. Ensuring that marketing efforts and displays are consistent in their location.
Helping attain location goals such as sales estimates and revenue projections.
Ensuring that the location under their supervision adheres to company and industry compliance and regulations.
Ensuring that the location meets company and industry safety and cleanliness standards.
Helping manage a budget and ensuring that the location operates within that budget.
Helping monitor location's P&L reports, managing payroll, and overhead costs.
Addressing operational problems that arise and appraising GM.
Ensuring that customer service levels are consistently excellent at their location.
Seeks to become familiar and proficient at all other tasks and duties of the General Manager
Making recommendations to GM when required.
General Manager Requirements:
*Preferred* Bachelor's degree (B.A. / B.S.) from a four-year college/university; and 2 years of retail management experience, leading in a high-volume retail sales environment or equivalent combination of education.
Quantitative aptitude and experience managing budgets and leading teams of professionals.
Leadership and decision-making ability.
Excellent time management and organizational skills.
Exceptional interpersonal skills.
Excellent written and verbal communication.
Analytical mindset and problem-solving skills.
Additional Requirements:
Must be a minimum of 21 years of age.
Must be and remain compliant with any and all legal or company regulations for working in the industry.
Must pass all required background and fingerprint checks.
We are looking forward to reading your application!
Available shifts and compensation: We have available shifts all days of the week. Compensation is $20.00 - $26.00/hour.
About Sanctuary Medicinals: Dear Future Team Member: First and foremost we are an accepting and inclusive group who loves cannabis and know how to work hard, work together and achieve results! All applicants must be positive team players of strong morale character in order to join our team of champions! Sanctuary prides itself on cultivating premium quality marijuana. We are a compassionate group of New England citizens who believe that this goal can only be accomplished through a caring, trusting, and knowledgeable approach. We offer a wide range of products to accommodate individual preferences and needs from tinctures, edibles, topicals to concentrates. Our friendly and caring staff is here to help you understand how cannabis works and what is the best strain for you. A true sanctuary, free from harm, judgement, and prejudice.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
Apply for this job with Sanctuary Medicinals
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The goal of the Dispensary Manager is to enhance the customer experience at the dispensary and drive sales while promoting a positive work environment geared towards growth and development. As the Dispensary Manager, you will be responsible for the day-to-day operations at the retail level which includes: hiring, onboarding, scheduling, operations, cash handling, inventory and compliance. The role requires strong leadership skills to develop the customer service skills of your staff and in turn develop strong relationships with clientele and increase sales.
Job responsibilities:
- Hire & train a passionate staff through mentorship and development.
- Improve processes to promote growth of the company.
- Budget operating costs and P&L responsibilities.
- Use of software tracking systems.
- Oversee inventory and vendor relations.
- Cash handling.
- Handle customer and employee concerns.
- Familiarity with product knowledge and recommendations.
- Maintain the facility.
- Create an inviting environment to gain new customers and increase returning clientele.
- Provide support with multiple employee initiatives and team building.
- Create systems for a smooth running store that promotes the brand's mission and upholds regulations.
- MUST BE 21+
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 10 hour shift
- 8 hour shift
Ability to commute/relocate:
- Dumont, CO 80436: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 2 years (Required)
Work Location: One location
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Join the Team!
About the Company
Sunrise is a patient focused vertically integrated cannabis business bringing together the experience of seasoned operators and strong local partners with deep community ties. The Company was awarded the maximum allowed three cultivation licenses, a manufacturing license and the maximum allowed five dispensary licenses, making it a leader in the state.
Our guiding principle is “Patients First.” The best interest of patients drives everything we do. We believe that without the trust and confidence of patients, we are nothing. One of our primary objectives is to improve patients’ quality of life every day by providing them with access to a range of high quality products at affordable prices.
The Opportunity
Sunrise Medical Marijuana Dispensary in Maryville is looking for a dynamic and resourceful leader for the role of Assistant Dispensary Manager. The Assistant Dispensary Manager will assist the Dispensary Manager in leading daily operations of our facility. Additionally, The Assistant Dispensary Manager will work with the team to ensure compliance with local regulations and laws. We are looking for talented leaders to assist in leading our Maryville location.This is an exciting opportunity to join the industry and create a positive impact on the community!
Job Description
The Assistant Dispensary Manager is a full time role and will be responsible for assisting in leading successful operations of the facility. This role will be key to maintaining the organizational values of Sunrise, ensuring all procedures and processes are followed, driving performance and fostering a team focused on providing exceptional customer service. Duties will include but not be limited to the following;
- Provides support for all dispensary employees, including schedules, training, policy and procedures implementation, facility maintenance, weekly observations and feedback of staff and performance improvement
- Assist with the ordering and receiving of all inventory and products, all menus are up to date and all products displayed properly
- Assist with maintaining up to date records and ensuring that all operations are in compliance with local and state laws
- Works closely with Dispensary Manager on employee development and contribute to fostering an environment of collaboration and communication
- Assist in developing, communicating, and implementing strategies to leverage company resources, reduce costs, and grow business
- Assist in communicating business priorities and aligning team to meet goals and objectives
- Protect Sunrise assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, compliance and loss prevention
- Be proficient in, and ensure compliance with Sunrise policies, regulations adherence, procedures, and compliance standards
Qualifications:
- Must be over 21 years of age
- Able to obtain a Missouri Medical Marijuana Agent Card
- Bachelor’s degree or relevant experience
- Must have understanding of hospitality practices and leadership principles
- Able to walk and stand for long periods of time, bend and lift over 50 lbs. comfortably
- Must able to work a varied schedule including nights and weekends
- Knowledgeable of the Medical Marijuana industry and medical marijuana products
- Must be able to speak English fluently; additional languages preferred
- 1+ years prior management experience including payroll responsibilities
- Proven ability to meet performance goals and metrics
- Ethical and conscientious individual who leads with integrity
- Must be an excellent communicator
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekend availability
Experience:
- Customer service: 1 year (Required)
Work Location: One location
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About Levels Cannabis:
Born and built in Michigan, the Levels team has been at the center of the state’s pro-cannabis movement for more than a decade. For us, it’s not just about a passion for cannabis–it’s a higher calling.
GENERAL PURPOSE OF JOB:
An Assistant Manager is responsible for implementing workflow procedures based on direction from the company’s General Manager. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Excellent verbal and written communication skills
- Passionate about superior customer service
- Demonstrated problem solving ability, negotiation skills, and effective complaint resolution.
- Ability to work as a member of a team.
- Maintain working knowledge of relevant state and federal laws regarding marijuana in the state of Michigan.
- Cash handling.
- Ability to master point of sale software.
- Ability to perform tasks that involve prolonged standing and walking.
- Enforcement of company policies.
- Perform Inventory counts and store audits.
- Ability to fill in for other positions as needed.
- Additional duties as assigned.
EDUCATION AND/OR EXPERIENCE:
High school diploma or GED
Qualification:
Must be at least 21 years old and a resident of Michigan.
Must be able to work a full-time schedule that will include weekends, evenings, and holiday shifts.
Must have reliable transportation.
Must have cash handling experience. Strong customer service background is preferred.
Point of sale experience preferred.
Must be able to pass a background check.
Levels Cannabis provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Required)
Work Location: One location
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COMPANY OVERVIEW
Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
The Assistant Dispensary Manager of Sunnyside* Lake Worth, FL is responsible for assisting in the management of all day-to-day operations of the dispensary in accordance with state law and Company standards. This position will provide support and oversight of all dispensary staff, including talent selection, training, coaching, development, and enforcing adherence to standard operating procedures. The Assistant Manager should champion a strong culture that aligns with the company's core values and mission to normalize, professionalize, and revolutionize cannabis. The Assistant Manager is responsible for inventory management, building customer loyalty, ensuring compliance with state regulations, and maintaining a safe and clean work environment.
At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As Assistant Dispensary Manager, you will have:
- Experience leading and managing a team of hourly members; skills include recruiting, onboarding, training, managing employee relations and coaching.
- The opportunity to build on retail business fundamentals to include effective scheduling, identifying sales trends, and business writing & reporting.
- Skills in conflict resolution, self-discipline, critical thinking and problem solving.
- Skills in interviewing, talent selection and talent management of hourly team members.
- Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service!
WHO YOU ARE
- You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team's success!
- You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.
- You inspire others! You are a leader who has a passion for coaching, developing, and influencing your teams!
- You hold yourself to a high level of integrity and lead by example. In an industry that is highly regulated, we trust in our employee's commitment to always do the right thing.
CORE JOB DUTIES
People Management:
- Develop, coach, and inspire employees to achieve individual and team goals through regular feedback inclusive of recurring performance discussions and career development planning.
- Assist Human Resources and leadership in managing employee relations issues.
- Participate in staffing and recruiting efforts.
- Create and communicate an effective weekly labor schedule to ensure adequate staffing while considering Sunnyside guidelines and applicable labor laws.
- Respond to all employee's questions, concerns or suggestions and communicate resource needs to management; solicit feedback and assist in implementing resolutions.
- Communicate any regulatory changes and their implications to staff.
- Ensure a clean and safe environment for employees and customers.
- Facilitate training and onboarding of team members, including coaching on selling and cross-selling techniques.
Sales & Operational Excellence:
- Perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and reporting, and delivery operations where applicable) on busiest shifts.
- Manage and delegate daily operations while navigating operational challenges and escalations.
- Create and deliver accurate recaps and reports to management.
- Resolve any escalated cash, POS or product discrepancies.
- Maintain accurate records of all dispensary activities including daily cash reconciliations, customers records, sales, deliveries and returns.
- Support outreach efforts/community partnerships to build a positive image within the community, drive brand awareness, and draw new patients.
- Ensure compliance to all company policies, procedures, state and local laws.
- Assist management and Compliance teams in any state inspections or audits.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- High School Diploma or equivalent.
- 2-3 years' experience in retail management or comparable experience with teams of 5+ employees; Cannabis experience preferred.
- Excellent and demonstrated training experience
- Excellent customer service and conflict management skills
- Demonstrated ability to learn, apply and teach technical, product-related information in a professional consultative manner
- Proficient in MS Office, Highly Proficient in MS Excel with experience in data entry and data management
- Strong business acumen including excellent communication, interpersonal, and persuasive skills
- A high level of integrity, personal motivation, and sense of urgency
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
ADDITIONAL REQUIREMENTS
- Must comply with all legal or company regulations for working in the industry
- Must be 21 years or older to apply
- After-hours work required
- Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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REDDING RANCHERIA ENLIGHTEN LLC
JOB DESCRIPTION
JOB TITLE: Distribution Assistant Manager
ENTITY: Redding Rancheria Distribution LLC
REPORTS TO: Distribution Manager
SALARY: Grade 12, Entry $23.81/hourly
CLASSIFICATION: Non-Exempt
SUPERVISES: Warehouse Production Technician and Product Transport Driver
JOB SUMMARY: This team member will be responsible for monitoring warehouse operations, assembling and packaging cannabis flower; including application of compliance labels, accurate counting, processing and packaging products for distribution.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential duties and responsibilities outlined here are representative of those that must be met by the team member to successfully perform the essential functions of this position, however, are not all inclusive:
1. Provide on the job training to the Warehouse Production Technician and Product Transport Driver team members
2. Ensures training requirements are kept up to date
3. Ensures weight of product on table top scale or weighing machine is being done accurately
4. Ensures product is properly stored and labeled to be in compliance with state law
5. Responsible and accountable for quality control on the production line
6. Able to meet changing and unexpected deadlines
7. Responsible for creating production sheets
8. Manages new orders placed
9. Responsible for ensuring labels are printed and applied to the final product and ensures all label information is in compliance with state law
10. Guaranteeing that all products are of proper quality and any defective products are discarded according to company practices
11. Placing completed products into packages and prepare them for shipment by weighing, labeling, and documenting data about each package
12. Ensures product is securely sealed in their packaging
13. Ensures that packaged products make it to their designated locations, such as loading zones or into inventory
14. Responsible for tracking inventory and coordinating with the Distribution Manager when low on product
15. Uses company software to research, analyze, and track deliveries
16. Assure compliance with local, state, and federal licensing requirements
17. Maintains all areas are clean and organized
18. Performs all duties in a manner that continually supports the vision, mission, values, and principles of the Redding Rancheria Distribution LLC
19. Performs all duties in a manner that adheres to the guest service standards established by Redding Rancheria Distribution LLC guest service program
20. Other duties as assigned by Distribution Manager or RRELLC Chairperson
EDUCATION REQUIREMENTS
The education requirements outlined here are representative of the minimum that must be met by the team member to successfully perform the essential functions of this position; however, higher levels of education than required will be reflected during the recruitment process:
§ A high school diploma, or equivalent combination of education and experience, is required
EXPERIENCE AND KNOWLEDGE REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The ability to listen well and communicate effectively
- The ability to handle multiple tasks while working with and directed by supervisors and co-workers
· The ability to work independently and as part of a team
· The ability to problem solve and work with minimal supervision is required
· Must have a clear understanding of weights and measures and the ability to operate a scale
· Familiarity with warehouse procedures
· Must be proficient in the use of computer software programs, to include, but not limited to: Microsoft Word, Excel, Outlook, Metrc, Distru, and Onfleet
· Ability to work in a timely manner and drive to increase productivity
· Experience and knowledge and familiarity with cannabis
- Must be and remain compliant with all legal or company regulations for working in the industry
- Must have good work ethic and reliability
- The ability to maintain high standards in a fast paced, constantly evolving environment
- The ability to identify cannabis varieties using visual and olfactory senses preferred
· Excellent communication/interpersonal skills, both verbal and written
· Excellent organizational skills and attention to detail
· Must keep a tidy work area and comply with company safety requirements
· The ability to act independently to anticipate potential issues, problem solve, investigate, seek out and utilize resources to work toward a positive resolution that considers the best interest of the facility, team members, guests and the Redding Rancheria Tribe
· Must have a current California Driver’s License, current insurance, and a clear driving record
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
§ Must be able to use hand tools, adhesives, cushioning, and other materials to protect the products and be able to have extended cannabis exposure, with no adverse physical reaction
§ The ability to climb stairs and ladders, stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, crawl, push, pull, or sit for an extended period of time, up to eight (8) hours or more, is required
§ The ability to use wrists and hands for long periods of time is required
§ The ability to lift up to fifty (50) pounds regularly is required
§ The ability to use a hand truck and move cases of product up to fifty (50) pounds or more is required
WORKING CONDITIONS
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
§ The noise level in the work environment is usually moderate
§ While performing the duties of this job, the team member is usually subject to inside environmental conditions
§ While performing the duties of this job, the team member may occasionally be subject to outside environmental conditions and to wet and/or humid conditions
§ The person in this position may be exposed to dust, kief, cleaning chemicals and fumes
§ Although systems are in place to remove these byproducts, there is still exposure to some degree
- No cannabis allergies
OTHER INFORMATION
- Native American Preference Policy applies
- Must be at least 21 years of age or older
- Must be legally authorized to work in the United States
- Must pass background check with no felonies for the past ten years
- RRELLC is a drug-free workplace; applicants must be able to pass a pre-employment drug and alcohol screening
- This job description does not list all the duties of the job. You may be instructed by management to perform other tasks or functions
- This job description is not a contract for employment. Employment with RRELLC is considered “at-will”
- Must be able to comply with the RRELLC Common Language Rule
- Reasonable accommodations may or may not be made dependent upon the nature of the work required by the position
- RRELLC reserves the right to add, delete or modify without notice
Revised 10/28/22 kc
Job Type: Full-time
Pay: From $23.81 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Shasta Lake, CA 96019: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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Hello beautiful people
We are currently hiring at 3 South OKC stores
1016 SW 104th St Oklahoma City, OK 73139
7448 S Pennsylvania Ave Oklahoma City, OK 73159
926 SW 4th St Moore, OK 73160
Green Doctor 420® (greendoc420.com)
www.greendoc420.com
Budtender x0
Assistance Manager x0
Manager x 0
If you see this job post we are still hiring.
send your resume or call
Myles
405-501-8539
Thank you
Job Types: Full-time, Part-time, Contract
Pay: $12.50 - $16.00 per hour
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
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Good Chemistry proudly grows, breeds and sells premium, small-batch cannabis. The company started over 22 years ago in San Francisco as a medical cannabis co-op and today remains independently-owned and operated throughout Colorado, Massachusetts and Nevada. We are a rapidly growing company and provide equal opportunities for career advancement in a fun, fast-paced environment.
All Good Chemistry positions are eligible for medical/dental/vision coverage, PTO, Sick Pay, and performance-based incentives.
Salary: $50,000 annually commensurate with experience
Job Summary: The Assistant Store Manager (ASM) serves as front line support for the Store Manager and retail department. They are a store leader and an immediate resource for Retail Sales Associates and customers. ASM’s will open and close the store and operate the store in the absence of the Store Manager. Their responsibilities include personnel management, administrative duties, and aiding in successful day-to-day operations. Additionally, ASM’s must be capable of performing the duties of all positions at the store to provide coverage wherever needed.
Duties and Responsibilities:
Directly manage staff and assist with employee scheduling ,conflict resolution and corrective action
Direct and active role in pre-hire process, onboarding and offboarding employees
Complete daily MOD checklists
METRC responsibilities including tag merging, finishing packages, sales adjustment spreadsheets, sales exports, accepting manifested transfers, manifesting product when necessary, and shredding RFID package tags when sold through in METRC
Complete harvest intake procedures, facilitate wholesale transfers, inventory transfers, and patient input
POS system administration including product input, discount and gift card entry, daily department audits, and troubleshooting inventory errors
Replenish floor inventory while maintaining accurate backstock inventory tracking procedures
Assist Inventory Manager with responsibilities to ensure accurate inventory counts and audits, place garden harvest orders and maintain healthy store inventory
Act as MOD for most, if not all, scheduled shifts, open and close the store according to procedure and report any incidents to the Store Manager
Perform duties of all positions at the store and fill any staffing need when necessary
Report all supply needs to the appropriate manager
Maintain monthly manifest logs to align with METRC inventory
Attend relevant retail meetings
Maintain waste log and CS problems log
Perform quality control to ensure all unsatisfactory product is reported through appropriate channels and properly disposed of when necessary
Complete all inspections successfully and navigate DVR system
Verify weekly timesheets
Complete morning round-ups to inform staff of daily happenings and boost morale
Access to safe in cash vault, counts cash box when closing MOD
Job Requirements (Education and Experience)
Some secondary education preferred, college degree desired
Experience with POS systems, METRC inventory tracking system, and compliance requirements involving the sale of marijuana
General understanding of the cannabis industry including product knowledge, compliance, and best practices
Previous management experience
Ability to remain even tempered in high stress situations.
Qualifications (Knowledge, Skills and Abilities)
Experience in high volume retail sales
Proven success with customer service and building relationships
Excellent written and verbal communication skills
Proven decision-making skills
Positive attitude
Organized and detail oriented
Knowledge of Good Chemistry’s message, strains, and in-house products
Ability to follow direction, meet deadlines and work well with others
Genuine interest and enthusiasm for the cannabis industry and legalization.
Well-versed in store hardware and software to perform basic troubleshooting tasks as needed during business hours
This job description is intended to explain the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Applicants must currently be qualified to work in the United States.
Good Chemistry is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
Good Chemistry is a strong proponent of social equity in the regulated marijuana industry. We offer job accessibility and career development for those from communities that have been disproportionately impacted by marijuana prohibition and enforcement.
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Good Chemistry proudly grows, breeds and sells premium, small-batch cannabis. The company started over 22 years ago in San Francisco as a medical cannabis co-op and today remains independently-owned and operated throughout Colorado, Massachusetts and Nevada. We are a rapidly growing company and provide equal opportunities for career advancement in a fun, fast-paced environment
All Good Chemistry positions are eligible for medical/dental/vision coverage, PTO, Sick Pay, and performance-based incentives.
Pay Rate: $20.00 per hour
Job Summary: The Junior Assistant Manager is responsible for providing support to the Management and Operations team, leading staff, and helping maintain the flow of the store. The "JAM" exemplifies the company's value and culture. The JAM assists store management in creating an environment that ensures the highest standards of patient/customer care, compliance, and maximum productivity and efficiency by enforcing company policies and procedures.
Duties and Responsibilities:
- Maintain a positive environment and premium experience for all patients/customers and staff.
- Open and close store.
- Ensure 100% compliance with city and state codes and regulations.
- Model communication of our brand, company mission and values, and industry best practices.
- Ensure an appropriate selection of sellable products are available at all times.
- METRC responsibilities, including tag merging/shredding when inactive, accepting manifested transfers, and manifesting product when necessary.
- Add new products and inventory to Flowhub, conduct inventory audits, transfer products, and access all menus, including GC website, to update as necessary.
- Protect employees and customers by providing a safe and clean store environment.
- Maintain operations by enforcing personnel policies and store procedures.
- Complete designated responsibilities in a timely manner.
- Interact with 3rd party vendors to ensure all manifests and invoices are signed and filed appropriately.
- Demonstrate leadership and compassionate management.
- Support staff performance through coaching employees, appraising job results and giving appropriate feedback when necessary.
- Recommend discipline and provide recognition when warranted.
- Ensure excellence in training for new hires and ongoing training for staff.
- Ensure the collection of patient/customer feedback for the purpose of providing the best customer experience.
- Void tickets, replace defective products, and complete payouts as directed by management.
- Help maintain accurate and tidy product displays.
- Provide product quality inspections.
- Assist Inventory Manager with harvest drops and complete drop independently if necessary.
- Other duties as assigned.
Job Requirements (Education and Experience)
- Must be able to obtain a MED badge
- Some secondary education preferred.
- Previous experience budtending or extensive training in dispensary operations.
Qualifications (Knowledge, Skills and Abilities)
- Ability to work well in a team.
- Experience with POS systems, METRC inventory tracking system experience is a huge plus.
- Knowledge of basic compliance laws associated with the sale of marijuana.
- Extensive product knowledge and general enthusiasm for cannabis.
- Excellent written and verbal communication.
- Background in high volume retail sales.
- Success working both independently and in groups.
- Enthusiasm to learn and ability to catch onto lengthy procedures quickly.
- Ability to count and organize large amounts of inventory.
- Knowledge of Good Chemistry's message, strains, and in-house products.
- Demonstration of basic computer proficiencies related to POS operation, Microsoft Suite, and Apple OS.
- Positive attitude and willingness to complete any task necessary to maintain store operations.
This job description is intended to explain the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Applicants must currently be qualified to work in the United States.
Good Chemistry is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
Good Chemistry is a strong proponent of social equity in the regulated marijuana industry. We offer job accessibility and career development for those from communities that have been disproportionately impacted by marijuana prohibition and enforcement.
Apply for this job with Good Chemistry
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Join the movement!
Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?
We're grounded and growing. Based in Chicago, PharmaCann Inc. operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.
The Assistant General Manager directly manages the FOH and BOH Managers and is accountable for all aspects of managing a single retail store (as well as all other projects/duties as assigned). This position reports directly to the General Manager and is responsible for developing a high-performing team that consistently delivers top-line sales growth. This leader drives the business through a focus on Front of House (customer service, sales training, product knowledge, loyalty, and leadership development), product (visual presentation, product performance, and promotions), and Back of House (receiving orders, policy and procedures, expense control, compliance, and loss prevention). This position requires a passion for process excellence, a drive for results, and the ability to lead and influence. The Assistant General Manager is responsible for overseeing the financial success of the store and is accountable to P&L results. The Assistant General Manager is responsible for responding to business needs and strategizing around business trends in order to drive profitable top-line sales growth. The Assistant General Manager must also have experience in assessing, recruiting and screening talent. In partnership with the General Manager, the Assistant General Manager is responsible for all aspects of the business.
Duties and responsibilities
Performance:
- Meets or exceeds goals related to total store sales, profitability, and operational excellence
- Forecasts and adjusts payroll to maximize productivity, achieve sales & payroll goals, and complete workload
- Builds a team that embodies the PharmaCann/Verilife brand by delivering exceptional service and driving customer loyalty, therefore, increasing return visits
- Reviews and interprets financial and operational reporting regularly which includes sales reporting and reviewing audit results
- Identifies underperforming metrics and develops strategies that leverage company programs, tools, and resources to improve and grow the business
People:
- Creates and ensures a cohesive, respective, professional, and high integrity work environment
- Recruits, interviews, hires and retains a diverse team of top talent
- Utilizes candidate tracking system for open roles within the dispensary
- Aligns the right people in the right roles
- Trains, coaches, and develops all team members using company programs, tools, and resources
- Provides performance feedback, manages employee disciplinary and separation matters
- Creates an environment that inspires and encourages the growth and engagement of associates
- Models an environment of open communication by sharing enterprise strategy and corporate messaging to associates
- Promotes a culture of teamwork by working alongside the management team, establishing priorities,and providing clear direction
Operations:
- Ensures compliance with PharmaCann policies, regulations, procedures, and compliance standards
- Uses the company's scheduling tool as directed to schedule the right associates in the right places, at the right times in order to provide an exceptional customer experience, reduce loss, and execute company directives
- Partners with FOH and BOH Managers on onsite security scheduling needs
- Protects company assets and minimizes loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, compliance, and loss prevention
- Performance management and coaching of team members on poor performance and violation of company and compliance policies in partnership with the General Manager and HRBP
- Supports continuous improvement by implementing company programs and influencing end-users buy-in
- The Assistant General Manager may perform other related duties as required by the Company, field leadership, and especially with regard to serving the customer
- Projects a positive image of the organization to employees, customers, industry, and community
- Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives
- This role may be required to assist with other duties as assigned as well as in other functions of the operation
- including but not limited to: call center, inventory, sales consulting, delivery acceptance, outreach, security, visual merchandising, and as interim GM for other locations or while GM is not in store
Qualifications & Competencies
- Minimum 21 years of age
- Bachelor's degree in business or operations management or a related field preferred.
- 3+ years of managerial experience in a high-volume retail-based industry with a customer-centric approach is preferred
- 2+ years PharmaCann management experience will be considered
- Demonstrated ability to achieve store selling goals and metrics
- Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
- Comfortable and confident making decisions and mediating conflict within a team environment
- Utilize cross-functional business partners to support business needs
- Ability to address complex issues and allocate time to execute multiple tasks and changing priorities
- Exceptional interpersonal communication (both written and verbal) and customer service skills
- Ability to identify top talent and train/develop/retain great people
- Proficient in windows - based software such as Excel, Word and Outlook
- Business Acumen
- Ethical Conduct
- Leadership
- Relationship Management
- Performance Management
- Personal Effectiveness/Credibility
- Consulting Skills
- Global & Cultural Awareness
- Valid driver's license and ability to successfully pass a Motor Vehicle Record background check
Working conditions
This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires a flexible schedule, long hours, weekend work, and holiday availability. Ability to travel to other store locations (if needed) and attend district meetings. May be required to work outdoors and/or during inclement weather. This position may require travel for new store openings within the territory.
Physical requirement
- Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed
- Ability to climb step stools and ladders
- Ability to stand/walk for long periods at a time
- Possess manual dexterity and hand - eye coordination
Direct reports
This position directly manages the FOH Manager and BOH Manager and is responsible for the performance management and hiring of the employees within each department.
$45,000.00+DOE
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*PRIMARY DUTIES:
*
- Although position is posted at a named location, Evergreen Market reserves the right to place an ASM at any of our 5 locations depending on business needs.
- Responsible for Daily Operations of the store during your scheduled shift including but not limited to: Till Mgmt., Staff Breaks, Task Mgmt., Opening and Closing duties, other operational duties as assigned by the Store Manager and Senior Management
- Open and Close Store as scheduled, Shift Managers must be able to work nights and weekends per schedule normal schedule with flexibility and ability to work with Mgmt. team to meet store needs
- Follow all Cash Management and Daily Receipts processes including drops and deposits as directed by Store Manager or Senior Management
- Follow all The Evergreen Market Security and LCB processes and policies ensuring compliance at all times.
- Work alongside staff as needed to ensure operational effectiveness and compliance with all TEM processes such as 710, Inventory Control, Returns and Discounts including other process as developed and rolled out.
- Ensure all store inventory and receiving processes are followed at all times including new products, stocking and pricing.
- Ensure Customer Satisfaction is Priority #1 at The Evergreen Market
- Assist Store Manager in resolution of daily operational issues as directed by the Store Manager or Senior Management
- Ensure the facility is clean and properly stocked with consumable supplies and meets all Key Performance Indicators (KPI) as outlined by the Store Manager or Senior Management
- Work with Store Manager and Marketing Manager to roll out new programs for customer tracking and interactions
- Support Vendor Days and other special events at the direction of the Store Manager
- Conduct and document I/C Budback handoff meetings and ensure that required activities are completed as needed
- Support Store Manager & Marketing Team in driving store growth with monthly activity and revenue targets as communicated by Senior Management
- Document all shift activity and incidents in Daily Shift log
- Role model Customer Greeter interactions with all Customers including training current staff on interactions and giving real-time feedback to staff
- Demonstrate role model behavior with Customers and Staff at all times
- QUALIFICATIONS:
- Previous experience leading employee teams desired
- Demonstrates ability to improve customer satisfaction and drive customer loyalty
- Proven ability to effectively delegate, follow up and communicate with all levels of the organization
- Demonstrates ability to manage complex and competing priorities with time management and organizational skills
- Demonstrates ability to assess talent, coach, develop and manage performance
- Demonstrates business acumen with strong strategic and analytical skills
- Demonstrates strong product knowledge
- Willing to work a flexible schedule to include 2nd shift, evenings, weekends and holidays
- Must be at least 21 years of age
- Participate in our random (illegal) drug testing program.
- The Evergreen Market requires all new employees to be fully vaccinated or have an approved religious or medical accommodation in place prior to their start date. Employees must provide proof of COVID-19 vaccination status on their first day. Requests for accommodation must be received and approved prior to beginning employment. If you need assistance or want to seek an accommodation, please contact Human Resources at [email protected]
BENEFITS INCLUDE:
- A highly competitive salary
- Generous product discounts
- Working in an environment focused on Educating, Celebrating and Elevating the Cannabis industry!
Please note that The Evergreen Market Participates in E-verify to verify Employment Eligibility within the United States.
Brand: Evergreen Market
Address: 11438 NE 124th St Kirkland, WA - 98034
Property Description: Kirkland
Property Number: 4
Job Type: Full-time
Apply for this job with Evergreen Market
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COMPANY OVERVIEW
Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
The Assistant Dispensary Manager of Sunnyside* Montgomeryville, PA is responsible for assisting in the management of all day-to-day operations of the dispensary in accordance with state law and Company standards. This position will provide support and oversight of all dispensary staff, including talent selection, training, coaching, development, and enforcing adherence to standard operating procedures. The Assistant Manager should champion a strong culture that aligns with the company's core values and mission to normalize, professionalize, and revolutionize cannabis. The Assistant Manager is responsible for inventory management, building customer loyalty, ensuring compliance with state regulations, and maintaining a safe and clean work environment.
At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As Assistant Dispensary Manager, you will have:
- Experience leading and managing a team of hourly members; skills include recruiting, onboarding, training, managing employee relations and coaching.
- The opportunity to build on retail business fundamentals to include effective scheduling, identifying sales trends, and business writing & reporting.
- Skills in conflict resolution, self-discipline, critical thinking and problem solving.
- Skills in interviewing, talent selection and talent management of hourly team members.
- Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service!
WHO YOU ARE
- You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team's success!
- You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.
- You inspire others! You are a leader who has a passion for coaching, developing, and influencing your teams!
- You hold yourself to a high level of integrity and lead by example. In an industry that is highly regulated, we trust in our employee's commitment to always do the right thing.
CORE JOB DUTIES
People Management:
- Develop, coach, and inspire employees to achieve individual and team goals through regular feedback inclusive of recurring performance discussions and career development planning.
- Assist Human Resources and leadership in managing employee relations issues.
- Participate in staffing and recruiting efforts.
- Create and communicate an effective weekly labor schedule to ensure adequate staffing while considering Sunnyside guidelines and applicable labor laws.
- Respond to all employee's questions, concerns or suggestions and communicate resource needs to management; solicit feedback and assist in implementing resolutions.
- Communicate any regulatory changes and their implications to staff.
- Ensure a clean and safe environment for employees and customers.
- Facilitate training and onboarding of team members, including coaching on selling and cross-selling techniques.
Sales & Operational Excellence:
- Perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and reporting, and delivery operations where applicable) on busiest shifts.
- Manage and delegate daily operations while navigating operational challenges and escalations.
- Create and deliver accurate recaps and reports to management.
- Resolve any escalated cash, POS or product discrepancies.
- Maintain accurate records of all dispensary activities including daily cash reconciliations, customers records, sales, deliveries and returns.
- Support outreach efforts/community partnerships to build a positive image within the community, drive brand awareness, and draw new patients.
- Ensure compliance to all company policies, procedures, state and local laws.
- Assist management and Compliance teams in any state inspections or audits.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- High School Diploma or equivalent.
- 2-3 years' experience in retail management or comparable experience with teams of 5+ employees; Cannabis experience preferred.
- Excellent and demonstrated training experience
- Excellent customer service and conflict management skills
- Demonstrated ability to learn, apply and teach technical, product-related information in a professional consultative manner
- Proficient in MS Office, Highly Proficient in MS Excel with experience in data entry and data management
- Strong business acumen including excellent communication, interpersonal, and persuasive skills
- A high level of integrity, personal motivation, and sense of urgency
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
ADDITIONAL REQUIREMENTS
- Must comply with all legal or company regulations for working in the industry
- Must be 21 years or older to apply
- After-hours work required
- Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Apply for this job with Sunnyside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
*PRIMARY DUTIES:
*
- Although position is posted at a named location, Evergreen Market reserves the right to place an ASM at any of our 5 locations depending on business needs.
- Responsible for Daily Operations of the store during your scheduled shift including but not limited to: Till Mgmt., Staff Breaks, Task Mgmt., Opening and Closing duties, other operational duties as assigned by the Store Manager and Senior Management
- Open and Close Store as scheduled, Shift Managers must be able to work nights and weekends per schedule normal schedule with flexibility and ability to work with Mgmt. team to meet store needs
- Follow all Cash Management and Daily Receipts processes including drops and deposits as directed by Store Manager or Senior Management
- Follow all The Evergreen Market Security and LCB processes and policies ensuring compliance at all times.
- Work alongside staff as needed to ensure operational effectiveness and compliance with all TEM processes such as 710, Inventory Control, Returns and Discounts including other process as developed and rolled out.
- Ensure all store inventory and receiving processes are followed at all times including new products, stocking and pricing.
- Ensure Customer Satisfaction is Priority #1 at The Evergreen Market
- Assist Store Manager in resolution of daily operational issues as directed by the Store Manager or Senior Management
- Ensure the facility is clean and properly stocked with consumable supplies and meets all Key Performance Indicators (KPI) as outlined by the Store Manager or Senior Management
- Work with Store Manager and Marketing Manager to roll out new programs for customer tracking and interactions
- Support Vendor Days and other special events at the direction of the Store Manager
- Conduct and document I/C Budback handoff meetings and ensure that required activities are completed as needed
- Support Store Manager & Marketing Team in driving store growth with monthly activity and revenue targets as communicated by Senior Management
- Document all shift activity and incidents in Daily Shift log
- Role model Customer Greeter interactions with all Customers including training current staff on interactions and giving real-time feedback to staff
- Demonstrate role model behavior with Customers and Staff at all times
- QUALIFICATIONS:
- Previous experience leading employee teams desired
- Demonstrates ability to improve customer satisfaction and drive customer loyalty
- Proven ability to effectively delegate, follow up and communicate with all levels of the organization
- Demonstrates ability to manage complex and competing priorities with time management and organizational skills
- Demonstrates ability to assess talent, coach, develop and manage performance
- Demonstrates business acumen with strong strategic and analytical skills
- Demonstrates strong product knowledge
- Willing to work a flexible schedule to include 2nd shift, evenings, weekends and holidays
- Must be at least 21 years of age
- Participate in our random (illegal) drug testing program.
- The Evergreen Market requires all new employees to be fully vaccinated or have an approved religious or medical accommodation in place prior to their start date. Employees must provide proof of COVID-19 vaccination status on their first day. Requests for accommodation must be received and approved prior to beginning employment. If you need assistance or want to seek an accommodation, please contact Human Resources at [email protected]
BENEFITS INCLUDE:
- A highly competitive salary
- Generous product discounts
- Working in an environment focused on Educating, Celebrating and Elevating the Cannabis industry!
Please note that The Evergreen Market Participates in E-verify to verify Employment Eligibility within the United States.
Brand: Evergreen Market
Address: 638 116th Ave NE Bellevue, WA - 98005
Property Description: Bellevue
Property Number: 5
Job Type: Full-time
Apply for this job with Evergreen Market
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
*PRIMARY DUTIES:
*
- Although position is posted at a named location, Evergreen Market reserves the right to place an ASM at any of our 5 locations depending on business needs.
- Responsible for Daily Operations of the store during your scheduled shift including but not limited to: Till Mgmt., Staff Breaks, Task Mgmt., Opening and Closing duties, other operational duties as assigned by the Store Manager and Senior Management
- Open and Close Store as scheduled, Shift Managers must be able to work nights and weekends per schedule normal schedule with flexibility and ability to work with Mgmt. team to meet store needs
- Follow all Cash Management and Daily Receipts processes including drops and deposits as directed by Store Manager or Senior Management
- Follow all The Evergreen Market Security and LCB processes and policies ensuring compliance at all times.
- Work alongside staff as needed to ensure operational effectiveness and compliance with all TEM processes such as 710, Inventory Control, Returns and Discounts including other process as developed and rolled out.
- Ensure all store inventory and receiving processes are followed at all times including new products, stocking and pricing.
- Ensure Customer Satisfaction is Priority #1 at The Evergreen Market
- Assist Store Manager in resolution of daily operational issues as directed by the Store Manager or Senior Management
- Ensure the facility is clean and properly stocked with consumable supplies and meets all Key Performance Indicators (KPI) as outlined by the Store Manager or Senior Management
- Work with Store Manager and Marketing Manager to roll out new programs for customer tracking and interactions
- Support Vendor Days and other special events at the direction of the Store Manager
- Conduct and document I/C Budback handoff meetings and ensure that required activities are completed as needed
- Support Store Manager & Marketing Team in driving store growth with monthly activity and revenue targets as communicated by Senior Management
- Document all shift activity and incidents in Daily Shift log
- Role model Customer Greeter interactions with all Customers including training current staff on interactions and giving real-time feedback to staff
- Demonstrate role model behavior with Customers and Staff at all times
- QUALIFICATIONS:
- Previous experience leading employee teams desired
- Demonstrates ability to improve customer satisfaction and drive customer loyalty
- Proven ability to effectively delegate, follow up and communicate with all levels of the organization
- Demonstrates ability to manage complex and competing priorities with time management and organizational skills
- Demonstrates ability to assess talent, coach, develop and manage performance
- Demonstrates business acumen with strong strategic and analytical skills
- Demonstrates strong product knowledge
- Willing to work a flexible schedule to include 2nd shift, evenings, weekends and holidays
- Must be at least 21 years of age
- Participate in our random (illegal) drug testing program.
- The Evergreen Market requires all new employees to be fully vaccinated or have an approved religious or medical accommodation in place prior to their start date. Employees must provide proof of COVID-19 vaccination status on their first day. Requests for accommodation must be received and approved prior to beginning employment. If you need assistance or want to seek an accommodation, please contact Human Resources at [email protected]
BENEFITS INCLUDE:
- A highly competitive salary
- Generous product discounts
- Working in an environment focused on Educating, Celebrating and Elevating the Cannabis industry!
Please note that The Evergreen Market Participates in E-verify to verify Employment Eligibility within the United States.
Brand: Evergreen Market
Address: 4242 East Valley Rd. Renton, WA - 98057
Property Description: South Renton
Property Number: 3
Job Type: Full-time
Apply for this job with Evergreen Market
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
*PRIMARY DUTIES:
*
- Although position is posted at a named location, Evergreen Market reserves the right to place an ASM at any of our 5 locations depending on business needs.
- Responsible for Daily Operations of the store during your scheduled shift including but not limited to: Till Mgmt., Staff Breaks, Task Mgmt., Opening and Closing duties, other operational duties as assigned by the Store Manager and Senior Management
- Open and Close Store as scheduled, Shift Managers must be able to work nights and weekends per schedule normal schedule with flexibility and ability to work with Mgmt. team to meet store needs
- Follow all Cash Management and Daily Receipts processes including drops and deposits as directed by Store Manager or Senior Management
- Follow all The Evergreen Market Security and LCB processes and policies ensuring compliance at all times.
- Work alongside staff as needed to ensure operational effectiveness and compliance with all TEM processes such as 710, Inventory Control, Returns and Discounts including other process as developed and rolled out.
- Ensure all store inventory and receiving processes are followed at all times including new products, stocking and pricing.
- Ensure Customer Satisfaction is Priority #1 at The Evergreen Market
- Assist Store Manager in resolution of daily operational issues as directed by the Store Manager or Senior Management
- Ensure the facility is clean and properly stocked with consumable supplies and meets all Key Performance Indicators (KPI) as outlined by the Store Manager or Senior Management
- Work with Store Manager and Marketing Manager to roll out new programs for customer tracking and interactions
- Support Vendor Days and other special events at the direction of the Store Manager
- Conduct and document I/C Budback handoff meetings and ensure that required activities are completed as needed
- Support Store Manager & Marketing Team in driving store growth with monthly activity and revenue targets as communicated by Senior Management
- Document all shift activity and incidents in Daily Shift log
- Role model Customer Greeter interactions with all Customers including training current staff on interactions and giving real-time feedback to staff
- Demonstrate role model behavior with Customers and Staff at all times
- QUALIFICATIONS:
- Previous experience leading employee teams desired
- Demonstrates ability to improve customer satisfaction and drive customer loyalty
- Proven ability to effectively delegate, follow up and communicate with all levels of the organization
- Demonstrates ability to manage complex and competing priorities with time management and organizational skills
- Demonstrates ability to assess talent, coach, develop and manage performance
- Demonstrates business acumen with strong strategic and analytical skills
- Demonstrates strong product knowledge
- Willing to work a flexible schedule to include 2nd shift, evenings, weekends and holidays
- Must be at least 21 years of age
- Participate in our random (illegal) drug testing program.
- The Evergreen Market requires all new employees to be fully vaccinated or have an approved religious or medical accommodation in place prior to their start date. Employees must provide proof of COVID-19 vaccination status on their first day. Requests for accommodation must be received and approved prior to beginning employment. If you need assistance or want to seek an accommodation, please contact Human Resources at [email protected]
BENEFITS INCLUDE:
- A highly competitive salary
- Generous product discounts
- Working in an environment focused on Educating, Celebrating and Elevating the Cannabis industry!
Please note that The Evergreen Market Participates in E-verify to verify Employment Eligibility within the United States.
Brand: Evergreen Market
Address: 402 16th St. NE A-100 Auburn, WA - 98002
Property Description: Auburn
Property Number: 2
Job Type: Full-time
Apply for this job with Evergreen Market
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Retail Assistant Store Manager - Warrenton
New Growth Horizon LLC
At Proper Brands, we’re building a community of passionate, genuine people to grow the legal cannabis market. Together, we hold ourselves to the highest standard of quality in everything we do—from people to product and everything in between. At Proper, it’s not about being the biggest. It’s about being the best in what we do, demonstrating compassion, and improving people’s lives through cannabis. We believe that happy people make happy plants, and happy plants make happy people.
We have an exciting opportunity for a Cannabis Retail Assistant Store Manager to join us on our journey to transform our bold ambitions for the Missouri medical cannabis market into a reality.
Our Assistant Store Manager will work out of our location in Warrenton MO. Full-time employees will receive medical/dental/vision benefits, a generous employee discount, paid parental leave, 401K options, paid time off and a competitive salary.
Responsibilities:
- Assists the Store Manager in the day to day operations of the dispensary location, including but not limited to:
- Collaborating with the Store Manager to implement and manage company and dispensary best practices, policies, and procedures;
- Partnering with the store manager to ensure that all financial and operational goals are achieved and supported by the staff;
- Ensuring that all management, inventory, purchasing, and financial reports are up to date, accurate and readily accessible;
- Assisting with all POS, inventory, and security system audits to ensure the dispensary is in full compliance with state regulations;
- Performing daily counts of all cannabis and cannabis related products in the dispensary;
- Assisting in the oversight of the dispensary’s compliance with local and state regulations;
- Receiving orders and deliveries and recording quantities and timing;
- Ensuring all safety protocols and procedures are followed by all team members and patients;
- Maintaining in-depth knowledge of all store vendors, products, strains, and industry trends.
- Assists in the management the dispensary team, including patient care specialists (budtenders). including but not limited to:
- Serving as a role model and resource for dispensary staff concerning products and services, policies, procedures, industry news and changes in regulations;
- Preparing weekly employee time records for payroll;
- Coaching and developing managers and team members
- Motivating the dispensary team to meet performance targets;
- Responding to all dispensary team questions, concerns, and suggestions;
- Taking action when necessary to resolve team conflicts, in collaboration with Management and Human Resources when necessary;
- Assisting in the hiring for open positions and recommending employee terminations.
- Assists in the oversight of customer relations and patient care, including but not limited to:
- Ensuring the safety and satisfaction of every patient;
- Providing superior customer service to both vendors and patients;
- Responding to all customer complaints, requests, concerns, and suggestions;
- Taking action to resolve conflicts when necessary;
- Maintaining in-depth knowledge of every product and strain in the store;
- Maintaining industry-wide product knowledge.
Requirements:
- Comprehensive knowledge and understanding of Missouri and local cannabis laws;
- Strong leadership and team management skills;
- Ability to quickly adapt in a fast-paced, changing, and challenging environment;
- Excellent communication skills, both written and verbal;
- Strong organizational skills and attention to detail;
- Thorough understanding of the medicinal implications and effects of strains including Sativa, Indica, and Hybrids.
- Must be 21 years of age or older
- Ability to obtain a Missouri Agent ID by start date, which includes submitting fingerprints and passing criminal background check
- Valid Driver’s License & Clear MV report based on company MV requirements;
Preferred, but not required:
-
3+ years in retail and guest services;
2+ years of experience in a management environment;
Bachelor’s degree in Business or related field;
2+ years of cannabis retail experience.
Environment:
This position requires the ability to reach, bend, stoop, sit, and stand, and carry and lift up to 30lbs. The work environment is an environmentally controlled retail store. This position may require travel up to 10% of the time.
** Please do not contact Proper's Warrenton dispensary regarding the status of your application. Recruitment is not being handled by dispensary staff. **
Apply for this job with New Growth Horizon LLC
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Ascend Cannabis Co. – Assistant Retail Manager
- Job Title:
Assistant Retail Manager
- Location:
5231 S Santa Fe Dr Ste. 100 Littleton, CO 80120
- Pay Rate:
$45,000- $60,000 salary plus tips
- Benefits:
Dental insurance
Health insurance
Vision Insurance
Life Insurance
Employee Discounts
Paid Sick Leave
Summary
Serves as a frontline support for the Store Manager ensuring customer/patient relations, personnel management, administrative duties, inventory control, adherence of compliance and regulations, and facilitating successful day-to-day operations. This position shares the responsibility in developing and maintaining a highly motivated team to deliver the best customer service and education to customers/patients. Customer-service focused, detail-oriented, and organized enthusiastic leader with proven decision-making skills able to follow direction and meet deadlines.
Essential Duties and Responsibilities
- Responsible for both opening and closing the store and retaining all necessary keys and codes to operate the store in the absence of the Store Manager.
- Ensure all safety and compliance regulations are followed by all staff.
- Responsibilities in cash handling and product management.
- Directly manage staff; including assisting with employee scheduling as necessary, assigning tasks and workstations, helping maintain employee profiles, and engage in conflict resolution when needed.
- Hold monthly staff meetings to inform staff of any and all additions to procedures, products, and sales deals. Will need to communicate with staff daily to explain daily deals and specials.
- Create/manage monthly and quarterly incentives for budtenders to increase sales performance.
- Assist in ordering and receiving products for medical and recreational as necessary.
- Active role in hiring/firing, interviewing process, training and all disciplinary action.
- Ensure there is on-going coaching/providing feedback to and from employees. Prepare and deliver employee performance evaluations in conjunction with the Store Manager.
- Maintain knowledge of market trends, new cannabis studies and information. Ensure employees do the same and communicate with the Store Manager.
- Assisting the Store Manager in creation of, amendment of, and enforcement of all standard operating procedures as regulations and laws require.
- Maintain chain of command reporting pertinent information directly to the Store Manager and executive level management as needed.
- METRC responsibilities – includes all regulation requirements for handling RFID tags, includes but not limited to: receiving of manifested transfers, finishing packages, sales exports, manifesting product when necessary, maintaining separation in differently licensed product, maintaining integrity of legal procedures, disposing of RFID package tags when sold through in METRC. Maintaining patients in our medical METRC; removing expired patients as needed.
- Ensure validity of all customer and patient information/profiles.
- POS System responsibilities - including input of product, customer/patient and employee information, discounts and coupons, daily auditing of product and cash, and troubleshooting of inventory errors.
- Efficiently replenishing floor inventory while maintaining accurate back stock inventory tracking procedures.
- Assists the Store Manager with responsibilities including ensuring accurate inventory counts and audits, placing orders and ensuring store inventory remains healthy.
- Perform duties of all other positions below assistant manager; fills any staffing needs when necessary.
- Maintain waste logs and follow waste SOPs. Quality control - ensures all unsatisfactory product is reported through appropriate channels and properly disposed of when necessary
- Completion of various delegated responsibilities from the Store Manager.
- Attendance required at all announced manager meetings. May be required to hold meetings for other staff and leads. Must provide creative input for specials, events, pop-ups and all-around education for staff and public.
- Ability to complete all inspections successfully; ability to proficiently navigate DVR system and provide footage as required and/or requested by governmental agencies.
- Maintain all marketing and advertising duties as directed by executive level management.
- Maintain store culture and overall customer and patient satisfaction.
- Knowledge and consistent demonstration of excellent customer service skills.
- Knowledge and adherence to the policies, procedures and goals.
- Ability to learn, use, and navigate various modern technologies.
- General understanding of the cannabis industry including product knowledge, compliance, and best practices.
- Knowledge of cannabis, cannabis products, cannabis accessories and methods of consumption.
- Ability to remain even-tempered in high stress situations. Ability to manage people successfully.
- Ability to listen well and communicate effectively orally and in writing with various audiences.
- Ability to use standard registers, office equipment, computer equipment and software including word processing, database management, spreadsheet applications and electronic mail.
- Ability to work effectively with employees, management, customers, other governmental agencies, community members and the general public.
- Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
- All other job duties as assigned
Qualifications
Education:
- High School diploma or General Education Development (GED) required
- Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and TGS Global
Required Skills & Experience:
- Excellent computer, mathematical, language, and reasoning skills
- Management and leadership experience
- Customer service experience
- Must be able to acquire MED badge prior to beginning employment
Physical requirements:
- Must be able to complete assigned tasks in a timely manner.
- Must be able to sit, stand, walk, stoop, crouch, reach, and lift for extended periods of time.
- Must be able to individually move objects up to 50 lbs in all directions.
Preferred Skills & Experience:
- Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements.
- Previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities.
- Retail, operations and/or sales experience a plus.
- Minimum of one-year retail, sales, hospitality, or customer service industry experience.
- High-level critical thinking, attention to detail, mathematical, language and reasoning skills.
**Ascend Cannabis Co. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics**
Apply for this job with Ascend Cannabis Co.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
SUMMARY
Assists with the daily operations within the store are carried out according to the procedures and standards that are required by the applicable Tribal and State laws. This includes ensuring proper customer service, merchandise restocking, inventory control and management, and cleanliness of the retail space. Leads the sales team to meet and exceed expectations, includes participating in the hiring, training and performance management of staff.
ROLE AND RESPONSIBILITIES
- Greet customers pleasantly and with courtesy, provide visitors with all directions and provide all information regarding promotions.
- Conduct required identification check on each customer.
- Provide customer with a brief tour and explanation on the products available.
- Assist customers with products and merchandise
- Work with management to increase sales.
- Merchandise store displays and assist with stocking and merchandising in sales area as needed
- Provide exceptional customer services at all times and maintain courtesy and professionalism.
Because of our commitment to customer service and the well-being of our team, each employee may be expected to perform a wide range of duties from time to time. Such duties may or may not be related to their regular responsibilities.
ESSENTIAL DUTIES AND AREAS OF RESPONSIBILITIES include the following:
Operations:
- Provide direction to all hourly staff
- Monitor the scheduling of sales staff to ensure proper floor coverage and sales support
- Ensure compliance across all areas of business
- Opening/closing of store (daily inventory and cash management)
- Maintain quality service by establishing and enforcing organization standards
- Ensure the cleanliness, presentation, and organization of the facility
- Adhere to approved standards, procedures and processes that support customer service and operational goals
- Coordinate with Operations in ordering and distribution of all products, merchandise, and office supplies
- Comply with established inventory procedures using the Store’s software, and responds to any discrepancies by notifying Manager and assisting with investigating reasons for the discrepancy
Customer Development:
- Contribute to the overall satisfaction and safety of each customer
- Educate customers by explaining the qualities, including potential health/wellness values, of marijuana products to match customer interest and needs;
- Assist customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions;
- Monitor sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating complaints and service suggestions
Performance and Talent Management:
- Supervise all staff, including scheduling oversight during Store Manager’s absence
- Collaborate with Store Manager and PTCE Human Resources Director to assist in functions such as recruiting, training, managing and counseling of Retail Staff;
- Participate in interviews for appropriate staff
- Recommend pay changes, incentives, promotions and bonuses for staff to the Store Manager
- Ensure excellence in training for new hires and ongoing training for staff
- Assist in training all staff in the PTCE policies and procedures
- Supervise, coach, and communicate with staff to meet and exceed performance
- Provide recognition and discipline where appropriate with concurrence of Store Manager
- Evaluate and review staff performance; provide feedback to Store Manager
Because of our commitment to customer service and the well-being of our team, each employee may be expected to perform a wide range of administrative and field duties from time to time. Such duties may or may not be related to their regular responsibilities.
SUPERVISORY RESPONSIBILITIES:
This position will directly supervise Store management team, sales staff and security in the absence of the Store Manager
MINIMUM/PREFERRED QUALIFICATIONS:
Must be 21 years of age
EDUCATION and/or EXPERIENCE:
High School diploma or G.E.D required
4 years of retail or customer service experience preferred
2 years of retail management
1 year of Cannabis Retail Management experience
LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business documents, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from customers and other staff.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute ratio and percent and interpret graphs. Understanding of basic accounting principles.
REASONING ABILITY:
Ability to define problems collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in various forms and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS:
This position is classified as a sensitive Tribal position. Therefore, applicant must submit to and clear a pre-employment criminal background check.
OTHER SKILLS AND ABILITIES:
- Demonstrated passion to serve cannabis customers and community.
- Knowledge of cannabis and its various uses.
- Knowledge of applicable regulations and ability to familiarize oneself with applicable Tribal Ordinances/Regulations.
- Skilled in Point-of-Sale systems and cash management.
- Ability to develop and maintain good working relationships with staff, customers, and vendors.
- Ability to work a FLEXIBLE work schedule including nights and weekends.
- Ability to exercise independent judgment.
- Proven ability to manage teams effectively.
- Outstanding customer relations skills.
- Excellent business communication skills.
- Must be proficient in all components of Microsoft Office, including Excel, Word, Outlook, and daily business reports.
PHYSICAL DEMANDS:
Ability to perform manual labor tasks which can include sitting, standing, stooping, stretching, reaching, performing repetitive tasks, and frequently lifting up to 50 pounds.
WORKING CONDITIONS:
This is a normal retail store setting; noise level ranges from quiet to loud but is usually moderate.
The Puyallup Tribal Cannabis Enterprise is an Equal Opportunity Employer and actively encourages applications from all persons regardless of race, color, religion, sex, age, national origin, marital status or ancestry, sexual orientation or sensory, mental, physical, or other non-disqualifying disability. Indian Preference will be applied to hiring of this position as defined in Title 25, U.S. Code, Chapter 14, Subchapter V, Sections 472 and 473.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Weekend availability
Application Question(s):
- Are you an enrolled member of the Puyallup Tribe of Indians?
- Are you the spouse of an enrolled member of the Puyallup Tribe of Indians?
- Are you enrolled in a federally recognized tribe?
Education:
- High school or equivalent (Required)
Work Location: One location
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POSITION SUMMARY
At Thrive, the Retail Assistant Store Manager is responsible for supporting the Store Manager in all aspects of the daily operations at the retail facility. You will complete management and organizational tasks that support the efficiency of the store and create a great customer experience. The Assistant Store Manager will work with the Store Manager in providing guidance, direction and development to the store team in order to achieve all revenue, profit and customer service goals.
DUTIES/RESPONSIBILITIES/TASKS
Employee Relations
- Leads developing employee schedules based on the store’s needs, forecasting for holidays and any requested time off, ensuring adequate coverage and maximizing efficiency
- Review and approve dispensary Mental Health Days and time off requests
- Maintains accuracy of hours worked in store scheduling platform
- Accurately tracks and reviews employee attendance points, preparing coaching documents when necessary
- Assists with training of all new employees as well as the re-training of existing employees, when needed
- Assists with scheduling and conducting employee evaluations
Customer Service
- Respond to all customer complaints, requests, concerns, or suggestions and take action when necessary to resolve conflicts
- Oversees customer interactions by maintaining contact with customers and visiting operational environments to provide coaching to store staff and optimize the customer experience
- Assists with implementing and overseeing customer service standards, suggesting system improvements when necessary
- Upholds excellent customer service standards within the store Leadership Team
Cash Handling
- Assists with facility cash handling and ensures accurate record keeping of cash counts
- Accurately counts down register tills after use- verifying total count to expected amounts and ensuring accuracy in retail cash handling
- Audits for accuracy in unused register tills
Compliance
- Assists with all facility compliance; including but not limited to record keeping, product handling, cash management, and security
- Assists with maintaining facility maintenance and cleanliness
- Uploads digital versions of logs to the store drive
- Maintains records of all employee’s required work cards- ensuring they are active
- Ensure that inventory managed properly in the Dispensary’s ICS and within Metrc
- Completes mock audits with Store Leadership, ensuring the facility stays audit ready and store staff is adequately trained on compliance standards
Leadership
- Works closely with Store and Executive Leadership to improve customer satisfaction and exceed sales goals
- Stay informed and knowledgeable about state and local laws, and industry news
- Motivates employees through proactive leadership
- Monitors activities of store employees to minimize errors, suggesting procedural updates when necessary
- Delegates tasks to facility employees
- Promotes a work environment that is positive, customer-service oriented, and compliant with state and local laws and regulations established company policies and procedures
- Assists with training and accountability with Store Leadership Team to ensure success within their roles
Retail Operations
- Informs employees of new updates and general developments in the Company
- Maintains relationships with vendors
- Ensures proper execution of discounting
- Helps manage inventory properly by becoming versed in the use of the Inventory Control System and Electronic Verification System
- Supervises Dispensary staff during assigned shifts
- Additional tasks as assigned by Retail Store Manager
REQUIREMENTS
- Ability to lift up to 50 lbs multiple times a day
- Must be able to accommodate scheduling expectations by supervising the Dispensary a minimum of 40 hours per week, including weekend, evening, and holiday shifts
- Maintain understanding of state and local cannabis laws and regulations, and how they apply to the operations of the Company
- Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills
- Attention to detail, effective time-management, and ability to multitask
- Outstanding leadership and interpersonal skills
Job Type: Full-time
Pay: $48,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Experience level:
- 2 years
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
We are following all of the Governor's and the CDC's directives.
Education:
- High school or equivalent (Required)
Experience:
- Regulated Market Retail Cannabis: 2 years (Required)
- Management: 2 years (Required)
Work Location: One location
Apply for this job with Thrive Cannabis Marketplace
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Assistant Store Manager - Rocky Mountain High, Alameda
Rocky Mountain High - Wazee (Lodo)
Rocky Mountain High is hiring an Assistant Store Manager for our Alameda location! Founded in 2009, Rocky Mountain High has quickly grown to eight retail locations across the state. Join the team within one of the fastest growing industries in the country!
Cannabis experience preferred, supervisory experience necessary. We will train the right candidate. We offer a bonus and commission program for performance and goals. Apply online or in person.
Job description
Rocky Mountain High is hiring an Assistant Store Manager for our new Alameda location. Cannabis experience preferred with at least one year experience in a supervisory position.
Drop off your resume or apply online!
TITLE: Assistant Retail Store Manager
DEPARTMENT: Retail
REPORTS TO: Regional Manager or Retail Store Manager
CLASSIFICATION: Exempt
STATUS: Full Time
LOCATION: Colorado
POSITION SUMMARY:
The Assistant Retail Store Manager position is responsible for the successful operation and profitability of the store in the absence of the Retail Store Manager. Responsibilities include training, directing and monitoring staff as well as performing administrative duties. This position is responsible for adhering to regulatory standards of the State of Colorado and internal policies, procedures and protocols created by Rocky Mountain High.
PHYSICAL REQUIREMENTS:
The Assistant Retail Store Manager position requires intermittent physical activity of lifting and carrying objects up to 30 pounds. Occasional bending, stooping, climbing, squatting, crouching, and kneeling. Must be able to stand up to 8 hours per day, walk up to 4 hours per day, possess close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
QUALIFICATIONS:
A high school diploma or equivalent is required. A minimum of one (1) years of retail management experience is required. Cannabis management experience is desired. Must be 21 years of age or older and hold a current MED badge.
Must have excellent communication and leadership skills, be highly organized and detail oriented, able to manage multiple projects simultaneously and able to adapt to changing environments and priorities. Must be a self-starter with the ability to meet benchmarks and goals in a timely fashion.
ESSENTIAL FUNCTIONS and RESPONSIBIITIES:
- Assist the Retail Store Manager in performing basic personnel administration duties including interviewing, hiring, orienting, training, assigning work, scheduling. Advise the Retail Store Manager of any need for disciplining and recommending dismissing of employees as per your RMH supervisor’s assessment and approval.
- Evaluate employee performance and provide ongoing feedback to the Retail Store Manager. Coach and motivate the team members to top performance and exceptional customer service.
- Complete administrative tasks related to timecard approval, scheduling, vendor invoice approval and submission, etc.
- Oversee employee attendance, absences, tardiness and time-off requests. Report occurrences to the Retail Store Manager.
- Assist in the mediation of conflict resolution between employees and/or customers.
- Ensure customer needs, complaints, and issues are successfully resolved within RMH guidelines and standards. Remove problematic and disgruntle customers from premises when necessary.
- Assist in the oversight and management of vendor relations and procedures in accordance with RMH protocol (i.e. Accounting, Upper Management approval).
- Oversee and assist in daily store operations in accordance with the RMH Standard Operating Procedures.
- Ensure compliance of company policies and procedures. Provide direction and guidance to all employees on company programs and strategic initiatives.
- Adhere to regulatory standards of the State of Colorado and internal RMH policies.
- Oversee merchandise and inventory are at the levels needed, pricing, coupons, etc., via the inventory software program (Green Bits) and ensure the presentation of merchandise is per RMH guidelines and standards.
- Ensure daily operations of sales, packaging, logging of product, transferring of product, ordering product and supplies, money handling and cash reconciliation, daily reporting of sales, weekly inventory reconciliation, project tracking, etc., are compliant with RMH protocols.
- Assist the Retail Store Manager in serving as a liaison to the local community, by attending local city council meetings and local community events when pertinent to the cannabis industry.
- Assist in local marketing and in-house marketing activities.
- Attend and participate in sales and other business related trainings.
SKILLS:
- Skilled at effective verbal and written communication.
- Skilled at basic math.
- Skilled at attentive and active listening with all team members and
- Skilled at providing conflict resolution guidance.
- Skilled at critical thinking and problem solving.
KNOWLEDGE:
- Knowledge of cannabis product usage and industry standards.
- Knowledge of proficient usage of Microsoft Office products and internet navigation.
- Knowledge of industry standard software programs such as METRC and Green Bits.
ABILITIES:
- Able to manage multiple priorities and multi-task with frequent interruptions.
- Able to maintain a professional and calm demeanor, diffuse and manage stressful situations.
- Able and willing to work any open store hours, carry a cell phone, be on call and respond 24/7 as needed.
- Able to work in a team environment and work effectively with other departments to accomplish goals.
- Able to conduct and attend meetings whether company-wide, departmental, or facility based.
OTHER:
- All other duties as assigned.
Job Type: Full-time
Salary: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Morning shift
Weekly day range:
- Weekend availability
Experience:
- supervisory: 1 year (Preferred)
- cannabis industry: 1 year (Preferred)
License/Certification:
- MED Occupational Badge (Required)
Work Location: One location
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Denver, CO 80223: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Supervisor: 1 year (Preferred)
License/Certification:
- Marijuana Enforcement Division Occupational License/Badge (Required)
Work Location: One location
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Assistant Manager
As an Assistant Manager, you are detail oriented, friendly, a team player and an important part of the store's efficiency.We are looking for a long-term addition to our team that wants to grow in the cannabis industry. Previous leadership experience will be key in this position. Someone with a great eye for detail that is equally committed to the team and the overall success of Breeze. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
Core Responsibilities
Participate in developing and implementing operational rules, regulations, policies, and procedures
Be able to fill into any role within the workflow if needed
Supervise activities of the Breeze staff in conjunction with the General Manager and other members of the management team
Improving metrics through customer experience leadership
Manage, supervise, and direct the activities of the provisioning center and team
Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills
Address issues that arise from employees or customers (complaints, grievances etc.)
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure the provisioning center remains compliant with security, inventory, and local and state regulations
Report on buying trends, customer needs, profits etc.
Propose innovative ideas to increase market share
Manage financial records and cash handling procedures
Provide education for staff about medical cannabis strains, edibles, concentrates, and consumption mechanisms
Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
Manage and inspire staff to deliver the highest level of customer service
Collaborate with the General Manager in conducting performance reviews, training needs and career development
Maintain outstanding store condition
Assist and support all managers when needed
Requirements
3+ years of cannabis related retail experience preferred
1+ years of Retail/Customer Service Management experience
Minimum of 21 years of age
Must pass any and all required background checks
Excellent leadership and communication skills
High School Diploma
Comfortable working on a computer and learning new systems
Proficient with documents, spreadsheets and email
PHYSICAL DEMANDS:
The Assistant Manager regularly works evenings, weekends, and holidays to meet the needs of our facility. Successful performance of this role requires that the incumbent is physically able to move freely between different parts of the store, lift up to 30 pounds and spend several hours a day viewing a computer screen. This position is frequently required to stand, walk and reach with hands and arms
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The Assistant Manager leads day-to-day retail operations. Serves as a resource for employees, customers, and patients to ensure an exceptional customer experience.
KEY DUTIES AND RESPONSIBILITIES:
- Leads all recreational and medical cannabis sales operations
- Leads daily store opening and closing procedures
- Assists Store Manager with leading goals and objectives throughout daily operations
- Provides escalated guidance to customers as needed including resolving customer complaints
- Assists with workforce and performance management efforts including hiring, onboarding, training, mentoring, and evaluating employee performance
- Assists with ensuring that processes and procedures are compliant to internal policies and standards as well as local and state regulations
- Performs daily cash verifications and recordings
- Leads intake of deliveries, transfers, and inventory management
- Greets and checks in customers and patients
- Engages with patients and customers to understand their wellness needs and recommends products
- Educates customers and patients on benefits of cannabis products
- Maintains the cleanliness and organization of the store including organizing products and inventory, sweeping, mopping, and dusting
- Performs sales transactions including cash handling, using POS system, and compliantly packaging and labeling products
- Enters or modifies customer/patient information in POS System
- Assists with managing team schedules to ensure proper coverage
- Assists with ordering supplies
- Assists with store audits
- Secures and organizes all patient files
- Other duties as assigned
REQUIRED QUALIFICATIONS:
- 2 years of customer service and/or sales experience
- 1 year of cannabis industry experience
- High school diploma, GED, or equivalent education
- Must hold or obtain a valid Colorado Marijuana Enforcement Division (MED) Employee Badge
- Strong verbal communication skills
- Strong customer service skills
- Strong critical thinking and problem-solving skills
- Proficiency using Google Suite and/or Microsoft Office programs including Gmail, Calendar Docs, Sheets, Word, and Excel
- Knowledge of METRC
- Knowledge of local and state laws related to cannabis sales including Marijuana Enforcement Division (MED) regulations
PREFERRED QUALIFICATIONS:
- Experience with Cova POS system
- Supervisory or lead experience in a retail environment
PHYSICAL REQUIREMENTS:
- Sitting and/or standing for extended periods of time
- Ability to lift up to 50 lbs. and push/pull up to 100 lbs
- Ability to sit, stand, stoop, stretch, walk, bend, twist, reach, perform repetitive motions, and carry boxes or items
COMPENSATION DETAILS:
- Pay range: $19.50 to $23.00; actual pay will be determined based on qualifications
- Cash tip eligible.
- Bonus eligible based on store performance.
- Accrue paid time off (PTO) immediately; starting at 2 weeks per year.
- Health, dental, vision, life, disability, accident, and critical illness insurance plans are available.
- Retirement plans are available after 6 months of employment.
Native Roots Cannabis Co. is aware that fake job postings, job interviews, and job offers are being promoted, mainly on social media. Native Roots will only make a job offer to a candidate once the candidate has submitted a job application and participated in a face-to-face interview. Native Roots will never request payment or require candidates to submit a check or other form of financial information during the recruitment/onboarding process. All email correspondence from Native Roots will end in “@nativerootsdispensary.com”. If you have any questions, please visit the Native Roots careers website at https://nativeroots.applytojob.com/ or contact [email protected].
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The Assistant Manager leads day-to-day retail operations. Serves as a resource for employees, customers, and patients to ensure an exceptional customer experience.
KEY DUTIES AND RESPONSIBILITIES:
- Leads all recreational and medical cannabis sales operations
- Leads daily store opening and closing procedures
- Assists Store Manager with leading goals and objectives throughout daily operations
- Provides escalated guidance to customers as needed including resolving customer complaints
- Assists with workforce and performance management efforts including hiring, onboarding, training, mentoring, and evaluating employee performance
- Assists with ensuring that processes and procedures are compliant to internal policies and standards as well as local and state regulations
- Performs daily cash verifications and recordings
- Leads intake of deliveries, transfers, and inventory management
- Greets and checks in customers and patients
- Engages with patients and customers to understand their wellness needs and recommends products
- Educates customers and patients on benefits of cannabis products
- Maintains the cleanliness and organization of the store including organizing products and inventory, sweeping, mopping, and dusting
- Performs sales transactions including cash handling, using POS system, and compliantly packaging and labeling products
- Enters or modifies customer/patient information in POS System
- Assists with managing team schedules to ensure proper coverage
- Assists with ordering supplies
- Assists with store audits
- Secures and organizes all patient files
- Other duties as assigned
REQUIRED QUALIFICATIONS:
- 6 months of customer service and/or sales experience
- 6 months of experience utilizing METRC
- Experience with retail POS systems
- High school diploma, GED, or equivalent education
- Must hold or obtain a valid Colorado Marijuana Enforcement Division (MED) Employee Badge
- Strong verbal communication skills
- Strong customer service skills
- Strong critical thinking and problem-solving skills
PREFERRED QUALIFICATIONS:
- 2 years of customer service and/or sales experience
- Experience with Cova POS system
- Cannabis knowledge or cannabis industry experience
- Proficiency using Google Suite and/or Microsoft Office programs including Gmail, Calendar Docs, Sheets, Word, and Excel
- Knowledge of local and state laws related to cannabis sales including Marijuana Enforcement Division (MED) regulations
COMPENSATION DETAILS:
- Pay Range: $20.00 to $23.00; actual pay will be determined based on qualifications
- Cash Tip Eligible
- Accrue paid time off (PTO) immediately; starting at 2.5 weeks per year
- Health, Dental, and Vision insurance plans are available
- Supplementary insurance plans are available including Life, Disability, Accident, and Critical Illness
- 401k and ROTH 401k plans
Native Roots Cannabis Co. is aware that fake job postings, job interviews, and job offers are being promoted, mainly on social media. Native Roots will only make a job offer to a candidate once the candidate has submitted a job application and participated in a face-to-face interview. Native Roots will never request payment or require candidates to submit a check or other form of financial information during the recruitment/onboarding process. All email correspondence from Native Roots will end in “@nativerootsdispensary.com”. If you have any questions, please visit the Native Roots careers website at https://nativeroots.applytojob.com/ or contact [email protected].
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ABOUT YOU
Are you passionate and ready to join an inclusive work environment, committed to leading new ideas and pathways, and to delivering value? If the answer is, “Yes!” then we have an exciting career opportunity for you. Who are we? We are Montrose, a leading environmental services company with 1,600 employees across 70 locations worldwide, focused on supporting clients as they deal with the environmental challenges of today, and prepare for what’s coming tomorrow.
WHAT WE CAN OFFER YOU
Our Mission is: To help protect the air we breathe, the water we drink, and the soil that feeds us, and is supported by our Principles: We Value Our People, We Value Our Community, We Value Our Clients, We Value Our Shareholders. We care for the well-being of our people and offer:
- Competitive compensation packages
- Industry leading benefits packages including company paid life and disability insurance
- Paid parental leave benefits
- Progressive vacation policies and company holidays including floating holidays to meet the diverse needs of our people.
- 401(k) plan offered
- A financial assistance program to help support peers in need
- An educational reimbursement program
- Access to best rates in the industry to bring your student loan debt down to size
A DAY IN THE LIFE
Enthalpy Analytical, is part of the larger organization, Montrose Environmental Group, is comprised of over 9 laboratories servicing air, water, soil, tobacco, cannabis, and toxicology testing. Regulations drive the need for our services, but our unique capabilities allow us to add value to clients beyond environmental compliance.
Our Richmond, VA laboratory is currently seeking a Full-Time Project Management Assistant who will be responsible for is responsible for answering phone, purchasing and reconciling invoices for AP approval. The PMA is also responsible for supporting the Project Manager.
- Creates field sampling and bottle order requests
- Contacts clients to confirm sampling schedule
- Coordinates with subcontract labs for sample delivery and project status
- Generates subcontract COCs
- Assists with sample logins
- Puts together sample bottle kits
- Reviews work order tickets
- Sends client sample receipt confirmation
- Reviews draft invoices
- Creates and send preliminary reports to clients
- Setup Electronic Data Deliverables (EDDs) cross tables and checkers
- Generates and uploads Electronic Data Deliverables (EDDs)
- Participates in focus teams, if applicable
- Generates and submit state reporting forms and Self-Monitoring Reports
- Manages small, simple accounts
- Reviews reports for completeness and accuracy
- Generates and reviews invoices
- Completes annual ethic refresher and health and safety training
- Other duties as assigned.
NECESSARY QUALIFICATIONS
To perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and responsibilities.
- High school diploma but Associates Degree is highly desirable
Preferred Skills:
- Knowledge of environmental regulations and laboratory methods is a plus
- Proficient in Excel, Word, PowerPoint, Adobe
- Communicate effectively at all levels of the organization
- Maintain professional attitude when interacting with clients
- Able to multi task under strict deadlines
- Flexible in work schedule including overtime
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.
MAKE THE MOVE
From comprehensive air measurement and laboratory services to regulatory compliance, emergency response, permitting, engineering, and remediation, Montrose delivers innovative and practical design, engineering and operational solutions that keep its clients on top of their immediate needs – and well ahead of the strategic curve. We are a fast-paced and dynamic team. At Montrose, you
are your own boss, but you will get tons of guidance and plenty of support from talented, super-smart colleagues. Therefore, if freedom, autonomy, head-scratching professional challenges attract you, we’d love to speak with you.
Want to know more about us? Visit
montrose-env.com
and have fun!
Montrose is an Equal Opportunity Employer. Montrose is committed to providing access and reasonable accommodation in its employment for individuals with disabilities.
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At Proper Brands, we’re building a community of passionate, genuine people to grow the legal cannabis market. Together, we hold ourselves to the highest standard of quality in everything we do—from people to product and everything in between. At Proper, it’s not about being the biggest. It’s about being the best in what we do, demonstrating compassion, and improving people’s lives through cannabis. We believe that happy people make happy plants, and happy plants make happy people.
We have an exciting opportunity for Cannabis Retail Assistant Store Managers to join us on our journey to transform our bold ambitions for the Missouri medical cannabis market into a reality.
Our Assistant Store Managers will work out of our location in Warrenton, MO. Full-time employees will receive medical benefits, paid time off and a competitive salary.
Responsibilities:
- Assists the Store Manager in the day to day operations of the dispensary location, including but not limited to:
- Collaborating with the Store Manager to implement and manage company and dispensary best practices, policies, and procedures;
- Partnering with the store manager to ensure that all financial and operational goals are achieved and supported by the staff;
- Ensuring that all management, inventory, purchasing, and financial reports are up to date, accurate and readily accessible;
- Assisting with all POS, inventory, and security system audits to ensure the dispensary is in full compliance with state regulations;
- Performing daily counts of all cannabis and cannabis related products in the dispensary;
- Assisting in the oversight of the dispensary’s compliance with local and state regulations;
- Receiving orders and deliveries and recording quantities and timing;
- Ensuring all safety protocols and procedures are followed by all team members and patients;
- Maintaining in-depth knowledge of all store vendors, products, strains, and industry trends.
- Assists in the management the dispensary team, including patient care specialists (budtenders). including but not limited to:
- Serving as a role model and resource for dispensary staff concerning products and services, policies, procedures, industry news and changes in regulations;
- Preparing weekly employee time records for payroll;
- Coaching and developing managers and team members
- Motivating the dispensary team to meet performance targets;
- Responding to all dispensary team questions, concerns, and suggestions;
- Taking action when necessary to resolve team conflicts, in collaboration with Management and Human Resources when necessary;
- Assisting in the hiring for open positions and recommending employee terminations.
- Assists in the oversight of customer relations and patient care, including but not limited to:
- Ensuring the safety and satisfaction of every patient;
- Providing superior customer service to both vendors and patients;
- Responding to all customer complaints, requests, concerns, and suggestions;
- Taking action to resolve conflicts when necessary;
- Maintaining in-depth knowledge of every product and strain in the store;
- Maintaining industry-wide product knowledge.
Requirements:
- Comprehensive knowledge and understanding of Missouri and local cannabis laws;
- Strong leadership and team management skills;
- Ability to quickly adapt in a fast-paced, changing, and challenging environment;
- Excellent communication skills, both written and verbal;
- Strong organizational skills and attention to detail;
- Thorough understanding of the medicinal implications and effects of strains including Sativa, Indica, and Hybrids.
- Must be 21 years of age or older
- Ability to obtain a Missouri Agent ID by start date, which includes submitting fingerprints and passing criminal background check
- Valid Driver’s License & Clear MV report based on company MV requirements;
Preferred, but not required:
- 3+ years in retail and guest services;
- 2+ years of experience in a management environment;
- Bachelor’s degree in Business or related field;
- 2+ years of cannabis retail experience.
Environment:
This position requires the ability to reach, bend, stoop, sit, and stand, and carry and lift up to 50lbs. The work environment is an environmentally controlled retail store. This position may require travel up to 10% of the time.
** Please do not contact Proper's Warrenton dispensary regarding the status of your application. Recruitment is not being handled by dispensary staff. **
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Warrenton, MO 63383: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have prior cannabis retail experience or knowledge of cannabis? If yes, please describe.
- Are you at least 21 years of age? (Yes or No response only)
- This position's starting pay is $18/hr plus tips. Are you able to accept this rate?
Experience:
- Leadership: 1 year (Preferred)
Work Location: One location
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Here at Mr. Nice Guy, we believe in an inviting, education-driven environment that starts with our people and can only exist when we create the same among our teams.
As our Assistant Store Manager, you aid the Store Manager in overseeing the daily operations of the store as needed. You train, coach, and motivate our Doyens (Sales Associates) to be the most knowledgeable, respected, and prominent persons in the field of cannabis and kratom.
You have a passion for driving sales and achieving brand standards. You bring our company values and culture to life every day for our team members and our customers.
You will complete our product knowledge training program and engage in ongoing training initiatives to receive a master's level education in cannabis and kratom. You will use this expertise to provide a consultative sales approach, coaching others to do the same, and helping guide customers to the best products for their needs, thus making their day better than before.
WHAT THE JOB ENTAILS:
Being a leader: You're all about motivating and inspiring the team. You're a role-model leader and you always hold associates accountable to standards.
Passion for driving results: You're an expert at driving sales and love coaching others on how to do the same. You maximize business opportunities to drive key performance indicators. You ensure your team is engaging with every customer through a consultative sales approach to help them find exactly what they're looking for, and you do so with a "service first" mindset.
Loving Continuous Learning and Improvement: You love training and developing people. You lead the way for your team in continuously learning, broadening your knowledge of all things cannabis and kratom. You are always seeking ways for you, your team, and your store to improve.
Building a Team: You challenge your team with clear, attainable goals. You consistently coach providing real-time feedback. You celebrate outstanding performance, drive engagement, and motivate the team to bring out their best.
Completing routine tasks: The job entails long periods of standing, lifting and moving merchandise up to 15 lbs and occasionally lifting or moving merchandise up to 60 lbs. The job also entails cleaning and organizing store displays, storage areas, and restrooms, and includes stooping, bending, reaching, and twisting.
ABOUT YOU:
- You've previously led teams in a retail setting.
- You know how to drive success in yourself and others.
- You're available to work when our customers and team need you (evenings, weekends, and holidays).
- You love our products.
- You're as passionate about our company and culture as we are.
- You're at least 18 years of age.
ABOUT US:
- We're a values-driven company that has genuine care for our team members.
- We value diversity and embrace different perspectives and your individuality.
- We strive to create a culture of growth, innovation, and acceptance.
- We're a fast-growing company with plenty of opportunities for development and career advancement.
- We give up to 50% for team member discounts and new product samples.
- $16.50 per hour start rate + sales bonus eligible upon the completion of training.
- We have great health benefits, vision, dental, 401(k) with company match.
Benefits:
- Bonus Eligible
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance & ADD Policies
- Short Term Disability Insurance
- Paid Parental Leave
- 401 (k) with Company Match
- Paid Vacation
CBD Kratom does not discriminate based on age, gender identity, race, sexual orientation, disability, or national origin and actively welcomes all candidates from any culture or background.
- For a complete list of duties and responsibilities, please request a copy of the full job description.
Apply for this job with CBD Kratom
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Are you looking for a fun, fast paced work environment? Do you excel in leading and motivating a team to meet Company goals? Are you passionate about the Cannabis Industry and have a Colorado MED Badge? If yes, we'd love to learn more about you! We are hiring for a full time Dispensary Assistant Manager, see below for a details!
Essential/Primary Responsibilities:
· Supervise dispensary staff
· Ensure that all personnel are working efficiently and providing excellent customer service
· Cannabis sales
_______________________________________________________________________
Experience and Knowledge Required:
· Managerial and supervisory skills and experience
· Experience in cannabis sales (Medical & Recreational)
· Thorough knowledge of MED rules and requirements
· General computer skills
· MED Support Badge
- COVID-19 Vaccination encouraged
· Advanced METRC training
· General cannabis knowledge – all forms of flower, concentrates, and topical’s
· Thorough knowledge of PURE member benefits and sign-up process
· Closing/Opening qualified per SOP
· MUST HAVE CANNABIS EXPERIENCE
_______________________________________________________________________
Duties and Responsibilities:
· Follow direction and keep current on all MED and company policy changes
· Perform shop audits in POS system
· Order cannabis flower via POS system
· Order company products via various systems
· Transfer shake to the company MIP
· Accept transfers in METRC and POS systems
· Approve submitted daily weight adjustments and make reflective adjustments in METRC
· Upload daily sales reports
· Ensure that all dispensary paperwork is processed, filed and maintained – compile end of month paperwork
· Monitor sales figures and trends via POS system reports
· Maintain familiarization with current deals and specials and communicate to dispensary staff
· Maintain stock levels on the sales floor, adjusted from back-stock
· Submit change orders and facilitate Blueline visits
· Run POS system reports for MED limits and inventory overview
· Track expiration dates and initiate sales accordingly
· Label and stage incoming product
· Execute POS system over-rides
· Keep cannabis inventory (including back-stock) organized as required by SOP
· Daily inventory of supplies and order as needed
· Perform patient/customer file audits
· Perform safe counts
· Perform other official duties as assigned by the supervisor
Still interested? We'd love to hear from you! We are looking to fill the position ASAP.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
We take the health and safety of our Employees very seriously as such we ensure all proper procedures are followed and adhere to all CDC mandates for COVID-19.
Education:
- High school or equivalent (Required)
Experience:
- Supervising Experience: 1 year (Required)
- Customer Service: 2 years (Required)
- Cannabis sales: 2 years (Required)
- Metrc: 1 year (Required)
License/Certification:
- Colorado MED badge (Required)
Work Location: One location
Apply for this job with Pure Dispensary
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Job Description
The responsibilities of an Assistant General Manager are working with patients, ensuring that the team is adhering to policies and procedures, supervising team members, overseeing dispensary operations, and ensuring a wonderful patient experience.
An Assistant General Manager should be able to demonstrate excellent communication, leadership, and customer service skills in order to ensure that team members are well-informed, that the store is well run, and that patients are satisfied with their purchases.
Essential Duties and Responsibilities:
- Providing a wonderful experience for the patient.
- Advising patients on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
- Keeping abreast of new cannabis products on the market as well as the latest industry trends.
- Processing patient’s payments using the dispensary's Point of Sale (POS) system.
- Ensuring that the store is clean and well-organized at all times.
- Ensuring company policies and procedures are followed.
- Hiring, training, and supporting of new employees.
- Resolving customer issues.
- Providing leadership and direction to all employees.
- Working closely with the general manager.
- Ensuring an excellent standard of customer service is upheld.
- Maintaining the store to high standards, including stocking products and regular cleaning.
- Completing tasks assigned by the general manager accurately and efficiently.
- Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.
- Maintaining compliance by following the proper policies and procedures set by the company and the state.
Minimum Qualifications
- Proven experience working as a budtender, supervisor, AGM, or GM.
- Ability to pass a background check and receive a facility agent card from the state
- Sound knowledge of cannabis strains and their medicinal benefits.
- Outstanding organizational skills.
- Excellent analytical and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
- Work well with other team-members.
- Be self-motivated and possess the desire for self-development.
- Have the ability to work autonomously when required
Education Requirements
- High school diploma or GED.
Physical Requirements
- Prolonged periods of standing and walking throughout the retail space.
- Must be able to lift up to 15 pounds at times.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- Paid time off
Experience level:
- 1 year
Shift:
- 8 hour shift
Ability to commute/relocate:
- Laurel, MS 39440: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with Good Day Farm
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
As our Assistant Store Leader, you help store leaders oversee the daily operations of the store as needed. You train, coach, and motivate our Doyens (Sales Associates) to be the most knowledgeable, respected, and prominent persons in the field of cannabis and kratom.
You have a passion for driving sales and achieving brand standards. You bring our company values and culture to life every day for our team members and our customers.
You will complete our product knowledge training program and engage in ongoing training initiatives to receive a master's level education in cannabis and kratom. You will use this expertise to provide a consultative sales approach, coaching others to do the same, and helping guide customers to the best products for their needs, thus making their day better than before.
WHAT THE JOB ENTAILS:
Being a leader: You're all about motivating and inspiring the team. You're a role-model leader and you always hold associates accountable to standards.
Passion for driving results: You're an expert at driving sales and love coaching others how to do the same. You maximize business opportunities to drive key performance indicators. You ensure your team is engaging with every customer through a consultative sales approach to help them find exactly what they're looking for, and you doing so with a "service first" mindset.
Loving Continuous Learning and Improvement: You love training and developing people. You lead the way for your team in continuously learning, broadening your knowledge of all things cannabis and kratom. You are always seeking ways for you, your team, and your store to improve.
Building a Team: You challenge your team with clear, attainable goals. You consistently coach providing real-time feedback. You celebrate outstanding performance, drive engagement, and motivate the team to bring out their best.
Completing routine tasks: The job entails long periods of standing, lifting and moving merchandise up to 15 lbs and occasionally lifting or moving merchandise up to 60 lbs. The job also entails cleaning and organizing store displays, storage areas, and restrooms, and includes stooping, bending, reaching, and twisting.
ABOUT YOU:
- You've previously led teams in a retail setting.
- You know how to drive success in yourself and others.
- You're available to work when our customers and team need you (evenings, weekends, and holidays).
- You love our products.
- You're as passionate about our company and culture as we are.
- You're at least 18 years of age.
ABOUT US:
- We're a values-driven company that has genuine care for our team members.
- We value diversity and embrace different perspectives and your individuality.
- We strive to create a culture of growth, innovation and acceptance.
- We're a fast-growing company with plenty of opportunities for development and career advancement.
- $16.50 per hour start rate + store leader bonus eligible and sales bonus eligible upon the completion of training
- We give up to 50% for team member discounts and new product samples.
- We have great health benefits, vision, dental, 401(k) with company match.
CBD Kratom does not discriminate based on age, gender identity, race, sexual orientation, disability, or national origin and actively welcomes all candidates from any culture or background.
- For a complete list of duties and responsibilities, please request a copy of the full job description.
Apply for this job with CBD Kratom
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Under the direction of the Store Manager, the Assistant Manager will oversee the operation of the Curaleaf Dispensary. Assumes full management responsibility in the absence of the Dispensary Manager. This person will work to improve dispensary sales, profitability, and image through extraordinary customer service, protection of store assets, supervising team members in the absence of the store manager.
Customer Experience
- Monitors and analyzes the customer service provided by team members. Offers feedback and coaching.
- Greets patients and offers assistance with products and services.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Curaleaf service traits.
- Resolves customer complaints and helps respond to customers' special needs.
Operations
- Supervises operation of the store and team members, opening/closing/changing shifts, task delegation and scheduling team members
- Supervises the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
- Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock.
- Supervises receiving, stocking, pricing, returning, and transferring of merchandise. • Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
- Supervises operations of assigned location including strict compliance with all applicable laws and regulations.
- Maintains knowledge of all computer and technology systems and software (e.g. registers, Biotrack, etc.). Ensures response to all systems problems by contacting information technology support and seeking solutions.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned, including assisting team members as needed.
- Willing to travel to other locations for training and/or coverage Daily Planning and Execution
- Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management
- Receives exposure to analysis of financial and performance data for the store, pharmacy, and clinic.
- Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management
- Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
- Ensures training of team members; provides coaching and mentoring. • Issues constructive discipline and makes discipline recommendations.
- Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing the vision.
- Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members.
- Develops and delivers performance management for direct supervises. Training and Personal Development
- Participates in the company and on-the-job training to improve skills and productivity and attends training requested by the Dispensary Manager, Director of Dispensary Operations and other company leaders
- Follows performance improvement plans offered by dispensary manager and director of dispensary operations
- Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices.
Communications
- Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication are open between management and non-management team members.
- Assists Store Manager in planning and attending community events.
Basic Qualifications
- Bachelor's Degree prior to position start date or High School Diploma/GED
- 1 year of retail supervisory experience
- Experience in the medical cannabis industry desirable, but not required
- Must be 21 years old
- Subject to background check per state cannabis regulations
- Must be able to work weekends and some holidays
- Excellent oral and written communication skills
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Apply for this job with Curaleaf
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Under the direction of the Store Manager, the Assistant Manager will oversee the operation of the Curaleaf Dispensary. Assumes full management responsibility in the absence of the Dispensary Manager. This person will work to improve dispensary sales, profitability, and image through extraordinary customer service, protection of store assets, supervising team members in the absence of the store manager.
Customer Experience
- Monitors and analyzes the customer service provided by team members. Offers feedback and coaching.
- Greets patients and offers assistance with products and services.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Curaleaf service traits.
- Resolves customer complaints and helps respond to customers' special needs.
Operations
- Supervises operation of the store and team members, opening/closing/changing shifts, task delegation and scheduling team members
- Supervises the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
- Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock.
- Supervises receiving, stocking, pricing, returning, and transferring of merchandise. • Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
- Supervises operations of assigned location including strict compliance with all applicable laws and regulations.
- Maintains knowledge of all computer and technology systems and software (e.g. registers, Biotrack, etc.). Ensures response to all systems problems by contacting information technology support and seeking solutions.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned, including assisting team members as needed.
- Willing to travel to other locations for training and/or coverage Daily Planning and Execution
- Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management
- Receives exposure to analysis of financial and performance data for the store, pharmacy, and clinic.
- Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management
- Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
- Ensures training of team members; provides coaching and mentoring. • Issues constructive discipline and makes discipline recommendations.
- Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing the vision.
- Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members.
- Develops and delivers performance management for direct supervises. Training and Personal Development
- Participates in the company and on-the-job training to improve skills and productivity and attends training requested by the Dispensary Manager, Director of Dispensary Operations and other company leaders
- Follows performance improvement plans offered by dispensary manager and director of dispensary operations
- Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices.
Communications
- Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication are open between management and non-management team members.
- Assists Store Manager in planning and attending community events.
Basic Qualifications
- Bachelor's Degree prior to position start date or High School Diploma/GED
- 1 year of retail supervisory experience
- Experience in the medical cannabis industry desirable, but not required
- Must be 21 years old
- Subject to background check per state cannabis regulations
- Must be able to work weekends and some holidays
- Excellent oral and written communication skills
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Apply for this job with Curaleaf
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Position Summary
Supports the General Manager with all aspects of dispensary operations, including coaching and developing the store team that delivers the Company retail promise to valid customers. Serves as a General Manager in training with the ability to do all functions, as directed and authorized by General Manager. Operates the store in the absence of General Manager.
Job Requirements
- Previous experience in retail sales management required.
- Thorough understanding of state and local medical Cannabis laws and regulations, and how they apply to the operations of the Company is preferred.
- Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required.
- Strong attention to detail, organization skills, and time management abilities.
- Proficiency in Windows-based and other software and Internet navigation.
Duties/Responsibilities/Tasks
- Understands and assist the General Manager with weekly and monthly sales information.
- Assists the General Manager with employee schedules and managing employee work hours and vacation request.
- Assist with the conduction of training of all new employees as well as the re-training of existing employees when needed.
- Motivates and works together with General Manager and employees to meet and exceed sales goals.
- Assists in conducting employee evaluations.
- Informs employees of new updates and general developments in the Company.
- Supports the General Managers in evaluating applicants by discussing job requirements and applicant qualifications with human resources; interviewing applicants on a consistent set of criteria.
- Helps ensure that inventory is adequate and helps manage inventory properly by becoming versed in the use of the Inventory Control System and Electronic Verification System.
- Promotes a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures.
- Supports the General Manager by monitoring the activities of the store employees to maximize efficiency, minimize errors.
- Strives to become familiar and proficient at all other tasks and duties of the General Manager, as listed on that Job Description.
- Assist General Manager with regular and random inventory counts of medical Cannabis, ancillary products, and dispensing supplies.
- Must be able to accommodate scheduling expectations by supervising Dispensary a minimum of 40 hours per week, including weekend, evening, and holiday shifts.
- Supervises Cannabis Advisors during General Manager's absence or when directed.
- Other duties as assigned by the General Manager, including filling in as Agent in Charge, or Cannabis Advisor, as needed.
Additional Requirements:
- Must be at least 21 years of age.
- Must be able to successfully register with the state's cannabis commission as an agent
Physical and Mental Demands:
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment:
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
EEO Statement:
We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities.
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